Here's Why Your PS5 Won't Update Anymore

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  • เผยแพร่เมื่อ 24 พ.ย. 2024

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  • @Vinny2
    @Vinny2 3 ปีที่แล้ว +212

    Next video: Why is your PS5 not turning on?
    John's Answer: Because the switch is off.

    • @RasenRendanX
      @RasenRendanX 3 ปีที่แล้ว +19

      Sometimes simple questions require simple answers

    • @briceosteen9934
      @briceosteen9934 3 ปีที่แล้ว +2

      Tamil ah bro

    • @abishekk4436
      @abishekk4436 3 ปีที่แล้ว +2

      @@briceosteen9934 naa tamil bro

    • @niklas_66
      @niklas_66 3 ปีที่แล้ว +4

      Completely true. Usually I love his vids and find them useful, but this is something which is too obvious to me

    • @ChrisXIllustratesXGaming
      @ChrisXIllustratesXGaming 3 ปีที่แล้ว +1

      Spongebob: Write that down Patrick! Write that down!

  • @Ethan.4
    @Ethan.4 3 ปีที่แล้ว +56

    It does it automatically huh learn something new everyday

    • @markpugh6808
      @markpugh6808 3 ปีที่แล้ว +1

      Well yeah the PS4 automatically updates too the only way it won't is if you have automatic update disabled or your Internet decides to go off

  • @julietvelarde1448
    @julietvelarde1448 3 ปีที่แล้ว +1

    I bought my PS5 beginning of the year and I gave my PlayStation 4 to my son. my 5 was working perfectly fine until I re-signed into my PlayStation 4 and ever since then in April it has not been updating and I finally came across this video today and it worked . thank you so much.

  • @tofealwerfaly3498
    @tofealwerfaly3498 3 ปีที่แล้ว +7

    I'm having this issue rn 😕
    (Trying to do the second option)
    Edit: it worked, thanks alot John

  • @toxicninjagaming
    @toxicninjagaming 3 ปีที่แล้ว +14

    Get this man to 1mil subs already. Videos are short and concise. Always great

    • @JohnGlasscock
      @JohnGlasscock  3 ปีที่แล้ว +1

      Thank you 😊

    • @toxicninjagaming
      @toxicninjagaming 3 ปีที่แล้ว +1

      @@JohnGlasscock naw man. Thank you. It’s so hard trying to dredge through bullshit videos for something that are 10-15 minutes when could easily be explained on 2-5 minutes. You sir thank you 🤘🏻🤛🏻

    • @jadissandoval5361
      @jadissandoval5361 3 ปีที่แล้ว

      @@JohnGlasscock BEST MONITOR FOR PS5???

    • @buddyholly5246
      @buddyholly5246 3 ปีที่แล้ว

      Why? It’s literally the same information brought to the PS5. Controller not charging? Take controller cable and plug it in. Now your controller should charge.

  • @sonicthehedgehogca
    @sonicthehedgehogca 3 ปีที่แล้ว +6

    Good that you made this video. I had a couple times a slight glitch. So when I checked it didn't update. I looked at the version number then went into safe mode and sure enough it allowed an update there. Seems still some people think the rest mode problem is around and it shouldn't be

    • @JohnGlasscock
      @JohnGlasscock  3 ปีที่แล้ว +1

      Thanks for sharing! I appreciate it

  • @GazMoore
    @GazMoore 3 ปีที่แล้ว +23

    How about a cleaning of the dusty console John 🤔 it would be much appreciated 👍

  • @elijahfaulkner6585
    @elijahfaulkner6585 ปีที่แล้ว +5

    My problem is when I got back home from work and turn my ps5 on it automatically went to safe mode for me go update my software but it still won’t update at all all it keeps saying “something went wrong”

