Such an amazing video! Thank you for this review. It was super helpful as a design/enthusiast working on our first build. I especially appreciated the detail and the comparison between Miele.
Just a few comments: We bought a much cheaper stainless steel , series 2 years ago; maybe a 300, Silence Plus 50 dBA, which has most of the same settings as more expensive models, but just has two small upper racks on the third level. I think we paid about $500 for it, discounted from Home Depot. We have to use a rinse aid, which lasts about 3 weeks. Most of the time, we don’t notice it running, but we have to remove and clean the filter about every 3 weeks with daily use. Dishes and glass casseroles come out usually spotless. The stainless steel finish has the plastic coating you described on more expensive models. Caution: There’s some guy on TH-cam who shows how to remove the coating! Don’t! If I bought a Benchmark model, I would opt for an extended warranty because of complexity.
Thanks for pointing out that new fangled, spinny thing in the bottom of the dishwasher!! Great video with good looks at controls and unique features of the benchmark series. And my wife and I laughed so hard at the end of this long video... "not wanting to ramble on." 😂
This is a very thorough and helpful video since we may be looking to replace our 11-year-old Bosch SHE9ER55UC. Our biggest disappointment with our Bosch dishwasher (and cooktop) is the labeling of the buttons (or knobs on our Bosch cooktop) - neither are etched into the metal in any way and they wear away/disappear over time from use. So my obvious question is did Bosch improve on this concern in the past 11 years?
Thank you, great information....especially after a power surge ruined the control panel and strip of my 20+yr old GE Profile this past weekend....Repairs will cost about 50% of a new dishwasher. Might be time to acquire a quiet and energy efficient replacement whether Bosch or Miele.
Thanks! I am replacing a 18 year old Bosch, it still works, but exterior parts are cracking and the front panel is broke and I can't replace the part. I have put my finger inside and push down in the button to turn it on and off. Like I said, it still works, but time to replace it and it went way beyond it's life expectancy and it looks like this model is the one to get!
Nice video! I'd assume RackMatic has been around for 20 years, maybe even since the 90s. In Europe, and probably elsewhere in the world, you only get a choice between cutlery basket or drawer. The design of the racks seems to fairly unique to North America, anyway. Now the real question is: where does the footage of the lower spray arm in action come from?
lol Wow. You’ve got a great eye. I found that footage on a forum somewhere. For some reason you guys get features and upgrades waaayyy before North America. I don’t think we got rackmatic here until the mid 2000’s. 😂
@@appliancesexplained We also got Zeolite way before the US. On the other hand, the MyWay 3rd rack was introduced here like a year after its debut in the US and that swirling spray are is only available under the Gaggenau brand as of now.
Hey Quick question. This unit says it has Timelight on the ground yet I got one and I dont see where to turn this on. It states it on their website that it does include it. Also didnt see you put it in the video, curious as to if your unit has this.
The version I show here displays the time remaining behind the plexiglass inlay on the right side of the pocket handle. If you purchase the bar handle(SHX9P) or panel ready (SHV9P) versions, the time remaining will shine on the floor.
Any recommendations for a heavy duty dishwasher that will last many years with basic maintenance that does not have any fancy smart features? I don’t want 20 settings and internet connectivity. I just want something well built with a few basic settings. Something like whatever would have been top of the line back in the 90s.
@@Turdafonzanoon Clean the filters and door seals, use the water softener and run a cleaning agent every 6 months and you’ll probably have it for a lifetime.
@ It might be stuck in a cycle. There should be a reset sequence. Try holding the Power icon for 4 seconds. After the reboot process has completed, you might need to turn the power off and on again. Once this is completed you shod be able to select act cycle.
The spray arm on the 800 series works differently than most spray arms because the large arm is motorized and parks the spinner in a quadrant for a certain amount of time before moving it to another quadrant. I believe that the app allows the user to customize how this works.
@@Only60GamesPlayed I’ll have to check their home-connect app to see if it’s an option. I think the top rack only feature was a bit of a gimmick in that it used something like 80% of the water and energy of a normal cycle.
The music at the beginning is obnoxious (just saying) and for content, you might want to consider adding maintenance videos (or shorts) as well as older model how to ?
