I don't know a single 4090 owner that actually has this issue. It's definitely user error. Notice how the majority of the damage was on the upper pins? Almost as if the side of the case has pushed the wires from the power connector downwards causing no full contact with the upper pins...
@@jamieclarke2694 FACTS it was already proven that the melting is caused by improper usage always make sure your high power connectors are FULLY plugged in lmfao
People should start suing these companies for not honoring warranties, warranty is like a contract and any breach of contract should face legal consequences
It isn't a manufacturing problem. Go watch Gamers Nexus extensive testing video on this. By far the most in-depth, comprehensive lab testing and analysis done on the issue. The result is human error, specifically, improperly seated cable that is pulled sideways. Don't argue, just watch, you will see.
The specs push too much so it have very low tolerance. If 1-2 pins fails and mating incorrectly at high resistance, although it will not cause much heat because of resistance, other pins are taking more loads and get heated up, now it's a cascading failure, all pins doom to failed of 1-2 pins already failed.
Instead of designing the connector around the load, the consortium designed the connector first. They may have intended it to handle high Amp consumption. But....
The end of your statement is wrong - it is not a design flaw; its an intended design. Do you really think that the designer and builder of those video cards dont know their insides 100%? This along with the fact that they dont honor the warranties fit perfectly; its greedy/savage capitalism - anything goes for money.
I just plug and play when I purchase a new GPU. Overclocking them causes most of these melting to draw too much power, and the connectors can't handle it. Obviously, it is what's happening
I would say yes, he has repaired probably the same card more than one time reason being is because he’s not actually fixing the problem. He’s just replacing the problem. He’s not the designer of the graphics card. He just swapped out connectors.
I've loved Nvidia for the last 15 years, but I am so glad I picked up a 7900XTX this generation. Not quite on par with a 4090, but absolutely zero regrets!
LOL, I never go back to AMD. Last two 6800XTs crapped out on me 2 months after buying. AMD had no solution and gave me my money back. With Nvidia you get bad connectors, and with AMD bad connectors AND bad drivers.
@@Marauder1981 funny I've had a reference 6800xt on a waterblock for quite some time now. Aside from fully wiping nvidia drivers and caches, I havnt had any issues. Sounds like user error, kill 2 6800xts. What are the odds?
XFX swft 6800xt, no issues and drivers are fine. My buddi with the 4070 is having a harder time playing pubg and warzone than I am, he's constantly getting kicked from games or loading screens
I will never overclock my TUF 4090. 400+ watts over that tiny connector is asking for trouble. I've got mine undervolted, it rarely pulls over 250watts. I think its kept me safe so far.
You're in a class of your own. I don't know how you manage to stay above water with the work, still doing all the repairs yourself after all these years.
One of the very few who gets to do what he loves every day and get paid (and paid well) doing it. Its sad, everyone should be able to have this in life.
AMD gpu is awesome, it might not sold as well compared to Nvidia but is a better card overal if you don't want the useless features and best streaming quality in the planet
Yeah, better to use bus bars than using wires with connectors. Perhaps the 5090 will use two of those connectors to provide NorthridgeFix twice the amount of work!
And you think the 5000 series will be better? We don't get refinement gens anymore like we used to, where they tried to make things more efficient before just BiGgEr PoWaR like now.
Cards can handle overclocking, but the cords can't. Power issues. I just built a new PC and haven't had this issue, although I don't overclock the GPU. And I have the new deepcool PX1000G 1000w PSU. 3.0. Gen 5 with the 600w 16 pin single cord 12VHPWR so I don't have to use the splitter cable that comes with the GPU.. If you don't manually overclock the GPU in MSI afterburner, I think it is fine. Just enable XMP on bios set up and you basically get a good performance anyway.
I bought a 4090, oddly enough the connector at the GPU didn't melt but the connectors at the power supply unit did melt. I even bought the special cable from NZXT to go from 2 connectors to a single one so I didn't have that crazy adaptor with like 8+ connections installed.
I love how they are still trying to say these are just a You problem when its all over the internet. Just shows you JUST how shady million dollar companies can be. Love you man, Never stop sticking it to the man.
Kingpin put two 12 vhpr receptacles on the RTX 3090 ti cards that EVGA produced. It seems that would be a low-cost solution to this problem. But then, it may cost an extra 8 bucks in manufacturing. I am done upgrading my system. I will only replace broken parts. The hardware vendors, esp. Nvidea, have taken all of the fun out of the hobby of building exciting new computers.
