Apple ID Account Recovery - Part 2
ฝัง
- เผยแพร่เมื่อ 30 ต.ค. 2021
- In this video I show you exactly how to start an Account Recovery through the website - iforgot.apple.com - I take you step by step and show what to click and how to begin. If you're watching this without watching my previous video you may be missing an opportunity to reset your password WITHOUT having to do Account Recovery, so it's a good idea to watch that so you can avoid the recovery process.
Website listed is Apple's official website to begin Account Recovery:
iforgot.apple.com/password/ve... - วิทยาศาสตร์และเทคโนโลยี
Out of all the bs and fake videos i’ve watched , you are the only one giving true correct info.
I’ve tried multiple times now and wished i would have known to start the recovery from the settings .
Thanks
I'm so glad this was helpful. I get a lot of complaints about my videos being too long but I try to give complete information, mostly so people learn what went wrong so it doesn't happen again, so thank you for kind words! Much appreciated!
Excelent! This video gave the info that I needed.
So helpful!!
Hi bro could you please keep posting videos on troubleshooting on iOS devices including iphone,ipad,airpods etc covering all the major issues like system startup issues, slow performance, network issues,hardware issues, power issues, activation lock etc. It would be highly appreciable
What is the wait process usually like if you provide them with all the information they ask for after approximately? And i can still use the device i set up the recovery process with right which is my phone just can’t use any other device that is logged in with it. Please and thank you. Great video
I didnt have my number and got a new one first i waited 24 hours then i got an email that i needed to wait 3 days to access it
I can't remember my apple id password. I have turned off my apple watch and mac book from 2006 that are associated with my apple ID. If I start account recovery using my iphone will I be able to continue using my iphone during the account recovery process?
Thank you for explaining it so detailed, I wasn't sure if it actually works because of persons who had bad experience were complaining of social media, now I completely understand, 10 more days to finally use my device again🥳
Update it’s been about 2 months since I got into my phone after the recovery process it might me a crucially long period to wait but it worked , thanks again I couldn’t do it with the great advise from this video!!
Glad I could help, and don't forget to watch part 1 if you haven't because there is a chance you don't have to wait. Remember as well the way to avoid EVER being in account recovery again is to add another number or even to add another person's ID (on the 'password & security' screen) - this allows them to get a code for you to reset your password if for some reason you can't get the code yourself. It sucks going through Account Recovery but if you set it up correctly you'll never have to deal with it again!
@@rattleheadtech847 thanks for the advise, definitely learnt from my mistake
hello how many days till you get the text to recover your password?
@@elainejoymateo3117 It depends, the first day you start the process it can take 24 hours for the email to show up, but the email is not important. All the email tells you is how long it takes for the account recovery to finish so the time can vary. The longest I've seen is 28 days but that's worst case scenario, usually it can take 4 to 14 days for most people.
@@rattleheadtech847 thanks! what is the instruction when you get the text? does it lead to the giving a new password and no verification codes are being asked?
Thank you for this video i already started my process and i have to wait for 14 days, i lost my old number, so the new number i present that'll be set as my only number to receive codes on my Apple ID right?
The number you put in is the number you'll get when you get the text message. Once you reset your password you can sign in on your phone. Once you're in then you want to go to Settings - Name - Password & Security - and then click on Trusted Numbers, then you can put in your new number and I strongly encourage you to put in a family or friend's number as well. Once you've done that then you'll be all set!
@@rattleheadtech847 thanks!!
Hi! I just want to ask something. I'm currently have to wait 2 weeks for account recovery. I only have 1 device (an iphone) and i can't access into it because i forgot my password. So that's why i'm starting account recovery. I'm using an android right now. So after 2 weeks apple will send text when my account is ready to recover. Since i cannnot access into my iphone, can i recover it using my android or i need help from my family's apple devices? Hope you can answer me. Thank you.
Everything hinges on what device (phone number) you gave to where the text will be sent. In order to do account recovery you had to put in a number you can be reached at so THAT is the device the the text will go to. Once the text shows up you simply click the link (don't wait it will expire) and you'll get to make a new password. Remember as well the ONLY reason you're in this situation is you never set up another trusted number so once you're back in your phone you can add another trusted number or even another Apple ID (friend or family) that can receive that code if something happens to your phone/number. So the good news is if you set this up correctly next time you will NEVER be in this situation again! Hope this helps!
@@rattleheadtech847 Alright. Thank you so much for replying.
Hi I’m using my moms phone for this but I have a question so basically I remember both my iCloud and password and I just got a new iPhone and over at t-mobile they transferred the data and now my new phone has my iCloud and ofc I remember my password but I need the Two factor authentication code but they sent it to my old phone number (I have a new number) I went back to t-mobile but they already wiped it clean and I did the account recovery using my moms phone number what can I expect to happen all I need is the two factor authentication code but the old phone is wiped what can i expect pls I would love if you reply back 🙏
Ok, so you have unfortunately had the most common thing happen to you when folks get a new phone and end up getting a new number. So there is nothing you can do but wait for the Account Recovery to finish. Now my guess is you won't have to wait really long because you know some of the info you needed so that should cut down on the wait time. The main thing though is once you get into your new phone and can use your ID make sure you set up another phone number as a trusted number. Using another number as a trusted number (as well as your own) does NOT give them access to your info, but simply allows them to get a code when you're in this kind of situation, but if you don't set it up in advance (which you didn't) then you have to wait. The good news is you don't ever have to be in this situation again! You learned your lesson and now will add another number! Hope this helps, and don't worry, you'll get all your stuff back.