    • @brandonhennings8303
      @brandonhennings8303 5 หลายเดือนก่อน

      Did u ever get this fixed

    • @runthebag_zahyt9741
      @runthebag_zahyt9741 2 หลายเดือนก่อน

      @@brandonhennings8303I need help on this

    • @nekkofalconer7819
      @nekkofalconer7819 19 วันที่ผ่านมา

      I have the same problem rn

    • @elijahfaulkner6585
      @elijahfaulkner6585 19 วันที่ผ่านมา +1

      @ ngl I just ended up shipping it back to Sony and they just gave me a new ps5! I tried everything to fix my ps5 but at the end I had to suck it up and ship it to Sony 😭

    • @elijahfaulkner6585
      @elijahfaulkner6585 19 วันที่ผ่านมา

      @@brandonhennings8303 I had ship it to Sony and they gave me a new ps5 back

  • @christophermckellar3111
    @christophermckellar3111 ปีที่แล้ว +3

    Hey man. My PlayStation just refuses to Update. Like at ALL! USB, WiFi, LAN nothing and now I’m stuck on Safe Mode. I even got to the point where I tried to factory reset and it still was asking for an update before it resets. Everything I’ve tried to do isn’t working and I don’t have the receipt to send it to get fixed with the warranty. I need help

    • @candicechadwick
      @candicechadwick 9 หลายเดือนก่อน +1

      mines is doing the something as well. I just keep getting the something went wrong message whenever I try

  • @ImApizzaShip2U
    @ImApizzaShip2U 3 ปีที่แล้ว +28

    haven't really heard this one before. That a rare issue? 🤔

    • @SuperEagles97
      @SuperEagles97 หลายเดือนก่อน +2

      common issue when you leave your ps5 off for over 3 months. dealing with that right now

    • @nunusworld11
      @nunusworld11 12 วันที่ผ่านมา

      @@SuperEagles97how did you fix it ?

  • @qaishassan8776
    @qaishassan8776 3 ปีที่แล้ว +180

    Me who doesn't own a ps5:👀hmmm interesting

    • @A-Y-GH
      @A-Y-GH 3 ปีที่แล้ว

      Same

    • @JackIsAGoober
      @JackIsAGoober 3 ปีที่แล้ว

      I know same with me I don't have 1 and I'm watching it

    • @Leksa199
      @Leksa199 3 ปีที่แล้ว +7

      i have ps4pro

    • @rassim_ax7769
      @rassim_ax7769 3 ปีที่แล้ว +2

      same lol

    • @qaishassan8776
      @qaishassan8776 3 ปีที่แล้ว

      @@AG-ur1lj wut

  • @uhhYouTubeUser
    @uhhYouTubeUser 3 ปีที่แล้ว +16

    Who else thought the title made you think Sony isn't updating the ps5 anymore

  • @JoshuaLeggans
    @JoshuaLeggans ปีที่แล้ว

    It sure did boost my internet connection a little bit you just earned a like and a sub I hail from America be safe out there my friend!

  • @UnknownZA
    @UnknownZA 3 ปีที่แล้ว +11

    You missed most probably the biggest issue if your PS5 isn't updating. The SSD is full. Check your storage, if full, delete some old media/videos/pictures that you might have captured during gameplay. I would say if you can clear 20GB of data, then you should be clear. I suppose 10GB would also do. Freeing up only 2GB of data might not be enough. I actually had a game patch complain that there wasn't enough space to install the update. I can see the same being for the OS. On the PS5, SSD space is a commodity.

  • @justinmckenzie3318
    @justinmckenzie3318 3 ปีที่แล้ว +13

    Nice. Thanks for all the help like usual. All this PS5 help/troubleshoots will come in handy whenever I either get a launch console or one of the new variations of the console. Keep up with good work.

  • @JahEliteBX
    @JahEliteBX 3 ปีที่แล้ว +19

    I turned off automatic installation but left the “download updates” on. I like to read what’s new in the updates.

  • @mattwolf1931
    @mattwolf1931 ปีที่แล้ว +1

    Mine after downloading the update with wifi stops and said server connection lost. I tried with usb can't file the file. What to do???

