I thought my own expanded batteries were because I disassembled and manhandled them 'inappropriately'... but it turns out its a much larger issue. Hope we get some answers!
As a former Samsung Repair technician for about a decade, I know that from the S4 Series to the S20 Series, Samsung used Lithium Polymer batteries. These are labeled as just "Li-Ion" However they also use a nickel and magnesium substrate between the Lithium layers. This is uncommon with most other companies, but Samsung uses this substrate as a "Shield" of sorts to discharge the battery in case of a puncture. However what Samsung will not tell you is that this was a mistake since Magnesium has a Half-Life of around 1,000 hours and produces carbon Dioxide as a by product of decomposition. This causes the batteries to swell and eventually rupture. The S21 series and beyond no longer have a metallic substrate, with a discharge circuit built into the motherboard of the phone. This is a well known issue within Samsung and its subsidiaries, but has not been released to the public as far as I know.
Yep can double confirm this with my collection too. Recent phones to have blown up batteries are my Galaxy Note 10+ and shockingly my Fold 2 this summer. No other phones in my collection have done this from Pixels to iPhones to Xiaomi's etc. Weirdly enough, It happened to my Samsung phones that came after the Note 7. My Galaxy S1 till S6 Edge are completely fine stored in the same place & in exact same conditions. There is something they have done to their batteries after the Note 7 fiasco that needs to be investigated. With that being said, It only happens to the "stored Samsung phones". No active Samsung phone in use has done this so far.
Bro honestly, this issue seems mind-blowing. And I can literally relate this with myself as well, given that my dad's Galaxy Note 5 that had been sleeping in a shelf for like 5 years, has a swollen battery too.
@@Roadrunnerz45considering the batteries are swelling they die in a pretty tame and safe way. Probably a consequence of the chemistry those batteries use paired with long cycles of not giving them a power cycle.
And all these talk about recycled components and packaging, environmental sustainability, low carbon emissions by year 20xx, and extensive product testing AND BATTERY SAFETY are pointless if these gadget companies can't make one model with a removable battery from each budget, midrange, and flagship category like in the past. Nokia and Samsung actually make products with replacable batteries. However, these are budget 1GB or 2GB RAM smartphones with almost no hope in specs and performance improvements (Nokia). In other cases these smartphones and tablets perform acceptably but are expensive and sold in limited quantities and only in specific regions (Samsung). Still a good job to Nokia and Samsung (and maybe a few others) for making some prouducts with replacable batteries. I'll may have to wait for an affordable Nokia smartphone with 3GB or 4GB RAM and 3000mAh to 4500mAh battery I can replace myself.
Imagine if they would do a back cover that is magnetic just like a magsafe accessory. Just have a strong magnet that holds the back glass in place just like the wireless magsafe charger manages to even lift an iPhone off the table
Samsung is notorious for making their batteries very difficult to remove. Other manufacturers add pull tabs to the back of the battery to facilitate removal. Samsung does not. Just adds ton of glue.
I think one of the most alarming things about this is how Samsung communicated with you. It’s interesting how phone companies essentially rely on the advertising given to them by tech influencers but don’t see how it would be a problem to not be transparent with those same people
its a well known issue, but for some reason (mostly MONEY) tech youtuber avoided this problem. samsung pays A LOT OF MONEY to influencers. now we know who is getting paid who is not.
That's the thing that blew me away in all of this Samsung got real gangster with one of their biggest influencers and one of the most credible influencers on TH-cam, this will cause them huge problems down the road and it comes off as them trying to avoid a recall for a problem they have full knowledge of.
As we should! This is a life or death error. People could shove their old Samsung phone in a draw, destroy their current one, need to use their old one, not realise it's swollen plug it in and KABOOM. *SERIOUS* Saftey hazard.
The Note 7 fires were a h0ax, that's a 100% fact. I made a video on it. My S2 battery expanded many years ago, the other two batteries were fine. Samsung have known about expanding batteries for years, yet did nothing. The batteries just expand, that's all. These reviewers don't go against these companies, so I suggest that Samsung are actually behind this video, which many won't understand. They are now having to accept and make this public.
@@StopMediaFakery If it was a hoax, Samsung would of sued the people making the claims and still would of pushed out the Note 7 with bad PR. This is how companies work my friend.
Exactly, he has a voice and they still don't care about emailing him back. Personally I would have not sent back the phones and instead tried to investigate the problem myself. I believe mrwhosetheboss was intimidated into sending them in.
Respect for Arun for using his fame to spread useful information, even when it's criticism of the companies he reviews. Gotta have balls for that, props to you
3+ years on a phone that isn't being used that's the phones that are having the issues the phone is 3+ years old they haven't used them in years my friends have S10 plus and used them since launch and had no issues it seems you can't store Samsung phones long term or the breakdowns occur
I work at a retail company where we also do smartphone repairs. A *huge* majority of battery replacements were with Samsung phones due to them expanding. One got so large my entire department was almost too afraid to safely take it off a customer’s hands.
I'm pretty sure they're pushing the phones capabilities and the heat generated is getting absorbed by the battery. Any time I put my S21 Ultra to charge with a super fast charging charger, the back of the phone is at least 120F (maybe hotter don't have a thermal cam sadly), not to mention any time I use it for long periods of time watching videos or playing games, it gets insanely hot. I think Samsung (and many other companies, but at least with a company like Asus, they put all their money towards cooling over a nice camera to make sure this issue is prevalent) has been focused TOO hard on trying to make the fastest/most feature packed phone and doesn't focus on cooling at all (similar to my shitty Dell laptop where the battery was also expanded because it had no cooling and had a processor that hit 90C on a regular) which they need to fix before it hurts someone.
Really? I also work at a phone repair place and our battery swaps are closer to 45/45/10 Apple/Samsung/everything else. This is in the U.S. though where Apple has a majority share in the market, where are you located?
Thank you so much for risking your entire career and not signing Samsung contracts to limit what you can and cannot share about technology. And thank you for showing us the reality of things going on. We would have never known from any other mainstream tech reviewer. 👏
Hello Arun, from my aviation background I have been dealing with Lithium batteries since 1999 way before they became mainstream in electronics. Indeed Zack has a point about the electrolyte. But going back to the physics: any LiPo battery left long enough without use will eventually swell. I have seen this with huge Lipo units of 100AH installed on Airbus A340 or B737 that have been on hangar storage for 2+ years. To avoid this situation, the voltage of a Lipo cell must ALWAYS be kept at 3.8V for storage. Otherwise depending on the electrolyte layer, leaks will gradually occur and the battery will swell. In high density batteries like those in our cells phones, the problem is way more exacerbated than a 18650 standalone battery that has a more conservative density factor. For industrial LiPo batteries that have a T connector terminal, there are specialized chargers that can keep the voltage at 3.8V for extended storage. Yes, Lipo are not meant to be parked but to be regularly used between 4.2V per cell for a full charge and 3.7 when nearly empty. 3.5-3.6V means overdrain and can irreversibly damage the battery.
The biggest problem in my eyes was how Samsung communicated to you on the issue. It looked to me as if they were planning to take legal action if you didn't give them your phones.
@@hazard.33 Sure. But somehow Samsung has always left me with a bad taste in my mouth. It's just my personal experience and after that you gonna look elsewhere. Lately it seems that the options are getting narrower and narrower for the users when we talk about competing brands on the market.
The weird thing is that I haven't heard of this problem with phones that are actually used, because I've seen and used 5+ years old Samsung so I think the problem is having them unused for a long period of time
yea, my thought exactly. due to all lithium battery can self-discharge over time, my guess is that the battery got over discharged so the voltage may be too low, causing the negative copper foils to dissolve in the electrolyte. the dissolved copper can precipitate back into solid copper dendrites on the surface of the negative electrode when it saturates the electrolyte or especially during the charging process. these dendrites can pierce the separator, causing short circuit between negative and positive electrode. this led to a runaway reaction inside the cell, causing the build-up of heat and gas, thus the bloated battery.
A battery lasts for 3-5 years usually. Once most people notice it can’t keep up for a full day they go and replace the battery, or just sell the phone and buy the next model, so it’s not that strange if you think about it. In most cases the battery will not reach this point before been replaced or sold along with the phone.
As an ex-employee and a current owner for a repair shop, most phones brought to us with a swollen battery are Samsungs, especially the J- series. Xaiomi in second with old phones like the mi S2 and the Note 5 (usually they were in terrible conditions), other models from different companies are usually due to extreme usage or individual cases
Ok i gotta ask you something. I had a galaxy j5 prime and it still works good after 5 years . the only thing I can see damaged is the volume button. when should I worry about my battery
Yup True. Friends have been saying after the release of the Note 7, there shouldn't be anymore Samsung phones blowing up.... Guess now I can prove them wrong with your videos. Thanks so much for uploading. I almost wanted to swop my iPhone 12 Pro Max with the Samsung S22 Ultra. Now I change my mind. I would always support and subscribe! Love from Singapore
I worked for 2 years at the largest electronics retail chain as a salesperson. And I must say that I encountered this problem almost on a daily basis. And yes, it was always just Samsung. A friend had an S10+ with a ceramic back, and his battery also swelled after about 2 years. She destroyed his under-display fingerprint reader. It's a really big problem.
@@Harsh-wr7ovEnglish is most likely not his first language. In many languages (like German, Spanish, French...) some objects have a gender related pronoun.
This was very level-headed and fact driven. I wonder if you can partner with a university nearby to do some chemical analysis of similar batteries from two different manufacturers around the same timeframe to see if there's any obvious differences that may contribute to the dielectric breakdown. All around though, great way to frame this up and keep us all posted on where it goes.
I have had this happen with an iPhone too. I just noticed it last year on an old iPhone 6s. It was pretty old though, so that probably played a part into why the battery expanding
IPhone seems not have this issue often compare to Samsung I still have an IPhone XS Max and never had an battery issue heck I change my mines last year just because it was getting old but no bloating.
I personally repair and collect phones and I've also noticed this issue. It has exclusively happened to Samsungs for me, and I find that the phone usually just dies and stops turning on (no power) despite being charged before the battery then expands over a successive period of time. I also find that a battery replacement is generally enough to fix the issue, so I would definitely refrain from throwing the phone away or recycling it, as it can still be fixed.
Having work for Samsung tech support for around two and a half years. And been an official Samsung repair technician for around 2 years. It is common for them to happen especially on older Samsung phones pre note 7 most of your newer Samsung phones. Their battery standard got changed. It's not that they can't swell up anymore, but they're less likely to have thermal runaway when they're newer and they can actually be abused a little bit more. All those phones need our battery replacements. The phones work perfectly fine. Most of the newer phones post Note 7 won't even charge when the battery swollen like that. A lot of times the phone just won't even turn on or it will give you a charging error
Oh shit my mums old Samsung wouldn’t turn on either I’m just abt to go upstairs to check it. Oh guess what... the battery has expanded as well. What the hell should I do??!!?!??
I worked for Samsung as a software dev. Yes, they are taking it seriously but not because they care for you but because they already had a lot of history with phones blowing up and are now extremely sensitive about it for PR reasons. Also once you sent them anything that might be embarrassing for them there is no way you are getting it back. I am surprised they did not attempt to get you under NDA. And yes, one of two Samsung phones I ever owned also got hot and I had to throw it outside my house. It did not blow up but there was no question it ran down the curtain and joined the choir invisible. Also no other phones used by me or my close family did the same.
Wouldn't you have to agree to the NDA to make it effective, I can't imagine anyone willing to sign it without some guarantee of compensation. If Samsung even tried to sneak that clause in consumer contracts they would be facing a very large lawsuit globally.
@@OfficialGundem I love Samsung phones, but their customer service is the worst. They won't give you shiz. Best they would probably give is a measly voucher/coupon towards a new Samsung phone.
@@dimitar4y The worst part is that they still have not even replaced his phones!! I planned to buy a Samsung phone, but I'll choose Asus instead. EDIT: I've same battery swelling for my Samsung Galaxy S3 many years back so I've forgotten, now I know that it is bad quality! Never Samsung again, this video really reminded me!
@@HueghMungus corporations have one job: Turn human meat into profits. Yes, human meat. If they could earn money off killing people, they would. Minimum cost, maximum profit they can get away with. NO FAIR MARKET.
@@chigggalifts Even though I am a Samsung phone owner for many years, and an Apple hater, they totally should. As long as they are sure their phones won't do the same.
I currently use an S10, but my previous phone was an S8. I checked it immediately and have the same issue with the S8 slightly starting to bloat. My older HTC smartphones don't have this issue, despite being older phones. Thanks for bringing this to people's attention, especially for such a dangerous issue.
my s10 plus is starting to open up, i recently got it repaired so I thought it could have been a repair issues but then I checked my s20 FE and it to was experiencing a little bit of expansion
same with me i have two old htc phones and i store them for longer periods inside a cabinet and i have no issue at all with the battery. something is wrong with samsung batteries. 4 years ago i have a china made samsung phone but didnt encounter any bloating issues esp with batteries.
Older phones kept for years and batteries swelling, I can be kind of okay with it. But this issue in less than 2 year old phones, and that too even with their ultra premium ones! That's nuts. Great job Arun, in bringing this forward.
@@gusp6612 My wife's iphone 6s plus is still going fine too. Also, this post S7 mess is interesting. My S3 was with me for over 4 years, and never had anything like this. However these issues are mostly with unused phones and not with regularly used ones.
I wonder if this is why Samsung has been so aggressively marketing their buyback of old devices when purchasing a new one. Seriously, it is an interesting way to recall phones without recalling officially. And probably costs less than lawsuits.
I was wondering why Samsung would offer $800 trade in for a 3 year old phone that I bought for $850. This is actually a very good point. This is probably why.
I used to work in a Sprint store and we would perform in house repairs on devices. Seeing a swollen battery on Samsung devices was extremely common - particularly on the Galaxy S7. As a repair technician in Florida it was easy to assume this was due to the user leaving it in a hot place for too long, so I am floored to see just how widespread this issue is. Extremely well done and eye opening video.
Samsung budget phones are probably selling 10 times more than iphones so thats probably why it is common to see the Samsung phones having a swollen battery more commonly
I can confirm this. Just got a brand new Note 9 for collecting purposes, sealed, unopened. Saled by amazon. Opened it and noticed that the back glass is seperating from the phone.
