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Buying a serial 1 was my big mistake. This is a half baked e-bike without good partnership, incomplete execution and about three years later (as warranties about to expire for most bike) abandoned by filing whatever and selling to least known company. What is situation of my 1 st generation serial 1? Smart phone controller never talked with phone app as well as enviolo IGH, app disappeared and as soon as app disappeared and enviolo updated firmware and their app, I have three things acting (or not acting) on their own. Result is controller do not show battery status in sync with indicator on the battery, enviolo don’t sync with battery as well as controller and now would not let me sign into the app to adjust its parameter. So I get inaccurate rage on controller, speed (eco, sport and what?) and gear. What a dud at $5500 and even at 50% discount. At $5500 you would proven ebike from Europe such as Reiss & Muller and one of many others.

Thank you!

Idiots,

I’m thinking mosh cm BMX bike

What size is this bike your riding

Damn! I wanted to buy one of these bikes but it seems like these's a lot of complaints. Not even owned by Harley Davidson anymore.

What's this kid like 12? Looks high as f*ck.

The App won't even open on my Android phone. It's stuck at the Serial 1 logo.

As they say, never buy version 1. It is so true with serial 1. Not only that it was over priced to cash on brand name (but it was set up as separate entity), it was released half backed with complete disregards to already available features and hardware functionality of Brose display (which has Bluetooth and enviolo automatic (which has Bluetooth and many other features). None were actually connecting with smartphone and even with their own app “serial 1”. So what was serial 1 app, pretending to import google map, which itself is an app, and emailing to support? Why would the bike won’t sync with smartphone or company’s own app and not even with each other? How is it possible that such a big brand won’t do it which startups did. As of today, company is sold off, serial 1 app disappeared from smartphone, warranty Is over and you are on your own. Folks, If you have 3K to spare, budget to add 3K extra and go for entry level or used (that American corporate fashionably calls “Pre-owned) Reise and Muller. Or better buy non electric bike with Rholoff or Pinion hub, you may get one or DIY with Shocks.

They stated “Premium eBikes” but you’re screwed when parts are broken. There is no way you can find the replacement parts such as handlebar, fork, fenders, and battery on this bike. There are number of bike owners have been camped out at the local bike shop for months, all in vain. Customer service is TERRIBLE. There is NO way you can get a hold of them. I submitted an issue on their website 3 weeks ago but no response. Phone calls? Forget it. They encourage leaving voicemails, but it’s like shouting into the void.

😊

Mein Körpergröße 167 ist Ramengröße L für mich geeignet. Für ein Rückantwort würde ich mich zehr freuen

Hello,I push the light button and the menu button,but the bt mode is not start.. Why? Ty for the help.

Even now the app is not app or google pay store because they change the ceo of the company they will work with other company they have more experience in bike well the app will comeback soon

Echt gut Erklärt, danke für das Video 😊

My dealer and I had to wait to replace my Brose unit increase and decrease stop working causing un excessiblity to the menu. The warrant took forever. So, I had to purchase another Brose from the dealer for $180 extra. What do I do for the lost? Serial 1 Cty owner

I have a problem setting the clock in BROSE-Display. I set my watch to the appropriate time and everything is fine. But when I turn BROSE-Display off and then turn it on, the watch changes to a different time. Why does this happen?

What does something like that cost and can I put it on a bulls bike that has a Brose motor?

Wow!! Someone on the marketing team should be fired immediately. How/why did this marketing video ever get approved? It's dreadfully bad.

where can i buy the charger?

Ich habe eines der ersten s1 city mosh und müsste die Tektro Bremsen warten und neue Beläge aufziehen. Wie ist die genaue Bezeichnung der Tektro Bremsanlage, damit ich die Ersatzteile bestellen kann? Vielen Dank

Ich habe eines der ersten s1 city mosh und müsste die Tektro Bremsen warten und neue Beläge aufziehen. Wie ist die genaue Bezeichnung der Tektro Bremsanlage, damit ich die Ersatzteile bestellen kann? Vielen Dank

need a new firmware to connect my iphone and use the Brose App. How can i do this?

Just downloaded the newest Version of the App. There is nothing i can do, beside from calibration. No settings at all. Is that my fault or have they removed the features with the newer versions of the app?

Sold out!

How do I remove a battery that is stuck? I've tried all the videos to no avail.

Müssen die Reifen aufgepumpt werden ?

Can i change the remote control to allround display from thru to the mosh?

Careful....The short version is small enough for the Glovebox but too short to wrap it around the bike frame, the wheels and an anchored object. There is a longer version. The long version is perfect for the locking but too big for the Glovebox.

I am a little confused with the torque value mentioned for the Rush/City rear wheel in this video, you clearly state 15NM yet the manual says 11NM and the supplied torque wrench only goes to 12NM. is it 15NM or is it 11NM?

I would love to buy one but afraid it will get nicked as soon as I leave it locked outside! Beautiful design, really

Got the app to work on my 2021 RUSH/CTY.

Riding Season? I ride in all seasons!

Looking at a 2021 model on sale in my area. In addition to testing the various models of Serial 1 (and thank you Trev Deeley for allowing me the chance to go the distance and push the bikes a bit more than some dealers), I have ridden the R&M Nevo with the Enviolo AUTOMATiQ and it really spoils you when it is set up how you like it.

Hi, I lost my charger where I can buy it ?

Cant seem to get my Serial 1 Limited Edition Tribute ebike to pair with the Serial 1 app.

super helpful...thank you.

Thanks for that video👍😀

Cool video Serial 1. 👍🏽

WOW! What impressive designs and execution from the shipping crate to the build quality. I've thought of selling my HOG to get one of these.

Will Serial-1 make an upgrade kit so that the Gen 1 bikes are 100% compatible with the new app? I've read many reviews of upset Gen 1 owners who thought it their bikes would work with the new app...but sadly no.

I love it ,picked it up last Friday

Is it easy to change handlebars on the Mosh city ?

I did this immediately after assembly. My breaks are still incredibly loud. May have been contaminated beforehand 😢 Theres a neat video on youtube that shows you how to clean the rotors with nail polish remover and sand paper.

Getting the Abus 6500 85CM into and out of the glove box is wayyy too cumbersome 🥲 its too snug. Maybe if I had a strap like the one he has on his lock in the video it would be a bit easier. Wonder where I'd get that

I was able to remove the battery follwing the instructions, but now the battery won't go back in. Has anyone figured this out?

Que show !!! Eu quero uma dessa .

If only they sold that version with the white tires that would be nice. Looks 10000000 times better than the ones they currently sell

This is media or large 🤔

Is it possible to set the brakes so that the right lever operates the front calipers?