Chapters: 00:00 Getting to Know Natalie Doyle Oldfield 02:11 Natalie’s Journey Into Studying Trust and Its Impact 04:47 Developing The Metrics For Measuring Trust 06:25 The Validation Process of The Trust Equity Index 08:04 The Process of Assessing and Improving Trust 11:55 The Triggering Effect of Trust Issues 16:24 The Current State of Consumer & Business Trust 18:15 Real-World Examples of Trusted Companies 22:32 Natalie’s Advise on Game-Changing Trust Turnarounds 25:29 Exploring Natalie's New Book: Trusted 28:27 The Book That Recently Changed Natalie’s Thinking 30:22 The Three Words Natalie Wants to be Remembered By 33:42 The One Change Natalie Would Make to This World 34:46 How to Connect with Natalie Online
Chapters:
00:00 Getting to Know Natalie Doyle Oldfield
02:11 Natalie’s Journey Into Studying Trust and Its Impact
04:47 Developing The Metrics For Measuring Trust
06:25 The Validation Process of The Trust Equity Index
08:04 The Process of Assessing and Improving Trust
11:55 The Triggering Effect of Trust Issues
16:24 The Current State of Consumer & Business Trust
18:15 Real-World Examples of Trusted Companies
22:32 Natalie’s Advise on Game-Changing Trust Turnarounds
25:29 Exploring Natalie's New Book: Trusted
28:27 The Book That Recently Changed Natalie’s Thinking
30:22 The Three Words Natalie Wants to be Remembered By
33:42 The One Change Natalie Would Make to This World
34:46 How to Connect with Natalie Online