The fact that Arun can speak about phones for 10 minutes straight without making things boring is pretty amazing. His reviewing and commentary skills are just incredible.
@Bzake prob didn't have anything to say but wanted to say something early, thus this weird comment about someone being able to talk/review tech on a tech/review channel.
You should make a followup issue regarding "lines" appearing on samsungs and its actually a more widespread issue than the one in the video, consider making a video because ive heard its already been happening the S24U models, and occurs after updating the phone
Takes big balls to make a video like this. Props to you and the people that are voicing their concerns. Without people like you, who knows how the future will look like with all of these problems not resolved.
@@kaioh6 how is he risking his career? If anything he’s just doing his job. Samsung can’t kill his career because he told the world his Samsungs blew up
As a long term Samsung user I can only agree and have had the same issue regarding the batteries. This is however not the only concerning part of this story. I can really relate with the extremely poor customer service. Not only do they make false claims about their repair times, but they never seem to respond. I'm still waiting on my Galaxy Book 360 5G I ordered last year on black friday off their official website and don't get any response from their customer service after way too many tries to contact them. They just don't seem to care about the customers.
@@fjuvo There's a little bit more to that story. I got the Galaxy Book 360 5G shortly after ordering it. However, it had a defect and didn't work. Therefore, I sent it back immediately without any issues. However, the notebook wasn't available anymore so they couldn't sent me a replacement at that point and I had to wait which I was fine with. Just a few weeks later it was available again (still is) and they just don't seem to want to send it to me.
@@niko3359 Just file a lawsuit, this is serious. Potential of fraud and stuffs. Seriously you shoudln't let them get away. Go find a service center from Samsung and resolve first. And if still the same, time to secure the bag. Get a good lawyer.
I've had a ton of shitty experience with their customer service, I ended my relationship with Samsung a year ago, after almost 13 years of being a customer
Can confirm. I have most Samsung phones all the way back to the Galaxy S3. But only one of them, an S6 with a cracked back, has any swelling. That said, the S6 was pretty well damaged so it could be a result of that. 12+ years ago, I learned in college for electrical engineering that storing batteries like this at 0% charge for an extended period of time is a no-no specifically because of the swelling issue. If my phones are going to be put in storage, I first charge them to at least 80% because of this. I'm also wondering if Samsung's batteries drain to 0% faster while off, accelerating the issue. I'd be curious to see how much percentage you have left on the other brand phones compared to Samsung phones that have been in storage for a similar amount of time. If Samsung's phones are bone dry, but a few iPhones will at least show that you have low battery, this could point to a battery drain issue. Draining batteries completely to 0 can kill any battery. I had one of my Airpod Pros die when I was doing a battery life test because I ran it completely to 0% 3 times in a row. The same thing happened with my original Galaxy Buds. After that, I had to stop doing that specific test haha. That said, I really don't think this is a concern for anyone who doesn't store their phones for years at a time without use because actively charging and discharging the battery and not letting it go completely to 0% will likely keep this from ever happening. That's why only tech TH-camrs are seeing this issue and you never hear about it with people who are actively using old phones. Samsung should still address it because other manufacturers have found a way to avoid this, but I wouldn't be concerned about your phone blowing up in your pocket.
These are perfect words on behalf od samsung. I never use samsung but i love the brand. They need to address this like the way you did. Only caveat, you're not from samsung.
I only had this happen on my 7" inch Galaxy Tab A6 from 2016 while using it actively, like 14+ hours a day. So it happened to a device I charged and used all the time. It started gradually and slowly, but by the end it was swollen so bad and I still used it like that for 2+ years lol with the screen coming off and all, but it still worked fine, so I used it every day and charged it every day. I always thought it was bc it was a cheap $120 tablet. I did throw it in the trash last year, cause I had it in the closet and heard that it could start a fire...
This is not a joke and something I have been conscious of for years. Some people keep their phones then put them in drawers etc and forget about them when they are 'old'. With the potential for the phones to be exploding equals a ticking time bomb. Thumbs up for raising this issue, certainly needs to be more awareness about the risks. I suggest you get the ball rolling. 👍 Worthy of a campaign I'd say. 👌
I'm from Brazil, Samsung seems to have problems with batteries. Don't remember the Samsung Galaxy Note 7? Here in Brazil this device was very poorly regarded because of that.
I've even tried to tell this to others, since my S5 had 2 batteries swell and an a4 too and my dad's S20+ is swelling too I think, but they ignored me...
The best part of this video is knowing we won't have to wait over 50 days, only to get no further update on the matter. Looking forward to the follow up on this, as a heavy Samsung consumer.
@@Zamaric a multi-billion-dollar international corporate superpower doesn't care about anything that isn't a threat to them, their profit, or their reputation.
@@pugorilla8848 consistently bloating batteries that pose a health and safety risk seem like a threat to their reputation, and thus profits, that a multibillion dollar international corporate superpower should care about. if they don’t care, that’s their problem
I'm a repair technician and I can agree with this. For me, it has definitely been mostly Samsung devices that have had their battery swollen, but I have definitely had iPhone do it as well. We see more Samsung devices with swollen batteries than iPhone, and that's even with us only doing around 20% of our repairs on Samsung devices, and around 60% on iPhone. Just like you said, it's mostly on the older devices, mostly around the S6-S8 range.
This is a legitimately terrifying phenomena. While Samsung is way too large and diverse to be taken down by this, I wouldn't be surprised if people boycott the mobile branch and they're forced to shut down due to these very obvious safety issues
Thats just what I expect out of the youtube community, especially when it comes to something like this that could cause someone to lose the best side of their face.
@@guid0597 samsung makes their own batteries which are way different than other phones. Every wonder why Samsung battery lasts longer than iphone? Also a few years ago iphone batteries were getting bloated too but this apple fanboy didn't make a video about it.
@@awildyoutuberappeared9325 Since 2 years the screen on time on iPhones is much better than on Samsung phones. Or do you mean the longevity of the battery?
@@awildyoutuberappeared9325 the iphone 13 pro max has a better battery than the s22 ultra tho. Plus ur literally comparing a problem that apple had YEARS AGO when technology wasnt as advanced to a problem samsung has IN LITERALLY 2022 LIKE
I think the fact that the phones sat there mostly unused might actually be part of the issue. The batteries in the phones are designed with being charge and discharged constantly, so maybe the chemistry of the batteries really dislikes being stored completely unused without any cycles to keep it operating.
@@garyoa1as in you had it on a charger while using? That still goes through the battery afaik. Just that you can put more charge in than the phone needs.
I had an s9, which i had to raplce the battery becuase it got swallen. I didn't even know the battery was swallen untill I opened the case to clean inside it. I used it everyday as it was my only phone. Also it happend around may last year.
Thanks for this video as an avid Samsung user this raises serious red flags. The fact that there's been delayed feedback from Samsung speaks to an even more complicated and murky situation. They need to fix this and fix it asap. Unfortunately lawsuits are gonna be flying around and rightly so.
THANK YOUUU. We've been having these problems with Samsung smartphones in the phone store I'm working as an intern in and I'm glad we weren't the problem. Thanks again for the fearless informative content
@@Mrwhosetheboss broi think its because of charge depletion as if phone vagaries are kept below a certain percentage it will bulge up its common everywhere maybe Samsung phones vagaries naturally deplete in the baground thats y
Lithium batteries are usually not particularly happy about being in a state of high voltage. This is especially true for high voltage lithium batteries that charge up to 4.4 volts. If you kept them on a charger for extended periods of time, or if you shut them off at 100% and left them in that state for long periods of time, battery swelling over time is expected. This is well-known in DIY drone or RC hobbyist communities. Edit : As to why this is happening only for Samsung, I have checked up to Galaxy S10 and all of them use high voltage lithium batteries that charge from 3.85 to 4.4 volts. This is done to increase the capacity of the package per unit of volume. The changes that need to be made to accommodate a higher charge compared to regular Lithium ion batteries(3.7-4.2v) make the package more reactive and prone to swelling. Most batteries lose enough capacity in about 4 years that they become useless. They basically did not plan for more than that. While regular batteries just develop high resistance over time, the high voltage batteries swell from gas build-up.
So far I've kept my mobile phones as long as possible. The first one was a Nokia 3310, the second one a Samsung Galaxy S5. Both of them had this problem with a swollen battery after several years of use; they could be replaced easily. So I thought this is normal for batteries after a long time of dis-/charging circles! It was too expensive to purchase another battery for the ancient Nokia, so I got the Samsung. I noticed the swelling after about 8 years, and the replacement battery was really affordable. Unfortunately my S5 died some months later, despite the "new" battery... Have a Samsung A54 now. As it's impossible now with these smartphones to check - let alone replace - the batteries yourself, due to the fixed cover, I can only hope it won't explode like that... It's a shame the companies chose to force their customers to go to a shop and pay extra to make a replacement nowadays!
I work in the tablet/phone repair business and I can say that this is one of the most popular repairs that I have done. This also happens with iPads from 2019 and back. Customers usually come in with a shattered back or extreme internal screen damage from it rubbing against the digitizer.
Because u mentioned it happened to ipads as well (apple product), this comment won't get a lot of traction. U would have gotten more likes if u had solely bashed Samsung
I currently work for Verizon, and had a 5 year stint with T-Mobile. As off the last 2 years, Samsung devices have been coming in more and more consistently with device battery bloating issues. As of last week, I have seen 2 customers with s10 and s10e that have come with a bloated battery. From my experience in the field, I can confidently say it’s 9/10 of the devices we see with that issue are Samsung branded.
Could it simple be due to market share? I use a xiaomi but it doesn't really make much sense that so many people still buy Samsung if it's so problematic.
@@jasonchan5504 I gotta Samsung device since 2013 I guess when I was 13y. Now I have the s22 plus and S10. But I still have the s7 edge and others. I never had a problem like that and all of my friends that has the Samsung devices and doesn't has this problems too. My mother's phone has almost 6y and still working very well . But I had the iphone with battery issues and my ipad with problem on the screen ( I already change the screen but the problem is still there)
Samsung makes its own batteries. They have a division called Samsung SDI. The batteries have most likely been made by this division is my best guess. Samsung SDI also made the batteries of those Note 7s that caught fire in 2016. I'm not saying other battery companies manufacture perfect products but the historical connection can be seen easily. There was talk in 2016 that Chinas ATL will supply batteries for the Note series (or other Samsung phones) due to the Note 7 fire issue but I don't know what happened afterwards. Maybe it wasn't an exclusive agreement.
You just saved me. This happened to my previous phone which is a Xiaomi and I had not noticed that it was actually the battery expanding! I was still using it to watch videos before going to sleep and i just saw how much the battery was expanded 😵
Another one that might be related to this issue is the green line issue for samsung phones. It is infamous here in the philippines and other southeast asian countries, specifically with phones equipped with the exynos chipset. Apparently, the phones get too hot and damages the display ribbon which causes the green lines on the display.
I've had a Note 9 since 2019 and this is the first time I suddenly saw the screen flickering green and the whole phone heating up on one side. Tried turning it on and off again. Same issue. Turned it off, then waited 10 minutes and restarted it. Worked fine for a minute, then the same issue started again. Now I will simply turn it on one last time, connect it to my PC and back everything up, then turn it off forever and dispose of it 😢 Such a pity because the Note 9 was by far the greatest flagship smartphone ever made.
glad you reported this problem, it's really worrying. As a user of such devices, I would like to see how they will respond to your problem and if they will issue a public apology. They are run over by a collective of disgruntled users.
samsung really having these issues a WEEK before google drops the pixel 7 and 7 pro is somewhat hilarious. it's free marketing to upgrade if you have a stored samsung.
I was keeping a Galaxy S8 as a backup, and decided to take a look at it because of this video. It's bulging batter has broken the glass (it had a small chip on top which I suspect couldn't take the extra pressure from the swelling), and has popped open at the seem on the side. This is legitimately pretty scary. Really hoping Samsung decides to make a statement and do something about this before properties are damaged, people get hurt, or worse.
Dudee I have a Samsung galaxy grand prime, not in use and also crasked screen,, and a Samsung s7, not in use. I have a Samsung s9 that my mother passed down to me, and it's now my everyday phone. But I charged my grand prime and nothing happened, I also remember charging my s7, nothing happened, the s7 also has a missing button. Maybe I'm just lucky? But I swear that my grand prime should be blown up right now. Lol
I'm in the exact same position, you just made me check mine. I'm using a newer Samsung and haven't noticed any issues. However, I keep a few phones that I no longer use. In particular I keep an S8 as a backup incase anything happens with my current Samsung. I just pulled it out and it's been lying in a drawer for about 6 months, since I last updated it and the back is all cracked. It had a tiny crack on the back which was no big deal, but now the crack has spread across the phone. I can't see the swelling seen in Aruns phones although, I'm completely unsure now. Interestingly the initial crack started at the split line where the phone connects together. WTH!
As a mobile game dev, I received a couple of phones to use as dev kits. One of them, the Galaxy S21 Ultra, sat essentially unused, not even powered once since 2022. When I just checked on it just now, I noticed the case had separated due to a swollen battery, looked it up... And landed on this video. Note that I said S21, so the problem that is purported to have gone away with S21 still seems very present.
Man Samsung just sent to you, because you are huge TH-camr, because for me when I went in every single Samsung account on Instagram they didn't care! They didn't send me a letter, they didn't care about my issue. I have my Samsung S23 Ultra, it hasn't 1 year and the battery already starting to swollen. I sent many messages for Samsung and they didn't respond, they don't care! The back of my phone starting to peeling off and Samsung don't say anything. They don't care! I always had a Samsung phone, because I always believed that they could improve in the next year, but it seems that they can repare them issues. My Note 20 Ultra had the same issue that my S23 Ultra has now. I am so disappointed with Samsung.
😂😂😂 Samsung has been doing this for years and nobody has been talking about it. My dad's galaxy s20 FE has an overheating battery and can't even last 6 hours on a full charge. I'll never be dumb enough to buy a Samsung phone again. Just switch to iPhone.
