Has there ever been a CEO of a major company who just makes like… a “humble” 300-500k /year? Even just $1M? The sheer greed of those at the top just makes me ill.
Very similar to how Walmart comes in with low prices, ends up running the local stores with better pay out of business, and then raising their prices again while employing so many people below the poverty line that they need government assistance to survive. Rinse and repeat until you have millions of employees working for 11 an hour, living on SNAP and can only afford to come back to shop at the same store keeping them in those conditions.
i work at starbucks and our store percentages are going down sm and they’re blaming it on THE BARISTAS and not “connecting enough” with our customers as if there isn’t an active boycott going on 😭
The amount of people I know working for these companies who have been blamed for the slump instead of the prices and other company practices is ridiculous. Yes, yell at the minimum wage employees, that makes sense
MY FRIEND WAS A STARBUCKS UNION ORGANIZER AND THEY LITERALLY WATCHED HIM ON THE CAMERAS UNTIL HE MADE A MISTAKE SO THEY COULD FIRE HIM!!!! he won his lawsuit against them, but fuck man was that a crazy few months
Removing furniture from cafés is such an incredible galaxy brain move. Like holy shit dude, that's the damn point. People go to cafés to hang out there, vibe with the atmosphere, enjoy the coffee scent in the air, maybe get some work done on their laptop even. What's the fun of going to a café without vibing there? Man, we need more real third places asap.
Right?! And them saying something along the lines of "SB is not just the building, it's a vibeee" yea no, there's no vibe left besides it looking depressing 🤷🏻
I mean, they're not completely wrong citing wages as an issue, they just failed to clarify it's the executives' wages, not baristas making minimum wage.
You're not entirely wrong, but it's really a combination of both. It is asinine to say that staff wages don't affect how much a company has to charge, AND, WHILE THAT IS TRUE, The CEO needs to stop getting raises and even get lowered so they can afford the staff wages without hiking prices up so high. As a previous manager in a different industry, but where prices of staff and material still affected price, this is still a huge factor we need to consider and not write off.
right? such a gross company. and the coffee isn’t even that good!!!! only the “fun” drinks are good. and i’m talking about starbucks in multiple different countries. happy i haven’t supported this company in about a year. support small cafes and coffee shops instead!
starbucks sucks here. taste like lukewarm diluted coffee with too much water and their so called "refreshement" is also sucks (too sweet make people dizzy). we blessed with more cheaper and more good coffeeshop here, of couse using local coffee bean. still can grab the coffee for $2-4 dollar
Stoooooop, I work at Starbucks and today I kept saying on the headset “this is hell,” etc. It was a mess, we were understaffed, and customers were extremely rude and complaining. It has been like this for years. Everyone who works there, hates it there. Please boycott Starbucks!! Thank you D’Angelo for spreading awareness
Btw, when I started 10 years ago, my wage was $9.01 😂 now it’s $28 buuuuuut I got promoted and also barely got have any seniority pay over the others. $28 and I barely get by and they suck ever ounce of energy and joy out of me 😅 help
I wouldn't make it a day with the obnoxious orders. Kinda pisses me off that people always criticized me for asking for any level of customization (like no cheese on something) but I would never ask for a complicated order, out of both consideration and guilt. I don't know how people can be so rude to employees, period. I've rarely gone to Starbucks but I've noticed the clientele tends to be insufferable. I do my part by telling customers when they can go fk themselves on behalf of the employees who can't.
I work at a unionized Starbucks and they’re trying to weed us all out. They won’t give us enough hours to schedule people and they hammer on taking customers order and having their drink ready in about a minute which is so unrealistic. Starbucks is money hungry and burn out their employees with all of these promotions when we’re so understaffed and unappreciated. It’s basically worker abuse. Not to mention everyone I work with has to have a second job as Starbucks pays so low compared to even McDonald’s. The company is just greed and they’ll continue to fail until things drastically change. Thankfully hopefully I’ll be able to leave soon but please have grace and empathy and be kind to your baristas.
i work at a union store asw and have been having similar issues with management after we won. doing my best to stick with my team until we get closer to securing the contract.
This is so sad. I worked there in 2004-2007 (college job) in Arizona and even then if you mentioned the word union you could get fired. They were set on world domination then, no joke, Shultz used those words. World domination costs money. 🤷🏼♀️
@@mollusckscramp4124yes and no, depends on the state and what protections they extend to unions. The union just negotiates, and *can and should sue* over this crap *IF* it’s a contract violation. (Unions make contracts with the employers for specific needs etc)
I quit starbies when i realized the unionized stores make twice as much and were still open and operating. One union member told me at her store union employees make $26 an hr, and starbucks was still running the store, because they CAN afford to pay them that and still make a profit from the store.
union employees do not have a contract yet so they don't make more money that non-union employees, in fact, for a long time they were actually making less money than non-union stores (bc sbx increased wages for non-union stores as a way to deter unionization, which was later found to be illegal and they later had to pay everyone the same at the union stores too). i quit recently too, congrats on leaving!
huh? union employees at starbucks shouldn’t make more than non-union employees. there is no contract yet. they may have been talking about wages with tips added, or they were foolin ya
They’ve actually talked about this or so many years and it’s why I don’t drink them. Even before now, it was a gun to my head like this is the only coffee place where I am kind of situation and I’ll rather pass out from dehydration then drink their garbage.
@@kauthar110 their support for israel, the mistreatment of employees, and their prices is genuinely horrific from a company standpoint especially as they are doubling down ☠️
@@socksbenjelloun5196Yes, I'm confused by all the people in these comments talking about banning Starbucks over Israel _on a platform owned by a company (Google) who actually has been directly supporting the apartheid and now genocide in Israel since 2019 through _*_Project Nimbus._* Seems ignorant at best and hypocritical at worst.
I have been a Starbucks barista for almost two years, and things have been steadily declining (see; nosediving). Prices on everything are going up $0.25 every quarter (sometimes $0.50!). I work in California, where the FAST Recovery Act boosted our minimum wages, and I could never afford our own drinks and food, I would never buy any if I didn't work there. I've been reading our weekly feedback and people are abandoning Starbucks because it's too expensive. That doesn't even touch on the active boycotts we're under because this publicly traded American coffee company decided it should support a foreign apartheid state's colonization and genocide. WHAT EXACTLY does that have to do with us? The worst part is that this is all being blamed and offloaded on us, the lowest wage workers. We're super understaffed, getting hours cut, new policies, strict rules, and write-ups left, right, and center! It's a nightmare.
This is an issue of immigration as well when we have more people we have less supply everywhere. High gas prices because of the Ukraine war have decked us in the face harder than the democrats want to admit and inflation was horrible on top of companies deciding to charge more. Fuel prices are another huge issues that makes the cost of everything go crazy. I highly advise you stop voting for the democrats I’m voting Trump to remind them why they shouldn’t try to railroad us with a marketing strategy of being the lesser of two evils. It’s really basic economics is why I’m opposed to immigration being this easy you can be a broke idealist if you want it has nothing to do with racism and everything to do with selfishness. I hate Democratic policies in most of their states even if I voted for them before and Cali is an excellent example of insane rents and dystopian tech industries with rich people and homeless everywhere. These companies under the left have successfully convinced the masses Trump is the worse option somehow and used that public support to demolish regulations and exploit us under the left I don’t fucking trust them I’d rather risk giving more money to the elite under Trump than continue letting the left get away with this ba at least Trump will probably fix pricing too it would be an easy W over the left. Kamala herself said any young person voting for her was dumb and I tend to agree. I’m pro choice but ww3 is on the way under Harris. Trumps narrative makes infinitely more sense considering our economy looks like the Weimar Republic right now we are a nation in decline and we should think like it so we can fix this mess. Think how we can do better and course correct monetary policy instead of giving out handouts with money we don’t have. America needs a strong manufacturing base if we want a chance against China I welcome the dismantling of our service economy because it’s fucking useless and let’s China get ahead and doesn’t make sense for our social climate today. Printing the dollar already practically blew up the economy I don’t think Trump or Kamala is fixing that. And unless we stop our trade routes getting harassed coffee will have to go up.
Well the company tried to say they don't support any country a bunch of times but no one bothered to listen. So they just go after something they can control, which is the worker.
Its not you, its Corporate. They're scape goating to avoid having to address the real problem, their pricing model. In the short stint I had being a Barista in a Starbucks in MD, I did not enjoy the convos I had to had with customers coming in and wondering why all of a sudden their Grande Frapp was $0.50 cents more. They still bought it. I wish I could have told them to just leave and go to a local coffee shop instead. But, you know, the all-seeing eyes of the managers...
I worked at Starbucks in a franchise location 10 years ago. I was paid $10/hr. I spoke to someone the other day who currently works there and she told me her starting pay was $10.50/hr. So the excuse about wage costs increasing is such BS.
Yeah they don’t pay very well 😅 and I swear they use to brag about paying well. they’re so understaffed in my area bc they pay very low starting off compared to every other similar job in the area.
It also might depend on the cost of living where you live, every city, town and state is different. I know baristas where I live make 17-18$ a hour but the workers are treated horribly and they’re constantly on strike, I don’t blame them Starbucks has went downhill over the years.
That’s how it was in hotel work… I started at 9/hr In 2015 new hires a month later got 10/hr. Covid hit and they were forced to pay up. Now a good one is 15/16 per hour 😅
it is different for franchise/corporate locations. i believe corporate stores are 15$ min? but i couldnt even use my barista discounts at a franchised location bc they arent the same for whatever reason
@@hannahsong6341 that's because they're not even franchises, they're just licensed. Basically, whatever company owns the store it's located in (Target, for example) is just paying to use Starbucks branding. The employees there are Target employees, not Starbucks employees. So anything to do with their pay comes from, in this example, Target. It's not an "official" Starbucks.
I'm a Starbucks Barista at a unionized store and I have been with the company officially for 3 years. Over the course of the last year, things have taken a turn for the worst. Customers are meaner to the baristas, blaming us for problems far beyond our control, the deal days burning out even the strongest of employees, drive thru time expectations and labor cuts, every single day is a struggle. The promised benefits that brought people to the company, such as health care and college, now keep us stuck here. It's not as simple as "if you hate your job, find a new one." It's exhausting to feel underappreciated and blamed consistently for every. single. problem. Hearing these facts laid out like this genuinely made me emotional because this is my day to day life being affected. The jet emissions alone are damning enough but knowing that when I go to work tomorrow I'll be asked to cut someone's hours who is barely making rent while the CEO makes 8,000 times my salary? That's the driving force behind a union. We're negotiating a contract and hopefully things look up, but please, everyone, boycott Starbucks not the baristas. We're doing our best. We don't hate your complicated orders as much if you are kind. PS pumpkin foam is better with a packet of salt added. Thank you D'Angelo , this was very well said and therapeutic for me.
In your opinion, did workplace culture take a turn when drive-thrus were added? One thing that struck me - and this isn't exclusive to Starbucks - is that many fast food and fast casual places added drive-thru, curbside and/or mobile ordering but didn't increase the number of people working at any given moment. So the staff is handling far, far more customers at any given moment without the additional personpower.
Normalize not being mean to workers. It's so simple not to be an asshole to fast food and café employees, I really don't get why people go out of their way to treat minimum wage workers like shit
@@6thwilbury2331 honestly I couldn't be the judge on that simply because all locations I've worked in have had drive thru. I will say that keeping our Out-The-Window times down seem to be the only thing any store managers in my area focus on and it's not a coincidence that that directly lines up with their bonuses.
As a Starbucks barista it made me emotional too. Every time I try to leave, I can’t find a new job because of the seniority pay I’ve received through the years keeping me stuck. I have never felt so under appreciated at a job before but need a job to get me through college.
How do you boycott Starbucks and not their baristas. I don't think you understand what a boycott is. The baristas should be quitting and forming a coalition.
I work at Starbucks. We are all so scared of what this new ceo will do to us. We’ve been getting hammered with promotions multiple times a week, but in the same breath being told we’re not “earning” enough labor to have more people on the floor to help with these promotions. This company hooks you with the benefits and kills you with the expectations. At the end of the day I’m only one human. I can multitask but I’m not a super hero. I only have two hands. The Starbucks motto: “Are you a Karen? Let us enable you!”
Working at sbux is like being in an abusive relationship. You don't have to put up with it! Let's be real: you are being exploited and abused. Time to go get that resume dusted off. Things can be so much better, you deserve better.
As someone who has worked at Starbucks for almost 2.5 years and just quit over the weekend, lemme tell you, things have NEVER been as bad as they’ve been now at Starbucks. We’re severely understaffed, peak hours are in complete overdrive with not nearly enough labor to accommodate it. We are breaking are backs trying to keep the business open while simultaneously being berated by upper management for not being able to have such low drive times and also have high customer connection scores. There’s no winning. We can’t do both. With 3-4 different channels of food and drinks, HOW are we supposed to have 45 second drive times but a customer connect score over 80????
Literally what I just commented as well! I’m a licensed store and holy shit was we struggling! From shitty management to Starbucks just not giving a single shit about the employees but having high ass expectations
Another reason they don't want you unionising - an organised workforce with representatives can actually push back on this stuff, instead of workers being forced to take the blame for poor management and bad executive decisions (and having to scramble to try and make things work). They don't care that they're setting you up to fail, just that they can point the finger at you when people ask what went wrong (same with the "omg wages so high" garbage) This is why I wish people were kinder to retail workers, or anyone customer-facing really - sorry it got so bad!
I’ve just stopped going to Starbucks entirely and drive down the road to a local place. The basic drip there is far better and less than half the price of a simple latte at Starbucks, plus the baristas seem far less stressed 😅 It reminds me a bit of what Starbucks used to be like 12 years ago.
@@aleahugginsIf you pay with the app there’s a chance you’ll get emailed a survey. There is a question that says “the barista got to know me”, and there’s a scale of 1-5. They measure how many 5’s we get. 1-4 is absolutely useless. Five or nothing. This also becomes effected when people don’t come as often (usually February-June), as not as many surveys are going out, so the average score will fluctuate much more.
Panera employee here. Our prices have gotten higher and our portions have gotten lower. No one that works at Panera can afford to eat AT PANERA. Also, Panera does not allow a free meal for employees. The lack of insight in these CEOs is impressive.
Gavin Newsom exempted Panera Bread stores from being affected by the wage increase, so I do not know why they think they can raise their prices like that. I don't eat there anymore anyway
I’m embarrassed as a STL resident how bad it’s gotten. Like I noticed the cups for the cold drinks are TINY now. The food changes are horrible, and working in food service has always been crap but it’s even worse now.
Hello!! I’m also working at Panera right now and idk about your branch but mine does offer free meals for every shift, + free drinks on/off work AND 50% off of our meals when we’re NOT working. Meals might depend on branch and/or financial state of the place!!
Panera has gotten so bad and the quality has seriously gone down in a very short amount of time. They are up there with Starbucks, Chik fil an and Mcdonald’s on my list. I will never purchase from them again
Oh for real, y'all don't even get free meals during your shifts??? Okay, taking Panera back off my list of acceptable restaurants because that's bogus. Y'all deserve better
mac miller once said “fuck a corporation, i support local business” in 2014 and i’ve been living by that phrase ever since. find a local coffee shop, everybody!! 😊
Local coffee shops are always so much better too. I don't drink coffee, but small coffee shop hot cocoa are so good. And the atmosphere is always so much better.
Ive been boycotting Starbucks even before the current Israel/Palestine conflict. Their anti union activities was enough to push me away plus how pricey it is
As an ex starbucks barista whose carpal tunnel syndrome was made worse by that place, I'm lowkey revelling in the company being in the find out portion of the fuck around program
Omg same! I was a trainer and fast barista in general so I was p much ALWAYS on bar during peak. I didnt mind for a while bc it’s fun for me. But I realized that me and a few others were ALWAYS on bar, and rather than hold everyone to the same standard, they were just burning us out to keep numbers up. 3 of their best baristas left without a 2 month period lmaooo
My friend had to go to physical therapy because of the back pain from working 40hrs/week at Starbucks. Another friend also had their carpal tunnel affected too. This company deserves what they are getting.
About 4 1/2 years working at Starbucks, and my right shoulder is absolutely fucked up by how much they put me on bar. Towards the end of my time there, I began having to ask to be switched out on bar because my shoulder would start aching really bad. It’s been 2 years since I worked there, and my shoulder still aches pretty bad 🙃
It may be too late, and/or not worth the effort, but at least in theory there is a law that entitles you to compensation for workplace injuries, including long-term stress injuries like these. You might want to talk to an employment lawyer. Not to sound like an ad, but you may be entitled to significant compensation.
