WOW. This sums up my day! I work in my school's copy center, and we just got a new paper company with much lesser quality stock. We can barely get ten copies out before it jams up again!
I just noticed the 7100 in the video is not serviced by Ricoh Direct as there was a dealer sticker. This could be the problem you're experiencing as I've had nothing but excellent performance from our 7110!
lol. That sucks. And you have to pray that you didn't somehow leave a tiny piece of paper in the paper path otherwise it will jam there again. The best thing I did was buy a cigar hygrometer to measure the humidity where the paper and machines are stored. It does really help.
How's the level of humidity and is the rated voltage to run the machine optimal for running? When people are having problems the later suggestion only comes into play if someone either has an error code or malfunction, but just straying away from the rated voltage, whether it is spikes or drops, can make a printer do strange things!
Ricoh checked temperature, and humidity. And that was all within specs. I never heard about the spikes in power voltage. I think the Ricoh tech would love that one.
As a long experienced Ricoh tech i can tell you that if you don't have the correct power your equipment will do strange things! I have serviced close to 10 manufacturer's models and even units that use 220V supplies. You will get funny problems without the proper voltage.
In my opinion, this is far from typical. Usually much easier and far quicker to remove paper as it gets "purged" as the title suggests and doesn't require opening up almost every throughput point as he did in the video.
+Tyler Tworek Sadly, this is not even the worst jam. If its 300g SR A3. Then you will see a difficult jam. And no - in around 150 jams, i think there was paper in purge tray 20 times. And that meant 1 paper, you still had to remove 10 pieces from the machine.
This is not an easy jam removal because of the purge tray, this is a normal jam recovery procedure. The idea of the purge tray is to catch any misfed sheets or double sheets fed in order to allow the print job to run uninterrupted. If the machine stops then its due to an actual jam and may need to be investigated by a Ricoh Tech as to the cause.
Why aren't there any comments from Ricoh themselves or other people who use those machines regarding these issues? Does this issue really exist in such an expensive machine? Or is this because of bad local technical service and not the machine? I would like to hear what others who own it have to say.
WOW. This sums up my day! I work in my school's copy center, and we just got a new paper company with much lesser quality stock. We can barely get ten copies out before it jams up again!
Great! Worked right away.
Wow, this is what we have to look forward too... We just got our hook up today..
Good one
I just noticed the 7100 in the video is not serviced by Ricoh Direct as there was a dealer sticker. This could be the problem you're experiencing as I've had nothing but excellent performance from our 7110!
+PIP I was serviced by Ricoh Denmark Directly. The dealer didnt provide service.
lol. That sucks. And you have to pray that you didn't somehow leave a tiny piece of paper in the paper path otherwise it will jam there again. The best thing I did was buy a cigar hygrometer to measure the humidity where the paper and machines are stored. It does really help.
Very fast, super!)))
Try running envelopes!
How's the level of humidity and is the rated voltage to run the machine optimal for running? When people are having problems the later suggestion only comes into play if someone either has an error code or malfunction, but just straying away from the rated voltage, whether it is spikes or drops, can make a printer do strange things!
Ricoh checked temperature, and humidity. And that was all within specs. I never heard about the spikes in power voltage. I think the Ricoh tech would love that one.
As a long experienced Ricoh tech i can tell you that if you don't have the correct power your equipment will do strange things! I have serviced close to 10 manufacturer's models and even units that use 220V supplies. You will get funny problems without the proper voltage.
In my opinion, this is far from typical. Usually much easier and far quicker to remove paper as it gets "purged" as the title suggests and doesn't require opening up almost every throughput point as he did in the video.
+Tyler Tworek Sadly, this is not even the worst jam. If its 300g SR A3. Then you will see a difficult jam.
And no - in around 150 jams, i think there was paper in purge tray 20 times. And that meant 1 paper, you still had to remove 10 pieces from the machine.
+Nemprint AS how often is it jamming? Let's say you run a job that's 5,000 sheets?
+Tyler Tworek Over a period of 500.000 prints, we had 376 Jams, that means one jam in 1.400 prints. So on 5.000 prints, its 2-3 jams.
This is not an easy jam removal because of the purge tray, this is a normal jam recovery procedure. The idea of the purge tray is to catch any misfed sheets or double sheets fed in order to allow the print job to run uninterrupted. If the machine stops then its due to an actual jam and may need to be investigated by a Ricoh Tech as to the cause.
Why aren't there any comments from Ricoh themselves or other people who use those machines regarding these issues? Does this issue really exist in such an expensive machine? Or is this because of bad local technical service and not the machine?
I would like to hear what others who own it have to say.
how do you offset face up to the stacker from your computer?
wonder if they used the paper library
yes, we used the paper library. Also in the right order. First take a stock profile, then copy, rename and so on.
Easy removal... in 4 minutes... With my Nexpress it takes 20 seconds, that´s easy.
I've been working with Ricoh machines but not like this,
Ricoh invirtiendo millones de dolares en esa maquina que genera mas atascos que copias
Wow!! how ridiculous that a print shop would put up with this.
+Carol Johnson We didnt, we changed it for a Xerox Versant 2100, but lived with this for 4 month.
+Carol Johnson: RIGHT!!!
Wow! And they call this easy? They've never been with the best, obviously. Must be sort of embarrassing in a demo...
These garbage copiers will never be able to compete with an offset printing press!
King Judah make 1.000.000 copy of this page or wait i will also write my customers name on each paper
Ricoh is one of the most illegal companies I’ve Ever heard of. I destroyed my expensive cheap plastic built Ricoh...
This is supposed to be easy??? LOL
That's easy?????
+arthurld2 It´s kind of ironic. We just wanted to show how this machine is in a every day situation.