I bought a founder edition. For now it works quite well. I take a lot of care of supporting the card in the case, and plug firmly the connector, but you give me chills.
This is amazing! Well done and suuuuper work. Wish more worked like you. The attention to detail and neatness will always get a good to perfect result. 👏👏
Sure RTX 4090 might be a little faster than the AMD equivalent but AMD one is just at the right spot for high end monitor refresh rate while extra few frame from Nvidia would not be visible with the monitor Amd gpu for 244hz monitor running at 244fps and nividia is 248fps for example 😂
Are you able to get the newer 12v-2x6 headers marked H++ or is it the older 12vhpwr headers? Because I have a gigabyte 4090 gaming oc revision 1.0. and would like to have the newer header put on it.. I find it funny that they deny rma under "user error" and then nvidia & pci sig revised the header but never did a recall.. Why revise a hardware change if it's user error? There needs to be a lawsuit.
It blows my mind how nobody mentions that Intel developed the 12vHP connector and then opted not to use it on their own gpu's. They won't stand by the connector that THEY MADE.
I watch all kinds of technical skill channels, especially where the person clearly has a pride in the quality of his craftsmanship, as you clearly have. For me, it's not neccesary to have a deep understanding of the process when it is so well explained and executed.
have you had any of the gigabyte boards in, especially the waterforce ones, I had one under a thermal camera the other day, the voltage regulators for the memory aren't under the cold plate... 60°C at idle... 99.9°C under any kind of load.... could this be why the memory always falls off
Idk how people are melting their connectors. My 4090 has been fine since the day ive bought it. Wasnt it proven the be user error because they weren't pushing the connector all the way in? I dont doubt that some did spontaneously melt but this seems odd to me.
Hi, may be a silly question, but have you considered designing a heat resistant connector in conjunction with a manufacturer of the connectors, maybe some sort of heat resistant material, just a thought.
Excellent strategy Alex . Too much solder is good for 2 reasons . It will be a stronger joint and it will be cooler temp when carrying the same current compared to Ngreedias skint factory soldering . However I wonder if you used low melting point solder for the new connector. Otherwise could the same board connector be a bigger hassle to replace a year later because of excess solder??
I would fit a temp sensor on the connector, like the (XSPC Flat Wire Temperature Sensor 10K) Less than 10$/£ Just tape the sensor to the connector and plug it into to the T-sensor header (if you have one) on your motherboard. You can then monitor the connector temps and set an alarm for high temp spikes.
I have a KFA2 4080 and it works better than the last 4 GPUs I had. I had 2 6800XT (never again), and two Nvidia cards with coil whine. The KFA2 works like a charm.
Asus has had a lot of bad press lately in regards to warranty issues and scummy practices. They'll get what's coming. I'm glad we didn't buy a 4090 for our family computer.
Can't help but feel this problem has been incredibly under-discussed. If any AMD card had this issue you'd never hear the the end of it. But then again, I've always said nvidia's greatest asset isn't their cutting edge tech- it's their marketing/viral marketing department.
Do you think power connector location coupled with the size of the card is a factor? Most of the cards I've seen, including my own, have the connector in the stupidest place possible (on outer edge facing side of case). When I built my rig, I went out of my way to find a case that had enough room for my card and it still barely fits. How many are closing the case and putting pressure on the connection by pushing on the wires/connector?
The main issue with the 4090 connector is user error. As the years go by I have seen an increase in carelessness and doing things with the least amount of effort.
This situation is frustrating; I'm currently using a 3090 Ti and was considering getting a 4090. After seeing this issue last year with melting power connectors, I held off. I am surprised that a year later, there is still no fix for this. Replacing the power connectors is merely a temporary solution, as it is likely to occur again. I'm waiting for the 5090; hopefully it will perform better and prevent the power connector from melting. I did see asus introduce BTF. Therefore, the motherboard's PCIE draws power up to 600 watts. I'm not sure if this will work, since you'll be plugging in the power behind the mother board. I'm not sure if anyone has reported any issues with the power connector melting from behind the BTF motherboard. If it does work, it stinks because it's an extra expense to buy a new motherboard as well as a new case that supports BTF connections.
Watch the paolo gome, they explain why it melts, the design if the pcb was defect… it can be fix if only they use two 12v connector or modified the 12v and add additional 2x 8pin pcie
Same here. Very happy with that card and I really hate being inconvenienced. The thought of having to send my video card out for repair was enough to send me right to AMD this year.
