Same model, same problem. This video helped a lot. One comment for anyone else: If you're pulling that evaporator cover off for the first time, it will take more force than was needed in the video. You will break some seals. Make sure that things are melted enough that you're not breaking anything important.
@Tyrell McAllister.. Because that's where most of the built up ( ice) is hidden. And yes plz be careful...pulling it apart. All the connections are located back there as well...and maybe frozen. 😮 Frustrating job 🤬😢😂
I can't thank you enough!! We moved this fridge downstairs and replaced it when the ice maker kept not working. We use it as a secondary. This is the first time we have had an issue but you have saved me hundreds of dollars!!!
Thank you so much!! The first time I tried to defrost I unplugged it and let it sit for 24 hrs., that didn't work and that's when I found your video, it was a lifesaver (from my wife). A few months later (yesterday) it stopped working. I got a call at work yesterday from you-know-who, that it wasn't working. I came home early and emptied the fridge into a cooler, didn't touch the freezer, and began taking apart the back wall, I got the hair dryer melted everything, popped it together, and was done. All in, it took about 3 hours, had all the food back into the fridge by 9 at night.
This is our model and thank you for producing this video. This started to occur while still covered under our warranty, and the technician that came out wanted to be sure I knew about the process because it is a known defect and issue with this terrible appliance. I approached Samsung a number of times and they continued treat this like a warranty service without taking responsibility for the flaw or customer experience and satisfaction to say the least. As food prices sky rocket the liability for having this throw away appliance increases day by day , (in addition to wasting valuable personal time) I will be purchasing a new appliance. It will absolutely not be a Samsung and based on these experiences and lack of accountability from the manufacturer - we are always certain to help everyone we know to steer clear of this terrible brand.
Score! My exact model! Worked like a charm. I got nervouse when it didn't start up right away after I plugged it back in. Then again when it wouldn't shut off even when it got to temp. But all is well now. Thank you for the instruction.
Thank you for doing this video. I noticed the fan noise a couple of weeks ago and learned it was most likely this problem. A few days later the noise went away!! Wishful thinking that it would just fixed itself. Found your video and today we tackled the issue. It took 4 hours mostly because there was so much ice behind the panel so it took a long time of running a hair dryer inside with door nearly closed to loosen it enough to pull away without breaking the panel. You are right…..DONT put the left middle screw in at all …. Neither middle screw is necessary. There was so much ice that hole took a long time to thaw to be able to reach the screw and lots of effort to get the screw out. Lots more time with the hair dryer on the fan panel, fan, and the frozen coil. Then at least 2 more hours of power freeze and cool to get both sides back to reasonable temps. I know doing this more than once, as you apparently have, will make it go much faster but I think we’ll just buy a new fridg. This one is 11 years old. Several years ago after paying 5 different service techs to come fix freezing water on the bottom of the freezing side due to plugged drain hole I found a TH-cam video recommending to just wrap a copper wire around the heat coil and let it hang down thru the drain hole and that problem has never recurred. I wanted to wrap copper wire around the refer coils today too but need a thinner gauge wire to be able to wrap it. We bought all Samsung appliances when we remodeled 11 years ago and every one has been a problem. Have replaced microwave….after fixing ourselves twice, dishwasher, and don’t feel too good about the stove either. Thank god I did not buy Samsung washer and dryer. Thank you again for doing this video! I know it saved us hundreds of dollars…..maybe more.
@@efdwe’ve been fixing our fridge this way thx to you for a few years now & like you at least every 5-6 months or sooner. We also recently found out that you can’t use a generator with Samsung fridges any of them!!! Unless you get an inverter for generator. We bought it specifically to save the fridge! There’s a couple hacks a mechanical engineer told a chemical engineering use a 2 prong plug end and remove the grounding & it works it’s hit or miss but we did eventually get it to work that way with no inverter. There’s another guy that has a video on a newer model that shows installing an actual defrost wire kit you add on in addition to yours & it plugs right in. Then wraps around the coils & runs when the other defrost kicks on. It’s definitely the defrost wire can’t handle the load. We’re taking ours apart now again! Did the copper wire work for you? Have you tried it? We just found out about the defrost wire & don’t have it & now our freezer fan also froze up too! Trying to find out if it’s the same issue but no videos yet 😓 I also like the people who commented renovated & replaced my appliances with Samsung but thankfully kept my old stove & got a Maytag microwave but I will never buy them again & have a lot of electronics of theirs with tons of issues too! 😢 Please respond if you tried the wire & it’s results or even the original commenter & thx!
