Samsung Galaxy Note 8 Not Charging , Dead Battery, problems, Sprint Mobile *UPDATE

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  • เผยแพร่เมื่อ 19 พ.ย. 2017
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    __________________________________________________________
    Quick summary on what happened:
    -sprint sold me a note 8 for full price.
    -did not buy insurance (didnt buy insurance since the s5 came out, i would purchase insurance if i was a clumsy fool. Never cracked or dropped my phone in water since i owned a cell phone)
    -3 weeks later phone completely drains *slept with a few percent left in battery.
    -plugged charger to phone.
    -phone wont charge
    -called samsung , transferred to tech support, trouble shoot, then repair ticket started (3-4 week wait according to rep)
    -needing a phone was an issue so i called sprint to see if they could help me with my problem. Tech support, troubleshoot, cant help me because i didnt buy insurance, said i still would have to pay $75 for a replacement even with insurance(even if they sold me a lemon phone that was less than a month old) told me to go to a sprint store to see if they could help.
    -went to sprint store , waited 45 min , repair tech troubleshoot phone ,phone still not responding.
    -tech checks my account status to see what they could do, said i didnt have insurance so they couldnt do an exchange. Mentioned again i would have to pay $75 even if i had insurance and i still would have to wait for a replacement to come in which is most likely a refurbished device.
    - screw it so i sent it to samsung.
    - 3 weeks later got a refurbished phone with light scratches.
    -phone battery drains faster than usual, apps freezing and crashing.
    -outcome of the situation... i paid full price for a used phone.
    THE END
    @ 2:32 you can see the flash/line i was referring to.
    **UPDATE 12/24/2017
    I finally got the phone back. looks like I got back a refurbished phone. link below is to my other video / unboxing of the note 8.
    • Samsung Galaxy Note 8 ...
    _________________________________________________________________
    Completely drained my Samsung Galaxy Note 8 Battery. Woke up in the morning and tried to charge it. Phone would not communicate with the charger. This is how sprint treated me after selling me a lemon defective phone.
  • วิทยาศาสตร์และเทคโนโลยี

ความคิดเห็น • 432

  • @FranklinFallasAguilar
    @FranklinFallasAguilar 6 ปีที่แล้ว +13

    bad luck buddy, mine has been working fantastic since I bought it two months ago

  • @malindafrank.028
    @malindafrank.028 ปีที่แล้ว +2

    🤔 YOU SAID IT ALL 🤔

  • @rahineshrex
    @rahineshrex ปีที่แล้ว +1

    How do you fix this, is it like a battery problem

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  ปีที่แล้ว

      Unfortunately it may be both software and battery issue. At the time , they fixed it by replacing my phone.

  • @The_One_Eyed_Rouge
    @The_One_Eyed_Rouge 6 ปีที่แล้ว

    Thanks for the video. My Note 8 is currently working fine right now ever since Christmas. I'll make sure that this phone's battery charges every time. :)

  • @user-ns4ty1bw8m
    @user-ns4ty1bw8m 5 ปีที่แล้ว +1

    Thank you so much itz really being work once again heartly thankyou

  • @kkg8785
    @kkg8785 6 ปีที่แล้ว +2

    mine is working absolutely fine.... and am happy with it..

  • @baraa_awwad
    @baraa_awwad 6 ปีที่แล้ว +17

    WTF why is this on trending youtube is crashing

  • @cordeliablakeslee7964
    @cordeliablakeslee7964 6 ปีที่แล้ว +13

    I found a detailed and accurate project on the Avasva website.

  • @fabianyu4320
    @fabianyu4320 6 ปีที่แล้ว +4

    It's a normal note issue, all you have to do is put it in download mode ( press Volume Down + Bixby Button + Power.) Once is in download mode plug it in to charge for 10min. After that turn the phone up and let the phone charge to a 100%

  • @performancemp3
    @performancemp3 5 ปีที่แล้ว +2

    What I did. Plugged in phone to quick charger. Pressed Bixby key, volume up key, and power key at the same time. I saw the android mascot with a blue screen and released all keys. It said "installing system update". I left it alone and the Android recovery menu came up in black. The top option says reboot system now. I left it plugged in and charging for about 20 minutes while it was in this mode. I then scrolled to the wipe cache partition by using the volume down key, and pushing the power key. Then after it was wiped, I pushed the power key when it said reboot system now highlighted in the menu. It rebooted. Then my screen came up as normal and I left it charging as normal until it got to 100%. I cant say if this will work on your Note 8, but it just did on mine, and wanted to share. Hope this helps. BTW, I sell phone adapters for car stereos, so if you're in the market, hit me up on my website. PerformanceMP3.com Thanks

    • @firasalgheilani1095
      @firasalgheilani1095 ปีที่แล้ว

      Will my data be saved after this process or get formatted??

  • @MrsLuna0109
    @MrsLuna0109 6 ปีที่แล้ว +1

    My s8+ did this too. I did power+volume up and it worked for me. The phone has done it 2x total. I would do try the power+volume up plus connect to charger.