I bought a Gigabyte RTX 4090 Gaming OC card, but I also bought the original PSU to GPU 12VHPWR cable for my PSU so I don't use the adapter, and I vertically mounted my card so that the cable isn't pushed up against the side panel. Basically spent £100 more just to make sure the card won't melt its connector. Hopefully this issue is not present in the RTX 5090 cards.
Hi Alex, I don't know if you have "Learning Electronics Repair" in your search resources for schematics, but he posts a huge variety of them on his discord channel. I just thought I'd mention it to you in case you weren't aware. Thank you for all the top notch education you freely provide for us. Cheers
Whats hilarious is that evga had already fixed this problem on the 3090ti by adding a second 12v connector, so it’s not like nvidia didn’t know how to fix it.
I've had my MSI rtx 4090 gaming x trio for over a year with no problem still running great use a third party cable and make sure it's plugged in all the way
im curious, is there any data required by the customer about how they use their cards.. regular power draw, overclocked or undervolted.. just to collect more data and cover a wider spectrum of incidents, if this will also occur undervolted?
I have had my 4090 since release, from the off I made sure it was plugged in properly and correctly without a tight bend on the power leads, not had a single problem. Pallit Game Rock edition.
you can try it ...I just plazed with it (just have RTX3060ti...max 200(220)w ...I limited to 80% and it went in one game from 169 to 159 ...so it sure works ...try it out :)
I think this is a problem related to the power connector is not properly plugged into the GPU. But I do not blame the user. It is a bad connector design that cause this. So the blame should be placed at NVIDIA. If you install a new 4090. Be sure to plug in short power cable that goes into the GPU. When the card is on your bench. And check that it is properly seated before installing the card in the case
Unironically, why don’t they just change the motherboards form factor to not have weighted components hanging perpendicular to the board? This entire problem is bypassed by simple geometric solutions. You can even keep the exact same circuit archetecture, just change the physical shape to accommodate.
Does this connector issue also just lead to instability of the card in general? Every so often my game/system will blackscreen and if I disconnect and reconnect my 4090, everything works fine again... for a while.
Wonder how the warranty cases are working when buying a prebuilt system? It ought to be harder to claim that the user did something wrong, if the user bought the system complete and never had to touch anything inside.
Wonder if some of those connector problems come from 3rd party connectors like those custom cables you see on a lot of builds or even using adapters or extenders. Are the connectors made by Molex or are they Molex knock offs? I've used a lot of connectors and the knock offs are definitely not as high quality as genuine Molex.
This has all come down to bad design and refusal to honor the warranty. The number of cards experiencing this issue has clearly demonstrated this. You eventually reach a point where the numbers don't lie.
I like the perfect process he has to change the connector, and he really gets done a very professional job. The real question here is, how long will the new connector last before it melts again after some normal use?
I want Steve to adress this again, because once again, the proof is right here, yet no one else is willing to have the conversation, except these fine fellows. Even worse, some big tech tubers, have the nerve to say, the problem has been solved lol. Nvidia got y’all shook, and lying to your audience. Keep up the good work!
It isn't a manufacturing problem. Go watch Gamers Nexus extensive testing video on this. By far the most in-depth, comprehensive lab testing and analysis done on the issue. The result is human error, specifically, improperly seated cable that is pulled sideways. Don't argue, just watch, you will see.
@@sonsoffishes1a design flaw that didnt take account for basic human flaw..yeah it s the connectors design fault..atleast they should some indicator or fail safe if the connector is properly secured or not..
@@kubotite9168 Steve was laughing at this and I totally get why. If your going to spend thousands on a GPU you might want to make sure you seat the connector and not apply transverse forces to it. Anyone who did this shouldn't be building PCs. Sure the design could be a little better to be more idiot proof, but then again, should an idiot be installing a $2000 piece of electronic equipment?
Since you have a large numbers of 4090s, I suggest you invest in making of a tool to desolder that connector in one go, like a die or big iron head with custom places for all the pins.
It is beyond me how NVIDIA doesnt get a class action lawsuit to their ass. This is simply ridiculous.
Just posted the exact same thing bro - How on earth this is possible is beyond me - Clearly an issue with these connectors.
NVidia buyers are sheep that's why there is no lawsuit ...
Nvidia fanbois are stupid asf they won't do it.
