Network Admin Life: No Ubiquiti!
ฝัง
- เผยแพร่เมื่อ 4 มี.ค. 2020
- Just finished working through a WAN bandwidth problem. The fix was worse than the original symptom. But all's well that ends well when we get a new Cisco router at one of our remote clinics.
Forgot to say in the video: God bless! - วิทยาศาสตร์และเทคโนโลยี
Wow, so much hate in the comments. Take the title, watch the video, replace "Ubiquiti" with any other vendor like Juniper, HPE, Cisco, etc. and maybe people will realize he's not bashing the Vendor. Just stating the FACT that his ISP, who is completely responsible up until the HAND-OFF, didn't have their ish together on the Ubiquiti and they couldn't end up using it.
All these people expecting Network Admin Life to concern himself with his ISP's engineering responsibilities obviously have never worked in an enterprise environment. He ain't getting paid to do that, doesn't have the time to do that, and could potentially get in hot water for even touching the equipment.
@gtdRR wins the Internet today. Spot on my friend! God bless!
op shouldn’t hate talk the brand because of bad knowledge on the product that’s why op is getting dislikes
Great video. I love the fact that you let them troubleshoot their own equipment.
I love the fact that you actually picked up on that! Very few have. I mean, who rents a car and then when it breaks down tries to fix it themselves? Thanks for watching and God bless.
The 7301’s are ancient - though admittedly very capable. They went end of life in 2011. Glad you got it sorted though :)
Thanks. The network engineer from the county is the one who caught the issue. They are still an all-Cisco shop.
sounds like the ubiquiti device wasn't setup correctly. Not sure why you would use an ISP router instead of your own equipment though.
Wasn't my choice. This was their on-premises hand-off. I was using Extreme X440-G2's with routing enabled. My equipment worked fine. This was their first time deploying a Ubiquity router at a customer location. Not ready for prime time. Once they put the new Cisco router in place, all was well. That Ubiquity was filtering something and they couldn't figure out why. Not my circus, not my monkeys. :-)
@@NetworkAdminLife As you are well aware, Uniquiti should not be mentioned in the same sentence together with Cisco and Extreme Networks. That 440 G2 switch is a proper switch not the toys that Ubiquiti creates and calls them switches or routers with 1Gbps switching capacity (Dream Machine Pro anyone haha). Toys for home users, never really will be considered business or enterprise ready but hey everyone gets excited because they get to create a VLAN haha :)
AdrianK why do people late Ubiquiti stuff, they can totally be used in the enterprise just not their gateways cough cough UDM/UDM Pro are trash
@@matthewcampbell1092 ubnt should stick to wireless devices, instead of having A.D.D. with random product lines. flava flav clock neckless LCD screen, voip, led lights, solar. But then EOL a viable product like mfi. The products like the AF24, AF11 have been rock solid for years. I still have some of the old original M series nanostations that are about 8-9 year old units connected to new AC AP's performing great. We'll see how good the new 60ghz equipment holds up.
@@NetworkAdminLife Given some of the cloudkey issues, the decision not to support multisite as a cash grab, and lack of software development of long-requested features and updates with ubiquity right now I'd take Cisco over Ubiquity. (Check out videos by Lawrence systems for more info on this issue)
I'm not a network admin yet..but I do have my CCENT. I've done multiple installs when it comes to Cisco and Ubiquiti from home to commerical. I prefer the Ubiquiti setup because you still get a robust, enterprise level of a network from Unifi, but at a fraction of the costs of Cisco. Cisco though is the industry standard and has support if need be, that's really where it becomes valuable if you have issues. However, working for an MSP, we support all of our clients that go with Ubquiti...so I suppose there is a trade off 😉
What most people don't understand about this video because I guess I wasn't very clear... though I thought I was... is that the Ubiquiti router was NOT mine. It belonged to the ISP, they are the ones who couldn't make it work. I only use Extreme Networks equipment. If you understood that then my apologies. And thanks for watching!
The UBIQUITI routeur was not cconfigured right
Agreed. God bless.
Conclusion ISP has no idea what they are doing... Ubiquiti (edgerouter) is a full featured router. Tell your ISP that you are not a guinea-pig and they should not waste your time/$ because they want to try something out.
Finally someone gets it!!
what model of ubiquiti did u use?
I don't use Ubiquiti. That was our ISP. I only use Extreme Network's products. Can't advise on Ubiquiti. Sorry!