Hi my iphone got liquid batery detected problem and it cant be on and i have forgot the email and password
The device shop needed both to repair because the steal opsion doesnt allow them to change is it any other chance to do it
Unfortunately no, but to be honest with you I would strongly not recommend having the phone repaired. If the battery has an issue where you're saying 'liquid' is involved, presumably from the battery then the damage to the phone is not worth the repair. You would be better off to buy a new one, and this time make sure you save your information for ID and password. As to your specific question though the answer is 'no', Account Recovery would be your only option to get your password back and you'll have to know your Apple ID in order to do it.
After the waiting time has come, will the link to change password only be in the email/text? Or can I go to iforgot to reset the password there?
Once the Recovery is complete you should receive a text message, the link is good for 3 hours, you click the link and it takes you immediately to the website to make a new password. Once you make the new password you are good to go, so you don't need to go to the website 'iforgot...', that site is only to start recovery if you can't do it on your device to start with.
👆👆👆dm him on Instagram. He will help you out. Tested and trusted
Sir i know this video has been long 😢😢😢 I forgot my phone passcode 😢and unfortunately flashed my phone 😢 now they are asking for my apple id and password i have my trusted number and apple id but forgotten the password. I tried resseting my password in my iphone 7 it was still asking for the id password i forgot 😢😢😢 i went for account recovery i was given till on the 8th of April in other for them to verify my trusted number and send the link to me when i change my password will my other iphone 12 unlock when i input the changed password? 😢😢😢
I just bought an iPad and haven't had an Apple account for 6 years. They let me buy the iPad but I have to wait 6 days to do an account recovery. I'm glad I don't need this product right away in an emergency or I would be screwed.
Remember you can always make a new ID, you don't have to use your old one but waiting 6 days is not bad at all and you might have old photos, contacts, etc. so definitely worth the wait.
So they have given me the waiting period noW. So after this waiting period will I get a call ?
Did you Got your Accout back
sir can you help me to my apple id because it disabeld for some security reason but i cant open the gmail i use when making my apple id
It depends on exactly what you mean. I'd need to know if your account has 'secondary authentication' or 'two-factor authentication'. The reason that's important is that will determine how you can reset your password. If it's 'secondary' then your only option is to answer your security questions or get your recovery email sent to the gmail account you implied you have. If it's 'two-factor' then you can do Account Recovery, no email is needed for that. But it also might be that you've got Activation Lock on a device and you need the password to remove it. If that's the case then I have a video about 'Activation Lock' and the steps to take to have it removed, so if that's your issue I suggest you watch it and follow those steps. So if you have more detail on what you need help with I'll try to help guide you more.
hey i need help, i started the recovery process and i didn't get the confirmation text of the exact date an time, av gone back to the website an its only showing 13 days..why?? plus this is the second am doing this i recently waited for the 13 days on the second day it started showing me that the have sent the code but i didn't receive anything... what do i do??
Mail Mai milega bhai ❤
Apple might need to simplify the process
What I think should be done is when you buy a new product it should really enforce and remind you to add in another trusted device. Account Recovery is the biggest issue that faces most customers but if you do follow the steps correctly to add in another device that can receive the verification codes then at least you'll never be in this situation again!
Hello Sir, im at the part where “a message with instructions has been sent to your phone. Use it to unlock it” from checking the status link in iforgot Apple ID.
However, I couldn’t see the message sent. Where can I see it? Is it in a form of a notification? Or text message?
Am I supposed to check the status recovery on the given time period?
Or Apple just sends a text message on the given time period?
I cant sign in to my account beause I cant get past 2FA without my broken iphone, how is a password reset supposed to help with that?
A password reset, if done with Account Recovery, resets the phone, if you follow the steps. You need to watch the first video again, you commented on Video Part 2 so I'm hoping you didn't view Part 1 because if you do then it might make more sense on what you'll need to do. Remember, resetting the ID means you aren't going to lose anything on the phone, all your info is hopefully in the icloud so once you reset the phone and sign back in with your new ID then you'll get all your stuff back.
hey i currently have 10 more days [november 13th] to wait for the reset page to come to my phone number,do you know what time in the day the reset link will come through?
If you check the email that was sent to you it should say, or you can just go back to iforgot.apple.com and (don't panic) start the process again - you won't actually restart the Account Recovery process but instead once you fill out the info to start, your ID, trusted #, then the next page will then tell you exactly when the time will be up and should tell you exactly when it will be sent. Remember, that link is only good for 3 hours so stay on top of it, at least that's the way it used to be and I'm not sure if it still is but I still always emphasize to do it as soon as the link comes in.
@@rattleheadtech847 thanks so much for responding....You will receive a text or phone call at this number when your account is ready to recover on 13 November 2022 at 22:11:00 GMT...this is exactly what it says..how do i convert this time to caribbean time??
