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- เผยแพร่เมื่อ 15 ก.ย. 2024
- In this video, I go over my process for fixing a drain clog/leak on a GE Profile counter depth bottom freezer refrigerator (PWE23KSDFSS). This is not a comprehensive repair video. I would not recommend this for anyone who is uncomfortable with working on appliances.
Part: WR01X11006 Refrigerator Check Valve
Commenters have said these models can also be fixed with this video: PYE22KSKBSS, PWE23KMDEES
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You Sir. You…..you deserve a large, easy to read mantle, that describes how important you have been to mankind. So all the world, especially your family, knows you have made a difference. A difference that most small minded can’t comprehend, like myself. I owe you a frosty beverage, nothing but good thoughts all your way!
Thanks! You were the only one that actually explained where the drain was and it was very dirty and most likely clogged. Couldn’t even find it on GE site. Thank you! Thank you! Thank you!
Great video - exactly what I was looking for to fix the 1/2" thick ice under the freezer baskets that just started to appear - THANK YOU!
Thank you! Once I saw that drain plugged up I knew that was my problem. Also cleaned my coils. Done in less than an hour. Single girl saved a bunch of money.
Sincere thanks! I had water build up for two weeks and was going through towels everyday soaking up puddles. Your solution was my exact issue on the exact style fridge. Could not have fixed this without your advice. Much appreciated!
Straight up saved this new homeowners ass. Thank you. The turkey baster method never would have fully cleaned my drain due to how much sediment and crap was in there. Thanks again.
Thank you, thank you, thank you! This video described my problem to a T!! Once I gathered my courage to begin,I removed , cleaned and replaced the drain tube to repair the problem. Thank you so much!!!
Thanks Rick! Just like all the other commenters, finding your video made the task of unclogging our refrigerator drain pipe a 30 min job instead of the hours I was envisioning. Other videos show how to remove the bottom freezer, access the drain plug from behind a panel on the inside and then use hot water and a turkey baster to unclog. Your method was much easier. Our model number for anyone else looking is PYE22KSKBSS and it was identical to the video.
That's great! I'm glad people who are trying to fix other models are finding this video. Thanks for sharing the model number. I think I'll add it to the description in case people are searching for it.
Thank you for the You Tube Video it helped us solve our issue without removing the panel in the back of the freezer as all the other videos show. Our GE is a 2015 PWE23KMDEES and was exactly the same. Again Thank You!
I'm glad it was helpful.
Thank you and lots off water poured out when I got the drain cleaned
Another person who owes you some thanks and a virtual beer. Super easy. When I pulled the cap and small drain line off, I did have some water come out, but not sure if everything above it is clear or clogged with ice. After 12 hours it seems fine (no leaking and no water in freezer tray), but I'm going to give it a bit more time. If it does start leaking again, I think I'll just move all the food to another refrigerator in the house and just unplug this one for a day and let everything melt and drain. Hopefully I don't have to mess with it. BTW, I was shocked at how much gunk this cap caught. Easily a half inch of what felt like decomposing rubber. Makes you wonder where that came from.
FYI, I did have to unplug it and transfer food to another unit as it continued to leak on the floor. Checked it a day later and the pan had a lot more water, so I was pretty confident the ice in the line had melted and the problem was resolved. Drained that and plugged it back in and been working perfectly since!
I'm thinking Rick should write the troubleshooting portion the owners manual. The current one tells you nothing.
Marty, how long did you let your fridge sit unplugged to thaw? I cleared the black rubber connector on top of the drain hose just as the video shows but am worried that things have “iced up” above that. Thanks!
@@danb3766 The first time I left it overnight. I had to repeat it again this past fall and seems like it only took a few hours if you empty your unit and leave the doors open.
Thank you sir! Thought a water bottle had exploded in freezer. Cleaned it out. 2 weeks later same, and this video helped! Got back pulled off, cleaned, in like 10 minutes. Not sure how the heck that rubber piece gets clogged with hair, and random other things. But cleaned out nicely.
Now to take care of the ice. :/
Thanks for the video! Fixed my issue. My wife is a happy girl.