Where to start? I own several houses, and for the past 20 years I've equipped them with a variety of Bosch dishwashers. In total, I've owned six of their machines ranging from (comparatively) cheap to high end. Some notes on my experiences: My first machine was an SHX57C05UC/31. This, back in 2005, was a high end machine in the Integra 800 range. What grabbed our attention was the low noise (46db) and the absence of a heater element to dry the dishes. The dishes dry as a result of residual heat - the machine has an inline water heater so towards the end of the wash cycle the temperature of the water is pushed high so the interior stainless steel cabinet, and dishes, become very hot. When the cycle ends, the machine beeps and you are expected to crack the door so steam can escape. Sounds weird, but it is highly effective aside from water occasionally finding a low point to congregate (such as the base of a glass tumbler). You must crack the door or the results will be less satisfactory! This dishwasher was remarkable for its ability to clean dishes, cutlery, glasses despite caked-on food left overnight. With this machine you do not need to pre-rinse your dishes - just load, hit the auto button, and the machine delivers flawless performance. You know that 'rinse aid' solution you're supposed to add? We've never used it. Then again, our house has a salt-ion-exchange water softener. Our machine lasted to September of 2024 from May of 2005. So over 19 years just two repairs were required, both of which I performed myself. Any confident, moderately skilled DIY'er could watch a youtube video to perform the same repairs because the machine is/was remarkably easy to work on. The two failures were the drain pump (which became noisy, weak and then failed), and the other was the turbine pump. The drain pump is quite clever since it works by induction, causing an impeller to turn without bearings or seals (into the motor itself). Actually, though, the noisiest element in the entire machine! The turbine, not the motor running the turbine, was far more of a concern. This turbine appears common to just about all Bosch dishwashers (not sure about the SHP9P) and I've seen the exact same part on at least 5 occasions. In each case, the turbine failed after approximately 5 to 7 years of daily use. Failure was so common that Bosch marketed a repair kit which included the turbine, and two seals. In September of 2024 the turbine failed again, but this time I could not source the repair kit. Bosch would sell me a motor and turbine combo, but the price was unattractive at over $250. So we bought a new machine as the SHX57C was showing its age in other ways. More on that later. The turbine/impeller is the Achilles heel of the machine. It is a an atrocious design aggravated by horrible construction - the two parts of the turbine (or impeller to use Bosch parlance) are held together by tiny studs (3 per blade) and, I suspect, glue. These studs inevitably fail and the turbine/impeller promptly disintegrates. Fortunately the housing is strong so the turbine parts are contained. Repairs are very possible and return the machine to 100% operating condition. The motor itself appears near bulletproof although it's an older design with a run capacitor than can potentially leak over time. Regardless, I was very sad to say goodbye to the SHX57C. It was MUCH quieter than the stated 46db. The only time it reached this sound level was when the drain pump was operating. Otherwise it was so close to silent my SPL meter picked up nothing while the machine was washing and registered 36db during rinse. The aging elements were the trays. You would think at this price-point the trays (shelves) would be stainless steel. They are not. They are in fact plastic covered mild steel. Eventually the plastic cracks, peels and the metal quickly rusts. You can repair if you spot the rust early enough and buy a kit off Amazon to recoat. Otherwise, expect to spend hundreds of dollars replacing them! Our latest machine is supposedly the direct replacement for the SHX57C. The model is: SHX78CM5N. This model is rated at 42db but out-of-the-box you'd be lucky to get close to that figure. What was missing was insulation. The back of the machine was devoid of insulation as were the corners and assorted other areas that were fully covered on our SHX57C. Install was easy but the machine's noise was unimpressive. However, remember we just retired the SHX57C? Well, we took insulation off that machine and covered the exposed areas on the new machine. We ended up transferring 50% of the insulation to the new machine! But it did the trick. The machine is still noisier than expected (hitting 44db peak) but in normal operation is now very satisfactory at an average of 36-38db. The 3rd tray? Our old machine didn't have this. The new, top tray, means the machine struggles to stay inside the stated dimensions. They actually thin-out the insulation on a top ridge area which accommodates a water channel inside the machine - which I guess is why the machine