  • @Not6K
    @Not6K 6 หลายเดือนก่อน

    This video really helped i use the safe mode technique it actually worked thank you so much have a great day and keep up the good work❤🎉

  • @drigoncz3183
    @drigoncz3183 ปีที่แล้ว

    Thanks for the help my ps5 showed it would take 106 minutes to make the latest update and sure enough i tried the safe mode method and it's smooth as butter

  • @venxzo
    @venxzo 3 ปีที่แล้ว +2

    Understandable, have a nice day.

  • @wvynee
    @wvynee ปีที่แล้ว +2

    mine keeps saying something went wrong idk what to do

  • @winstonsmith8597
    @winstonsmith8597 3 ปีที่แล้ว +3

    My God. I had same issue on my (now) bricked PS4. Good to see somethings do not change.

  • @muhammadnabilfikribaharula6669
    @muhammadnabilfikribaharula6669 ปีที่แล้ว

    Thanks bro! My ps5 stuck at download page not downloading anything.. So i tried the way u teach to enter safe mode.. It works!!

  • @JoseCervantes-mm8en
    @JoseCervantes-mm8en หลายเดือนก่อน

    Thanks, it kept saying it didn’t recognize the update, I only own the ps5, no pc or sticks and the safe mode saved me here. 👍

  • @DeGuzJosh
    @DeGuzJosh ปีที่แล้ว

    Life saver. Not sure why the update wasn’t going through, but it worked perfectly fine when I did it through Safe Mode.

  • @policycompare3671
    @policycompare3671 2 ปีที่แล้ว

    After messing about for hours, this video solved this issue in 5 minutes. Thanks buddy

  • @keycag6493
    @keycag6493 3 ปีที่แล้ว +1

    I think the title of the video is inaccurate. I don’t think it’s intentional. Your video doesn’t say why it’s not automatically updating, just how to go in and update it if it didn’t automatically update.
    I haven’t had this issue yet, knock on wood lol. But, if it did happen I’d be curious as to why? Also, once you follow your tips on updating manually, will it start auto updating again on the next update, or will people with this problem keep having the problem?
    Sometimes when you read something online, without hearing tone of voice, it can be misinterpreted. I don’t want to sound like a negative Nancy. I wasn’t trying to come off aggressively or anything. I really enjoy your videos, and you put out very informative content! Thank you for all the help you give people!

  • @noquarter28
    @noquarter28 3 ปีที่แล้ว +5

    @JohnGlasscock Great vid as always, but I'm curious about your monitor!! Do you have a vid on it that I missed?

    • @user-c3k3q
      @user-c3k3q 3 ปีที่แล้ว

      He might have the BenQ EX3203R, but I'm not exactly sure.

  • @JJScott-ob2fl
    @JJScott-ob2fl 2 ปีที่แล้ว

    Also, I had luck clearing the system cache and retrying the software update. Worked like a charm

  • @josephmurphy8213
    @josephmurphy8213 3 ปีที่แล้ว +1

    I noticed after last system update for PS5 and PS4 that i cannot download purchases anymore or any game from my digital library.I also noticed that while browsing the PSN Store i cannot watch trailers?

  • @Qmontae
    @Qmontae 3 ปีที่แล้ว +1

    Also when you plug in your Ethernet
    You must go in and select Ethernet instead of WiFi.. it doesn't switch automatically!

  • @jamesclennett945
    @jamesclennett945 ปีที่แล้ว

    Thank you kind sir, for me first step was a winner... But you know what it's like... First time ever PS5 just will not update via the notification, every single time "Something went wrong"... So panic stations! But Google to the rescue, with this neat vid that shows alternative ways to perform the update... And for some reason.. success! Update notification = nope; system -> update = yep! Happy days

  • @honestreviews8776
    @honestreviews8776 3 ปีที่แล้ว +2

    I always use a hardwired connection on my PS5 and never had any issues regardless on how good your wifi connection is.
    PS: Hardwired is always the best and fastest connection for gaming in general.