  • @slewdem2879
    @slewdem2879 6 ปีที่แล้ว +2

    Had the Note 8 about six days before it was released (Verizon)and never had any issues.

  • @chiel518
    @chiel518 5 ปีที่แล้ว +2

    I had the exact same problem but samsung picked it up at my house. replaced the motherboard and then brought it back to me free of any cost
    And it works great again

    • @firasalgheilani1095
      @firasalgheilani1095 ปีที่แล้ว

      Was the data (photos, files) saved as before or they did format everything? Because Im not sured if I packed the up or not 💔

  • @nomad6634
    @nomad6634 5 ปีที่แล้ว +1

    Hey!! I have also same issue but i got repaired by Samsung ,NOW the problem is the display is dead will u give ur display ???
    I'll pay for it

  • @deadman108
    @deadman108 6 ปีที่แล้ว +1

    This happened to my S8+ 3 months ago. Call Samsung for replacement. (Was sent two,after first didn't charge)
    Def didn't "repair" my device as it had distinct scratches by usb port from VRheadset. More than helpful. If they couldn't fix,they'd replace. If they couldn't replace, I could have been bought out completely.
    DO NOT GO TO SAMSUNG EXPERIENCE in NYC. They claimed it was corroded on the inside, "likely due to mist in bathrooms." Samsung phone rep even said how ridiculous that was.
    A. Sprint isn't to blame. Also with them, completely circumvented them.
    B. Lost deals? You can't sue for any "lost wages," that's a risk of early adopting.
    C. You cry about money lost, but you had the S5 all along. I activated my S6 the same night.
    D. You don't have a box, bro?

  • @darrenhart4763
    @darrenhart4763 5 ปีที่แล้ว +1

    This happened to me as well. I tried the wireless charger and wall charger simultaneously it did not work. What I had to do:heat back cover with heat gun to about 200 degrees, lid a plastic pic (like a guitar pic) around the back cover to free the glue careful not to break the glass. Remove the top plastic mid-frame and Qi , removed battery. I then hard wired a usb plug to the battery and plugged it into a power bank. Once the battery was chargedput it back in the device and it powered on. That's just temporary and the battery still drains fast but from there you can try recovery and clear cache or try and save some data. May still need a new battery or send in for repair. As I said this is temporary to either check, save data or wipe the phone. You could damage your phone while doing this so make sure you know what your doing.

  • @escobar869
    @escobar869 6 ปีที่แล้ว +6

    Why would not get insurance when you just said that you paid almost a thousand dollars for it??? Not for nothing but you kind of walked into that! I have insurance because I don't trust anyone period!

    • @texasmade9727
      @texasmade9727 6 ปีที่แล้ว

      Esco Escobar exactly....getting insurance comes out to like an extra 5 bucks.....woopty dooo....for reasons like this is why the extra 5-10 bucks month is worth it. Without it....yea...he's pretty much assed out!

    • @andysmith8031
      @andysmith8031 6 ปีที่แล้ว

      Insurance is great if you drop it, but for an issue like this it should be covered by warranty.

  • @israelmartinez948
    @israelmartinez948 6 ปีที่แล้ว

    yeah, I saw your update... but yeah I wanted to let people know. you have a 1-year manufacturer warranty on the phone and you can call Samsung or get online have had them create a warrant for you. your not out of the water as long as it was not physically damaged and "physical damage meaning broken parts. scratches are not the same as broken parts or water damage. Send your phone to Samsung. I did for my old note 4 at the time when it was under warranty and they fixed it without a problem. my issue was with the camera focus.

  • @The__AIchemist
    @The__AIchemist 5 ปีที่แล้ว +1

    My note 8 does that too , the only way i can bring it up is using a Samsung fast charging Wifi pad , i get the phone to 5% battery and then use the cable to charge , any other solutions?

  • @spiceyboogerspiceybooger6437
    @spiceyboogerspiceybooger6437 6 ปีที่แล้ว +3

    Have you tried putting the plug in the wall take it off the power strip... $1000? I have the same phone did not pay that much. I let mine drain today it is charging now

    • @dashaunlanghorbe6960
      @dashaunlanghorbe6960 5 ปีที่แล้ว

      Spiceybooger Spiceybooger mine is doing this also T-Mobile user

  • @paulbenish8982
    @paulbenish8982 6 ปีที่แล้ว +3

    Is this due to the last update. Does it effect the S7 at all ?

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว +3

      Paul Benish ive never had a problem with my s7. I thinks its a note 8 issue

    • @solvermelho9721
      @solvermelho9721 6 ปีที่แล้ว

      *affect

  • @shrekopher
    @shrekopher 6 ปีที่แล้ว

    Did you try wireless charging?

  • @rakhu1963
    @rakhu1963 6 ปีที่แล้ว

    What happened to the Samsung manufacturer warranty?

  • @GahiMammar
    @GahiMammar 6 ปีที่แล้ว

    i have unlocked sprint version. Did you have that unlocked model or carrier model.?

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว

      Asad Mayo i had a sprint carrier model.