Yup, we regular people won't get the same treatment as these youtubers. My S21+ cover feel off due to the battery and later got the purple line of death. All of which they blamed "user error" and refused to cover it under warranty. Wanted me to pay over $400 for a repair so I refused
My parents use older Samsung phones (s8 and s10) as their main phone, and they have not experienced this issue. I previously checked much older phones that I was not using anymore for years, like my Nokia phone, and sure enough the battery was bloated. This should definitely be clarified by Samsung because we deserve to be informed as consumers. Thanks for bringing this up!
I'm with you, the 6yo and 4yo Samsung phones we used all those years and the freaking ancient s3(!) have remained just fine (save some strong burn-in from the s8 era), but if it doesn't "keep"... hoo boy, this would be a PR nightmare.
It's quite scary since older Samsung models (some still fully boxed) are still being sold and resold. This does bring light to a potentially serious issue, and hopefully the Samsung team publicly show their findings.
@@wissembellara6411 it's clearly wriitten in the box when they brought it, are thwy so illterate that they can't read shit? i hate it when illogic and braindead people mortgage against me
Been a Samsung user for just two years now, and luckily never had this issue. But this is something that has to be analysed and fixed as soon as possible.
I think the video talks only about phones that have been kept aside for really long periods of time. Not phones that are actively charged and used. I have a 5 year old samsung that my mom daily drives and it seems fine. Edit: My reply was specifically to address OP's issue and that his phone is gonna be fine if it's used frequently. It's not a problem to daily drive a samsung. The batteries swelling up is still a major issue that needs to be addressed.
@@HtheKing Clearly you missed the point, it does not blow in that condition even if you try to cut it, there is little to no energy, however it "could be" blow if you try to charge after that fattnes.
Just saw your video a few minutes ago. I'm watching it on my new Samsung A14. My previous Samsung A11 did the same thing as your phones were doing. The battery expanded like a balloon separating the case by a 3/8 of an inch. It is good that the EU is requiring replaceable batteries in the newer phones. This is a very hazardous situation! In the past, a battery problem was quite simple to resolve. You bought a replacement battery, opened the back and exchanged the old battery with the new battery. I am inclined as you are to believe this battery issue is a serious problem effecting millions of consumers. Exploding batteries is a very serious issue. It can result in serious injuries and burns if on your person and is a fire hazard.
I love the way the channel does phone reviews and all kinds of tech stuff but THIS, THIS is what sets you apart and gives you extra credit for what you do. Way to go my man
9:49 I think this point should have been more than just a footnote at the end of the video. It's really important to store batteries at around 50-60%. That's why most phones bought have that exact capacity when first booting them up as it's the optimal charge for storage. Great video and it's a good step to make the issue public because that forces companies like Samsung to react and hopefully improve. I'm excited to find out how Samsung responds. From my own experience my Galaxy S3 and some Samsung midrangers of my family had the same issue when we upgraded and just stored the phones in "that random electronics drawer" every household has 😅
100% agree with you, every battery powered device I bought in the past 10 years that I can remember always were between 50-70% charge. BUT it was also mentioned in the video that this happened to phones that were still in their boxes too
But still it should be happening to all devices? I mean this optimal battery storage percentage also applies to non-samsung phones too! I mean if he puts all of his phones with random battery percentages on his shelf then teh problem should be widespread and not just related to samsung. And also Samsung hasn't gave any official statement to him either yet. There's an imposter among us.
My mom’s old S6 had this EXACT same problem only a few weeks ago. It got so bad that the phone wouldn’t charge anymore, which was a big problem since my mom had a lot of pictures and contacts she had on that phone that she hadn’t transferred over to her new phone yet. Thank you for making a video on this. We weren’t planning on contacting Samsung support since we genuinely thought that it was her fault the phone ended up like that.
Don’t worry, Samsung people have stated this isn’t an issue and it only happens when the phone isn’t being used. So it’s still probably your fault, some how.
That's why I stayed using Google photos which I really didn't want to do. But at least if something happens to my phone, my pictures are stored elsewhere.
I think this issue is clearly among the Samsung phones that are stored for long time. My whole family uses Samsung Phones all the way from low-level to flagships and no one had seen a battery swelling issue, most probably since there still been used today. Ngl, Samsung needs to take this seriously and find a solution before things go worse.
No it's happening with regular users of the phone too, i am rn replying this comment with my s10 and it has exactly the same issue as being discussed in the video and i thought this time it's because of heatwave and so the glue is loosing up but holy fk I'm holding this mdfkr in my hand to blow up at any time. Same thing has happened with my friend her back panel is falling apart too we just noticed.
But it shouldn’t even happening in the first place ,the fact it is only Samsung phone that this is happening is pretty bad ,there is no excuse that in Samsung phone such a things are happening especially that Samsung are selling their phones at over $1k ,people should stop defending brand for everything,Samsung need to be accountable for that .
Probably, the average user like me, who charges the phone regularly, may not be affected by this problem. However, this is a serious problem indeed. Since this happens so frequently for many tech TH-camrs, there is still a rare chance it could occur to users like me as well. Thank you for raising this issue.
Thought the same. Its probably because all Tech TH-camrs just have the Phone laying around unused, while everyone else uses it. Its also the only possible way i can explain to myself that that issue hasnt come up yet.
I cant believe I only just now see this video/issue. I have had this exact failure on the only Samsung Phone I ever owned, pretty much weeks after the warranty period ended. Ive repaired it myself with an offbrand battery (thank god). That moment when your knockoff battery is safer. Yeeah I will never ever consider buying a Samsung Phone ever again.
A friend of mine used had her samsung's battery exploded while inside the class. We were all in the middle of the lesson when all of a sudden, her phone just started to fizzle and swole up like a helium balloon before bursting and releasing a ton of toxic gases. The whole class rushed out of the room, including the teacher by the way. Luckily, no one was injured or inhaled any of the toxic gases. I thought I'd share my story here from my middle school experience.
I have only ever had 2 notebooks have battery swelling issues... both were apple. So does that mean that apples batteries have issues and it is specific to apple?
Arun, I love how you always give everything to research a subject before you make a video and nothing you say is an assumption. I work in a phone shop where we also do repairs, and as a lot of others in this comment section, I have to say swollen batteries are most common in Samsung phones. We also sell used phones that sit in the shelves for a long time, thanks to this video I'm going to take a proper look at the Samsung section tomorrow. Keep up the great work, this is simply the best tech channel on TH-cam thanks to your extreme dedication 💗
I've experienced swollen batteries before, but both were heavily used, and one of the phones was 6 and the other 12 years old. The fact this is happening to 4,3,2-year-old devices is crazy.
It can happen to old batteries, they wear out and even worse off if they are stored with a full charge because Li-ion batteries don't like to be at 100% for long periods and store best at 50% or so
l've experienced swollen batteries before, but both were heavily used, and one of the phones was 6 and the other 12 years old. The fact this is happening to 4,3,2-year-old devices is crazy.
I work in a phone repair store that mainly focuses on Apple, Google, and Samsung. The majority of repairs we do are Samsung in general. When it's a swollen battery, it's about 20% Apple devices, 0% Google devices, and 70% Samsung devices. I haven't experienced it on any of my multiple Samsung phones, but especially the S10 and older seem to be the most affected. Time will only tell if we start to see more S20s and up or even any Z series
I appreciate you shedding light on this serious issue! I imagine they would have probably offered you a lot of money to stay quiet about it. Mad respect bro ❤
So I work at a phone repair and service shop, the pattern that I've seen is: if a samsung had been sitting in a drawer not being used for years it was swollen up. If it had been used, it was fine. The danger here is mostly fully empty batteries, from what I've gathered. I also would have to add the fact that I usually see phones below the 300$ price range, and most older than 2-3 years. I'm also typing this on a 5-year-old Samsung Note8 which is completely fine. On the other hand, I see more swollen up Huaweis in a week than I see swollen up Samsungs in like a year
That would make sense with the battery from my S4, which I stopped using two years ago when the battery was no longer keeping a charge and I had to replace it with my J3. I now have an S20 FE, 5G. And the only concern I have is on occasion I wirelessly charge it and after about an hour or so the back of it starts to warm up.
Your satement is bullshyed.🐂☺I have a very old phone sitting in a drawer for years and by years I really mean it, doing nothing and battery seems fine yet. But let me illuminate you. If a samsung phone is from the s4 to the s20 according to Canis_Machina , probably is a lipo. Lipo batteries are very sensitive to 2 things. Shock and temperature. There's 2 thing to do about it. Avoid it specially if it cames from very hot environments or replace battery to a non samsung battery. There is another factor that seems could be an issue like everyelse brands. Updates. Phones aren't intended to last little so its another point ot take into consideration. But still chinese brands are a no-no. Incendary latent grenades detected.
As someone who has multiple galaxy devices stored, ive had 1 expand like this. It was a device i had only used once or twice, definitely having less than 2 discharge cycles. The trend i notice here is that these batteries/phones are barely used, then stored. I dont see this being much of an issue with devices that have had normal usage, but I would investigate this route..
It happened this week to my S22, which I use daily. Samsung charged me 10% of the value I paid for the phone in 2022, didn't meet the repair deadline and aren't answering my calls. Guess I'll go back to Xiaomi.
Cleaning out my closet last month and found my old S8 with an expanded battery.. I also assumed it had to be my fault or just a random case. Crazy and scary to see how common this is.
@StrawberryStar from my experience that is my explanation also.....but the thing is Samsung could have easily fix this by disconecting the battery completely when it get in those low levels.....think they might need something to still be powered even when the phone is closed......maybe a key or something like a wake up circuit.....but anyway nice to see someone else thinking same as me and not getting his pants brown jist from seeing this video😅😅😅
Very interesting find! I worked for a Canadian telecommunications company for years and have had to dispose of multiple display phones which swelled/split-all of them Samsung. I always assumed it was over use or being connected to a charger 24/7 that caused this, though funny that none of the other display models had this issue…
🛑 When the device is used regularly... Then there is no problem.... There are Only 5/10 TH-camRS on our planet who use to store phones. So not a problem of common users it's a TH-camRS problem. 🛑
Definitely an eye opener, at my work we store a ton of old cell phone batteries none of which have been connected to phones for long periods of time (we do use them to test other phones without batteries though). We have noticed a few have budged batteries which were Samsung but we just thought this was a case of it could be happening to any battery not brand specific. I'll be taking a look at them the next chance I get to see if any more are blown or not. Thanks for bringing this up it could save lives.
no, it really couldn't "save lives". These batteries are completely dead and only bulge at all because of that exact fact. The only way these batteries are a risk to anyone is if you see a battery so bulged it could pass as your average American at a mcdonalds and decide to plug it into a 60w charger anyway. And frankly, if you have someone on staff who does that, the thing that got people hurt wasn't the battery, it was the asshat who hired someone who clearly needs a full time guardian.
For people who dont know, this problem started when Samsung rushed to make the Galaxy Note 7. a week after the release, there were many reports of the battery overheating and exploding. This problem came with many other people too. This has also happened for a few other Samsung phones too. The last straw of this was when the Galaxy Note 7 exploded on an aircraft which caused the aircraft to come to an halt. It was so dangerous that the phone was banned on airplanes. This problem again came back in 2022. Where Mrwhosetheboss made a video on 3 or more phones batteries exploded. This happened to other tech youtubers too. Why is this happening? The answer is that the makers of Samsung Galaxy Note 7 had stuffed too much components into the battery, which caused it to overheat and explode.
I have an S20 FE that I keep stored in case I ever need a backup and it seems to be fine but this is still very disturbing. I have Samsung phones, buds, watches and tabs and I really would hate to give all those products up but this is really making me think twice about staying with Samsung in the future.
@@samhbk9896 nah you should store them not above 50%. I usually go for 30 before putting them away. Enough not to drain completely but as little as possible. That's what worked well for various old phoned (5-12 years) and in fact I've checked the batteries now and they're completely fine. Luckily opening up those phones is easy once it's been done before xD
just charge the phone from time to time (like every 30 days) until 30% or 50% depending on the size of the battery. and don't worry about it. when you take it out of the storage be a bit careful with it.
This is especially surprising since Samsung of all Android brands has been one to shy away from Ultra Fast Charging tech that BBK brands, Xiaomi and the like have brought to the mainstream in the past few years. Samsung definitely needs to answer and I won't be surprised if they have multiple lawsuits coming their way!
@@failed_abortion0825 - yes, and everyone knows that the problems shown IN THIS VIDEO have absolutely nothing to do with charging. They are caused by never charging DOH
The fact that purposefully trying to bend an iPhone 6 in half and succeeding was of great controversy and this is something I’ve barely heard mentioned in any news articles at all, really says a lot about the scrutinization of some companies versus others. This should be massive
I think it's more so because this is an issue that only represents itself years after purchasing whereas people found out about the bending iPhone thing quickly after release. When brand new Galaxy 7s were blowing up a few years ago that did also get quite the spotlight in the news.
@@sargedevYT this samsung battery swoll happens when its not used for a long period of time if I understand correctly, so if the phone is used regularly (draining and charging battery regularly), the swollen wont happen
@@tylerhawkins2467 My s5 batteries would bloat up, and I used the heck out of that phone. It seems like as the radio became more and more obsolete, the batteries would fail faster as the phone would sap their power looking for a signal.
3 years into my samsung phone and this issue has hit me too, except perhaps worse my phone has been overall fine for a couple years, then just last week it was dying quickly, as well as charging, and holding charge poorly. A few days to a week later, it starts expanding RAPIDLY and RANDOMLY. I was lucky to identify it quick and get it outside of my house ASAP and i'm just waiting for it to explode as I type this. The weird thing is, I have old phones in here, OLD ones. My 6 y/o Moto, my 5 y/o Blu and my 4 year old moto. None of them are showing signs of swelling or possible combustion. Yet my newer 3 y/o samsung just got ready to pop
I have a pretty extensive phone collection as well and Samsung is the only brand with this problem that I’ve noticed. The really old galaxy phones had this issue the worst but you could swap out the removable battery so it wasn’t a big deal. But now it’s only noticeable when it’s gotten enough pressure to peal the adhesive holding the back glass off. Seems scary if it comes to regular consumers unaware of the risks.
