Thanks for posting this video! I called Hoover customer service and they were no help other than offering a 15 % discount for me to purchase another carper cleaner from them! Checked my carpet cleaner after reviewing your video and low and behold the plastic piece you identified in the video was cracked. Now just waiting for my sealant to cure/dry so I can put back together and test for leaks.
Man, I really appreciate you and all the people like you that make these fix it videos. As a Mom with limited funds it makes all the difference. Besides the fact it's always better to fix something yourself vs pay to repair or replace.
FYi, I just found out a few months ago that LockTite now sells ($5 +/-) a clear, silicon, caulk suitable/safe for aquariums, etc. It has a vinegar smell to it and will stick permanently to about anything and is watertight and super tough (superior to regular silicon). Bought some at Home Depot to repair a leak in my chest waders. If you do not have something else already on hand (i.e. silicon, gutter sealant, etc.), and plan to seal the whole failing part (as I did in the video) I would recommend this as the preferred sealant for use on this fix. You could use this for the entire job or use JB Weld to glue the part in place and then completely seal with Silicon. Also, a couple of you have asked about what I mean by "roughing up" broken parts before gluing then together. What I mean is simply using sand paper to lightly roughen up the surfaces of each part. This removes any dirt/contaminants and provides for more micro surfaces for the glue to stick too. Thanks for watching and for all the positive posts. I'm glad so many of you have fixed your carpet cleaners, saved some money, and didn't throw it out and by a new one. BTW, this probably should have been a 3-4 minute video, but it sounds like for most of you the 10 minutes was worth your time.
Thanks for the video. Worked on my cleaner about a year ago but since has began to leak again. May have to do again but this time with 3M marine sealant I have for my boat. But I was wondering if you ever found out the name for this part?
I bought this unit 2 years ago. Decided to do spring cleaning. The water was draining onto the floor and I couldn't figure it out. I called Hoover to get a quote and was told Hoover does not make that part anymore. So I asked him for the part number. It's 440005353, Water Pump. I saw a gap on my WP and noticed 2 of the four screws were loose and the housing was pulling away from the body. Bought a brand new WP off of Amazon for $69 dollars. Got the Amazon Prime version and for the overnight shipping. I couldn't wait. Now if it leaks again I know to use sealant next time. I saw a tear down video on youtube by an authorized dealer where he said the water pump is known to be brittle and easily breaks. Go figure. So thanks for the tip.
Thanks so much. the exact problem. Unit fixed. Just can't believe that Hoover would not modify this or offer a free repair. I had used my unit 4 times on a couple of light area rugs; unfortunately this was past a year warranty period.
This was totally helpful. Thanks Shane! A couple of additional notes: I used a 1" putty knife to run along the front of the cover after taking out the screws in order to release it a little easier. I used a popsicle stick to apply the epoxy around the outside of the piece, which provided a solid seal with a rounded edge. As you suggested, a flat toothpick was essential to get the hard-to-reach spots. I don't have a magnetic screwdriver, so when re-installing the screw that holds the tab in place, I used some DAP Bluestick Adhesive Putty on the screw head so it would stay on the screwdriver until I could get it in place. My last thought is that I think our problem happened when I stored the carpet cleaner in our (Vermont) barn last winter and the water in the piece froze and expanded. I'll be storing it in the house this winter! Thanks again for this great fix!!
Good tips and yeah, the water in yours may have frozen (maybe). Though this part has failed on machines people have had only had a few months (like mine). The plastic on this part is super hard and brittle as you saw. BTW, haven't watch this video in a while ... sorry, but it could have be a lot shorter and to more ot the point. Take care
Thank you so much for this video, it was so helpful. My machine had two broken screw posts, but I doubt I would have realized that was the problem without this video or located all the screws I needed to loosen. Your instructions were so easy to follow.
Thank you!! Just borrowed this one from my 77 year old grandmother and realized it was broken. My husband and i were able to fix it thanks to your video. She would have ended up spending hundreds on a new one.
Thank you for posting Shane. I just experienced the same problem with ours last week. We have had ours six years with no problems until now. It has been a great machine and like you said, cleans up spots, high traffic areas and ground in dirt very well.
I found such carpet scrubber in the trash room of my building, and picked it up, when testing it I realized it was leaking. You're instructions helped me fix the unit !
Brand new out of the box, VAX Rapid Power Revive, which I setup and left for a few minutes to answer the door. Came back to find it had flooded the floor with a full tank. On opening I found the culprit to be the same component but it was in perfect condition. The problem was the 4 screws that hold it together had not been tightened. Video helped a lot, thanks.
Dude, you saved my life! I followed the steps of your video and I fixed my problem with a 6 dollar glue. Mine had the same problem as yours and now is working again. Thank you so much. I did not have to spend >$100 in a new one. I love this vacuum, I think I just ran it too tough. Hoover is the best.
THANK YOU for this video! I have mine apart for the same problem and was boggled and hesitant to start taking the components and hoses apart. I really appreciate this!
Thanks Shane. Exact the same problem. Two screws housing were broken. Assembly quality, over tighten screws caused screw housing to be almost ripped. I have used a super glue, and tights screws by hand enough to hold against gasket. No leaks. Thumbs up.
Shane - you were smart to fix the cracked/broken screw holes with superglue in the ABS plastic part. Superglue will very effectively weld ABS pieces and so long as you didn't over-tighten you should be okay. I made a comment denoting the problem with JB-Weld Original. The two pieces he's gluing together are ABS and PP-G30 (polypropylene) and JB-Weld is not effective adhering to PP.
Hi Shane, add another one to your list of happy viewers! We used our shampooer ONCE, on 2nd time, it began leaking. It's been on list of things to do (way, way down the list) for 3 years. Wife was getting ready to chuck it last week so I decided to get started on it. Did not find any problem inside until....after watching your video. Voila! There it was way at the bottom, same thing as yours. Anyways, truly appreciate the help, saved me from buying another. Thank you. ✌️
Great to hear and it sounds like you got it fixed just before it wound up in the land fill. Mine has been fine for over a year and many uses ... so definitely worth the your time!