@@gunnybunny4081 I recently saw the defrost kit and am going to give that a try. while you are at it, check that the drainage tube in the back (take off bottom panel on rear of fridge) isn't dry rotted and stuck closed. I had that issue and the water wasn't draining out.
Thank you for posting this video! I owe you a virtual beer. We've had ours 10 years without a problem and was sure we'd have to go shopping for a new one. 🍺
New, more accurate title" How to very temporarily get your fridge to be cool again." There are usually at least two sensors that often need replacing. Also, check the drain line(s) is clear. Thoroughly clean all the dust off all the the condenser coils and air intake areas usually in the back of the machine (everywhere.) Replacing that entire panel is a great idea. That should also come with a new sensor and fan and better seal. I just changed mine and it was 2 lbs heavier than the new part because it trapped moisture. This moisture (from hair dryer melted ice- year I tried your way too) allows the evaporator coil to ice up again very quickly- even when everything appears dry and ice free. I also changed my circuit board just to be safe and adjusted the defrost time (longer.) There are also simple checks you can do to make sure you have enough Freon and that the fans are working correctly. It's a fairly simple design- very similar your homes central AC. With a little effort (and more parts) you should easily be able to permanently REPAIR (not just temp. patch) your issue. Also, carefully check the seal all the way around the door. If it is compromised anywhere, that can also cause the issue you are having. There are several ways to do this check- just look online. Fridges don't so much COOL as much as they dehumidify and remove HEAT. That is why you never want to leave the door open more than ~5 seconds. Also, never leave any high moisture items inside like a half cut watermelon. It, by design will suck the moisture out of that item which can then lead to icing of the evap. coil.
@@efd I would do that. Also, make sure the fan is working. On my Samsung I used magnets to activate the fan (simulates the door closed.- the light goes off and fan turns on.) If you are at all handy with a volt meter, you can do further diagnostics of the sensors and the fan- very easy and step by step videos are online. You could also put a video /phone camera inside- take paper to the vents to see if the fan moves when you close the door- or soon after. Definitely check your drain to make sure it is 100% clear. You can test the defroster using the forced defrost mode. It's incredible how hot it gets- close to 400F. This is not good for the food but usually defrosts much of the ice. All of the seals have to be perfect or the warm, moist air coming in can lead to ice build up. Good luck!
@@PJLogan23 Not really- I was covered under warranty. I would just go online- it costs what it costs and will be cheaper than buying a new one. There is not much variation on the prices. If I had to guess, maybe $300'ish should get you cold again. You could start with one sensor, maybe
I have this fridge... 9 years, like most here. Fridge side stopped cooling (freezer is fine) after about 2 weeks of a clicking sound... i later find out that its the fan hitting the ice. So I see this video just before going out to shell out $2k for a replacement. I just finished putting everything back together and removed a LOT of ice. I am currently waiting to see if this solved my problem... after plugging in, I was at 68deg... slowly, with rapid cool engaged, it is going down 1deg every few minutes. THANK YOU EFD!
Very helpful, thanks for posting. A possible reason you are having to do this so often may be due to the drain that is underneath the coils. Mine was completely blocked w/ ice. I took the time to let it thaw as well, and then to make sure it was clear I blew compressed air through it from the other side (remove lower panel at back of unit) where it drains into a pan that sits under the compressor coils. I am hoping this helps moisture escape as intended and reduces frequency of this procedure.
Unfortunately this a common problem with both Samsung and Lg side by side models. All brands deal with problems of icing over but those two brands are the worst. Great straightforward video. Be very careful pulling the cover out. The replacement parts are very expensive.
Thanks, I’ve tried replacing sensors and thermostats but nothing has stopped it from icing over. But I’ve done it enough times now that it’s second nature.
Thanks for the video, it helped me get the cover off. Ice buildup around the fan and caused fan stop working. I used hair dry remove ice and fan is working. Good JOB.
Same exact model. Had thermostat replaced but now heard fan hitting the ice. Called tech back and wants to come back out for another service charge. I believe the drain problem is my issue as well. He claims to have cleaned everything out for an extra $80 🤦🏻♂️ Hope to fix the drain problem and put this up for sell. Wish me luck. Thanks for all the tips!
