😱My RIVIAN R1S 5 BIGGEST ISSUES: And How I Got Them Fixed
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- เผยแพร่เมื่อ 26 พ.ค. 2024
- Are you experiencing issues with your Rivian vehicle? In this comprehensive guide, I'll walk you through the steps to identify common problems with your Rivian and show you how to submit a service request to get them fixed quickly and efficiently.
🔍 In this video, you'll learn:
1. Common Rivian Problems: From software glitches to mechanical issues, discover the most frequently reported problems.
2. DIY Diagnosis Tips: Learn simple diagnostic steps to identify issues before contacting Rivian support.
3. Submitting a Service Request: Step-by-step instructions on how to use the Rivian app or website to submit a service request.
4. What to Expect Next: Understand the service process and what happens after you submit your request.
🔧 Why Watch This Video?*
- Save time and avoid frustration by knowing exactly what to do when your Rivian needs attention.
- Get back on the road faster with a clear understanding of the service request process.
- Ensure your Rivian is always in top condition by addressing issues promptly.
🔔 Don't forget to like, subscribe, and hit the notification bell for more tips and guides on maintaining your Rivian. Share your experiences or ask questions in the comments below!
#Rivian #RivianService #ElectricVehicles #EVMaintenance #carcaretips #rivianr1s #electricsuv #electriccar - ยานยนต์และพาหนะ
I’m looking to buy a Rivian and I’m so glad for people like you that actually share your real life experiences for the rest of us. Really helps in making a purchase decision.
Thanks! I'm glad you're getting value from the content.
Thanks for commenting!
Thanks so much for sharing your journey. This will be very helpful for current and future Rivian owners. God bless your car and your family drive it in good health.🙏🏻
Thank you! You too!🙏🏽
Congratulations you have a great service center. Thanks for sharing.
Thanks for the update on the rear hatch issue Duke. That's been one of the few issues I've had with my R1S, so it's nice to hear it's so readily fixable.
You're welcome! They said it was the top seal of the cargo hatch that was causing the problem and it needed to be adjusted. It must be a known issue because they knew the solution immediately. I hope you get yours fixed as well.
Thanks for commenting!
Got my R1T last week. I wanted to say thanks, you contributed to this. I wish they would give us a referral bonus because there is at least a dozen ppl looking to buy one now thanks to me. Ppl think I'm a magician because they are paying more monthly for their Model Y's.
You're welcome! I'm glad you got some value from the content. And yes, a referral program would be nice and it may help boost sales.
Thanks for commenting!
Awesome video, thank you, Duke. I’m really interested in getting an R1S and this video was very helpful in helping me understand what to look out for and expect.
Glad it was helpful!
Great info, particularly with regards to the app… more manufacturers should adopt. Also thank your wife for the excellent camera work!
Our pleasure! The app has improved since my first service appointment 8 months ago. And I agree, she does great camera work. Thanks for commenting!
Your service experience reminds me of the same treatment I use to get at Tesla when I took delivery of my Model S 85D back in 2015. AMAZING! until the model 3 was released then service quality hit the floor and kept going downward from there. Hopefully Rivian will do better when the roads are flooded with the R3.
If they don't continue to build out service centers to match demand customer experience will go down. Of course they can mitigate this by improving quality on the front end, but R3 will be an interesting test for sure.
Thanks for commenting!
Hope you’re enjoying your R1S otherwise! You can correct your headlights easily! Mine were pointed down and not effective enough at night. Open the frunk and pop the trim up above the headlights. It’s super simple. You’ll use a 12mm ratcheting wrench on this bolt. There are directions on the housing which is up or down. Best to try at night.
If you need to correct the position left to right, you’ll see a separate area that’s covered where the adjustments can be made.
Follow the 25ft rule where you park 25ft away from a wall, and mark the appropriate height. Then adjust away.
Hope this helps!
Thanks for providing this information. I was aware of this option, but I decided to have Rivian correct the issue since it may be more than just our R1S with this issue. Also, the Rivian Owners Guide says "the headlights are not user-serviceable" so, I didn't want to give anyone an opportunity to void the warranty.