I don't know a single 4090 owner that actually has this issue. It's definitely user error. Notice how the majority of the damage was on the upper pins? Almost as if the side of the case has pushed the wires from the power connector downwards causing no full contact with the upper pins...
@@jamieclarke2694 FACTS it was already proven that the melting is caused by improper usage
always make sure your high power connectors are FULLY plugged in lmfao
People should start suing these companies for not honoring warranties, warranty is like a contract and any breach of contract should face legal consequences
The problem is that they pushed the whole user error narrative so much that companies are hiding behind that as an excuse not to honor the warranty.
that wouldnt fly in EU
It isn't a manufacturing problem. Go watch Gamers Nexus extensive testing video on this. By far the most in-depth, comprehensive lab testing and analysis done on the issue. The result is human error, specifically, improperly seated cable that is pulled sideways. Don't argue, just watch, you will see.
@@Crystawth it IS user error.
4090 pulls like 350 to 400 watts with a small and weak connector, this is a design flaw
The specs push too much so it have very low tolerance. If 1-2 pins fails and mating incorrectly at high resistance, although it will not cause much heat because of resistance, other pins are taking more loads and get heated up, now it's a cascading failure, all pins doom to failed of 1-2 pins already failed.
My gigabyte one would pull over 500w, scary stuff I sold it because of this fear
Instead of designing the connector around the load, the consortium designed the connector first. They may have intended it to handle high Amp consumption. But....
The end of your statement is wrong - it is not a design flaw; its an intended design. Do you really think that the designer and builder of those video cards dont know their insides 100%?
This along with the fact that they dont honor the warranties fit perfectly; its greedy/savage capitalism - anything goes for money.
You can pull up to 600W on these in fact!
20 cards a week is crazy.😢
And that is just Alex. Imagine if you add all of the other repair shops, how many it is. Class action needs to be started.
@@jemijona the resell value on these cards will age like milk in the future
80-100 card per month 😢
I just plug and play when I purchase a new GPU. Overclocking them causes most of these melting to draw too much power, and the connectors can't handle it. Obviously, it is what's happening
Yup, alot of nerds don't know how to plug in a connector...lol
The more you buy, the more you save
but its true! the more you sending broken cards, the more you get an discount on repair xD
What do you mean?
@@michaelhickey8376 it's what Nvidia's CEO said on computex presentation. I makes me laugh everytime I see Alex showing a box of replaced connectors
So you can get a massive discount on repairing a box full of boards😂
the more you save, the less you shave
I'm curious if out of all the 4090s you have repaired, have you ever had to repair the same board twice?
More than likely yes
I would say yes, he has repaired probably the same card more than one time reason being is because he’s not actually fixing the problem. He’s just replacing the problem. He’s not the designer of the graphics card. He just swapped out connectors.
4090 a problem, 14900K a problem... Damn, I'm still very happy with my 3090 and i9 9900K
I have the same set up and it’s doing great!
Same but with 10900k, just did a repast of my the thermal and kept both for the next 8-10 years!
See my smug smile 13700k n 4080, so quiet and so far so very very good
Try 7800x3d & RTX 4070 Ti SUPER. You'll feel a lot better.
@@xfiremaniacno. Because that basically a 3090/3090TI anyway. What you want is a 4080 super. Much,, much more powerful and no problems at all.
I've loved Nvidia for the last 15 years, but I am so glad I picked up a 7900XTX this generation. Not quite on par with a 4090, but absolutely zero regrets!
LOL, I never go back to AMD. Last two 6800XTs crapped out on me 2 months after buying. AMD had no solution and gave me my money back. With Nvidia you get bad connectors, and with AMD bad connectors AND bad drivers.
@@Marauder1981 The drivers on my 7900XTX work better than those on my 3090 do on my main rig....
@@Marauder1981 funny I've had a reference 6800xt on a waterblock for quite some time now. Aside from fully wiping nvidia drivers and caches, I havnt had any issues. Sounds like user error, kill 2 6800xts. What are the odds?
ive run my 6800 non xt full tilt for 3 years just blastin man just blastin she a banger real
XFX swft 6800xt, no issues and drivers are fine. My buddi with the 4070 is having a harder time playing pubg and warzone than I am, he's constantly getting kicked from games or loading screens
I will never overclock my TUF 4090. 400+ watts over that tiny connector is asking for trouble. I've got mine undervolted, it rarely pulls over 250watts. I think its kept me safe so far.