Super! I did not realize there were two screws inside the light panel. Another lady posted it. She credits one of the youtube videos where she learnt about it. I am sure it is you. Good work. Thank you
Hold down the energy saver and Fridge button for at least 8sec at the same time to go into diagnostics mode. Use the fridge button to scroll through the options and stop on rd (aka refrigerator defrost) let it sit for 10 to 15mins and it will continue to beep. Once you feel it was enough time to defrost hold those buttons down again to enter diagnostic mode. Scroll using fridge button until the screen is blank and let it time out. It will be back in normal operation. Kick on power cool and you’re good to go. Do it often enough that it doesn’t ever freeze as high up as the fan. Lots of videos on that for reference. Good Luck #samsungsux
Clean behind and under the refrigerator to remove all the dust and hair once in a while helps and also don’t push the refrigerator up against the wall. Leave it about 6-8 inches at least away from the wall so it gets good air flow.
CHECK SOME OF THE OTHER VIDEOS about this issue with the RS265, and RS267 models - most of these crap samsung fridges do this. ours started doing it within warranty but Lowes and Samsung BOTH shit on us and delayed any real fix until the warranty was over. then they wanted to really fix it for big money. check the control board, the fan, and the temp sensor to be sure they are ok. also clean the coils! and clean out the drain tubes. look at the other videos on these topics
Just fixed my Samsung fridge. Same problem. The defrosting element was burnt out. Replaced it and it works fine. The hardest part was defrosting the cooling coil.
@@efd I saw a video on u tube. After I defrosted the coils I checked the element with a continuity tester and found it to be burnt out. Had to wait for the part about a week then had to defrost the coil again to replace the element.
I have this same problem with my Samsung, but I went about 2 years in between issues. What did was open up the back and find the drain tube. It was clogged with dust/lint. I cleaned it out and then modified the end of the tube. It came to a V, so I cut a larger hole it. It drains better now. Not sure if that could help, though I now know it isn’t a permanent fix. I’m never buying another Samsung product again. I’ve also had a bad dishwasher and had to replace my oven’s convection fan.
Thanks for the video, it helped me get the cover off. I dont have the ice build up as I did once before. I've owned mine for about 9 years and have replaced the fan motor once when it first stopped cooling. There was So Much ice then! I just have some frost on the coils now. I woke to the freezer being warm. I knew the freezer door had not been properly sealing but I could not see anything in the way and went to bed...I have the panel open and the fan plugged in but it is not moving. Suspecting I need a new motor again.
could be, I don't think I will buy a Samsung fridge again. It's been working well recently but since I said it, I'm sure to will freeze up again soon. :)
Just bought similar model (RS263TDRS) for $200. After 24hrs temperature monitoring, temps are 35F & -10F for Fridge(2bars) and Freezer(1bar). I can see from these extreme temps, the sensors are not properly turning off when set temps are reached. Previous owner had the same issues and moved on from crappy Samsung non-support. I expect to solve permanently using heat tape routed through the areas that normally frost up, and set up a weekly cycle that defrosts without having to tear it apart each time. Designing it to melt ice, not hot enough to melt plastic. Just speculation at this point. I will update if and when my project becomes reality.
That's a cool solution! I personally will not buy another Samsung appliance. I've switched out sensors and misc parts and pieces with no improvement. But I'm also cheap so I'll keep plugging away with defrosting until it finally stops working. :)
I also have to go through this with this piece of crap RS265 Samsung.....Just got it back together but the fridge condenser drain is plugged so I will be getting back into it tomorrow....There is a diagnostic that is used by service people that involves pressing the LIGHT and FRIDGE buttons and holding down for 12 seconds....When letters appear on the readout press the FRIDGE button until rd (refrigerator defrost) appears. This did not do the job to defrost after months of ice buildup but will do it weekly to see if it keeps the crappy machine ice free.....(I gave up on replacing the icemaker after replacing it 4 times at $100 a shot....
I’ve seen where the drain tube can get hard and not allow the water to go down to the pan. Might be worth checking out on yours. These fridges 100% have some issues.
I have the same fridge and fixed it once already pretty much the same way it was done here. My fan was totally frozen and it took hours to defrost the fan. I ended up using the hairdryer to speed up the process and to get it back together. I was worried that the fan may have been ruined from it being so frozen that it couldn't spin, but it ended up working fine. It's been a few years since the last fix and I can hear the fan hitting the ice again. Repeating the process again it seems.
Glad it helped! I’ve changed out sensors and thermostats but it still freezes up every couple of months. I’m to the point that I can rip it apart, defrost and have it back together again in 30 min or less, haha
I’ve had to do this every 2 weeks for the past couple of months. The defrost sensor/unit was replaced. Issue persists. Next the home warranty company should replace the board. They are going to get tired of me calling them every two weeks until the issue is permanently resolved. When that happens I’ll let you know what was done.