is noisier. Not sure. Anyhow, we tried using the top rack. I can imagine some people will find time to load the top tray, but for us this feature is mostly useless except for a few longer items (mixing spoons etc). Big shrug of the shoulders on this feature! Lower the middle tray immediately to accommodate tall glasses! Lowes do not stock the absolute high end machines like the SHP9P and indeed we couldn't find a source in Phoenix, Arizona. So we settled. I wish we hadn't but in the end it worked out. Does the machine clean as well as the SHX57C? Yes, it does. Does it clean better? Nope. But how do you top perfection? Based on 19 years of daily use? If you DO buy one of these high end machines, I recommend taking the extended warranty. Looking over the machine briefly with a camera on a stick, the mechanism is antiquated but I guess if it ain't broke, don't fix it. I have no idea what the turbine/impeller looks like. I have to hope they fixed the systematic problems that affects ALL preceding machines regardless of cost. Would I suggest buying the more expensive machines? Well, not for us - you may find a reason: We have an all-house water softener system so I do not need an internal Bosch solution. Nor do I see any purpose in the interior light. I have absolutely no idea why Bosch thought this was a worthwhile addition! So that leaves the superior sound insulation. Well, you can find Bosch insulation solutions on ebay. They don't cost anywhere close to the $400 upgrade to the SHP9P. The closest competition is probably Maytag or LG. The LG has more technology, an inverter driven pump motor but I cannot comment on the machines except to say the 'steam feature' in the door is an absolutely daft idea that represents a weak spot in the design. If this feature leaks steam into the electronics it would be game over! Bosch make the cheapest, nastiest trays which is annoying; and whatever else you do, don't ever try to push home the trays using the door! That's a great way to damage your machine. Any machine. Whether you spend $500 on a Bosch or over $1600, the basic pump/heater mechanism tends to be the same. You pay dearly for extra features and extra sound insulation. Would I recommend Bosch? Absolutely. Provided money isn't an issue. Then again, anything you buy from Bosch is going to cost an arm and a leg. But more on that another day... Hey Bosch. An idea for a worthwhile feature - an internal mechanism to crack open the door at the end of the cycle!
Hi David, Bosch offer the Auto air feature on their 5 series which cracks open the door at cycle end. It works like a charm. It can be set to on or off by user for the cycle.
@@appliancesexplained Thank you for that! I managed to buy a dishwashwer without realizing it had that feature. Egg on my face! Not making excuses for inadequate research before buying the machine, but Bosch might want to improve their advertising at the retail level. Went into Lowes and absolutely no-one in sales mentioned this feature (or knew anything about it when I asked them this morning).
@@appliancesexplained Okay, I experimented with the Crystal Dry option. To be honest, it's a disappointment. The dishes were far from dry - so much so I've gone back to cracking the door. The question is whether, maybe, my 'crystal dry' option isn't working?
Yeah, so this is not the Consumer Reports Website or their TH-cam channel. The video is a presentation of the dishwasher currently rated at the top of Consumer Reports. If you’re looking for CR content on TH-cam go here: th-cam.com/users/consumerreports
![Best Dishwashers 2024 [don’t buy one before watching this]](/img/n.gif)
Such an amazing video! Thank you for this review. It was super helpful as a design/enthusiast working on our first build. I especially appreciated the detail and the comparison between Miele.
@@KimJimenez 🥰 Thank you Kim!!!
Just a few comments: We bought a much cheaper stainless steel , series 2 years ago; maybe a 300, Silence Plus 50 dBA, which has most of the same settings as more expensive models, but just has two small upper racks on the third level. I think we paid about $500 for it, discounted from Home Depot. We have to use a rinse aid, which lasts about 3 weeks. Most of the time, we don’t notice it running, but we have to remove and clean the filter about every 3 weeks with daily use. Dishes and glass casseroles come out usually spotless. The stainless steel finish has the plastic coating you described on more expensive models. Caution: There’s some guy on TH-cam who shows how to remove the coating! Don’t! If I bought a Benchmark model, I would opt for an extended warranty because of complexity.
Thanks for pointing out that new fangled, spinny thing in the bottom of the dishwasher!! Great video with good looks at controls and unique features of the benchmark series. And my wife and I laughed so hard at the end of this long video... "not wanting to ramble on." 😂
lol
Yes... technically the whole thing is just me rambling on about this thing. 😅
I love the level of detail in this video!