  • @AntiMullahs
    @AntiMullahs 5 ปีที่แล้ว +1

    Guys happend to me, i was taking a shower and did put my phone close to me on a towel made sure it doesnt get wet (ibwas waitimg for a call) but anyway my phone kept saying it has moisture and stuff liked that so my battery did dry out and i couldnt charge it, then i plugged in the charger and guess what? It showed dead screen, but i didnt give up, well how it worked for me was to connect it to the charger, hold power and volume up button, let it be in that screen for 5 mins (moisture warning screen) and after that holding power button for reboot, and it worked for me
    The point is get into warning screen or reboot screen which you hold power volume up and bixby button together and let it charge up there a little

  • @sephiros9909
    @sephiros9909 6 ปีที่แล้ว +1

    I bought two 8+ and one 8. One of the 8+ is experiencing just this. Doesn't charge at all, but when I have it on a wireless charge it does detect device. Just doesn't charge it. Thinking I should just replace the battery myself?

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว

      Son Nguyen i would send it back to samsung. they will switch the phone. it is not a battery problem. if you change the battery it will just do the same. they should not charge you

    • @rahineshrex
      @rahineshrex ปีที่แล้ว +1

      @@GCHUSTLEHAWAII im preety sure it's a battery problem

  • @MrPortu28
    @MrPortu28 6 ปีที่แล้ว +1

    The problem is the kernel ,sprint stirred with it ,the only solution is to open the phone and remove the battery and recharge manually and put back on , then do not let it reach 0 percent until you get an update that solves the problem.

  • @mannyts7668
    @mannyts7668 6 ปีที่แล้ว

    My is from t-mobile it work beautiful. Had it for a while batteries doing very good

  • @tommyrayle4441
    @tommyrayle4441 6 ปีที่แล้ว

    Have you tried turning it on and off

  • @817babyboy1
    @817babyboy1 6 ปีที่แล้ว +15

    I have Verizon I just brought mines in and they gave me a new one. It's Sprint worst carrier in the US

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว

      CPOUX i wish i could switch but the only thing thats keeping me with sprint is the true unlimited data im getting

    • @817babyboy1
      @817babyboy1 6 ปีที่แล้ว +3

      Gcincorp Ecommerce and Real Estate I thought the same I didn't have WiFi for 2 months used my phone I went to almost 300gb with Verizon no slow down at all. That cap they say never seen it happen

    • @learntocode9206
      @learntocode9206 6 ปีที่แล้ว +1

      When I dropped and shattered a phone, without warranty, Sprint sent me a new one after retroactively activating insurance on the old one. The agent even told me EXACTLY what to tell Assurion for a hassle-free exchange. You just have to know how to talk to people.

    • @hassanj.anderson3307
      @hassanj.anderson3307 6 ปีที่แล้ว

      How u get a new one, this happened to me and they wanted to give me a refrubished one

  • @rosenmarkov8801
    @rosenmarkov8801 6 ปีที่แล้ว

    Note king of battery

  • @jeride
    @jeride 6 ปีที่แล้ว

    It's like a car battery, once it hits zero it needs to be jump-started. Keep plugging it in-an-out for 30 second intervals and see if that jumpstarts the battery. It may take a while but it should work. If you can find a device that does turn on, search stack charging and how to do it. If you get it to work again make a video telling people how you fixed and don't let the battery hit zero again hope this helps.

  • @hungergeeks
    @hungergeeks 5 ปีที่แล้ว +1

    Well today mine went dead, warranty is with Movistar Costa Rica and now I live in Panama, so is a nice brick. Good I just payed not that much just the service on leasing not the device itself.

  • @NewYorksFinest1
    @NewYorksFinest1 6 ปีที่แล้ว

    Did you try to use a wireless charger instead?
    Mine wouldn't charge to 100% after draining it. I put it on a wireless fast charger and it only charged to 98%
    I then plugged in a regular fast charger now it fully charges back to 100%

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว

      yes i did. we tried everything. it was an issue with the phone. i finally got a replacement and it finally charges up after draining.

  • @carterisonline
    @carterisonline 6 ปีที่แล้ว

    I have an S8, and it works fine, so it confuses me how they got something wrong on the note. If you want a good phone, I would recommend the OnePlus 5T though. It's $500 for the same package you get with the Note8, plus great facial recognition.

  • @ThePandaPhotographer
    @ThePandaPhotographer 6 ปีที่แล้ว +20

    That's why sprint is the worst service

    • @dankmemes4633
      @dankmemes4633 6 ปีที่แล้ว +2

      Its not about the service, it’s about the device itself

    • @wsz594
      @wsz594 6 ปีที่แล้ว

      well i have verizon and i have the battery issue so...

    • @aliciasharako3255
      @aliciasharako3255 5 ปีที่แล้ว

      SPRINT Is a well known scam..

  • @ViggyTheBear
    @ViggyTheBear 6 ปีที่แล้ว

    I’ve been reading that this only happens on the Snapdragon or US variants of the phone. The international version has the Exynos processor and doesn’t have it.