Same model, same problem - every 6 weeks! I'm a pro now. I find a little hot water squirted on the ice works faster than a hair dryer (with ample towels in place, of course). But, what is the root cause, and can it be fixed??? Thanks!
After doing this and defrosting a big block of ice behind the panel ...I am not sure if i am replacing the panel properly. I can't get the panels 3 tabs on the left side or right side to snap into place. Any suggestions??? I mean ...I'm guessing that the 3 plastic tabs on each side are supposed to snap into those little indents right???
@@efd Yes, mine fasten with screws as well but each side of the panel has those 3 little tabs that I think are supposed to "click into place", I can't get the panel pressed in that far. When you replaced your panel did you just push straight back? My tabs are actually blocking me I think.
It works for about 4 months. I’ve replaced the thermostats but that didn’t seem to fix the issue. Honestly, I’m hoping it craps out someday so I can justify getting a non-Samsung fridge
Yes. Trash it and get another brand. I have had this problem for 4 years now. I used a repairman once. Cost $400, he changed several parts and melted the ice. Problem came back within a year. I just do it myself now. Easy to do. Pain in the *ss is all. Samsung refrigerators really suck. I did this so many times it destroyed the tape and styrofoam seal so finally I replaced the whole fan and assembly. Still comes back. In fact I'm going to manually defrost tomorrow morning.
After doing this, the fan is not starting up. Actually I do not know if if it was before. Is there a way to test if the fan is in good condition and make it start pushing buttons on the front panel?
Do you have a multimeter? You could check it for continuity. Put the probe in the 2 ports and see if the fan has continuity. If it does, the issue is that it’s not getting power. If it doesn’t, the fan could be bad.
I believe The cause is moisture and difference in temp between the fridge and the cold line coming into the fridge (where the ice block site is). It appears the permanent solution is installing a heating element near it (Supco SH502). You might also try insulating the entry portion of the cold pipe with thermal tape or spray foam.
Im thinking of trying this method: th-cam.com/video/WjUbNx-Z-dE/w-d-xo.html My 9 years fridge started acting like this, so hopefully I can pop the cover off and used a steamer to melt the ice. Have you try replacing Evaporator Fan motor?
Same model, same problem. This video helped a lot. One comment for anyone else: If you're pulling that evaporator cover off for the first time, it will take more force than was needed in the video. You will break some seals. Make sure that things are melted enough that you're not breaking anything important.
Good call, if I remember right the first time I took it off was a pain in the butt
@Tyrell McAllister.. Because that's where most of the built up ( ice) is hidden. And yes plz be careful...pulling it apart. All the connections are located back there as well...and maybe frozen. 😮
Frustrating job 🤬😢😂
I can't thank you enough!! We moved this fridge downstairs and replaced it when the ice maker kept not working. We use it as a secondary. This is the first time we have had an issue but you have saved me hundreds of dollars!!!
Awesome! Glad it helped
Thank you so much!! The first time I tried to defrost I unplugged it and let it sit for 24 hrs., that didn't work and that's when I found your video, it was a lifesaver (from my wife). A few months later (yesterday) it stopped working. I got a call at work yesterday from you-know-who, that it wasn't working. I came home early and emptied the fridge into a cooler, didn't touch the freezer, and began taking apart the back wall, I got the hair dryer melted everything, popped it together, and was done. All in, it took about 3 hours, had all the food back into the fridge by 9 at night.
Glad it helped! I had to do mine again last week. Seems like its every 3 months for whatever reason. I gave up trying to find the root cause.
This is our model and thank you for producing this video. This started to occur while still covered under our warranty, and the technician that came out wanted to be sure I knew about the process because it is a known defect and issue with this terrible appliance. I approached Samsung a number of times and they continued treat this like a warranty service without taking responsibility for the flaw or customer experience and satisfaction to say the least. As food prices sky rocket the liability for having this throw away appliance increases day by day , (in addition to wasting valuable personal time) I will be purchasing a new appliance. It will absolutely not be a Samsung and based on these experiences and lack of accountability from the manufacturer - we are always certain to help everyone we know to steer clear of this terrible brand.
I agree, I will not be buying Samsung appliance anymore. Riding this fridge out
Score! My exact model! Worked like a charm. I got nervouse when it didn't start up right away after I plugged it back in. Then again when it wouldn't shut off even when it got to temp. But all is well now. Thank you for the instruction.
