Mock Call #20: Financial Account | Bank Customer Service

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  • เผยแพร่เมื่อ 1 ม.ค. 2025

ความคิดเห็น • 99

  • @theprotagonist5387
    @theprotagonist5387 2 ปีที่แล้ว +17

    im new at bpo industry my acc is on dispute intake, Im on my pre nesting week, and it really helps me a lot to gain more ideas about the proper opening spills and proper way to ask some probing questions about the members concern. I thumbs up for this.

  • @mrchristian8782
    @mrchristian8782 2 ปีที่แล้ว +47

    This is very helpful for me! I will be having my final interview tomorrow, and they had given me Financial Account, sana makapasa! God's will be done.

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว +2

      Godspeed, Christian. ❤

    • @mrchristian8782
      @mrchristian8782 2 ปีที่แล้ว

      @@JelineBracamonte ma'am may Idea po kayo patungkol sa Financial Fraud?

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว +2

      @@mrchristian8782 You may refer to these links dear for ideas:
      www.experian.com/blogs/ask-experian/how-do-credit-card-companies-investigate-fraud/
      www.stpaulschambers.com/types-of-banking-fraud/
      www.impactlaw.com/criminal-law/white-collar/credit-card-fraud#:~:text=Credit%20card%20fraud%20is%20the,types%20of%20white%20collar%20crime.

    • @mrchristian8782
      @mrchristian8782 2 ปีที่แล้ว

      @@JelineBracamonte Wow! These articles are exactly what I need!
      thank you so much ma'am Jeline,
      By the way, is the procedure still the same right in terms of Financial Fraud?
      I always need to ask for their Account #, Full name, last 4 digits of the SSS and billing address right?

    • @bellavalenzuela853
      @bellavalenzuela853 ปีที่แล้ว

      Hi ma’am i have my initial interview tomorrow and no idea about easy financial account can you please give me some tips. Thank you

  • @japhetpenera5655
    @japhetpenera5655 2 ปีที่แล้ว +14

    I just hired recently and was endorsed to financial account.
    This video really helped me to have an overview about my account.
    Looking forward for our training and nesting stage.
    Thank you so much ang more power.

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว +1

      You're welcome, Japhet. Godspeed! ❤️

    • @M_C_G_I
      @M_C_G_I ปีที่แล้ว +1

      hows the financial account. goes on bro?

  • @llaviru92
    @llaviru92 2 ปีที่แล้ว +12

    That was smooth and professionally handled.

  • @mariakarale226
    @mariakarale226 2 ปีที่แล้ว +23

    It's my dream to speak, act and present myself like you do ma'am 🤩

  • @nickolsondepiolenc5843
    @nickolsondepiolenc5843 9 หลายเดือนก่อน +2

    I worked in a financial account with low-level credit cards. How wish this is how smooth our call flow is. After assessing the client, we still have 3 kinds of wrap up script.. it really does affect bad in our AHT.

  • @altransala9616
    @altransala9616 10 หลายเดือนก่อน

    hi mam. i was newbie in financial account. EWS. thank you for this

    • @JelineBracamonte
      @JelineBracamonte  10 หลายเดือนก่อน

      You're welcome, dear. ❤️

  • @luigi5326
    @luigi5326 2 ปีที่แล้ว +4

    Excellent material!! 💯 Good job. 👍Thank you.

  • @musicvibes3963
    @musicvibes3963 2 ปีที่แล้ว +2

    Perfect mock call

  • @yamm8206
    @yamm8206 2 ปีที่แล้ว +1

    love it, thank you po!

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว

      You're welcome. Thank you din for watching dear. ❤

  • @leuryferminfigueroarodrigu7181
    @leuryferminfigueroarodrigu7181 2 ปีที่แล้ว +1

    Great

  • @bok092285
    @bok092285 2 ปีที่แล้ว

    I love this girl tlga… amazing

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว

      Alaaaa. Daddyyy!!! Thank you, kinilig ako. 😍😍😍

  • @rhomzkietfttv5571
    @rhomzkietfttv5571 2 ปีที่แล้ว +1

    This is very helpful for my upcoming mock call for Citi Bank financial account. Thank you so much.