    • @winstonchurchill9038
      @winstonchurchill9038 3 ปีที่แล้ว

      you mean lan

    • @luv2garden132
      @luv2garden132 2 ปีที่แล้ว +1

      Not when the modem/router is in an entirely different room. This is the 2nd system I've bought for my daughter. First one had many issues. Now this one times out trying to install the update. This is beyond annoying.

    • @honestreviews8776
      @honestreviews8776 2 ปีที่แล้ว

      @@luv2garden132 Got my PS5 day one and had zero issues lol

    • @luv2garden132
      @luv2garden132 2 ปีที่แล้ว

      @@honestreviews8776 another guy told me yesterday he had zero issues with his internet. Honestly, Comcast sucks balls. 😕

  • @RyRy__7
    @RyRy__7 3 ปีที่แล้ว +1

    Love your videos man, every single one is helpful. Have you got a 120hz monitor for the PS5 yet?

    • @yootyler
      @yootyler 3 ปีที่แล้ว

      Yes he does I watched a vid and he said what monitor he has

  • @CARLGULA
    @CARLGULA 3 ปีที่แล้ว +1

    Another fantastic video! So far system updates have been pretty straightforward, when I awaken my console from rest mode the update is already downloaded and waiting for me to press install. Nice to know there's other options.

  • @justinseitz1157
    @justinseitz1157 3 ปีที่แล้ว +8

    This would be really useful information if we actually had a PS5

  • @Yukiblackcat
    @Yukiblackcat 2 ปีที่แล้ว

    Thank you so much for the help I had a really hard time with this

  • @ProZombieVeteran
    @ProZombieVeteran 3 ปีที่แล้ว +2

    My system update stopped downloading part way through it, and realised I had a game running so I closed it, and it still didn't work, so I restarted the PS5 and then it worked.

  • @pack-a-punch8586
    @pack-a-punch8586 3 ปีที่แล้ว

    Title slightly misleading, but really informal video mate

  • @godlycuhs7224
    @godlycuhs7224 8 หลายเดือนก่อน

    Thank u 🙏🏽 ur video was helpful

  • @jk13459
    @jk13459 3 ปีที่แล้ว

    Thanks for the video…the last option worked. I wonder why we’re having this issue.

  • @jasperb29
    @jasperb29 2 ปีที่แล้ว

    Thank you so much this actually just helped me a lot

  • @zonvanzon
    @zonvanzon 3 ปีที่แล้ว

    Before proceed on this method is good to delete first the already downloaded update file and then to update the software from safe mode menu as in the video .

  • @pitek00
    @pitek00 3 ปีที่แล้ว +3

    Is it safe to leave the switch off on my power strip when im not at home? When Tv and Console is connected to it? I have the one with On and Off Click. Thanks for advice!

    • @BCastillo718
      @BCastillo718 3 ปีที่แล้ว +2

      I would assume so as long as you’re completely turning off your ps5 before you flip the switch on your power strip you should be okay.

    • @sonicthehedgehogca
      @sonicthehedgehogca 3 ปีที่แล้ว +1

      I do that whenever I am out of town. Works great.

  • @bighendy4162
    @bighendy4162 ปีที่แล้ว +1

    Sorry for my bad english
    I have question, for anybody who can help me..
    I always play ps5 offline, so anoyingly everytime i connected to internet, myps5 ask fo uodate software and for tgat i can open my PSnetwork acount😢
    Why guys, can anyone explain me

  • @cardude4life09
    @cardude4life09 5 หลายเดือนก่อน

    Thank you so much, you're a lifesaver❤😊

  • @levidavis1093
    @levidavis1093 3 ปีที่แล้ว +1

    Misleading title... you never explained "WHY", but rather, HOW to fix it

  • @Chris-xx80
    @Chris-xx80 ปีที่แล้ว +1

    Still fails. Can't install from drive or internet.