Glad it helped!
this is happening to me as we speak... the temp started at 68 and is gradually going down a deg every 2-3min. fingers crossed.
Thank you for doing this video. I noticed the fan noise a couple of weeks ago and learned it was most likely this problem. A few days later the noise went away!! Wishful thinking that it would just fixed itself. Found your video and today we tackled the issue. It took 4 hours mostly because there was so much ice behind the panel so it took a long time of running a hair dryer inside with door nearly closed to loosen it enough to pull away without breaking the panel. You are right…..DONT put the left middle screw in at all …. Neither middle screw is necessary. There was so much ice that hole took a long time to thaw to be able to reach the screw and lots of effort to get the screw out. Lots more time with the hair dryer on the fan panel, fan, and the frozen coil. Then at least 2 more hours of power freeze and cool to get both sides back to reasonable temps. I know doing this more than once, as you apparently have, will make it go much faster but I think we’ll just buy a new fridg. This one is 11 years old. Several years ago after paying 5 different service techs to come fix freezing water on the bottom of the freezing side due to plugged drain hole I found a TH-cam video recommending to just wrap a copper wire around the heat coil and let it hang down thru the drain hole and that problem has never recurred. I wanted to wrap copper wire around the refer coils today too but need a thinner gauge wire to be able to wrap it. We bought all Samsung appliances when we remodeled 11 years ago and every one has been a problem. Have replaced microwave….after fixing ourselves twice, dishwasher, and don’t feel too good about the stove either. Thank god I did not buy Samsung washer and dryer.
Thank you again for doing this video! I know it saved us hundreds of dollars…..maybe more.
Lots of great information, I’ll have to try the wire trick!
@@efdwe’ve been fixing our fridge this way thx to you for a few years now & like you at least every 5-6 months or sooner. We also recently found out that you can’t use a generator with Samsung fridges any of them!!! Unless you get an inverter for generator. We bought it specifically to save the fridge! There’s a couple hacks a mechanical engineer told a chemical engineering use a 2 prong plug end and remove the grounding & it works it’s hit or miss but we did eventually get it to work that way with no inverter. There’s another guy that has a video on a newer model that shows installing an actual defrost wire kit you add on in addition to yours & it plugs right in. Then wraps around the coils & runs when the other defrost kicks on. It’s definitely the defrost wire can’t handle the load. We’re taking ours apart now again! Did the copper wire work for you? Have you tried it? We just found out about the defrost wire & don’t have it & now our freezer fan also froze up too! Trying to find out if it’s the same issue but no videos yet 😓
I also like the people who commented renovated & replaced my appliances with Samsung but thankfully kept my old stove & got a Maytag microwave but I will never buy them again & have a lot of electronics of theirs with tons of issues too! 😢
Please respond if you tried the wire & it’s results or even the original commenter & thx!
@@gunnybunny4081 I recently saw the defrost kit and am going to give that a try. while you are at it, check that the drainage tube in the back (take off bottom panel on rear of fridge) isn't dry rotted and stuck closed. I had that issue and the water wasn't draining out.
Thank you for posting this video! I owe you a virtual beer. We've had ours 10 years without a problem and was sure we'd have to go shopping for a new one. 🍺
Glad it helped!
New, more accurate title" How to very temporarily get your fridge to be cool again." There are usually at least two sensors that often need replacing. Also, check the drain line(s) is clear. Thoroughly clean all the dust off all the the condenser coils and air intake areas usually in the back of the machine (everywhere.)
Replacing that entire panel is a great idea. That should also come with a new sensor and fan and better seal. I just changed mine and it was 2 lbs heavier than the new part because it trapped moisture. This moisture (from hair dryer melted ice- year I tried your way too) allows the evaporator coil to ice up again very quickly- even when everything appears dry and ice free.
I also changed my circuit board just to be safe and adjusted the defrost time (longer.)
There are also simple checks you can do to make sure you have enough Freon and that the fans are working correctly. It's a fairly simple design- very similar your homes central AC. With a little effort (and more parts) you should easily be able to permanently REPAIR (not just temp. patch) your issue. Also, carefully check the seal all the way around the door. If it is compromised anywhere, that can also cause the issue you are having. There are several ways to do this check- just look online.
Fridges don't so much COOL as much as they dehumidify and remove HEAT. That is why you never want to leave the door open more than ~5 seconds. Also, never leave any high moisture items inside like a half cut watermelon. It, by design will suck the moisture out of that item which can then lead to icing of the evap. coil.