  • @darro87
    @darro87 5 ปีที่แล้ว

    Use a 3a (or higher I guess) quick charge source to fix this. I think the system is too discharged to jump start the charging process at lower amperes.

  • @TheWickedmaddie
    @TheWickedmaddie 6 ปีที่แล้ว +2

    Sprint is HORRIBLE we switched over to them and less than 3 months later we left. We were always there every Sunday trying to fix the bill because they kept adding hidden charges!!!

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว

      Immortal Metaphysical Entity they were trying to charge me full price for the note 8 . They said i refused to accept the discount. Wth?

  • @stevegaudreault
    @stevegaudreault 6 ปีที่แล้ว

    Good for you. Mine works mint.

  • @BabyBoyJr.
    @BabyBoyJr. 6 ปีที่แล้ว

    Samsung Galaxy Note 8 , "Phone of the Year"

  • @wsz594
    @wsz594 6 ปีที่แล้ว

    Plug it in and put it on a wireless charger at the same time. It worked for me. Like this so people can see!!!!!!!!!!!!!!!!!!

  • @mcwink941
    @mcwink941 6 ปีที่แล้ว

    What you mean sprint dont take responsability. Does your country not have regulations that the shop is responsible for the first years warranty? Here in Europe it's 1 year with the shop and second year with the manufacture or both with manufacture . Do you not have a consumer rights in the states?

  • @learntocode9206
    @learntocode9206 6 ปีที่แล้ว +1

    1. It's not brand new. It's a month old.
    2. It's still WELL within the warranty period.
    3. You're going to get a replacement. Duh.
    4. Send the old one back in any of the countless used Amazon boxes you're about to recycle.
    5. Sounds like you let batteries drain to zero a lot; that's dumb, I don't care what phone it is.
    So basically, you got a defective product, which can happen (and I'm assuming you didn't brick it during a root attempt), and are getting a free replacement. What, exactly, is the problem?

    • @hunterbowman5150
      @hunterbowman5150 6 ปีที่แล้ว

      Leibo R Raibstein the problem is that this isn't just happening to this guy, it's happening to a lot of people.... The problem is worsened by the fact that they sent him a refurbished unit, not a new one. Usually refurbs can be had for a discount.... He essentially paid full price for a refurb, that is a shitty thing for a business to do.

    • @learntocode9206
      @learntocode9206 6 ปีที่แล้ว

      Hunter Bowman He should have requested a repair instead of a replacement.
      And...what's "a lot" of people?

  • @evanvaldez4462
    @evanvaldez4462 6 ปีที่แล้ว

    Mine recently did this also but I have verizen and I don't have warrentie but it has a manufacture warrentie for a year so I'm getting a replacement

  • @jennpepitone
    @jennpepitone 6 ปีที่แล้ว +1

    Mine has done THE SAME THING!

  • @corvette72778
    @corvette72778 6 ปีที่แล้ว +18

    I bet a bunch of Samsung haters comment that theirs doesn't work too. Lol. Love my Note 8!!

    • @jibreelhughes
      @jibreelhughes 6 ปีที่แล้ว

      *theirs

    • @junyaiwase
      @junyaiwase 6 ปีที่แล้ว

      like they didn't do that to the iphone. fuck off

    • @corvette72778
      @corvette72778 6 ปีที่แล้ว +1

      you're definitely a hater

    • @mikelay5360
      @mikelay5360 6 ปีที่แล้ว +2

      corvette72778 haha that is true.....😂mate with an iPhone be like ...my note 8 is dead too

    • @rosenmarkov8801
      @rosenmarkov8801 6 ปีที่แล้ว

      Love my note 8 push pen in your ass :D

  • @crespen01
    @crespen01 6 ปีที่แล้ว +2

    On Verizon the phone has a warranty, doesn't Sprint?

    • @lynnbiggestloser
      @lynnbiggestloser 6 ปีที่แล้ว

      crespen01 it does have a warranty with Sprint as well. His problem is he didn't want to go through the warranty process.

  • @troydent1149
    @troydent1149 5 ปีที่แล้ว

    i had this same issue twice, I never had this issue with my older notes.

  • @Mar7one
    @Mar7one 6 ปีที่แล้ว +1

    My battery drained completely Thursday night but I am just now experiencing this issue today. Luckily I have a wireless charger to get charge and hopefully it can somehow fix this issue once I get a full charge.

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว +2

      Mar7one hopefully your phone charges back up! My phone didnt charge wireless

    • @Mar7one
      @Mar7one 6 ปีที่แล้ว

      Gcincorp Ecommerce and Real Estate that's rough. I hope Samsung gets this issue resolved quickly. My wireless charger got my phone back up but the wall charger is a no go.

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว +1

      im really suprised how much people think i am lying about this problem. and its samsung users that are mad that i brought this up

  • @DancingSwagMachine
    @DancingSwagMachine 6 ปีที่แล้ว

    I also have a Note 8 from sprint but I don't have any problems. Best of luck!

