It Gets Even Worse For Adobe!
ฝัง
- เผยแพร่เมื่อ 17 ต.ค. 2024
- Adobe are not having a good year. I think that is an indisputable fact at this point. Early on they pushed updates to their EULA that massively annoyed their users, leading many to cancel their subscriptions. When they went to cancel they may have been hit by heavy exit fees and a terrible process. A process so terrible and predatory in fact that the DOJ are suing Adobe for their awful business practices.
Today in a major update, the partially redacted filling by the DOJ has become unredacted and... it does not look good for Adobe... not at all.
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I was hit by the Adobe cancelation fees, and did the following: in my profile, I changed my credit card info to a virtual card with just $1 on it. When the month payment expired, they were not able to charge the virtual card and asked me to change the payment method, which I did not.
They menaced me to suspend my account (and they did) but it was just what I wanted 😂
Succede anche in Italia?
@@annamarialocurtodesign That works everywhere and with any company. Burglars cannot rob you if you don't have money on you.
That was an awesome plan.
This should be pinned to top.
Yeah, that's why i never do services on credit cards. I always have a card that things pull from that's always empty until i transfer money into it for payments. It bypasses all of these scummy practices
If the early cancellation fees are such a small part of Adobe's revenue, then they should just get rid of them and let people leave.
because they are "an important part of our ability to offer customers a choice" 🤣
The trick is if it's convenient for cancellation, they'll make much less money. The fees encourage retention
If it's easy for users to end subscriptions, they can't really point to growing subscription numbers to shareholders. If they're saying "Subscriptions are up 10%!" and there are news articles reporting that hundreds of thousands of subscriptions are being canceled, shareholders are going to sue them. That's why every public corporation that uses subscriptions as a revenue stream will make it extremely annoying to leave, we've seen Comcast pull these kinds of stunts 20 years ago.
Every public corporation will end up enslaved to shareholder interests because Wall Street is so ridiculously powerful now.
It's not that they make a lot of money off the ETFs themselves but that they lose a lot of money when someone cancels. If they can get you to cancel another subscription before theirs by making it prohibitively expensive to cancel then they can keep taking your money.
What they don't want is for people to cancel when they don't need their software and then resubscribing when they do need it. They want you to think "I will need this eventually" and continue to pay them while you aren't actively using their software.
@@Drazil100 Exactly. The wording used in their rebuttal is very specifically about the fees themselves as if they exist in a vacuum, rather than what the fees are aiming to accomplish, alongside what those fees represent in relation to the other tactics they use.
As someone who always pirated adobe and switched to foss long time ago, I see this as absolute win. whats better than adobe getting burned in lawsuits.
Even as a pirate, I never sailed the high seas for Adobe. It feels like you're being robbed yourself when you pirate anything from Adobe...
Apple also currently being sued by the US government for monopiles and breaking antitrust laws.
it's not always viable as foss is still sometimes behind and adobe scoops up companies that look like they'll become industry standard, like allegorithmic with substance painter.
Other 3d painting software is just not as good.
I'm right there with you. FOSS for life.
Thanks for getting off adobe and working to lower Adobe's mindshare. I believe pirating adobe isn't a win. It still makes users dependent on adobe workflows and interfaces.
They continue to be scummy I didn't get with a cancellation fee but when I cancelled they didn't send me a cancellation notice, they sent me a "Suspension for non-payment" notice. The language is very accusatory that I haven't paid and that they tried to contact me to pay and because I haven't they suspended my account. Real "You can't quit, you're fired!" vibes.
I received the same email when I canceled. Glad to be rid of them
I got the same thing.
They know using certain language is going to infer the credit flag of non-payment which hangs on credit record for years. It's openly extortion.
They did that because they can now write-off whatever “fees” they say you owe against their taxable income as “bad-debt.”
Adobe needs to stop acting like they're irreplaceable
Not just them, plenty of their clients don’t want to switch because other software is missing this or that so they hang on. Affinity etc need to cover these missing features asap and poach more clients.
Then people need to stop pirating them and use alternatives because that would only support that belief.
@@Window4503 piracy will continue no matter what
Yep, when I attempted to cancel, it was such a hassle and rip off (pay us 3 months subscription fee or we won't let you cancel), that I eventually reported their transaction at my bank as fraudulent and blocked them from taking any more, with a description of Adobes scam. Adobe actually had the cheek to push back against my bank, but my bank said no and took care of it. Then the 'return to adobe cloud' emails started. Like eew, no thanks. That's how I got around their exit fee shakedown.
