I do not have a landline plug on my wall or phone service will this still work on wifi without connecting wires? when I chatted with the chat app that tiold me about phone I asked her if I should turn my phone on with my router was told not neccessary, is this right? I do have internet.
Hi Linda. If you use the ClearCaptions-provided home captioning phone, you’ll need an active phone line (for PSTN connection) and an active internet connection. If you have internet service in your home but don’t have a phone number to make and receive in-home calls, we can provide a dedicated phone number for you to use with your ClearCaptions Phone. Your captioning service is enabled as soon as we create your account at no cost and register your phone. Getting started is easy and we’ll help you through the process. Just call us at 866-246-1931 or visit clearcaptions.com to learn more.
Hi Kagiso. Captioning is currently available only in English for qualified U.S. residents whose hearing loss makes it difficult to use the phone. Visit us at clearcaptions.com for more information.
Hi Marthell! Thank you for your comment. If Caller ID is offered and enabled by your telephone service carrier then your ClearCaptions phone will not affect these services. For more information, please visit our FAQs page on our website at clearcaptions.com/faq or contact us at 866-868-8695. We’re here to help!
Ok not happy there's no redial button. But mine is all set up except the flasher light keeps flashing even when I'm touching the phone and after raising the ring volume my speaker light is staying on red. Called Cust Sup to find out why but maybe you can answer sooner. TY!!
Hello. We're sorry you're having this experience. Please make sure your handset is set firmly in the cradle or it will not hang up. Another indicator is the Light Bar on top of the phone that illuminates when you have an incoming call. You can also adjust the ringer volume by tapping the "+" on the volume rocker. Please reach out to our Customer Experience Team at 866-868-8695 or by web chat on our website at clearcaptions.com if you have additional questions-we’re here to help!
ClearCaptions is a federally administered program and is available at no cost to qualified U.S. residents whose hearing loss makes it difficult to use the phone. Learn more today and get ready to SEE the words your callers say. Call our Concierge Team at 866-246-1931 or visit us at clearcaptions.com.
Hi Pheara. For mobile phone devices, the ClearCaptions Mobile app is only for use on Apple iPhones® running iOS® version 12.0 or greater.
As the app becomes available for additional models and for the Android platform, information will be added to the clearcaptions.com website. You can also call for more information by dialing 866-246-1931.
Thank you for your comment, Larry. Please reach out to our Customer Experience team at 866-868-8695 so we can answer any questions you have about your ClearCaptions phone. Contact us today-we’re here to help.
Hi Josef. Have you tried the ClearCaptions Mobile app? If you have an iPhone® or iPad®, you can install the mobile app at no cost so you can enjoy captioned calls wherever you go-no wires attached! You can learn more at our website, clearcaptions.com/mobile-phone or give us a call at 1-866-868-8695.
If you use the ClearCaptions-provided home captioning phone, you’ll need an active phone line (for PSTN connection) and an active internet connection. Your captioning service is enabled as soon as we create your account and register your phone. Getting started is easy and we’ll help you through the process. Just call us at 866-246-7850.
Since technology has changed, I strongly believe people should be introduced to new technologies that may aide people with disabilities (technologies should be revised as laws are)
If you have experienced multiple errors, please contact our Customer Experience Team so we can investigate. They’re available at 866-868-8695 or by web chat on our website at clearcaptions.com. Thank you!
This entire idea, service and product was great in the 1980's. It's a scam and an antiquated, useless, expensive obsolete product. It already exists in the form of talk to text, on a cell phone, that isn't attached to the wall, and, it's easier to use and costs pennies! Why would anyone want this? It's useless!
Is there a redial button, I dont see one anywhere. TY!
I do not have a landline plug on my wall or phone service will this still work on wifi without connecting wires? when I chatted with the chat app that tiold me about phone I asked her if I should turn my phone on with my router was told not neccessary, is this right? I do have internet.
Hi Linda. If you use the ClearCaptions-provided home captioning phone, you’ll need an active phone line (for PSTN connection) and an active internet connection. If you have internet service in your home but don’t have a phone number to make and receive in-home calls, we can provide a dedicated phone number for you to use with your ClearCaptions Phone.