Thanks for all the info! I've replaced the sensors but hadn't thought about replacing the entire panel. Will have to give that a shot.
@@efd I would do that. Also, make sure the fan is working. On my Samsung I used magnets to activate the fan (simulates the door closed.- the light goes off and fan turns on.) If you are at all handy with a volt meter, you can do further diagnostics of the sensors and the fan- very easy and step by step videos are online.
You could also put a video /phone camera inside- take paper to the vents to see if the fan moves when you close the door- or soon after. Definitely check your drain to make sure it is 100% clear. You can test the defroster using the forced defrost mode. It's incredible how hot it gets- close to 400F. This is not good for the food but usually defrosts much of the ice. All of the seals have to be perfect or the warm, moist air coming in can lead to ice build up.
Good luck!
Any recommendations for the new panel? & Cost?
@@PJLogan23 Not really- I was covered under warranty. I would just go online- it costs what it costs and will be cheaper than buying a new one. There is not much variation on the prices. If I had to guess, maybe $300'ish should get you cold again.
You could start with one sensor, maybe
Does anyone have the part number for the entire panel for this Samsung Fridge ? seems better to repair the entire panel. thanks
I have this fridge... 9 years, like most here. Fridge side stopped cooling (freezer is fine) after about 2 weeks of a clicking sound... i later find out that its the fan hitting the ice. So I see this video just before going out to shell out $2k for a replacement. I just finished putting everything back together and removed a LOT of ice. I am currently waiting to see if this solved my problem... after plugging in, I was at 68deg... slowly, with rapid cool engaged, it is going down 1deg every few minutes. THANK YOU EFD!
Awesome! Glad it worked.
I'm at 36deg and holding!
@@MichaelCurrie71 that’s awesome, remember how to do it, I have to do it every few months
Very helpful, thanks for posting. A possible reason you are having to do this so often may be due to the drain that is underneath the coils. Mine was completely blocked w/ ice. I took the time to let it thaw as well, and then to make sure it was clear I blew compressed air through it from the other side (remove lower panel at back of unit) where it drains into a pan that sits under the compressor coils. I am hoping this helps moisture escape as intended and reduces frequency of this procedure.
Same model, same problem. You’re a life saver for this one!
Hope it helped!
Unfortunately this a common problem with both Samsung and Lg side by side models. All brands deal with problems of icing over but those two brands are the worst. Great straightforward video. Be very careful pulling the cover out. The replacement parts are very expensive.
Thanks, I’ve tried replacing sensors and thermostats but nothing has stopped it from icing over. But I’ve done it enough times now that it’s second nature.
Thanks for the video, it helped me get the cover off. Ice buildup around the fan and caused fan stop working. I used hair dry remove ice and fan is working. Good JOB.
Same exact model. Had thermostat replaced but now heard fan hitting the ice. Called tech back and wants to come back out for another service charge. I believe the drain problem is my issue as well. He claims to have cleaned everything out for an extra $80 🤦🏻♂️ Hope to fix the drain problem and put this up for sell. Wish me luck. Thanks for all the tips!
I’ll have to check out my drain line as well next time I defrost it.
Super! I did not realize there were two screws inside the light panel. Another lady posted it. She credits one of the youtube videos where she learnt about it. I am sure it is you. Good work. Thank you
Glad it helped!
Hold down the energy saver and Fridge button for at least 8sec at the same time to go into diagnostics mode. Use the fridge button to scroll through the options and stop on rd (aka refrigerator defrost) let it sit for 10 to 15mins and it will continue to beep. Once you feel it was enough time to defrost hold those buttons down again to enter diagnostic mode. Scroll using fridge button until the screen is blank and let it time out. It will be back in normal operation. Kick on power cool and you’re good to go. Do it often enough that it doesn’t ever freeze as high up as the fan. Lots of videos on that for reference. Good Luck #samsungsux
Thank you, thank you, thank you. This video is life saver. It worked for me and I hope it lasts for a long time.
Happy to help! Hopefully it last awhile
Excellent tip and video. Well done. Took me straight to the problem and saved me lots of time.
Great! Glad it helped!
Thank you for sharing, very useful video highly appriciated
Thanks ALot BUDDY!!! My exact model also! I had this same problem with my fridge. This video helped me big time hope you keep making videos!
Thanks!
Clean behind and under the refrigerator to remove all the dust and hair once in a while helps and also don’t push the refrigerator up against the wall. Leave it about 6-8 inches at least away from the wall so it gets good air flow.
Saved me a $500 service call. Thank you sir.
Awesome! Glad to save you some money!