Same here - used it once, upon attempting to use the 2nd time, major leakage. Took it apart - two of the four posts broken off. Waiting for the sealant to dry. Thank you for this video Shane!
Thanks for the video. U were spot on in your direction and explained everything thoroughly and showed trouble points and a solution. Enjoy your night n so will I cleaning what my old lady needs!
Thank you Shane. Just took mine apart, and I have 2 broken stems. Gluing as I type this thank you. Have had the sucker open soooo many times and could never find the problem. This 'gal' fixing her's too !!
Thank you so much! I was able to fix mine with nail products. This exact piece soon as I got open was all crumbled like yours. I appreciate the help. I only spent $20 on mine so it was worth it.
Just wanted to stop by and thank Shane (Do your thing!) for this excellent post, including his observations on how to repair the failed turbine pump assembly on the Power Scrub 50 We've had this unit for 2 or 3 years and have used it only 2 or 3 times (we don't clean our carpet until it really needs it !). I've very disappointed that such a critical part failed in such a short time -- it otherwise works very well. A couple points I noticed. First, the tab that holds the assembly down broke off on mine as I was pulling it out. I was being very careful and applied very little pressure. The plastic is very brittle. I glued the tab back on with marine grade epoxy. It seems sturdy enough. I used JB Weld and the LocTite silicone for the main repair. I used a pair of small c-clamps to hold the two pieces tightly together as the JB Weld cured overnight. I tested for leaks and it seems to be working fine. We'll see how long it lasts. Unbelievably, to me, Hoover continues to sell this unit, but they have discontinued the turbine pump assembly, so if you buy one and it fails -- which seems very likely -- you'll have to fix it yourself. Thanks again, Shane!
Thanks Ed, Yeah it's unfortunate that Hoover doesn't make this failing part (turbine pump assembly) much more robust as otherwise this is an excellent carpet cleaner. Hoover has to be aware of this ... I just don't get it. FYi, my Power Scrub 50 is still working fine with no leaks so you should be in good for future use. You mention they are no longer making and/or offering this part. What a shame. Hoover should offer a free repair (with a redesigned part) to all registered owners. Take care, Shayne
I feel your pain, I used mine a total of five times, four of which were just an entryway & once for a living room & it leaked all over after that. Trying to work with Hoover was useless.
Thank you. Mine too has been leaking since I got it. At first, I thought it was residual water flowing from the line, but the leaks progressively increased. The leak was so bad the last time that I used it to shampoo dining room chairs. I ran out of water quickly, then saw the huge puddle all over my dining room floor (wood)! If my problem is the same as yours, I will fix and report back. Thank you for taking the time to share!
Thank you! I only used my carpet cleaner minimal times, then it started leaking everywhere. I bought a part and it didn’t fix it. But your video did! I had 2 screws broken off. It works like a charm now!! I also put the epoxy around the entire thing too. Because I don’t want to deal with this again. Thanks for the great video and your help. Saved my Hoover steamer from the land fill. 😁
Cindy, That's awesome! I'm surprised the new part didn't fix it at least for a little. But, the plastic used for the part is so brittle it likely was already cracked when it arrived. Great to hear you got it fixed and thanks for the feedback!
Great vid! Mine wasn't broken, but (even screwed down all the way), the plastic wasn't flush, making the gasket useless. Ended up using J-B Weld like you suggested, then screwing back down. Thank You!
Awesome video and super easy fix. I also have two nubs broken after using my new cleaner twice. It's crazy to think this is such a widespread problem that Hoover doesn't fix it themselves.
Thank you for this tutorial! I have a brand new grandbaby coming over and my Hoover leaked water everywhere! I felt so defeated until I found this video! I appreciate you!!
Brilliant! I had the same problem, opened it up and sure enough the same plastic piece with the screw was broken! I superglued it back in and all around and it worked like a charm. Saved me some bucks for sure! Thanks!
Awesome and good job ... glad it saved you some $s. I'll bet there are a lot of these machines sitting idle in a closet because of this problem. Or, Hoover gouged people a bunch to repair.
Thank you.. After 1.5 years I faced the same issue, clearly the PVC and part faces fatigue due to it poor quality of material.. - 2 screw holds were broken and pvc plate started to develop fatigue cracks. - Used super glue to keep plastic screw holds back together as closely as possible and extensively used JB water weld silicon paste to keep it from leaking and breaking further.. Leak has stopped its back all thanks to this video , $7 fix works well. Thanks again..
Exactly what my issue was. Thank you for your video. What I don't get is why are there so many of us having the same issue? Shame on Hoover for making something cheaply and everybody is having same issue. I hadn't even used mine but maybe two times and it's sat for a few years because I don't have carpet but now that I want to do some of my area rugs it's been leaking. I tried to do the carpet runners on my steps and that's when it began leaking. I thought it had something to do with that attachment so I put it away, and now a year later I'm try to do a small rug and it was leaking again. Found your video and now I'm going to use Krazy glue and some silicone around it. I'm going to get in touch with Hoover and tell them about their issue. I probably will never buy another Hoover. Update: Tried the next day but this didn't fix the problem.
THANK YOU. I'm sitting here taking my own machine apart because it's dumping water everywhere. I was hoping someone had already figured out what the issue was to save myself some trial and error, and sure enough, you had!
I had three broken screws. I first used JB Weld but it took a very long time to dry thoroughly. I then used Gorilla Glue that worked much better for me. I also glued the seam that goes around the circumference of the problem unit. Thank you for this video.
Incredible! Exact problem and a great fix. Saved me from having to buy and wait for the water pump part. Was the first time I used JB Weld. Worked like a charm. Reach behind your left shoulder and pat yourself on the back because I can't do it!!!!!
