While the vehicle is very sharp, the quality is simply disappointing. Just purchased a new XT4 with every Cadillac option. Paid over $60,000, which included a few dealer-installed options. I had the car for less than 3 weeks now and an annoying rattle developed in the plastic cover located behind the rear-view mirror. Now the memory seat doesn't function properly. It either automatically lowers the seat, goes to the full-back position, and totally reclines upon entering the vehicle. The mirrors and steering wheel also reposition automatically. Each time I enter the vehicle, I have to reposition the seat, mirrors, and steering wheel. I made a service appointment and when doing so, was told there were no loaner cars available and that the provided transport is available only is for a radius of 10-miles or 10-minutes from the dealership. I was called when the car's service was completed. When I met with the service writer, I was told "GM is aware of the issue with the memory seat. At this point, there is no solution, but they are working on it. Until a solution is made, you'll have to adjust your seats, mirrors, and steering wheel". Since 2018, I drove the Lexus ES 300H where I traded every-2 years. Never did I have an unscheduled maintenance service, and when oil changes and tire rotation was required, I was provided a loaner car of equal value without charge. Lexus provides unparalleled service and vehicle quality. I already regret trading down to Cadillac. (I was looking for a smaller wheelbase vehicle with all the luxury features.) Don't make the mistake I made by the good styling and color selection. Keep looking!!!!!! Rest assured, I am not sitting still and going to "wait until GM comes up with a solution".
Advertises being able to tow 3500 lbs but in the specs limits it to 2000lbs and 200 lb tongue weight. That’s a long way from 3500, cute trick to deny warranty.
2019 xt4 premium have same issues in 2019 i paid over $50,000 with every everything and also plenty of electric issues to the new cadillac not like the old cadillac 😢
While the vehicle is very sharp, the quality is simply disappointing. Just purchased a new XT4 with every Cadillac option. Paid over $60,000, which included a few dealer-installed options. I had the car for less than 3 weeks now and an annoying rattle developed in the plastic cover located behind the rear-view mirror. Now the memory seat doesn't function properly. It either automatically lowers the seat, goes to the full-back position, and totally reclines upon entering the vehicle. The mirrors and steering wheel also reposition automatically. Each time I enter the vehicle, I have to reposition the seat, mirrors, and steering wheel. I made a service appointment and when doing so, was told there were no loaner cars available and that the provided transport is available only is for a radius of 10-miles or 10-minutes from the dealership. I was called when the car's service was completed. When I met with the service writer, I was told "GM is aware of the issue with the memory seat. At this point, there is no solution, but they are working on it. Until a solution is made, you'll have to adjust your seats, mirrors, and steering wheel".
Since 2018, I drove the Lexus ES 300H where I traded every-2 years. Never did I have an unscheduled maintenance service, and when oil changes and tire rotation was required, I was provided a loaner car of equal value without charge. Lexus provides unparalleled service and vehicle quality. I already regret trading down to Cadillac. (I was looking for a smaller wheelbase vehicle with all the luxury features.) Don't make the mistake I made by the good styling and color selection. Keep looking!!!!!!
Rest assured, I am not sitting still and going to "wait until GM comes up with a solution".
Says the Toyota fanboy! 🤣🤣🤣 Like you even own a XT4!
Mantaaap👍
Advertises being able to tow 3500 lbs but in the specs limits it to 2000lbs and 200 lb tongue weight. That’s a long way from 3500, cute trick to deny warranty.
الله يجعلها من نصيبي🙏
Looks like No change to the Outside from the 24 except for the 2.8 T emblem on the back tail gate.
2019 xt4 premium have same issues in 2019 i paid over $50,000 with every everything and also plenty of electric issues to the new cadillac not like the old cadillac 😢