I did the same to my Asus tuf 4080 super. Undervolted. Temps are great and no noise during gaming. And does not exceed 225 watts in most games max.
What PS you running? I have a Corsair 1000W on my 4090. have my 4090 in a week, but this video worries the hell out of me.
Got mine 480w without issues.
@@luke7542 u just asking for it, its about time
Why do you even use 4090 if you're not even using 50% of its performance?
You should publish a list of cards which you have never seen in your shop, so the rest of us can use it as a buyer's guide!
Exactly! that would be more meaningful. As an existing owner, I would like to know if mine was in the list.
They all use the same connectors, so regardless of manufacturer...
@@engjds nope
4090s will have that new house paid for in no time! 50xx will take care of college tuition.
What are you talking about? 50x0 will pave your way to retirement! 🤣
lmao
😂
You're in a class of your own. I don't know how you manage to stay above water with the work, still doing all the repairs yourself after all these years.
Once ur lucky enough to get to do what u love and get payed for it, nothing can stop u, even if u do it for free if uknow ur number 1uwilldo it.
When you do what you love, and you do it to the best of your abilities, and it pays yours bills. It can be easy to acheive that
One of the very few who gets to do what he loves every day and get paid (and paid well) doing it. Its sad, everyone should be able to have this in life.
It is problem solving everyday you are fixing something new
He's speaking in plural "we" are getting, is he seriously doing them all himself? That is impressive
If they admit then they will have to repair or replace... This is what happens when you have a monopoly
AMD gpu is awesome, it might not sold as well compared to Nvidia but is a better card overal if you don't want the useless features and best streaming quality in the planet
You realize they don't have a monopoly right?
@@tyler6971name one other graphics card that can compete at the 4090 level.
@@nengyang1895 This question is not relevant to what I said.
600w and 12v is 50amps on those small wires and connectors.
Yeah, better to use bus bars than using wires with connectors. Perhaps the 5090 will use two of those connectors to provide NorthridgeFix twice the amount of work!
It's overclocking that's doing it. Drawing too much power through small wiring will melt
Dont forget you have 5V in there as well, that I believe is the higher current.
Better than factory 🏭
😂
Glad i skipped the 4090.
I have a PNY4060ti 16GB it's working fine. But it doesn't have that pwr connector.
And you think the 5000 series will be better? We don't get refinement gens anymore like we used to, where they tried to make things more efficient before just BiGgEr PoWaR like now.
Glad i walked away from ngreedia in 2002.
Im still happy with my 3090ti havent ran into anything that I need to do that it cant handle. Everyone else seems to want more more more.
I'm glad to tell you: all newer generations are going to use this melting connector
Wow that should be covered under warranty
Did the customer plug it in properly?
@@rkwjunior2298im sure most of these issues is more than just connecting it properly, with how many gpus he gets
@Tsumi784 You'd be surprised how many people have trouble with simple tasks. Especially when they aren't familiar with the design change.
@@rkwjunior2298 yeah thats true, however. The 4090 uses a lot of power compared to the other 40 series cards.
@Tsumi784 hahsha Cuz it has the best performance. It's actually very efficient vs performance
another great fix. never gets old watching your fantastic work.
Too much current through a single connector, it's obvious...
Either that or arching either way poor quality
When manglement scream "deadline is number 1 priority". Everything else becomes subpar, mediocre
Cards can handle overclocking, but the cords can't. Power issues.
I just built a new PC and haven't had this issue, although I don't overclock the GPU. And I have the new deepcool PX1000G 1000w PSU. 3.0. Gen 5 with the 600w 16 pin single cord 12VHPWR so I don't have to use the splitter cable that comes with the GPU..
If you don't manually overclock the GPU in MSI afterburner, I think it is fine. Just enable XMP on bios set up and you basically get a good performance anyway.
I bought a 4090, oddly enough the connector at the GPU didn't melt but the connectors at the power supply unit did melt.
I even bought the special cable from NZXT to go from 2 connectors to a single one so I didn't have that crazy adaptor with like 8+ connections installed.
First time you worked on this card January 20 2023 - Best work
Most likely, if there ever is a class action suit, Alex will be an expert witness. Great job as always. Still patiently waiting on repair pads #2 😅
I love how they are still trying to say these are just a You problem when its all over the internet. Just shows you JUST how shady million dollar companies can be. Love you man, Never stop sticking it to the man.