Thanks Joe ... very kind of you! Yeah JB weld is the "cat's meow" and way better than typical epoxies (incredibly strong and bonds don't seem to degrade over time that I can tell. I have fixed everything you can image with it ... including leaks / other things on auto motors. If you did not know, JB Weld comes in a Kwik setup variety the will not run after 5 mins. ... so great on vertical items. The regular JB Weld is stronger but will run if you don't just mix it up and then wait about 30 minutes before applying it ... so great for horizontal surfaces. It works great on all metals, hard plastics, masonry, wood... just make surfaces are roughened and cleaned (rubbing alcohol, etc.). I fixed a very small part on my wife's FitBit watch a month ago with a pin head amount. Used fine sandpaper on slender edges and "welded" it. She is thrilled after first saying "no way" is that going to hold... ha!
Same problem, 2 screw posts broken, followed your instructions and JB Welded the posts, and used white silicone to seal everything up. It's clamped and I'm going to leave it sit for 24 hours to be sure. Thank you for this post. Like everyone keeps saying, i can't believe that Hoover hasn't addressed this issue. Do they want to lose all their carpet cleaning business to Bissell? Addendum: Next day-(today.) While wrestling the unit back into place after reattaching the larger hose, the smaller hose broke off, leaving the protruding plastic tube end inside the small hose. Cheap plastic. Going to try and insert a short (1"), piece of brass tubing inside of the hose and JB Welding the whole thing back in place.
Well the tube insert idea worked well, but the entire unit started leaking from around the seams on the larger body. Sealed that up with JB Weld and waited another few days for that to cure. Squirted some red food dye into the larger hose nipple to check for leaks. No leaks! Put it all back together, put the water tank on, and let it sit for a while. Leaked like a sieve. Water everywhere. Don't understand it. Going to check that diaphragm that works with the trigger release tomorrow and see if there might be problem there.
I just found this video on Christmas Day. Merry Christmas to me! You hit the nail right on the head. My problem is that two of my screws are loose (pun intended). Gonna attempt the repair as soon as I get the recommended sealant. Thanks...
Thank you sooooo much! I had the same issue but two broken screws and the other two are not looking so hot! Now I’m just waiting for the silicone to dry!
Thank you!!!! I was going to toss it. But this was the exact issue and a perfect fix. My unit is not the deluxe and the internal components for this repair look identical. Again thank you thank you!
Cannot say Thank You Enough!! This is what was wrong with our Hoover. Not used much so was surprised there was an issue. got our stairs done on a rainy day!! :):):):):)
Same problem here. Hoover should be responsible, recall the product, and sell us a reliable product. Everyone has the same problem because of a cheap piece of plastic. Ridiculous!!!
Thank you! Very same problem and I had initially come to the same conclusion as you regarding that top valve in the handle. Even rigged up a spring to the trigger to better retract it off of the valve but of course, didn’t help. Had the same failure point as yourself. Very helpful
That's great and good job Ymycake and bet you scored a few points with your husband! I'm just curious, what kind of sealant did you use to fix your machine?
Thanks a bunch! I just took mine apart, and let a little water run through to see where the leaks coming from and it’s the same faulty part as yours. Nothings broken but like yours it has a HUGE gap! I don’t have any sealant on hand so I’m going to try using a nail primer then a rubber base gel nail polish and cure it under the UV in layers to see if that does the trick for now. Will update later, you can assume it worked i don’t 😂
Hi and quite creative of you! I know some of the UV glues make for a water tight and strong bond. And yes, I would be interested to know if you think your fix is holding up.
Outstanding!!!! Went through the same problem...assumed it was the little diaphragm looking thing as well and replaced it with no success and gave up....cant wait to get back to it now....great video.
Awesome! Good luck and suspect you will be back in business shortly. BTW, I've been using my PowerScrub quite a bit latley (after fixing) and it's working great and no leaks!
Can't thank you enough! Exactly the same problem on my machine. What really irks me is how unbelievably cheap and flimsy these parts are - thin, brittle plastic just waiting to fail. That's what we get for losing control and losing pride in manufacturing. Cheap Asian goods flood our markets, kill our jobs, and we get sold junk. You just have to adapt and become a Mr. Fixit with the help of good YT videos like this one.
OH MY!!! 🤦🏽♀️You are surely correct-exact problem👍🏽👍🏽 in the #27565 area, but I think I will repair w/glue for now, because another part cost just as much as the new vacuum
Agreed and unreal. When I first called Hoover for advice on this situation they wanted close to $90 just to take a look at my Spin Scrub 50. And, the service guy made some comment to the effect of "You know, these machines aren't built to last forever"! I responded with mine is only 6 months old and hung up.
You are welcome Celilia. Let me know if you have any questions ... it's just amazing how many people have had this exact same problem. One guy posted a while back that he found one of these machines in the trash area at his apartment complex. He tried it, it leaked, he found this video, and now has a free (perfectly good) carpet shampooer!
Thanks for the hope! I had only used mine a few times, then it decided to do this all over our nice wood floor beneath an area rug I was attempting to clean. What a mess!
Thank you, thank you! I sometimes feel these things only happen to those of us with a tool box! Lol. Your remedy will be applied tomorrow! Thanks again and be well!
Having pets, over the years I've gone through a number of these machines. For a while I just tossed out the old one but now I see that Hoover calls this a 'professional' machine and it costs a lot more. So I've been saving them as they have problems and have spares for parts.
Thank you!!! I have 2 broken posts in mine, and am entirely unwilling to spend $60 on a new pump that’s going to do the exact same thing. I’m hoping this fix will solve our issue!!