Great Video.
Glad you enjoyed it
This is for everyone.
Kneel Mode will not activate when the vehicle is on High or Highest ride height.
I enjoy riding higher especially when driving in the city where the speed limit is under 45mph. Sometimes when I park, I have to switch to Normal ride height before parking then I can the vehicle will kneel. If you ever encounter this issue switch into drive , lower your height then park again. This is how the software is designed unfortunately.
Thanks for sharing this information!
excellent
Thanks 🙏
Another good video.
You should do an interview of your wife to get her thoughts on going from ICE to EV.
My wife is looking to make a similar switch.
Thanks! That's in the plans. Thanks for commenting!
I am going to get one one day!!
You will love it.
So sorry to hear of so many issues on 2024 R1S as they would have solved those issue by 2024 models.
These issues were minor in nature, and the build quality has improved since I took delivery of my R1T in February 2023. The service has also improved since I had my R1T serviced back in September 2023.
Thanks for commenting.
Wow, we took delivery of our R1S in early April and had the EXACT same gap you showed on the drivers side and front quarter panel where the quarter panel is out more than the actual door. Weird issue, but they were able to fix it while they had it to redo some PPF issues. Other than that, we love our R1S!
Same issue here. Just out of curiosity how many miles did you already have on your R1S when you reported it?
I had over 1000 miles on mine.
Over 2000 miles on ours at the time of reporting.
@@thedukeofmanville good to know.
Same issues as mine! They did make the better but not completely
I complained about the rear seatbelt. It's not fixable, that's the way the seat is designed. They need to put the holder like the other two seats have there and that would fix it.
The Insurance Institute for Highway Safety (IIHS) noted this about the R1S rear seat: "The rear passenger dummy's lap belt moved from the ideal position on the pelvis onto the abdomen, increasing the risk of abdominal injuries." This is not the case for the R1T. They need to fix this.
Thanks for sharing!
Wow, that headlight adjustment is horrible. Should be a quick and easy fix though....
Rivian adjusted the headlights and they are perfect now.
Wow. I have that exact same issue with the gap between the drivers door and front fender! My concern is that I took delivery April 5 and just passed 1,000 miles. Plus, I won’t be able to get it into service until after a 5,000 mile road trip. Does Rivian enforce a statute of limitations for these cosmetic issues that I did not recognize initially?
You are the second person that committed with the exact issue. I would put in a service request ASAP documenting all of your issues. We took delivery on April 4th, and we had over 1000 miles on ours as well before I submitted the service tickets.
Thanks for sharing!
@@thedukeofmanville to me it seems like more than just the door misalignment. It looks like the curvature of the door is a couple fractions of a degree off from the adjacent fender.
Any problems with rain or leaking during rain? Etc noticed that issue with someone on r1t door
Never on the R1T or R1S.
That must be the least busy SC I’ve ever heard of. Here in San Diego, service appointments are at least 3-4 months out, and there are never Rivian loaners. Enterprise rental cars.☹️
I’m curious how long it will take in Irvine then.😄 What do you do if you can’t drive your Rivian for 2 months for example? Let’s say it broke down. Who repair Rivians id they don’t have dealerships?
I'm in the Midwest, so that might have something to do with it, and California has the highest EV adoption rate of any state by far. California has 6 service centers, but has six times as many EVs as the second highest state (Florida) which has two service centers. In other words, California needs more service centers.
Lower door hinge shim could fix that.
They did a really good job adjusting the door.
@@thedukeofmanville it looks like they did a nice job.👍
Did you keep your R1T?
Yes, I still have my R1T. The R1S is my wife's vehicle.
Who gave you a Rivian loaner if Rivian doesn’t have dealerships. Also, who repairs Rivian cars?
They are called Rivian service centers
Stealerships should be illegal
Rivian has 42 service centers located throughout the US and Canada, and this where customers take delivery of their Rivians', and get their vehicle serviced. They have some loaner vehicles, and they also partner with Enterprise for rental services. Also, you can schedule a test drive at a service center on Rivian's website.
Thanks for commenting.