Kingpin put two 12 vhpr receptacles on the RTX 3090 ti cards that EVGA produced. It seems that would be a low-cost solution to this problem. But then, it may cost an extra 8 bucks in manufacturing. I am done upgrading my system. I will only replace broken parts. The hardware vendors, esp. Nvidea, have taken all of the fun out of the hobby of building exciting new computers.
I bought a founder edition. For now it works quite well. I take a lot of care of supporting the card in the case, and plug firmly the connector, but you give me chills.
I think these 4090 owners don’t have proof of purchase bc it doesn’t make sense warranty was denied
My Asus Strix 4090 is almost 2 years old and stil going strong.
Cool you're PC 🥵
This is amazing! Well done and suuuuper work. Wish more worked like you. The attention to detail and neatness will always get a good to perfect result. 👏👏
I’m so glad changed my mind and got an AMD card I know it’s not quite as fast but fast enough n had zero issues with it in a year n half
Sure RTX 4090 might be a little faster than the AMD equivalent but AMD one is just at the right spot for high end monitor refresh rate while extra few frame from Nvidia would not be visible with the monitor Amd gpu for 244hz monitor running at 244fps and nividia is 248fps for example 😂
No rtx lmao
Are you able to get the newer 12v-2x6 headers marked H++ or is it the older 12vhpwr headers? Because I have a gigabyte 4090 gaming oc revision 1.0. and would like to have the newer header put on it.. I find it funny that they deny rma under "user error" and then nvidia & pci sig revised the header but never did a recall.. Why revise a hardware change if it's user error? There needs to be a lawsuit.
It blows my mind how nobody mentions that Intel developed the 12vHP connector and then opted not to use it on their own gpu's. They won't stand by the connector that THEY MADE.
I just love how prices went through the roof and quality went down in hardware.
Just buy more cards people, Jensen needs a new leather jacket...
I watch all kinds of technical skill channels, especially where the person clearly has a pride in the quality of his craftsmanship, as you clearly have. For me, it's not neccesary to have a deep understanding of the process when it is so well explained and executed.
have you had any of the gigabyte boards in, especially the waterforce ones, I had one under a thermal camera the other day, the voltage regulators for the memory aren't under the cold plate... 60°C at idle... 99.9°C under any kind of load.... could this be why the memory always falls off
Do the replacement connectors actually hold up?
Idk how people are melting their connectors. My 4090 has been fine since the day ive bought it.
Wasnt it proven the be user error because they weren't pushing the connector all the way in?
I dont doubt that some did spontaneously melt but this seems odd to me.
Hi, may be a silly question, but have you considered designing a heat resistant connector in conjunction with a manufacturer of the connectors, maybe some sort of heat resistant material, just a thought.
but that wouldnt solve the problem... it would propably make it worse if your connector gets really hot and u dont notice anything
Excellent strategy Alex . Too much solder is good for 2 reasons . It will be a stronger joint and it will be cooler temp when carrying the same current compared to Ngreedias skint factory soldering . However I wonder if you used low melting point solder for the new connector. Otherwise could the same board connector be a bigger hassle to replace a year later because of excess solder??
I would fit a temp sensor on the connector, like the (XSPC Flat Wire Temperature Sensor 10K) Less than 10$/£ Just tape the sensor to the connector and plug it into to the T-sensor header (if you have one) on your motherboard. You can then monitor the connector temps and set an alarm for high temp spikes.
Asus will never say this is a continuous
issue. Asus used to be high quality long time ago. Today l won't buy anything made by Asus.
I have a KFA2 4080 and it works better than the last 4 GPUs I had. I had 2 6800XT (never again), and two Nvidia cards with coil whine. The KFA2 works like a charm.
This is happening on all brands of 4090 reserve your hate for the connector.
Asus has had a lot of bad press lately in regards to warranty issues and scummy practices. They'll get what's coming. I'm glad we didn't buy a 4090 for our family computer.
It's not Asus, it's the connector.
@@zorbakaput8537what about their laptop motherboards or their warranty services with any other product related to them?
So with these connectors melting, are there some kind of heat sink you can add to pull the heat off?
Ugh, this just happened to my 4090. Going to send it over to you soon!
The Nvidia flex doesn't last long does it??
Can't help but feel this problem has been incredibly under-discussed. If any AMD card had this issue you'd never hear the the end of it. But then again, I've always said nvidia's greatest asset isn't their cutting edge tech- it's their marketing/viral marketing department.