Did you do any testing with Wireshark or TCPDump? Generally troubleshooting network issues has to be done live because the problem can be persistent and /or intermittent. I have seen problems with getting to web servers from the inside, but that is mostly envolves how DNS resolution is happening. Was the Ubiquiti a firewall too? As a side note, the switch in the background is flashing yellow/orange and green. Maybe that is normal but it makes me wonder if there are a lot of broadcasts.
Everyone assumes this was my device. It wasn't. This was a device owned by the ISP and they wanted to put the Ubiquity router in place of the existing Cisco device. I was only there to provide access to the facility. The flashing you see is due to a bunch of broadcasts. There are about 30 computers at this location that were unable to get to their DHCP, DNS, or Active Directory servers. Incidentally, the color of the LED corresponds to the link speed; yellow=100M, green=1G. God bless!
@@NetworkAdminLife I didn't mean to assume you owned the device. I understood you saying it was the telco/ISP installing it as their CPE gear and the dmarc starts at that device. I guess I just troubleshoot out of curiosity. You got the situation resolved either way!
@@ipstacks11 I didn't meant to sound harsh. I just get a lot of hate from the Ubiquiti fans. :-) The ISP gets the credit for the fix. And that same router is still there to this day. God bless!
The Cisco 7301 router is a great box. It will happily forward 1Gb/s is you don't bog it down with too many of the intensive features since it is a CPU based platform. It is also completely End of Life since 2017. If the ISP supports it and you only rely on it for connectivity it should be OK. But beware that a newly discovered bug in the code will not be fixed and you client might me exposed to attacks, that can boot it off the net.
Good to know. As we pay these people for our connectivity it will be THEIR problem to fix. God bless!
A Cisco 1100 series would be a good choice for something gigabit.
I like to have a mikrotik inside regardless if the customer supplies their own router. Then I can test and monitor the connections remotely. From a providers standpoint, Historical Speed and latency graphs are nice to have also.
I actually had to look that one up. Yeah, I just don't think the ISP had done all their homework on this one. I have other providers who install remote console switches with a modem built in so they can console in even if the network is down. Some providers are better at it than others. God bless!
If you like historical graphs, I would HIGHLY recommend PRTG. You get 100 sensors for free, so you can get a graph of daily performance, weekly, monthly yearly with no issues at all.
Hahaha, great, just great
so I'm an Admin, I had "some" router before, now they brought me "some" new one, but it was not working and I ended up with "some" other one, I don't know which number, name or whatever, also I don't know what about this "exclamation point" and with this red x also, but those are my patch cords, they are cool
well ;)
Thanks for sharing, have a great one.
You understand the concept of, "not my circus, not my monkeys?" I fix the networks I'm paid to fix. The people I pay, I expect them to do their job. If I have to do their job, they pay me.
What sort of Cisco router wouldn't support a stupid 50mbs connection? What sort of ubiquiti gear were you using? I have 1gbits on ubiquiti right now.
Beats me. The ISP was in charge of installing it and taking care of it. It wasn't my equipment. God bless!
Have you given it another try with different configs?
The router didn't belong to me. It belonged to the ISP. They are welcome to try again.
Were they trying to do MPLS with Ubiquiti? I suspect this is an Edge router as well not the normal USG versions.
as other people have said sounds like a miss configuration, who cares the brand it happens with everything, this could have said CISCO, Juniper etc. but it the experience that counts.
Ah... someone who gets it. Not sure what was on the other side of the router. I know it was a conglomeration of bonded wireless links and fiber back at the CO. Everyone seems to think that I owned the Ubiquiti box. Nope. ISP owned it. Thanks for the comment and God bless.
Hello
Can anyone tell me can I use Poe switch for networking to connect computer's... Will it sense and stop the power supply to non PoE device's?? Am planning to buy Cisco Meraki Go 48 port PoE Switch..
Thanks
The power is put out on pins that are not used for data. Your device most likely will not even sense the power because it doesn't use those pins. You will be fine.
I'm a network admin that provides connectivity for ~25 sites. We exclusively use EdgeRouter 12, and Infinity. Some of these are quite large and require high bandwidth and they serve 10's of thousands of customers. We also use some Edgeswitches in our infrastructure. We have found them easy to use and configure and also quite useful in troubleshooting when we have had line problems with carriers. They are a great tool if you have the knowledge to use them.
Sounds like it wasn’t configured properly. I’ve seen that issue before when the firewall is on extremely old firmware and it’s using different brand switches. It would have been fixed if they ran an update.