This was a huge help! Thank you so much.
Also if you hold the top 2 control buttons for 8 seconds it will blink with an error code E 22. This says refrigerator evaporator fan malfunction.
CHECK SOME OF THE OTHER VIDEOS about this issue with the RS265, and RS267 models - most of these crap samsung fridges do this. ours started doing it within warranty but Lowes and Samsung BOTH shit on us and delayed any real fix until the warranty was over. then they wanted to really fix it for big money. check the control board, the fan, and the temp sensor to be sure they are ok. also clean the coils! and clean out the drain tubes. look at the other videos on these topics
Just fixed my Samsung fridge. Same problem. The defrosting element was burnt out. Replaced it and it works fine. The hardest part was defrosting the cooling coil.
How did you know it was the defrosting element?
@@efd I saw a video on u tube. After I defrosted the coils I checked the element with a continuity tester and found it to be burnt out. Had to wait for the part about a week then had to defrost the coil again to replace the element.
@@TJCZNIK cool, I’ll test mine next time I have to defrost
Thanks so much man. Saved me money I’m thinking it’s time to buy a new one🤦🏻♂️
It’s frustrating for sure, I’ve had to defrost it so many times I can do it in my sleep! 😀
I have this same problem with my Samsung, but I went about 2 years in between issues. What did was open up the back and find the drain tube. It was clogged with dust/lint. I cleaned it out and then modified the end of the tube. It came to a V, so I cut a larger hole it. It drains better now. Not sure if that could help, though I now know it isn’t a permanent fix. I’m never buying another Samsung product again. I’ve also had a bad dishwasher and had to replace my oven’s convection fan.
Thank you so much. It was super helpful.
glad it helped!
Thanks for the video, it helped me get the cover off. I dont have the ice build up as I did once before. I've owned mine for about 9 years and have replaced the fan motor once when it first stopped cooling. There was So Much ice then! I just have some frost on the coils now. I woke to the freezer being warm. I knew the freezer door had not been properly sealing but I could not see anything in the way and went to bed...I have the panel open and the fan plugged in but it is not moving. Suspecting I need a new motor again.
could be, I don't think I will buy a Samsung fridge again. It's been working well recently but since I said it, I'm sure to will freeze up again soon. :)
Thanks for showing my man :>
Just bought similar model (RS263TDRS) for $200. After 24hrs temperature monitoring, temps are 35F & -10F for Fridge(2bars) and Freezer(1bar). I can see from these extreme temps, the sensors are not properly turning off when set temps are reached. Previous owner had the same issues and moved on from crappy Samsung non-support. I expect to solve permanently using heat tape routed through the areas that normally frost up, and set up a weekly cycle that defrosts without having to tear it apart each time. Designing it to melt ice, not hot enough to melt plastic. Just speculation at this point. I will update if and when my project becomes reality.
That's a cool solution! I personally will not buy another Samsung appliance. I've switched out sensors and misc parts and pieces with no improvement. But I'm also cheap so I'll keep plugging away with defrosting until it finally stops working. :)
Thanks man, saved us some cash!
I also have to go through this with this piece of crap RS265 Samsung.....Just got it back together but the fridge condenser drain is plugged so I will be getting back into it tomorrow....There is a diagnostic that is used by service people that involves pressing the LIGHT and FRIDGE buttons and holding down for 12 seconds....When letters appear on the readout press the FRIDGE button until rd (refrigerator defrost) appears. This did not do the job to defrost after months of ice buildup but will do it weekly to see if it keeps the crappy machine ice free.....(I gave up on replacing the icemaker after replacing it 4 times at $100 a shot....
I’ve seen where the drain tube can get hard and not allow the water to go down to the pan. Might be worth checking out on yours. These fridges 100% have some issues.
I have the same fridge and fixed it once already pretty much the same way it was done here. My fan was totally frozen and it took hours to defrost the fan. I ended up using the hairdryer to speed up the process and to get it back together. I was worried that the fan may have been ruined from it being so frozen that it couldn't spin, but it ended up working fine. It's been a few years since the last fix and I can hear the fan hitting the ice again. Repeating the process again it seems.
Mine froze up again and I defrosted over the weekend. It lasted a little longer this time, I'm getting really good at doing this. :)
💢Thanks!
Great video! This is exactly what is wrong with mine!
Glad it helped! I’ve changed out sensors and thermostats but it still freezes up every couple of months. I’m to the point that I can rip it apart, defrost and have it back together again in 30 min or less, haha
Thank you so much for this video!!
