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Donald’s Freeze Dryer Support and Reviews
United States
เข้าร่วมเมื่อ 18 ม.ค. 2023
FedEx Shipping! BLACK FRIDAY SALE! Going on now!
We are moving over to using FedEx for most of our shipping needs this will allow faster shipping to our customers and hopefully less issues with damaged packages as well.
Black Friday sale is going on now till the end of the week! Take advantage of the great deal.
Visit us at fixmyfd.com for all your fix needs
Black Friday sale is going on now till the end of the week! Take advantage of the great deal.
Visit us at fixmyfd.com for all your fix needs
มุมมอง: 15
วีดีโอ
Harvest Right, Stay Fresh, Blue Alpine affiliate links and how they work
มุมมอง 26228 วันที่ผ่านมา
Hope you are all having a great day. Wanted to go over affiliate links and how they work. If you’re needing to buy a freeze dryer please use a link and give someone credit for the sale. Might make a big change in someone’s life. If you love our products please sign up to earn 10% of all sales via your link on our site at www.fixmyfd.com If you’re looking for a new Freeze Dryer IMO www.StayFresh...
Shipping update while in Japan.
มุมมอง 7828 วันที่ผ่านมา
My wife Angel has been killing it with trying to keep up with Shipping. Please let us know if you have any questions. Have a great weekend. If you’re looking for a new Freeze Dryer the one I suggest is www.StayFresh.com Use code “fixmyfd” to save yourself $50
Greetings from Japan! Software update fixing vacuum issues with Harvest Right GET OUT OF HERE!
มุมมอง 226หลายเดือนก่อน
Greeting from Japan wanted to go over some people claiming software updates fixed the vacuum issues. Don’t let them hide issues from you.
One year Stay Fresh Freeze Dryer Review and helping out a poor Harvest Right business customer
มุมมอง 1.6K4 หลายเดือนก่อน
People have been asking for the review since I have had this now over and year it’s this simple I keep letting businesses use my StayFreah cause Harvest Right units keep going down. If you are looking for a unit visit StayFresh.com Use code “FIXMYFD” to save $50
Help get us to 10K followers! Once we get there 25% off the site for 1 week!
มุมมอง 1525 หลายเดือนก่อน
Hello everyone please help us get to 10K followers! We would love to do the new TH-cam Affiliate program but one of the requirements we need is 10K subscribers. You all are the key to helping us get there and get some very good reviews on products you might be interested in. Thank you all again for your support for the year and God Bless!
Harvest Right Delayed Screen? Stay Fresh Upgrade item coming soon! Also Tik Tok channel!
มุมมอง 4545 หลายเดือนก่อน
Hello my name is Donald and I have helped hundreds of people fix Freeze Dryer issues and am the owner of www.fixmyfd.com If you are wanting to contact me to help get your business off the ground please send me a message on my website. If you are needing help with your freeze dryer hit me up on the website. If you have a product that you want reviewed please send me a message yep you got it righ...
Harvest Right upgrade Demisters in stock limited numbers
มุมมอง 2906 หลายเดือนก่อน
Harvest Right upgrade Demisters in stock limited numbers
StayFresh’s MEGA Freeze Dryer is out now!
มุมมอง 7127 หลายเดือนก่อน
If you have been waiting for a large Freeze drying unit now is the time. StayFresh has released the MEGA unit! 50 LBS of product through this beast! stayfreshfreezedry.com?sca_ref=3543848.ud1Ff3fi90 If you want a discount please use my affiliate discount code “FIXMYFD” Hope you all have a great summer and look forward to working with you all.