Hi Alyssa, I used the original JB Weld to glue the broken screw posts back on. See: www.homedepot.com/p/J-B-Weld-Two-1-oz-Twin-Tube-Cold-Weld-8265-s/100189012 . May a friend of neighbor has some you can borrow. I then used light sand paper to roughen up the surfaces (under where you now see the black silicon in the video) and rinsed the dust off/dried. This allows for way better adherence. I would use Locktite's clear silicon (it's aquarium grade and at Home Depot right by the Paint desk) to cover the entire area where the two parts of pump screw together. It doesn't need to be pretty ... just work it in a bit with a toothpick or similar... especially on the one side where all the nooks and crannies are. This should get you back in business ... let me know if I can assist further!
Thank you for putting this video online. I'm having the same problem with my carpet cleaner. I hope that it is as simple to fix like you made it seem. I'll let you know. Thank you!! I really appreciate it.
Same problem with me. For people "less handy", just turn the water reservoir dial to "wash" and keep it empty..... that way any water left in the "rinse" will stay put. Great fix though! Thanks!!
This was almost exactly the problem with mine. Fortunately I had an old machine with other problems but it hadn't been a leaker... so I just swapped that part from one to the other and now it's good.
Our FH50150 started leaking from the bottom after about three uses. We called Hoover and they took care of the problem by sending a new machine, no questions asked. I disassemble the the unit out of curiosity and found two of the mounting screw pins were broken from the pump.
Thank you for the video! Mine doesn’t have any screws broken or cracked, but the clips holding it around are broken. Going to try sealing both around the screws and around the middle. Hopefully fixes the leaking taking place.
That is the pump for the spray hose. Does your hose attachment still spray? Mine doesn't even after removing, disassembling and lubricating the pump. I guess I need a new one. Looks like you might need one too! Group buy?
I would suggest you use some LockTite Clear Silicon ... you can buy it at Home Depot right by the paint counter. It's aquarium safe and has excellent adhesion.
FYi, I sent this message to Joe Furr, but thought you all might benefit and save some some cash with JB Weld: Thanks Joe ... very kind of you! Yeah JB weld is the "cat's meow" and way better than typical epoxies (incredibly strong and bonds don't seem to degrade over time that I can tell. I have fixed everything you can image with it ... including leaks / other things on auto motors. If you did not know, JB Weld comes in a Kwik setup variety the will not run after 5 mins. ... so great on vertical items. The regular JB Weld is stronger but will run if you don't just mix it up and then wait about 30 minutes before applying it ... so great for horizontal surfaces. It works great on all metals, hard plastics, masonry, wood... just make surfaces are roughened and cleaned (rubbing alcohol, etc.). I fixed a very small part on my wife's FitBit watch a month ago with a pin head amount. Used fine sandpaper on slender edges and "welded" it. She is thrilled after first saying "no way" is that going to hold... ha!
I have water leaking out of our spin scrub 50 and this piece you mention is fine. Should the part the dirty water tank sets into , ( the tank has a specific piece that sets down into ) well under it , should it have water in it ?
6 years on and you’re still helping people. 30min fix and just happened to have all the materials. Bless ya brother 🤘
Glad to help bro!
Thanks for posting this video! I called Hoover customer service and they were no help other than offering a 15 % discount for me to purchase another carper cleaner from them! Checked my carpet cleaner after reviewing your video and low and behold the plastic piece you identified in the video was cracked. Now just waiting for my sealant to cure/dry so I can put back together and test for leaks.
👍 John, You should be good to go! My Hoover is still working great since posting this video.
Man, I really appreciate you and all the people like you that make these fix it videos. As a Mom with limited funds it makes all the difference. Besides the fact it's always better to fix something yourself vs pay to repair or replace.
Thanks Kristi, So glad this helped you out! Nobody likes getting ripped off ... and smart people like saving a little cash when they can!
FYi, I just found out a few months ago that LockTite now sells ($5 +/-) a clear, silicon, caulk suitable/safe for aquariums, etc. It has a vinegar smell to it and will stick permanently to about anything and is watertight and super tough (superior to regular silicon). Bought some at Home Depot to repair a leak in my chest waders. If you do not have something else already on hand (i.e. silicon, gutter sealant, etc.), and plan to seal the whole failing part (as I did in the video) I would recommend this as the preferred sealant for use on this fix. You could use this for the entire job or use JB Weld to glue the part in place and then completely seal with Silicon.
Also, a couple of you have asked about what I mean by "roughing up" broken parts before gluing then together. What I mean is simply using sand paper to lightly roughen up the surfaces of each part. This removes any dirt/contaminants and provides for more micro surfaces for the glue to stick too.
Thanks for watching and for all the positive posts. I'm glad so many of you have fixed your carpet cleaners, saved some money, and didn't throw it out and by a new one. BTW, this probably should have been a 3-4 minute video, but it sounds like for most of you the 10 minutes was worth your time.
Thanks for the video. Worked on my cleaner about a year ago but since has began to leak again. May have to do again but this time with 3M marine sealant I have for my boat. But I was wondering if you ever found out the name for this part?
Oops never mind..Found the name. (Water pump)..anyways considering buying one for around $25 on line. Thanks again for the video.
Yes, worth the time. You seem like a guy just trying to help others. Thanks.
I bought this unit 2 years ago. Decided to do spring cleaning. The water was draining onto the floor and I couldn't figure it out. I called Hoover to get a quote and was told Hoover does not make that part anymore. So I asked him for the part number. It's 440005353, Water Pump. I saw a gap on my WP and noticed 2 of the four screws were loose and the housing was pulling away from the body. Bought a brand new WP off of Amazon for $69 dollars. Got the Amazon Prime version and for the overnight shipping. I couldn't wait. Now if it leaks again I know to use sealant next time. I saw a tear down video on youtube by an authorized dealer where he said the water pump is known to be brittle and easily breaks. Go figure. So thanks for the tip.
Hello. Can this piece be bought separately and replaced? I glued the entire piece everywhere with LockTite and it still leaks everywhere.
Same problem. And broken in exactly the same place. Amazing. Thanks for making this video and helping me figure this out!