@@darwinplayzfn1732 I am far from an expert on time zones but I found a site that describes it a bit. My best guess based on what you're saying is it will be either 18:11, or 17:11 in your time zone, so 5:00 pm or 6:00 pm, but again I'm not 100%. Here's a link though about time zones in the Caribbean - www.timetemperature.com/caribbean/caribbean_time_zones.shtml
@@rattleheadtech847 thanks so much,thats about the time i sent the recovery request
@@darwinplayzfn1732 Ok perfect, you shouldn't have any problems, once the text comes in click the link and make your new password - also remember to make an additional trusted number once you're back in - if you do then you'll never be in this situation again!
this is why I hate apple, there is absolutely no need for this security bs. Enterprise workspace setting, I get but not consumer products. Never had this issue on android. The problem that I am getting is that no matter if I try the website, or try someone else's iphone I get the error "the apple ID is not active".
I understand your frustration, but it honestly sounds like your situation might be different than just an Account Recovery. Account Recovery is only to reset a password but if your account is not active then there's no way to reset the password. If you've disabled your account or deleted it then you'd need to take other steps to get your account back. Hopefully it was just deactivated. I would honestly suggest first contacting Apple Support to verify if you're eligible to do Account Recovery or if your account was deactivated. Call them at 1-800-692-7753 - www.apple.com/contact/ - this is their official webpage for their numbers - I would try to give more advice here for you but I'm not sure exactly the situation with your account so hopefully an Apple Advisor can give you more detail.
👆👆👆 message me on that name I will help you out in resolving your phone
☝️Contact the number above for quick help fast and reliable ❤
@@rattleheadtech847how do i check if my apple account is still active
how many days you wait after you enter new number because you can't reach your email address?
It depends, but if you can't access your email it's okay, the email is only to tell you how long you have to wait. So to find out the time go back to the website, start the account recovery again and don't worry, it doesn't reset anything, but once you put in your info again then another screen will open and tell you the time you have to wait.
I wanna try and help my brother get his email and I have to wait 24 days but i know the email we both just don’t know his password and I have his old number saved that’s with it problem is he doesn’t use that number anymore is there a way to speed up the process or I just gotta wait ???I have pictures of the email on my phone since I used it for a game
You'll have to wait because you don't have access to the old number. You need to know the number which is good that you do, but since your brother never set up a 'trusted number' besides his own then there's no way to get the code. So once you guys get back in to the account and reset his password then make sure you've watched the section of the video that shows you how to add a trusted number. Remember, adding a trusted number doesn't give someone access to your account it just gives Apple another way to send a code if you need it.
@@rattleheadtech847 dam thanks then was gonna go my nearest Apple Store to ask but based on your answer they might tell me the same thing
I do have access to the phone number so What happens after 13 days wait time is over. As shown in the video if I dont have access to the email on which I am going to get verification code after 13 days. Will I have to wait for more days?
You don't get verification via the email, you would have put in a phone number and that number will receive a text message, and that text will have the code. The email you put in is just to verify that is the ID you used.
Hello sir.
So basically I started account recovery because my phone was stolen and when you log into your apple id they send you a code via text. Since the sim was in the stolen phone, couldn’t really get into it. Did not have a trusted phone number as you explained in part 1. Long short story the people from apple suggested account recovery.
However, after a few days my company got me a new sim card with the same number my apple id was assigned with. Since it s a new sim, the people who got my phone do not have access to it anymore.
My question is, is it still worth waiting for account recovery ( I have to wait 8 more days till they send a text on a trusted phone I provided) or is there any way to cancel the request? Should I try now to log in into my apple id that I got my old phone number back and there s no threats anymore? I hope it makes sense what I m trying to say.
Thank you for taking your time to read this. Very much appreciated
If the phone number is the same then you can do that, try signing in. If you can successfully sign in then it automatically cancels the Account Recovery so you should be fine.
Hello! I have a problem, I forgot my mac password and apple id password. But I process already my account recovery. Do I have a chance to unlock the activation lock when I receive the reset password link? I’m so nervous.
You mentioned two different passwords but I'm not sure you meant to. Your Mac password could be reset but you'll want to contact Apple Support to have them help you do that, because it'll save you from having to explain it all here. However, if you simply mean your Apple password for your account and that's the same account you're using on your phone and Mac then that's the same thing and is able to reset when you finish Account Recovery. Once that is reset then you can turn off 'Find My' on any of your devices (Find My = Activation Lock). So my gut tells me you just need to wait until your Apple ID password is reset using Account Recovery and once that's done then you're good to go to turn off anything you need to. Don't be nervous!
I forgot both mac password and apple id password that’s why my macbook is in the activation lock. The macbook is the only device that is using my apple id. Do I have a chance to unlock it once I have the apple id reset link? Thank you.
If you forgot your Mac password that's different, you need to contact Apple Support and have them help guide you through the process to reset the Mac password. What you could do is get your Apple ID password, then turn off Activation Lock on the Mac through icloud.com/find - then you would need to erase the Mac and set it up again, but the better option is to contact Apple Support to help you reset the Mac password itself.
@@rattleheadtech847 thank you so much.