FixMyFD update discontinued items and update to what changes are coming
มุมมอง 4778 หลายเดือนก่อน
We are going to be working changes to the website Reducing the amount of items we have for sale and also working to make the page a one stop shop for fixes without having to try reaching out to the manufacturer or even our team. Please let us know if you have questions. You can buy at FixmyFD.com If you’re looking for a Freeze dryer StayFresh.com and use code “FixmyFD” to save $50
Discounted Hose/Air Fresh combo
มุมมอง 2579 หลายเดือนก่อน
These came to us with a lower than designed amount of threads however as you can see this thing still goes lower than many other machines Get them now at www.fixmyfd.com
Harvest Right upgrade hoses DISCOUNTED!
มุมมอง 3549 หลายเดือนก่อน
Visit us at FixmyFD.com to get the new lower price on Vacuum hoses. Visit my kids at www.custom3dkid.com for a great deal on some 3d printed items. If you are looking for a new freeze dryer visit StayFresh website and use code “FixmyFD” to save $50 today
Harvest Right Fresh Air and Hose replacement discount
มุมมอง 2839 หลายเดือนก่อน
We have gotten some of these I stock however are not the correct fittings that were requested in turn we have major discounted them. They will be no refund or return item. You can find them at FixmyFD.com
$8,000 mistake for Harvest Right Upgrade
มุมมอง 9149 หลายเดือนก่อน
After much R&D and getting a finish product looks like I failed! I am sorry for all you who have supported me and looked forward to the upgrade. We will be pushing along with our upgrades we know that work. If you need anything our products can be found at FixmyFD.com
Harvest right Software/CPU update. Along with a bunch of other stuff HAHA
มุมมอง 7939 หลายเดือนก่อน
If you need some help with your machine come see us at FixmyFD.com Send me an email at admin@fixmyfd.com Let the haters keep hating they most likely paid by the other companies to hate on our channel.
NEW upgrade items! Upgrade your Fresh Air system and Harvest Right hoses.
มุมมอง 55510 หลายเดือนก่อน
NEW upgrade items! Upgrade your Fresh Air system and Harvest Right hoses.
2 Guys and a Cooler Harvest Right Freon Leak Video
มุมมอง 48610 หลายเดือนก่อน
2 Guys and a Cooler Harvest Right Freon Leak Video
Freeze Dryer Software upgrade features??
มุมมอง 38010 หลายเดือนก่อน
Freeze Dryer Software upgrade features??
Custom 3D Kid is live and introducing the kids behind the scenes!
มุมมอง 14310 หลายเดือนก่อน
Custom 3D Kid is live and introducing the kids behind the scenes!
2023 Year in Review FixMyFD, Harvest Right and StayFresh who is the winner??
มุมมอง 97110 หลายเดือนก่อน
2023 Year in Review FixMyFD, Harvest Right and StayFresh who is the winner??
Get your Harvest Right machines running the best possible.
มุมมอง 63411 หลายเดือนก่อน
Get your Harvest Right machines running the best possible.
Harvest Right at it again?? Upgrades coming can’t wait to see what they take next!
มุมมอง 2K11 หลายเดือนก่อน
Harvest Right at it again?? Upgrades coming can’t wait to see what they take next!
It’s Black Friday! What deals are you out buying? Share them with us!
มุมมอง 172ปีที่แล้ว
It’s Black Friday! What deals are you out buying? Share them with us!
Happy Thanksgiving! Update on shipping for current Black Friday Orders
มุมมอง 123ปีที่แล้ว
Happy Thanksgiving! Update on shipping for current Black Friday Orders
Black Friday Sale on Now. Make those Harvest Right machines run even better!
มุมมอง 7Kปีที่แล้ว
Black Friday Sale on Now. Make those Harvest Right machines run even better!
I would like to have Wi-Fi and a web ui to track progress and change setup. a ESP-32 and open source would ensure its future.
What do you know about the cube? And what about pumps that are internal. No oil changing. Do you think that’s a bad idea because if they do break then the whole machine is messed up?
I offered to do a review for them. They didn’t want that to happen they were worried IMO. I am not willing to spend the money they are asking for the machine when StayFresh has an amazing machine for much less money. I like to be able to fix stuff if something were to go wrong. I am not a fan of oilless pumps at all.