A very well thought out and presented video, thank-you! Can you tell me what that triangle in the top right hand corner does please?
This is a very thorough and helpful video since we may be looking to replace our 11-year-old Bosch SHE9ER55UC. Our biggest disappointment with our Bosch dishwasher (and cooktop) is the labeling of the buttons (or knobs on our Bosch cooktop) - neither are etched into the metal in any way and they wear away/disappear over time from use. So my obvious question is did Bosch improve on this concern in the past 11 years?
@@timregello6032 It’s difficult to say for sure but if I had place a bet, based on the feel of the plastics, I’d guess they could wear off over time.
Very practical and informative video that was well presented. Is there an option or is there an adjustment for washing just the upper or lower racks?
Excellent review. Was interested and now I will go with this model Bosch.
Glad to hear! That’s why I make ‘em. 😏
Thank you, great information....especially after a power surge ruined the control panel and strip of my 20+yr old GE Profile this past weekend....Repairs will cost about 50% of a new dishwasher. Might be time to acquire a quiet and energy efficient replacement whether Bosch or Miele.
@@michelleb7131 I don’t think you’ll be disappointed with either of them! 😉
Thanks! I am replacing a 18 year old Bosch, it still works, but exterior parts are cracking and the front panel is broke and I can't replace the part. I have put my finger inside and push down in the button to turn it on and off. Like I said, it still works, but time to replace it and it went way beyond it's life expectancy and it looks like this model is the one to get!
It absolutely is!
Nice video! I'd assume RackMatic has been around for 20 years, maybe even since the 90s. In Europe, and probably elsewhere in the world, you only get a choice between cutlery basket or drawer. The design of the racks seems to fairly unique to North America, anyway. Now the real question is: where does the footage of the lower spray arm in action come from?
lol
Wow. You’ve got a great eye. I found that footage on a forum somewhere. For some reason you guys get features and upgrades waaayyy before North America. I don’t think we got rackmatic here until the mid 2000’s. 😂
th-cam.com/video/VwIGXSWmEZ8/w-d-xo.html
@@appliancesexplained We also got Zeolite way before the US. On the other hand, the MyWay 3rd rack was introduced here like a year after its debut in the US and that swirling spray are is only available under the Gaggenau brand as of now.
I love your details. Good job!
🥰
Hey Quick question.
This unit says it has Timelight on the ground yet I got one and I dont see where to turn this on. It states it on their website that it does include it. Also didnt see you put it in the video, curious as to if your unit has this.
The version I show here displays the time remaining behind the plexiglass inlay on the right side of the pocket handle. If you purchase the bar handle(SHX9P) or panel ready (SHV9P) versions, the time remaining will shine on the floor.
@@appliancesexplainedi cant find the light either!
Any recommendations for a heavy duty dishwasher that will last many years with basic maintenance that does not have any fancy smart features? I don’t want 20 settings and internet connectivity. I just want something well built with a few basic settings. Something like whatever would have been top of the line back in the 90s.
Any Miele really but if you want a really nice one, I’d recommend taking a look at the PFD104. The G7156SC is a great option too though.
@@appliancesexplained Thanks. I’ll look into those.
@@Turdafonzanoon Clean the filters and door seals, use the water softener and run a cleaning agent every 6 months and you’ll probably have it for a lifetime.
I can't figure out how to select the different wash features on the 800 series😊! Please help
@@valerie8320 What are you having difficulties trying to use?
@@appliancesexplained I can't figure out how to select a wash cycle. I can't get it off the default 60 minute wash setting.
@ It might be stuck in a cycle. There should be a reset sequence. Try holding the Power icon for 4 seconds. After the reboot process has completed, you might need to turn the power off and on again. Once this is completed you shod be able to select act cycle.
The spray arm on the 800 series works differently than most spray arms because the large arm is motorized and parks the spinner in a quadrant for a certain amount of time before moving it to another quadrant. I believe that the app allows the user to customize how this works.
This is correct! 👍
The Home Connect is a feature I’d like to have more info and instructions for.
I have the same one and it washes great. Love it.