@@Cesstodes No problem, I hope everything works out!
iPhone locked to owner.. I forgot apple id when the phone intially set up
You're not going to have a choice, you need to know the Apple ID and you'll need to know the trusted phone number of that account to do the Account Recovery. It sounds like you won't be able to do this, so you really only have two options. One is to get the original receipt from the owner in order to do the Activation Lock removal (I have a video for this as well), or your second option is to get your money back from the person who sold it to you. I hope you have a way to do either because those are going to be your only choices. The rule of thumb whenever you buy an iphone from a seller, and not a store, is to make sure when you buy it that you see the phone is not locked. A lot of people will steal iPhones and sell them to unsuspecting folks, so if that's what happened I'm sorry but you'd be out of luck.
I got locked out after forgetting my passcode as well as password for my Apple ID. I know I’m a bit late to the party but so let’s say that I changed my passcode and am getting the link on Saturday. Will I be able to use the passcode I changed it to or will I have to change it again?
If you forgot your passcode then that is a separate issue. I have a video up about forgetting your passcode so be sure to watch it b/c it depends on which version of software you're using. However, that's not related to your password, so resetting your password is a good thing and you'll have to wait, but once you have it you can reset your passcode (if needed) and you'll get back in with no problem.
@@rattleheadtech847 I watched the video but does that include iOS 16? I spoke to some Apple workers and they said that I shouldn’t have to reset my passcode and the one I changed it to should be saved.
@@adamoscherwitz1722 Yes, you shouldn't need to change your passcode. It's just that if for some reason you do need to change it then it won't affect your password so you should be fine. Worst case scenario you do change your passcode again but it won't have any affect on the password. Sorry for any confusion.
Hey bro any update?
hi i started account recovery and i don't know where can i see the update to inform me. It says search your apple id to show my status of my account recovery, can u help me where can i find this?
If you've started the Account Recovery then that means whatever ID you put in to start the recovery that is the ID. So if you now go back to the Account Recovery page, iforgot.apple.com, and you act as though you're starting the recovery again - don't panic, this won't restart your Account Recovery - once you put your ID back into the page then the next screen will now give you an update on when the recovery will finish. You may want to rewatch the video so this makes sense because basically once you start the recovery you get an email telling you the details but if for some reason you can't get that email because you don't have access to the email account you can still get the same information by going back to the website I discussed above and you'll get the information there.
urgent question: does apple will send the reset password link to an android phone?
@@4-fp5gj please,, do tell you update later
When you fill out the account recovery you can put in the android number, once the account recovery is done then Apple sends a text message to that number - that text has a link inside of it you click on, it takes you to a website to create the new password. So all you want is the text message and it doesn't matter if it's an iPhone or something else.
@@rattleheadtech847 thank you! I started the recovery process on an Android also after my iPhone was stolen. However I have a Macbook with the same Apple ID I'm trying to recover although it was locked also for security reasons. Should I click the link I receive on the Android to reset the password or should I go to the "iforgot..." website on my Mac to reset it once I recieve the text to let me know it's ready to reset?
Hey is it important to turn off the devices that is using your apple id while on the account recovery process? I have 10 days left and I just decided to turn off my ipad that is using my apple account. Btw my iphone is the one that is locked. Will apple be extending the days or suspending my apple account if it detects that other device used my account for almost a week while on the process? If yes, will apple email me that it will be extending days or suspending my account totally? Hope you reply
Yes, you MUST turn off the iPad, because the system has no way of knowing you don't have the ability to reset the password using the iPad. This is a safety feature that prevents someone from stealing your ID by doing their own Account Recovery. So there's a good chance the recovery has already cancelled, so as quickly as you can turn off the iPad and don't turn it back on. If you have to start over then now you at least understand why it has to be off.
Hey, what happened when you turned off your iPad? Did it start over or the 10 days left went through smoothly? I'm asking because I have an Apple Watch that's currently on while I'm doing this process.
@@farahs5912 You'll want to turn off your watch and you can't turn it back on until after the Account Recovery is finished. Is it annoying? Yes... but remember this is a safety feature that really does work well b/c it prevents someone from stealing someone's ID by putting them in recovery without their permission, so the system cancels the recovery automatically. So you MUST turn off ALL your devices except for the device that you started the recovery on, so you can leave your phone on but that is it.
what are the instruction Apple send on text ? what do apple ask you to do ? and do you get your acc back instantly once you get that text of instructions when the acc recovery time period is over ? and where do you land after getting that link or after clicking on it where does it takes you ? does it takes us straight to create new password page ?
Once you receive the text it will have a link, you click the link and it takes you straight to the page to make your new password. Once you make it then you can use your new password immediately to sign back into your account.
@@rattleheadtech847 thank you so much for letting me know. i have 7 more days to go in receiving the msg from Apple so i was just worried about what if they asked something else and i couldnt provide, or what they will do with me. now i am relaxed a lil bit that its no big problem and i will be able to reset the password straight away. i will update you once i will get my msg
@@ez4717 Great! You shouldn't have any trouble moving forward but let me know if you do.
@@rattleheadtech847 so i receieved a msg from Apple on my trusted Number after my waiting time was over ( i got the link in 25 sec after the time was completed ) i opened it on android phone as i was using android phone to keep my number active, it took me straight to Apple page then they sent me the verification code of 6 digit on my trusted number, after entering the code they took me straight to the page to set a new password they didnt asked for anything else, it was easy just the wait of 20 days was very difficult. and thank you so much for helping me out.
