I have the Prestige Pro 500, which is falling apart. It really started around year 5 or 6 and has been in severe decline since (now at 10 years and I am in need of a new grill before it completely falls apart). You will absolutely not have this grill 20 years after purchase. The Napoleon Warranty is a scam. Just go online and read it for yourself. The main problem is that the cart is not stainless and begins to rust very easily. There are parts in the head which are also not stainless and rust out. The drip tray, which is stainless, where your fat falls under the burners will also start rusting and eventually fail. I've replaced it twice at my expense as the warranty is worthless. The cart is not covered. My rear infrared burner no longer works. My side infrared burner is what I use a lot is also falling apart and Napoleon doesn't warranty that either. What I like is how high the rotisserie sits above the grates. Many grills you have to remove the grates and your food could potentially fall off and you lose it. The rotisserie is good but not worth throwing my money away on this piece of junk.
The Prestige 500 has a battery pack with 3 D batteries that provide power to the knobs, sparkers and rotisserie motor. It does not require an extension cord like the PRO model does
@@ClassicFireplaceBBQStore What about the infra red burners? I bet these require plug in? I am currently living in the Middle East so I wanted to buy one back home & ship it here but figured there will be issues with the voltage. But if it does not need electric power then that would be great for me!
@@ClassicFireplaceBBQStore Thanks a lot of the replies. That solves a huge problem for me. That means that I can buy the grill in the US and use it overseas wherever I am stationed without any issues. I am pretty sure the only part that would require a plug in is the rotisserie motor? But that could be bought overseas with the specific voltage and plug requirement for a reasonable cost.
I have the Prestige Pro 500, which is falling apart. It really started around year 5 or 6 and has been in severe decline since (now at 10 years and I am in need of a new grill before it completely falls apart). You will absolutely not have this grill 20 years after purchase. The Napoleon Warranty is a scam. Just go online and read it for yourself. The main problem is that the cart is not stainless and begins to rust very easily. There are parts in the head which are also not stainless and rust out. The drip tray, which is stainless, where your fat falls under the burners will also start rusting and eventually fail. I've replaced it twice at my expense as the warranty is worthless. The cart is not covered. My rear infrared burner no longer works. My side infrared burner is what I use a lot is also falling apart and Napoleon doesn't warranty that either. What I like is how high the rotisserie sits above the grates. Many grills you have to remove the grates and your food could potentially fall off and you lose it. The rotisserie is good but not worth throwing my money away on this piece of junk.
So the non Pro model requires batteries?
Yes, the Prestige uses a battery back with 3 D batteries
The Prestige 500 doesn’t require power? I doubt that. What about the infra red burners? And the rotisserie motor? This can’t be right.
The Prestige 500 has a battery pack with 3 D batteries that provide power to the knobs, sparkers and rotisserie motor. It does not require an extension cord like the PRO model does
@@ClassicFireplaceBBQStore What about the infra red burners? I bet these require plug in? I am currently living in the Middle East so I wanted to buy one back home & ship it here but figured there will be issues with the voltage. But if it does not need electric power then that would be great for me!
@@shnobz They do not! The batteries provide power for the sparkers that ignite the rear and side infared burners but that is all the power required
@@ClassicFireplaceBBQStore Thanks a lot of the replies. That solves a huge problem for me. That means that I can buy the grill in the US and use it overseas wherever I am stationed without any issues.
I am pretty sure the only part that would require a plug in is the rotisserie motor? But that could be bought overseas with the specific voltage and plug requirement for a reasonable cost.
Soooo..a thousand dollars more for the lights? Buy the standard 500 and when/if the grates wear out (LOL) just by the Pro grates ;-)
7:58 the summary
Pro is a waste of money vs the standard .
not at all
Not worth the extra grand for a pro.
You can buy the SS sear grate. the cast one flakes and there are many complaints about it.