  • @skx9747
    @skx9747 2 ปีที่แล้ว

    THANK YOU SO MUCH . Very helpful

  • @jorgecrowgaming4095
    @jorgecrowgaming4095 3 ปีที่แล้ว

    I like that BenQ what model it’s?

  • @Csthedirector
    @Csthedirector 2 ปีที่แล้ว

    This worked! Thank you!!

  • @christianbatac1029
    @christianbatac1029 ปีที่แล้ว

    You should make some top list important accessories or gadget that needed to buy for the PS5 consoles...

  • @rohanvikani9390
    @rohanvikani9390 3 ปีที่แล้ว

    Damn, all of yall hating on John for no reason. He helped me fix my ps5. GOAT

  • @JimmyProductions
    @JimmyProductions 3 ปีที่แล้ว +2

    Me who’s on the first ever update to jailbreak: *I don’t have suck weaknesses*

    • @arkyx0184
      @arkyx0184 3 ปีที่แล้ว

      When you jailbreak you can’t connect to internet right? Or they will ban your console or something

    • @makandalp
      @makandalp 3 ปีที่แล้ว

      @@arkyx0184 Bullshit, jailbreaking a console makes it 2 times more usable

  • @fluorescentmight962
    @fluorescentmight962 3 ปีที่แล้ว

    Why do i always have this man's ps5 videos when i don't own one

  • @Ghost-ok9dh
    @Ghost-ok9dh 3 ปีที่แล้ว +1

    Try turning your PS5 off, none of these helped me, when I turned it off and turned it on with in ten seconds it worked

  • @Omar.11011
    @Omar.11011 3 ปีที่แล้ว +1

    Now I feel broke for not having ps5

  • @NumbyJuice
    @NumbyJuice 3 ปีที่แล้ว

    Hey I got a question maybe you won’t know but why do you think ps4 controllers are sold out

  • @bballjulien
    @bballjulien 3 ปีที่แล้ว

    How do you like playing with a curved TV as opposed to a regular one?

  • @CourtneyPittman2418
    @CourtneyPittman2418 3 ปีที่แล้ว

    Quick question do we know if and when Netflix and Disney Plus App will have 4k streaming ability with PS5? Love your videos by the way!

  • @ogmasterassassin
    @ogmasterassassin 3 ปีที่แล้ว

    First And Great Content I Really Love Your Life Hacks

  • @sweetpotato6827
    @sweetpotato6827 10 หลายเดือนก่อน

    Thank you 😊 it worked for me

  • @Vinmationgaming
    @Vinmationgaming 3 ปีที่แล้ว

    Thanks for the info.

  • @Capyreal18
    @Capyreal18 2 ปีที่แล้ว

    Bro thanks btw y did u not mention ur ps5 has to be off to enter safe mode

  • @duvvmacc6939
    @duvvmacc6939 ปีที่แล้ว

    I jus restarted my PS5 like 10 times 😭😭😭😭😭u still getting a follow and like tho

  • @Conalmccaffs
    @Conalmccaffs 3 ปีที่แล้ว +1

    When updating it it stays at 2.17 MB I have a ether net cable and have done muiltible internet test and they say my internet is fine I'll left it for 2 hours and it's still at 2.17mb

  • @detailedfocus2487
    @detailedfocus2487 3 ปีที่แล้ว

    Awesome video ❤️

  • @emaddib7521
    @emaddib7521 3 ปีที่แล้ว

    Which BenQ monitor is this it looks nice

  • @Gentenstation
    @Gentenstation 2 ปีที่แล้ว +1

    Any idea what to do when the USB method doesn't work either? No matter what I do, update online offline, safe mode, regular mode, or even full factory reset. I get error SU-101217-2. It also doesn't let me connect to wifi, only Ethernet. It's out of warranty so Sony won't fix it without paying a lot.