Fantastic Video! My model number is a little different, however the unit appears, in all respects, to be the same! I cleaned all of the ice out of the freezer drain panel under the inside back cover and from the bottom of the freezer. A day later I found that ice was again forming in the in the drain catch inside the freezer. I then found this video, used your procedure and it is now fixed. From inside the freezer I could not reach the drain rubber drain/check valve. From the back it easily came off and yes, it was very clogged. Cleaned it up and did a little more surgery to it to open the hole a little more so it will go longer and may not clog again. They still do sell these if needed on the GE site. I tested the valve and it does appear to restrict water flow but I cannot imagine much of a need for that in a freezer of this size. Many, many thanks!!!!
Thank you! Glad you got it working. It's too bad such a small part can cause such big problems in this fridge.
Thank you! This is what was wrong with my GE Cafe. Wish other tutorials pointed to this first instead of talking about factory defects clogging the drain. It was just gross and plugged with gunk.
Rick, I"m sending over a donation. When our fridge started leaking a while ago, I cleaned out behind that bottom panel at the back of the fridge as my first step. It was filthy (heads up, pet owners: Your dog or cat is shedding and your fridge is collecting it). I gently pushed the drain hose out of the way when I was vacuuming it, not knowing what it was for. A couple weeks later it leaked again. DANG
After watching all the same videos Tobe B mentions where they were dismantling the insides of the fridge, I threw up my hands and started shopping for a repair man for our 2015 GE Profile model PWE23KSDHSS counter depth. I'm in a rural area, so none were nearby. I decided to do one last search....
After watching your video, I took the back off again and tugged on that drain hose. There was a bunch of backed up water and the slotted fitting was completely clogged with debris. Why on earth would anyone tear apart the inside of the fridge when you can do this in 10 minutes by just removing the rear panel and cleaning a little slotted fitting?
Thank you!
Thank you so much! I appreciate it. We haven't had any problems since doing this fix. I'm probably going to be cleaning this every few years as preventative maintenance.
My dog refuses to admit that he sheds.....so it can't be that...
Exactly my model fridge and exactly same problem. Scum and mineral buildup clogging the slots. Good time to defrost and clean the inside too.
Short & Sweet. Right to the point. This was perfect, thank you and thumbs up from me.
I have to do this once per year; exact same fridge setup. I’m going to open up the slits in black piece on the drain this time around and see if that eliminates me having to do this once every nine months. 😩 Thanks for the video…
You’re awesome-this fixed my problem with minimal effort. Thank you, thank you, thank you!!!!!!!
Thank you. Short and sweet video, exact cause and solution.
This video helped me resolve exactly the same issue. Thank you for taking time and effort posting it!
I have the exact frig and the exact problem. The fridge is in a tight kitchen and I would need a crew [exaggeration] to get access to the rear. GE [and whoever owns the brand now] has been making refrigerators for a hundred years, you would think that they could get the simple things right. For now I will chip the ice away every two weeks
Good video and good solution
It's pretty ridiculous. People run cheap fridges for decades with no problems. I expect more from GE, especially on their top tier.
Great video! I had taken freezer apart, cleared ice and had vacced motor and surrounding area. Just never thought about taking the drain coupling off. Saved me a bundle. Thanks, Rick!
I love helping people save money!
@@Rickmakes Hi Rick. You solution was 90% effective but I still have a small leak on the front corner on the icemaker/water dispenser side. It is isolated to that one spot. (I'd send a pic if i knew how). Going to take the trays out of the freezer tomorrow and look again. All i can think of is that there may be two drain holes on the floor. Got any thoughts? Thanks
You are the man! Fixed my leak instead of paying $300+ Thank you!
Awesome! That made my day.
Thank you!!! Worked like a charm in my GE GYE22KMHES Fridge. I'm old and fat and this was a snap!
Thank you for this video that was exactly what was wrong with my other videos having pulled off all the drawers out and poured water all over the floor this was perfect thank you
Thank you! Mine is fixed thanks to your video!
I pulled out a nice-sized clog on a GE CYE22TSHBSS bottom freezer model. We'll see what happens in a month or so. I'll check on the bottom of the freezer in the meantime. Thanks.
Thanks for this video. My drain tube was clogged and there was a lot of dust on the coils, just like what you showed. My model number is PWE23KSKBSS, and it looks the same as yours.
Great video - very helpful advice, simple to understand! Thank You!
I just fixed my fridge watching your video. Thank you so much! You helped me immensely. I'm so appreciative. Do you know how that black funnel gets clogged? Mine had small bits of debris.
Mine is the same. I'm guessing dust and dirt collects on the coils and gets stuck together in clumps.
Thanks!