@@ez4717 I'm so glad it worked for you! Now remember, make SURE you go in and ADD another trusted phone number, that way you are NEVER in this situation again! Glad I could help!
why if you don’t remember the phone number
i have the email address for recovery
and i have the recovery key
but for recovery it wants me to put the number that i dont remember
If you're using the Recovery Key feature then you have to know every detail. I usually tell people not to use the Recovery Key because it's so much more difficult to get back into the account. You will have to get all the information and there's no way around it. I hope you can get back in, you might contact your previous phone carrier to see if they can tell you your old phone number, or a friend or family member who would have saved it as your contact.
I have the phone number and email I just don’t have my credit card number. Everytime I start account recovery. And I check to see how many days I have left. The account recovery starts over
Hey Kayden, I know 100% what the problem is. You MUST have another device that has your ID on it, whether it's an Apple Watch, or iPad, or whatever. So the problem is that when you start the Recovery the system automatically is detecting your other device and it 'thinks' that you can reset the password on that device which obviously you can't for whatever reason. So what you have to do is turn OFF all your devices except the phone if it's the phone you started the recovery on. You might need to watch Part 1 of the Account Recovery process to understand it better but the good news is that the problem you have is fixable you just have to turn off all the devices with your ID on it (except the one you started the Recovery on) and once the time's up you're good to go. Also don't worry about the credit card, that just shortens the time but is not needed.
does it matter if i use a phone number connected to an android?
No, it's fine, all you need to do is have a phone number where you can be reached at to reset the password (receive the text) so totally fine!
Hi I sign out of my Apple id and when I try to sign in back I had to go through two factor verification. I know my password but the problem is the trusted phone number to which it sends the code I don’t have access to the number anymore. I should have change my phn number before signing out but I totally forget n logged off. Now what is tge procedure to sign in back to my Apple ID in my phn without the access to my old number. Please tell
Me as I m having problem
I have this same problem man have you figured it out
Hello sir i have problem with my apple id i my apple id password and also the password of gmail used because its the same password but i have the phone number used to create the apple id then i go to the iforgot and apple says that wait for 13days, what happend if apple gives me the link, im overthinking right now if apple requires other information like credit card and proof of purchase which i dont have the only information that i can give is the name and birthdate
It sounds like you successfully started the Account Recovery, which means you have to wait the 13 days. Once the time is up you'll get a text message to the phone number you listed that you could be contacted at, once you get it you'll click the link in the message and it will take you straight into the site to make your new password. As for your Gmail account that is completely different, you'll need to do research on how to reset a Gmail password. I don't use Gmail so I don't know the steps to use for it so I can't help you there. Don't worry about your credit card info or proof of purchase, those are not needed. The credit card will only shorten your time for example from 13 days to 7 days, and the proof of purchase is only needed if you do not have the ability to do the Account Recovery which you already have started so that's not required. You should be good to go, just have to wait for the 13 days to be up.
I liked as well subscribed to your channel you really helped me a lot as well reading the comments answered my questions in my head, Thankyou so much and Godbless. I am really putting trusted number or email next time so that I will never have to wait again in a long period if incase this thing will happen again. Thankyou so much again!
Thanks for the sub, and I know I need to post more but I haven't had the ability due to some personal reasons but hopefully that will change. I'm glad the comments could help as well!
@@rattleheadtech847 Hello rattlehead, I finally changed my password. Apple says it only takes 2 days so I able to change it earlier. And I think they update the time apple says in the message "please change it before 22/02 so still there's a lot of time if anyone wondering so they dont worry next time since apple giving them lot of days. Btw Thankyou for your video Godbless sir
@@user-ln5qn6ed1i Thanks for the update, and it used to be you only had 3 hours so I'm thankful they finally changed that! Thanks for letting us know!
When i press the can't use this email adress it gives me a "cancel" or "start over" option. Anyone else getting this?
It should say 'cancel' or 'continue', if it's saying something else then I'm not sure. I've never heard of that error so something else might be going on, go ahead and contact Apple Support and have them look into it with you, there might be something you're missing, and me as well, so call 1-800-692-7753 (I-800-MyApple) and talk to a Rep there to try to help you walk through the process and see if they can assist
👆👆👆 message me on that name I will help you out in resolving your phone
Same
Bro i received a message that you can change your number in 6 days
So after you receive the text message to reset the password. Will it make you update the phone number or is it automatically updated.
I knew my password but I didn’t have access to my old phone number for the code. Reason why I had to do a account recovery.
It won't update the phone number automatically but you'll be able to update yourself. Once back in go to Settings - Name - Password & Security - and from there you can update the number. I also strongly encourage you to add in a friend or family member as well so you'll never be in this situation again!
Am I doing Apple ID recovery from my computer or my Apple ID is on my iPhone 14 which is locked or disabled due to forgetting the code... My question is this recovery time. Should I keep my iPhone on or off... Is my computer recovery Apple ID waiting time for 13 days or is my recovery mobile number on another phone Yes, my code comes.