They say the foam won’t leak like other foams. Doesn’t the replaceable foam mean it is easier to leak? I’m trying to decide which freeze dryer to get. Do you like Stay Fresh best? They are proud of the fact they don’t use teflon tape because they say their system is better and almost never leaks. Maybe it’s the connectors. Not sure when they say teflon tape is unreliable.
So foam doesn’t leak. Not sure what they would be talking about. Still love the StayFresh. Getting ready to do a video with the Mega just trying to find the time with how busy life has been with the holidays.
My top shelf cooler, middle 3 OK and bottom really cold. None of the trays are ever hot enough to require a hot pad. Set at 125
How did get Mtor so low Jealous
It takes time. Have to find anywhere you might have a small leak and also get a high quality hose. Many people think just because the hose comes from the manufacturer it’s good however we have found it’s been cheaply made
I am a refrigeration engineer planning to build one for myself (as I have the skills/knowledge) so it could save me a lot of money and I could fine-tune the system, too. I would appreciate if you could let me know the compressor model number. Thanks in advance.
Great help. Thank you.❤
It certainly doesn't take 3.hours to do.skittles in my Harest Right.
Do you have a video on the fuse replacement
HI DONALD got s ? for you. what cause the heater mtorrs to change from 500 mtorrs to mid 400's to go into dying mode?last 2 runs this has happen. was always 500 mtorre now around 446motorrs is there a sensor that can go bad?
I’m really impressed with your TH-cam channel! The content you’re creating is top-notch and incredibly informative. The way you present your topics is really helpful for your audience.
Thank you for your video. I am glad I found your content. Thank you for your service, my husband served as well. Please look into Mission 22, my husband went through their Recovery and Resilience program, the program is also for spouses ❤.
What's has taken you to Japan?
What is the thread size of the fresh air filter? Outstanding review, so much detail! Thank you!
Great content. I will keep spreading the word on your business.
Much appreciated!
The industrial pump is a $735 upgrade. Is it worth the cost for home users (not a business)? How does the sound level compare bn the standard and industrial pumps?
Good morning, I haven’t used the standard so unfortunately I could tell you the sound difference. I will say not having to do oil changes as much has been amazing and the all metal pump has been the best one I have used compared to ANY pump from other companies I have tried. I would personally pay the $735 for the upgrade as it should last you a very long time. Be glad they are not trying to charge $1600 for an oil less pump that doesn’t last long. Please let me know if you have any questions at all
You need to do your homework before critiquing. Learn the function and operational particulars of the machine before you discuss test results (and their meanings), vacuum seals, operation, and wiring. The filter inside the machine is filtering the particulates and some moisture that could go to the vacuum pump. Supporting the extended life of the oil and pump! READ THE MANUAL. It's replaceable, easy to source (and cheap). The drain valve does not go to the pump and that barbed connector will work just fine! So much more to point out about your lack of understanding about these machines. Disappointing. Do your viewers a favor and spend some time to read the manual and research your subject(s). Thumbs down on this one.
I love are Blue Alpine. And I have had Harvest Right before junk.
Glad you like it. I still stand by my review of this machine. Many people are being fooled IMO by the company. They don’t have any standards on what mT you should be down too. At least we know what we should be working toward with HR
I’m trying to run tomatoes and I’m getting temps up to 60 degrees down to -8 for 28 hours now. The ice looks lumpy and more ice than normal. Do I just cancel and put my product back in the freezer? Happy I found you and hope you can help. I have more stuff to FD waiting….Help! FYI I did have to pay 45 bucks a year ago to get help from them. Relay issue
Hello, if it get too much ice it will not work well. Going up and down in temp is normal. However if you feel like it has too much ice and could be close to touching the shelving unit. I would take it out and put in the freezer till you can defrost the machine and run it again.