The conversation about “third spaces” makes me think of this. The corporate greed of a conglomerate coffee place company, has wiped out so much local cafe business, and they keep furniture out of their Starbucks, because why let people hang out here for extra time? They want room for NEW customers to come through, and buy buy buy, and get out. There used to be cute cafes all around America, not just in major cities. But now we have… Starbucks 😑. Because it’s not about living a good life and being free and connecting with others in America, it’s about fkn money and greed and capitalism now. Bummer.
As a former store manager who just jumped ship to another company, I can’t tell you how much stress and anxiety was lifted from me when I decided to leave
I’m also a former store manager! The amount of stress and constantly being “on call” just broke me. The lack of help/understanding given by the district managers is disgusting. I really could write a whole book on the shit I and other managers went through.
I hate when people blame increasing worker wages as the reason for inflated prices. It's just price gouging and exorbitant CEO pay. Companies are making record profit. This means increasing wages aside, they didn't need to raise prices, yet they did, then blamed the workers. Because greed.
Literally it drives me insane because the people whining about increasing worker wages never have an answer for why execs should be paid tens of millions of dollars a year, or what workers are supposed to do to survive when the cost of living has increased dramatically.
A double digit number of times someone screamed at me because my increased wages were the reason they had to pay more for groceries, despite my not having received a raise and my also having to buy the same groceries you do. Absolute braindead behavior. Next I'll be the reason your packages are shrinking. Anyone but the ones in power, amirite?
Workers aren't just there to do the actual work that keeps the business running, they're also a buffer for the company to hide behind - someone to take the blame for all the bad business practices and poor decisions, someone to absorb all the burden of trying to make things work. Directly pointing the finger and saying "it's them, they're greedy/lazy/literally a drain on the company" is all part of that. It shouldn't work but people are discouraged from developing any class consciousness
as a former barista, i promise y’all that it’s super easy to make your coffee at home! it may seem intimidating at first, but most recipes are super simple. get a cheap espresso machine or a mokapot and a milk frother and you can already make 90% of coffees. cold brew is also super easy to make, and chobani sells the best creamers that you can add to it
I... I don't understand, don't people in the USA know about... coffee makers? Why do you need a milk frother? Can't you just add milk to your freshly made coffee? O_o I do that all the time.
@@greyunicorn8171 most American households have coffee makers. But NOT espresso machines, which are typically pretty expensive. Most signature Starbucks drinks are espresso based. And sometimes people want to add a little extra with foamed milk 🤷🏾♀️
agree as a current barista!! it’s so easy to make good coffee at home. and i’d love for people to stop coming here cuz my store is busy asf and i’m stressed
I hate Subway now I worked there for my first job and the managers dead fr don't care like you could still a couple cookies they won't even notice and they are so unsanitary bruh
Subway is so disgusting I'm not sure if Americans have bad taste or if Subway somehow found a loophole to import the lowest quality "food" I've ever eaten into Europe and they keep the good stuff over there...
Starbucks in BRAZIL where coffee is literally grown and access to it is literally cheaper for locals is...insane to me lol. Who the fuck would buy the SAME COFFEE being harvested LOCALLY for a thousand-fold markup? Especially without any fucking seats in the damn place.
Current SB barista here--thanks for validating our internal issues. It's an exhausting job and it was demeaning as hell for them to make a huge show about giving us a "raise"... to meet the CA act for a new minimum wage. They then hiked prices $0.50-1.00 across the whole menu. Twice. It's bad enough at our location that the manager has specifically changed my shifts to align when our district manager comes for visits because I'm the top performing "customer connection" employee. It's a bad sign when someone who's been there less than a year can give someone, quote, "the best customer experience I've had at Starbucks in the past 20 years"--coming from the DMs *father*. Our shift supervisors have to work while they’re sick because there aren't enough to cover hours, yet they're trying to fire the one supervisor from a union store. What's most depressing on a personal level is that my regulars have pointed out other nearby cafés that are hiring because they want better for me. They can't afford to keep coming and don’t want to see me have another breakdown from being yelled at to "get window times down" while being the only person smiling. Working here has only made me miss my old café job where I had actual fresh cooking and traditional espresso training. But I've heard most local coffee shops don't even consider hiring former Starbucks baristas because the training here is trash and we have zero actual coffee/cooking skills.
Honestly? As a former barista, you should leave if you can fr. Or at least apply to other places and see how the individual store reacts to former sbux baristas. You said you worked in a cafe before, that experience is not magically erased. It still very, very much counts and can be emphasized in an interview very easily. Life's too short to get yelled at over irrelevant shit and ruin your mental health over a job.
That WSJ article is hilarious. As if we’re not boycotting Starbucks for being aggressively anti-worker, pro-genocide, and because they consistently fuck up the easiest thing you can make.
As a barista, shit's not easy. Mistakes are expected, especially when you have an asston of customers with a line of drinks and only so much time to make them. It's an incredibly stressful job that doesn't pay enough. Fuck Starbucks, but respect baristas.
@@eryn857yes!! It’s so hard to work under the pressure of the customers yelling at you and your supervisors telling you to hurry up! You better watch those drive times!
@@N.slash.A.no disrespect, but automatic espresso machines are shit and break down constantly, and you'd be surprised how easy it is to not notice something is wrong with it when you're trying to sling drink after drink and keep up with the line of orders
I’m about to quit my Starbucks job TODAY for more money. I didn’t give them notice AND I’m the closer for most of the days. That store is trash and the people I work with are worse, one of them harassed me and management did nothing 😜 16:16 I had a customer who would come in and only order 7 black shots of espresso in a grande cup. No milk, no sugar. It nearly filled the whole cup.
Get they’re asses! They looooooove to bully one shift and one maaaaybe 2 baristas into taking nearly every close (don’t even make me think of clean play) good for you homie! Prioritize yourself!
I work at Starbucks and the amount of times my boss has come to me as a shift lead and said “labor and hours are low because of something you guys are doing” is INSANE. they leave us on understaffed shifts and then cut hours when we have to turn off our mobiles to keep up with store ordering. I work in a tourism heavy city and I will say we have been far less busy even with tourists this year than when I started, but despite that we still can’t get the help or employees we need. We had 5 people quit in April of last year and they replaced maybe 3 of them. My closing team is 3 people including myself. If one person is sick or has an emergency and has to call out the entire shift is sent spiraling. The amount of work is often overwhelming and it never feels like we are given the adequate staffing to get things done. And then they push all these deals and promos like we aren’t already struggling. It’s a nightmare. But at the same time it’s hard to find anything else that will pay me as much where I live.
Wow, it's crazy to see that, I thought it was only in Greece like that. I had my fave barista & we'd often talk about how things are like. Most times it'd be just her & another guy. Also, let's not forget the online orders they had to manage as well. 2 people. Understaffed & she had to run for any emergency if someone was sick at a store in different areas & also hard to reach by public transport.
I truly suspect that the corporate level bigwigs are pressuring managers to make working conditions as untenable as possible, to deliberately lead to decreased staffing by attrition, in order to justify replacing more and more of the steps and making the drinks with automated systems. That way they can pay even fewer people to just be there to maintain the machines and refill the ingredients and maybe make the occasional tweak to an order that is too complex for the machine. They want people to quit. Machines might be expensive to buy at first, but they don't need weekly wages or health insurance or other benefits, and they can work back-to-back shifts every single day without violating labor laws.
This is the entire industry right now. I was a general manager at [x fast food company] for the past 3 years until I quit last month because of corporate's treatment of our workers. I tried to be a good boss, I even argued face to face with the CEO over hours being cut and told him that my people were counting on us as their income source and he just kinda shrugged. I ended up refusing to cut hours and facing disciplinary action, but that's better than my people not being able to pay their bills. But the stress was too much so I left. We're all going through it. We just need to make them understand that we have the power here... I just wish I hadn't burnt out before I could do something better.
As a barista at SB we’re not allowed to decorate or even put up art from the local schools. We’ve had regulars make us a wreath out of Christmas hot sleeves they made us take it down. SB sucks.
I'm so tired of the corporate greed. We are literally being robbed in EVERY area of or lives. I don't even eat fast food but I'm just so tired of these companies.
Yup. Eating out is so rare in our household. Public companies are in a chokehold to their shareholders and the market and to appease them, they screw over regular people. Example being the NFL, people are going to be forced to sign up for Peacock to watch some games (according to my mom, I don’t really watch football) but I can guarantee execs are going to be so excited to tell shareholders how much growth they made there. When essentially, they forced people to start paying for a streaming service they didn’t want. So frustrating and tiring.
It's crazy how the idea of maximizing profits today for the shareholders in spite of what are the future consequences it's slowly rotting away our way of living. Greed had always existed but it seems in today's world these companies have a level of power they never had, it's disgusting.
I'm genuinely worried that our economy is on the brink of collapse now that even fast food is so expensive it's becoming a luxury. There are so many people who can't afford basic necessities like food and shelter even while working full-time, and it's these goddamn corporations who are bleeding us dry like fking vampires.
Plus we’re all so tired the food is cold when you get home-& you can get similar quality or better from the grocery store freezer section & use your toaster oven/air fryer to get food just as good & save $$. It’s wild.
Yeah, the definition i learned is that a third place is somewhere you can hang out between school/work and going home or where you can spend time on off days. Like libraries, playgrounds or cafes
At BEST, I can imagine a discord server or other online meeting that you do not in your house or work. And it’s anywhere else instead of a designated space. But that’s such a niche example it’s pointless 😂
I have to give this one to Starbucks, they're right. A third pace isn't a physical space, in the sense you can't buld a third space - rather it's the emotional connections one HAS with a physical space. My third space is the bar down by the boardwalk, where I meet my friends after work, but that's entirely extrinsic to the actual bar - if my friends and I had started meeting somewhere else (for example, a different bar, or a library, or a McDonald's), then that would be my third space. It's more like a third space is an emotional element that exists *in* a physical space.
@@trianglemoebius they are talking about the actual definition. You can technically define third spaces however you want, but the actual definition of "third space" involves a physical place.
As a Sociologist the corporate redefining of third place scares me. The way that they, as a for profit company sought to capitalise and abuse the concept, subsequently throwing it away when it wasn't relevant... further denies us of spaces for community and political action.
The concept of ‘harmful architecture’ is expanding from just park benches and concrete byways into more spaces that impact more people. Yea, it’s not just a homeless person issue anymore. You see people getting treated one way, you bet you butt their coming for you next.
@@Dameendmon But the nasty trick was it was never just about gating homeless people, harmful architecture and exclusionary design features control the way we engage with the world every day. The homeless examples that stand out are just terribly designed abd reflect a horrifying perspective on how the designer perceives homeless. The chapter "Fortress LA" in Mike Davis' City of Quartz is a great read on how LA boxed 'problematic' populations out of affluent areas through exclusionary urban planning, steering people toward different areas by making existing in other spaces difficult by both eliminating free amenities/making them uncomfortable as well as by creating anxiety through intentionally obvious panopticism and security presence. And while making sure people stay in Skid Row was definately one reason there are so many other people who "don't belong" according to these kinds of jerks - I mean, the way teenagers were pushed out of malls was a massive thing when I was younger and man it is so weird that malls aren't thriving now...
CONTINE THE BOYCOTTTTT!!! i worked there all last year and mid of this year and trust me they worked so much!!!! the only people keeping them in business is karen’s !!!
I picture him just always wearing it, like one of those cartoons where the character goes through their closet and it's just 12 or so identical pieces. Always ready, always prepared.
started boycotting starbucks and mcdonald’s a year ago due to palestine, saved around 200$-ish a month, lost 10 pounds, and feeling great - wouldn’t even patronize them again even if they gave a retraction atp
Any reason to quit eating fast "food" is great but FYI McDonald's has never supported Israel. The owner of their Kuwait stores was donating to Israel but the McDonald's corporation bought back their stores from that owner when they found out. Just letting you know incase you get a McNuggets craving
fun fact as a former employee: starbucks got rid of their trans healthcare benefits a few years ago (aka the reason why there were so many trans people working there) but STILL ADVERTISE IT ON THEIR WEBSITE TO THIS DAY edit: adding more info/context since I didn't expect anyone to see this. there is a USA today article from last year titled "Starbucks gave trans employees a lifeline. Then they put our health care at risk." that covers the subject. Basically, Starbucks used to offer supplemental coverage for trans healthcare and procedures that were out of network or generally considered cosmetic by insurance companies, with ZERO deductible or copay. This was HUGE for people working a minimum wage job to survive, and obviously motivated many trans people to work there, including myself. They suddenly got rid of that supplemental coverage in late 2022, leaving trans employees to scramble to sign up for their insanely expensive health insurance (which you need to work a certain amount of hours to remain eligible for), find different doctors/surgeons in network (if there were any), or just suffer without medical care. The only notice given for the change was a singular page in the weekly corporate newsletter that no one read.
Starbucks was the worst job I ever had. I say that as someone who worked at Baskin Robbins as a 15 year old for $7.25 an hour, 10 hours in one day, no breaks, and an alcoholic manager. I rather go back to Baskin Robbins than Starbucks.
The union busting and bad pay meant I didn’t like starbs for a while now, and then the attempted suing for workers saying FREE PALESTINE really solidified it
@@katyungodly No need for the sarcasm; it's true and you should say it. These corporations are greedy evil parasites in our modern society and actively leech off of the same workers they abuse.
I don’t know. As someone who formerly worked with unions, I’ll say I can never see that issue so simply again. The unions I dealt with like teamsters often lied and promised things they could never deliver, and then proceed to offer worse benefits and pay than what the company was offering originally, but now we had to pay union dues. I’ve seen corruption at the highest levels of unions. I’m not saying all unions are like this. I also happened to work for the players association and they were very good. But at least blue collar unions are a racket on par with what you get from corporate America.
@@JP_Names I imagine unions started by the workers of a company are much better. I think I just had bad experiences with these unions that would go to work cites and promote unionization with them when it was really just another way to exploit workers. Something I think is pretty rampant in blue collar. But I’m guessing a Starbucks union started by their own workers would have their best interest in mind. I just have to remember my experience isn’t universal
In case yall forgot (clearly you did), they were NOT supportive of employees displaying BLM messages either until they got flack over it and then switched up to sending out the message on their socials.
Between being overpriced as shit, the union busting, and the continued IDF support, it's not surprising. Plus the fact that local coffee is almost always better, anyway.
I will be honest, I actually want Starbucks to be better. It was not all that long ago when Starbucks was relatively one of the best places to work at in the entry level alongside just having a cozy atmosphere that only coffee served in a wood panel setting, and something that still exists at some locations. If it dies it dies, but personally I want the older Starbucks back.
Barista here, never worked at starbucks. There are 4 grades of raw espresso beans that are produced. Grade 4 is the most expensive and high quality while Grade 1 is so bad it's not even usable raw. Starbucks is Grade 2 and has been Grade 2 for 2 decades now. Almost any local coffee place WILL have Grade 3, and will most likely be a local brand. So there's no reason for you to go to Starbucks when you can get a far better cup of coffee at a local place for the same price. Their espresso tastes like dirt.
My country - Colombia - has always produced high quality coffee, and we have always had access to great cheap coffee. So the fact that they dared to put Starbucks’ coffee shops here, charging unreasonable amounts for the coffee that we all already have in hour homes, with much better quality is hilarious to me.
yup, that's why they went bankrupt here in brazil. many restaurants and stores have free cups of coffee available to customers and it's made just like the coffee everyone makes in their own homes, anyone who chooses pays a lot of money for the watered-down gringo version must be crazy
13:30 this was so refreshing to hear. As a barista I am shamed by local cafe workers for not being a “real” barista, while people online who don’t work at Starbucks make it a game to dismiss us as people who complain too much about their jobs, all while we are being crushed by upper management to maintain impossible sales goals while having nearly monthly labor cuts. As a shift supervisor I have been told to send people home early if possible because we are “over on labor” when we have half hour wait times for drinks, a drive thru line around the building, and angry customers. I have never felt more disrespected by all aspects - management, customers, and the general public opinion. So thank you for even mentioning our effort. Every shift is a nightmare and every shift I simply want to make enough money to eat.