Yeah if they pulled this shit I'd chargeback them on my credit card.
And this is how adobe gets hit with the "eternal junk mail" service, in treatment.
Shakedown that's exactly what it is
its easier to just change your credit/debit card instead they will immediately cancel your subscription if they aren't getting paid.
They would’ve had the AUDACITY if this is backed by a collector.
The "retention" thing is something a TV cable company did so badly in Israel (bordering on elder abuse), that laws were passed to absolutely crush the practice.
Companies are forced to end any service within 2 weeks of receiving notice, usually via email, and are forbidden from contacting the client again with any offers.
Hopefully Adobe can inspire some consumer protection laws.
When cancelling... PLEASE blacklist them on your bank. I apparently had 3 agreements allowing them to auto withdrawal from my account.
did the Chief Trust officer just headshot himself?
"The early termination fees [...] is an important part of our ability to offer customers a choice in plans that balance cost and commitment."
wtf dude?
After hearing that statement, my mind immediately thought of RvB when Church goes, "Tucker...WTF are you babbling about?!".
If people move to free and open software and donate a small fraction of what they paid Adobe to the developers they will add any features that you want to their software.
And instead of paying for taxes that make politicians rich, we can pay instead FOSS taxes, imagine the FOSS budget if 5 billion people donate, instead of feeding the governments or corporations.
I am already doing that with Krita
Exactly. Instead of paying Adobe fees, or fees for 3D software like Maya, donate to free and open source software like Krita, and Blender.
Been a Photoshop subscriber for many years now. And they don’t allow me to stop my subscription without paying the penalty. I call it a penalty because if you pay the outstanding amount for say 6 months you don’t get to use the software for another six months. They ultimately take your money and then terminate your subscription effectively immediately at the end of the month. So you have to time your cancellation perfectly or you will be at a loss losing out on the remainder of an annual monthly subscription. And this is the thanks for being a subscriber since Adobe CC started.
I’ve seen more Adobe ads in the past few weeks then I’ve ever seen before. Adobe attempting damage control.
I got one during this video
Puck them. Loving affinity and davinci.
Mean term; I'm glad to not have seen such an ad.
Troll idea; consider 'streaming' a youtube advert like that... followed, with an anti-Adobe video.
@@cyborgmetropolis7652 and so many influencers trying to tell you how wonderful Adobe is.
click them. Cost Adobe money.
I feel so much better since I cancelled my subscription, I don't know what it is. I'm just a happier person
I have no problem paying for good software... I have a problem with predatory proprietary practices and software that doesn't work on Linux.
Exactly. As a kid I had to pirate Adobe software because my parents were too broke. Now I can afford to buy afford to buy Adobe software but the way Adobe treats their customers and I don't wish to financially support that kind of behavior. I will buy Photoshop as soon as they offer me option where I get to keep software for entire life for that single payment. I dont expect updates for entire life, just whatever version I got. I use it for personal use, not for business use so I don't need to always have latest version.
@@test-rj2vleven for business, there's not much reason to constantly upgrade. At this point Photoshop and other adobe products are like a hammer: a hammer is a hammer is a hammer. You don't get anything new out of a new hammer.
Unless of course, there's a security issue, and if the developers can't prevent that then it's not worth buying in the first place.
Hear Us clearly, you are _never_ getting a native Linux version for anything Adobe makes.
@@FlameForgedSoul Dev here. Programming anything for Linux aside from command line stuff is absolute dependency hell. Stuff like Flatpack and Snap are solid attempts to rectify this, but the whole ecosystem still has their heads stuck up their rear ends. All it takes to ruin a commercial Linux program is a random library being under GPL, unable to be included in the Flatpack/Snap package because of that licensing, and having what's available in the OS being several versions ahead/behind of what you need. Meanwhile on Windows and Mac, I never have this problem. Because core APIs don't usually have breaking updates for several years to several decades.
@@RickSanchez-ig3lp Pffft, I only use snap or flatpak if the developer makes me. Anyway, that's solveable. Mac's inherently condescending design and Windows' desire to monopolize everything before making everything worse? That's not.