@@Alocater stop being a fanboy jheez ,it is embarrassing how u are protecting Samsung whatever they do ,Samsung did messed up in here ,there is no excuse to this .
lmao i was 14 y.o when my samsung s3's battery expanded I thought it was just something that normally happens on batteries as they get old and I still used it regardless looking back now what a dangerous situation I was put in
The old solution with flexible removable backs was much safer. The flexible lid would then flex, instead of building up a high pressure that could break the screen or cause a fire. Combined with the water proof seal that we saw in some models before Samsung "took an apple" and glued it all together, it was quite flexible and nice. Also, the backs did not break as they do now. I replaced the back of my daughter's S21 Note+ last weekend and now it is broken again :-/
I was working with an electronics store network, we had Samsung phones (along other brands) since 2005. Our policy was to discount older models and sell them even after about 10-14 months of shelf life. Back in 2005-2010 about 40-50% of Samsung phones had this problem, mostly manifesting at around 18-25 months of age. This was a thing with clamshell phones, even before smartphones. Also, mostly happening with Samsung, very few Nokias, Sony Ericsson etc's. Since phone had removable batteries back then, we asked Samsung for replacement batteries for those phones. Our network had 27 stores, about 100-200 Samsung phones were failing per month as opposed to 2-5 per other brands and of similar age. Also, they were stored in their boxes, in the same warehouses.
A few additional notes. Most Samsung phones didn't exhibit this problem when used normally, charged every 1-2 day. This was happening to phones that were not in use or brand new in box ones. It got so frustrating to remove a box wrapper in front of a customer just to see a swollen battery inside that we preferred to unseal the boxes ourselves and charge the phones from time to time even if it meant to sell them as refurbished or "open box" products.
Sorry for the late response. I’ve noticed that a few Samsung phones in my collection were ruined due to swollen batteries. I use some of the phones every so often, and it seems that frequent usage has kept the most used of my collection intact. The phones I used regularly were fine, while the ones that weren’t used at all were usually the ones most affected. (apologies to anyone who had to read this)
I'm a cellphone technician and yes I've seen the swollen battery issue mostly in Samsung phones, but I've also seen the issue in some iPhones and Huaweis too
this happened to my old iPhone, but I was running emulators on it and drained the battery a lot, I've also had the battery do this on an old LG android phone of mine back I'm the day. My note 20 ultra which Is being used maybe 10+ hours a day for music and videos for 2 years has not had this issue at all and the battery still holds up well.
It's been over a year since I've seen this video. I've seen this on instagram/facebook and wondered "Hmm, this is some good content" and never got across any of it ever. And since the last few weeks, TH-cam's algorithm's bringing me this gold stuff!!!!
One of my friends works at a phone fixing service (the type you see at the malls) and they get quite a few people bringing phones in for swollen batteries and they’re mostly Samsungs (he checked their records) they’ve had a few outliers but those are very few and far between - so I would say that this could very likely be a pattern
I've had all the iphone from the s4 and I skipped the note 7 but I've never had this problem....I'm using the s22 ultra right now and I'm also using the fold 4 and I have absolutely no issues...b careful who y'all listen to the world gets deceiving...🤟🏾
@@marcusperry1752 I personally have a S20 and haven’t had a problem with it yet so I’m not sure if it’s all Samsung phones or only certain batches or something else. I’m just stating what my friend said after I asked him
@@Cqntemplate maybe it's just with a specific country's manufacturing unit. I recently bought a samsung like less than a week ago and tbh I have never seen any battery issue like this happen to anyone I know
Holy shit. That makes a ton of sense. I'm still using a galaxy note 10, because I love the look of the back glass. It's that multi-color reflection one. So lit. It's upsetting to me that they got rid of that, so I didn't trade in.
I just had this happen to my Z fold 2. Purchased Sep 2nd 2020. Phone has been used daily since then and only used their aramid case for the back. The back glass popped while being used and I had to turn it off since I thought it was gonna catch on fire.
For my phone, note 9 i charge it regularly even though it happened.. i didn't realise as it has solid mobile cover.. when open it, realised it yesterday..
Based on my own experience if you leave a lithium battery to go flat and don't use the device it can expand or just die and not charge back up. All the examples where phones that hadn't had continued use, rather just stored. Not really as big of an issue to everyday people. But it is weird that it is just effecting Samsung phones. A perfect reason why we should have removable batteries. If you can remove the battery before storing a device that also helps prevent the phone from drawing power and draining the battery completely flat. 07:28 that hurts. 08:06 dispose of them? That couldn't be anymore wasteful. Send them my way and I can get them fixed for you.
I agree that other phone parts are going to waste if the the whole phone are just thrown away. I hope people realise these samsung devices can be still revived and restored
completely agree. most prob due to some additional materials samsung used after its disaster with the note 7. separating it from other brands and the phones mostly being after the note 7.
Exactly this! These phones are getting this way most likely because they are being stored and not used, I also wonder if they were charged to 40% as it's recommended before storing them. But it's still suspicious that it happens so much to Samsung....
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We need to know - have YOU had any similar problems?
To check out my Voice Assistant Battle: th-cam.com/video/rgTGKcoq2Os/w-d-xo.html
Hey boss
Hello!
first
Mu phone has been expanding on the logo.
no
I thought my own expanded batteries were because I disassembled and manhandled them 'inappropriately'... but it turns out its a much larger issue. Hope we get some answers!
first!
Hello bald man
hope we do !
hmm... so manhandled them 'inappropriately' eh… no wonder the batteries are swollen
my dad wants to play soccer with you
As a former Samsung Repair technician for about a decade, I know that from the S4 Series to the S20 Series, Samsung used Lithium Polymer batteries.
These are labeled as just "Li-Ion" However they also use a nickel and magnesium substrate between the Lithium layers. This is uncommon with most other companies, but Samsung uses this substrate as a "Shield" of sorts to discharge the battery in case of a puncture.
However what Samsung will not tell you is that this was a mistake since Magnesium has a Half-Life of around 1,000 hours and produces carbon Dioxide as a by product of decomposition. This causes the batteries to swell and eventually rupture.
The S21 series and beyond no longer have a metallic substrate, with a discharge circuit built into the motherboard of the phone. This is a well known issue within Samsung and its subsidiaries, but has not been released to the public as far as I know.
This needs more upvotes
Does that mean s22 ultra is safe? If this exists I'm switching my phone with iphone.
Com'on guys up vote it so everyone can see it.
@@godwinfredy475 I'd still keep an eye on it I've got the 22 plus and will be Eagle eyed with it from now on
I just checked my old phones and both my Galaxy S6 and Galaxy S8 have swollen and ruptured
Yep can double confirm this with my collection too. Recent phones to have blown up batteries are my Galaxy Note 10+ and shockingly my Fold 2 this summer. No other phones in my collection have done this from Pixels to iPhones to Xiaomi's etc. Weirdly enough, It happened to my Samsung phones that came after the Note 7. My Galaxy S1 till S6 Edge are completely fine stored in the same place & in exact same conditions. There is something they have done to their batteries after the Note 7 fiasco that needs to be investigated. With that being said, It only happens to the "stored Samsung phones". No active Samsung phone in use has done this so far.
So it's a trend, we wait for answers
Yes, that's what I was thinking : only phones that ARE NOT BEING USED for a long time do this. An issue for sure, but not that big imo.
I am using Samsung s10.
so is it safe to keep of using it?
@@highlights9175 yup
Make a video on it
Bro honestly, this issue seems mind-blowing. And I can literally relate this with myself as well, given that my dad's Galaxy Note 5 that had been sleeping in a shelf for like 5 years, has a swollen battery too.
what charge was the battery left though? i think that might make a difference given what we have seen.
@@Roadrunnerz45 Honestly bro. We don't know. The last time we saw it had a broken screen and we just left it there like that
@@Roadrunnerz45considering the batteries are swelling they die in a pretty tame and safe way. Probably a consequence of the chemistry those batteries use paired with long cycles of not giving them a power cycle.
"mind blowing" literally 💀
@@robertbozic467 i knew that s10 reference right there
This is why batteries should be easy to access and dispose. Right to repair is a serious topic which more youtubers and public figures should advocate
And all these talk about recycled components and packaging, environmental sustainability, low carbon emissions by year 20xx, and extensive product testing AND BATTERY SAFETY are pointless if these gadget companies can't make one model with a removable battery from each budget, midrange, and flagship category like in the past. Nokia and Samsung actually make products with replacable batteries. However, these are budget 1GB or 2GB RAM smartphones with almost no hope in specs and performance improvements (Nokia). In other cases these smartphones and tablets perform acceptably but are expensive and sold in limited quantities and only in specific regions (Samsung). Still a good job to Nokia and Samsung (and maybe a few others) for making some prouducts with replacable batteries. I'll may have to wait for an affordable Nokia smartphone with 3GB or 4GB RAM and 3000mAh to 4500mAh battery I can replace myself.
Yet Samsung are the one's that permanently glue their batteries in when they're the ones having these issues ☠☠
Imagine if they would do a back cover that is magnetic just like a magsafe accessory. Just have a strong magnet that holds the back glass in place just like the wireless magsafe charger manages to even lift an iPhone off the table
Samsung is notorious for making their batteries very difficult to remove. Other manufacturers add pull tabs to the back of the battery to facilitate removal. Samsung does not. Just adds ton of glue.
but easily accessible batteries are dangerous! They could expl-... well nvm
I think one of the most alarming things about this is how Samsung communicated with you. It’s interesting how phone companies essentially rely on the advertising given to them by tech influencers but don’t see how it would be a problem to not be transparent with those same people
its a well known issue, but for some reason (mostly MONEY) tech youtuber avoided this problem.
samsung pays A LOT OF MONEY to influencers. now we know who is getting paid who is not.
That's the thing that blew me away in all of this Samsung got real gangster with one of their biggest influencers and one of the most credible influencers on TH-cam, this will cause them huge problems down the road and it comes off as them trying to avoid a recall for a problem they have full knowledge of.
Samsung almost seemed to be subtly threatening our intrepid host Mrwhosetheboss, with their demand of "We *WILL* collect those phones."
Yeah
lol remember exploding samsung note 7? how embarrassing. SHAMESONG
Tech community coming together to hold companies responsible. Love this ! Keep it up.
yo save the video i have feeling samsung will hire 10000 lawyer to try to take down this video
As we should! This is a life or death error. People could shove their old Samsung phone in a draw, destroy their current one, need to use their old one, not realise it's swollen plug it in and KABOOM. *SERIOUS* Saftey hazard.
The Note 7 fires were a h0ax, that's a 100% fact. I made a video on it. My S2 battery expanded many years ago, the other two batteries were fine. Samsung have known about expanding batteries for years, yet did nothing. The batteries just expand, that's all. These reviewers don't go against these companies, so I suggest that Samsung are actually behind this video, which many won't understand. They are now having to accept and make this public.
@@StopMediaFakery 💀💀
@@StopMediaFakery If it was a hoax, Samsung would of sued the people making the claims and still would of pushed out the Note 7 with bad PR. This is how companies work my friend.
Maybe this is a cool feature so you don't have to pry the phone apart to change a bad battery. The battery just opens the phone by itself!
Apple would say that
@@JustinCaseIamStupid Apple: "Quick, take notes!"
This guy got brainwashed by Apple
Meme? Thoughts?
Chill out bro it's a joke@@daumantasgirnius3335
Pretty wild from Samsung to manage the communication with you so badly, if it was like this with you, imagine for the rest of us common consumers.
There's a reason their stock price hasn't moved in decades, where as Apples has literally made millions of people rich over the years.
I still remember all the Samsung shills. Guess u get what u pay for lol.
Exactly, he has a voice and they still don't care about emailing him back. Personally I would have not sent back the phones and instead tried to investigate the problem myself. I believe mrwhosetheboss was intimidated into sending them in.
@@world-tour The reason for that is mostly cause Apple is all about profit and not innovation
@@benjaminwu5358 S2, S6 Edge, S7, S9+ all used for years and now in drawer for years. Just checked, non of them swollen. Funny that....
Respect for Arun for using his fame to spread useful information, even when it's criticism of the companies he reviews. Gotta have balls for that, props to you
Stop lying for likes
Why didn’t anyone talk about this earlier? I bought a Samsung device this year and it’s too late to return it
get off your knees bro
@@nandosdmn4108 Don't wry man, as long as your using your phone nothing to worry. It only swells when stored
3+ years on a phone that isn't being used that's the phones that are having the issues
the phone is 3+ years old
they haven't used them in years
my friends have S10 plus and used them since launch and had no issues
it seems you can't store Samsung phones long term or the breakdowns occur
I work at a retail company where we also do smartphone repairs. A *huge* majority of battery replacements were with Samsung phones due to them expanding. One got so large my entire department was almost too afraid to safely take it off a customer’s hands.
One got so large my entire department was filled with it🤣, was what i was expecting
@@basantabastakoti9170 😂😂😂😂
I'm pretty sure they're pushing the phones capabilities and the heat generated is getting absorbed by the battery.
Any time I put my S21 Ultra to charge with a super fast charging charger, the back of the phone is at least 120F (maybe hotter don't have a thermal cam sadly), not to mention any time I use it for long periods of time watching videos or playing games, it gets insanely hot.
I think Samsung (and many other companies, but at least with a company like Asus, they put all their money towards cooling over a nice camera to make sure this issue is prevalent) has been focused TOO hard on trying to make the fastest/most feature packed phone and doesn't focus on cooling at all (similar to my shitty Dell laptop where the battery was also expanded because it had no cooling and had a processor that hit 90C on a regular) which they need to fix before it hurts someone.
Really? I also work at a phone repair place and our battery swaps are closer to 45/45/10 Apple/Samsung/everything else. This is in the U.S. though where Apple has a majority share in the market, where are you located?
Strange i only used Samsung phones and never happened to me.
I've had 3 Samsung phones in the past 10 years; Galaxy s4, Galaxy s10+ and now a Galaxy s24 Ultra.