I have been ignoring this issue for a month but final found all the ice in the bottom which was keeping the draw from shutting properly, cleaned it out and thought i was done but then tonight again found water in the floor. Insert your video here and i cleared the clog and had some water come out. I and not sure how to clear any frozen ice in the line but hoping cleaning it all out the other day worked but ill continue to check the bottom for build up.
Thanks for posting! Nailed it.
Thanks Rick! Saved me $ and time. FYI - works on model PYE23KSDDSS also.
Absolutely the solution to the root cause! I did the complete disassembly approach from the front, suction out w a turkey baster then try the hot water - only treats the symptoms (although you do need to remove ice blocking the drain). Once I disconnected the black rubber connector to the tube, water spilled out - the blockage! After cleaning, I removed the connection between the two slots to give a larger slot. Never an issue since. Thank you!
Excellent! Glad to hear it helped.
I'm thinking about making that slit bigger too. What's the purpose of small slits I wonder.
@@joejarvis2111 What I'm thinking, too, making the slits bigger.
@@joejarvis2111 I think it's so more stuff can clog it and you will have to call the GE guy for a repair more often.😊
Easy fix! Just pull the fridge out and access from the back. Thanks!
There are TWO drain tubes. My problem was the clogged black restrictor in the refrigerator tube which caused a backup and ice forming in and clogging the drain plug allowing water that should have gone down that tube to go into the bottom of the refrigerator under the bottom drawer then out of the door onto the floor. One of these many videos suggested replacing that black restrictor plug with with one having a larger hole. As I removed my black part off the tube, the bottom was brittle and broke off. That gave me a large hole that would no longer clog up with sediment. Apparently, that restrictor plug is supposed to allow the small amount of water to drain into the pan under the refrigerator while restricting the amount of ambient air that can go back into the refrigerator or freezer (in the tube that drains the freezer). I considered the problem resolved, put it back together and have not had a freezing issue again. The problem is NOT water freezing and plugging the tube. That is an SYMPTOM caused by the clogged black restrictor drain on top of that white tube. I had intended on drilling those small holes slightly larger, but when it broke off, I considered it just a larger hole that I had intended. Too big for sediment to clog and probably not too big that the refrigerator or freezer couldn't overcome that slight amount of extra air. If you open the door to refrigerator or freeze even once, you have let more ambient air in than that little plug could allow.
Thanks for posting this. This fixed ours. Identical setup and issue with a GFE29HGDFWW fridge
That's great!
I had been working inside the refrigerator - pouring hot water down the drain but couldn’t get it to open. Followed your guidance and found my tube and black connector (why two little slits instead of a wider opening?) but they were bone dry and had no clog. I was about to give up and figured I could clean out the ice every quarter or so …. On a lark I poured hydrogen peroxide down the drain inside and waited 10 minutes. PRESTO where the hot water had not worked the peroxide opened it up and water is flowing. Still needed your guidance on the tube to get to the bottom of it. Thanks!
Boom. Thanks! $350 saved.
Model number: PYE22KSKBSS w exact issue.
That black rubber cap just slides off. Lots of blockage! Maybe 16 oz of water drained out - a bowl would have been handy. I let the ice block in bottom melt then removed it in large chunks. Let it completely defrost so any ice melts. Then will run some water thru the lines. I cut the rubber slits off and left it wide open. Maybe I'll check it at a later date to see if I made a mistake.
I’m guessing the slits are to keep air and/or insect out. Either way, they are a pain. Glad to hear you got yours sorted out.
Thanks! This is the one... start with this.
Thank you for your video. It help me a lot. Your presentation was outstanding.
Thank you! Glad to help.
Thanks, Rick! This did the trick!
Perfect!!!! Thank You....
Thank you thank you thank you!! I’ve had this problem for year and now I know hire to fix that problem. I get ice under my vegetable drawer too tho. Today my it just stopped working. My compressor & fan are both working but my refrigerator isn’t working at all, nor is it making ice.😭
Thank You, fixed it just like you said......
The water is pooling in the fridge above but I'll check the back. Thanks
Hi, thanks for sharing this great video. I think you explaines the issue I have! How did you roll the refrigerator out to assess the back? I think there is a lever to lift up the refrigerator to roll out, but I don't remember where it is.
Thanks a lot!
It just rolled right out. No lock, at least on mine there isn't. It is pretty heavy so I rolled it very slowly.
Once everything is unclogged, should there regularly be water down in the drip pan where this drains out to?
Thanks. This was helpful.
Thanks!