@@freezedryerrepairsupport yeah this isn’t normal. By this time it should be at least 120 degrees. mTorrs are 645 and 22 degrees after over 31 hours. So just cancel it?
I would cancel and defrost the machine to run again
@@freezedryerrepairsupport Thank you!
Your welcome have a great night
Hello, first off I want to say thank you for the tips and even saying that we can send a picture or ask questions. I live in a very remote area with no professionals that will touch my freeze drier. I did the tests that you suggested, the temperature went to -47 degrees so does that mean that my pump is working properly? I have to go down the line of trouble shooting to find why my machine is not building pressure. Thank you for your support. Sue
The condenser is likely working properly. Now with it at a super low temp turn on the vacuum and see how low the mT is you can get.
We have been trying to contact you. The number is constantly busy. The website wont send the email contact because it is not to format which what does that mean? I also sent an email from my email and have not heard from you. We really would appreciate a way to contact you. Thank you!
Hello, I think I wrote you back today sorry I am out of the country so my phone number is not working right now unless you have WhatsApp or iMessage
The big hose that takes the wrench, what do we do for the threads?
Nothing on the threads as we made sure to get the correct fitting
@freezedryerrepairsupport nice, thanks for your help. Our package from usps was tore wide open and missing parts. My wife contacted you and thanks for helping get things sorted out.
My husband performed your fixes for my machine that failed after 3 uses. He did them all. It worked! We got hoses made locally. The "company" was no help and I did NOT install their software they said would fix my problems. My machine now worked. Why would I fix something that wasn't broken? Silly. Thank you for being bold and help so many of us?
Thank you so much and I am glad you are up and running. Please let me know if you need anything at all
Thanks for the video. I heard they started selling that same software that fixes vacuum leaks in the auto parts store now. I guess it fixes oil leaks as well. You can find it next to the blinker fluid and muffler bearings. 😂
Haha thanks for the laugh
Japan 👍
Are you able to talk with me on the phone?
I'd like to understand heat on pressure, heat off pressure, and their effects on the process.
Hello sorry just seeing this. Please email me at admin@fixmyfd.com and we will try seeing how we can get on the phone
I need help
Hello what do you need help with
So did you ever try the D-Freeze or i can't find that video... just researching to purchase a FD in Canada.
Extremely Disappointing Product and Support I purchased the Blue Alpine Freeze Dryer (Large) to support my growing business, but after just three weeks, the refrigeration compressor began making knocking and rattling noises before completely failing. I reached out to customer service, and they requested a picture of the wiring, claiming it was incorrectly installed. After following their instructions to fix the issue, I did some additional research and found a schematic online that confirmed the wiring was indeed incorrect from the start. Customer service also informed me that other customers were experiencing the same problem. I tested the capacitors, which were in good condition, but they sent replacements anyway, along with an additional wiring connector. Unfortunately, these efforts did not resolve the issue. In a further attempt to resolve the problem myself, I purchased a new compressor and electric boards directly from their website, spending an additional $700. However, the company refused to send the parts, leaving me unable to fix the machine. Instead, I was contacted by the owner, who instructed me to pack up the unit, find a pallet, and prepare it for pickup, but this solution does not address the critical impact on my business. I currently have over 45 orders unfulfilled, am forced to issue refunds, and am receiving negative reviews for my own business due to the downtime caused by this faulty equipment. I asked for a replacement unit to avoid further disruption, but that request was denied. As a business owner, I understand that issues can arise, but I believe in doing what’s right for the customer. In this case, Blue Alpine has failed to do so, and their lack of urgency in resolving this matter is incredibly disappointing. I strongly encourage potential buyers to be cautious. This experience has cost me not only financially but has also impacted my business’s reputation due to their inability to provide a reliable product or timely support.
Great video. Where do you get those stainless tables the units are sitting on?
They were from a local butcher store here in Alaska.