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว

      You're welcome, dear. ❤ Godspeed!

    • @solitude8144
      @solitude8144 2 ปีที่แล้ว

      Malaki po ba offer sa kanila?

  • @andrewprevendido3803
    @andrewprevendido3803 2 ปีที่แล้ว +1

    Good call.

  • @samjayfive8138
    @samjayfive8138 2 ปีที่แล้ว +1

    Grabe super flexible mo talaga mam, kahit anong account ah hehe

  • @Kingsaadat786
    @Kingsaadat786 8 หลายเดือนก่อน

    That's very helpful 😊

  • @applemolina5132
    @applemolina5132 2 ปีที่แล้ว +4

    You’re always my favorite 😍

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว

      Ohhh, so sweet. Thank you, dear. ❤😘

  • @enreedagunano6365
    @enreedagunano6365 2 ปีที่แล้ว +1

    I'm your new subscriber now! Your call handling is awesome!

  • @eirolyam8362
    @eirolyam8362 2 ปีที่แล้ว

    wow galing

  • @PareMongGingineer
    @PareMongGingineer 2 ปีที่แล้ว +2

    naol fluent hehe

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว +1

      Hehe di nemernnn🤣 salamat po! ❤️

    • @PareMongGingineer
      @PareMongGingineer 2 ปีที่แล้ว

      @@JelineBracamonte always welcome po, pa seminar po ma'am hehe 😁

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว +1

      Haha push natin yan pag di na hectic ang sched...mga 2040 🤣 charot✌️

    • @PareMongGingineer
      @PareMongGingineer 2 ปีที่แล้ว

      @@JelineBracamonte hahaha

  • @rhomzkietfttv5571
    @rhomzkietfttv5571 ปีที่แล้ว

    Thanks for this. Very helpful

  • @rogerbracamonte2776
    @rogerbracamonte2776 2 ปีที่แล้ว

    Good job! 👍🏻👍🏻👍🏻

  • @_binkssake
    @_binkssake 2 ปีที่แล้ว

    Sure , I can help you everything about credit card issue is big X . It is subjected for mulitiple issue and multiple department process

  • @justjaynel9302
    @justjaynel9302 2 ปีที่แล้ว

    Very helpful 🙂👍

  • @clarissabaylon3781
    @clarissabaylon3781 2 ปีที่แล้ว +1

    Any idea or tips for INTUIT account tech financial is it the same like financial account? thank you so much

  • @dancelvlogs5614
    @dancelvlogs5614 ปีที่แล้ว

    Hi maam ,,is it a chance to activate my cridet card ,,the forst attempt is failed bcoz of not rcving otp,just bcoz my number has change already

  • @edlynrendon8717
    @edlynrendon8717 2 ปีที่แล้ว

    Can someone help me, how should I response if the customer cannot pay on her/his payment bcos just lost their job. And not knowing when they are able to pay it. Please help thank you

  • @rohayatullah568
    @rohayatullah568 11 หลายเดือนก่อน

    May I exchange USD from Silvacredit financial banking services to Bangladesh Taka (BD)

  • @johnfranzasister6719
    @johnfranzasister6719 2 ปีที่แล้ว

    Do you know something about happyness account?

  • @johnyjohnyespapa
    @johnyjohnyespapa ปีที่แล้ว

    Can someone tell me what a financial software account is? Thank you.

  • @rnbmotovlog2574
    @rnbmotovlog2574 ปีที่แล้ว +1

    hi jeline. i just got hired. ask ko lang dba may activation, fraud, billing, etc in this account? lahat ba yan dapat mo matutunan? or may designated topic na iaassign sayo? like na assign ka sa fraud. fraud lang talaga yung ma rereceive mo na call from customer? sana masagot.