  • @Chriswasfirst
    @Chriswasfirst 6 ปีที่แล้ว +1

    I had the same issue and went with the iPhoneX now and first iPhone and love it.

  • @theniceneighbor
    @theniceneighbor 6 ปีที่แล้ว

    You don't need insurance bro that looks like a manufacturer's defect in it would be covered by the year manufacturer's warranty.
    The add-on insurance from the carriers is an excellent option for people who are prone to miss handling their device are want the added protection beyond the manufacturer's warranty.

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว

      exactly why i didnt purchase insurance ( i was still under the 30 day period to add insurance. sprint did not want to honor anything because of it being a manufacture defect. I think insurance is a scam and ive never had to use insurance because im always careful of my electronics.

  • @bar95900
    @bar95900 6 ปีที่แล้ว

    Had the same problem with s8 plus. Apparently the motherboard fried out but likely I have T-Mobile and they did a warranty exchange.

  • @akjh9723
    @akjh9723 6 ปีที่แล้ว +1

    i ve got the same problem ! but there is no flash!!!

  • @saadsaeed5521
    @saadsaeed5521 6 ปีที่แล้ว

    I faced the same problem and the people at Samsung are saying that they are not reported with the following problem from any of the other country also

  • @Crymzn
    @Crymzn 6 ปีที่แล้ว

    There's all types of interesting stuff going on, that's a lot of devices on that little powersurge protector? Why in the picture is the plastic on the back of the phone still on. That's a dirty desk, do you think dust could have got in it? Don't you have to hold the Bixby button , volume up , and power button for a reset? Is that power cord plugged in all the way because you can see silver?

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว

      David Slaughter phone is new, i keep the plastic on until i get my case. Desk is not dusty, its just old paint peeling on wood. Video was not a tutorial on how to reset a note 8.

  • @mohammadbatah2875
    @mohammadbatah2875 5 ปีที่แล้ว +1

    this happened to my too what i do my phone is new ...i only bought it 3 weeks ago help plz ...
    i don't know what to do !!!!

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  5 ปีที่แล้ว

      you will need to contact your carrier. if they are no help contact samsung. they SHOULD replace it free of charge

  • @Julethebest
    @Julethebest 5 ปีที่แล้ว

    I just had the same problem when you get the lighting bolt press the power & volume up key then it should start to charge. Also I tried to do the power & volume down once it turns on hurry and put your passcode in then turn your phone screen off and then let it charge with the screen off until it gets above 0%

  • @DJLucasSG
    @DJLucasSG 6 ปีที่แล้ว

    im having this problem with my s8 now too, bought it last year july only.

  • @danielwilliams3378
    @danielwilliams3378 6 ปีที่แล้ว +1

    Dear Samsung,
    If you can't make a fully functional safe battery, why don't you learn from us. Even if we are just a small growing up company, we can make everything better, or at least, the same as your products. We would happily welcome your visit to learn from us. Thankyou.
    Yours sincerely,
    ONEPLUS

  • @Digital0.0
    @Digital0.0 6 ปีที่แล้ว

    Happed to me also>:( but luckily I had a Samsung Dex that I think bypassed the firmware issue.

  • @tdbone35
    @tdbone35 6 ปีที่แล้ว +1

    Have you guys tried to do wireless charge? I had it do that but I put it on a wireless charger and it started to charge. Just make sure you have the RIGHT charger

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว +3

      Tracy Barrett ive tried the wireless charging method and so did the sprint store. I believe it was a software issue where the phones brain would not charge the phone

    • @Thankful_n_Grateful
      @Thankful_n_Grateful 6 ปีที่แล้ว

      Tracy Barrett
      Are you saying you had the exact same problem where phone would not accept any charge via cable and you were able to charge it using wireless charger?
      Which wireless bundle do you have, there are several and I have three of the four or five types...

    • @tdbone35
      @tdbone35 6 ปีที่แล้ว +1

      S G I used a Walmart Blackweb wireless charger. It doesnt say its a fast wireless charger but it does. I also used my Samsung power pack that came with my note 7. So since then I charged it and it has been doing fine.

    • @Thankful_n_Grateful
      @Thankful_n_Grateful 6 ปีที่แล้ว

      Tracy Barrett
      That's good your phone is working.
      Thanks for getting back...
      Advance Happy New Year

  • @shawnwhitt7507
    @shawnwhitt7507 6 ปีที่แล้ว

    I have the note 8 and I'm too curious to not see if my phone suffers this defect so I'm going to let my phone drain completely and see what happens. It's on 22 percent right now so it should be much longer

    • @shawnwhitt7507
      @shawnwhitt7507 6 ปีที่แล้ว

      Update my phone is fine it powered all the way down and still came right back on

  • @mudkipman1
    @mudkipman1 6 ปีที่แล้ว

    If you can't switch from. Sprint cause of unlimited data believe it or not but metro pcs has better coverage cheaper unlimited plan. I switched from Sprint to metro pcs

  • @matthewtaylor1227
    @matthewtaylor1227 6 ปีที่แล้ว

    If you pay for the total protection plan they can order you another one. You need to go to a corporate store with technicians. If you don’t buy the TEP plan you need to contact Samsung to use your One year warranty.