No, a lot of stuff works under Wine. And if it works under Wine really well, I am OK with supporting the software. What I have an issue with is proprietary, control-freak BS like Windows Presentation Foundation (WPF), which is why some software like Articy Draft (and more) will never run well on Linux.
Is anyone ACTUALLY surprised by this?? This is ALL they teach at business school! Raise shareholder value by any means necessary, take your bonus, move to the next company. They don't give a flying fuck at a rolling donut if they hurt the product, the company, or the consumer, they want SHAREHOLDER VALUE. THAT is the true heroin here.
+1 for the "flying fuck at a rolling donut", haven't heard that in many many years 🙂
Top marks for saying as it is
Maximizing shareholder value is one of the absolute worst modern business practices. Businesses are supposed to base decisions off of operating in perpetuity, but MSV basically toss all that out in favour of generating as much money as it can in the immediate present.
Cultivating a loyal consumer base by developing consistently reliable products, properties, and services? Screw that! Gouge and exploit your consumers at every turn because you have either sold your stock or been hired by for another c-suite position at a different company, so what do you care about consequences 5-10 years down the line.
"take your bonus, move to the next company" This is the perfect commentary on what is happening in all these industries this channel is about
Until they end the doctrine of Shareholder Primacy this is going to continue. Stock prices need to get back in the backseat instead of being the driver in regards to corporate actions.
I normally don't like drama for drama's sake but I make an exception for Adobe, whose continued failure warms my heart.
You don't know what "drama for drama's sake means"... The "drama" with Adobe is them being held to account for their scummy business practises. Anything but "drama for drama's sake", which means "drama" for no good reason. You meant to say you "don't like drama", period.
@@malloid I have no horse in this race, having abandoned Adobe. There is no further need for me to continue to follow the story. Continuing to delight in it is drama for drama's sake.
Never scold me again.
First and last warning.
@@dreadnoughtandcrow "first and last warning" is wild lmao.
@@camelJohnny_ It has massive disappointed dad vibes xD
Krita has met all of my needs, so goodbye Adobe.
Krita is fantastic. I need more, so it's Affinity + DaVinci + Krita for me.
Yup. Krita + Inkscape + Gimp + Blender and you're basically equipped against any Adobe need you may have.
The irony of getting an Aftereffects ad on this vid.
Same, except premiere lol
I got an acrobat ad before the vid lol
Just got Adobe Document Cloud Media ad, lol.
let’s click on it to cost Adobe money.
TH-cam is like that.
Video: Trucks bad
Ad: Trucks
Unfortunately if you do freelance/contract work for big companies, you can't leave. I started thinking about how I could switch away from Adobe when they introduced generative AI for more than spot repairs but I have to be able to share files with corporate clients, so unless they all decamp en masse from Adobe, I'm stuck. And Adobe knows this. They've spent the last two decades turning us into a captive audience.
Exactly this. And their competition was so stupid when it came to B2B sales. Adobe stuff used to be able to be slipstreamed super easily into a IT department Windows image for mass deployment and installation, while stuff like Corel and Serif absolutely required manually clicking "next" on a setup wizard. It did not scale at all.
@@RickSanchez-ig3lp Yes. And don't even get me started on Quark. I led the switch of the paper I worked at from offset printing to 4 color printing when InDesign was new and where ID linked right into the interpolation software, Quark didn't even have a way to export in a readable format. And this was not early days for 4-color by any means. It wasn't that Adobe was special and great, it was that their competition often was just that much worse.
Convert files
Nearly two days to cancel prescription, persistence pays, In the end I told them the truth, I had cancer and was dying and wanted to cancel so my wife didn’t have to pay when I passed. Still had to insist on cancelling. For those concerned I am surviving while on Chemo.
What a shamozle to have to go through this cancellation.
Most of you already know, but here's a reminder off the top of my head:
- Affinity Suite
- Krita for drawing/sketching
- Inkscape for vector graphics
- GIMP for photo or raster image modification
- Reaper for Audio
- LMMS (DAW)
- Audacity audio editor
- OcenAudio audio editor
- Libre Office
Ardour is free on Linux, which is what I use for my DAW. It has a bit of a learning curve but isn't too difficult.
- Davinci Resolve for video editing, motion design and audio editing (yes its an all in one thing and its amazing)
- Darktable for photography and RAW development
- Scribus for publishing layout design
- Penpot for web page/app design
@@afjer What canyou recommend to learn Ardour?
