Thanks for the help. You posted this just in time! Discovered I had the same issue a week after you posted. Couldn't find any resources until your video. Found an igniter with 5 outputs and it worked...thanks again!
That’s great. I’m glad that it was helpful! It’s nice having the ignitors working. I did get a separate starter for the air fryer so now all are good to go. Thank you!
Hey there so I replaced the 4 spot up top and a separate single one on the bottom. I have another person that was able to reach out To Blackstone and got a new 5 spot sent for free so either way
Some advice for all looking for this video. I highly recommend you start by calling Blackstone. I told them "I think my ignitor box is broken." And then described exactly what was going on with my griddle. They shipped me a new replacement ignitor box, the official instructions on how to replace it for my exact unit (the air fryer one in this video,) AND sent me a $75 voucher for any accessories with free shipping on their site. Replacement part came in 4 buisness days, and with their instructions, it took me roughly an hour to get it replaced, tested, and reassembled. The box of goodies I got for free is supposed to be showing up tomorrow. Best deal I've ever made, bought this grill for $250 of marketplace and for only an hour repair I'm getting $75 worth of tools and accessories.
Hey there I didn’t. I have a 4 on top and a separate single for the bottom air fryer one) I have it tucked away when not using. I couldn’t find a 5 spot
thanks, you just saved me a ton of time.
Absolutely! Glad it helped!
Thanks for the help. You posted this just in time! Discovered I had the same issue a week after you posted. Couldn't find any resources until your video. Found an igniter with 5 outputs and it worked...thanks again!
That’s great. I’m glad that it was helpful! It’s nice having the ignitors working. I did get a separate starter for the air fryer so now all are good to go. Thank you!
Where did u find the igniter with 5 outputs
Hey there so I replaced the 4 spot up top and a separate single one on the bottom. I have another person that was able to reach out
To Blackstone and got a new 5 spot sent for free so either way
Some advice for all looking for this video. I highly recommend you start by calling Blackstone. I told them "I think my ignitor box is broken." And then described exactly what was going on with my griddle. They shipped me a new replacement ignitor box, the official instructions on how to replace it for my exact unit (the air fryer one in this video,) AND sent me a $75 voucher for any accessories with free shipping on their site. Replacement part came in 4 buisness days, and with their instructions, it took me roughly an hour to get it replaced, tested, and reassembled. The box of goodies I got for free is supposed to be showing up tomorrow.
Best deal I've ever made, bought this grill for $250 of marketplace and for only an hour repair I'm getting $75 worth of tools and accessories.
Dang that’s awesome
Thank you. I just called Blackstone and they are sending one….free even, can u believe it
Woah! Really! That’s awesome
Where did u find igniter with 5 plugs
Hey there I didn’t. I have a 4 on top and a separate single for the bottom air fryer one) I have it tucked away when not using. I couldn’t find a 5 spot