You are welcome
I’ve had to do this every 2 weeks for the past couple of months. The defrost sensor/unit was replaced. Issue persists. Next the home warranty company should replace the board. They are going to get tired of me calling them every two weeks until the issue is permanently resolved. When that happens I’ll let you know what was done.
that would be awesome! thanks
Thank you so much!
you are welcome!
Thanks, I have problem and I will work on it tomorrow.
Hope it helps, I’m at a point where I can do it in my sleep
Same model, same problem - every 6 weeks! I'm a pro now. I find a little hot water squirted on the ice works faster than a hair dryer (with ample towels in place, of course). But, what is the root cause, and can it be fixed??? Thanks!
I haven’t found a fix, I’ve replaced several parts on this thing and it still happens. I just know when I hear the sound, it’s time for a defrost.
After doing this and defrosting a big block of ice behind the panel ...I am not sure if i am replacing the panel properly. I can't get the panels 3 tabs on the left side or right side to snap into place. Any suggestions??? I mean ...I'm guessing that the 3 plastic tabs on each side are supposed to snap into those little indents right???
Mine don’t snap, they press into place and are fastened with the screws
@@efd Yes, mine fasten with screws as well but each side of the panel has those 3 little tabs that I think are supposed to "click into place", I can't get the panel pressed in that far. When you replaced your panel did you just push straight back? My tabs are actually blocking me I think.
@@Marshall_EL34 i lines my screw hole up and pushed it straight into place. I don’t recall lining anything else up.
So you defrosted......but did you fix the problem
It works for about 4 months. I’ve replaced the thermostats but that didn’t seem to fix the issue. Honestly, I’m hoping it craps out someday so I can justify getting a non-Samsung fridge
@@efd
Did you check your defrost heater?If it has defrost thermostat that'd be a cheap fix.
Was the freezer working fine when your fridge went out? And was it blinking the temperature for the fridge ?
Yes, freezer was working like normally
Is there a way to fix this permanently so you don’t have to do this every few months?
Yes. Trash it and get another brand. I have had this problem for 4 years now. I used a repairman once. Cost $400, he changed several parts and melted the ice. Problem came back within a year. I just do it myself now. Easy to do. Pain in the *ss is all. Samsung refrigerators really suck. I did this so many times it destroyed the tape and styrofoam seal so finally I replaced the whole fan and assembly. Still comes back. In fact I'm going to manually defrost tomorrow morning.
After doing this, the fan is not starting up. Actually I do not know if if it was before.
Is there a way to test if the fan is in good condition and make it start pushing buttons on the front panel?
Do you have a multimeter? You could check it for continuity. Put the probe in the 2 ports and see if the fan has continuity. If it does, the issue is that it’s not getting power. If it doesn’t, the fan could be bad.
After 9 years, my fridge started doing this. Do you have any idea what causes this?
I haven’t figured it out, I’ve switched out lots of different parts and none of them have fixed the issue
I believe The cause is moisture and difference in temp between the fridge and the cold line coming into the fridge (where the ice block site is). It appears the permanent solution is installing a heating element near it (Supco SH502). You might also try insulating the entry portion of the cold pipe with thermal tape or spray foam.
@@xmop1 thank you for taking the time to help.
Does anyone have the part number for the entire panel for this Samsung Fridge ? seems better to repair the entire panel. thanks
I don’t. I’m not sure what the root issue is. I’ve changed sensors and thermo stats and it still happens
That’s a bandaid. I need to know how to fix it. Samsung is garbage and I’ll never own another one
I agree, I hope someday to figure out a permanent fix. Haven’t figured it out yet.
ya now works for another few months till do that all over again, even with warranty dont help
Yeah, mine usually happens after a big grocery trip so I have to load it all in coolers, defrost, then load it all back in.
Your video title says HOW TO FIX.... not HOW TO DEFROST. We need to fix the reason it is freezing over, repeatedly!!
Dude, the guy saved you $400 for a service call. Cut him some slack.
Samsung should pay a huge class action lawsuit!!!!
It’s definitely a design flaw.
Im thinking of trying this method: th-cam.com/video/WjUbNx-Z-dE/w-d-xo.html
My 9 years fridge started acting like this, so hopefully I can pop the cover off and used a steamer to melt the ice. Have you try replacing Evaporator Fan motor?
That's a great video, if this happens again, I'll definitely get that kit.
samsung makes horrible products. i'll never buy a kitchen appliance or a clothes washer or dryer made by them EVER AGAIN!!!