How does it dry?
Are you able to wash the top rack?
@@Only60GamesPlayed I’ll have to check their home-connect app to see if it’s an option. I think the top rack only feature was a bit of a gimmick in that it used something like 80% of the water and energy of a normal cycle.
I can't afford it 😢 but maybe one day I'll need to know all this information
The music at the beginning is obnoxious (just saying) and for content, you might want to consider adding maintenance videos (or shorts) as well as older model how to ?
Got agree. The intro wasn't needed.
Where to start? I own several houses, and for the past 20 years I've equipped them with a variety of Bosch dishwashers. In total, I've owned six of their machines ranging from (comparatively) cheap to high end. Some notes on my experiences:
My first machine was an SHX57C05UC/31. This, back in 2005, was a high end machine in the Integra 800 range. What grabbed our attention was the low noise (46db) and the absence of a heater element to dry the dishes. The dishes dry as a result of residual heat - the machine has an inline water heater so towards the end of the wash cycle the temperature of the water is pushed high so the interior stainless steel cabinet, and dishes, become very hot. When the cycle ends, the machine beeps and you are expected to crack the door so steam can escape. Sounds weird, but it is highly effective aside from water occasionally finding a low point to congregate (such as the base of a glass tumbler). You must crack the door or the results will be less satisfactory!
This dishwasher was remarkable for its ability to clean dishes, cutlery, glasses despite caked-on food left overnight. With this machine you do not need to pre-rinse your dishes - just load, hit the auto button, and the machine delivers flawless performance. You know that 'rinse aid' solution you're supposed to add? We've never used it. Then again, our house has a salt-ion-exchange water softener.
Our machine lasted to September of 2024 from May of 2005. So over 19 years just two repairs were required, both of which I performed myself. Any confident, moderately skilled DIY'er could watch a youtube video to perform the same repairs because the machine is/was remarkably easy to work on. The two failures were the drain pump (which became noisy, weak and then failed), and the other was the turbine pump. The drain pump is quite clever since it works by induction, causing an impeller to turn without bearings or seals (into the motor itself). Actually, though, the noisiest element in the entire machine! The turbine, not the motor running the turbine, was far more of a concern. This turbine appears common to just about all Bosch dishwashers (not sure about the SHP9P) and I've seen the exact same part on at least 5 occasions. In each case, the turbine failed after approximately 5 to 7 years of daily use. Failure was so common that Bosch marketed a repair kit which included the turbine, and two seals. In September of 2024 the turbine failed again, but this time I could not source the repair kit. Bosch would sell me a motor and turbine combo, but the price was unattractive at over $250. So we bought a new machine as the SHX57C was showing its age in other ways. More on that later.
The turbine/impeller is the Achilles heel of the machine. It is a an atrocious design aggravated by horrible construction - the two parts of the turbine (or impeller to use Bosch parlance) are held together by tiny studs (3 per blade) and, I suspect, glue. These studs inevitably fail and the turbine/impeller promptly disintegrates. Fortunately the housing is strong so the turbine parts are contained. Repairs are very possible and return the machine to 100% operating condition. The motor itself appears near bulletproof although it's an older design with a run capacitor than can potentially leak over time. Regardless, I was very sad to say goodbye to the SHX57C. It was MUCH quieter than the stated 46db. The only time it reached this sound level was when the drain pump was operating. Otherwise it was so close to silent my SPL meter picked up nothing while the machine was washing and registered 36db during rinse.
The aging elements were the trays. You would think at this price-point the trays (shelves) would be stainless steel. They are not. They are in fact plastic covered mild steel. Eventually the plastic cracks, peels and the metal quickly rusts. You can repair if you spot the rust early enough and buy a kit off Amazon to recoat. Otherwise, expect to spend hundreds of dollars replacing them!
Our latest machine is supposedly the direct replacement for the SHX57C. The model is: SHX78CM5N. This model is rated at 42db but out-of-the-box you'd be lucky to get close to that figure. What was missing was insulation. The back of the machine was devoid of insulation as were the corners and assorted other areas that were fully covered on our SHX57C. Install was easy but the machine's noise was unimpressive. However, remember we just retired the SHX57C? Well, we took insulation off that machine and covered the exposed areas on the new machine. We ended up transferring 50% of the insulation to the new machine! But it did the trick. The machine is still noisier than expected (hitting 44db peak) but in normal operation is now very satisfactory at an average of 36-38db.