My repaired 4090 is still going strong after a year with a direct cablemod 90° cable, fingers crossed
Do you think power connector location coupled with the size of the card is a factor? Most of the cards I've seen, including my own, have the connector in the stupidest place possible (on outer edge facing side of case). When I built my rig, I went out of my way to find a case that had enough room for my card and it still barely fits. How many are closing the case and putting pressure on the connection by pushing on the wires/connector?
what kind of psu were used with these cards? a little context would go a long way. tks
The main issue with the 4090 connector is user error. As the years go by I have seen an increase in carelessness and doing things with the least amount of effort.
Where is the box you put the melted 4090 power ports?
The question would rather be, how many Boxes there are now..
This situation is frustrating; I'm currently using a 3090 Ti and was considering getting a 4090. After seeing this issue last year with melting power connectors, I held off. I am surprised that a year later, there is still no fix for this. Replacing the power connectors is merely a temporary solution, as it is likely to occur again. I'm waiting for the 5090; hopefully it will perform better and prevent the power connector from melting. I did see asus introduce BTF. Therefore, the motherboard's PCIE draws power up to 600 watts. I'm not sure if this will work, since you'll be plugging in the power behind the mother board. I'm not sure if anyone has reported any issues with the power connector melting from behind the BTF motherboard. If it does work, it stinks because it's an extra expense to buy a new motherboard as well as a new case that supports BTF connections.
Alex, Have you ever repaird the same connector twice? Have the new ones also failed???
I have learnt alot from your videos sir..much appreciated
Watch the paolo gome, they explain why it melts, the design if the pcb was defect… it can be fix if only they use two 12v connector or modified the 12v and add additional 2x 8pin pcie
Even the factory didn't have such solders, I admire the work you do respect😊
I use Asus ROG Strix 3080 Ti which is rock solid until now. i had a thought to upgrade into 4090 but i will wait for another series
80-100 on Alex ALONE, imagine the combined estimation for the whole GPU repairs shop... could have reached thousands per month
I love this guy! Learning so much in just a few videos, that I had to subscribe. Thanks so much!
2 thousands dollars and no warranty? which panel is this? total domination?
Whew, I dodged a bullet. Glad I went with the 7900 xtx and saved myself a f*ck ton of money.
Same here. Very happy with that card and I really hate being inconvenienced. The thought of having to send my video card out for repair was enough to send me right to AMD this year.
I bought a Gigabyte RTX 4090 Gaming OC card, but I also bought the original PSU to GPU 12VHPWR cable for my PSU so I don't use the adapter, and I vertically mounted my card so that the cable isn't pushed up against the side panel. Basically spent £100 more just to make sure the card won't melt its connector.
Hopefully this issue is not present in the RTX 5090 cards.
exactly. if you do this correctly you will have no problems.
Watching @Philippines❤
Hi Alex, I don't know if you have "Learning Electronics Repair" in your search resources for schematics, but he posts a huge variety of them on his discord channel. I just thought I'd mention it to you in case you weren't aware. Thank you for all the top notch education you freely provide for us. Cheers
very very very impressive work. Your work always looks better than factory
Better than factory joints
Whats hilarious is that evga had already fixed this problem on the 3090ti by adding a second 12v connector, so it’s not like nvidia didn’t know how to fix it.
I wonder is the connector you have replaced the same or is it a better non melting type of connector ?? Can it be made using a ceramic mix ??
Same... the other does not exist.
At least on these cards
I bought a Thermal Grizzly WireView adapter and have been a OK ever since.
The connector design is definitely flawed. But WireView is a solution.
I too have a 4090 and got the same issue. We filed a lawsuit against nvidia and it's in the proceedings right now.
Federal or state? Interested in knowing more.
A class action?
The same policy against the customer as in the case of TVs, laptops... get used to it, it will be even worse :)
OMG that's scary, the average 4090 here in the Philippines is 3500USD!
Is there any way to secure for this issue??🤔
You gotta look at bright side, this means you can pick up cheap but broken 4090 off eBay and don't spend an arm and a leg on graphics card.
if you look at the prices, they aren't sold for that cheap, actually.
I don´t think that he has time to use a 4090.
@@Marauder1981 Render videos
Florida Apple Mac Pros is entering the 4090 refurb business. Thanks!
AMD gpu is the real cheaper option and is more reliable. Sure AMD used to be ass 10 years ago
I've had my MSI rtx 4090 gaming x trio for over a year with no problem still running great use a third party cable and make sure it's plugged in all the way
What third party cable do you use??
