You mentioned in your other video you were surprised by some comments from someone in the USA at the reach your channel had. I’m in Atlanta ( well, Suwanee, but near enough that we just call anything Atlanta that’s within 100km of Atlanta) and I’ll say that quality videos always find a wide audience 😃 Love the content and especially the WC stretch, and I know you probably won’t keep the pace up once the finals are over, but it’s been great having some fantastic videos every day. Maybe you could spin in the occasional time-lapse bike build or repair video here and there. Kind of cool sometimes to just watch the bike come apart, get fixed, go back together- can be helpful as well to see pros work & their troubleshooting process. Great videos! Cheers!
It always makes us a little smug when you find someone else's mistake :) especially when another shop couldn't figure it out. I had a bike like that once, customer came in with rear shifting issues, and I was the third shop to look at it. I was able to find the delaminated dropout tab, but you could only see it by flexing it, it looked absolutely perfect just sitting there. (the abysmal 2011 S3/S5, mechanics will know what I'm talking about :) )
@@Mapdec It sure does. I once worked on a bike with excessively short disc brake mounting bolts (flat-mount), not two of them, but all four of them. They only had 4 mm worth of thread engagement when they're supposed to have 8+ mm. It was done by a bike shop I thought that has a good reputation.
I can excuse a bike shop missing a bearing not being pushed in. but to backpedal and say "it's supposed to be like that"? absolutely unacceptable. This is the type of behavior that really pisses me off. I've only been a mechanic for 3 years but I've seen people working 20 years trying to bullshit their way out of liability. it needs to stop.
Love the inclusion of the mechanic, kudos! If there’s one thing I’ve learned, when in doubt, make no assumptions. Take it back to the bare bones, find the documentation, disassemble, and reassemble. In some cases, even things like reversed bearings can create issues. 😂😂😂
I find that for the case of the missing clip on the derailleur pin, using a disc brake caliper pin's safety clip (like ones on Sram's brake caliper supplied with new pads) does the job!
Maybe I’m just ocd but how a consumer rides a bike around in that condition without wanting to deep dive into the issue themselves is beyond me. The second I hear a creak on my bike it’s in the stand and apart for inspection. But I also enjoy working on my bike so 🤷🏻♂️
Things I've had bike shops try to blag me on when I've called them out include, 1. Brakes need to be bled every 4 months after shop did poor brake install 2. 172.5mm crank length is uncommon after bike shop fitted the wrong size left crank arm 3. The fork is fine, it's the flat mount adapter that is bent when the brake mounts were completely on the piss! 4. Huge gap between upper headset bearing and bearing top cap because they fitted the wrong size upper bearing 5. PF BB interface with open voids and crumbling away at the edges, bike shop that sold it said that's normal!
@@Mapdec that's 3 different local ish shops. For fun, would you like me to send you the pictures of the BB they tried to say was fine? It's absolutely terrible!
Always love the people who take there bikes to a shop because they’re clearly not confident mechanically only to constantly say they know more. If the shops are so bad and you know so much why not do the work yourself?
@@Adam-vm8kp Don't be such a troll. 1 and 2, I didn't have the tools. 3 and 5, defects in the carbon, both written off and eventually replaced under warranty. 4, I didn't know what size headset the new frame needed but I knew there wasn't supposed to be a half centimeter gap between the headtube and bearing cover! I'm a pretty confident mechanic, confident enough to call out sh!t, disingenuous mechanics lying to me. It was expensive but I now have all the tools I need to service every part of all my bikes, haven't been to a bike shop for years now, which is unfortunate.
What about the hanger? Was it bent? Please admit most bikes from new need their hanger checked and straightened and are not as good as they could be when new.
That's something my ex-colleagues never do, but whenever I come across a new bike's hanger not needing any alignment (ie. in-spec alignment), I was glad I didn't have to do this extra work.
Wait wait.. a real bike shop installed that other mess and claimed it was proper? Unbelievable. Feel free to name drop, I'm sure all the locals would like to know who they are, and avoid.
@@Mapdec I'm a bike tech, and I can't tell you how many times we've been digging deep through the internet and sending emails galore to mfgs to try to get documentation on what may or may not be proprietary components
Thing is, a normal person doesn't need to know that, the person getting payed for building bikes however has to know otherwise what are you really paying them for
It was very very respectable how you let the Worker who did the job explain it all.
Hopefully we will see more of Jake on the Channel.
Kudos to you to let the youngsters talk and learn the job, really great :)
I love my Hope hubs but they 100% need checking when new. QR axle not fully tight on delivery is a favorite.
You mentioned in your other video you were surprised by some comments from someone in the USA at the reach your channel had. I’m in Atlanta ( well, Suwanee, but near enough that we just call anything Atlanta that’s within 100km of Atlanta) and I’ll say that quality videos always find a wide audience 😃
Love the content and especially the WC stretch, and I know you probably won’t keep the pace up once the finals are over, but it’s been great having some fantastic videos every day. Maybe you could spin in the occasional time-lapse bike build or repair video here and there. Kind of cool sometimes to just watch the bike come apart, get fixed, go back together- can be helpful as well to see pros work & their troubleshooting process. Great videos! Cheers!