  • @jiesamonton8368
    @jiesamonton8368 ปีที่แล้ว

    Maam, meron ka po mock call sample for car loan financial account?

  • @danilynornopia9875
    @danilynornopia9875 17 วันที่ผ่านมา

    Maam paano po yung account ko naka temporary deactivate gusto ko po sya reactivate

  • @christinefaithcasilan6784
    @christinefaithcasilan6784 ปีที่แล้ว

    I aspire to be like you po!

    • @JelineBracamonte
      @JelineBracamonte  ปีที่แล้ว

      Thank you, dear. May you be blessed with everything your heart desires. ❤️

  • @arvinsenglishph2293
    @arvinsenglishph2293 2 ปีที่แล้ว

    fantastic agent good job

  • @celestevaldez-c4t
    @celestevaldez-c4t 7 หลายเดือนก่อน

    the client changue the name twice lol

  • @macapantonjamel5506
    @macapantonjamel5506 ปีที่แล้ว

    Hi ma'am paano po tomawag sayo papatolong po ako na unlock Yong bank account ko

  • @leonorseiko1947
    @leonorseiko1947 2 ปีที่แล้ว

    Hay I really want to speak like you mam jeline🥰

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว

      You can do it, dear. Just really a matter of practice. 😉

  • @yaphet8574
    @yaphet8574 2 ปีที่แล้ว +2

    Ano yan intatype nyo pa po yung number and name nila para isearch o meron na sa system? Reply pls. 🥺

    • @qhuelgamon5450
      @qhuelgamon5450 2 ปีที่แล้ว

      Type mo pa po para pa open mo acc. Ni client sa system.

  • @Alessandro-vd8wz
    @Alessandro-vd8wz 2 ปีที่แล้ว

    want more videos like this

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว +1

      Thanks, Alessandro. I'll try to make more of this. ❤

    • @Alessandro-vd8wz
      @Alessandro-vd8wz 2 ปีที่แล้ว

      @@JelineBracamonte excellent, thank you!!!!! I subscribe already and turned the notifications on

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว +1

      Oh, thank you so much, Alessandro. That's a big help to my channel. I appreciate it. ❤🥰

  • @saldovlogs65
    @saldovlogs65 2 ปีที่แล้ว

    hm salary po pag financial acct kapo

  • @MissTeriGamer
    @MissTeriGamer ปีที่แล้ว +1

    00:09

  • @ArianeFestejo
    @ArianeFestejo 4 หลายเดือนก่อน

    Hello ma'am

  • @jovanicm6485
    @jovanicm6485 2 ปีที่แล้ว

    Financial negotiator po ba to

  • @cassandragailalvarez8695
    @cassandragailalvarez8695 2 ปีที่แล้ว

    Arghhhhhhhh I want to be like you!!!

    • @JelineBracamonte
      @JelineBracamonte  2 ปีที่แล้ว

      Awww, sweetie. Thank you so much! I know that you can do it too. I believe in you. 😘💕

  • @mechellpansoy5506
    @mechellpansoy5506 2 ปีที่แล้ว

    Ma'am yung visa po ba na account mahirap po ba?

  • @aldinotaku
    @aldinotaku ปีที่แล้ว

    Are they providing you scripts on how to answer cx concerns? i got a jo for a financial acct. im having second thoughts on accepting the offer as ive heard financial acct is quite stressful.

  • @rollainedingding4969
    @rollainedingding4969 2 ปีที่แล้ว

    Hello po nag poprovide po ba sila ng script during ng mock call?

  • @jamesgumayusi21
    @jamesgumayusi21 2 ปีที่แล้ว

    Hi Miss Jeline pano Po ba tumayo Ng nakaupo?

  • @kaptv9124
    @kaptv9124 2 ปีที่แล้ว

    Ate pahingi ng copy mo ng speil mo? Eheh😅

  • @brianjrolivar3000
    @brianjrolivar3000 4 หลายเดือนก่อน

    Please help em

  • @sheilypinkberry
    @sheilypinkberry 2 ปีที่แล้ว

    hhg