Thanks so much. the exact problem. Unit fixed. Just can't believe that Hoover would not modify this or offer a free repair. I had used my unit 4 times on a couple of light area rugs; unfortunately this was past a year warranty period.
This was totally helpful. Thanks Shane! A couple of additional notes: I used a 1" putty knife to run along the front of the cover after taking out the screws in order to release it a little easier. I used a popsicle stick to apply the epoxy around the outside of the piece, which provided a solid seal with a rounded edge. As you suggested, a flat toothpick was essential to get the hard-to-reach spots. I don't have a magnetic screwdriver, so when re-installing the screw that holds the tab in place, I used some DAP Bluestick Adhesive Putty on the screw head so it would stay on the screwdriver until I could get it in place. My last thought is that I think our problem happened when I stored the carpet cleaner in our (Vermont) barn last winter and the water in the piece froze and expanded. I'll be storing it in the house this winter! Thanks again for this great fix!!
Good tips and yeah, the water in yours may have frozen (maybe). Though this part has failed on machines people have had only had a few months (like mine). The plastic on this part is super hard and brittle as you saw. BTW, haven't watch this video in a while ... sorry, but it could have be a lot shorter and to more ot the point. Take care
Extremely helpful! I've been trying to figure out why my spin scrub 50 kept leaking, and almost paid 80 dollars to fix it. Great Video thanks you!
Thank you so much for this video, it was so helpful. My machine had two broken screw posts, but I doubt I would have realized that was the problem without this video or located all the screws I needed to loosen. Your instructions were so easy to follow.
Thank you!! Just borrowed this one from my 77 year old grandmother and realized it was broken. My husband and i were able to fix it thanks to your video. She would have ended up spending hundreds on a new one.
Good deal and happy to hear you got it fixed!
This machine has lasted us about 6yrs and more thanks to your video. Thank you! I learned so much.
Thank you for posting Shane. I just experienced the same problem with ours last week. We have had ours six years with no problems until now. It has been a great machine and like you said, cleans up spots, high traffic areas and ground in dirt very well.
I found such carpet scrubber in the trash room of my building, and picked it up, when testing it I realized it was leaking. You're instructions helped me fix the unit !
Awesome and good job Maxime! You just got yourself a free carpet cleaner ...
Thank you. Exactly the problem with our machine after only two uses and your video gave me all I needed to fix it.
Brand new out of the box, VAX Rapid Power Revive, which I setup and left for a few minutes to answer the door. Came back to find it had flooded the floor with a full tank. On opening I found the culprit to be the same component but it was in perfect condition. The problem was the 4 screws that hold it together had not been tightened.
Video helped a lot, thanks.
Dude, you saved my life! I followed the steps of your video and I fixed my problem with a 6 dollar glue. Mine had the same problem as yours and now is working again. Thank you so much. I did not have to spend >$100 in a new one. I love this vacuum, I think I just ran it too tough. Hoover is the best.
THANK YOU for this video! I have mine apart for the same problem and was boggled and hesitant to start taking the components and hoses apart. I really appreciate this!
Your are quite welcome Lisa! Let me know if you any questions and take care...
6 years later and this video saved me some money and a trip to the store to fix this part. Thank you!!
You are welcome and great to hear!
Same! 6 years later!
Thanks Shane. Exact the same problem. Two screws housing were broken. Assembly quality, over tighten screws caused screw housing to be almost ripped.
I have used a super glue, and tights screws by hand enough to hold against gasket. No leaks.
Thumbs up.
Shane - you were smart to fix the cracked/broken screw holes with superglue in the ABS plastic part. Superglue will very effectively weld ABS pieces and so long as you didn't over-tighten you should be okay. I made a comment denoting the problem with JB-Weld Original. The two pieces he's gluing together are ABS and PP-G30 (polypropylene) and JB-Weld is not effective adhering to PP.
Hi Shane, add another one to your list of happy viewers! We used our shampooer ONCE, on 2nd time, it began leaking. It's been on list of things to do (way, way down the list) for 3 years. Wife was getting ready to chuck it last week so I decided to get started on it. Did not find any problem inside until....after watching your video. Voila! There it was way at the bottom, same thing as yours. Anyways, truly appreciate the help, saved me from buying another. Thank you. ✌️
Great to hear and it sounds like you got it fixed just before it wound up in the land fill. Mine has been fine for over a year and many uses ... so definitely worth the your time!
Same here - used it once, upon attempting to use the 2nd time, major leakage. Took it apart - two of the four posts broken off. Waiting for the sealant to dry. Thank you for this video Shane!
Thanks for the video. U were spot on in your direction and explained everything thoroughly and showed trouble points and a solution. Enjoy your night n so will I cleaning what my old lady needs!
Thank you Shane. Just took mine apart, and I have 2 broken stems. Gluing as I type this thank you. Have had the sucker open soooo many times and could never find the problem. This 'gal' fixing her's too !!
Thank you so much! I was able to fix mine with nail products. This exact piece soon as I got open was all crumbled like yours. I appreciate the help. I only spent $20 on mine so it was worth it.
Nice ... sounds like a creative fix!
Just wanted to stop by and thank Shane (Do your thing!) for this excellent post, including his observations on how to repair the failed turbine pump assembly on the Power Scrub 50
We've had this unit for 2 or 3 years and have used it only 2 or 3 times (we don't clean our carpet until it really needs it !). I've very disappointed that such a critical part failed in such a short time -- it otherwise works very well.
A couple points I noticed. First, the tab that holds the assembly down broke off on mine as I was pulling it out. I was being very careful and applied very little pressure. The plastic is very brittle. I glued the tab back on with marine grade epoxy. It seems sturdy enough.
I used JB Weld and the LocTite silicone for the main repair. I used a pair of small c-clamps to hold the two pieces tightly together as the JB Weld cured overnight. I tested for leaks and it seems to be working fine. We'll see how long it lasts.
Unbelievably, to me, Hoover continues to sell this unit, but they have discontinued the turbine pump assembly, so if you buy one and it fails -- which seems very likely -- you'll have to fix it yourself.