@@icenote1591Corsair
@@Butcheratmadness still don't trust tha connector itself
im curious, is there any data required by the customer about how they use their cards.. regular power draw, overclocked or undervolted.. just to collect more data and cover a wider spectrum of incidents, if this will also occur undervolted?
I have had my 4090 since release, from the off I made sure it was plugged in properly and correctly without a tight bend on the power leads, not had a single problem. Pallit Game Rock edition.
Are these cards equipped with the new 12V2X6 connectors or the "old"12VHWR ones
This something I also want to know...
Would limiting the power in Afterburner help mitigate the problem? If yes, by how much?
you can try it ...I just plazed with it (just have RTX3060ti...max 200(220)w ...I limited to 80% and it went in one game from 169 to 159 ...so it sure works ...try it out :)
Even with the new updated connector?? And even with the Corsair connector???
04:00 what's the solder you mix in? Leaded or what do you say? I don't hear well.
Low melt solder
Low melt solder.
I think this is a problem related to the power connector is not properly plugged into the GPU. But I do not blame the user. It is a bad connector design that cause this. So the blame should be placed at NVIDIA. If you install a new 4090. Be sure to plug in short power cable that goes into the GPU. When the card is on your bench. And check that it is properly seated before installing the card in the case
Tests have been done for a long time.... connector plugged in well, this thing catches fire
But won’t the new connector melt since its the same thing?
What mic you use?
do you get 4080s with melted connectors?
Guessing no
Where is the class action? Common USA you are the experts in suing and justice.
Unironically, why don’t they just change the motherboards form factor to not have weighted components hanging perpendicular to the board? This entire problem is bypassed by simple geometric solutions. You can even keep the exact same circuit archetecture, just change the physical shape to accommodate.
Does more power connectors mean less chances of melting ? Like on the galax 4090 hof ?
Does this connector issue also just lead to instability of the card in general? Every so often my game/system will blackscreen and if I disconnect and reconnect my 4090, everything works fine again... for a while.
Wonder how the warranty cases are working when buying a prebuilt system?
It ought to be harder to claim that the user did something wrong, if the user bought the system complete and never had to touch anything inside.
Yes better than factory. I’ve learned so much from you. Thank you.
Wonder if some of those connector problems come from 3rd party connectors like those custom cables you see on a lot of builds or even using adapters or extenders.
Are the connectors made by Molex or are they Molex knock offs?
I've used a lot of connectors and the knock offs are definitely not as high quality as genuine Molex.
This has all come down to bad design and refusal to honor the warranty.
The number of cards experiencing this issue has clearly demonstrated this.
You eventually reach a point where the numbers don't lie.
I like the perfect process he has to change the connector, and he really gets done a very professional job. The real question here is, how long will the new connector last before it melts again after some normal use?
Which is the difference between the older connector and the new one ?
New connector has shorter sense pins. They too are melting.
Are you also seeing issues with pro series RTX Ada?
aren't they under warranty?
I want Steve to adress this again, because once again, the proof is right here, yet no one else is willing to have the conversation, except these fine fellows. Even worse, some big tech tubers, have the nerve to say, the problem has been solved lol. Nvidia got y’all shook, and lying to your audience. Keep up the good work!
How and why are warranties being denied?? That is my question.
It isn't a manufacturing problem. Go watch Gamers Nexus extensive testing video on this. By far the most in-depth, comprehensive lab testing and analysis done on the issue. The result is human error, specifically, improperly seated cable that is pulled sideways. Don't argue, just watch, you will see.
@@sonsoffishes1a design flaw that didnt take account for basic human flaw..yeah it s the connectors design fault..atleast they should some indicator or fail safe if the connector is properly secured or not..
@@kubotite9168 Steve was laughing at this and I totally get why. If your going to spend thousands on a GPU you might want to make sure you seat the connector and not apply transverse forces to it. Anyone who did this shouldn't be building PCs. Sure the design could be a little better to be more idiot proof, but then again, should an idiot be installing a $2000 piece of electronic equipment?
Will this issue happen again after replacing the socket on the card?
That work looks amazing. like little perfect pearls, gotta love the craftsmanship!
well the 5090 coming with +50 watts and the same connector. what can possibly go wrong ?
Since you have a large numbers of 4090s, I suggest you invest in making of a tool to desolder that connector in one go, like a die or big iron head with custom places for all the pins.
why did they skip the pci plug bye the way?