Hello, great video. I love your product and would like to purchase your LuxPower LXP-LB-US 12KW Hybrid Inverter with the wifi accessory. I have emailed your sales team but have not received a response. Thank you!
I would like to have installer access to my system that i installed myself. Could you please assist. E-mail send to Luxpower refer me back to supplier, and they also seems reluctant to do so. This is extremely irritating.
For the earth Bonding on the contactor. The a1and a2 should be connected to the eskom power neutral and earth The bottom neutral and earth... Where should that be connected to? Kindly assist
I have been trying to get an Installer code from AC DC, my suppliers, with no avail, no one seems to be able to assist me. They only have me a distributor code ??
I got a question. I try to use rccb to each inverter output but when I try to run the inverters in parallel it trips. Can run the inverters individually but not in parallel mode.
Hi, I am busy with x2 SNA5000 units and they will be setup in Parallel mode, I have the new model with the Blue dip switches and my AC out only has L&N outputs No PE , I have been told that I must bridge my incoming AC earth with the outgoing Neutral, Is this correct?
hi am a been installing Lux power inverters. I am stuck now i am installing a parallel. since am on end user account am stuck with 2 inverters that i can't install. can I get an installer account so that i finish the settings? my client is waiting...
Hi Sir, Do you mean that you are a enduser, and you have installed two inverters in parallel, and you need to do some settings? If right, please tell us your SNs of your both inverters, we need to check your inverter status first.
can i use a hoselect lithium battery on my inverter,and how do i need to make the cominication cable for it,can you please help ,my inverter does not pick up battery and keeps showing a warning face.
Hello Piet, Luxpower supports lead acid battery and compatible lithium brand to use with our inverter, you can find the compatible brand on our webpage(luxpowertek.com/wp-content/uploads/2022/06/Luxpower-Compatible-List_20220602.pdf).
Hi, I have been installing Lux power inverters. I am stuck now I am installing a parallel. my web server, it does not have a remote update (maintain tab) and does not have a parallel button (overview tab - device overview), How I can get permission for my account to have those settings?
hi.please send me your contact details.having an issue setting up 5kva lux with vision lithium 48v.batt settings only works on led acid and not on lithium setting.thank u.
Apologies about the cut, we were having a power failure at the time the training held. But not too long, the pictures come back, thank you for your attention!
Good day Jaco where could I get your number and how could I join the Luxpower whatsapp group? Would like to know when doing a parallel do I have to program the slave exactly the same than the Primary?
Hello, great video. I love your product and would like to purchase your LuxPower LXP-LB-US 12KW Hybrid Inverter with the wifi accessory. I have emailed your sales team but have not received a response. Thank you!
I would like to have installer access to my system that i installed myself. Could you please assist. E-mail send to Luxpower refer me back to supplier, and they also seems reluctant to do so. This is extremely irritating.
have you been able to get an installer's account
For the earth Bonding on the contactor.
The a1and a2 should be connected to the eskom power neutral and earth
The bottom neutral and earth... Where should that be connected to?
Kindly assist
What Is meaning of solar panels that's needed ?
I have been trying to get an Installer code from AC DC, my suppliers, with no avail, no one seems to be able to assist me. They only have me a distributor code ??
I got a question. I try to use rccb to each inverter output but when I try to run the inverters in parallel it trips. Can run the inverters individually but not in parallel mode.
Hi I am doing a few installations and can’t seem to find technical support in capetown South Africa
Hello Keenan, please email supportsa@luxpowertek.com, we will help you there.
Hi do you do hands on training coarse
Hi, I am busy with x2 SNA5000 units and they will be setup in Parallel mode, I have the new model with the Blue dip switches and my AC out only has L&N outputs No PE , I have been told that I must bridge my incoming AC earth with the outgoing Neutral, Is this correct?
Can you provie the schematic diagram?
Hi, How do we contact you to get support or software/firmware upgrade
Hello Juan, you can contact you local supplier, or email us at info@luxpowertek.com
@@LUXPOWERTEK
Good day what is your wassup number for urgent questions
Hello, I keep getting Error 13 on my primary inverter. (I have 2 X 5Kw Inverters.) what is the cause of this error?
Hi hope you are well i started to install lux power but dont have installers acc can you help me on that if you don
t mind
I dont have a installer code sir, can you help me.
When u parallel then what size input breakers do u use?
hi am a been installing Lux power inverters. I am stuck now i am installing a parallel. since am on end user account am stuck with 2 inverters that i can't install. can I get an installer account so that i finish the settings? my client is waiting...
Hi Sir, Do you mean that you are a enduser, and you have installed two inverters in parallel, and you need to do some settings? If right, please tell us your SNs of your both inverters, we need to check your inverter status first.
can i use a hoselect lithium battery on my inverter,and how do i need to make the cominication cable for it,can you please help ,my inverter does not pick up battery and keeps showing a warning face.
Hello Piet, Luxpower supports lead acid battery and compatible lithium brand to use with our inverter, you can find the compatible brand on our webpage(luxpowertek.com/wp-content/uploads/2022/06/Luxpower-Compatible-List_20220602.pdf).
Hi, I am a LuxPower installer on the KZN North Coast. With whom should I contact with in order to obtain an Installers account ? Thank you
hi Gordon, you can contact your supplier to help you create installer account.
@@LUXPOWERTEKhie hope you doing well I am an luxpower installer can you please help me to create a installer account
Maximum voc per mppt please
Hi, I have been installing Lux power inverters. I am stuck now I am installing a parallel. my web server, it does not have a remote update (maintain tab) and does not have a parallel button (overview tab - device overview), How I can get permission for my account to have those settings?
Hi Sir, thanks for your reaching out. Are you an installer or an enduser? The account limitations vary depending on the account type.
@@LUXPOWERTEK Hi, I am an end-user.
@@phanngoccaohuy7726 Sorry Sir, enduser doesn't have the limitation for remote update setting, if you wanna to do this, please contact your supplier.
@@LUXPOWERTEKThanks for your feedback, I understand and will contact my supplier.
how to connect meter for lux lxp
hi.please send me your contact details.having an issue setting up 5kva lux with vision lithium 48v.batt settings only works on led acid and not on lithium setting.thank u.
Good day. How do I get installer account?
Good video until minute 24. Then there is no video but only sound.
Apologies about the cut, we were having a power failure at the time the training held. But not too long, the pictures come back, thank you for your attention!
how can i get installer account or code?
Hie how can I get a installer code
does anyone have the pin out for the can comunication for the revov r100 lithium battery to the sna 5kw inverter
3&4 on the inverter 4&5 on the battery
sorry its a sna5000 inverter
You can browse our whole range here luxpowertek.com
Good day Jaco where could I get your number and how could I join the Luxpower whatsapp group? Would like to know when doing a parallel do I have to program the slave exactly the same than the Primary?
Hello Jody, please email supportsa@luxpowertek.com, we will help you there.