I wish we could use those in professional settings, but they absolutely suck at GUI. I am a FOSS programmer and I run Kali Linux as a daily driver. But I have to use Microsoft and Mac for some of the niche stuff. I am thinking about making my own software since NVidia has come on board with drivers for linux.
They like to hide the cancellation page. When you do cancel, the fee is half of the remaining balance and you lose the ability to use it to the end of the subscription date! Horrible company!
Can't help but read this in Trump's voice
@@mgord9518 LOL! Never thought of that! Love it!
There needs to be criminal charges filed against the CEO and everyone else involved. This was theft of thousands of dollars to the point where it would be on (or over) the line of fraud
*Millions of dollars. This affected businesses too. And since advanced graphics editors like PS are mostly business-2-business (B2B) sales, it stifled a ton of possible competition.
Good luck with that here in the U.S. The greedy corporations own this country and it's only going to get worse.
Adobe: "Unity? Puhleeeeeeeeeease, hold my beer."
And all the executive had to do was exercise his right to remain silent.
EDIT: Full disclosure, I had no idea that was from the DOJ's court filing, I was mostly kidding. Holy crap, that is _bad._
If Adobe keeps giving you the runaround and refuses to let you cancel, then you contact your back or credit card company and you tell them to block all future payments to Adobe. You explain to them that you have tried canceling and keep getting a runaround, and that no further payments to Adobe are authorized by you.
Never subscribed in the first place, because it was obvious what kind of BS subscriptions are.
I will not forgive Adobe for squandering the Macromeida products. Fireworks was the worst casualty as I have yet to use software just as good as it (Affinity Designer 2 is close, while Krita is catching up). I'm not even sure if they support Flash/Animate anymore.
Glad I canceled this by using the workaround. Never again will Adobe get a subscription from me!
this is almost as bad as those phone companies that make you CALL them to troubleshoot when your PHONE DOESN'T WORK, rather than using their chat option online, which for some reason does not cover account issues.
or maybe HP and DELL (and many other computer companies) who have MULTIPLE departments for various nuanced issues, and one department cannot figure out how to fix a problem, so they bounce you to the next one, which says they don't handle that sort of problem, and sends you back to the first.
I payed for a whole year of Lightroom. So if I wanted to cancel now I’d get charged even though they technically would owe me money?
If it's a anual contract billed monthly. Then there is a ETF if you cancel early, that's how it works for CC.
I had been thinking of cancelling due to their recent change to their terms of service, and had been playing around with some alternatives to Photoshop and Lightroom. I recently looked up when my subscription would renew for the year, and noticed that it was happening at the end of this month. So even though I'd rather have more time to get familiar with the replacement software, the timing of my subscription lit a fire under my butt to just go ahead and cancel it so I don't have to deal with any of this ETF BS. The process didn't seem all that bad, it maybe had a few too many screens to click through to verify that I was really sure I wanted to cancel. But then again, the timing of my cancellation was fortunately not going to invoke an ETF.
Haven't used Adobe since I stopped using my pirated Photoshop version over a decade ago and I am no going back.
same, my last pirated copy was probably photoshop CS2
I just uploaded the un-redacted pdf to my Adobe cloud. I mean, if they are looking and stealing my stuff anyway, they might as well see what they've done wrong.
5:30 early cancellation fees like this are so weird and pointless. it's not like adobe was a hired wedding planner who bought a bunch of stuff to prepare, only to have the wedding cancelled. it costs adobe literally nothing, and there's nothing adobe needs to be 'reimbursed' for, if you cancel the subscription, so who cares if you cancel? it's just greed on adobe's part. "that balances benefits to customers and commitment" like adobe is your angry ex-fiancee who thinks you owe her something because you realized it wouldn't work out, ahead of time. so weird.
It’s not weird because their goal is to make money.
@@phosfine7793 yes, I said the reason is greed in my comment. it's weird from an actual human perspective of human interaction. it's an inhuman situation driven by greed.
@@phosfine7793 if you don't find it weird you have some serious problems
DOJ please let us out of the ETF's. They were not disclosed to us properly.
This mentality is driving all of BigTech, not just Adobe.
It is time for Linux and Open Source for everyone.
Never have and never will use Adobe. GIMP, Inkscape, and any other open source software that I need is what I use instead.
The only redemption arc Adobe needs is to make the perpetual license available again.
