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- เผยแพร่เมื่อ 7 ก.ย. 2024
- Learn how to create a knowledge management system here • How to build a Knowled...
In the digital landscape of today, organizations often struggle with siloed knowledge, which resides in specific teams or individuals, causing inefficiencies, delays, and interruptions. This is where Knowledge Management steps in as a transformative process. In this video, we delve into the concept of knowledge management, its significance, and how it empowers organizations to function as integrated information networks, ensuring the efficient capture, distribution, and application of knowledge.
Imagine gathering every piece of vital information within your organization and organizing them into easily accessible packages, enabling everyone to learn and make informed decisions. Knowledge Management is the mechanism that facilitates this process, resulting in enhanced efficiency and innovation by leveraging existing knowledge.
To maximize the benefits of Knowledge Management, creating a well-organized knowledge management system is key. Such a system can take various forms, such as onboarding programs, product information libraries, or technical document repositories. However, an effective system should possess the following essential qualities:
1. Ongoing Process: It should be an ongoing, continuous cycle, not a one-time project, allowing continual contribution and evolution of knowledge.
2. Encouraging Contributions: An effective system motivates contributions from the entire organization, fostering collaboration, problem-solving, and the enhancement of existing content.
3. Deliberate Process: Knowledge management is not spontaneous; it requires deliberate strategies, procedures, and tools, along with specific policies and roles.
4. Organized & Flexible System: The system needs to be highly organized yet flexible, ensuring the easy discoverability and accessibility of knowledge in various formats.
By creating a knowledge management system that is both structured and adaptable, organizations can equip their teams with the means to access and share information on the go, promoting a culture of continuous learning and growth. Such a system should be capable of evolving with the specific needs of the organization, continually leveraging and connecting the intellectual capital within the organization to drive its growth.
The video also emphasizes the significance of effectively implementing knowledge management within your organization, with the promise of learning about a systematic five-step approach in the next video.
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