Do you take apart all freeze dryers. Think this a bais video!
Thanks for the comment. Please check out my other videos were I open other freeze dryers. I open all machines. Would love to know what you think I gain from the review I did for Blue Alpine. I lost my affiliate link so I can’t get paid by this company. Making sure people have good knowledge of what machines they are getting are worth more than any money.
Can you just get the plug and reset button that is connected to the shelves? My wires we pulled from the plug and the reset button cracked
Contact the company and they should be able to send them to you. Harvest Right is big at trying to sell you a whole new rack system as they make some good money doing that
Where is the actual thermistor located? I’m getting mid batch freezer error. Traced the issue to the reset button, trays warm up in test mode if it’s held down, but the button arcs/sparks and continuity is inconsistent. Is the thermistor build into the reset button?
Yes it’s all built into that area. Contact HR and you should be able to order a new one
I have an xl that’s 1 1/2 years old. It keeps getting stuck in the freeze cycle. It won’t move in. It’s been running for 89 hrs, just freezing. I tried to warm trays and it stays at -7
I bought a Harvest Right. Within 1 year, multiple breakdowns and two trips back to Utah from Maine! It is 15 months old and they tell me they know what is wrong but do not have the part needed to fix it and no ETA and now want to send a scratch and dent special with only a 90 day warranty! Guess I should have a TH-cam channel so I get a new one...lol I am not the only person having difficulties. The FedEx freight man who picked the machine up told me that he has had to return quite a number of them. My crops now have to be canned, dehydrated or conventionally frozen and who knows when I will get this machine back. This was a huge financial commitment for me and all I have is frustration to show for it. I tried my best all along to be understanding- things do break, but this is uncalled for. I love the process- it's fantastic and I have asked them to take a part out of one of their existing units, or send me a new one and recondition mine and sell that.... but that is not their "policy". When I recover financially from this experience, may try StayFresh. I had considered selling some product but I sure am glad I did not try to develop a market and then have nothing to process the product with. Do your research.
I bought a Harvest Right. Within 1 year, multiple breakdowns and two trips back to Utah from Maine! It is 15 months old and they tell me they know what is wrong but do not have the part needed to fix it and no ETA and now want to send a scratch and dent special with only a 90 day warranty! Guess I should have a TH-cam channel so I get a new one...lol I am not the only person having difficulties. The FedEx freight man who picked the machine up told me that he has had to return quite a number of them. My crops now have to be canned, dehydrated or conventionally frozen and who knows when I will get this machine back. This was a huge financial commitment for me and all I have is frustration to show for it. I tried my best all along to be understanding- things do break, but this is uncalled for. I love the process- it's fantastic and I have asked them to take a part out of one of their existing units, or send me a new one and recondition mine and sell that.... but that is not their "policy". When I recover financially from this experience, may try StayFresh. I had considered selling some product but I sure am glad I did not try to develop a market and then have nothing to process the product with. Do your research.
I just got mine. Quick question, the top of my door hinge has the screw with what appears to be a cap, but the bottom doesn't. Is yours like that? Thank you.
If I go into functional testing and click on freeze, heat, or vacuum it will turn that item on, but the unit and screen locks up. I can't turn it off or exit. I have to turn the main power off to reset. What's wrong?
I'm having issues with my bottom tray (when doing candy) the candy doesn't puff up much if at all...
That’s a very normal issue with these machines. Many people have closed up the shelving unit however I try not doing that as I don’t know the long term effects of that
@@freezedryerrepairsupport Well that stinks. For what we pay for them, you'd think they'd resolve this issue. I thought about adding more insulation to the bottom of the tray.
Useless clickbait.
Thanks for clicking haha. Some people like this video. If you don’t sorry to hear this. We have many videos to help people get machines running and also what we think are the best machines on the market.