    • @jessewilkie5762
      @jessewilkie5762 ปีที่แล้ว

      I’m having same issue any luck yet?

  • @rahelehbarakpour1488
    @rahelehbarakpour1488 3 ปีที่แล้ว

    please make a video about how to clean the buttons for sticky buttons

  • @michaelmartinez8365
    @michaelmartinez8365 3 ปีที่แล้ว

    If we need to update using a USB drive, which port should we use?

  • @amyneal6215
    @amyneal6215 3 ปีที่แล้ว

    Do you have anymore nostalgia videos

  • @VetteJay126
    @VetteJay126 2 ปีที่แล้ว

    Thank you so much!

  • @jitbass.
    @jitbass. 3 ปีที่แล้ว +2

    What ps5?

  • @denisantoso2799
    @denisantoso2799 2 ปีที่แล้ว

    hey, make a video about "can't install" error in installing games on PS5

  • @Andrew-k5d
    @Andrew-k5d 3 หลายเดือนก่อน

    Thank you so much I thought my PS5 was broken

  • @mikeclark5304
    @mikeclark5304 3 ปีที่แล้ว

    Another great video John. Having odd thing happening with my PS5 which works fine except when using a USB wireless headset. I get a black screen drop out for about 3 secs. Sound is fine just black screen. Connected to LG CX and changed hdmi lead and sockets. It's odd as only happens with headset and tried several different ones.

    • @dmo848
      @dmo848 3 ปีที่แล้ว

      That's the tv not the PlayStation. Something with the codecs I believe

    • @mikeclark5304
      @mikeclark5304 3 ปีที่แล้ว

      @@dmo848 maybe but don't get why it only happens when using a headset

    • @mikeclark5304
      @mikeclark5304 3 ปีที่แล้ว

      Cancel that and thanks as you're reply got me thinking. I think I've worked it out and why it happens after 20 mins. It's my Sony soundbar going to sleep I think.

  • @kidyonar
    @kidyonar 3 ปีที่แล้ว +1

    My cousins PS5 is having this issue. They are connected to the Internet, but it it still won’t update. It says “something went wrong”

    • @stephenwoods74
      @stephenwoods74 3 ปีที่แล้ว

      Yeah..... your face......boom

  • @streetie31
    @streetie31 3 ปีที่แล้ว

    Mate do you have any info on the internal storage upgrade?
    I've just had to delete CW PS5 version due to not enough storage. All I have is Warzone, MW and CW on my console. This latest update has consumed my console.
    I deleted the PS5 version due to no back button adaptor for PS5 controller.
    Concerning as my PS5 may become nil and void next COD update......

  • @bigboydrip2356
    @bigboydrip2356 11 หลายเดือนก่อน

    helped a lot!👍

  • @lorrayq1
    @lorrayq1 3 ปีที่แล้ว

    I don’t even got a playstation5 but I watch him for entertainment😂

  • @izakrodriguez7219
    @izakrodriguez7219 ปีที่แล้ว

    I’m having a problem and idk what I’m doing wrong ? I’ve done everything you did in the vid I even named the file correctly and I still can’t download it is there something I missed ?

  • @AnAutumnWindRaids
    @AnAutumnWindRaids 2 ปีที่แล้ว

    Thanks bro!

  • @firstlasts9630
    @firstlasts9630 3 ปีที่แล้ว

    Ive had the issue of a cpl games not updating after the updates were downloaded. But going into safemode and clearing the cache solved that...the next option would be to rebuild the database

  • @Simnerd
    @Simnerd 3 ปีที่แล้ว +2

    How do you make it automatically update all of it? I always have to be there to advance the update a couple of times.