The 3rd tray? Our old machine didn't have this. The new, top tray, means the machine struggles to stay inside the stated dimensions. They actually thin-out the insulation on a top ridge area which accommodates a water channel inside the machine - which I guess is why the machine is noisier. Not sure. Anyhow, we tried using the top rack. I can imagine some people will find time to load the top tray, but for us this feature is mostly useless except for a few longer items (mixing spoons etc). Big shrug of the shoulders on this feature! Lower the middle tray immediately to accommodate tall glasses!
Lowes do not stock the absolute high end machines like the SHP9P and indeed we couldn't find a source in Phoenix, Arizona. So we settled. I wish we hadn't but in the end it worked out.
Does the machine clean as well as the SHX57C? Yes, it does. Does it clean better? Nope. But how do you top perfection? Based on 19 years of daily use?
If you DO buy one of these high end machines, I recommend taking the extended warranty. Looking over the machine briefly with a camera on a stick, the mechanism is antiquated but I guess if it ain't broke, don't fix it. I have no idea what the turbine/impeller looks like. I have to hope they fixed the systematic problems that affects ALL preceding machines regardless of cost.
Would I suggest buying the more expensive machines?
Well, not for us - you may find a reason: We have an all-house water softener system so I do not need an internal Bosch solution. Nor do I see any purpose in the interior light. I have absolutely no idea why Bosch thought this was a worthwhile addition! So that leaves the superior sound insulation. Well, you can find Bosch insulation solutions on ebay. They don't cost anywhere close to the $400 upgrade to the SHP9P. The closest competition is probably Maytag or LG. The LG has more technology, an inverter driven pump motor but I cannot comment on the machines except to say the 'steam feature' in the door is an absolutely daft idea that represents a weak spot in the design. If this feature leaks steam into the electronics it would be game over!
Bosch make the cheapest, nastiest trays which is annoying; and whatever else you do, don't ever try to push home the trays using the door! That's a great way to damage your machine. Any machine. Whether you spend $500 on a Bosch or over $1600, the basic pump/heater mechanism tends to be the same. You pay dearly for extra features and extra sound insulation. Would I recommend Bosch? Absolutely. Provided money isn't an issue. Then again, anything you buy from Bosch is going to cost an arm and a leg. But more on that another day...
Hey Bosch. An idea for a worthwhile feature - an internal mechanism to crack open the door at the end of the cycle!
Hi David,
Bosch offer the Auto air feature on their 5 series which cracks open the door at cycle end. It works like a charm. It can be set to on or off by user for the cycle.
@@owensmith9561 Interesting. Seems strange it isn't on the Integra 800 series. Maybe the 800 is a fundamentally older design?
@@davidgapp1457 the 800’s have the “Crystal Dry” upgrade that negates the need for the auto open feature on the 500 series.
@@appliancesexplained Thank you for that! I managed to buy a dishwashwer without realizing it had that feature. Egg on my face! Not making excuses for inadequate research before buying the machine, but Bosch might want to improve their advertising at the retail level. Went into Lowes and absolutely no-one in sales mentioned this feature (or knew anything about it when I asked them this morning).
@@appliancesexplained Okay, I experimented with the Crystal Dry option. To be honest, it's a disappointment. The dishes were far from dry - so much so I've gone back to cracking the door. The question is whether, maybe, my 'crystal dry' option isn't working?
What u will recommend to buy 500 or 800 model ?
800 if you can afford it… I think the “Zeolite Drying System” is worth the price of the upgrade alone.
I've never used a dishwasher that completely cleaned dishes without pre rise/scrub.
They’re great!!! Just try not to leave food on the dishes overnight with the door shut. 🤢
This is not a Consumer Reports review. The title is misleading.
Yeah, so this is not the Consumer Reports Website or their TH-cam channel. The video is a presentation of the dishwasher currently rated at the top of Consumer Reports.
If you’re looking for CR content on TH-cam go here:
th-cam.com/users/consumerreports
You forgot Miele lol