Sorry about your struggle. As a former customer service worker in restaurants, it's never easy to be the face and the bottom of the totem pole of a company. Good luck and I hope you can find something better some day soon
I was a barista at a panera (different but similar environment) and the pressure was maddening. People customizing the drinks with “illegal” options made it get so heavily backed up and people treated me like shit, even when I did exactly what they ask. Getting crap from other baristas at other businesses is so lame :/
as a former small shop then sbux then back to small shop, i agree its not the same as a full service shop, but most shops are moving to machines like mastrenas anyways. they also don’t teach you as much about coffee as they’d like to claim, but that’s not your fault. i also know the volume of customers is almost 4x what i got on the busiest days at my small shop, and i wasn’t able to put out the quality of drinks i could at the small shop where i had more time. i think the biggest reason they say you’re “not a real barista” has to do with the starbucks subversion of real drinks into fucked up diabetes cups, and the mastrena and volume of customers taking away some of the artistic aspects of coffee making. you’re not any less of a barista, just not in the environment to grow more as one. the black apron means NOTHING
As a former Starbucks barista I can confirm that management STRONGLY discouraged joining unions and basically threatened to make things more difficult if we did. Mobile orders were insane, customers even more so, gotta say it’s prob the worst and most degrading job I’ve had.
I've worked 10 years as a barista and refuse to ever work at a Starbucks -- starbucks baristas are truly the US marines of the coffee world and have to deal with the most abysmal customers you can imagine. Like, literally, the worst customer you can think of definitely goes daily to a starbucks, orders complicated items and berates the workers for not making it their way. Since I work for an independent cafe, I'm at least allowed to refuse service to someone being disrespectful. Infamously, starbucks baristas are under the thumb of HR and management so working most starbucks, especially busy ones or ones under grocery or mall contracts, is literal hell and a nightmare for a work environment with very little pay. It's a customers is always right position and it's often to the baristas detriment because infamously the HR departments for starbucks never has their baristas backs and always sides with the customers. I am adamantly against starbucks as a company. I think the way they as a company have treated their baristas for over a decade has been absolutely abysmal and it's sad to me how just now this is catching on in the mainstream more whereas it felt like before people did not care what these employee's often have to go through for this company. Not to mention the fact that all their coffee is made from automatic machines that often distills their shots way too much and waters them down. When you go to most local cafe's, the espresso shots are pulled manually, which is way better for getting a dense and balanced shot. I do think that if people want sugary fun beverages and don't care about the coffee part of coffee's, they should be getting more into things like boba and smoothies and other kinds of drinks offered at local places -- because 8 dollars for a caramel mocha frappicino with caramel swirls and this and that I guarentee is going to be 10 times more mid than other sorts of drinks you can get from other places. All it takes is a little research or even investing in a magic bullet or something.
Their HR doesn't just side with customers, they side with the company over everything. If you're experiencing harassment from your coworkers or supervisor, as my sister has, they will just "investigate," ignore it, and then find some other excuse to fire you so that you can't file any further complaints!
Hey! I've been in the coffee industry for 10 years too (barista/roaster.) Couldn't agree with you more. I worked at a Starbucks for 2 months but I had the benefit of working at a local shop beforehand. I was really disgusted with the way they wanted me to aggressively upsell and the treatment of the employees.
Guys, D'Angelo University is a real thing! Our mascot is David and our rivals are Hustler's University. The dorms are a little messy but the tuition is affordable and its walking distance from all the major public transportation systems
as someone who works for starbucks (yes i also boycott but i can't quit my job amidst a job crisis), employees or so called "partners" are treated unfairly and paid so lowly for the amount of work we put in. the company itself is paying the catastrophe hire around $118-million in CASH for compensation and that's on top of their base salary + bonus and other benefits. you can't comprehend how large that money is for a singular person.
@@loulalala_user that's why i can't comprehend how much of the company they're giving to the "savior" that they bought over from chipotle since he used to be the ceo? or somewhat of the likes- but stock values are going down etc and it's us employees who are getting the jab of it since they're cutting out so much people/"partners" just to pay a single guy
Honestly the pay is pretty good in my opinion. I’ve been a partner for 4 years in NYC and I started at $16 ($15 is minimum wage here) and now I’m already at almost $20 an hour. I wish I could quit and work at a local coffee shop or anywhere else but I don’t wanna go back to $15 or $16 and hour lol
@@mollyo2407 it definitely depends per state and i think us workers have a higher value of minimum wage because of the work we put in and we're just accustomed to the fact that this is the standard that's been set for many food workers (??) idk it's just my opinion that it's appalling that after 4 years with the company, your hourly only increased by 4? not to minimize anything but we definitely deserve more than that esp for a company that's wasting so much money on any other bs than to pay their workers properly
@@Elganleap a 2 dollar increase is still a lot considering that the pay raise every year is little to none and most partners who have been working at starbucks for 6+ years barely have an increase since minimum wage + living in a democratic state can contribute to the likelihood of having an increase in pay but idk how much state policies influence company policies
Haven't watched through this whole video but I can say as a former employee, the wages were NOT increasing. They were actively participating in union busting and preferred to close entire locations rather than pay their employees a living wage. Edit: oh good, you did in fact cover this!
it’s literally in their trainings that all their coffee should be burnt to “maintain consistent quality”. they’d rather have shit coffee all the time than good coffee sometimes
@@87bees68 The problem with good, well-roasted coffee is that you need to dial it in every time you open the store. You can't just throw it into the bean-to-cup machine and call it a day. It's easier to mess up if you don't train your staff properly. Consistenly burnt is better than sometimes great, sometimes offensively bitter. And Starbucks isn't the company that will pay to train their staff 😅
I'm not in the us, the Starbucks 1 min away from me is in an absolutely beautiful historic building with kept interior. and somehow it's always half empty. I don't like the coffee but in itself it's worth a visit just for the interior
As someone that currently works for Starbucks I can agree that Starbucks is crashing and burning. Business has been pretty slow up until recently. We just got a new CEO. This is our second new CEO in two years I believe. Our food is getting smaller but prices are going up. We don’t sell our merchandise the way we used to. Also the boycott definitely isn’t helping. Food prices are insane these days and nobody HAS to buy coffee that’s why Starbucks is suffering. I also want to add that they are hell bent on hiring their own employees. The managers are power hungry. They won’t give hours but complain that nobody wants to work, they won’t fire people that call off all the time but they’ll right you up for being 2 minutes late.
Companies blaming all of their failings on low level employees is so tiring and enraging honestly. Most ppl working fast food literally can’t even afford the food they cook! How do these companies think that paying restaurant prices for fast food is what ppl want???
@@sour-eyelids They probably don't think that, but this is the nature of infinite growth shareholder driven capitalism. They MUST make more money each quarter than they did in the last one or they lose their job. Fast food places hit a ceiling where the only thing they could do to make more money is raise prices. This is why our economy is unsustainable.
Maybe they shouldn't be supporting a genocide, then. And should treat their workers better. I know I would have been happy to continue buying Starbucks and Mcdonalds if they weren’t comically evil.
I think what's crazy is that although Starbucks is not on the official boycott list (even tho it should be) it seems to be the only boycott to have stuck.
Hey, so I work in corporate America, as I'm sure many others here do and not sure if you've noticed this but: 1. There's a GROWING gap between what people are feeling socially and what is actually happening financially within a company. Example: We hate Starbucks, they've been getting fucked all month with bad press. However, their stock price jump this month and they're almost out of the red. We hated Chipotle, nothing but bad press for them for months, their CEO is being cherry-picked by Starbucks because through all that, he was actually able to grow Chipotle and improve its financial health regardless of the "vibes" he was giving. 2. We hate what's happening with the Starbucks renovations but....The clients that were eating in did not spend the most money, it's the people that are addicted to the order pick up/drive through routine that bring in the most bucks (over 70% of the revenue as you mentioned). What's happening with starbucks is what happens with every major company that goes public, loses its founders, and loses its soul. It's going to be squeezed to death by its board of directors and CEO. The question is - why are people letting themselves be squeezed (customers who keep gong back) - it's likely because for them, it just works. And I think that's the saddest part of this whole thing because we see this happen in every industry (I'm in the gaming industry so I know this well) Morality and ethics don't matter if the cash flow is good.
Yup as a chipotle worker even when ppl are complaining they will still go in to buy food. Sad ppl don't realize the power they have and that if they actually cared they could make things better
There are Starbucks and Chipotle alternatives but alternatives not existing is not the problem, the problem is how do you break people out of their drone like routine while also improving their routine not only with better product but better experience, the money hungry execs cut socialization out of their stores, why not imbue socialization in a creative and enticing way? Why did they decide to cut it out? Because people talk. And they don't want people talking right now, especially not about Palestine or politics in general. Keeping the youth in the loop/distracted, same with the average adult and then the average old person is out of the loop and not well informed, 3rd places are a place for ideas and information to be exchanged, explained, or reflected upon. 3rd places are so damn important on a social level.
@@EG80 Yup, alternatives, definitely not the issue. It's all about the habit that's been created. The convenience is something the brain will lead people to and unless Starbucks kills their mother, they're not going to consider another option if Starbucks is still convenient. This is exactly what streaming companies bet on as well when they raise prices. They can lose 20% of their viewers as long as the rest pick up the tab they're still 40% up YoY
Gotta love that corporate attitude "you could've had cheaper food if these peasants had stopped demanding more gruel" I'm currently kicking my Starbucks habit.
I really appreciate you putting in subtitles on all your vids, so many even bigger youtubers don't even bother, and as someone who constantly mishears things I have so much gratitude!
Worked at Starbucks for a long time before quitting in recent years. I can tell you with 100% certainty that wages have not "gone up in cost" for them -- from 2020 to 2023, they removed 3-5 baristas from each shift. There were WAY less baristas on the floor by the time I quit than when I started (2018). So not only did they cut down their workforce, they began overworking those they did have. There was a massive company culture shift during my time there (for the worse), their downfall is much bigger than just high pricing.
@@Thedottedhalfnote-ui1wj they were providing food and other products to the idf Not sure if they still are rn but making that choice at any point while they’re committing ongoing war crimes for a genocide is enough for me to go nope
@@Thedottedhalfnote-ui1wjthey were providing food and supplies to the idf Dunno if they still are but but doing to once at all in light of the last over 75 years is enough for me to say nope
Worked in unionizing my store met with sbux lawyers. I had my manager gaslight my disabled coworker about cutting their hours till they lost health insurance. The cruelness they employ knows no bounds. Unstable hours, understaffing when they bring in record profits. No limits on mobile orders. It’s wild.
@@thefelicits they got added by the general population(not BDS) because they targeted/punished staff members who were protesting for Palestine. The boycotts for union busting were already ongoing but the 2 happening at the same time is how they got on people's shit lists
I work at Starbucks (for college and healthcare) and I constantly tell my customers it’s not worth it coming here. From the price gouging, to their support of Israel, this company deserves every bit of scrutiny. They are prioritizing getting people in and out of our drive thrus as fast as possible and affecting beverage quality and customer service in the process. I’ve witnessed just how badly our sales are going down and I’m happy for it because for the longest time they would give us meeting talking about how we are all family. Now with their profits going down and shareholders mounting pressure, they create hostile work environments where they know workers will put up with the abuse because they depend so much on the benefits. I had my regional manager come to our store and individually tell us all that “our main focus is remaining profitable to our shareholders, if it’s too much to ask there’s plenty of other places hiring,”. I’m hoping that I can unionize the place and get my coworkers a layer of protection before their brazen incompetence continues their downward spiral into bankruptcy.
I worked for another company like that.. When we were doing well, we were "All one big happy family" and when the unwanted rebrands went wrong, we were "All in it together", right up until we were locked out one morning, with a note on the doors, apologising to the customers for the inconvenience.
11:06 This is so true. I used to go to sbux in middle and high school and enjoy studying with my drink, because even if it was expensive the ambiance and study space made up for it. Now it feels like brutalist architecture to get the customers out the door for some reason
right like both the starbucks AND mcdonald's ceos have been publicly screaming and crying trying to get people to buy their shitty food again, and puma has stopped sponsoring the israhelli football team a few months ago. even if progress isn't immediate or linear, we should still keep the pressure up and do our part !!
@loulalala_user exactly!! i've seen McDonald's being so desperate for customers it's insane. boycotting works, we just had to wait a little bit to show the results of it.
@@yeetkid1544 saying this as if the 50 cents to your name will make a meaningful contribution in comparison to the US's 13 billion dollar donation to Israel's mass child-extermination research
I stopped going to Starbucks and McDonalds because of Palestine and I found other coffee brands that were fair trade and cheaper and my mum, who was like a diehard Starbucks fan, even got on board when I found her these frappe packets to make at home and she loves it cause she said she can make one whenever she wants. Tbh I think with the union busting, pro-genocide attitudes, and ridiculous pricing, they kind of forced people to find alternatives and now people have and they don't want it anymore even if they fixed all the problems people had with them.
Price gouging is happening in every industry. Corporations will say it’s because of rising labor costs or rising inflation yet take home record profits year after year
Across the board corporations are demanding insane growth per year, or else they call it a failure and lay off crazy amounts of people because they feel it’s they’re fault the company is failing, not because the higher ups are brain rotted by greed.
Lost it at “here’s your 2024 goal: shush” You’re funny af and good at moving along from point to point. Subscribed on the first vid I’ve seen of yours, awesome work!
As a former Starbucks employee, you're totally right. I worked there for almost 6 years from 2016-2022 and even in that time the company changed so much. Our cafe was no longer a community meeting hub, it became a fast food establishment focused on getting people in and out as fast as possible.
the core goal of every corporation is to make money for the executives and shareholders. Whatever product or service they provide is secondary to that.
A combo at wendys is literally the same price as a meal at some of the real restaurants in my town. The local businesses provide higher quality for the same price, even though they pay the same wages as fast food AND higher prices for ingredients since they don't have a multinational company bulk-buying to drive down costs. The secret: they don't have to deal with hedge fund investors or CEOs. It's not workers fault prices are absurd, it's executives demanding huge payouts and bonuses.
You posting this the day after I left my barista job. I worked at Starbucks two years ago, reaching the end of mask-wearing and it was still busier than it ever had been for the past year. The middle managers do check-ins to ensure that shift leaders are maximizing times in drive-thrus in order to hit profit goals. They make it all about speed and pace. It’s difficult to provide consistent service when there is high-turnover of baristas. Nobody wants to pay $5.08 for 16 oz of coffee when there 20 cheaper, and likely superior alternatives. The only thing this company has going for it anymore is its trendy drinks that change like retail seasons. They’re good for a quick spike in service.
"Senior leaders need to spend more time with those who wear the green aprons"... My brother, i promise you the workforce does NOT want to see the faces of upper management unless they are coming with news of pay raises.
Yeah pretty much whenever we saw upper management at my old job I’d start wondering if a Guillotine would be worth the investment, if the CEO showed up we’d probably riot
This comment reminded me of that old show Undercover Boss. Specifically the episode where the CEO of Hooters tries to work at different jobs "undercover" in some of the locations, only for him to do so badly that he got fired on his first day for making everyone's life worse. He got told to his face by an older woman that she wouldn't want her daughter working there because it's gross, and he was just so exasperated as if he's NEVER even considered in his life that was a possibility that it was demeaning. This man was not only out of touch with the individual locations, but also so out of touch to even the basic culture itself surrounding Hooters. Of course he learned nothing at the end and didn't even fire the manager that was making the Hooters girls eat baked beans off a plate with their hands behind their backs, for his enjoyment.
Exactly, it's stressful and they don't know how to work so they slow everything down for the people who do know how to work (but don't get paid shit all for their practical expertise), plus they always have some idea in their head about how the store should be run that doesn't match reality so they slow you down even worse trying to tell you you're "doing it wrong".
I get along splendid with my employees and this rule is still the best golden rule. As an employer if you value employee productivity, an employees autonomy, skills, and time needs to be respected. After having gone to so many dumbass entrepreneur meetups, that ended up being a vent session about how your employees won't be your friends because you're a neurotic nepotism fueled demon baby, who hires people, then sabotages your own profit out of a apathy towards picking up the phone and getting a damn therapist. There is no free market, I hate all my peers brother, if you do not drink nor do drugs, there is so few business owners that actually believe in capitalism. No drinking and no drugs is required to maximize profits so not negotiable. Don't get me started on these inherited rentals brats. This dude's humble brag attempt sounding just like the kid who tells you it's fun to kill small woodland critters by torture vibes. 🤢🤢🤢
I worked at a unlicensed starbucks in a university as the shift supervisor. It's basically one that had its license and lost it due to low sales. a lot more shady stuff goes on at these kind of locations. When we ran out of starbucks coffee, we used folgers. We always were out of stock of many things and we couldnt even do cold foam. we were entirely bootleg, meaning if we wanted to decorate for the seasons, we could do whatever we wanted. we sold chips, regular drinks and we had our own ingredients we were allowed to bring in. This was the only way we could keep our sales up because starbucks repeatedly told my boss that we were unfit for a license. I worked at another in a hospital and it was the same deal. we didnt have all the seasonal drinks, no support from sb, no nothing. I think this should be looked into more because this really allows for injuries and accidents to happen when your baristas have such little info to go on.