Thank you!
TY
If your freezer starts leaking again in the next two weeks after this fix then you will need to do a bit more. The drain above this will be frozen solid from being backed up due to the initial clog. so you need to remove the freezer door, gain access to the drain tube and pour boiling water from the top side of this tube to provide a clear path.
I wish the engineers would design fridges in a way that this pipe is accessible from the front of the fridge.
Hi Rick. I have the same problem but the water is all the way to the vegetable drawers in the inside fridge. I can see it through vents and it spills over. Should I hire someone?
just wonder if you could drill out the black part to make a bigger hole
I don't know enough about the engineering of that part to know if a bigger hole would cause some sort of problem.
Mine had a ton of ice build up that was easier to remove the door. Now my door “drawer” doesn’t move as freely. Any ideas? Thanks for your help!
Could there be any frozen water/ice on the drawer slides? I once accidentally spill water on the slides and it impeded the sliding. I had to thaw them out and dry them off to fix it.
My fridge is very similar but the water/ice slab is building up under the deli drawer that sits under the produce drawers. It isn’t leaking to the floor. I had already checked the drain in the back and there was no clog in the black gasket. The pan was bone dry. I defrosted all of the build up in the tracks around deli drawer/coldness switch opening for the drawer with a blow dryer. I tried squeezing boiling water into the drain spots at the back of the fridge where the drawer sits. None of that helped to open the drain. Any other suggestions or do I now have no choice but to open up the inside of the fridge to inspect the top of the drain? Thanks!
This is the condenser fan. They go bad on GE French door fridges. If you pull out the shelves and cabinets you will see a small panel in the back. It houses the fan. If you replace this fan you will be as good as new. I have had to replace mine twice. You will need to defrost the coils too. Good luck.
Where does the drainage tube drain the water into? Where does that water end up normally? Is it supposed to evaporate ?
It drains into a pan where it will evaporate. There is a hot tube from the compressor that helps it along.
@@Rickmakes Thanks!
Hello, I have the same issue with my refrigerator and I have a warranty company. The warranty company said that it's a maintenance issue and won't cover it. Is that true. Every 2 to 3 days water leaks out on the floor. The contactor wants $385 to fix. Is $385 reasonable and should it be covered by the warranty. Thanks!
$385 seems very high if the drain is just clogged. I didn’t take long to fix. I’m not sure why they are calling it a maintenance issue. Are they expecting someone would clean the valve regularly. I don’t remember anything about that in the owner’s manual. I think they are just trying to get out of paying.
That did it.
Rick, thanks for doing this. A friend and I went through the process as you depict it in the video, and no leaks for 5 days, then 2 big puddles on both front corners, which we have seen before. I really don't want to spend $3000+ for a new refrigerator and like this one but the water puddles are causing consternation in the household. Do you have any suggestions as to what could be the continuing cause? My engineer friend thinks it is related to when the auto-defrost kicks on and the drain pan cannot be utilized. Is there another hose drain elsewhere in this model? It is the PYE22PSHSS model, about 6 years old, and everything about it (front and back) looks exactly like the one you displayed in the video. Thanks in advance for any help you can be.
Hard to say but you might try cleaning up higher in the tube. Maybe something is blocking it inside of the fridge.
@@Rickmakes Rick, I took the entire drain tube out along with the black cap, all OK. The drain pan is completely dry, so nothing has come down the tube. I am thinking there may be another drain above this one that is blocked, causing the water from the defrost cycle to spread out and eventually fill, then spilling out to the floor in front. I just don't know where that drain is or how to get to it, from the front, or back. The GE manual is worthless and so is GE support. Any ideas on how to locate the possible blockage higher up would be great.
The two front corner are exactly where mine has been leaking. Just did what Rick suggested so we will see if that remedies the leak. I was also thinking that there may be an interior water/drain line below the icemaker. Water seems to be in straight line down from the icemaker. We shall see. Hopefully, the drain line and coupling was the problem.
@@emorykendrick2128 did you ever figure this mystery out? Mine is doing the same
I have the same fridge but i don't have that drain pipe....can't locate my drain pipe
Do you have the place where the drain pipe connects? Could the pipe have fallen off at some point?
Thanks for this video, saved me a bunch of time, was exactly the problem. Model # CYE22TSHKSS
Thanks!
Thank you!
Thanks!
I appreciate it!
Thanks!
Thank you! I love saving people time and money.
Thanks!
Thank you!