  • @macee1491
    @macee1491 6 ปีที่แล้ว

    You must not drain completely any lithium battery because it will fail to recharge. Try to charge the phone using the usb c wire hook it up to the computer USB , trickle charge it for 10-15 minutes power it up . Then charge it wilh the wall charger. Same problem of google nexus tablet 7 .

  • @tichanataylor2839
    @tichanataylor2839 5 ปีที่แล้ว +1

    My phone is doing the same thing instead I restarted the phone and it never came on again

  • @TheRealMjb2k
    @TheRealMjb2k 6 ปีที่แล้ว

    I have the same problem, I found a solution by pure chance, the new macbook chargers use the same cord and usb type as the samsung galaxy 8, what you can do is buy that charger and cord and it works like a champ. I only found this solution because my father owns that macbook and I was having the same problem. I also found that it works with some portable chargers with enough amps.
    Edit: pretty sure the problem is that the phone is expending energy as it tries to fast charge itself and the charger doesn't have enough amps (current) to charge it to even 1%.
    Also I wrote this on my phone, the galaxy s8. 3% left and about to die.

  • @njsfer
    @njsfer 6 ปีที่แล้ว +2

    Damn, such a big description... How much did Samsung rival's pay you to do this?

    • @tydaedae97
      @tydaedae97 5 ปีที่แล้ว

      Nuno Fernandes I wish that was true that it’s a lie my done this twice. This time it will not come on I have a tiny crack in the corner and Samsung said it void my warranty and it’s 652.00 to fix

  • @garyverzion5457
    @garyverzion5457 6 ปีที่แล้ว +1

    Try charging it with your laptop's usb port leave it for 1 hour should come back to life!

  • @nathanroth1671
    @nathanroth1671 6 ปีที่แล้ว +3

    I had this exact same issue, except my Note 8 was on the wireless charge but I woke up and it was dead. My phone was only two mouth old, and to make matters worse Samsung replaced it with a refurbished Note 8. Total BS!

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว

      Nathan Roth this is exactly what happen with mines! I should have just paid a fraction by getting a refurbished model

    • @Thankful_n_Grateful
      @Thankful_n_Grateful 6 ปีที่แล้ว

      Gcincorp Ecommerce and Real Estate
      What do you mean pay a fraction? Pay for what? Should be completely free...
      And I would expect them and even specify they replace battery and return phone so I don't lose my extensive setup & complex configuration...
      I don't want a replacement I would want my exact same phone I sent in with battery changed...
      Not new phone...
      Note refurbished...
      Maybe problem isn't with battery only...
      Maybe there are issues with battery and other issues with phone that are causing issues and that's why in some cases batteries can be replaced I'm phones sent I'm because issue is with battery and in other cases phone has to be replaced because issue is with hardware in phone...
      Whatever, the issue, Samsung should come clean and be completely transparent...
      I'm surprised media ( News ) has not gotten hold if this and warning public...

    • @learntocode9206
      @learntocode9206 6 ปีที่แล้ว

      S G The issue goes back to even Nexus devices, namely the Nexus 7. It's likely a Google code bug, and Samsung is looking into it.
      I'm with you though: I'd just get the battery replaced. You send it to Austin at Samsung's expense, and get your phone back a week later, good as new.

    • @Thankful_n_Grateful
      @Thankful_n_Grateful 6 ปีที่แล้ว

      Leibo R Raibstein
      How do you know Samsung will replace battery only and not return refurbished phone?
      Also, if this is a known issue that has existed before and the issue appears to occur when battery is full discharged to 0%, then why has no one been able to reproduce & recreate the issue including Google, Samsung, etc...
      Thanks for response and info. I'll do lil searching on my own to learn more about Nexus 7 issue
      TH-cam vid below titled:
      2012 Nexus 7 Will not Turn on or Charge - Easy fix to bring it back to life
      Here are the steps summed up that I covered in the video.
      1)Plug into computer or USB outlet, if you have the original charger it came with, that is best. Let it charge for several hours, do not touch it! If the screen is flashing, that is okay.
      2)Try to turn it on. Try different methods. Try holding the power button down with it plugged in, try without it plugged in, try holding it down as your plugging it in. You get the idea, just try every possible way. If you are lucky like me, you will finally see a charging icon, this means the device is finally pulling in power!
      3)After you see the charging icon, let it be for a little bit, then try to turn it on. It should boot up just fine. Now, when you are not using the device, put it in airplane mode, so that battery doesn't die too fast, or just always leave it on the charger, this is a known issue with the 2012 nexus, and it is a pain! But this is the bet fix for this problem.

    • @learntocode9206
      @learntocode9206 6 ปีที่แล้ว

      S G you send it in for repair instead of requesting a replacement.
      This is one of those bugs that manifest themselves only under the perfect storm of circumstances, and it doesn't affect nearly enough people to make it worth the trouble to fix. Hopefully Samsung will take it more seriously than Google did.