Considering that Adobes own employees are known to hate these business practices it makes sense that even Executives are speaking out against them. They obviously don't like this either.
At this point, Adobe should just concede and comply with whatever changes need to be made to get out of this. Then they need to worry about earning their users trust back and the best way they can do that is to either release updates for Adobe CS6 that will provide all updates and enhancements that the subscription versions have, drastically reduce the price of the subscription, or preferably both.
Yeah it will hit their bottom line but the trust they'll gain from their employees and users again will be more than profitable in the long-term.
The issue with all of these companies is that, they seek infinite growth, Not even profits, just increase of profits or growth of users. They don't want and to an extent can't be reasonable because they are a public company.
@@testacals that's true. There should probably be laws that protect a public company from investors influence at least to an extent. This same problem is running rampant in the games industry right now, layoffs and closures happening everywhere not because no money is being made but because these companies MUST be able to show records of growth to investors so they don't pull their support.
@@testacals These companies, (mainly the greedy investors since they're the main ones who's pushing alot of the greed fueled nonsense we've been seeing) need to learn they can't grow forever. Sooner or later they're going to plateaued. They should be more concern about sustainability then infinite growth.
I didn't have a huge amount of difficulty canceling my adobe subscription, but I do remember the upsell, the different colored UI buttons to catch me off guard, and other traps. I guess I'm just used to seeing these kinds of patterns now so it bothers me less? Kind of grim.
Huh, super weird how they employ a whole team just to make it hard to cancel when it has such a tiny tiny impact on their revenue. 🙃
Adobe making themselves harder to cancel than cable. Amusing.
And that is why the EU has laws against such practices
So does USA/Canada etc but Adobe just breaks the laws anyway, hence why they're being sued/charged for federal crimes by the DOJ and such.
So does most of the world
I hope the evil compaly will sell allegorithmic team to someone else before dying instead taking them to the abyss with themselves because I really liked substance painter and designer software
I was past all these periods since I've been an active sub for over 5 years. I just went and cancelled, buying perpetual Substance Designer/Painter from Steam and then Affinity for replacing the other main tools.
I hope this entire case slaps SaaS so hard that it makes the model seem like a bad idea to vendors...
Yeah, cuz even the 3d apps went this way, especially Cinema 4D.
also "early terminations fees have little impact on our revenue is bullshit" those fees keeps us surprising longer which makes them lots of money
Just charge back them, every time. If they contact, then tell them to cancel or take you to court. If they do that, they are going to have more problems and gain nothing.
Adobe's response doesn't even address the issue. The issue is the undisclosed termination fee and complex process acting as a deterrent for people looking to unsubscribe. They only mention the direct revenue from the termination fee as being a low percentage. That revenue is from when the deterrent fails. The issue here includes additional revenue from the subscription itself that people who would've unsubscribed are still paying.
I tried to cancel my subscription. I was shocked to find out that there was a cancellation fee of $143 USD. That is about $1148 in my currency. The minimum wage is about $20.50. So I'd have to work a 7-day week at 8 hours a day to spend 87% of my earnings just to cancel a subscription that was supposed to be MONTHLY. The fact that it was a year-long obligation was not made very clear when I subscribed.
I hope you didnt already pay a cent to the Adobe scumbags!
You can cancel for free if you change your subscription to a new plan and then cancel it before the 14-day cancel limit expires.
I haven't paid for Adobe since it was on disk. Fortunately, I've never needed it but I feel for the people who have been ripped off. I hope these victims are compensated at some point.
Earlier we said that EA was one of the worst company ever built. Man that grew soo old: Unity, Adobe, Ubisoft, Activision etc.. makes EA looks like the good guys.
And even Nintendo is already slowly but steadily joining in the bandwagon.
@@benjamincecilio5063how so?
the best way to cancel adobe is to just stop paying it. they become REAL eager to get in contact with you then
Too early, no one else's comments to read. Send help.
One Beatles single, on it's way to you, right now. 🙂
help has arrived
We are 28 minutes later, I'm glad to see how many extra comments have been typed
@@dimitri0404 nice pfp
The irony of getting an Adobe Photoshop ad while watching this video.
make Adobe pay by clicking on it.
