If you have to meet someone on site for an estimate, do you think it’s more effective to give them a price right then and there or would you quickly send an email when you leave?
Depends on your experience with giving estimates. If it’s simple grass maintenance then that’s easier, but other things give yourself a minute to think and calculate labor, supplies, dump fees, estimate fees, etc. it’s better to take a few hours or however long it takes and get it right than to feel pressured to give a quick price and end up losing money in the end by doing so.
That makes sense and I agree! But let’s say it’s a very simple maintenance quote. Would you think your close ratio would be higher if you gave them that quote in person rather than sending an email 10 min later.
@@victordefrance7800 I would have to say no, I believe your close ratio will remain high based on your responsiveness to customers and your follow up. Basically doing what you said you would will create a comfort in doing business with you. It’s also how they tell their neighbors who to call when they are looking for someone. 😁
@@victordefrance7800 let me give you an example though. I have neighborhoods that I have 10-15 homes (grass cutting) in and because of word of mouth I get more calls even this off season. I have a general price for this neighborhood so it’s much easier to give an on the spot estimate because I know exactly how long it’s gonna take.
I would send an email through your CRM shortly afterwards. Especially if you have automations that will follow up with a client after an estimate email has been sent.
This is great advice I especially like the emphasis on the customer experience. It’s very important!
People pay for experiences 👍🏾
Yes they do and you can only create one if you are organized and create it with intent 🤙🏻
Great advice. What type of AI tools do you recommend?
Here’s the link to the one I would recommend using to help automate your sales process
gl291.isrefer.com/go/demo/ELCG/
If you have to meet someone on site for an estimate, do you think it’s more effective to give them a price right then and there or would you quickly send an email when you leave?
Depends on your experience with giving estimates. If it’s simple grass maintenance then that’s easier, but other things give yourself a minute to think and calculate labor, supplies, dump fees, estimate fees, etc. it’s better to take a few hours or however long it takes and get it right than to feel pressured to give a quick price and end up losing money in the end by doing so.
That makes sense and I agree! But let’s say it’s a very simple maintenance quote. Would you think your close ratio would be higher if you gave them that quote in person rather than sending an email 10 min later.
@@victordefrance7800 I would have to say no, I believe your close ratio will remain high based on your responsiveness to customers and your follow up. Basically doing what you said you would will create a comfort in doing business with you. It’s also how they tell their neighbors who to call when they are looking for someone. 😁
@@victordefrance7800 let me give you an example though. I have neighborhoods that I have 10-15 homes (grass cutting) in and because of word of mouth I get more calls even this off season. I have a general price for this neighborhood so it’s much easier to give an on the spot estimate because I know exactly how long it’s gonna take.
I would send an email through your CRM shortly afterwards. Especially if you have automations that will follow up with a client after an estimate email has been sent.