No problems so far. Guess I've been lucky
CHECK YOUR PRIVILEGE
I have a ~6 year old j3 orbit, and it has worked completely fine
I have a A21s
It didin't explode
I used to have a a21s too,it was a great phone btw it still works now I have a redmi note 12 pro 4g@@Cacodevidro432
I Just Bought A Galaxy Note5 off eBay. so I need to keep watch as I have never had a samsung phone and know about the issue
Thank you so much for risking your entire career and not signing Samsung contracts to limit what you can and cannot share about technology. And thank you for showing us the reality of things going on. We would have never known from any other mainstream tech reviewer. 👏
That's why we love him
@@_Anakin_Skywalker wtf?
@@_Anakin_Skywalker ok when's the wedding?
Yeah this isn't true. There's not really any Samsung phones exploding otherwise it be on Reddit and other people would be saying it
Ok it didn't blow up. It's just expanded. That's not the same. all phones batteries expand
Hello Arun, from my aviation background I have been dealing with Lithium batteries since 1999 way before they became mainstream in electronics. Indeed Zack has a point about the electrolyte. But going back to the physics: any LiPo battery left long enough without use will eventually swell. I have seen this with huge Lipo units of 100AH installed on Airbus A340 or B737 that have been on hangar storage for 2+ years. To avoid this situation, the voltage of a Lipo cell must ALWAYS be kept at 3.8V for storage. Otherwise depending on the electrolyte layer, leaks will gradually occur and the battery will swell. In high density batteries like those in our cells phones, the problem is way more exacerbated than a 18650 standalone battery that has a more conservative density factor. For industrial LiPo batteries that have a T connector terminal, there are specialized chargers that can keep the voltage at 3.8V for extended storage. Yes, Lipo are not meant to be parked but to be regularly used between 4.2V per cell for a full charge and 3.7 when nearly empty. 3.5-3.6V means overdrain and can irreversibly damage the battery.
Have been using lipos in my rc cars and planes for 10+ years and came here to say the same thing!
Wrong
If this true Then why it's not the case with other brands
i don't entirely understand everything that you said but i think the point here is it only or mostly happen on samsung devices only.
@@sameersabir1824 source = I made it up
The biggest problem in my eyes was how Samsung communicated to you on the issue. It looked to me as if they were planning to take legal action if you didn't give them your phones.
They ask nicely first then they bring out the cutting board
@@2MRSTARZ "Give me the phones and I will tell you someday what happened with them" (someday = never)
Samsung going down.
That's why I'm not a fan of Samsung products, they don't see their customers as people, we are numbers for them, not clients.
@@ikku4321 Every big company is like that. Don't even try to pretend they aren't
@@hazard.33 Sure. But somehow Samsung has always left me with a bad taste in my mouth. It's just my personal experience and after that you gonna look elsewhere. Lately it seems that the options are getting narrower and narrower for the users when we talk about competing brands on the market.
Note 7: *look how they try to mimic a fraction of my explosive power*
The weird thing is that I haven't heard of this problem with phones that are actually used, because I've seen and used 5+ years old Samsung so I think the problem is having them unused for a long period of time
My experience also, my S10e battery has degraded but still functions ok and shows no signs of expanding!
yea, my thought exactly. due to all lithium battery can self-discharge over time, my guess is that the battery got over discharged so the voltage may be too low, causing the negative copper foils to dissolve in the electrolyte. the dissolved copper can precipitate back into solid copper dendrites on the surface of the negative electrode when it saturates the electrolyte or especially during the charging process. these dendrites can pierce the separator, causing short circuit between negative and positive electrode. this led to a runaway reaction inside the cell, causing the build-up of heat and gas, thus the bloated battery.
Same with my s7 its totally perfect
A battery lasts for 3-5 years usually. Once most people notice it can’t keep up for a full day they go and replace the battery, or just sell the phone and buy the next model, so it’s not that strange if you think about it. In most cases the battery will not reach this point before been replaced or sold along with the phone.
That's still weird.... Have you ever heard of such large-scale battery issues with iPhones in storage? OnePlus? Pixels? Or any other? Quite bizarre.
As an ex-employee and a current owner for a repair shop, most phones brought to us with a swollen battery are Samsungs, especially the J- series. Xaiomi in second with old phones like the mi S2 and the Note 5 (usually they were in terrible conditions), other models from different companies are usually due to extreme usage or individual cases
I literally have a redmi S2 and my previous phone was a Samsung J7 or J5 don't remember
I'm not kidding
Same, mostly series A on my part, but older S series don’t fall too behind.
Could you raise up some statics over that? It would be interesting to see that in numbers.
Ok i gotta ask you something. I had a galaxy j5 prime and it still works good after 5 years . the only thing I can see damaged is the volume button. when should I worry about my battery
@@Piflect when you see it swelling. there's really no predicting it
Yup True. Friends have been saying after the release of the Note 7, there shouldn't be anymore Samsung phones blowing up.... Guess now I can prove them wrong with your videos. Thanks so much for uploading. I almost wanted to swop my iPhone 12 Pro Max with the Samsung S22 Ultra. Now I change my mind. I would always support and subscribe!
Love from Singapore
The fact that Arun can speak about phones for 10 minutes straight without making things boring is pretty amazing
I didn't even realize it was 10 mins wow this man's a GOAT
Phones are never boring
this isn’t even a boring topic tho, this is a scandal
@@Anonymous-qb4vc merry true
And He's been doing it for 10 years
I worked for 2 years at the largest electronics retail chain as a salesperson. And I must say that I encountered this problem almost on a daily basis. And yes, it was always just Samsung. A friend had an S10+ with a ceramic back, and his battery also swelled after about 2 years. She destroyed his under-display fingerprint reader. It's a really big problem.
Did you just assume the gender of the samsung phone ?
@@Harsh-wr7ov LMAO 💀😂
@@Harsh-wr7ov Lmao💀
@@Harsh-wr7ov Roflol
@@Harsh-wr7ovEnglish is most likely not his first language. In many languages (like German, Spanish, French...) some objects have a gender related pronoun.
This was very level-headed and fact driven. I wonder if you can partner with a university nearby to do some chemical analysis of similar batteries from two different manufacturers around the same timeframe to see if there's any obvious differences that may contribute to the dielectric breakdown. All around though, great way to frame this up and keep us all posted on where it goes.
This ❤❤❤❤
Great suggestion! definitely could see at least some result from it
Do it for free? And hand out the test results to samsung guys for free?
This would be the proof needed to begin the arduous process of holding samsung accountable
@@ritupanhazarika8847 it’s not for free, it’s for content that will pay it self to Mrwhosethe boss.
I have had this happen with an iPhone too. I just noticed it last year on an old iPhone 6s. It was pretty old though, so that probably played a part into why the battery expanding
IPhone seems not have this issue often compare to Samsung I still have an IPhone XS Max and never had an battery issue heck I change my mines last year just because it was getting old but no bloating.
i had an iPhone 5s and I was affected by this swelling thing
I personally repair and collect phones and I've also noticed this issue. It has exclusively happened to Samsungs for me, and I find that the phone usually just dies and stops turning on (no power) despite being charged before the battery then expands over a successive period of time. I also find that a battery replacement is generally enough to fix the issue, so I would definitely refrain from throwing the phone away or recycling it, as it can still be fixed.
yeah that was my thought, throwing them out feels really wasteful when you can replace the batteries
Having work for Samsung tech support for around two and a half years. And been an official Samsung repair technician for around 2 years. It is common for them to happen especially on older Samsung phones pre note 7 most of your newer Samsung phones. Their battery standard got changed. It's not that they can't swell up anymore, but they're less likely to have thermal runaway when they're newer and they can actually be abused a little bit more. All those phones need our battery replacements. The phones work perfectly fine. Most of the newer phones post Note 7 won't even charge when the battery swollen like that. A lot of times the phone just won't even turn on or it will give you a charging error
Same here, Samsung phones have so many points of planned obsolescence
I'm definitely going to tell my mom to replace her S9 battery at ubreakifix before this happens to her
Oh shit my mums old Samsung wouldn’t turn on either I’m just abt to go upstairs to check it.
Oh guess what... the battery has expanded as well. What the hell should I do??!!?!??
I worked for Samsung as a software dev. Yes, they are taking it seriously but not because they care for you but because they already had a lot of history with phones blowing up and are now extremely sensitive about it for PR reasons. Also once you sent them anything that might be embarrassing for them there is no way you are getting it back. I am surprised they did not attempt to get you under NDA.
And yes, one of two Samsung phones I ever owned also got hot and I had to throw it outside my house. It did not blow up but there was no question it ran down the curtain and joined the choir invisible. Also no other phones used by me or my close family did the same.
Wouldn't you have to agree to the NDA to make it effective, I can't imagine anyone willing to sign it without some guarantee of compensation. If Samsung even tried to sneak that clause in consumer contracts they would be facing a very large lawsuit globally.
Will they replace my phone free of charge if this happens to my s20 fe?
@@OfficialGundem Tell them you plan to become a youtuber and will make the story of your phone the topic of your first production...
@@OfficialGundem I love Samsung phones, but their customer service is the worst.
They won't give you shiz.
Best they would probably give is a measly voucher/coupon towards a new Samsung phone.
I mean, I recently heard of the Galaxy note 7 exploding.....
With that in mind, an NDA might not be wise since the issue is so widespread.....
It's discouraging to see a brand with such stature not willing to respond after 50 days to a person they've even made a custom phone for
LITERALLY! 😵💯
Different departments.
wow it's almost like they're just serial killers or something.
@@dimitar4y The worst part is that they still have not even replaced his phones!! I planned to buy a Samsung phone, but I'll choose Asus instead.
EDIT: I've same battery swelling for my Samsung Galaxy S3 many years back so I've forgotten, now I know that it is bad quality! Never Samsung again, this video really reminded me!
@@HueghMungus corporations have one job: Turn human meat into profits. Yes, human meat. If they could earn money off killing people, they would. Minimum cost, maximum profit they can get away with. NO FAIR MARKET.
I've bought 30 tab A7 for my business 2 years later, and now I've just discovered this issue with 10 of them!
You’ve done absolutely the right thing by informing the public about this, respect
well i guess apple is gonna make a mocking video against samsung
@@chigggalifts No they won’t.
@@chigggalifts apple is more mature than Samsung so no
@@MaxMustermann-vy7ur well apple be like what is Samsung
@@chigggalifts Even though I am a Samsung phone owner for many years, and an Apple hater, they totally should. As long as they are sure their phones won't do the same.
I currently use an S10, but my previous phone was an S8. I checked it immediately and have the same issue with the S8 slightly starting to bloat. My older HTC smartphones don't have this issue, despite being older phones. Thanks for bringing this to people's attention, especially for such a dangerous issue.
my s10 plus is starting to open up, i recently got it repaired so I thought it could have been a repair issues but then I checked my s20 FE and it to was experiencing a little bit of expansion
same with me i have two old htc phones and i store them for longer periods inside a cabinet and i have no issue at all with the battery. something is wrong with samsung batteries. 4 years ago i have a china made samsung phone but didnt encounter any bloating issues esp with batteries.
im pretty sure it's not a battery issue tho, since I have been using both phones
everyone just buy an iphone!
Well my LG have bloated battery that I bought year 2020.
Older phones kept for years and batteries swelling, I can be kind of okay with it. But this issue in less than 2 year old phones, and that too even with their ultra premium ones! That's nuts. Great job Arun, in bringing this forward.
Mate, my 9 year old iPhone 5s that has been abused never had any swollen battery.
@@gusp6612 My wife's iphone 6s plus is still going fine too. Also, this post S7 mess is interesting. My S3 was with me for over 4 years, and never had anything like this. However these issues are mostly with unused phones and not with regularly used ones.
Na man its not normal when they're not being used
I really hope samsung checks this out and finds the root of the issue here, it would be nice to not have batteries doing this.
@@adrenolife1460 Kind of, yeah. Still, how is this happening almost every time for everyone with Samsung phones only!
I wonder if this is why Samsung has been so aggressively marketing their buyback of old devices when purchasing a new one. Seriously, it is an interesting way to recall phones without recalling officially. And probably costs less than lawsuits.
Proper crooks avoid!!
They send me emails all the time. They never used to. Definitely explains it.
Agree
@@ibati1 minute ago?
I was wondering why Samsung would offer $800 trade in for a 3 year old phone that I bought for $850. This is actually a very good point. This is probably why.
I like how all the tech youtubers are coming together to create change
Lol. BS.
The power of unity!
@@DerrickRG what’s bs about that
No. It will create Monopoly. They should be separated the way they currently are.
@@DerrickRG Samsung fanboy
I used to work in a Sprint store and we would perform in house repairs on devices. Seeing a swollen battery on Samsung devices was extremely common - particularly on the Galaxy S7. As a repair technician in Florida it was easy to assume this was due to the user leaving it in a hot place for too long, so I am floored to see just how widespread this issue is.
Extremely well done and eye opening video.
Galaxy S8 anyways had battery issue which Samsun openly admitted. It's only after phones that were much safer
Hi, do you know if this issue happened with Samsung tablets like Tab S7, S8 too?
As someone who uses the S7 regularly, I am kinda scared ngl but it hasn't expanded at all
Samsung budget phones are probably selling 10 times more than iphones so thats probably why it is common to see the Samsung phones having a swollen battery more commonly
Yes
I can confirm this. Just got a brand new Note 9 for collecting purposes, sealed, unopened. Saled by amazon. Opened it and noticed that the back glass is seperating from the phone.
The fact that Arun can speak about phones for 10 minutes straight without making things boring is pretty amazing. His reviewing and commentary skills are just incredible.
Pieces , edited video bro 😁
I agree with that. His production is high end.
@Bzake prob didn't have anything to say but wanted to say something early, thus this weird comment about someone being able to talk/review tech on a tech/review channel.
Stop repeating the same comments all the time trying to get likes
You're acting like a bot
I love how you guys are all working together. You, Zack and Marques are my pillars of trust in the current youtube-tech scene
Fr, they are one of the few tech tubers that release entertaining content about tech 😅
@@crafttyangelo8574 Linus Tech Tips too
Linus is a sell out
Vcuda is good for controllers
this is their job.
You should make a followup issue regarding "lines" appearing on samsungs and its actually a more widespread issue than the one in the video, consider making a video because ive heard its already been happening the S24U models, and occurs after updating the phone
Takes big balls to make a video like this. Props to you and the people that are voicing their concerns. Without people like you, who knows how the future will look like with all of these problems not resolved.