Technically if you start a recovery on the computer then you should keep your phone off, however in the past I've seen folks do that and if there is only one device they are using, and not several, then the recovery goes through. However, if for any reason it cancels then start the recovery on your phone, because if you do that then it's guaranteed to go through (again assuming you have no other devices, if you do then make sure those are turned off). Make sense?
I hate this it happened to me sucks having to wait for apple . I have no access to email or the phone number. my iphone for some reason kick me out
It does suck, no doubt, but you can set it up so you're never in this position again - just be sure to add another trusted phone number, or even add another person as a trusted contact, that way you can get the code and reset your password without doing recovery. Don't feel bad, hardly anyone does this but moving forward you can make sure you're never having to deal with recovery again!
So I did this and it says I have one day left, I can get into my gmail but I don’t have access to my phone number so I put a new number in and it says it should send it to my new number so when it sends will I be able to get back into my iCloud without the number? Or is it just to change your password?
The number you put in is the one that they will send the text message to. Once you get the text click on the link and it will take you straight to a website where you make your new password, once you have your new password made you can then sign back in to your phone. Once signed in you'll want to update the phone number, so good news is you should be okay!
@@rattleheadtech847 the question is tho when you try to sign in, typically they try to send a verification code. Will they send it to the number you don’t have access to? Or the one you used with the recovery link, aka the one you do have access to.
@@kdb28dude same question? Did they send a code or were you able to log in?
@@othmaneel23 yea i was able to log in. It will send it to what you have access to, not what’s locked.
@@kdb28dudeyou have idea how stressed i was with that exact question you asked. Thank you so much i was like what if they ask for a verification to the old number like then what’s the point. But thank you so much
What if it says trusted device not available will it still work
Yes, it should still work because the issue is in fact that you can't use the trusted device, so this is the way to get back in regardless of whether or not you have access to the trusted device.
@@rattleheadtech847 thank you soo much for getting back to me I’ll update you when I get it reset
@@gideonnana6403 Great, good luck and you should be ok!
My 13 days keep starting over
I have tried a few times to recover my account. I get to a point where it says I’ll receive a call or text in 2 days when my account is ready to recover but I never get the call or text. What do I have to do? Apple support is not helpful at all
Okay, from the way you're describing it I can almost guarantee that your problem is your Apple ID is appearing on more than just one device. So if you have an iPhone and iPad with the exact same ID, but you aren't able to reset your password on either, then once you start Account Recovery on your phone then you MUST turn off your iPad and it has to STAY OFF until Account Recovery is done. I know it's inconvenient but this automatic cancellation is actually a good thing because it's what would prevent someone from stealing someone else's account. For example, if an ex boyfriend wanted to get back at his ex girlfriend and knew her Apple ID and so he went to the website to start an Account Recovery to try to steal her account the system would recognize that her ID is still showing and working on her iPhone that is turned on, so it would then cancel the Account Recovery to prevent him from resetting her password and screwing her over. So that's why this procedure is in place, the downside is if you use multiple devices you must turn off the ones that you did not start the Account Recovery on. If you only have one device then make sure you do the Recovery through that device and not through a computer through the website. Hope this helps!
This was so disappointing for me, I reset my phone and I want to transfer everything to the new phone and I can’t because I sent my other phone back already and on the new one I’m trying to set it up but I can’t because I get get to messages bc the phone is not accessible because me knowing my Apple ID password using enough to get the phone going👎
Yeah, you don't have an option, you have to do Account Recovery. The lesson here is make sure once you get back in you'll want to add a friend or family member as an alternative phone number so you can still get the code you need from them. It doesn't give them access to any of your stuff but if you ever need a code and can't get one you'll be okay and won't be in this situation ever again.
Hi dude great video, my phone was stolen and I have started the account recovery as I don’t know my password and I still have access to my iCloud email account through my Apple Watch, they have sent me an email that states the date and time of which they are going to call or text with the link. Is this correct??
Yes, it sounds like you did it right. That email is only to let you know that it was successful and you'll get the text at that time the email states. Once you're back in make sure to add a friend or family member as a 'trusted' device, that way if you're ever in this situation again you can get the code to reset your password without having to do Account Recovery. Remember, that other device in no way has control over your account, all it does is be able to receive codes if you need them.
My ipad apple id is locked i have no access to my old phone number i started the recovery process they gave me 30 days long wait but I'm afraid they cancel recovery because i have installed 2 apps recently after starting the id recovery. Now i have tuned off touch finger print method to install the apps from app store to stay away.
1-My question is should i turned off my ipad or i can use the ipad?
2-Will it effect my recovery process or not! There are 20 more days left untill they send me link to my new number.
What should i do.? Please reply im very worried about this
If you are signed in with the same Apple ID on the ipad then YES, you need to turn it off. It might have already cancelled but if it's the same ID then it's guaranteed to cancel. I'm sorry you have to wait but if you're lucky you won't have to restart the Recovery process again, but I promise it will restart. The system has no way of knowing that you can't reset, it only assumes you do have access b/c you are signed in on both devices.
@@rattleheadtech847thanks for your response. i sign in to only one device (ipad) i dont have any other device will it still restart its showing 19 days wait period, how can i know that its canceled or not please reply .