Omg the Starbucks at my previous university shut down just this summer, used to have super long lines, and then many students (myself included) boycotted. It got to the point where peak hours were basically empty
1:09 Indeed people are tired, and it’s less costly to just make your own food at home where you can make as much leftovers as you need to get through the week. Fast food is when you run out of those in you’re too tired of everything, but it’s kinda hard to do that when the food is literally entire paycheck.
starbucks barista here. the funny thing about this 26:29 is that they just recently changed the procedure for lattes. normally you're supposed to start steaming the milk and then pull the shots, and they both end up finishing at about the same time in most cases. but as of like a few weeks ago they decided to switch the order, saying baristas have to pull the shots before steaming the milk. the reasoning is supposedly that it should speed up the process a little bit. but as literally any barista will tell you, if you let a shot just sit there for more than about 10 seconds, it dies, giving it that really unpleasant burnt taste. so this change literally only serves to make lattes taste worse more of the time, and doesn't even make the drink making process any faster like it's supposed to.
As a non-Starbucks barista: LMAO?? What genius came up with this horrible idea for yall, some corporate suit with a broken group head on their espresso machine? Incredible.
Yeah literally every coworker of mine and I have been talking crap about this for weeks haha, and we always are sure to tell any newbies that come in - this is how it ACTUALLY works, here's how we are told to do it.
They also cut the quality of our training. Instead of videos and modules to go through, its now 3 only questions, and you have to find all the ""training material"' on the internal resource site, while they don't tell you what to read or look at. They don't even check that you went through it, because if you fail every question, you still pass the training. There's also no recycling set up for my entire district, not even for cardboard or bottles.
Im also a sbux barista and i absolutely hate the new siren craft sequencing 😭😭😭😭 i dont know who told them that shots first would speed literally anything up but its insane. By the time my shots are done, im just standing idly waiting for my milk to finish steaming for like 10 seconds. It completely throws a wrench in the sequencing process and has slowed me down sooooo much. I absolutely hate it but they are really really pushing it on us. Maybe one of the most nonsensical things I’ve ever been trained on at sbux, which is saying a lot.
I almost fought a big scary redneck woman cuz she was being mean as hell to a barista cuz she watched them "let her shot die" and rudely made them do it again. I was shakin' in my boots, but I told her tf off best I could.
as a former barista this was frustrating as we were constantly told to upsell to customers to make profits. we lost seating after our renovations we lost our customers and after complaining constantly our complaints fell on deaf ears. it was a job that made me better at interacting with people and once i was really comfortable with it the company took the heart of starbucks away
Any time they ask if I want anything else, I think “damn, is someone like watching them or something?” and then I order a cake pop or something because it feels like they’re being held hostage or something and I feel so bad!
its absolutely insane how these corporations are essentially trying to blame their failures on the literal cost of doing business. if you cannot afford to pay your employees a livable wage or get safe and decent quality ingredients to create a quality product, you have no business running a business. The state of California raising minimum wage is not causing the entire downfall of super -corporations; greed, the lack of morality (ie supporting genocide), and the fact that board members of these companies would much rather see thousands lose their jobs than have a slightly decreased paycheck are the cause of these businesses’ failures. Stop blaming employees who need to survive and customers who need to consume safe products for the failures of big businesses.
It is disappointing how easily swayed some people are with their misdirected anger. I work at a restaurant with a dishwasher who always goes on about not raising the minimum wage because he quote "doesn't want people flipping burgers at mcdonalds to make more than him". MY GUY you are scraping old food off a plate and you don't want a burger flipper to make more than you? But not a word about the C suit executives and CEO siphoning millions from the workers to buy his 3rd Ferrari that's parked out front. Nope, it's all about fighting off those other workers apparently. So short sighted. Corpos have managed to infect the minds of these people and somehow make them fight against their own self preservation.
My Starbucks job application got rejected for “lack of experience”, a blessing in disguise. Here’s the kicker: I was completing a course in hospitality which literally included a unit in barista operations 💀
Former barista from 2008 to 2017. Loved the majority of my managers, loved my coworkers, okay-ish with customers. Had a great time. Returned in 2022 for a brief stint (4 months) to save up a little bit of extra cash in between jobs and it was nothing short of a nightmare. The vibes were hella off with the retraining and drink making, the customers were the worst I've ever seen, and the pay and benefits (didn't take since it was temporary) were not great. Glad it's taking a hit because they need to be knocked down a peg or 8. Check out your local cafes folks!
I am so happy you are validating my feelings and thoughts lol I still worked there Fortunately I am dying to get out. It is so bad everybody’s feeling bitter and give shifts away. The new generation of people are not discipline and they shouldn’t because these jobs that they called sick all the time nobody gets any coaching so many managers and district managers quit my manager quit after three months. The district manager quit after six months there’s literally two people on the floor who are supposed to do the closing do all the task and serve customers we never get out on time and I’m at experience closer every day we get out half an hour late. The biggest problem is labor. There’s literally no labor they say they don’t have money.
literally just quit starbucks after 2 years (for MANY reasons) but you've covered the major highlights of why i was so eager to get out. all the cozy furniture is gone. they've stopped making us ask for names in the drive thru, so you don't even get to learn regular customers' names (they're too focused on 40-second drive times to bother making human connection). they are sooooo panicked trying to do all these deals to get people to spend more money-but they won't communicate to baristas when all of the deals are happening, so we get swamped on random weeknights with not enough staff on the floor. not to mention the "deals" bring the prices down to what they should've been in the first place. "this is highway robbery" was an all-too common remark my coworkers and i would whisper under our breaths after taking somebody's order that rang up to a ludicrous amount and yeah also the espresso's shit
d'angelo, as a barista myself (especially after pumpkin launch being way too early this year) i appreciate this video more than you can imagine. the companies always blame the workers first when we're not even making a living wage and cutting our hours instead of solving issues at the corporate level. keep up the good work mate
as someone who works in the coffee industry, there are various reasons why ethically sourced, fair trade organic, specialty coffee is expensive. but as a giant corporation sourcing commodity coffee from all over the place while cosplaying as an ethical ‘farm to roast to cup’ specialty operation, there is absolutely no reason why their coffee is so expensive - aside from lining their pockets. it is disingenuous at best.
7:00 The whole "increased labor costs" argument is so funny. Because the executives are saying they are not willing to reduce their cut to keep prices low. Like they get paid $15 million a year, and their whole world would absolutely crumble and Starbucks will shutter if they can only take home $12.5 million per year. (I'm just pulling numbers out my ass to make the point). Yea sure, its the employee's fault 🙄
Bc they can just declare bankruptcy and be unaffected basically or even better im sure they can go and lobby their way out of trouble. Very ~~~free market~~~ ~laizzes faire~ of them 💀💀
The new CEO is super-commuting (in a private jet) three times a week from his lavish home in Southern California to work at Starbucks HQ… in Seattle! I mean!! 😠
My first job was at a Starbucks that absolutely had that third place cafe vibe. We had so many regulars that came at all times of the day, people would hang out for hours at a time on the mismatched furniture, it was honestly kind of lovely. They renovated in 2022 and tore out everything. There’s now one long stretch of bench along one wall with a few small tables, one single freestanding 4 seat table, and fluorescent lighting where they used to have warm tones. It’s horrible
Just set the coffee down, take a picture, send to credit card company, do charge back, never go to putrid scuffed pizza hut again. Simple steps to take in ones life to better it. They worked for me, they may work for you.
I’m surprised that the active efforts to Boycott Starbucks and McDonald’s to stand with Palestine weren’t mentioned explicitly in the video. I feel like that movement is definitely adding to why both companies have lost so much money recently
I was really hoping that wouldn't be the case. There's really no point to me finishing the video now lol It's such an obvious aspect of this entire thing that it is negligent not to include.
@@polygollie I watched the whole thing with my ears out waiting for the boycott mention, and all I get is a headline about a pro Palestinian post being sued ( 19:05 ). NOTHING about BDS.
That is weird. I started the video with the expectation that, that was the point it was reaching to. No point in watching it to the end then. How very disappointing :(
Has he even mentioned free Palestine at all? When talking about Ghal Gadot in his Snow White video he didn't mention that she was a former IOF soldier. And I plainly don't recall him ever voicing his solidarity for Palestine.
I used to live and work in a campervan and would use Starbucks locations often to work from as they had reliable Wifi, multiple power sockets, somewhat affordable coffee, and a welcoming Third Place policy. But now theyve lost my - and so many others - custom forever. I now live in a proper home in a town in Scotland, and our local Starbucks was reliable when we first moved here but a few months ago their wifi was suddenly useless, their power sockets turned off at the loop, and the staff were clearly instructed to hover around customers who'd finished their drinks to encourage them to leave EVEN THOUGH THE STORE WAS OTHERWISE EMPTY. Starbucks used to understand that having visible customers inside from the outside, encouraged more customers to come in and buy buy buy, but an empty store is so uninviting. In the world of Remote Working, theyre absolutely nuts to not still be encouraging the Third Place policy!
Starbucks was my 3rd place when I lived in Tampa, Florida. I wrote so many essays and occasional fanfictions in a location between my apartment, job, and church. After I moved to Utah, and the COVID restrictions lifted, all I could find were take out locations. The boycott is going surprisingly easy on my end.
as a previous starbucks employee of 4 years... this video has brought me an insane level of satisfaction r.e. "starbucks has dug itself into a grave so deep i dont know if it can crawl back out". youre a delight to watch!
Basically Starbucks is running a bank not certified by the FDIC too. When people upload money onto their app it is basically cash revenue that is un-taxed and the consumers cannot get the money back out once they deposit it.
That’s why they stopped letting people get gift cards with other gift cards/the app. I noticed that a while ago thought it was odd because when I first started working there we were able to do that. It’s because they want more “new” money coming in vs transferring money they already have
Ugh corporate greed!! Even Amazon does something similar in my country India. Here, UPI payments (i.e. instant payment method through our phones from one bank account to another through UPI apps, QR codes, links and prompts) is a rising phenomenon and Amazon India started their own UPI payment app. I was restraining myself from not using it as I didn't want more reasons to use Amazon, but through sales tactics it tricked me into adding money into the Amazon wallet. So, I had to use the Amazon UPI app to transfer the money from the wallet back to my bank account, but it transferred everything except Rs. 30. Now, Rs. 30 might be a small amount to most people but it's not to me, especially considering the fact that Amazon, a billionaire company with a billionaire CEO, can keep that amount to itself. I don't think it's legal to make that amount so hard (or impossible) to be retrieved but who's going to care about my woes. And the fact that many people aren't talking about this in my miser ass country makes me wonder whether I'm stupid for making this an issue. Edit: I realised that my definition of UPI payments is too vague, so I thought if you're interested, I suggest you search for Unified Payment Interface (i.e. UPI) on Google and read about it.
if you could only pick one forever, would it be coffee or tea? 🤔
TEA
tea
Homemade chai 😌
Tea
Coffee 💜
What is crazy is that most fast food workers can't afford the food they serve. That should be a huge sign of how greedy these companies are.
Yeah that's the worst part. Having to work like 2-3 hours to afford a meal is insane.
Has there ever been a CEO of a major company who just makes like… a “humble” 300-500k /year? Even just $1M? The sheer greed of those at the top just makes me ill.
yup. i work as a barista aswell and some of the coffee drinks (non-alcoholic too!) we serve are more expensive than my hourly wage lmao
Very similar to how Walmart comes in with low prices, ends up running the local stores with better pay out of business, and then raising their prices again while employing so many people below the poverty line that they need government assistance to survive. Rinse and repeat until you have millions of employees working for 11 an hour, living on SNAP and can only afford to come back to shop at the same store keeping them in those conditions.
That’s most restaurants just fyi.
i work at starbucks and our store percentages are going down sm and they’re blaming it on THE BARISTAS and not “connecting enough” with our customers as if there isn’t an active boycott going on 😭
Damn im so sorry man
The amount of people I know working for these companies who have been blamed for the slump instead of the prices and other company practices is ridiculous. Yes, yell at the minimum wage employees, that makes sense
I love that. Sorry you have to deal w it tho 💀
That's ridiculous. When I went to Starbucks the baristas were always really friendly. I stopped going because the coffee is bad!
Because workers suddenly stop connecting with customers
What is wrong with these managers?
MY FRIEND WAS A STARBUCKS UNION ORGANIZER AND THEY LITERALLY WATCHED HIM ON THE CAMERAS UNTIL HE MADE A MISTAKE SO THEY COULD FIRE HIM!!!! he won his lawsuit against them, but fuck man was that a crazy few months
That's fucked. How was he able to sue? How did he have proof that they watched him obsessively?
Damn, he must've had a pretty good lawyer
@@chrisz7494 he sued on the basis of them firing him for being a union organizer. Starbucks paid him out before it even went to court
Removing furniture from cafés is such an incredible galaxy brain move. Like holy shit dude, that's the damn point. People go to cafés to hang out there, vibe with the atmosphere, enjoy the coffee scent in the air, maybe get some work done on their laptop even. What's the fun of going to a café without vibing there? Man, we need more real third places asap.
Right?! And them saying something along the lines of "SB is not just the building, it's a vibeee" yea no, there's no vibe left besides it looking depressing 🤷🏻
Many places like cafes and libraries had to remove their furniture because of bed bugs...
@@LucidEnergi89so? Then treat for bugs or replace the furniture. I am 1000% sure Starbucks of all places can afford that
@@triplea2072 How do bed bugs survive on their hard ass furniture with no cushioning? I call cap on that bullshit.
@@LucidEnergi89 you're just being a bigot
“Eat the rich would be cheaper than Starbucks” will live rent-free in my head for a while.
My friend's dad told her to pull up her bootstraps recently, and I literally said, "we can't afford the damn boots in the first place!!"
😭
Legit if the food keeps getting more exspensive i guess We Will litterally have to eat the Rich
@@fioregiallonosily curious about what your friends dad said after hearing that
timestamp?
I should make a shirt that says that 😂
I mean, they're not completely wrong citing wages as an issue, they just failed to clarify it's the executives' wages, not baristas making minimum wage.
f these greedy higher ups
You're not entirely wrong, but it's really a combination of both. It is asinine to say that staff wages don't affect how much a company has to charge, AND, WHILE THAT IS TRUE, The CEO needs to stop getting raises and even get lowered so they can afford the staff wages without hiking prices up so high.
As a previous manager in a different industry, but where prices of staff and material still affected price, this is still a huge factor we need to consider and not write off.
@@ExcaliburTTP
@@catsotorious It doesn't affect prices at this level. The inflation of prices has been absolutely bonkers, meanwhile wages have barely moved.
right? such a gross company. and the coffee isn’t even that good!!!! only the “fun” drinks are good. and i’m talking about starbucks in multiple different countries. happy i haven’t supported this company in about a year. support small cafes and coffee shops instead!
Boycotting Starbucks comes naturally when youre poor asf
Yeah I got a coffee machine at home lol
I never once in my life drank at starbucks and never will.
starbucks sucks here. taste like lukewarm diluted coffee with too much water and their so called "refreshement" is also sucks (too sweet make people dizzy).
we blessed with more cheaper and more good coffeeshop here, of couse using local coffee bean. still can grab the coffee for $2-4 dollar
I just drink other coffee chains instead of Starbucks
In canada tim hortons is cheaper and more available :)) plus their food is much better than starbs
Stoooooop, I work at Starbucks and today I kept saying on the headset “this is hell,” etc. It was a mess, we were understaffed, and customers were extremely rude and complaining. It has been like this for years. Everyone who works there, hates it there. Please boycott Starbucks!!
Thank you D’Angelo for spreading awareness
Btw, when I started 10 years ago, my wage was $9.01 😂 now it’s $28 buuuuuut I got promoted and also barely got have any seniority pay over the others. $28 and I barely get by and they suck ever ounce of energy and joy out of me 😅 help
I wouldn't make it a day with the obnoxious orders. Kinda pisses me off that people always criticized me for asking for any level of customization (like no cheese on something) but I would never ask for a complicated order, out of both consideration and guilt. I don't know how people can be so rude to employees, period. I've rarely gone to Starbucks but I've noticed the clientele tends to be insufferable.
I do my part by telling customers when they can go fk themselves on behalf of the employees who can't.
❤❤❤
I work at a unionized Starbucks and they’re trying to weed us all out. They won’t give us enough hours to schedule people and they hammer on taking customers order and having their drink ready in about a minute which is so unrealistic. Starbucks is money hungry and burn out their employees with all of these promotions when we’re so understaffed and unappreciated. It’s basically worker abuse. Not to mention everyone I work with has to have a second job as Starbucks pays so low compared to even McDonald’s. The company is just greed and they’ll continue to fail until things drastically change. Thankfully hopefully I’ll be able to leave soon but please have grace and empathy and be kind to your baristas.