Big balls lol? No it doesn't stupido
Big balls to tell the truth?
@@hugostiglitz6823 Risking your career? I think that's a pretty big thing in a person's life.
@@kaioh6 how is he risking his career? If anything he’s just doing his job. Samsung can’t kill his career because he told the world his Samsungs blew up
@@kaioh6 he don't work for samsung. He works for youtube
As a long term Samsung user I can only agree and have had the same issue regarding the batteries. This is however not the only concerning part of this story. I can really relate with the extremely poor customer service. Not only do they make false claims about their repair times, but they never seem to respond. I'm still waiting on my Galaxy Book 360 5G I ordered last year on black friday off their official website and don't get any response from their customer service after way too many tries to contact them. They just don't seem to care about the customers.
Not receiving sth you ordered is honestly even more concerning. This is just stealing your money
@@fjuvo There's a little bit more to that story. I got the Galaxy Book 360 5G shortly after ordering it. However, it had a defect and didn't work. Therefore, I sent it back immediately without any issues. However, the notebook wasn't available anymore so they couldn't sent me a replacement at that point and I had to wait which I was fine with. Just a few weeks later it was available again (still is) and they just don't seem to want to send it to me.
@@niko3359 at that point, just try get a refund (if your lucky enough) I hope you do get your money back tho
@@niko3359 Just file a lawsuit, this is serious. Potential of fraud and stuffs. Seriously you shoudln't let them get away. Go find a service center from Samsung and resolve first. And if still the same, time to secure the bag. Get a good lawyer.
I've had a ton of shitty experience with their customer service, I ended my relationship with Samsung a year ago, after almost 13 years of being a customer
Can confirm. I have most Samsung phones all the way back to the Galaxy S3. But only one of them, an S6 with a cracked back, has any swelling. That said, the S6 was pretty well damaged so it could be a result of that. 12+ years ago, I learned in college for electrical engineering that storing batteries like this at 0% charge for an extended period of time is a no-no specifically because of the swelling issue. If my phones are going to be put in storage, I first charge them to at least 80% because of this.
I'm also wondering if Samsung's batteries drain to 0% faster while off, accelerating the issue. I'd be curious to see how much percentage you have left on the other brand phones compared to Samsung phones that have been in storage for a similar amount of time. If Samsung's phones are bone dry, but a few iPhones will at least show that you have low battery, this could point to a battery drain issue.
Draining batteries completely to 0 can kill any battery. I had one of my Airpod Pros die when I was doing a battery life test because I ran it completely to 0% 3 times in a row. The same thing happened with my original Galaxy Buds. After that, I had to stop doing that specific test haha.
That said, I really don't think this is a concern for anyone who doesn't store their phones for years at a time without use because actively charging and discharging the battery and not letting it go completely to 0% will likely keep this from ever happening. That's why only tech TH-camrs are seeing this issue and you never hear about it with people who are actively using old phones.
Samsung should still address it because other manufacturers have found a way to avoid this, but I wouldn't be concerned about your phone blowing up in your pocket.
None of my 4 Samsung phones have this. But they also have rarely been stored at 0%
my S3 is fine
my A5 2016 is fine
my A8+ is fine
my S20 is fine
These are perfect words on behalf od samsung. I never use samsung but i love the brand. They need to address this like the way you did. Only caveat, you're not from samsung.
Exactly!
Should check the old phones I have laying around then
I only had this happen on my 7" inch Galaxy Tab A6 from 2016 while using it actively, like 14+ hours a day. So it happened to a device I charged and used all the time. It started gradually and slowly, but by the end it was swollen so bad and I still used it like that for 2+ years lol with the screen coming off and all, but it still worked fine, so I used it every day and charged it every day.
I always thought it was bc it was a cheap $120 tablet. I did throw it in the trash last year, cause I had it in the closet and heard that it could start a fire...
so strange how they go "it needs to go to the lab immediately!" as if it's an incredibly rare case, and then you realize it's not a rare case
This is not a joke and something I have been conscious of for years. Some people keep their phones then put them in drawers etc and forget about them when they are 'old'. With the potential for the phones to be exploding equals a ticking time bomb. Thumbs up for raising this issue, certainly needs to be more awareness about the risks. I suggest you get the ball rolling. 👍 Worthy of a campaign I'd say. 👌
yeah lucky for me. im doing some housekeeping and realized my s8+ was bloated!
@@leonidjoseph5483 😁😁
Yeah so true
I'm from Brazil, Samsung seems to have problems with batteries. Don't remember the Samsung Galaxy Note 7? Here in Brazil this device was very poorly regarded because of that.
I've even tried to tell this to others, since my S5 had 2 batteries swell and an a4 too and my dad's S20+ is swelling too I think, but they ignored me...
The best part of this video is knowing we won't have to wait over 50 days, only to get no further update on the matter. Looking forward to the follow up on this, as a heavy Samsung consumer.
Samsung wont respond because they don't want to bare any responsibility, they know they fucked up and don't care
@@Zamaric a multi-billion-dollar international corporate superpower doesn't care about anything that isn't a threat to them, their profit, or their reputation.
@@pugorilla8848 consistently bloating batteries that pose a health and safety risk seem like a threat to their reputation, and thus profits, that a multibillion dollar international corporate superpower should care about. if they don’t care, that’s their problem
@@miscl_anon samsung will start to die if they don't solve this problem
@@Theguywithspectacles prolly
I'm a repair technician and I can agree with this. For me, it has definitely been mostly Samsung devices that have had their battery swollen, but I have definitely had iPhone do it as well. We see more Samsung devices with swollen batteries than iPhone, and that's even with us only doing around 20% of our repairs on Samsung devices, and around 60% on iPhone. Just like you said, it's mostly on the older devices, mostly around the S6-S8 range.
samesung sheeps just have to mention iphones.. u do realize there are other phone like google nexus motorola huawei xiaomi etc
He was literally showing S10s and Folds with the same issue, what are you on about
Look at comments below saying Note 10+ has blown up along with Fold 2, and that comes from a Tech TH-camr as well.
@@amuqaj37 yes but they're talking about repairing phones??? They're most likely talking about the phone they frequently receive...
@@amuqaj37 Yes, most of us know that , ya narcissistic lil fella you. Best wishes now
This is a legitimately terrifying phenomena. While Samsung is way too large and diverse to be taken down by this, I wouldn't be surprised if people boycott the mobile branch and they're forced to shut down due to these very obvious safety issues
Smartphones aren't the only field in which samsung is famous bro
Let’s boycott Samsung.
@@ibraheemhashmi352 didn’t he literally say that Samsung is larger then smartphones?
This is weird
My whole family uses Samsung and we have never noticed any battery issue ^^'
Is that really how you want to spend your high school or college years?
Seeing you, Marques and Zach working together reminds me how amazing TH-cam really can be. Keep up the awesome work.
yea, kinda like a marvel universe of some sort
Thats just what I expect out of the youtube community, especially when it comes to something like this that could cause someone to lose the best side of their face.
korean social marketing trolls are coming. 😱😱😱
Mom says one day you gonna die because of using that for me too much😮she is right
youtube isn't amazing it's the people bozo
This is a colossal issue for Samsung. I’m so happy you brought this up. We need this taken care of immediately!!!
It literally happens to every lithium batteries when not charged though. It's common sense to always trickle charge batteries otherwise they expand
@@awildyoutuberappeared9325 only affects Samsung phones…
@@guid0597 samsung makes their own batteries which are way different than other phones. Every wonder why Samsung battery lasts longer than iphone? Also a few years ago iphone batteries were getting bloated too but this apple fanboy didn't make a video about it.
@@awildyoutuberappeared9325 Since 2 years the screen on time on iPhones is much better than on Samsung phones. Or do you mean the longevity of the battery?
@@awildyoutuberappeared9325 the iphone 13 pro max has a better battery than the s22 ultra tho. Plus ur literally comparing a problem that apple had YEARS AGO when technology wasnt as advanced to a problem samsung has IN LITERALLY 2022 LIKE
I think the fact that the phones sat there mostly unused might actually be part of the issue. The batteries in the phones are designed with being charge and discharged constantly, so maybe the chemistry of the batteries really dislikes being stored completely unused without any cycles to keep it operating.
Nope. Just replaced one (that still works) and it was always kept charged. Used every day.
This might be it. I've been using a galaxy s10 plus for almost 4 years now and no battery swelling.
@UnrealOG137 Probably not because of what the guy above you said.
@@garyoa1as in you had it on a charger while using? That still goes through the battery afaik. Just that you can put more charge in than the phone needs.
I had an s9, which i had to raplce the battery becuase it got swallen. I didn't even know the battery was swallen untill I opened the case to clean inside it. I used it everyday as it was my only phone. Also it happend around may last year.
Thanks for this video as an avid Samsung user this raises serious red flags. The fact that there's been delayed feedback from Samsung speaks to an even more complicated and murky situation. They need to fix this and fix it asap. Unfortunately lawsuits are gonna be flying around and rightly so.
They could get bankrupt from this 😅
@@sendoh7x If apple gets a monopoly on the smatphone market, we are all f**ked.
@Josh Opray let's not I mean this is bad but they make beautiful devices tvs laptops phone etc
@@AK-rf5on maybe the lawsuits would be a lesson for them to either stop making phones, or actually improve them before they go broke?
@@AK-rf5on beautiful devices that can explode you in your face. 🤡
THANK YOUUU. We've been having these problems with Samsung smartphones in the phone store I'm working as an intern in and I'm glad we weren't the problem. Thanks again for the fearless informative content
Is it only happening with Samsung phones?
@@Mrwhosetheboss broi think its because of charge depletion as if phone vagaries are kept below a certain percentage it will bulge up its common everywhere maybe Samsung phones vagaries naturally deplete in the baground thats y
@@Mrwhosetheboss yes,
@@Mrwhosetheboss yes it happens with my dads s8 and not with any phones me and my mom uses even though they were bought around the same time
@@Mrwhosetheboss Idk but they said that they worked in a Samsung only store! (Plz reply)
Lithium batteries are usually not particularly happy about being in a state of high voltage. This is especially true for high voltage lithium batteries that charge up to 4.4 volts. If you kept them on a charger for extended periods of time, or if you shut them off at 100% and left them in that state for long periods of time, battery swelling over time is expected. This is well-known in DIY drone or RC hobbyist communities.
Edit : As to why this is happening only for Samsung, I have checked up to Galaxy S10 and all of them use high voltage lithium batteries that charge from 3.85 to 4.4 volts. This is done to increase the capacity of the package per unit of volume. The changes that need to be made to accommodate a higher charge compared to regular Lithium ion batteries(3.7-4.2v) make the package more reactive and prone to swelling. Most batteries lose enough capacity in about 4 years that they become useless. They basically did not plan for more than that. While regular batteries just develop high resistance over time, the high voltage batteries swell from gas build-up.
Still doesn't explain why mostly Samsung and no other brands have this issue.
I love comments like this. Samsung could just send this youtuber a email statement like your comment. But they didnt probably they dont care.
They gotta implement mechanism to never let battery Fully discharge or overcharge
It also happens with overcharging.. I had basic 100$ phone whose battery swilled in couple months of use
Yep he’s just not that smart
So far I've kept my mobile phones as long as possible. The first one was a Nokia 3310, the second one a Samsung Galaxy S5. Both of them had this problem with a swollen battery after several years of use; they could be replaced easily. So I thought this is normal for batteries after a long time of dis-/charging circles! It was too expensive to purchase another battery for the ancient Nokia, so I got the Samsung. I noticed the swelling after about 8 years, and the replacement battery was really affordable. Unfortunately my S5 died some months later, despite the "new" battery... Have a Samsung A54 now. As it's impossible now with these smartphones to check - let alone replace - the batteries yourself, due to the fixed cover, I can only hope it won't explode like that... It's a shame the companies chose to force their customers to go to a shop and pay extra to make a replacement nowadays!
I work in the tablet/phone repair business and I can say that this is one of the most popular repairs that I have done. This also happens with iPads from 2019 and back. Customers usually come in with a shattered back or extreme internal screen damage from it rubbing against the digitizer.
Strange about iPads, My old iPad 2 still works fine only for imusic these days as virtually no apps run on it anymore
@@andy70d35 same my 10 years old ipad is still fine
This happened to an iPad I have. What's your experience been like with apple. Do you know if they have covered repairs?
Because u mentioned it happened to ipads as well (apple product), this comment won't get a lot of traction. U would have gotten more likes if u had solely bashed Samsung
I would say weird because I have quite some old Samsung phones with no battery issue.
I currently work for Verizon, and had a 5 year stint with T-Mobile. As off the last 2 years, Samsung devices have been coming in more and more consistently with device battery bloating issues. As of last week, I have seen 2 customers with s10 and s10e that have come with a bloated battery. From my experience in the field, I can confidently say it’s 9/10 of the devices we see with that issue are Samsung branded.
Could it simple be due to market share? I use a xiaomi but it doesn't really make much sense that so many people still buy Samsung if it's so problematic.
@@jasonchan5504 I gotta Samsung device since 2013 I guess when I was 13y. Now I have the s22 plus and S10. But I still have the s7 edge and others. I never had a problem like that and all of my friends that has the Samsung devices and doesn't has this problems too. My mother's phone has almost 6y and still working very well . But I had the iphone with battery issues and my ipad with problem on the screen ( I already change the screen but the problem is still there)
Samsung makes its own batteries. They have a division called Samsung SDI. The batteries have most likely been made by this division is my best guess. Samsung SDI also made the batteries of those Note 7s that caught fire in 2016. I'm not saying other battery companies manufacture perfect products but the historical connection can be seen easily. There was talk in 2016 that Chinas ATL will supply batteries for the Note series (or other Samsung phones) due to the Note 7 fire issue but I don't know what happened afterwards. Maybe it wasn't an exclusive agreement.
You just saved me. This happened to my previous phone which is a Xiaomi and I had not noticed that it was actually the battery expanding! I was still using it to watch videos before going to sleep and i just saw how much the battery was expanded 😵
Another one that might be related to this issue is the green line issue for samsung phones. It is infamous here in the philippines and other southeast asian countries, specifically with phones equipped with the exynos chipset. Apparently, the phones get too hot and damages the display ribbon which causes the green lines on the display.