  • @omarshahid
    @omarshahid 6 ปีที่แล้ว +40

    I have 4 Note 8s in my home. All of them are fine.

    • @mohammadzohorul8887
      @mohammadzohorul8887 6 ปีที่แล้ว

      Omar Shahid Mughal did you ever dain the battery?

    • @omarshahid
      @omarshahid 6 ปีที่แล้ว +3

      mohammad zohorul Yes but I try not to.

    • @malekbasha3291
      @malekbasha3291 6 ปีที่แล้ว

      No need to flex m8

    • @b1g_permm524
      @b1g_permm524 6 ปีที่แล้ว

      Omar Shahid Mughal same mines fine too, neer drained the battery so so idk

    • @datwibgai7233
      @datwibgai7233 6 ปีที่แล้ว +1

      Why the fuck you have 4 note 8?

  • @SavageXB
    @SavageXB 6 ปีที่แล้ว +1

    Thats why they have insurance buddy. Mine was fixed same day in less than a hour at a sprint store.

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว

      bryan b according to sprint they couldn't fix it and i still had to send it in for repair. Even if i got insurance they were still going to charge me $75 to get a replacement phone that was a few weeks old.

    • @SavageXB
      @SavageXB 6 ปีที่แล้ว

      Gcincorp Ecommerce and Real Estate . Check it out www.sprint.com/en/support/solutions/device/device-repair-options.html#tab-cost

  • @princealshilat
    @princealshilat 6 ปีที่แล้ว

    This problem is in the Snabdragon processor and not in the Samsung Exynos processor

    • @dunmire7671
      @dunmire7671 6 ปีที่แล้ว

      essam Fare what are you talking about? Can you explain this some more?

    • @princealshilat
      @princealshilat 6 ปีที่แล้ว

      This problem is common among Notte 8 users in Verizon and Sprint, and may be the cause of Qualcomm's processors, eight-core Snapdragon 835 processor, because it is supported on those devices there. As for the Exynos 8895 processor, eight-core Samsung does not have this problem

  • @Brosen69
    @Brosen69 6 ปีที่แล้ว

    Same problem here ! What is going on ???????

  • @danielchilmerican535
    @danielchilmerican535 6 ปีที่แล้ว +1

    I have questions about this trending
    1. why do you have 77 subs and still have a video on trend
    2. why is it trending a month after
    3. you need another phone

    • @learntocode9206
      @learntocode9206 6 ปีที่แล้ว

      Daniel Lovelady Somebody's trying to divert attention from something else and latched on to this. Blogs are driving traffic here, but it's not like it's a huge issue.

  • @maxs3313
    @maxs3313 6 ปีที่แล้ว +1

    Same problem

  • @MrDucha99
    @MrDucha99 6 ปีที่แล้ว

    I had the same problem, I decided to replace it with 5V 2A, after 1% I already used fast charging.

    • @rahineshrex
      @rahineshrex ปีที่แล้ว

      Did you replace the battery???

  • @danotorious12
    @danotorious12 6 ปีที่แล้ว +1

    My phone went to zero and it charged up just fine....Has anyone thought to jump start it with wireless charging...the software up date caused this...buy a wireless charger and step into 2018 cheap skates

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว +1

      Big Maine lol both me and the sprint store tried wireless charging...

  • @note8isboss530
    @note8isboss530 6 ปีที่แล้ว

    I just can't understand it. Never had a issue with my Note8 or charger and I've depleted the battery to zero three times. Generally nobody should let their battery drain to zero 2% is where you recharge.

  • @xenos17
    @xenos17 6 ปีที่แล้ว

    Is your Note 8 snapdragon or exynos?

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว

      the new note 8 I got that actually works is a snapdragon.

  • @carlosotero772
    @carlosotero772 6 ปีที่แล้ว +1

    happened to me im done with samsung tooooo much money for not good service

  • @bravestbullfighter
    @bravestbullfighter 6 ปีที่แล้ว +13

    This is actually normal behavior with almost all batteries. The protection circuitry sees zero voltage and thinks the battery is faulty so it won't charge it. Ran into this years ago on Eneloop and laptop rechargeable batteries. Just don't completely drain the battery so that means when it auto shutdown to not repeatedly force it to power on unplugged which will completely drain it.

    • @Thankful_n_Grateful
      @Thankful_n_Grateful 6 ปีที่แล้ว

      Bravest Bullfighter
      If what you're saying is applicable and true concerning all Note 8 batteries then then it should be 100% reproducible.
      I'm not going to try it just in case it works and I have to get a replacement phone.
      But Samsung and those brave enough should test what you've mentioned to see if it does cause Note 8s to not charge again.
      Thanks for sharing...
      Fortunately I do not let my phone go to zero, but if for some unfortunate reason it does, I'll make sure I charge it up first before trying to turn it on...
      Hopefully Samsung will be transparent and try what you've suggested on the various S8s, S8+s & Note 8s and report their findings to either confirm or repudiate zero battery protection circuit issues with previous phones mentioned.