Thanks again, Shane!
Thanks Ed, Yeah it's unfortunate that Hoover doesn't make this failing part (turbine pump assembly) much more robust as otherwise this is an excellent carpet cleaner. Hoover has to be aware of this ... I just don't get it. FYi, my Power Scrub 50 is still working fine with no leaks so you should be in good for future use. You mention they are no longer making and/or offering this part. What a shame. Hoover should offer a free repair (with a redesigned part) to all registered owners. Take care, Shayne
I feel your pain, I used mine a total of five times, four of which were just an entryway & once for a living room & it leaked all over after that. Trying to work with Hoover was useless.
@@tiffaniroll3617 Ours has been working well for 2 years now since the repair. If you can apply Shane's fix, it will last. Good luck.
Thank you. Mine too has been leaking since I got it. At first, I thought it was residual water flowing from the line, but the leaks progressively increased. The leak was so bad the last time that I used it to shampoo dining room chairs. I ran out of water quickly, then saw the huge puddle all over my dining room floor (wood)! If my problem is the same as yours, I will fix and report back. Thank you for taking the time to share!
Thank you! I only used my carpet cleaner minimal times, then it started leaking everywhere. I bought a part and it didn’t fix it. But your video did! I had 2 screws broken off. It works like a charm now!! I also put the epoxy around the entire thing too. Because I don’t want to deal with this again. Thanks for the great video and your help. Saved my Hoover steamer from the land fill. 😁
Cindy, That's awesome! I'm surprised the new part didn't fix it at least for a little. But, the plastic used for the part is so brittle it likely was already cracked when it arrived. Great to hear you got it fixed and thanks for the feedback!
Great vid! Mine wasn't broken, but (even screwed down all the way), the plastic wasn't flush, making the gasket useless. Ended up using J-B Weld like you suggested, then screwing back down. Thank You!
Awesome video and super easy fix. I also have two nubs broken after using my new cleaner twice. It's crazy to think this is such a widespread problem that Hoover doesn't fix it themselves.
Thanks Matt, I'm with you ... this part is poorly designed or was designed to fail?
Thank you for this tutorial! I have a brand new grandbaby coming over and my Hoover leaked water everywhere! I felt so defeated until I found this video! I appreciate you!!
Hi Erika, So glad to hear this helped you out and hopefully your carpet(s) are clean for your new grandbaby!
i was frustrated and going to just buy a Rug Doctor but watched your video. Saved 400 bucks! Thank you!
Awesome ... glad the fix worked out and you saved some $$$s
Same problem... wow; i can’t believe so so many people have this problem! Thank you so much!
Brilliant! I had the same problem, opened it up and sure enough the same plastic piece with the screw was broken! I superglued it back in and all around and it worked like a charm. Saved me some bucks for sure! Thanks!
Awesome and good job ... glad it saved you some $s. I'll bet there are a lot of these machines sitting idle in a closet because of this problem. Or, Hoover gouged people a bunch to repair.
Ditto, ditto, ditto. Just got it back together. WORKING. You are MY HERO. Make sure tighten piece firmly or cover does not cooperate.
Thank you.. After 1.5 years I faced the same issue, clearly the PVC and part faces fatigue due to it poor quality of material..
- 2 screw holds were broken and pvc plate started to develop fatigue cracks.
- Used super glue to keep plastic screw holds back together as closely as possible and extensively used JB water weld silicon paste to keep it from leaking and breaking further..
Leak has stopped its back all thanks to this video , $7 fix works well. Thanks again..
Had 2 screws broken. Great video and fix . Thanks!
Me to
Exactly what my issue was. Thank you for your video. What I don't get is why are there so many of us having the same issue? Shame on Hoover for making something cheaply and everybody is having same issue. I hadn't even used mine but maybe two times and it's sat for a few years because I don't have carpet but now that I want to do some of my area rugs it's been leaking. I tried to do the carpet runners on my steps and that's when it began leaking. I thought it had something to do with that attachment so I put it away, and now a year later I'm try to do a small rug and it was leaking again. Found your video and now I'm going to use Krazy glue and some silicone around it. I'm going to get in touch with Hoover and tell them about their issue. I probably will never buy another Hoover.
Update: Tried the next day but this didn't fix the problem.
Great video. I had the same problem and now good to go. Thank you again for your expertise problem solving!
THANK YOU. I'm sitting here taking my own machine apart because it's dumping water everywhere. I was hoping someone had already figured out what the issue was to save myself some trial and error, and sure enough, you had!
You are welcome Lily! If you have any questions, let me know.
Thank you for this fix.
Wish i had found your blog before I bought the tank gasket and water shut off.,
I had three broken screws. I first used JB Weld but it took a very long time to dry thoroughly. I then used Gorilla Glue that worked much better for me. I also glued the seam that goes around the circumference of the problem unit. Thank you for this video.
Incredible! Exact problem and a great fix. Saved me from having to buy and wait for the water pump part. Was the first time I used JB Weld. Worked like a charm. Reach behind your left shoulder and pat yourself on the back because I can't do it!!!!!
Thanks Joe ... very kind of you! Yeah JB weld is the "cat's meow" and way better than typical epoxies (incredibly strong and bonds don't seem to degrade over time that I can tell. I have fixed everything you can image with it ... including leaks / other things on auto motors. If you did not know, JB Weld comes in a Kwik setup variety the will not run after 5 mins. ... so great on vertical items. The regular JB Weld is stronger but will run if you don't just mix it up and then wait about 30 minutes before applying it ... so great for horizontal surfaces. It works great on all metals, hard plastics, masonry, wood... just make surfaces are roughened and cleaned (rubbing alcohol, etc.). I fixed a very small part on my wife's FitBit watch a month ago with a pin head amount. Used fine sandpaper on slender edges and "welded" it. She is thrilled after first saying "no way" is that going to hold... ha!