I left Adobe in the dust years ago and I'll never look back. I'm not surprised. We all knew this is exactly what was going on. This just confirms it. The FTC will likely not do anything near strong enough to change things. So none of this is going to make any lick of difference. The best way for things to change is for everyone to stop using their products. Which we all know is not going to happen. Or if executives face charges of some kind, which they won't. It's a nothing burger in the end. We might see a month of memes and and then eventually everyone will forget. Adobe will go back to raking in the $$ and no one will care.
The current head of FTC, lina khan is pretty good. She got NDAs to go away after all. They might do something this time.
@@testacals She is. However Adobe is just that big. They have a market cap of something like 237 billion dollars. They could be fined 40 billion and brush it off like it never happened within two years by raising prices (again) and layoffs. Odds are though whatever fine they are hit with will only be in the hundreds of millions. Essentially loose couch change.
Unless someone goes to jail, which will not happen, nothing will matter in the end. It sucks, but it's how it is.
Them trying to distance themselves from the commenter while defending ETFs is actually more damning by far. And the follow up ETFs being such a small part of their revenue just sounds like "we can stop whenever we want", and then they aren't... I kinda see where that "quoted out of context" person was coming from by calling it "a bit like heroin" for [the executives].
One shouldn't aspire to become a monopoly
Glad the DOJ is doing their job, but the likely outcome is that Adobe gets a [small] fine and makes the cancellation process less egregious. They still have the legal right to charge termination fees if you cancel before your next renewal date, so those probably aren't going away. They still make the market-leading software, so unless/until that changes, companies & professionals just have to eat the cost (it is tax-deductible, at least).
I really didn't think that anyone could mess up as bad as Unity until Adobe did this. I don't even know in what category of f**k up should we put this one in.
If you can't cancel that 💩, than contact your bank, they'll help ya, canceling...
I hope it get really bad for Adobe. Ten years ago, for days, I went through their cancelation run around. Fortunately the person on the phone offered to upgraded me to a new plan, which I took and then immediately cancelled. So no early termination fee. I also promptly killed my credit card and obtained a new one. I haven't been near another Adobe product since.
Wow, Adobe watched the Sackler family trials and thought… “why aren’t we doing that”
I wish after this adobe just doesnt want to be subscription based anymore because everyone sued and just back to prepetual
Probably best to just leave them rather than hope they get another chance to hurt you again.
You've never met a junkie IRL, have you?
Subscription models are too lucrative. A single purchase software is better in the long run, but companies like Adobe only conceptualize things in terms of short-term gains thanks to being slaves to maximizing shareholder value.
Since early cancellation fee contributes to Adobe's revenue (regardless it's a large or small contribution), this shows how many people are actually cancelling each quarters even without this whole thing happened.
Virtual Credit Cards are the best tool for these cases
The PDF standard needs to be replaced with something else. I’m sick of Adobe and sick of the acrobat software.
OpenDocument File (.odt) is for you!
I don't think Adobe gets it. They don't have to convince a judge that they made their policies clear to the FTC. They need to convince a judge that they made their policies clear to the customers, who obviously are not happy.
Adobe doesn’t care about single customers, biggest profit is from large licensing deals with companies, education, etc
I've been watching videos like this for a few weeks now - but no one in the professional sector wants to quit. Maybe they don't care about the money or they're afraid of the learning curve of switching to alternatives.
Thank Gamefromscratch for this follow-up video regarding DOJ sueing Adobe.
Does not Adobe hired Riccitiello for few hints how to reduce customers count? :D
When he says 'it's like heroin', it sounds like he menas that Adobe can't ween itself off of the cancellation fees, that Adobe itself is addicted to them.
Well... I'm lucky to have almost never wanted to use an Adobe product in my life...
Can anyone tell why many of their software have become industry standards? Why does GIMP always have to be the “Photoshop alternative?” Why can’t we say, finally in 2024, “oh yeah, Photoshop is a good alternative to GIMP.”
GIMP isn't doing great right now - it lacks both in functionality and convenience. But other graphics editors - much better that GIMP and much less scary than Photoshop (arguably some of them may outperform Photoshop in various applications) do exist.
The reason why Photoshop is the industry standard is simple - in the past it was genuinely the best raster graphics editor in the world and most studios started using it exclusively. Nowadays, it lives on remnants of this past reputation and on companies and individuals that can't switch from Photoshop for various reasons. For example - the proprietary .psd format that Photoshop uses for the projects and that acts as a vendor lock-in tool
@@akeem2983 Thanks for taking the time to reply, appreciate it.