What does lowering the mTorr do? I just got a large. I am doing the bread right now. It is running 438 mTorr now
This is something people used to be able to do when they had issues with a vacuum freeze loop. HR took this away from people after we found the fix. We only wanted to do this if we knew people had a good vacuum. It seems like your machine is working ok however so you wouldn’t need this
Any reading below 500mTorr is acceptable.If above,not enough vacuum is being exerted.The lower the number,the greater the vacuum!
OMG I am dizzy from all the back and forth in the comments.... BOTTOM line?? Were there enough improvements made to BA to make them worth it??????
Thanks for reading the comments. There is not enough evidence to support they have made the upgrades needed to make this a great machine. I have talked with many owners who are not happy with this machine and the vacuum leaks they are still having issues with. Right now Stay Fresh is the best machine on the market IMO
What size machine is that Stay Fresh, a Large? Thanks
This is the standard machine. We will be making a video with the Mega very soon
@@freezedryerrepairsupport Hope to see a video of the mega one they have. If a StayFresh machine breaks can a regular like refrigerator type guy fix you think?
So, do I need to run the pump for 60 minutes before using the machine? Do I run the pump alone or connect it to the machine? Thank you.
No need to run the pump before. Hook it up to your machine
@@freezedryerrepairsupport thank you.
LVE THIS CHANNEL. ARE YOU IN UTAH BY CHANCE? ok everyone, I cannot get a responds with the ticket I submitted to HR, ALL I NEED IS THE CANDY MODE software update. I’m curently running software v5.0.16 and on their website it states V5.0.25 version is available for my machine. I downloaded it from there website and it’s not rocket science in terms of uploading it to the HR machine, BUT it won’t update to it. So got a tech guy and yep still won’t update to this latest software. WHAT GIVES???? So submitted ticket but not responds. Anyone have any thoughts .Thanks model HRFD Pmed Bk. Date code is May of 2021
I can’t promote any software from the company however we didn’t see many issues we see now before candy mode so I am not the biggest fan. If your still wanting it HR is the only way as they threaten to sue me for giving out the software that worked for the machines
@@freezedryerrepairsupport yeah indeed I noticed this as well. You see years ago when the first candy mode software came out I installed it but then the machine was all buggy so I was instructed to go back to the 16 but saw the other day there is a 25 now and thought I’d try update but it won’t update using multiple old ancient thumb drives. Will update u later what I figure out hehe I’ll get it going. But gonna do a diffierent……..eventually. Hey thanks and look forward to connecting up more in near future brother.
My freeze dryer is brand new I have only run three batches successfully, the bread run, my first candy run, and then a second candy run. I went to do my first freeze run of ice cream sandwiches and this is when the temp reached -25 and climbed to -50 then shot back down and all over the place. I will be running the function testing when I get home today to see the results. It then poped up a screen that said unable to get an accurate temp reading. Any suggestions
So we should see temps go up and down during the drying process. I would check the wiring to make sure nothing is lose as that’s what could be having it not read
Thank you
I was experiencing long cycle times also. HR said i was overloading. Had 40 lbs shrimp in my XL, peeled deveined and pre frozen. Took 84 hrs. Then i did 4.5 gal tomato sauce, 92 hrs. I understood this one because it wasn't pre frozen, but the shrimp run shocked me. I have thermometers on each tray stuck in largest piece on each run. The temperature never matches display until the end when heaters are on. Sometimes 40 degrees off. I also installed a high quality vac gauge inline, display vac never matches it either. I have zero vac leaks, it will hold for hrs with pump off. It holds near perfect vacuum at all times. My gauge reads in mT and inHg. So it shows single digit mT when pump is on. But i dont recall display ever getting below 450mT.
Wow, such a biased review. I'm in the market for a machine and considering all vendors at this point, but this review isn't going to sway me one way or the other. Seems like he has an axe to grind, awful..
Test for yourself is all I can tell you. I haven’t seen an update from the company saying the fixed the vacuum issue I had when I did testing from the machine.