    • @fireflygaming4977
      @fireflygaming4977 3 ปีที่แล้ว

      It should be in power settings there should be a setting to install updates while in rest mode

    • @Simnerd
      @Simnerd 3 ปีที่แล้ว

      @@fireflygaming4977 I have all that set up but still makes me click at points. Did the same on my PS4. :(

  • @Captainbro1234
    @Captainbro1234 ปีที่แล้ว

    Thanks man👍

  • @dovakiin2233
    @dovakiin2233 3 ปีที่แล้ว

    What tv/monitor are you using for your ps5? In the market for a smaller tv/monitor for gaming and the one you have looks like the perfect size!

  • @PokemonXSam
    @PokemonXSam 3 ปีที่แล้ว

    Brilliant, thank you. Safe mode worked for me... Didn't even know that existed 😂

  • @chadmiller2494
    @chadmiller2494 3 ปีที่แล้ว

    Should I buy a ps5 or xbox? Last generation I switched to play station but kinda looks like the ps5 has a good bit of problems

    • @w84me12
      @w84me12 3 ปีที่แล้ว

      You wont regret buying any of them.
      I recommend buying a console your region or friends play the most. If you can afford both, get both.

  • @Bloxdgod7
    @Bloxdgod7 3 ปีที่แล้ว +1

    Is there a fix for PS5 "repairing storage" message when I turn it on? Or do I have to take it back?

    • @dripgotthatdrip
      @dripgotthatdrip 3 ปีที่แล้ว +1

      Probably a hardware issue.

    • @cyndykerrison3208
      @cyndykerrison3208 3 ปีที่แล้ว

      Hi try restore database th-cam.com/video/1_2CyCXdPPk/w-d-xo.html

  • @pulsefire.
    @pulsefire. 2 ปีที่แล้ว

    it worked it just took longer anyway tysm

  • @kamelgharbi7987
    @kamelgharbi7987 3 ปีที่แล้ว

    Good vidéo but i have a question where i can buy a ps5

  • @janakievkostadin
    @janakievkostadin 3 ปีที่แล้ว

    Добре бе индианец,кой е имал до сега такъв проблем че го правиш масов въпрос???Или просто показваш какво знаеш от 4ката и клип да стане?

  • @destinholland3399
    @destinholland3399 ปีที่แล้ว

    If I reinstall system software through safe mode on PS five, will I still get future updates and be able to install them outside of safe mode?

  • @chubs2312
    @chubs2312 3 ปีที่แล้ว +1

    I had a case where the update failed and it booted into safe mode only with everything blanked out other than the option to update the system or restart. Restart simply brought me back into safe mode and update always failed and booted back into safe mode.
    Took hours to figure out what's wrong and wanted to take it back to the store. Holding the power button and booting into safe mode somehow took the system to the proper safe mode with everything available and I was able to get to the home screen and download the system. It somehow worked and not sure if this will ever happen again.
    When in doubt, boot into safe mode even when you are already in safe mode

    • @JohnGlasscock
      @JohnGlasscock  3 ปีที่แล้ว

      Thanks for sharing your experience!

    • @chipperripper0896
      @chipperripper0896 ปีที่แล้ว

      I know this is a old post. I'm currently having this issue with update 7.0 the Discord update that just dropped today. My PS5 was in rest mode when the update applied and when I turned it on boom safe mode like you described. I've had only one option to get my PS5 back the rebuild database clear cache etc none of that worked not even the USB method. So unfortunately I had to completely reset and I lost all of my saved clips. I'm so pissed off about that. So three times in a row I get back to the dashboard and everything is like normal. But if I install either through USB or internet the newest update it always goes to that odd safe mode where you can pick anything. Please John or someone help me please it's driving me crazy. My games play fine if I don't update.

    • @chubs2312
      @chubs2312 ปีที่แล้ว

      @@chipperripper0896 hey in my case I had to switch it off and switch it onto safe mode. At the time there were 2 'safe modes'. The one where it goes by itself and the one I can boot to myself. You don't want to be in the first one (don't just power on), you want the second one (keep holding power). If it's still the same case similar to mine you should be in the save mode where yo can download the update.
      If this doesn't help I'd suggest you switch off auto update. Wait a week before you update your system after an update is pushed out in case there are any bugs or errors. Also switching off auto update means you won't just switch on your console and find yourself in the safe mode of doom and you'll run every update on your own time.
      I do understand that if you need to play online or go online eg for Spotify you need the latest system update so you probably won't be able to hold off an update for a week.