@@emfaizy5134 If the only device you have is the iPad then you are good. I'm sorry I misread your original question. Most times people are locked out of their phones, but you are only locked out of your iPad, so if it's only that one device then it's okay for you to stay signed in on that device. The danger is usually folks are signed in on their phone and iPad at the same time, and that is what cancels the Account Recovery. If you're only signed in on one device then you should be good to go!
@@rattleheadtech847 thank you so much i have 19 more days left i will give my feedback once recovery process is over
Thank you so much , after a long wait i have successfully reset my password. Highly appreciated.
It asks me for a credit card and not an alternate phone number
When you fill out the info you give your trusted number, then later you give a phone number where you can be reached at. When it asks for the CC number that is ONLY in case you know it because if you successfully fill out the CC info then it shortens the amount of time you have to wait. You do NOT need to have the CC info, but if you do it just helps.
I never got asked for a backup telephone. It just went straight to CC
@@peternoll764 When you do the process it asks you to put in a number you can be reached at, unless you're able to get the call/text to the phone itself. Usually you have to put in a new number to be reached at b/c most people don't have access to the device. If you watch the video again you'll see the screen I'm talking about.
Please i have waited for 13 days still am unable to change my password i didn't receive any emails or message from apple nothing plz help
Did you change it please tell and what process you did? Hope you answer
this doesn't work anymore. Apple change the procedure. At i forgot apple id they send a number to your phone number. And if for example you don't remember the tel. number you don't have other options actually. they don't show you any other option anymore.
This does still work, I just tried it myself. You MUST know your phone number, or the number you used previously. If you don't know that number you have to get it. The easiest way to do this is to call your previous (or current) phone provider to find out what that number was, or ask friends/relatives what the number they had for you was. As long as you have that phone number then you can follow the steps. Hope this helps.
@@rattleheadtech847 That’s why I am saying. If you don’t remember the old number you don’t have other options. Except calling the office from Apple. Also most people (at least in EU) they use pre play SIM cards that they change every year almost. No provider will know your number as it will be deleted from the system considering the preplay are not tied to your social security number or name. And mostly your friends will delete it as well when you change it.
@@adrianstere Ok, and I'm not familiar with how often numbers change in the EU. This does show the importance of setting up alternate numbers so someone doesn't have to go through this more than once.
I bought second hand i phone x owner forgot apple id password it can reset and i have taken phone from him now also i cant reset the password. Apple official site is saying u can able to reset your password after 10 days what should i do plzzz sir tell me I'm frustrated now 😢
Should I reset from I tunes but find my phone is active plzz help me plz
Are you able to change the password?
hey sir please reply my...so i forget my apple id password in my ipad and then i tried to sign in but password got wrong and they have locked my account for security reasons😢 i tried to get a verfication code in icloud but icloud is also not working and now i am in recovery process of 13 days...my icloud too i think they have disabled it i dont know how i will get code tho i have given my number can u tell me will i get my id back or not sir plz reply me no one is helping me 😢 my id is locked for security reasons
If the recovery process says 13 days then you'll have to wait that time. The number you gave to them to send the code to will come to the phone with a text and a link, click the link when you get it, you'll make a new password, and you'll get back in!
@@rattleheadtech847 thanks sir but why my iCloud is not working did they disabled it or something?
@@Redono6367Your icloud would still be working, but it sounds like you aren't signed in to your account, which is why you have to wait to reset your password.
Sir I have to wait 4 days
Is it confirm That They will send Me A Text On 25th of march because my Given time is 25 march
It sounds like you will get the text in 4 days which is not too bad!
did u got it?
You got it?
@@ive_starshiipdid u get it?
Mann they just told me that i have to wait 20 days for my recovery to be approved 😂😂😂man oh man thank you apple... and i did everything correctly and followed each step smh
Yeah that stinks but just remember if you follow the steps I lay out in the video you will NEVER be in this situation again, so at least that's some good news.
Hey can admin guide me s little bit
Yesterday i start account recovery because i forget my password
And apple demands 24 hours For the recovery mail
After 24hours i received a mail for 13 more days to recovery What’s the senerio
It means you will have to wait 13 days to get your chance to change your password. The only way around it is if you have access to another device that has your ID on it, I would recommend you watch Part 1 of my video on Account Recovery to see if you have a way around it. If you don't then you'll have to wait the 13 days.
@@rattleheadtech847 yes i’ve alreay login my icloud on another device but It’s an activation lock and i don’t remember its screen lock password as well
I show that you will be able to update your phone number in 5 days
My Apple ID account is in recovery because I forgot my password and I have recently changed my mobile number so I do not have access to my ‘trusted’ number. They have said it can be recovered in next 13 days but iv heard some horror stories so I just want to hear if anyone has been able to gain access after the set days?
Bro you got your account back?
@@joravarrandhawa7628 yes
I started the recovery process, and it says I will be able to in 27 days. I should get the text or call on my new number since I don't have access to the old one.
My question is, does this link always include just a straight up password reset page, or can it also be some security questions, etc.