There is also that issue with other brands as well
I've had a Note 9 since 2019 and this is the first time I suddenly saw the screen flickering green and the whole phone heating up on one side.
Tried turning it on and off again. Same issue. Turned it off, then waited 10 minutes and restarted it. Worked fine for a minute, then the same issue started again.
Now I will simply turn it on one last time, connect it to my PC and back everything up, then turn it off forever and dispose of it 😢
Such a pity because the Note 9 was by far the greatest flagship smartphone ever made.
that's why i buy oppo phones or samsung phones with lcd display im using a04e right now
will my galaxy j 7 pro blow up?
glad you reported this problem, it's really worrying. As a user of such devices, I would like to see how they will respond to your problem and if they will issue a public apology. They are run over by a collective of disgruntled users.
Its time to go Xiaomi
everyone just buy an iphone!
@@jognceesio5518 So you would be satisfied with one manufacturer in any category and let them monopolize the industry?
@@jognceesio5518 ew
samsung really having these issues a WEEK before google drops the pixel 7 and 7 pro is somewhat hilarious. it's free marketing to upgrade if you have a stored samsung.
I was keeping a Galaxy S8 as a backup, and decided to take a look at it because of this video. It's bulging batter has broken the glass (it had a small chip on top which I suspect couldn't take the extra pressure from the swelling), and has popped open at the seem on the side. This is legitimately pretty scary. Really hoping Samsung decides to make a statement and do something about this before properties are damaged, people get hurt, or worse.
Ghjj
plz report the reply above me
Dudee I have a Samsung galaxy grand prime, not in use and also crasked screen,, and a Samsung s7, not in use. I have a Samsung s9 that my mother passed down to me, and it's now my everyday phone. But I charged my grand prime and nothing happened, I also remember charging my s7, nothing happened, the s7 also has a missing button. Maybe I'm just lucky? But I swear that my grand prime should be blown up right now. Lol
I'm in the exact same position, you just made me check mine. I'm using a newer Samsung and haven't noticed any issues. However, I keep a few phones that I no longer use. In particular I keep an S8 as a backup incase anything happens with my current Samsung. I just pulled it out and it's been lying in a drawer for about 6 months, since I last updated it and the back is all cracked. It had a tiny crack on the back which was no big deal, but now the crack has spread across the phone. I can't see the swelling seen in Aruns phones although, I'm completely unsure now. Interestingly the initial crack started at the split line where the phone connects together. WTH!
Omg!! Same thing happened to me. The glass back was all cracked
As a mobile game dev, I received a couple of phones to use as dev kits. One of them, the Galaxy S21 Ultra, sat essentially unused, not even powered once since 2022. When I just checked on it just now, I noticed the case had separated due to a swollen battery, looked it up... And landed on this video.
Note that I said S21, so the problem that is purported to have gone away with S21 still seems very present.
Man Samsung just sent to you, because you are huge TH-camr, because for me when I went in every single Samsung account on Instagram they didn't care! They didn't send me a letter, they didn't care about my issue.
I have my Samsung S23 Ultra, it hasn't 1 year and the battery already starting to swollen. I sent many messages for Samsung and they didn't respond, they don't care! The back of my phone starting to peeling off and Samsung don't say anything. They don't care! I always had a Samsung phone, because I always believed that they could improve in the next year, but it seems that they can repare them issues. My Note 20 Ultra had the same issue that my S23 Ultra has now. I am so disappointed with Samsung.
😂😂😂
Samsung has been doing this for years and nobody has been talking about it. My dad's galaxy s20 FE has an overheating battery and can't even last 6 hours on a full charge. I'll never be dumb enough to buy a Samsung phone again. Just switch to iPhone.
Yup, we regular people won't get the same treatment as these youtubers. My S21+ cover feel off due to the battery and later got the purple line of death. All of which they blamed "user error" and refused to cover it under warranty. Wanted me to pay over $400 for a repair so I refused
My parents use older Samsung phones (s8 and s10) as their main phone, and they have not experienced this issue. I previously checked much older phones that I was not using anymore for years, like my Nokia phone, and sure enough the battery was bloated. This should definitely be clarified by Samsung because we deserve to be informed as consumers. Thanks for bringing this up!
So current users should be fine...it's just the fact that they shouldn't leave their phones alone forong
periods of timr
If the battery stays dead for too long all batteries swell, you can avoid all these issues through charging the batteries once a while.
I'm with you, the 6yo and 4yo Samsung phones we used all those years and the freaking ancient s3(!) have remained just fine (save some strong burn-in from the s8 era), but if it doesn't "keep"... hoo boy, this would be a PR nightmare.
I think this only happened to those who stored their phone without using it for a long time.
Apparently you should keep using your phone regularly
It's quite scary since older Samsung models (some still fully boxed) are still being sold and resold. This does bring light to a potentially serious issue, and hopefully the Samsung team publicly show their findings.
@@Winter-bs2iz Wtf how would the customer know that a boxed phone will be exploding
Potentially serious? This could very well be the biggest tech recall in history.
@@Winter-bs2iz wtf, how is it the customer fault? It's up to the manufacturer to make sure their products are safe?
@@Winter-bs2iz yeah, why can't costumers predict the future from information they don't have?
@@wissembellara6411 it's clearly wriitten in the box when they brought it, are thwy so illterate that they can't read shit? i hate it when illogic and braindead people mortgage against me
Been a Samsung user for just two years now, and luckily never had this issue. But this is something that has to be analysed and fixed as soon as possible.
I think the video talks only about phones that have been kept aside for really long periods of time. Not phones that are actively charged and used. I have a 5 year old samsung that my mom daily drives and it seems fine.
Edit: My reply was specifically to address OP's issue and that his phone is gonna be fine if it's used frequently. It's not a problem to daily drive a samsung. The batteries swelling up is still a major issue that needs to be addressed.
I agree. I have seen swelling and non swelling, depending on usage.
@@adarshchoudhary1900 but that is still an issue, even if the phone is not being used. Imagine it blows up in your wardrobe at night
@@HtheKing Clearly you missed the point, it does not blow in that condition even if you try to cut it, there is little to no energy, however it "could be" blow if you try to charge after that fattnes.
@@ysnyldrm73 well prevention is better than cure
Just saw your video a few minutes ago. I'm watching it on my new Samsung A14.
My previous Samsung A11 did the same thing as your phones were doing. The battery expanded like a balloon separating the case by a 3/8 of an inch.
It is good that the EU is requiring replaceable batteries in the newer phones. This is a very hazardous situation!
In the past, a battery problem was quite simple to resolve. You bought a replacement battery, opened the back and exchanged the old battery with the new battery.
I am inclined as you are to believe this battery issue is a serious problem effecting millions of consumers.
Exploding batteries is a very serious issue. It can result in serious injuries and burns if on your person and is a fire hazard.
I love the way the channel does phone reviews and all kinds of tech stuff but THIS, THIS is what sets you apart and gives you extra credit for what you do. Way to go my man
I totally agree
Oh damn. Samsung HQ going to be in full panic mode now.
9:49 I think this point should have been more than just a footnote at the end of the video. It's really important to store batteries at around 50-60%. That's why most phones bought have that exact capacity when first booting them up as it's the optimal charge for storage.
Great video and it's a good step to make the issue public because that forces companies like Samsung to react and hopefully improve. I'm excited to find out how Samsung responds. From my own experience my Galaxy S3 and some Samsung midrangers of my family had the same issue when we upgraded and just stored the phones in "that random electronics drawer" every household has 😅
100% agree with you, every battery powered device I bought in the past 10 years that I can remember always were between 50-70% charge. BUT it was also mentioned in the video that this happened to phones that were still in their boxes too
@@JerKKeR they were in their boxes but they had been used. Ie: they weren't unopened.
At least, that's the impression I got
granted, but the fact that in all cases cited it was only Samsung batteries swelling is the bigger issue...
But still it should be happening to all devices? I mean this optimal battery storage percentage also applies to non-samsung phones too!
I mean if he puts all of his phones with random battery percentages on his shelf then teh problem should be widespread and not just related to samsung.
And also Samsung hasn't gave any official statement to him either yet.
There's an imposter among us.
@@Redditard maybe the other batteries discharge into a safer range faster?
Fun fact, if you get a screen repair with Samsung parts, they probably replace the battery as well. A “new screen” is often a new frame and battery
Yeah happened to me 😮
My mom’s old S6 had this EXACT same problem only a few weeks ago. It got so bad that the phone wouldn’t charge anymore, which was a big problem since my mom had a lot of pictures and contacts she had on that phone that she hadn’t transferred over to her new phone yet.
Thank you for making a video on this. We weren’t planning on contacting Samsung support since we genuinely thought that it was her fault the phone ended up like that.
Don’t worry, Samsung people have stated this isn’t an issue and it only happens when the phone isn’t being used. So it’s still probably your fault, some how.
It seems like the phone was used in this case
RIP 💀
That's why I stayed using Google photos which I really didn't want to do. But at least if something happens to my phone, my pictures are stored elsewhere.
@@tonyhawk123 lmao coping
I think this issue is clearly among the Samsung phones that are stored for long time. My whole family uses Samsung Phones all the way from low-level to flagships and no one had seen a battery swelling issue, most probably since there still been used today.
Ngl, Samsung needs to take this seriously and find a solution before things go worse.
They probably won't have a choice but to fix since this video will probably go on trending at some point
Usually you need to remove battery if need to store it unused but you cant do that anymore today.
Exactly what I was thinking. The sample space they are using only consists of phones which are not in constant use and were idle for 2-3 years
No it's happening with regular users of the phone too, i am rn replying this comment with my s10 and it has exactly the same issue as being discussed in the video and i thought this time it's because of heatwave and so the glue is loosing up but holy fk I'm holding this mdfkr in my hand to blow up at any time.
Same thing has happened with my friend her back panel is falling apart too we just noticed.
But it shouldn’t even happening in the first place ,the fact it is only Samsung phone that this is happening is pretty bad ,there is no excuse that in Samsung phone such a things are happening especially that Samsung are selling their phones at over $1k ,people should stop defending brand for everything,Samsung need to be accountable for that .
Probably, the average user like me, who charges the phone regularly, may not be affected by this problem. However, this is a serious problem indeed. Since this happens so frequently for many tech TH-camrs, there is still a rare chance it could occur to users like me as well. Thank you for raising this issue.
Thought the same. Its probably because all Tech TH-camrs just have the Phone laying around unused, while everyone else uses it. Its also the only possible way i can explain to myself that that issue hasnt come up yet.
I cant believe I only just now see this video/issue. I have had this exact failure on the only Samsung Phone I ever owned, pretty much weeks after the warranty period ended. Ive repaired it myself with an offbrand battery (thank god). That moment when your knockoff battery is safer. Yeeah I will never ever consider buying a Samsung Phone ever again.
A friend of mine used had her samsung's battery exploded while inside the class. We were all in the middle of the lesson when all of a sudden, her phone just started to fizzle and swole up like a helium balloon before bursting and releasing a ton of toxic gases. The whole class rushed out of the room, including the teacher by the way. Luckily, no one was injured or inhaled any of the toxic gases. I thought I'd share my story here from my middle school experience.
What model was it.
@@core_eilver1691 deez
@@valeriomcn nuts
I have only ever had 2 notebooks have battery swelling issues... both were apple. So does that mean that apples batteries have issues and it is specific to apple?
Geez, exploding phone? more like a Dynade Phone a Dynamite and a grenade.
Arun, I love how you always give everything to research a subject before you make a video and nothing you say is an assumption. I work in a phone shop where we also do repairs, and as a lot of others in this comment section, I have to say swollen batteries are most common in Samsung phones. We also sell used phones that sit in the shelves for a long time, thanks to this video I'm going to take a proper look at the Samsung section tomorrow. Keep up the great work, this is simply the best tech channel on TH-cam thanks to your extreme dedication 💗
I've experienced swollen batteries before, but both were heavily used, and one of the phones was 6 and the other 12 years old. The fact this is happening to 4,3,2-year-old devices is crazy.
It can happen to old batteries, they wear out and even worse off if they are stored with a full charge because Li-ion batteries don't like to be at 100% for long periods and store best at 50% or so
My old PDA from like 15 years ago has a swollen battery but that's an HP.
Samsung only too. Sus. 😢.
This is the reason i will never buy a samsung phone anytime soon
l've experienced swollen batteries before, but both were heavily used, and one of the phones was 6 and the other 12 years old. The fact this is happening to 4,3,2-year-old devices is crazy.
To be fair, I've had this happen on other brands as well. But only after years of daily use.
I work in a phone repair store that mainly focuses on Apple, Google, and Samsung. The majority of repairs we do are Samsung in general. When it's a swollen battery, it's about 20% Apple devices, 0% Google devices, and 70% Samsung devices. I haven't experienced it on any of my multiple Samsung phones, but especially the S10 and older seem to be the most affected. Time will only tell if we start to see more S20s and up or even any Z series
Math doesnt add up but i get your point
Most apple people will go to the apple store.
@@Twelcool or the last 10% is any other brands
@@exxonrcg I was just wondering, is the math not mathing or am I just being a thicko haha...
Z Fold 2s are experiencing this now.
I appreciate you shedding light on this serious issue! I imagine they would have probably offered you a lot of money to stay quiet about it. Mad respect bro ❤
To be fair they should have responded to him more and kept him in the loop 🤣
So I work at a phone repair and service shop, the pattern that I've seen is: if a samsung had been sitting in a drawer not being used for years it was swollen up. If it had been used, it was fine. The danger here is mostly fully empty batteries, from what I've gathered. I also would have to add the fact that I usually see phones below the 300$ price range, and most older than 2-3 years.
I'm also typing this on a 5-year-old Samsung Note8 which is completely fine.
On the other hand, I see more swollen up Huaweis in a week than I see swollen up Samsungs in like a year
That would make sense with the battery from my S4, which I stopped using two years ago when the battery was no longer keeping a charge and I had to replace it with my J3. I now have an S20 FE, 5G. And the only concern I have is on occasion I wirelessly charge it and after about an hour or so the back of it starts to warm up.