@@akeem2983git gud, filthy casul!
th-cam.com/video/FcRtgU2z5xg/w-d-xo.htmlsi=VmPVdnGi1wBud7Od
Let the Adobe hate rage on! Join the revolution!
I switched to Affinity products, even the download and install and activation is so much more user friendly. I was using Gimp and Inkscape as well, but they are still a bit clunky.
adobe totally screwed me (in a different way) some 3 years ago, but I have to say I am REALLY enjoying seeing all the angry customers and the DOJ who are hitting these a-holes over and over again. I look forward to the day when they have ZERO customers remaining, because that is how many they deserve. Seriously, they are the greediest company on the planet.
wow I didnt know some people are having this kind of nightmare with adobe
Idk if the laws here made it easier for me but when I cancelled a couple years ago, after payment for a yearly subscription I was able to get out in a time frame that refunded me money instead of giving me the extra fee
I always feel like they are secretly collecting everything I do. I just don't feel safe on adobe products anymore.
I am so glad I never have to worry about these things myself, as my work's IT department gets to handle the subscriptions :D
Obligatory comment of alternatives:
Affinity for photo
DaVinci Resolve for video
Reaper for audio
🖕Adobe 🖕
was long time Maya user, loved it to bits, was forced out cause of the Autodesk acquisition, the subscription plans are just theft, as they make you pay almost full price every year for just cosmetics and plugins, that most of the time you (with a bit of knowledge) could build yourself in python. Adobe is a criminal enterprise and I'm so excited finally is taken to court
Maya is owned by Autodesk. Do you mean substance?
@@josephbrandenburg4373 yes you are correct, was into adobe mindset, I've corrected that thank you
@@josephbrandenburg4373 you are absolutely correct, I was in the Adobe mindset and kept on going, I've corrected that, thank you
Yeah i cant find anythinf about adobe buying autodesk. Unless you're just comparing them because they have similar subscription practices? In which case that makes sense
@@josephbrandenburg4373 Yes I was in Adobe mode, I meant Autodesk, I've corrected it thanks
Less than half a percent out of the huge revenue Adobe makes globally? That's still a lot of money from people who just want to cancel.
I had a student subscription for my son. When he was no longer a student, It was so difficult to cancel.
As a dark mode user, the white pages really made my eyes water.
I didn't think it was possible for Adobe to crash and burn harder than even Unity's fiasco last year. At the very least Unity got rid of the CEO and backtracked on most of their TOS changes. Adobe... just seems to like to burn.
Adobe C-Suite be all like "We trust you won't f**k this up. Here's your new title... 'Chief Trust Officer'."
Someone I know cancelled their subscription via the online chat service. I'm not sure if it's available everywhere, though.
I had a license a looooong time ago when we used to buy licenses. Never went to a monthly subscription. Working happily with Davinci Resolve Studio, Inkscape, Gimp, Krita, Audacity, Topaz Labs. More than enough for my production needs.
you can always block/cancel the credit card used to pay them...
Adobe is so full of it. When asked why they didn’t just make the early cancellation fees more visible and the whole contract more transparent, they said, we can’t just put all the information in the world up front or in hover over pop ups. That would just confuse the user too much. And we can’t just show the cancelation fee, because it’s actually complicated. It depends on things like how long they have left on their subscription.”
I don’t know why they waste their time spitting out word garbage that no one is going to eat.
I think the worst thing about Adobe CC is that they also get rights to use your work (royalty free) for whatever they please.
Adobe has become AOL and are now a POS
They have always been a POS
@@EstebanLopez-bn9pd Not true. Pre-subscription/RENTAL days, they were great. Absurd greed killed them.
@@LV4EVR I stand corrected.
@@LV4EVR I disagree. By that time they had already killed Freehand. They have been POS long before CC.
"What does it take to cancel the subscription?" Changing your credit/debit card will immediately cancel your subscription, and they won't be able to even charge you an extra cancellation fee.
I wish the government would make them change their impossible to uninstall creative cloud folders on your drive
So wait, punishing users for trying to quit or change their subscription makes for a more flexible plan?!
i've used ps since before it even had layers. i switched to affinity photo 2 and will never use ps again. there's some big muscle memory differences but i'm adapting just fine and not really missing ANYTHING from ps. this is just capitalism doing what capitalism does.
When the pirates have better customer service than the actual company, I don't bother.