Tell the upper ups to do it themselves then if they think it's so easy ❤
i work at a union store asw and have been having similar issues with management after we won. doing my best to stick with my team until we get closer to securing the contract.
Aren't unions supposed to protect you guys from that..?
This is so sad. I worked there in 2004-2007 (college job) in Arizona and even then if you mentioned the word union you could get fired.
They were set on world domination then, no joke, Shultz used those words. World domination costs money. 🤷🏼♀️
@@mollusckscramp4124yes and no, depends on the state and what protections they extend to unions. The union just negotiates, and *can and should sue* over this crap *IF* it’s a contract violation. (Unions make contracts with the employers for specific needs etc)
I quit starbies when i realized the unionized stores make twice as much and were still open and operating. One union member told me at her store union employees make $26 an hr, and starbucks was still running the store, because they CAN afford to pay them that and still make a profit from the store.
union employees do not have a contract yet so they don't make more money that non-union employees, in fact, for a long time they were actually making less money than non-union stores (bc sbx increased wages for non-union stores as a way to deter unionization, which was later found to be illegal and they later had to pay everyone the same at the union stores too). i quit recently too, congrats on leaving!
huh? union employees at starbucks shouldn’t make more than non-union employees. there is no contract yet. they may have been talking about wages with tips added, or they were foolin ya
Maybe you should of done your research lol
@@punkd22the new york stores DO have a contract, no one else does but everyone in new york does.
@@lee-xk5kmthey have gotten contracts in new york
it’s crazy how starbucks has decided this is the hill they’re gonna die on
They’ve actually talked about this or so many years and it’s why I don’t drink them. Even before now, it was a gun to my head like this is the only coffee place where I am kind of situation and I’ll rather pass out from dehydration then drink their garbage.
@@kauthar110 their support for israel, the mistreatment of employees, and their prices is genuinely horrific from a company standpoint especially as they are doubling down ☠️
@@freebryyyou’re so right‼️
@@freebryyi mean technically they never supported israel they did try to sue their union though
@@socksbenjelloun5196Yes, I'm confused by all the people in these comments talking about banning Starbucks over Israel _on a platform owned by a company (Google) who actually has been directly supporting the apartheid and now genocide in Israel since 2019 through _*_Project Nimbus._* Seems ignorant at best and hypocritical at worst.
I have been a Starbucks barista for almost two years, and things have been steadily declining (see; nosediving). Prices on everything are going up $0.25 every quarter (sometimes $0.50!). I work in California, where the FAST Recovery Act boosted our minimum wages, and I could never afford our own drinks and food, I would never buy any if I didn't work there. I've been reading our weekly feedback and people are abandoning Starbucks because it's too expensive. That doesn't even touch on the active boycotts we're under because this publicly traded American coffee company decided it should support a foreign apartheid state's colonization and genocide. WHAT EXACTLY does that have to do with us? The worst part is that this is all being blamed and offloaded on us, the lowest wage workers. We're super understaffed, getting hours cut, new policies, strict rules, and write-ups left, right, and center! It's a nightmare.
This is an issue of immigration as well when we have more people we have less supply everywhere. High gas prices because of the Ukraine war have decked us in the face harder than the democrats want to admit and inflation was horrible on top of companies deciding to charge more. Fuel prices are another huge issues that makes the cost of everything go crazy. I highly advise you stop voting for the democrats I’m voting Trump to remind them why they shouldn’t try to railroad us with a marketing strategy of being the lesser of two evils. It’s really basic economics is why I’m opposed to immigration being this easy you can be a broke idealist if you want it has nothing to do with racism and everything to do with selfishness. I hate Democratic policies in most of their states even if I voted for them before and Cali is an excellent example of insane rents and dystopian tech industries with rich people and homeless everywhere. These companies under the left have successfully convinced the masses Trump is the worse option somehow and used that public support to demolish regulations and exploit us under the left I don’t fucking trust them I’d rather risk giving more money to the elite under Trump than continue letting the left get away with this ba at least Trump will probably fix pricing too it would be an easy W over the left. Kamala herself said any young person voting for her was dumb and I tend to agree. I’m pro choice but ww3 is on the way under Harris. Trumps narrative makes infinitely more sense considering our economy looks like the Weimar Republic right now we are a nation in decline and we should think like it so we can fix this mess. Think how we can do better and course correct monetary policy instead of giving out handouts with money we don’t have. America needs a strong manufacturing base if we want a chance against China I welcome the dismantling of our service economy because it’s fucking useless and let’s China get ahead and doesn’t make sense for our social climate today. Printing the dollar already practically blew up the economy I don’t think Trump or Kamala is fixing that. And unless we stop our trade routes getting harassed coffee will have to go up.
Well the company tried to say they don't support any country a bunch of times but no one bothered to listen. So they just go after something they can control, which is the worker.
Its not you, its Corporate. They're scape goating to avoid having to address the real problem, their pricing model. In the short stint I had being a Barista in a Starbucks in MD, I did not enjoy the convos I had to had with customers coming in and wondering why all of a sudden their Grande Frapp was $0.50 cents more. They still bought it. I wish I could have told them to just leave and go to a local coffee shop instead. But, you know, the all-seeing eyes of the managers...
@@racool911 Shultz is a well-known zionist who supports israel.
Let's not forget all the stupid new drinks they come up with as just expect us to know and don't train you on
I worked at Starbucks in a franchise location 10 years ago. I was paid $10/hr. I spoke to someone the other day who currently works there and she told me her starting pay was $10.50/hr. So the excuse about wage costs increasing is such BS.
Yeah they don’t pay very well 😅 and I swear they use to brag about paying well.
they’re so understaffed in my area bc they pay very low starting off compared to every other similar job in the area.
It also might depend on the cost of living where you live, every city, town and state is different. I know baristas where I live make 17-18$ a hour but the workers are treated horribly and they’re constantly on strike, I don’t blame them Starbucks has went downhill over the years.
That’s how it was in hotel work… I started at 9/hr In 2015 new hires a month later got 10/hr. Covid hit and they were forced to pay up. Now a good one is 15/16 per hour 😅
it is different for franchise/corporate locations. i believe corporate stores are 15$ min? but i couldnt even use my barista discounts at a franchised location bc they arent the same for whatever reason
@@hannahsong6341 that's because they're not even franchises, they're just licensed. Basically, whatever company owns the store it's located in (Target, for example) is just paying to use Starbucks branding. The employees there are Target employees, not Starbucks employees. So anything to do with their pay comes from, in this example, Target. It's not an "official" Starbucks.
the downfall of starbucks is getting so down right embarrassing for the entire company ☠️
It’s hard to believe that just a couple years ago, I was doing a business project about how much of chokehold Starbuck as a company had on the market.
The boycott is even more embarrassing but it's probably not why they are sinking.
They did it to themselves. I don't feel sorry for them.
I'm a Starbucks Barista at a unionized store and I have been with the company officially for 3 years. Over the course of the last year, things have taken a turn for the worst. Customers are meaner to the baristas, blaming us for problems far beyond our control, the deal days burning out even the strongest of employees, drive thru time expectations and labor cuts, every single day is a struggle. The promised benefits that brought people to the company, such as health care and college, now keep us stuck here. It's not as simple as "if you hate your job, find a new one." It's exhausting to feel underappreciated and blamed consistently for every. single. problem. Hearing these facts laid out like this genuinely made me emotional because this is my day to day life being affected. The jet emissions alone are damning enough but knowing that when I go to work tomorrow I'll be asked to cut someone's hours who is barely making rent while the CEO makes 8,000 times my salary? That's the driving force behind a union. We're negotiating a contract and hopefully things look up, but please, everyone, boycott Starbucks not the baristas. We're doing our best. We don't hate your complicated orders as much if you are kind. PS pumpkin foam is better with a packet of salt added. Thank you D'Angelo , this was very well said and therapeutic for me.
In your opinion, did workplace culture take a turn when drive-thrus were added? One thing that struck me - and this isn't exclusive to Starbucks - is that many fast food and fast casual places added drive-thru, curbside and/or mobile ordering but didn't increase the number of people working at any given moment. So the staff is handling far, far more customers at any given moment without the additional personpower.
Normalize not being mean to workers. It's so simple not to be an asshole to fast food and café employees, I really don't get why people go out of their way to treat minimum wage workers like shit
@@6thwilbury2331 honestly I couldn't be the judge on that simply because all locations I've worked in have had drive thru. I will say that keeping our Out-The-Window times down seem to be the only thing any store managers in my area focus on and it's not a coincidence that that directly lines up with their bonuses.
As a Starbucks barista it made me emotional too. Every time I try to leave, I can’t find a new job because of the seniority pay I’ve received through the years keeping me stuck. I have never felt so under appreciated at a job before but need a job to get me through college.
How do you boycott Starbucks and not their baristas. I don't think you understand what a boycott is. The baristas should be quitting and forming a coalition.
I work at Starbucks. We are all so scared of what this new ceo will do to us. We’ve been getting hammered with promotions multiple times a week, but in the same breath being told we’re not “earning” enough labor to have more people on the floor to help with these promotions. This company hooks you with the benefits and kills you with the expectations. At the end of the day I’m only one human. I can multitask but I’m not a super hero. I only have two hands.
The Starbucks motto: “Are you a Karen? Let us enable you!”
Literally the constant promotions throughout summer were killing my soul
As a former Starbucks employee, I have never been as underpaid and overworked as when I worked there. Leave while you can. It’s a sinking ship.
Multi-tasking isn't even real in the first place, you're just rapidly switching between tasks.
Working at sbux is like being in an abusive relationship. You don't have to put up with it! Let's be real: you are being exploited and abused. Time to go get that resume dusted off. Things can be so much better, you deserve better.
As someone who has worked at Starbucks for almost 2.5 years and just quit over the weekend, lemme tell you, things have NEVER been as bad as they’ve been now at Starbucks.
We’re severely understaffed, peak hours are in complete overdrive with not nearly enough labor to accommodate it. We are breaking are backs trying to keep the business open while simultaneously being berated by upper management for not being able to have such low drive times and also have high customer connection scores.
There’s no winning. We can’t do both. With 3-4 different channels of food and drinks, HOW are we supposed to have 45 second drive times but a customer connect score over 80????
How is “customer connection” even measured as a metric?
Literally what I just commented as well! I’m a licensed store and holy shit was we struggling! From shitty management to Starbucks just not giving a single shit about the employees but having high ass expectations
Another reason they don't want you unionising - an organised workforce with representatives can actually push back on this stuff, instead of workers being forced to take the blame for poor management and bad executive decisions (and having to scramble to try and make things work). They don't care that they're setting you up to fail, just that they can point the finger at you when people ask what went wrong (same with the "omg wages so high" garbage)
This is why I wish people were kinder to retail workers, or anyone customer-facing really - sorry it got so bad!
I’ve just stopped going to Starbucks entirely and drive down the road to a local place. The basic drip there is far better and less than half the price of a simple latte at Starbucks, plus the baristas seem far less stressed 😅 It reminds me a bit of what Starbucks used to be like 12 years ago.
@@aleahugginsIf you pay with the app there’s a chance you’ll get emailed a survey. There is a question that says “the barista got to know me”, and there’s a scale of 1-5. They measure how many 5’s we get. 1-4 is absolutely useless. Five or nothing.
This also becomes effected when people don’t come as often (usually February-June), as not as many surveys are going out, so the average score will fluctuate much more.
Panera employee here. Our prices have gotten higher and our portions have gotten lower. No one that works at Panera can afford to eat AT PANERA. Also, Panera does not allow a free meal for employees.
The lack of insight in these CEOs is impressive.
Gavin Newsom exempted Panera Bread stores from being affected by the wage increase, so I do not know why they think they can raise their prices like that. I don't eat there anymore anyway
I’m embarrassed as a STL resident how bad it’s gotten. Like I noticed the cups for the cold drinks are TINY now. The food changes are horrible, and working in food service has always been crap but it’s even worse now.
Hello!! I’m also working at Panera right now and idk about your branch but mine does offer free meals for every shift, + free drinks on/off work AND 50% off of our meals when we’re NOT working. Meals might depend on branch and/or financial state of the place!!
Panera has gotten so bad and the quality has seriously gone down in a very short amount of time. They are up there with Starbucks, Chik fil an and Mcdonald’s on my list. I will never purchase from them again
Oh for real, y'all don't even get free meals during your shifts??? Okay, taking Panera back off my list of acceptable restaurants because that's bogus. Y'all deserve better
mac miller once said “fuck a corporation, i support local business” in 2014 and i’ve been living by that phrase ever since. find a local coffee shop, everybody!! 😊
Rip Mac
Miss him so much
yeah, who needs healthcare benefits for employees?
amen
Local coffee shops are always so much better too. I don't drink coffee, but small coffee shop hot cocoa are so good. And the atmosphere is always so much better.
Ive been boycotting Starbucks even before the current Israel/Palestine conflict. Their anti union activities was enough to push me away plus how pricey it is
yea one drink be 7euro 💀
at that point just make it homemade
Israel/Palestine has been going on for several hundred years, nice try
As an ex starbucks barista whose carpal tunnel syndrome was made worse by that place, I'm lowkey revelling in the company being in the find out portion of the fuck around program
Omg same! I was a trainer and fast barista in general so I was p much ALWAYS on bar during peak. I didnt mind for a while bc it’s fun for me. But I realized that me and a few others were ALWAYS on bar, and rather than hold everyone to the same standard, they were just burning us out to keep numbers up. 3 of their best baristas left without a 2 month period lmaooo
My friend had to go to physical therapy because of the back pain from working 40hrs/week at Starbucks. Another friend also had their carpal tunnel affected too.
This company deserves what they are getting.
About 4 1/2 years working at Starbucks, and my right shoulder is absolutely fucked up by how much they put me on bar. Towards the end of my time there, I began having to ask to be switched out on bar because my shoulder would start aching really bad. It’s been 2 years since I worked there, and my shoulder still aches pretty bad 🙃
Dude my knees are still messed up from the height of the under-the-counter fridges 😭
It may be too late, and/or not worth the effort, but at least in theory there is a law that entitles you to compensation for workplace injuries, including long-term stress injuries like these. You might want to talk to an employment lawyer. Not to sound like an ad, but you may be entitled to significant compensation.
Not only the prices, its the boycott, FREE PALESTINE.
FREE PALESTINE !! 🇵🇸❤️🖤🤍💚
Bdsmovement . Net
I went from a daily consumer to never again. 🍉
Why do yall joke about something so serious on here. Typical.
Thank you guys 🇵🇸
Starbucks: Lets connect more with our customers
Also Starbucks: **removes all furniture in the stores**
The conversation about “third spaces” makes me think of this. The corporate greed of a conglomerate coffee place company, has wiped out so much local cafe business, and they keep furniture out of their Starbucks, because why let people hang out here for extra time? They want room for NEW customers to come through, and buy buy buy, and get out. There used to be cute cafes all around America, not just in major cities. But now we have… Starbucks 😑. Because it’s not about living a good life and being free and connecting with others in America, it’s about fkn money and greed and capitalism now. Bummer.
Capitalism produces nothing inherently good
As a former store manager who just jumped ship to another company, I can’t tell you how much stress and anxiety was lifted from me when I decided to leave
Congrats! I hope you’re thriving and making a difference now
I’m also a former store manager! The amount of stress and constantly being “on call” just broke me. The lack of help/understanding given by the district managers is disgusting. I really could write a whole book on the shit I and other managers went through.
I hate when people blame increasing worker wages as the reason for inflated prices. It's just price gouging and exorbitant CEO pay. Companies are making record profit. This means increasing wages aside, they didn't need to raise prices, yet they did, then blamed the workers. Because greed.
Literally it drives me insane because the people whining about increasing worker wages never have an answer for why execs should be paid tens of millions of dollars a year, or what workers are supposed to do to survive when the cost of living has increased dramatically.
Exactly!!
Please everyone remember the Wall Street Journal is owned by Newscorp aka fucking Fox News.
A double digit number of times someone screamed at me because my increased wages were the reason they had to pay more for groceries, despite my not having received a raise and my also having to buy the same groceries you do.
Absolute braindead behavior. Next I'll be the reason your packages are shrinking. Anyone but the ones in power, amirite?