Great idea Brooke. Thanks.
Jake had a proper battle with this one)) Nice one man!
It always makes us a little smug when you find someone else's mistake :) especially when another shop couldn't figure it out.
I had a bike like that once, customer came in with rear shifting issues, and I was the third shop to look at it. I was able to find the delaminated dropout tab, but you could only see it by flexing it, it looked absolutely perfect just sitting there. (the abysmal 2011 S3/S5, mechanics will know what I'm talking about :) )
Feels good doesn't it?
@@Mapdec It sure does. I once worked on a bike with excessively short disc brake mounting bolts (flat-mount), not two of them, but all four of them. They only had 4 mm worth of thread engagement when they're supposed to have 8+ mm.
It was done by a bike shop I thought that has a good reputation.
You guys are legends. Nice work.
I can excuse a bike shop missing a bearing not being pushed in.
but to backpedal and say "it's supposed to be like that"? absolutely unacceptable. This is the type of behavior that really pisses me off. I've only been a mechanic for 3 years but I've seen people working 20 years trying to bullshit their way out of liability. it needs to stop.
Way too much ‘it’s just a bike’ attitude
Love the inclusion of the mechanic, kudos! If there’s one thing I’ve learned, when in doubt, make no assumptions. Take it back to the bare bones, find the documentation, disassemble, and reassemble. In some cases, even things like reversed bearings can create issues. 😂😂😂
That’s what we teach. Short cuts never work
I find that for the case of the missing clip on the derailleur pin, using a disc brake caliper pin's safety clip (like ones on Sram's brake caliper supplied with new pads) does the job!
Yeah.... We did it properly with the right size E Clip..
Maybe I’m just ocd but how a consumer rides a bike around in that condition without wanting to deep dive into the issue themselves is beyond me. The second I hear a creak on my bike it’s in the stand and apart for inspection. But I also enjoy working on my bike so 🤷🏻♂️
@Jake - well spotted!
Things I've had bike shops try to blag me on when I've called them out include,
1. Brakes need to be bled every 4 months after shop did poor brake install
2. 172.5mm crank length is uncommon after bike shop fitted the wrong size left crank arm
3. The fork is fine, it's the flat mount adapter that is bent when the brake mounts were completely on the piss!
4. Huge gap between upper headset bearing and bearing top cap because they fitted the wrong size upper bearing
5. PF BB interface with open voids and crumbling away at the edges, bike shop that sold it said that's normal!
Cowboys… probably don’t actually know better. Training is so poor.
@@Mapdec that's 3 different local ish shops. For fun, would you like me to send you the pictures of the BB they tried to say was fine? It's absolutely terrible!
Always love the people who take there bikes to a shop because they’re clearly not confident mechanically only to constantly say they know more. If the shops are so bad and you know so much why not do the work yourself?
@@Adam-vm8kp Don't be such a troll.
1 and 2, I didn't have the tools.
3 and 5, defects in the carbon, both written off and eventually replaced under warranty.
4, I didn't know what size headset the new frame needed but I knew there wasn't supposed to be a half centimeter gap between the headtube and bearing cover!
I'm a pretty confident mechanic, confident enough to call out sh!t, disingenuous mechanics lying to me. It was expensive but I now have all the tools I need to service every part of all my bikes, haven't been to a bike shop for years now, which is unfortunate.
What Arnold Chan said.
What about the hanger? Was it bent? Please admit most bikes from new need their hanger checked and straightened and are not as good as they could be when new.
No, but the mech bushing needed replacing. And yes a PDI a check should totally include all alignment checks.
That's something my ex-colleagues never do, but whenever I come across a new bike's hanger not needing any alignment (ie. in-spec alignment), I was glad I didn't have to do this extra work.
Enjoy ur content
Thanks S
A Mason Bokeh!!!!
Great find chaps - but you found an XD freehub on an RS4 CL hub - is that right? Pro4 in the title has confused me! Keep up the good work.
Eek. Good spot sir. I’ll get that changed
Link to Jake's channel doesn't work..
@jakeeatkinson
This is the worst thing when you have swapped parts, and they are not the correct one.
Is there any hope for the other shop? 😂
Wait wait.. a real bike shop installed that other mess and claimed it was proper? Unbelievable. Feel free to name drop, I'm sure all the locals would like to know who they are, and avoid.
Oh well, it's not like it's an expensive bike or anything.....
Aye. Deserves better.
That is quite a lot of talking for "quietly solving". Great job, however
He’s too modest
So crap QA from Hope?
Possible, but wheel builder or shop that did the custom build may have done a poor freehub and axle conversion
So XD and XDR have different hub bodies? How on earth a normal person can possibly know all that?
Yep. And I know. Tech docs are also often hard to find on this sort of thing too.
@@Mapdec I'm a bike tech, and I can't tell you how many times we've been digging deep through the internet and sending emails galore to mfgs to try to get documentation on what may or may not be proprietary components
+ Bicycle Manufacturers' 'Nomenclature' is so freaking frustrating > ryhmne or reason vs. interchangeability is not always transparent...
Thing is, a normal person doesn't need to know that, the person getting payed for building bikes however has to know otherwise what are you really paying them for