Same problem, 2 screw posts broken, followed your instructions and JB Welded the posts, and used white silicone to seal everything up.
It's clamped and I'm going to leave it sit for 24 hours to be sure. Thank you for this post. Like everyone keeps saying, i can't believe that Hoover hasn't addressed this issue.
Do they want to lose all their carpet cleaning business to Bissell?
Addendum: Next day-(today.) While wrestling the unit back into place after reattaching the larger hose, the smaller hose broke off, leaving the protruding plastic tube end inside the small hose.
Cheap plastic. Going to try and insert a short (1"), piece of brass tubing inside of the hose and JB Welding the whole thing back in place.
Well the tube insert idea worked well, but the entire unit started leaking from around the seams on the larger body. Sealed that up with JB Weld and waited another few days for that to cure. Squirted some red food dye into the larger hose nipple to check for leaks. No leaks! Put it all back together, put the water tank on, and let it sit for a while.
Leaked like a sieve. Water everywhere. Don't understand it. Going to check that diaphragm that works with the trigger release tomorrow and see if there might be problem there.
You are amazing for making this video ... such great detail ... you are much appreciated my good sir 👍🏽👍🏽👍🏽
I just found this video on Christmas Day. Merry Christmas to me! You hit the nail right on the head. My problem is that two of my screws are loose (pun intended). Gonna attempt the repair as soon as I get the recommended sealant. Thanks...
Same problem, both bottom tabs broke off. Thanks for the fix, appreciate you!
Thank you so much for sharing! Mine was broken exactly like yours! It took no time for this gal to fix it.
Yep, the same problem with my machine. They discontinued the part so I'm going to cement it.
Same problem. I followed your instructions and it's an easy fix. Your video was easy to follow.
Thanks Dorothy! Yeah it's really unbelievable the number if people who have had this issue ... once fixed it's a great carpet cleaner.
Exactly where mine leaked. 2 screws were broken
Thank you sooooo much! I had the same issue but two broken screws and the other two are not looking so hot! Now I’m just waiting for the silicone to dry!
I had the same issue. Thank you so much for sharing, very helpful!
I did also.. i had 2 broken screws. What a cheap piece of crap this design is.... wow.
Thank you!!!! I was going to toss it. But this was the exact issue and a perfect fix. My unit is not the deluxe and the internal components for this repair look identical. Again thank you thank you!
Hundred percent worked for me using 5-minute epoxy. Thank you!
Awesome... glad to hear it!
Cannot say Thank You Enough!! This is what was wrong with our Hoover. Not used much so was surprised there was an issue. got our stairs done on a rainy day!! :):):):):)
Same problem here. Hoover should be responsible, recall the product, and sell us a reliable product. Everyone has the same problem because of a cheap piece of plastic. Ridiculous!!!
Thank you! Very same problem and I had initially come to the same conclusion as you regarding that top valve in the handle. Even rigged up a spring to the trigger to better retract it off of the valve but of course, didn’t help. Had the same failure point as yourself. Very helpful
Fantastic! Found two of the screw fasteners broken and your fix was perfect! Thanks for posting it!
You are welcome Patches! Glad to hear the fix is working well for you ...
Thank you so much you saved my machine I had same problem and i fixed it and surprised my husband 😊thanks again 🙏🏼
That's great and good job Ymycake and bet you scored a few points with your husband! I'm just curious, what kind of sealant did you use to fix your machine?
you machine looks new and clean! mine started leaking after 7 years but other than that was awesome machine
Thanks a bunch! I just took mine apart, and let a little water run through to see where the leaks coming from and it’s the same faulty part as yours. Nothings broken but like yours it has a HUGE gap! I don’t have any sealant on hand so I’m going to try using a nail primer then a rubber base gel nail polish and cure it under the UV in layers to see if that does the trick for now. Will update later, you can assume it worked i don’t 😂
Hi and quite creative of you! I know some of the UV glues make for a water tight and strong bond. And yes, I would be interested to know if you think your fix is holding up.
Outstanding!!!! Went through the same problem...assumed it was the little diaphragm looking thing as well and replaced it with no success and gave up....cant wait to get back to it now....great video.
Awesome! Good luck and suspect you will be back in business shortly. BTW, I've been using my PowerScrub quite a bit latley (after fixing) and it's working great and no leaks!
Can't thank you enough! Exactly the same problem on my machine. What really irks me is how unbelievably cheap and flimsy these parts are - thin, brittle plastic just waiting to fail. That's what we get for losing control and losing pride in manufacturing. Cheap Asian goods flood our markets, kill our jobs, and we get sold junk. You just have to adapt and become a Mr. Fixit with the help of good YT videos like this one.
OH MY!!! 🤦🏽♀️You are surely correct-exact problem👍🏽👍🏽 in the #27565 area, but I think I will repair w/glue for now, because another part cost just as much as the new vacuum
Thank you, I cant believe there are over 100k of us with the same exact problem, waiting for epoxy to dry, will see if it leaks tomorrow.
Agreed and unreal. When I first called Hoover for advice on this situation they wanted close to $90 just to take a look at my Spin Scrub 50. And, the service guy made some comment to the effect of "You know, these machines aren't built to last forever"! I responded with mine is only 6 months old and hung up.
Oh and let me know if you have any questions/issues.
Figured out that this was my problem after watching your video. I agree with you, that plastic is flimsier than my ex. 😂
Very useful, thank you!!! Had to fix the same problem (broke in 2 places), and now i should have my shampooer back (waiting for the sealant to fix).
You are welcome Celilia. Let me know if you have any questions ... it's just amazing how many people have had this exact same problem. One guy posted a while back that he found one of these machines in the trash area at his apartment complex. He tried it, it leaked, he found this video, and now has a free (perfectly good) carpet shampooer!
I’m having the same problem, I’m taking it back to the store, wish me luck. Great video, I just don’t feel comfortable attempting this myself.