Workers aren't just there to do the actual work that keeps the business running, they're also a buffer for the company to hide behind - someone to take the blame for all the bad business practices and poor decisions, someone to absorb all the burden of trying to make things work. Directly pointing the finger and saying "it's them, they're greedy/lazy/literally a drain on the company" is all part of that. It shouldn't work but people are discouraged from developing any class consciousness
as a former barista, i promise y’all that it’s super easy to make your coffee at home! it may seem intimidating at first, but most recipes are super simple. get a cheap espresso machine or a mokapot and a milk frother and you can already make 90% of coffees. cold brew is also super easy to make, and chobani sells the best creamers that you can add to it
I... I don't understand, don't people in the USA know about... coffee makers? Why do you need a milk frother? Can't you just add milk to your freshly made coffee? O_o I do that all the time.
@@greyunicorn8171 most American households have coffee makers. But NOT espresso machines, which are typically pretty expensive. Most signature Starbucks drinks are espresso based. And sometimes people want to add a little extra with foamed milk 🤷🏾♀️
agree as a current barista!! it’s so easy to make good coffee at home. and i’d love for people to stop coming here cuz my store is busy asf and i’m stressed
I see a home coffee making TH-cam channel in your future!
I like the lattes and refreshers though… and the impossible breakfast sandwich 😢
i was saur happy when i found out that both starbucks AND subway were going bankrupt here in brazil.
Nature is healing
if it's too expensive in the US already, it's a kidney for us lol
I hate Subway now I worked there for my first job and the managers dead fr don't care like you could still a couple cookies they won't even notice and they are so unsanitary bruh
Subway is so disgusting I'm not sure if Americans have bad taste or if Subway somehow found a loophole to import the lowest quality "food" I've ever eaten into Europe and they keep the good stuff over there...
Starbucks in BRAZIL where coffee is literally grown and access to it is literally cheaper for locals is...insane to me lol. Who the fuck would buy the SAME COFFEE being harvested LOCALLY for a thousand-fold markup? Especially without any fucking seats in the damn place.
Current SB barista here--thanks for validating our internal issues. It's an exhausting job and it was demeaning as hell for them to make a huge show about giving us a "raise"... to meet the CA act for a new minimum wage. They then hiked prices $0.50-1.00 across the whole menu. Twice.
It's bad enough at our location that the manager has specifically changed my shifts to align when our district manager comes for visits because I'm the top performing "customer connection" employee. It's a bad sign when someone who's been there less than a year can give someone, quote, "the best customer experience I've had at Starbucks in the past 20 years"--coming from the DMs *father*.
Our shift supervisors have to work while they’re sick because there aren't enough to cover hours, yet they're trying to fire the one supervisor from a union store. What's most depressing on a personal level is that my regulars have pointed out other nearby cafés that are hiring because they want better for me. They can't afford to keep coming and don’t want to see me have another breakdown from being yelled at to "get window times down" while being the only person smiling.
Working here has only made me miss my old café job where I had actual fresh cooking and traditional espresso training. But I've heard most local coffee shops don't even consider hiring former Starbucks baristas because the training here is trash and we have zero actual coffee/cooking skills.
Pls. Starbucks baristas are some of the most hardworking ppl
Honestly? As a former barista, you should leave if you can fr. Or at least apply to other places and see how the individual store reacts to former sbux baristas. You said you worked in a cafe before, that experience is not magically erased. It still very, very much counts and can be emphasized in an interview very easily. Life's too short to get yelled at over irrelevant shit and ruin your mental health over a job.
That WSJ article is hilarious. As if we’re not boycotting Starbucks for being aggressively anti-worker, pro-genocide, and because they consistently fuck up the easiest thing you can make.
Anti union… anti worker… they don’t need my money… same w chick filet… never… never ordered… never will…
Manual espresso is easy to mess up. They use AUTOMATIC MACHINES. Their machines dose and tamp the coffee FOR YOU lmao.
As a barista, shit's not easy. Mistakes are expected, especially when you have an asston of customers with a line of drinks and only so much time to make them. It's an incredibly stressful job that doesn't pay enough. Fuck Starbucks, but respect baristas.
@@eryn857yes!! It’s so hard to work under the pressure of the customers yelling at you and your supervisors telling you to hurry up! You better watch those drive times!
@@N.slash.A.no disrespect, but automatic espresso machines are shit and break down constantly, and you'd be surprised how easy it is to not notice something is wrong with it when you're trying to sling drink after drink and keep up with the line of orders
I’m about to quit my Starbucks job TODAY for more money. I didn’t give them notice AND I’m the closer for most of the days. That store is trash and the people I work with are worse, one of them harassed me and management did nothing 😜
16:16 I had a customer who would come in and only order 7 black shots of espresso in a grande cup. No milk, no sugar. It nearly filled the whole cup.
good for you !!! wish you the best on your next job, and f*** the person who harrassed you and the people who let them get away with it
Good for you!!
Get they’re asses! They looooooove to bully one shift and one maaaaybe 2 baristas into taking nearly every close (don’t even make me think of clean play) good for you homie! Prioritize yourself!
Good for you, I hope I can quit my terrible job for a better one too soon. Enjoy it!
congrats on your freedom i gotta quit this god awful job too 😭
I work at Starbucks and the amount of times my boss has come to me as a shift lead and said “labor and hours are low because of something you guys are doing” is INSANE. they leave us on understaffed shifts and then cut hours when we have to turn off our mobiles to keep up with store ordering. I work in a tourism heavy city and I will say we have been far less busy even with tourists this year than when I started, but despite that we still can’t get the help or employees we need. We had 5 people quit in April of last year and they replaced maybe 3 of them. My closing team is 3 people including myself. If one person is sick or has an emergency and has to call out the entire shift is sent spiraling. The amount of work is often overwhelming and it never feels like we are given the adequate staffing to get things done. And then they push all these deals and promos like we aren’t already struggling. It’s a nightmare. But at the same time it’s hard to find anything else that will pay me as much where I live.
Wow, it's crazy to see that, I thought it was only in Greece like that. I had my fave barista & we'd often talk about how things are like. Most times it'd be just her & another guy. Also, let's not forget the online orders they had to manage as well. 2 people. Understaffed & she had to run for any emergency if someone was sick at a store in different areas & also hard to reach by public transport.
I truly suspect that the corporate level bigwigs are pressuring managers to make working conditions as untenable as possible, to deliberately lead to decreased staffing by attrition, in order to justify replacing more and more of the steps and making the drinks with automated systems. That way they can pay even fewer people to just be there to maintain the machines and refill the ingredients and maybe make the occasional tweak to an order that is too complex for the machine.
They want people to quit. Machines might be expensive to buy at first, but they don't need weekly wages or health insurance or other benefits, and they can work back-to-back shifts every single day without violating labor laws.
Yep, I’m a Starbucks barista too. I’m not a shift lead and i work in a much smaller town, but even then it’s really evident how much we aren’t valued.
This is the entire industry right now. I was a general manager at [x fast food company] for the past 3 years until I quit last month because of corporate's treatment of our workers. I tried to be a good boss, I even argued face to face with the CEO over hours being cut and told him that my people were counting on us as their income source and he just kinda shrugged. I ended up refusing to cut hours and facing disciplinary action, but that's better than my people not being able to pay their bills. But the stress was too much so I left. We're all going through it. We just need to make them understand that we have the power here... I just wish I hadn't burnt out before I could do something better.
As a barista at SB we’re not allowed to decorate or even put up art from the local schools. We’ve had regulars make us a wreath out of Christmas hot sleeves they made us take it down. SB sucks.
I'm so tired of the corporate greed. We are literally being robbed in EVERY area of or lives. I don't even eat fast food but I'm just so tired of these companies.
Yup. Eating out is so rare in our household. Public companies are in a chokehold to their shareholders and the market and to appease them, they screw over regular people. Example being the NFL, people are going to be forced to sign up for Peacock to watch some games (according to my mom, I don’t really watch football) but I can guarantee execs are going to be so excited to tell shareholders how much growth they made there. When essentially, they forced people to start paying for a streaming service they didn’t want. So frustrating and tiring.
It's crazy how the idea of maximizing profits today for the shareholders in spite of what are the future consequences it's slowly rotting away our way of living. Greed had always existed but it seems in today's world these companies have a level of power they never had, it's disgusting.
I'm genuinely worried that our economy is on the brink of collapse now that even fast food is so expensive it's becoming a luxury. There are so many people who can't afford basic necessities like food and shelter even while working full-time, and it's these goddamn corporations who are bleeding us dry like fking vampires.
Plus we’re all so tired the food is cold when you get home-& you can get similar quality or better from the grocery store freezer section & use your toaster oven/air fryer to get food just as good & save $$. It’s wild.
“A third place has never been defined by a physical space” WRONG. it actually is exclusively defined that way
Yeah, the definition i learned is that a third place is somewhere you can hang out between school/work and going home or where you can spend time on off days. Like libraries, playgrounds or cafes
At BEST, I can imagine a discord server or other online meeting that you do not in your house or work. And it’s anywhere else instead of a designated space. But that’s such a niche example it’s pointless 😂
I have to give this one to Starbucks, they're right. A third pace isn't a physical space, in the sense you can't buld a third space - rather it's the emotional connections one HAS with a physical space. My third space is the bar down by the boardwalk, where I meet my friends after work, but that's entirely extrinsic to the actual bar - if my friends and I had started meeting somewhere else (for example, a different bar, or a library, or a McDonald's), then that would be my third space.
It's more like a third space is an emotional element that exists *in* a physical space.
@@trianglemoebius they are talking about the actual definition. You can technically define third spaces however you want, but the actual definition of "third space" involves a physical place.
there is an argument that some online spaces are counted as substitute third spaces, but yeah, substitute is the key word there
As a Sociologist the corporate redefining of third place scares me. The way that they, as a for profit company sought to capitalise and abuse the concept, subsequently throwing it away when it wasn't relevant... further denies us of spaces for community and political action.
The concept of ‘harmful architecture’ is expanding from just park benches and concrete byways into more spaces that impact more people.
Yea, it’s not just a homeless person issue anymore. You see people getting treated one way, you bet you butt their coming for you next.
@@Dameendmon agree 100%
@@Dameendmon But the nasty trick was it was never just about gating homeless people, harmful architecture and exclusionary design features control the way we engage with the world every day. The homeless examples that stand out are just terribly designed abd reflect a horrifying perspective on how the designer perceives homeless. The chapter "Fortress LA" in Mike Davis' City of Quartz is a great read on how LA boxed 'problematic' populations out of affluent areas through exclusionary urban planning, steering people toward different areas by making existing in other spaces difficult by both eliminating free amenities/making them uncomfortable as well as by creating anxiety through intentionally obvious panopticism and security presence. And while making sure people stay in Skid Row was definately one reason there are so many other people who "don't belong" according to these kinds of jerks - I mean, the way teenagers were pushed out of malls was a massive thing when I was younger and man it is so weird that malls aren't thriving now...
I agree. That was one of the things that jumped out to me in this video.
CONTINE THE BOYCOTTTTT!!! i worked there all last year and mid of this year and trust me they worked so much!!!! the only people keeping them in business is karen’s !!!
Convinced that D'Angelo has this fit hanging up in his filming room like a Batman suit to throw on anytime there's Internet drama
Thinking of illustrating this scene in a comic style haha
Thank you. I was wondering if all the videos were filmed on the same day or this is his work uniform 😂
I picture him just always wearing it, like one of those cartoons where the character goes through their closet and it's just 12 or so identical pieces. Always ready, always prepared.
@@toqa6735Please do it! He’d love it lol
@@Tea-iq1mqthey’re super topical so idk how much could he really create a backlog, maybe a couple days at most
started boycotting starbucks and mcdonald’s a year ago due to palestine, saved around 200$-ish a month, lost 10 pounds, and feeling great - wouldn’t even patronize them again even if they gave a retraction atp
Excellent choices… you vote with your money…
Same 💗🍉
🍉🍉🍉
🍉🍉🍉
Any reason to quit eating fast "food" is great but FYI McDonald's has never supported Israel. The owner of their Kuwait stores was donating to Israel but the McDonald's corporation bought back their stores from that owner when they found out. Just letting you know incase you get a McNuggets craving
fun fact as a former employee: starbucks got rid of their trans healthcare benefits a few years ago (aka the reason why there were so many trans people working there) but STILL ADVERTISE IT ON THEIR WEBSITE TO THIS DAY
edit: adding more info/context since I didn't expect anyone to see this. there is a USA today article from last year titled "Starbucks gave trans employees a lifeline. Then they put our health care at risk." that covers the subject. Basically, Starbucks used to offer supplemental coverage for trans healthcare and procedures that were out of network or generally considered cosmetic by insurance companies, with ZERO deductible or copay. This was HUGE for people working a minimum wage job to survive, and obviously motivated many trans people to work there, including myself. They suddenly got rid of that supplemental coverage in late 2022, leaving trans employees to scramble to sign up for their insanely expensive health insurance (which you need to work a certain amount of hours to remain eligible for), find different doctors/surgeons in network (if there were any), or just suffer without medical care. The only notice given for the change was a singular page in the weekly corporate newsletter that no one read.
How is that even allowed??? I shouldn’t be shocked but I am.
Like a college admissions advertising 😭😭
Holy shit, I had no idea. Thank you for sharing
wow what tool bags. plus that sounds illegal...
What. The. Actual. Füćk.
I shouldn’t be surprised, and yet, here we are. 😔
Starbucks was the worst job I ever had. I say that as someone who worked at Baskin Robbins as a 15 year old for $7.25 an hour, 10 hours in one day, no breaks, and an alcoholic manager. I rather go back to Baskin Robbins than Starbucks.
Wow!
Baskin Robins always finds out
The union busting and bad pay meant I didn’t like starbs for a while now, and then the attempted suing for workers saying FREE PALESTINE really solidified it
It's almost as if corporations don't have our best interests at heart and only care about stock numbers going up... Nahhh
@@katyungodly No need for the sarcasm; it's true and you should say it. These corporations are greedy evil parasites in our modern society and actively leech off of the same workers they abuse.
I don’t know. As someone who formerly worked with unions, I’ll say I can never see that issue so simply again. The unions I dealt with like teamsters often lied and promised things they could never deliver, and then proceed to offer worse benefits and pay than what the company was offering originally, but now we had to pay union dues. I’ve seen corruption at the highest levels of unions. I’m not saying all unions are like this. I also happened to work for the players association and they were very good. But at least blue collar unions are a racket on par with what you get from corporate America.
@@JP_Names I imagine unions started by the workers of a company are much better. I think I just had bad experiences with these unions that would go to work cites and promote unionization with them when it was really just another way to exploit workers. Something I think is pretty rampant in blue collar. But I’m guessing a Starbucks union started by their own workers would have their best interest in mind. I just have to remember my experience isn’t universal
In case yall forgot (clearly you did), they were NOT supportive of employees displaying BLM messages either until they got flack over it and then switched up to sending out the message on their socials.
Between being overpriced as shit, the union busting, and the continued IDF support, it's not surprising. Plus the fact that local coffee is almost always better, anyway.
what continued idf support? this a genuine question
They’ve never supported the idf
@@glupik1234 google is free, not to be condescending
Local coffee is eating
@@glupik1234there isn't any but it fits preconceived notions so it isn't looked into and is instead repeated uncritically
"Let it die, let it die, let it shrivel up and die!"
-Aloysius O'Hare, 2012
👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽
first name and everything 😂
i didnt even know he had a first name 😭
Song slaps 100%
I will be honest, I actually want Starbucks to be better. It was not all that long ago when Starbucks was relatively one of the best places to work at in the entry level alongside just having a cozy atmosphere that only coffee served in a wood panel setting, and something that still exists at some locations. If it dies it dies, but personally I want the older Starbucks back.
Barista here, never worked at starbucks.
There are 4 grades of raw espresso beans that are produced. Grade 4 is the most expensive and high quality while Grade 1 is so bad it's not even usable raw. Starbucks is Grade 2 and has been Grade 2 for 2 decades now. Almost any local coffee place WILL have Grade 3, and will most likely be a local brand.
So there's no reason for you to go to Starbucks when you can get a far better cup of coffee at a local place for the same price. Their espresso tastes like dirt.
My country - Colombia - has always produced high quality coffee, and we have always had access to great cheap coffee. So the fact that they dared to put Starbucks’ coffee shops here, charging unreasonable amounts for the coffee that we all already have in hour homes, with much better quality is hilarious to me.
yup, that's why they went bankrupt here in brazil. many restaurants and stores have free cups of coffee available to customers and it's made just like the coffee everyone makes in their own homes, anyone who chooses pays a lot of money for the watered-down gringo version must be crazy
OMG LOL! The delusion!