Your satement is bullshyed.🐂☺I have a very old phone sitting in a drawer for years and by years I really mean it, doing nothing and battery seems fine yet. But let me illuminate you. If a samsung phone is from the s4 to the s20 according to Canis_Machina , probably is a lipo. Lipo batteries are very sensitive to 2 things. Shock and temperature. There's 2 thing to do about it. Avoid it specially if it cames from very hot environments or replace battery to a non samsung battery. There is another factor that seems could be an issue like everyelse brands. Updates. Phones aren't intended to last little so its another point ot take into consideration. But still chinese brands are a no-no. Incendary latent grenades detected.
@@acespades8747 there will always be exceptions my friend....what is he said is generally true...
Thanks for your input. Your experience puts things in prespective.
Maybe I don't need to replace my s20FE battery just yet.
What did you expect, you’re not dealing with an American company!
As someone who has multiple galaxy devices stored, ive had 1 expand like this. It was a device i had only used once or twice, definitely having less than 2 discharge cycles.
The trend i notice here is that these batteries/phones are barely used, then stored.
I dont see this being much of an issue with devices that have had normal usage, but I would investigate this route..
It happened this week to my S22, which I use daily. Samsung charged me 10% of the value I paid for the phone in 2022, didn't meet the repair deadline and aren't answering my calls. Guess I'll go back to Xiaomi.
I use my Note8 every day as my main phone and it has happened twice.
@@HendrilMuinarczyki Made in China, oh that will be safe, wouldn't be surprised if it exploded and caught stuff around it on fire.
Cleaning out my closet last month and found my old S8 with an expanded battery.. I also assumed it had to be my fault or just a random case. Crazy and scary to see how common this is.
someone please setup class action
@StrawberryStar Lol a safety precausion that makes the phone explode
Very safe indeed
Same here. I found my s8 and thought how strange it was for the phone to have split open.
@A Jack same exact thing happened to My s8 a few months ago
@StrawberryStar from my experience that is my explanation also.....but the thing is Samsung could have easily fix this by disconecting the battery completely when it get in those low levels.....think they might need something to still be powered even when the phone is closed......maybe a key or something like a wake up circuit.....but anyway nice to see someone else thinking same as me and not getting his pants brown jist from seeing this video😅😅😅
Very interesting find! I worked for a Canadian telecommunications company for years and have had to dispose of multiple display phones which swelled/split-all of them Samsung. I always assumed it was over use or being connected to a charger 24/7 that caused this, though funny that none of the other display models had this issue…
So it is not an issue of not using or charging the phone for a long period of time. This observation deserves more attention.
Good info, so even a display item has this problem, then its a systemic problem. They need to be served a class action lawsuit for this.
everyone just buy an iphone!
@@jognceesio5518 Really not helpful. I'd rather buy a Pixel, thanks.
🛑 When the device is used regularly... Then there is no problem.... There are Only 5/10 TH-camRS on our planet who use to store phones. So not a problem of common users it's a TH-camRS problem. 🛑
Definitely an eye opener, at my work we store a ton of old cell phone batteries none of which have been connected to phones for long periods of time (we do use them to test other phones without batteries though). We have noticed a few have budged batteries which were Samsung but we just thought this was a case of it could be happening to any battery not brand specific. I'll be taking a look at them the next chance I get to see if any more are blown or not. Thanks for bringing this up it could save lives.
any update?
@@ichpaul3557 I found one more bulged Samsung battery the other brands batteries were still fine.
no, it really couldn't "save lives". These batteries are completely dead and only bulge at all because of that exact fact. The only way these batteries are a risk to anyone is if you see a battery so bulged it could pass as your average American at a mcdonalds and decide to plug it into a 60w charger anyway. And frankly, if you have someone on staff who does that, the thing that got people hurt wasn't the battery, it was the asshat who hired someone who clearly needs a full time guardian.
For people who dont know, this problem started when Samsung rushed to make the Galaxy Note 7. a week after the release, there were many reports of the battery overheating and exploding. This problem came with many other people too. This has also happened for a few other Samsung phones too. The last straw of this was when the Galaxy Note 7 exploded on an aircraft which caused the aircraft to come to an halt. It was so dangerous that the phone was banned on airplanes. This problem again came back in 2022. Where Mrwhosetheboss made a video on 3 or more phones batteries exploded. This happened to other tech youtubers too. Why is this happening? The answer is that the makers of Samsung Galaxy Note 7 had stuffed too much components into the battery, which caused it to overheat and explode.
I have an S20 FE that I keep stored in case I ever need a backup and it seems to be fine but this is still very disturbing. I have Samsung phones, buds, watches and tabs and I really would hate to give all those products up but this is really making me think twice about staying with Samsung in the future.
Its happening with all brands . You shouldn't store phones below 50%
@@samhbk9896 nah you should store them not above 50%. I usually go for 30 before putting them away. Enough not to drain completely but as little as possible.
That's what worked well for various old phoned (5-12 years) and in fact I've checked the batteries now and they're completely fine. Luckily opening up those phones is easy once it's been done before xD
just charge the phone from time to time (like every 30 days) until 30% or 50% depending on the size of the battery. and don't worry about it. when you take it out of the storage be a bit careful with it.
@@samhbk9896 No, don't store your phone if its ABOVE 50%.
Same. I hope that I don't have to switch to apple...
This is especially surprising since Samsung of all Android brands has been one to shy away from Ultra Fast Charging tech that BBK brands, Xiaomi and the like have brought to the mainstream in the past few years. Samsung definitely needs to answer and I won't be surprised if they have multiple lawsuits coming their way!
Maybe this is a reason why they have stayed away, knowing their batteries are not up to the power
What's fast charging got to do with anything? The problems in this video are caused by NOT CHARGING.
@@johncoops6897 fast charging degrades batteries quicker
@@johncoops6897 bruh everyone knows tht fast charging decreases ur battery life and is harmful
@@failed_abortion0825 - yes, and everyone knows that the problems shown IN THIS VIDEO have absolutely nothing to do with charging.
They are caused by never charging DOH
The fact that purposefully trying to bend an iPhone 6 in half and succeeding was of great controversy and this is something I’ve barely heard mentioned in any news articles at all, really says a lot about the scrutinization of some companies versus others. This should be massive
The issue with the 6 was that it was bending by itself in peoples pockets
@@kowhaifan1249 something tells me phones blowing up in pockets is a slightly bigger issue
I think it's more so because this is an issue that only represents itself years after purchasing whereas people found out about the bending iPhone thing quickly after release.
When brand new Galaxy 7s were blowing up a few years ago that did also get quite the spotlight in the news.
@@sargedevYT this samsung battery swoll happens when its not used for a long period of time if I understand correctly, so if the phone is used regularly (draining and charging battery regularly), the swollen wont happen
@@tylerhawkins2467 My s5 batteries would bloat up, and I used the heck out of that phone. It seems like as the radio became more and more obsolete, the batteries would fail faster as the phone would sap their power looking for a signal.
3 years into my samsung phone and this issue has hit me too, except perhaps worse
my phone has been overall fine for a couple years, then just last week it was dying quickly, as well as charging, and holding charge poorly. A few days to a week later, it starts expanding RAPIDLY and RANDOMLY. I was lucky to identify it quick and get it outside of my house ASAP and i'm just waiting for it to explode as I type this.
The weird thing is, I have old phones in here, OLD ones. My 6 y/o Moto, my 5 y/o Blu and my 4 year old moto. None of them are showing signs of swelling or possible combustion. Yet my newer 3 y/o samsung just got ready to pop
I have a pretty extensive phone collection as well and Samsung is the only brand with this problem that I’ve noticed. The really old galaxy phones had this issue the worst but you could swap out the removable battery so it wasn’t a big deal. But now it’s only noticeable when it’s gotten enough pressure to peal the adhesive holding the back glass off. Seems scary if it comes to regular consumers unaware of the risks.
True
@@Alocater The risk? If you decided to charge your samsung phone that you havent used in a long time, it might cause a fire, or worst an explosion
@@Alocater stop being a fanboy jheez ,it is embarrassing how u are protecting Samsung whatever they do ,Samsung did messed up in here ,there is no excuse to this .
lmao i was 14 y.o when my samsung s3's battery expanded I thought it was just something that normally happens on batteries as they get old and I still used it regardless looking back now what a dangerous situation I was put in
The old solution with flexible removable backs was much safer. The flexible lid would then flex, instead of building up a high pressure that could break the screen or cause a fire. Combined with the water proof seal that we saw in some models before Samsung "took an apple" and glued it all together, it was quite flexible and nice.
Also, the backs did not break as they do now. I replaced the back of my daughter's S21 Note+ last weekend and now it is broken again :-/
Thats why i use the S20 FE. Its "plastic" back but a very nice one and it wont break :)
LOL The flexible lid is not the problem here. If your phone battery is gonna explode, flexing isn't going to stop it. Dumb asf comment
look up samsung xcover 6 pro . Headphonejack, sdcard slot, removable battery. 50mp camera and 120hz screen. downside is the speaker is mono.
I'd happily trade water resistance for removable phone backs
They could "take an Apple" and just make phones that don't blow up
I was working with an electronics store network, we had Samsung phones (along other brands) since 2005. Our policy was to discount older models and sell them even after about 10-14 months of shelf life. Back in 2005-2010 about 40-50% of Samsung phones had this problem, mostly manifesting at around 18-25 months of age. This was a thing with clamshell phones, even before smartphones. Also, mostly happening with Samsung, very few Nokias, Sony Ericsson etc's. Since phone had removable batteries back then, we asked Samsung for replacement batteries for those phones. Our network had 27 stores, about 100-200 Samsung phones were failing per month as opposed to 2-5 per other brands and of similar age. Also, they were stored in their boxes, in the same warehouses.
A few additional notes. Most Samsung phones didn't exhibit this problem when used normally, charged every 1-2 day. This was happening to phones that were not in use or brand new in box ones. It got so frustrating to remove a box wrapper in front of a customer just to see a swollen battery inside that we preferred to unseal the boxes ourselves and charge the phones from time to time even if it meant to sell them as refurbished or "open box" products.
Sorry for the late response. I’ve noticed that a few Samsung phones in my collection were ruined due to swollen batteries. I use some of the phones every so often, and it seems that frequent usage has kept the most used of my collection intact. The phones I used regularly were fine, while the ones that weren’t used at all were usually the ones most affected.
(apologies to anyone who had to read this)
I'm a cellphone technician and yes I've seen the swollen battery issue mostly in Samsung phones, but I've also seen the issue in some iPhones and Huaweis too
Is that for heat waves?
this happened to my old iPhone, but I was running emulators on it and drained the battery a lot, I've also had the battery do this on an old LG android phone of mine back I'm the day. My note 20 ultra which Is being used maybe 10+ hours a day for music and videos for 2 years has not had this issue at all and the battery still holds up well.
Yep, my old Huawei Mate 9 did the same.
Huawei had Samsung batteries in many models so that confirms it.
its like clams once they have opened means they are ready to eat.
It's been over a year since I've seen this video. I've seen this on instagram/facebook and wondered "Hmm, this is some good content" and never got across any of it ever. And since the last few weeks, TH-cam's algorithm's bringing me this gold stuff!!!!
One of my friends works at a phone fixing service (the type you see at the malls) and they get quite a few people bringing phones in for swollen batteries and they’re mostly Samsungs (he checked their records) they’ve had a few outliers but those are very few and far between - so I would say that this could very likely be a pattern
fake story please stfu
woo
I've had all the iphone from the s4 and I skipped the note 7 but I've never had this problem....I'm using the s22 ultra right now and I'm also using the fold 4 and I have absolutely no issues...b careful who y'all listen to the world gets deceiving...🤟🏾
@@marcusperry1752 I personally have a S20 and haven’t had a problem with it yet so I’m not sure if it’s all Samsung phones or only certain batches or something else. I’m just stating what my friend said after I asked him
@@Cqntemplate maybe it's just with a specific country's manufacturing unit. I recently bought a samsung like less than a week ago and tbh I have never seen any battery issue like this happen to anyone I know
Suddenly Samsung’s generous trade in program is making terrifying sense….
Holy shit. That makes a ton of sense.
I'm still using a galaxy note 10, because I love the look of the back glass. It's that multi-color reflection one. So lit. It's upsetting to me that they got rid of that, so I didn't trade in.
This is a conspiracy theory I am 100% buying.
Replied Using Galaxy S21 Ultra, To be traded for s23
Haha, definite an incentive for them to get their phones back, since they all have one year expiration date.
I just had this happen to my Z fold 2. Purchased Sep 2nd 2020. Phone has been used daily since then and only used their aramid case for the back. The back glass popped while being used and I had to turn it off since I thought it was gonna catch on fire.
As a Samsung user, I am extremely concerned about this finding. Thanks for exposing this situation.
It isn't really a problem if you actively charge your phone.
@@Akhil-gd7lp I mean yea. But it makes the brand look bad.
I have S20FE :/
For my phone, note 9 i charge it regularly even though it happened.. i didn't realise as it has solid mobile cover.. when open it, realised it yesterday..
@@arjun4583 dont use it, it can literally explode
Based on my own experience if you leave a lithium battery to go flat and don't use the device it can expand or just die and not charge back up.
All the examples where phones that hadn't had continued use, rather just stored.
Not really as big of an issue to everyday people. But it is weird that it is just effecting Samsung phones.
A perfect reason why we should have removable batteries. If you can remove the battery before storing a device that also helps prevent the phone from drawing power and draining the battery completely flat.
07:28 that hurts.
08:06 dispose of them? That couldn't be anymore wasteful. Send them my way and I can get them fixed for you.
I agree that other phone parts are going to waste if the the whole phone are just thrown away. I hope people realise these samsung devices can be still revived and restored
07:28 oof that hurts no wireless charging anymore
He can fix himself, and what you said also the manuals said in old days phones
completely agree. most prob due to some additional materials samsung used after its disaster with the note 7. separating it from other brands and the phones mostly being after the note 7.
Exactly this! These phones are getting this way most likely because they are being stored and not used, I also wonder if they were charged to 40% as it's recommended before storing them. But it's still suspicious that it happens so much to Samsung....