Thank you, great video. Excellent details. Ours is doing the exact same thing😊👍
Thanks for this video !! I got two screws broken. Will be trying the fix as shown by you.
Same issue here except 2 screws stripped/broken. Epoxy is drying now - thanks!
Thanks for the hope! I had only used mine a few times, then it decided to do this all over our nice wood floor beneath an area rug I was attempting to clean. What a mess!
Sorry to hear that! Did this happen with new or near new machine? Have you tried my fix yet?
Thanks for this! Mine had two broken posts. A little super glue gel and a liberal amount of GE Bath & Tub silicon and I'm back in business.
Nice!
Had the same issue. I was about to throw it away but you saved me $$$. Thanks
Thank you, thank you! I sometimes feel these things only happen to those of us with a tool box! Lol. Your remedy will be applied tomorrow! Thanks again and be well!
Having pets, over the years I've gone through a number of these machines. For a while I just tossed out the old one but now I see that Hoover calls this a 'professional' machine and it costs a lot more. So I've been saving them as they have problems and have spares for parts.
Same thing here. Good call!!
Thank you!!! I have 2 broken posts in mine, and am entirely unwilling to spend $60 on a new pump that’s going to do the exact same thing. I’m hoping this fix will solve our issue!!
Hi Alyssa, I used the original JB Weld to glue the broken screw posts back on. See: www.homedepot.com/p/J-B-Weld-Two-1-oz-Twin-Tube-Cold-Weld-8265-s/100189012 . May a friend of neighbor has some you can borrow. I then used light sand paper to roughen up the surfaces (under where you now see the black silicon in the video) and rinsed the dust off/dried. This allows for way better adherence. I would use Locktite's clear silicon (it's aquarium grade and at Home Depot right by the Paint desk) to cover the entire area where the two parts of pump screw together. It doesn't need to be pretty ... just work it in a bit with a toothpick or similar... especially on the one side where all the nooks and crannies are. This should get you back in business ... let me know if I can assist further!
Thank you for putting this video online. I'm having the same problem with my carpet cleaner. I hope that it is as simple to fix like you made it seem. I'll let you know. Thank you!! I really appreciate it.
You are welcome Sarah! Let me know if I can help or answer any questions you might have.
Same problem with me. For people "less handy", just turn the water reservoir dial to "wash" and keep it empty..... that way any water left in the "rinse" will stay put. Great fix though! Thanks!!
You the real MVP man! Thanks, I actually had two screws broken 🤦🏾♂️
Same
Thanks Shane! Same exact issue for me! Looks like a design flaw. Definitely the Achilles heal in this design. Appreciate your video!
You bet! Mine has been working fine the last couple of years with use 4-5 times a year.
This was almost exactly the problem with mine. Fortunately I had an old machine with other problems but it hadn't been a leaker... so I just swapped that part from one to the other and now it's good.
Our FH50150 started leaking from the bottom after about three uses. We called Hoover and they took care of the problem by sending a new machine, no questions asked. I disassemble the the unit out of curiosity and found two of the mounting screw pins were broken from the pump.
Interesting ... so it sounds like the same problem? I don't know what's up with Hoover.
Just fixed it the same way. Thanks so much for the detective work on this.
Hi Julio, Your are welcome ... and glad you got it fixed!
Thanks! Same problem for me, and I assumed it was the valve assembly at the top as well. URGH.
Thank you SO much for this video! Looking forward to trying this tomorrow.
Thank you for the video! Mine doesn’t have any screws broken or cracked, but the clips holding it around are broken. Going to try sealing both around the screws and around the middle. Hopefully fixes the leaking taking place.
That is the pump for the spray hose. Does your hose attachment still spray? Mine doesn't even after removing, disassembling and lubricating the pump. I guess I need a new one. Looks like you might need one too! Group buy?
Thank you for a great fix. Can you please provide a link for a sealant that you used? Walmart or any other store will do it.
I would suggest you use some LockTite Clear Silicon ... you can buy it at Home Depot right by the paint counter. It's aquarium safe and has excellent adhesion.
Your right. I took mine apart. Broken just like yours. Thanks for the help.
Well ill be dipped, same issues here. Thanks for you video, waiting for the jb weld to dry lol.
Hi Caleb, Yep it's the same issue for just about everybody when it comes to leaks! Let me know if you have any questions and take care.
Thank you for the video. Had the same problem and will do the repair as suggested.
FYi, I sent this message to Joe Furr, but thought you all might benefit and save some some cash with JB Weld:
Thanks Joe ... very kind of you! Yeah JB weld is the "cat's meow" and way better than typical epoxies (incredibly strong and bonds don't seem to degrade over time that I can tell. I have fixed everything you can image with it ... including leaks / other things on auto motors. If you did not know, JB Weld comes in a Kwik setup variety the will not run after 5 mins. ... so great on vertical items. The regular JB Weld is stronger but will run if you don't just mix it up and then wait about 30 minutes before applying it ... so great for horizontal surfaces. It works great on all metals, hard plastics, masonry, wood... just make surfaces are roughened and cleaned (rubbing alcohol, etc.). I fixed a very small part on my wife's FitBit watch a month ago with a pin head amount. Used fine sandpaper on slender edges and "welded" it. She is thrilled after first saying "no way" is that going to hold... ha!
Bingo! Thanks to you I resolved my problem. Thank you my friend 👍
Nice and glad you're good to go!
Thank you so much another happy customer LOL
Same problem with mine. Thank you for this video!!!!
Thanks! Much appreciated. i haven't started yet, however the leak is in the same location. Defect.
Thanks for posting the fix for this obvious design flaw. Recall??
I have water leaking out of our spin scrub 50 and this piece you mention is fine. Should the part the dirty water tank sets into , ( the tank has a specific piece that sets down into ) well under it , should it have water in it ?
I'm wondering the same thing
Exactly what was wrong with mine! Thanks for the walkthrough!