@@loulalala_user what makes them think we will prefer their shitty coffee rather than the fresh tasty one we have
@@merp951 I know, right?😅
@@LolaVelvett ikr and if we're feeling fancy we'll go to a proper little café rather than yet another fast-food chain trying to pass off as one
13:30 this was so refreshing to hear. As a barista I am shamed by local cafe workers for not being a “real” barista, while people online who don’t work at Starbucks make it a game to dismiss us as people who complain too much about their jobs, all while we are being crushed by upper management to maintain impossible sales goals while having nearly monthly labor cuts.
As a shift supervisor I have been told to send people home early if possible because we are “over on labor” when we have half hour wait times for drinks, a drive thru line around the building, and angry customers. I have never felt more disrespected by all aspects - management, customers, and the general public opinion. So thank you for even mentioning our effort. Every shift is a nightmare and every shift I simply want to make enough money to eat.
Sorry about your struggle. As a former customer service worker in restaurants, it's never easy to be the face and the bottom of the totem pole of a company. Good luck and I hope you can find something better some day soon
I was a barista at a panera (different but similar environment) and the pressure was maddening. People customizing the drinks with “illegal” options made it get so heavily backed up and people treated me like shit, even when I did exactly what they ask. Getting crap from other baristas at other businesses is so lame :/
“Not a real barista” oh fuck that. I’m so sick of that crap. Tell them no one outside of Italy is a real barista! 😡😡
as a former small shop then sbux then back to small shop, i agree its not the same as a full service shop, but most shops are moving to machines like mastrenas anyways. they also don’t teach you as much about coffee as they’d like to claim, but that’s not your fault. i also know the volume of customers is almost 4x what i got on the busiest days at my small shop, and i wasn’t able to put out the quality of drinks i could at the small shop where i had more time. i think the biggest reason they say you’re “not a real barista” has to do with the starbucks subversion of real drinks into fucked up diabetes cups, and the mastrena and volume of customers taking away some of the artistic aspects of coffee making. you’re not any less of a barista, just not in the environment to grow more as one. the black apron means NOTHING
Never been happier I quit Dunkin man soul sucking fr
As a former Starbucks barista I can confirm that management STRONGLY discouraged joining unions and basically threatened to make things more difficult if we did. Mobile orders were insane, customers even more so, gotta say it’s prob the worst and most degrading job I’ve had.
Anti Union jobs are weeeeeiiiiiirdddd
i’ll never miss people in my face saying “my drink says it’s ready where is it” with no clue of context clues and 20 people in the store
everyone shoving their phone in your face like it’s the golden ticket
It’s so disgusting I’ve had that experience too.
I am actively avoiding Starbucks. F that company.
Me too !!!
yes same and ive never even had a starbucks before
avoid certain boba shops too they do similar things.
We only have Starbucks on my campus...
@@hodsicknana I only go in to use their toilets.
I've worked 10 years as a barista and refuse to ever work at a Starbucks -- starbucks baristas are truly the US marines of the coffee world and have to deal with the most abysmal customers you can imagine. Like, literally, the worst customer you can think of definitely goes daily to a starbucks, orders complicated items and berates the workers for not making it their way. Since I work for an independent cafe, I'm at least allowed to refuse service to someone being disrespectful. Infamously, starbucks baristas are under the thumb of HR and management so working most starbucks, especially busy ones or ones under grocery or mall contracts, is literal hell and a nightmare for a work environment with very little pay. It's a customers is always right position and it's often to the baristas detriment because infamously the HR departments for starbucks never has their baristas backs and always sides with the customers. I am adamantly against starbucks as a company. I think the way they as a company have treated their baristas for over a decade has been absolutely abysmal and it's sad to me how just now this is catching on in the mainstream more whereas it felt like before people did not care what these employee's often have to go through for this company.
Not to mention the fact that all their coffee is made from automatic machines that often distills their shots way too much and waters them down. When you go to most local cafe's, the espresso shots are pulled manually, which is way better for getting a dense and balanced shot. I do think that if people want sugary fun beverages and don't care about the coffee part of coffee's, they should be getting more into things like boba and smoothies and other kinds of drinks offered at local places -- because 8 dollars for a caramel mocha frappicino with caramel swirls and this and that I guarentee is going to be 10 times more mid than other sorts of drinks you can get from other places. All it takes is a little research or even investing in a magic bullet or something.
I always thought their coffee tasted like shit
Now I know why! Thanks for explaining
Their HR doesn't just side with customers, they side with the company over everything. If you're experiencing harassment from your coworkers or supervisor, as my sister has, they will just "investigate," ignore it, and then find some other excuse to fire you so that you can't file any further complaints!
Hey! I've been in the coffee industry for 10 years too (barista/roaster.) Couldn't agree with you more. I worked at a Starbucks for 2 months but I had the benefit of working at a local shop beforehand. I was really disgusted with the way they wanted me to aggressively upsell and the treatment of the employees.
Starbucks convinced unremarkable people that a complicated drink order was a substitute for actual personality
Starbucks used o pull shots … LONG time ago. We switched coffee spots when they switched o automatic machines.
Guys, D'Angelo University is a real thing! Our mascot is David and our rivals are Hustler's University. The dorms are a little messy but the tuition is affordable and its walking distance from all the major public transportation systems
How do I get in 😞🙏
@@luzxd5800 I've been sending D'Angelo around $25k for tuition but I haven't actually heard anything back yet...I'll keep you updated!
Sign me up
and the uniforms are top tier obv ☺️☺️☺️
Who tf is david though wheneve I hear ab him I am always confused
24:05 Calling private jet travel "commuting." Business journalism, everyone.
as someone who works for starbucks (yes i also boycott but i can't quit my job amidst a job crisis), employees or so called "partners" are treated unfairly and paid so lowly for the amount of work we put in. the company itself is paying the catastrophe hire around $118-million in CASH for compensation and that's on top of their base salary + bonus and other benefits. you can't comprehend how large that money is for a singular person.
i really hope you're able to find a job with much better pay and work conditions soon !!!
@@loulalala_user that's why i can't comprehend how much of the company they're giving to the "savior" that they bought over from chipotle since he used to be the ceo? or somewhat of the likes- but stock values are going down etc and it's us employees who are getting the jab of it since they're cutting out so much people/"partners" just to pay a single guy
Honestly the pay is pretty good in my opinion. I’ve been a partner for 4 years in NYC and I started at $16 ($15 is minimum wage here) and now I’m already at almost $20 an hour. I wish I could quit and work at a local coffee shop or anywhere else but I don’t wanna go back to $15 or $16 and hour lol
@@mollyo2407 it definitely depends per state and i think us workers have a higher value of minimum wage because of the work we put in and we're just accustomed to the fact that this is the standard that's been set for many food workers (??) idk it's just my opinion that it's appalling that after 4 years with the company, your hourly only increased by 4? not to minimize anything but we definitely deserve more than that esp for a company that's wasting so much money on any other bs than to pay their workers properly
@@Elganleap a 2 dollar increase is still a lot considering that the pay raise every year is little to none and most partners who have been working at starbucks for 6+ years barely have an increase since minimum wage + living in a democratic state can contribute to the likelihood of having an increase in pay but idk how much state policies influence company policies
Haven't watched through this whole video but I can say as a former employee, the wages were NOT increasing. They were actively participating in union busting and preferred to close entire locations rather than pay their employees a living wage.
Edit: oh good, you did in fact cover this!
Remember when they had plush chairs and fireplaces? They still have trash coffee though!
it’s literally in their trainings that all their coffee should be burnt to “maintain consistent quality”. they’d rather have shit coffee all the time than good coffee sometimes
@@87bees68 The problem with good, well-roasted coffee is that you need to dial it in every time you open the store. You can't just throw it into the bean-to-cup machine and call it a day. It's easier to mess up if you don't train your staff properly. Consistenly burnt is better than sometimes great, sometimes offensively bitter. And Starbucks isn't the company that will pay to train their staff 😅
I'm not in the us, the Starbucks 1 min away from me is in an absolutely beautiful historic building with kept interior. and somehow it's always half empty. I don't like the coffee but in itself it's worth a visit just for the interior
As someone that currently works for Starbucks I can agree that Starbucks is crashing and burning. Business has been pretty slow up until recently. We just got a new CEO. This is our second new CEO in two years I believe. Our food is getting smaller but prices are going up. We don’t sell our merchandise the way we used to. Also the boycott definitely isn’t helping. Food prices are insane these days and nobody HAS to buy coffee that’s why Starbucks is suffering. I also want to add that they are hell bent on hiring their own employees. The managers are power hungry. They won’t give hours but complain that nobody wants to work, they won’t fire people that call off all the time but they’ll right you up for being 2 minutes late.
Companies blaming all of their failings on low level employees is so tiring and enraging honestly. Most ppl working fast food literally can’t even afford the food they cook! How do these companies think that paying restaurant prices for fast food is what ppl want???
@@sour-eyelids They probably don't think that, but this is the nature of infinite growth shareholder driven capitalism. They MUST make more money each quarter than they did in the last one or they lose their job. Fast food places hit a ceiling where the only thing they could do to make more money is raise prices. This is why our economy is unsustainable.
@@OmarFW Yeahh good old capitalism mindset
Maybe they shouldn't be supporting a genocide, then. And should treat their workers better. I know I would have been happy to continue buying Starbucks and Mcdonalds if they weren’t comically evil.
its absolutely crazy how easy these corporations could profit so easily if they just had some type of morals
I think what's crazy is that although Starbucks is not on the official boycott list (even tho it should be) it seems to be the only boycott to have stuck.
@@buttercupghost the fact they are doubling down and still supporting a genocide speaks volumes about them
But they don’t even support it what makes you think they do
they don’t support israel though or fund them directly 😭
Hey, so I work in corporate America, as I'm sure many others here do and not sure if you've noticed this but:
1. There's a GROWING gap between what people are feeling socially and what is actually happening financially within a company. Example: We hate Starbucks, they've been getting fucked all month with bad press. However, their stock price jump this month and they're almost out of the red. We hated Chipotle, nothing but bad press for them for months, their CEO is being cherry-picked by Starbucks because through all that, he was actually able to grow Chipotle and improve its financial health regardless of the "vibes" he was giving.
2. We hate what's happening with the Starbucks renovations but....The clients that were eating in did not spend the most money, it's the people that are addicted to the order pick up/drive through routine that bring in the most bucks (over 70% of the revenue as you mentioned).
What's happening with starbucks is what happens with every major company that goes public, loses its founders, and loses its soul.
It's going to be squeezed to death by its board of directors and CEO. The question is - why are people letting themselves be squeezed (customers who keep gong back) - it's likely because for them, it just works. And I think that's the saddest part of this whole thing because we see this happen in every industry (I'm in the gaming industry so I know this well)
Morality and ethics don't matter if the cash flow is good.
Right on.
Yup as a chipotle worker even when ppl are complaining they will still go in to buy food. Sad ppl don't realize the power they have and that if they actually cared they could make things better
There are Starbucks and Chipotle alternatives but alternatives not existing is not the problem, the problem is how do you break people out of their drone like routine while also improving their routine not only with better product but better experience, the money hungry execs cut socialization out of their stores, why not imbue socialization in a creative and enticing way? Why did they decide to cut it out? Because people talk. And they don't want people talking right now, especially not about Palestine or politics in general. Keeping the youth in the loop/distracted, same with the average adult and then the average old person is out of the loop and not well informed, 3rd places are a place for ideas and information to be exchanged, explained, or reflected upon. 3rd places are so damn important on a social level.
@@EG80 Yup, alternatives, definitely not the issue. It's all about the habit that's been created. The convenience is something the brain will lead people to and unless Starbucks kills their mother, they're not going to consider another option if Starbucks is still convenient.
This is exactly what streaming companies bet on as well when they raise prices. They can lose 20% of their viewers as long as the rest pick up the tab they're still 40% up YoY
Gotta love that corporate attitude "you could've had cheaper food if these peasants had stopped demanding more gruel" I'm currently kicking my Starbucks habit.
I really appreciate you putting in subtitles on all your vids, so many even bigger youtubers don't even bother, and as someone who constantly mishears things I have so much gratitude!
So true !!!❤❤
Worked at Starbucks for a long time before quitting in recent years. I can tell you with 100% certainty that wages have not "gone up in cost" for them -- from 2020 to 2023, they removed 3-5 baristas from each shift. There were WAY less baristas on the floor by the time I quit than when I started (2018). So not only did they cut down their workforce, they began overworking those they did have. There was a massive company culture shift during my time there (for the worse), their downfall is much bigger than just high pricing.
Been boycotting Starbucks since last year when i learned they were supporting the state of Israel
So glad it’s falling apart
How were they supporting Israel?
Google is free, there are other search engines as well, come on guy, don't be disingenuous or lazy. 🚮@@Thedottedhalfnote-ui1wj
@@Thedottedhalfnote-ui1wj they were providing food and other products to the idf
Not sure if they still are rn but making that choice at any point while they’re committing ongoing war crimes for a genocide is enough for me to go nope
@@Thedottedhalfnote-ui1wjthey were providing food and supplies to the idf
Dunno if they still are but but doing to once at all in light of the last over 75 years is enough for me to say nope
@@PureMagic101 that's not true in the slightest lol
Worked in unionizing my store met with sbux lawyers. I had my manager gaslight my disabled coworker about cutting their hours till they lost health insurance. The cruelness they employ knows no bounds. Unstable hours, understaffing when they bring in record profits. No limits on mobile orders. It’s wild.
It literally astounds me that people are upset D'Angelo is talking about starbucks because of the boycott when he's criticizing them omg. Guys please.
It's not even on the BDS list
Media literacy is on life support on social media.
@@thefelicitsit's not on the official list but they still are terrible to their employees.
@@thefelicits they got added by the general population(not BDS) because they targeted/punished staff members who were protesting for Palestine. The boycotts for union busting were already ongoing but the 2 happening at the same time is how they got on people's shit lists
@@thefelicitsbds still endorsed the boycott you clown
If you want a true 3rd place, go to your local library.
I work at Starbucks (for college and healthcare) and I constantly tell my customers it’s not worth it coming here. From the price gouging, to their support of Israel, this company deserves every bit of scrutiny. They are prioritizing getting people in and out of our drive thrus as fast as possible and affecting beverage quality and customer service in the process. I’ve witnessed just how badly our sales are going down and I’m happy for it because for the longest time they would give us meeting talking about how we are all family. Now with their profits going down and shareholders mounting pressure, they create hostile work environments where they know workers will put up with the abuse because they depend so much on the benefits. I had my regional manager come to our store and individually tell us all that “our main focus is remaining profitable to our shareholders, if it’s too much to ask there’s plenty of other places hiring,”. I’m hoping that I can unionize the place and get my coworkers a layer of protection before their brazen incompetence continues their downward spiral into bankruptcy.
Literally same here. I'm on my [hopefully] last semester of school. Here's to hoping we both get to escape and find better things soon!
I worked for another company like that.. When we were doing well, we were "All one big happy family" and when the unwanted rebrands went wrong, we were "All in it together", right up until we were locked out one morning, with a note on the doors, apologising to the customers for the inconvenience.
i hope someday soon an opportunity will arise for you to get out to a better job
11:06 This is so true. I used to go to sbux in middle and high school and enjoy studying with my drink, because even if it was expensive the ambiance and study space made up for it. Now it feels like brutalist architecture to get the customers out the door for some reason
and people still say boycotting doesn't work. this is proof that boycotting does work!!
right like both the starbucks AND mcdonald's ceos have been publicly screaming and crying trying to get people to buy their shitty food again, and puma has stopped sponsoring the israhelli football team a few months ago. even if progress isn't immediate or linear, we should still keep the pressure up and do our part !!
@loulalala_user exactly!! i've seen McDonald's being so desperate for customers it's insane. boycotting works, we just had to wait a little bit to show the results of it.
Y’all make me want to donate money to Israel.
@@yeetkid1544 saying this as if the 50 cents to your name will make a meaningful contribution in comparison to the US's 13 billion dollar donation to Israel's mass child-extermination research
@@marqkcCLOCKED THAT
I stopped going to Starbucks and McDonalds because of Palestine and I found other coffee brands that were fair trade and cheaper and my mum, who was like a diehard Starbucks fan, even got on board when I found her these frappe packets to make at home and she loves it cause she said she can make one whenever she wants. Tbh I think with the union busting, pro-genocide attitudes, and ridiculous pricing, they kind of forced people to find alternatives and now people have and they don't want it anymore even if they fixed all the problems people had with them.
Price gouging is happening in every industry. Corporations will say it’s because of rising labor costs or rising inflation yet take home record profits year after year
Across the board corporations are demanding insane growth per year, or else they call it a failure and lay off crazy amounts of people because they feel it’s they’re fault the company is failing, not because the higher ups are brain rotted by greed.