Your captioning service is enabled as soon as we create your account at no cost and register your phone. Getting started is easy and we’ll help you through the process. Just call us at 866-246-1931 or visit clearcaptions.com to learn more.
Does it have other language settings apart of english?
Hi Kagiso. Captioning is currently available only in English for qualified U.S. residents whose hearing loss makes it difficult to use the phone. Visit us at clearcaptions.com for more information.
Do this phone have caller ID?
Hi Marthell! Thank you for your comment. If Caller ID is offered and enabled by your telephone service carrier then your ClearCaptions phone will not affect these services. For more information, please visit our FAQs page on our website at clearcaptions.com/faq or contact us at 866-868-8695. We’re here to help!
Ok not happy there's no redial button. But mine is all set up except the flasher light keeps flashing even when I'm touching the phone and after raising the ring volume my speaker light is staying on red. Called Cust Sup to find out why but maybe you can answer sooner. TY!!
Hello. We're sorry you're having this experience. Please make sure your handset is set firmly in the cradle or it will not hang up. Another indicator is the Light Bar on top of the phone that illuminates when you have an incoming call.
You can also adjust the ringer volume by tapping the "+" on the volume rocker. Please reach out to our Customer Experience Team at 866-868-8695 or by web chat on our website at clearcaptions.com if you have additional questions-we’re here to help!
@@ClearCaptions Thank you. Turns out mine in broken so they are sending me a new one to swap out with that one. Thx again!
How much is it?
ClearCaptions is a federally administered program and is available at no cost to qualified U.S. residents whose hearing loss makes it difficult to use the phone. Learn more today and get ready to SEE the words your callers say. Call our Concierge Team at 866-246-1931 or visit us at clearcaptions.com.
Is this phone using Android OS?
Hi Pheara. For mobile phone devices, the ClearCaptions Mobile app is only for use on Apple iPhones® running iOS® version 12.0 or greater.
As the app becomes available for additional models and for the Android platform, information will be added to the clearcaptions.com website. You can also call for more information by dialing 866-246-1931.
If a user decides to terminate their Internet service at a later time -and not establish a new service, will the user need to return the phone?
Thank you for your comment, Larry. Please reach out to our Customer Experience team at 866-868-8695 so we can answer any questions you have about your ClearCaptions phone. Contact us today-we’re here to help.
@@ClearCaptions you didn't answer his question ⁉️
@@josefholzer2433 ahahaha, wtf
What could is this? If you don't have internet? And landlines are becoming absolute? Why not bring out a app?
Hi Josef. Have you tried the ClearCaptions Mobile app? If you have an iPhone® or iPad®, you can install the mobile app at no cost so you can enjoy captioned calls wherever you go-no wires attached! You can learn more at our website, clearcaptions.com/mobile-phone or give us a call at 1-866-868-8695.
How much does it cost?
No more than 30$
What if I have my phone place on an end table nowhere near where my modem is in the house and I never got around to setting up WiFi yet? What then?
If you use the ClearCaptions-provided home captioning phone, you’ll need an active phone line (for PSTN connection) and an active internet connection. Your captioning service is enabled as soon as we create your account and register your phone.
Getting started is easy and we’ll help you through the process. Just call us at 866-246-7850.
Since technology has changed, I strongly believe people should be introduced to new technologies that may aide people with disabilities (technologies should be revised as laws are)
I cant even get a dial tone
Clear captions very rude to me.
Words are not what people are saying.
If you have experienced multiple errors, please contact our Customer Experience Team so we can investigate. They’re available at 866-868-8695 or by web chat on our website at clearcaptions.com. Thank you!
@@ClearCaptions Two representatives told us differing stories as how the phone works. and One was very condisending.
What a joke how is a person supposed to hear the phone ring
This entire idea, service and product was great in the 1980's.
It's a scam and an antiquated, useless, expensive obsolete product.
It already exists in the form of talk to text, on a cell phone, that isn't attached to the wall, and, it's easier to use and costs pennies!
Why would anyone want this? It's useless!