    • @chipperripper0896
      @chipperripper0896 ปีที่แล้ว

      @@chubs2312 thanks for the reply and suggestions. Problem that I currently have is I thought by doing the full hard reset the initialize one that would completely fix it. I could get it to update fully via flash drive or download it in safe mode. Well now I can't even get back to the dashboard like I could before I did the initialize part. Now it's forever stuck in safe mode. Everytime I try to install the software or update it always says it can't be completed three times in a row then after that the console just shuts off. I'm at a complete loss. See my problem is I basically always leave my 5 in rest mode cause I love to remote play while at work in single player games. The new discord update finally comes out and it basically bricked my console over night. I'm so mad right now I don't know what to even do. Just thank God I still have my Switch OLED.

    • @chubs2312
      @chubs2312 ปีที่แล้ว

      @@chipperripper0896 I'm sorry man. I thought the suggestions would work. If it's still under warranty maybe return it?

  • @OoTRIGGAMANoO
    @OoTRIGGAMANoO 4 หลายเดือนก่อน

    I'm having an opposite problem. I've turned off auto updates for everything after the Stellar Blade debacle and even went offline entirely until Elden Ring dlc. Now every time I turn the net on it tries to update Stellar Blade automatically. I have to cancel and delete to make sure I still own what I paid for. Why is auto off not actually OFF? Anybody know?🙏

  • @jessepinkman6253
    @jessepinkman6253 3 ปีที่แล้ว +1

    *@JohnGlasscock* Thx for another informative vid. I was wondering if you could make a vid showing where to find and how to download the ps5 version of games. It's really not that easy to find. I got my ps5 last week and I downloaded r6s disc ps4 version first only to find out I had to go to the store and search for it there. Thx in advance!

    • @JohnGlasscock
      @JohnGlasscock  3 ปีที่แล้ว +1

      I'll look into it! Thanks for sharing your experience

    • @jessepinkman6253
      @jessepinkman6253 3 ปีที่แล้ว

      @@JohnGlasscock no problemo.

    • @wingnut-7017
      @wingnut-7017 3 ปีที่แล้ว +1

      Don’t forget to delete the PS4 version & save room. Just highlight over the R6S pic on your UI hit options, select PS5 version if you haven’t already figured that out.. GL

    • @AchelseaFan10
      @AchelseaFan10 3 ปีที่แล้ว +1

      Lol I had the same issue, got my ps5 last week.. played rainbow 6 for 2-3 days on the playstation 4 version... Then realised I had to again download the ps5 version.. 😭

    • @wingnut-7017
      @wingnut-7017 3 ปีที่แล้ว +1

      @@AchelseaFan10 Yeah I always check which version is check marked when I have both versions of a game downloaded. RS6, Wreckfest, Hunter Call of The Wild, CODBO etc..

  • @robprins708
    @robprins708 3 ปีที่แล้ว

    Does your PS5 sometimes just automatically turn on when the TV turns on? Did the update change that? (It didn't do that for me before)

    • @robertoburkes817
      @robertoburkes817 3 ปีที่แล้ว

      Yeah you have to turn off the feature in settings
      Edit: I think so anyways

  • @SilentNinjah_
    @SilentNinjah_ 3 ปีที่แล้ว

    I have a problem with my PS5. Call of Duty Modern Warfare keep deleting parts of installs of itself. I can't tell if it's my PS5 when I turn it off or its Activision during its weekly mini-updates. Thanks. (Downloaded on external HDD)

  • @linxGT
    @linxGT 3 ปีที่แล้ว

    Usually if I just pause and resume the download it works fine.