It will always be the password reset. The reason is because you are using 'Two Factor' Authentication and security questions are only used for 'Secondary Authentication'. There's no option to choose questions at this point, and to be honest it's actually better this way. It's better because if you're using Two Factor to do Account Recovery then it makes nearly impossible for someone to steal your ID or information, whereas if you used Secondary then anyone who got your password could sign in to your ID. I would also suggest you watch Account Recovery Part 1 to understand Account Recovery a bit more and also my video on Two Factor Authentication to understand it a bit better as well. The main problem you have though is you don't have your trusted number anymore but the good news is EVEN IF you lose access to your trusted number in the future you can avoid this situation if you simply add in another trusted number or you can even add in someone else's Apple ID as a trusted person, so that if something like this happens again the code you need can be sent to them. It doesn't give them access to your information at all, it simply allows Apple to send them the code you need, they get the code then give it to you and BAM you change your password and no Account Recovery needed. So there's ways to avoid this in the future so make sure you set yourself up for success by doing this and I cover this in these other videos. Hope this helps!
@@rattleheadtech847 Thank you for a fast and extensive response. So basically I shouldn't have any problems reseting the password, I'll get the text in 27 days on my new number and that's it right? No further questions, or codes?
@@daniloz5673 Correct, you'll get the text, as long as you put in your new phone number as the number to receive that text. It'll be a link, you click it and it takes you straight to the website and you'll make your new password. BUT BE WARNED! No where does it tell you the one thing that's the most important that I mention in the video, that link is only good for a few hours!!! So the moment you get it make sure you click the link and reset the password because if you wait too long you'll start all over again. So make sure not to wait!
@@daniloz5673 hi danilo were u able to reset your password with no problems?
@@mayaf.1169 Hello, yes. It was a very easy process
So my Apple ID is the same as my Gmail, and I’ve forgotten my password. I did account recovery 7 days ago and waited, today I’ll be contacted in 10 hours. But it says you’ll be able to update your phone number in 10 hours. Doesn’t say, link to reset your password. I can only wait and see if they give a reset link. I am terribly frustrated and down.
Don't worry, you'll get the link and you can update your phone number if needed, you just have to wait and you'll be okay!
@@rattleheadtech847 they called and all they let me do was update a new trusted number, now I can get a code and that takes me to square one wheee they ask for my Apple ID then as before my password which I don’t remember in the first place. So all this wait and no password reset link.
@@bilquisabdullah5720 Okay, so you know your Apple ID so you wouldn't have gotten that far without it. So if you have the new trusted #, your ID, then follow the steps in Part 1 of my video or just skip to the steps in Part 2. It sounds like you have to do the Account Recovery again but maybe it's not needed. If you do the recovery again make sure you select the option to receive the text. If you get the text you'll get the link to reset the password.
Hai sir I know this video was uploaded at 2 years ago But, Today I need a help relating to this. So actually the problem is One day with wet hands I tried to unlock my I phone 8 plus but it does not recognized my fingerprints coz of wet fingers So it shows like I phone is unable for 1 min. For my fate I did not remember my passcode also so I recovered my phone using I tunes then it shows like A new I phone after recovery. Then after setting up the instructions it again shows I phone is unlocked to owner To unlock Enter your Apple ID and Password. In this case also I did'nt know my Password. So after 24hrs they sent me a link to trusted number which I provided. After 24hrs Apple sent me mail that saying You will be able to reset your password after 27 days. When it’s time to reset your password, we will send instructions to my trusted number. Will they sent link. Please say something about this. Thank you sir, have a nice day.
It sounds like you are going to get the link to unlock your phone but you will have to wait. You put in a trusted number so when it's time the text will go to the trusted phone number with a link for you to click, once you click the link it will take you to a page to reset your password. Once you reset your password type that new password into your phone with your ID and you'll get back in. You'll just have to wait unfortunately.
heyy bro any update?
@@k.rohithreddy8382 Hi brother,
I wanted to update you all on the situation with my iPhone 8 Plus. Following the TH-camr's advice, I waited for the 27-day period. Apple eventually sent a link to my trusted phone number, allowing me to reset my password. Once I did that, I used the new password to unlock my phone, and everything worked perfectly. My phone is now fully reset and functional. Thanks to Rattleheadtech sir who helped me like a god and followed up on this issue.
Best regards,
Niranjan
@@joravarrandhawa7628 Hi brother,
I wanted to update you all on the situation with my iPhone 8 Plus. Following the TH-camr's advice, I waited for the 27-day period. Apple eventually sent a link to my trusted phone number, allowing me to reset my password. Once I did that, I used the new password to unlock my phone, and everything worked perfectly. My phone is now fully reset and functional. Thanks to Rattleheadtech sir who helped me like a god and followed up on this issue.
Best regards,
Niranjan ☺️🫶…
@@k.rohithreddy8382 Hi brother,
I wanted to update you all on the situation with my iPhone 8 Plus. Following the TH-camr's advice, I waited for the 27-day period. Apple eventually sent a link to my trusted phone number, allowing me to reset my password. Once I did that, I used the new password to unlock my phone, and everything worked perfectly. My phone is now fully reset and functional. Thanks to Rattleheadtech sir who helped me like a god and followed up on this issue.
Best regards,
Niranjan ☺️🫶…
DJT 2024!!!!!!!!!!!!!!!!!!!!!!!!!!