    • @michaelwilson8267
      @michaelwilson8267 6 ปีที่แล้ว

      Idiotic

    • @rRobertSmith
      @rRobertSmith 6 ปีที่แล้ว

      People are way too stupid to not drain their phones all the way down, and they don't want to hear the bad news that their phones are not foolproof. Buy extra (charged up) batteries you idiots.

    • @learntocode9206
      @learntocode9206 6 ปีที่แล้ว +1

      rRobert Smith Draining your battery to zero is actually stupid.
      Not saying there's no bug affecting some devices, but you should never drain the battery, among other things, for good battery health.

    • @m4xwellmurd3r
      @m4xwellmurd3r 6 ปีที่แล้ว +1

      litium batteries "die" when they go below 2.5v iirc. The protection circuit is supposed to kill the phone BEFORE it hits the voltage floor where it becomes damaging to the battery. What seems to be happening is the protection circuit isn't doing its job and letting the voltage sag FAR below what should be a safe "dead" voltage and allowing the battery to continue discharging till they are toast.
      That's really stupid. I haven't had a phone actually proper drain a battery to the point of not being recoverable. I literally mean never.

  • @albbberto3629
    @albbberto3629 6 ปีที่แล้ว

    GUYS I think i found the solution to fix the note 8 all you have to do is hold the down volume key an the power on key at the same time plug in your charger on the note 8 thats it
    like my comment if this works for you guys too

  • @Cringey_Swine
    @Cringey_Swine 5 ปีที่แล้ว

    This phone is starting to seriously irritate me I had my Note 8 since Christmas 2017 and now it's doing that crap to when I'm using it, It doesn't even charge at all or goes up only like 1% every almost 10 minutes it's so annoying!! I never let it drain to 0% neither I always let it stay charged and now it just takes forever.

  • @hunterbowman5150
    @hunterbowman5150 6 ปีที่แล้ว

    This is why I'm grateful I moved away from Samsung. I had the s5, s6, and s7edge... Each phone I hated more then the last. They get worse every year. Went to the Pixel XL, didn't realize how much I've been missing out. Heck, I would easily do a 3.5mm less Pixel 2 over any Samsung ever again.

  • @boomcazoom
    @boomcazoom 6 ปีที่แล้ว

    Havent had that problem with my phone but then again i havent let it go all the way dead yet. Its 19% now so letting it go completely dead to see if it charge back up.

  • @wijechandrasekara2379
    @wijechandrasekara2379 6 ปีที่แล้ว +1

    I advise for all don't buy Samsung higher expensive phones. they are disposable withing one year. I have lose my money for 3 note 5 phones, 1st one USB fault, 2nd one battery discharging withing two hours and heating, 3rd one Screen Showing Purple Hues and spread over screen.

  • @olexijl78
    @olexijl78 6 ปีที่แล้ว

    What about wireless charging? The charger (via USB-C) doesn't work. What about wireless?

  • @robertwong2412
    @robertwong2412 6 ปีที่แล้ว

    Lithium batteries should never be allowed to drain below 3.0v. The charger will not charge it due to safety issues.

  • @imdone4153
    @imdone4153 6 ปีที่แล้ว

    In 2:33 you can see the line in the phone

  • @jessecovington1524
    @jessecovington1524 6 ปีที่แล้ว

    Hey guys got a guaranteed fix if your phone wont charge or come on. go to a store for your service provider. have the use both a wireless and cord charger at the same time on the phone. give it 30 min and you will be at 16% or more and back on. literally even worked for my friend as well. figured i would share the info spread the word

  • @DaveBoxBG
    @DaveBoxBG 6 ปีที่แล้ว

    have you ever heard of warranty?

  • @lorraineescareno3633
    @lorraineescareno3633 6 ปีที่แล้ว

    Always get insurance. They don't replace it if no insurance or after 14 day's. That's with any cell phone company.

  • @jamesphillipshort
    @jamesphillipshort 6 ปีที่แล้ว +2

    Try wireless charging.

    • @moonis-ahmed
      @moonis-ahmed 6 ปีที่แล้ว

      it indicates charging on the wireless charger but doesn't actually charges

  • @abhiofficial6561
    @abhiofficial6561 6 ปีที่แล้ว +1

    this doesnt seem very related to ecommerce nor real estate

    • @GCHUSTLEHAWAII
      @GCHUSTLEHAWAII  6 ปีที่แล้ว

      Sorry am i not allowed to post what i want?

  • @Xjth
    @Xjth 6 ปีที่แล้ว

    Mine works just fine.(So far)

  • @MrDucha99
    @MrDucha99 6 ปีที่แล้ว

    Not used fast charge, use regular charging 5v 2A.

  • @Tigerfan31200
    @Tigerfan31200 6 ปีที่แล้ว +1

    Well maybe if you don't drain your battery all the way to 0% maybe you wouldn't have this problem..🤔🙄

    • @tydaedae97
      @tydaedae97 5 ปีที่แล้ว

      Tigerfan31200 things happened smh 🤦‍♀️. These phone cost 1000 bucks it should be able to be dead a week if I need it to and turn back on when I need it to