Lost it at “here’s your 2024 goal: shush”
You’re funny af and good at moving along from point to point. Subscribed on the first vid I’ve seen of yours, awesome work!
As a former Starbucks employee, you're totally right. I worked there for almost 6 years from 2016-2022 and even in that time the company changed so much. Our cafe was no longer a community meeting hub, it became a fast food establishment focused on getting people in and out as fast as possible.
They forgot what their core goal is, making good coffee! 😂
the core goal of every corporation is to make money for the executives and shareholders. Whatever product or service they provide is secondary to that.
They were never about coffee. They stole Italian coffe culture and repackaged it but with dirty water
Seriously how do you fuck up coffee
Not good coffee, but they're making good sulfur-flavoured road tar water
It died in Australia for a reason.
A combo at wendys is literally the same price as a meal at some of the real restaurants in my town. The local businesses provide higher quality for the same price, even though they pay the same wages as fast food AND higher prices for ingredients since they don't have a multinational company bulk-buying to drive down costs. The secret: they don't have to deal with hedge fund investors or CEOs. It's not workers fault prices are absurd, it's executives demanding huge payouts and bonuses.
You posting this the day after I left my barista job.
I worked at Starbucks two years ago, reaching the end of mask-wearing and it was still busier than it ever had been for the past year. The middle managers do check-ins to ensure that shift leaders are maximizing times in drive-thrus in order to hit profit goals. They make it all about speed and pace. It’s difficult to provide consistent service when there is high-turnover of baristas.
Nobody wants to pay $5.08 for 16 oz of coffee when there 20 cheaper, and likely superior alternatives.
The only thing this company has going for it anymore is its trendy drinks that change like retail seasons. They’re good for a quick spike in service.
I love seeing boycott and rejection of consumerism win
thisss
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"Senior leaders need to spend more time with those who wear the green aprons"... My brother, i promise you the workforce does NOT want to see the faces of upper management unless they are coming with news of pay raises.
Yeah pretty much whenever we saw upper management at my old job I’d start wondering if a Guillotine would be worth the investment, if the CEO showed up we’d probably riot
This comment reminded me of that old show Undercover Boss. Specifically the episode where the CEO of Hooters tries to work at different jobs "undercover" in some of the locations, only for him to do so badly that he got fired on his first day for making everyone's life worse. He got told to his face by an older woman that she wouldn't want her daughter working there because it's gross, and he was just so exasperated as if he's NEVER even considered in his life that was a possibility that it was demeaning. This man was not only out of touch with the individual locations, but also so out of touch to even the basic culture itself surrounding Hooters. Of course he learned nothing at the end and didn't even fire the manager that was making the Hooters girls eat baked beans off a plate with their hands behind their backs, for his enjoyment.
Exactly, it's stressful and they don't know how to work so they slow everything down for the people who do know how to work (but don't get paid shit all for their practical expertise), plus they always have some idea in their head about how the store should be run that doesn't match reality so they slow you down even worse trying to tell you you're "doing it wrong".
I get along splendid with my employees and this rule is still the best golden rule. As an employer if you value employee productivity, an employees autonomy, skills, and time needs to be respected. After having gone to so many dumbass entrepreneur meetups, that ended up being a vent session about how your employees won't be your friends because you're a neurotic nepotism fueled demon baby, who hires people, then sabotages your own profit out of a apathy towards picking up the phone and getting a damn therapist. There is no free market, I hate all my peers brother, if you do not drink nor do drugs, there is so few business owners that actually believe in capitalism. No drinking and no drugs is required to maximize profits so not negotiable. Don't get me started on these inherited rentals brats. This dude's humble brag attempt sounding just like the kid who tells you it's fun to kill small woodland critters by torture vibes. 🤢🤢🤢
I worked at a unlicensed starbucks in a university as the shift supervisor. It's basically one that had its license and lost it due to low sales. a lot more shady stuff goes on at these kind of locations. When we ran out of starbucks coffee, we used folgers. We always were out of stock of many things and we couldnt even do cold foam. we were entirely bootleg, meaning if we wanted to decorate for the seasons, we could do whatever we wanted. we sold chips, regular drinks and we had our own ingredients we were allowed to bring in. This was the only way we could keep our sales up because starbucks repeatedly told my boss that we were unfit for a license. I worked at another in a hospital and it was the same deal. we didnt have all the seasonal drinks, no support from sb, no nothing. I think this should be looked into more because this really allows for injuries and accidents to happen when your baristas have such little info to go on.
Omg the Starbucks at my previous university shut down just this summer, used to have super long lines, and then many students (myself included) boycotted. It got to the point where peak hours were basically empty
@@ashleycooperpop that sounds exactly like mine!! our lines were wrapped around corners and out the doors. there are sooo many reasons to boycott !!!
I just wouldn't decorate, or sell seasonal drinks and I'd claim the fire on my insurance.
That’s extremely interesting thank you for sharing fr
1:09 Indeed people are tired, and it’s less costly to just make your own food at home where you can make as much leftovers as you need to get through the week. Fast food is when you run out of those in you’re too tired of everything, but it’s kinda hard to do that when the food is literally entire paycheck.
starbucks barista here. the funny thing about this 26:29 is that they just recently changed the procedure for lattes. normally you're supposed to start steaming the milk and then pull the shots, and they both end up finishing at about the same time in most cases. but as of like a few weeks ago they decided to switch the order, saying baristas have to pull the shots before steaming the milk. the reasoning is supposedly that it should speed up the process a little bit. but as literally any barista will tell you, if you let a shot just sit there for more than about 10 seconds, it dies, giving it that really unpleasant burnt taste. so this change literally only serves to make lattes taste worse more of the time, and doesn't even make the drink making process any faster like it's supposed to.
As a non-Starbucks barista: LMAO?? What genius came up with this horrible idea for yall, some corporate suit with a broken group head on their espresso machine? Incredible.
Yeah literally every coworker of mine and I have been talking crap about this for weeks haha, and we always are sure to tell any newbies that come in - this is how it ACTUALLY works, here's how we are told to do it.
They also cut the quality of our training. Instead of videos and modules to go through, its now 3 only questions, and you have to find all the ""training material"' on the internal resource site, while they don't tell you what to read or look at. They don't even check that you went through it, because if you fail every question, you still pass the training. There's also no recycling set up for my entire district, not even for cardboard or bottles.
Im also a sbux barista and i absolutely hate the new siren craft sequencing 😭😭😭😭 i dont know who told them that shots first would speed literally anything up but its insane. By the time my shots are done, im just standing idly waiting for my milk to finish steaming for like 10 seconds. It completely throws a wrench in the sequencing process and has slowed me down sooooo much. I absolutely hate it but they are really really pushing it on us. Maybe one of the most nonsensical things I’ve ever been trained on at sbux, which is saying a lot.
I almost fought a big scary redneck woman cuz she was being mean as hell to a barista cuz she watched them "let her shot die" and rudely made them do it again. I was shakin' in my boots, but I told her tf off best I could.
as a former barista this was frustrating as we were constantly told to upsell to customers to make profits. we lost seating after our renovations we lost our customers and after complaining constantly our complaints fell on deaf ears. it was a job that made me better at interacting with people and once i was really comfortable with it the company took the heart of starbucks away
I’ve worked at a couple places like that. It’s like they get big and forget how they got there.
Any time they ask if I want anything else, I think “damn, is someone like watching them or something?” and then I order a cake pop or something because it feels like they’re being held hostage or something and I feel so bad!
its absolutely insane how these corporations are essentially trying to blame their failures on the literal cost of doing business. if you cannot afford to pay your employees a livable wage or get safe and decent quality ingredients to create a quality product, you have no business running a business. The state of California raising minimum wage is not causing the entire downfall of super -corporations; greed, the lack of morality (ie supporting genocide), and the fact that board members of these companies would much rather see thousands lose their jobs than have a slightly decreased paycheck are the cause of these businesses’ failures. Stop blaming employees who need to survive and customers who need to consume safe products for the failures of big businesses.
It is disappointing how easily swayed some people are with their misdirected anger. I work at a restaurant with a dishwasher who always goes on about not raising the minimum wage because he quote "doesn't want people flipping burgers at mcdonalds to make more than him". MY GUY you are scraping old food off a plate and you don't want a burger flipper to make more than you? But not a word about the C suit executives and CEO siphoning millions from the workers to buy his 3rd Ferrari that's parked out front. Nope, it's all about fighting off those other workers apparently. So short sighted. Corpos have managed to infect the minds of these people and somehow make them fight against their own self preservation.
My Starbucks job application got rejected for “lack of experience”, a blessing in disguise. Here’s the kicker: I was completing a course in hospitality which literally included a unit in barista operations 💀
Former barista from 2008 to 2017. Loved the majority of my managers, loved my coworkers, okay-ish with customers. Had a great time. Returned in 2022 for a brief stint (4 months) to save up a little bit of extra cash in between jobs and it was nothing short of a nightmare. The vibes were hella off with the retraining and drink making, the customers were the worst I've ever seen, and the pay and benefits (didn't take since it was temporary) were not great. Glad it's taking a hit because they need to be knocked down a peg or 8. Check out your local cafes folks!
I am so happy you are validating my feelings and thoughts lol I still worked there Fortunately I am dying to get out. It is so bad everybody’s feeling bitter and give shifts away. The new generation of people are not discipline and they shouldn’t because these jobs that they called sick all the time nobody gets any coaching so many managers and district managers quit my manager quit after three months. The district manager quit after six months there’s literally two people on the floor who are supposed to do the closing do all the task and serve customers we never get out on time and I’m at experience closer every day we get out half an hour late. The biggest problem is labor. There’s literally no labor they say they don’t have money.
FINALLY YIPEPEPEP STARBUCKS IS GOING DOWN
EW BOTS
love ur energy. and yeah when they uploaded how their stocks were looking that shit was PRICELESS to just look at
YIPPIE🎉🎉🎉
haha. ohhhhh how naive of you.
CHEERRRSSSS ✨️✨️✨️🦅🦅🦅
literally just quit starbucks after 2 years (for MANY reasons) but you've covered the major highlights of why i was so eager to get out. all the cozy furniture is gone. they've stopped making us ask for names in the drive thru, so you don't even get to learn regular customers' names (they're too focused on 40-second drive times to bother making human connection). they are sooooo panicked trying to do all these deals to get people to spend more money-but they won't communicate to baristas when all of the deals are happening, so we get swamped on random weeknights with not enough staff on the floor. not to mention the "deals" bring the prices down to what they should've been in the first place. "this is highway robbery" was an all-too common remark my coworkers and i would whisper under our breaths after taking somebody's order that rang up to a ludicrous amount
and yeah also the espresso's shit
Thank you for not blaming the baristas just trying to pay their bills
d'angelo, as a barista myself (especially after pumpkin launch being way too early this year) i appreciate this video more than you can imagine. the companies always blame the workers first when we're not even making a living wage and cutting our hours instead of solving issues at the corporate level. keep up the good work mate
as someone who works in the coffee industry, there are various reasons why ethically sourced, fair trade organic, specialty coffee is expensive. but as a giant corporation sourcing commodity coffee from all over the place while cosplaying as an ethical ‘farm to roast to cup’ specialty operation, there is absolutely no reason why their coffee is so expensive - aside from lining their pockets. it is disingenuous at best.
So it's like whole foods? Massive chain stocks a few token local/organic items and plasters banners about "being a local hero" all over the store?
7:00 The whole "increased labor costs" argument is so funny. Because the executives are saying they are not willing to reduce their cut to keep prices low. Like they get paid $15 million a year, and their whole world would absolutely crumble and Starbucks will shutter if they can only take home $12.5 million per year. (I'm just pulling numbers out my ass to make the point). Yea sure, its the employee's fault 🙄
Bc they can just declare bankruptcy and be unaffected basically or even better im sure they can go and lobby their way out of trouble. Very ~~~free market~~~ ~laizzes faire~ of them 💀💀
The new CEO is super-commuting (in a private jet) three times a week from his lavish home in Southern California to work at Starbucks HQ… in Seattle! I mean!! 😠
Also funny, because labor costs are higher in Scandinavia, yet prices are lower, and they still make a profit.
Exactly why I just stop listening when some tries to argue that a multimillion dollar companies prices are higher due to labor costs.
My first job was at a Starbucks that absolutely had that third place cafe vibe. We had so many regulars that came at all times of the day, people would hang out for hours at a time on the mismatched furniture, it was honestly kind of lovely. They renovated in 2022 and tore out everything. There’s now one long stretch of bench along one wall with a few small tables, one single freestanding 4 seat table, and fluorescent lighting where they used to have warm tones. It’s horrible
okay ngl kinda love that, cause i worked at Starbucks in Poland and it was horrible lmao
Damn this consistency is scaring me
same 😭 I'm always grateful for a D'Angelo Wallace video, but I'm also worried about him getting burned out again
Just set the coffee down, take a picture, send to credit card company, do charge back, never go to putrid scuffed pizza hut again. Simple steps to take in ones life to better it. They worked for me, they may work for you.
I’m surprised that the active efforts to Boycott Starbucks and McDonald’s to stand with Palestine weren’t mentioned explicitly in the video. I feel like that movement is definitely adding to why both companies have lost so much money recently
Wait fr?? I just started the vid I’m surprised! I guess maybe not because they’ve made a lot of awful decisions for a while?
I was really hoping that wouldn't be the case. There's really no point to me finishing the video now lol
It's such an obvious aspect of this entire thing that it is negligent not to include.
@@polygollie I watched the whole thing with my ears out waiting for the boycott mention, and all I get is a headline about a pro Palestinian post being sued ( 19:05 ). NOTHING about BDS.
That is weird. I started the video with the expectation that, that was the point it was reaching to.
No point in watching it to the end then.
How very disappointing :(
Has he even mentioned free Palestine at all? When talking about Ghal Gadot in his Snow White video he didn't mention that she was a former IOF soldier. And I plainly don't recall him ever voicing his solidarity for Palestine.
I used to live and work in a campervan and would use Starbucks locations often to work from as they had reliable Wifi, multiple power sockets, somewhat affordable coffee, and a welcoming Third Place policy. But now theyve lost my - and so many others - custom forever. I now live in a proper home in a town in Scotland, and our local Starbucks was reliable when we first moved here but a few months ago their wifi was suddenly useless, their power sockets turned off at the loop, and the staff were clearly instructed to hover around customers who'd finished their drinks to encourage them to leave EVEN THOUGH THE STORE WAS OTHERWISE EMPTY.
Starbucks used to understand that having visible customers inside from the outside, encouraged more customers to come in and buy buy buy, but an empty store is so uninviting. In the world of Remote Working, theyre absolutely nuts to not still be encouraging the Third Place policy!
Starbucks was my 3rd place when I lived in Tampa, Florida. I wrote so many essays and occasional fanfictions in a location between my apartment, job, and church. After I moved to Utah, and the COVID restrictions lifted, all I could find were take out locations. The boycott is going surprisingly easy on my end.
as a previous starbucks employee of 4 years... this video has brought me an insane level of satisfaction r.e. "starbucks has dug itself into a grave so deep i dont know if it can crawl back out". youre a delight to watch!
Lol same!!!! That place destroys ppl
Basically Starbucks is running a bank not certified by the FDIC too. When people upload money onto their app it is basically cash revenue that is un-taxed and the consumers cannot get the money back out once they deposit it.
That’s why they stopped letting people get gift cards with other gift cards/the app. I noticed that a while ago thought it was odd because when I first started working there we were able to do that. It’s because they want more “new” money coming in vs transferring money they already have
@@aj27turquoiseskies interesting
Ugh corporate greed!! Even Amazon does something similar in my country India. Here, UPI payments (i.e. instant payment method through our phones from one bank account to another through UPI apps, QR codes, links and prompts) is a rising phenomenon and Amazon India started their own UPI payment app. I was restraining myself from not using it as I didn't want more reasons to use Amazon, but through sales tactics it tricked me into adding money into the Amazon wallet. So, I had to use the Amazon UPI app to transfer the money from the wallet back to my bank account, but it transferred everything except Rs. 30. Now, Rs. 30 might be a small amount to most people but it's not to me, especially considering the fact that Amazon, a billionaire company with a billionaire CEO, can keep that amount to itself. I don't think it's legal to make that amount so hard (or impossible) to be retrieved but who's going to care about my woes. And the fact that many people aren't talking about this in my miser ass country makes me wonder whether I'm stupid for making this an issue.
Edit: I realised that my definition of UPI payments is too vague, so I thought if you're interested, I suggest you search for Unified Payment Interface (i.e. UPI) on Google and read about it.