We have over 50 firewalls inside our colo space and over 300 firewalls deployed at customer sites. Close to 1,000 switches and way beyond 1,000 access points. They make good stuff. Nothin against Cisco either, we still use a Cisco ASR 9906 in the datacenter.
I'll have to take your word on that. It wasn't my equipment so there wasn't much I could do with it. This location was a medical clinic and patients were waiting for these guys to finish. Hence the need to roll back to Cisco. Note it was their idea to replace the old Cisco router with a slightly less old Cisco router. They could have tried the Ubiquiti again. They didn't want to.
That looks like serious overkill for a 50Mb connection. Pity the ISP couldn't get the smaller quieter router working properly.
We buy the connection, they provide the equipment. Yeah, I don't know why they couldn't make the Ubiquity router work. I don't have access to one so I couldn't even give them suggestions of things to look for.
A bit unfortunate your title says no uniquiti yet you don't give any insight in what the problem is except some basic windows icons. I would expect a more technical insight from a system admin. What was the configuration on the Cisco router, what is the config on the ubiquiti router. I'm sure I'm wrong but from what you explain it seems that you pulled out the old router and replaced with a new one, plugged it in without any configuration and you seemed baffled it doesn't work.
Did you understand from the video that the Ubiquity router was not mine? It belonged to our carrier who was not willing to share any configuration info with me. Their stance was (and the stance of most carriers is) we hand-off an ethernet port to you, what is beyond it is invisible to you and does not matter. So, it's not like this is a device that I configured and could troubleshoot. Same for the Cisco router config. It's not MY job to troubleshoot THEIR equipment. The only thing that baffled me is that this company did not understand why their equipment was not working.
@@NetworkAdminLife As far as we know there is nothing wrong with the product. It seems you should judge your carrier... I'm not sure if you are in the position to change carriers but if possible that's what I would reconsider after such incompetence. I would definitely try to become more independent of them especially for the internal network. Yet I still feel the title of the video is wrong. I hope you see my point of view. I'm not trying to randomly criticize. I just find the title misleading and not constructive. I'm not a simple ubiquiti fanboy, their products have their flaws. It's just not mentioned why here. Actually the whole brand is actually irrelevant here, yet it's the subject of your video. I sincerely hope you see my criticism as constructive and I hope you continue to upload more videos so we can learn. Kind regards Bram
@@BramVanMol I work for a county-owned hospital. All the decisions made about what carrier will be utilized are made by the County. I have no say in the process. The area our remote clinic is in doesn't have a wide variety of carriers. Neither ATT, nor Comcast have a presence at this location and are not interested in providing one until they can get a sufficient number of data subscribers at this location. Our county was not willing to shell out the buck needed for ATT to build out their infrastructure to this location so.... I don't have a lot of options there. Besides, no need to switch carriers because ultimately, they provided us what we're paying for. Yeah, the title is a little click-baity. :-)
Gosh all that equipment for a 50M speed ? An ADSL modem can almost to that :) I have a EdgeRouterX , yes the small one, is running perfect fine 600M UP and DOWN with no problems.
I know right? Given we are only 20 miles from the SF Bay Area here you would think we would have better options. But it's still largely a rural area so it is what it is. Thanks for watching and God bless!
Things are hard when you don't know what you are doing...
The Ubiquiti device wasn't mine. What do you think I should have done for a device that isn't owned by me, I don't have the passwords for... I'm genuinely curious.
The first thing you shouldn't do is speak poorly of a device that you don't understand, nor control. It's just a bad look, hence all of these negative comments. Ubiquiti products are definitely not the most secure, nor the most powerful, but they are more than sufficient for what your incoming connection is. I wouldn't be surprised if the ISP didn't know how to configure them, but that doesn't mean you should go around blasting the product
@@tyler755 In my opinion Ubiquity stuff is pretty crap for business grade, speaking as someone who is outside the US and has had to support the equipment for the last 4 years and is by no means an expert.
@@Zen0xious I actually think you're referring to the UniFi branded products. Their Edge line of devices is more than sufficient for small business clients. All the things that UniFi lacks, Edge makes up for. Have a look at the EdgeMax router and compare it to a USG
@@tyler755 I've not used much of the Edge stuff, do they actually have proper support on that equipment outside of the US?
I am a Ubiquiti expert. Usually, Ubiquiti edge devices and switches work great! If you spend the time to configure them. Sounds like you did not do that. YES TO UBIQUITI!
I don't own the Ubiqiti router. The ISP owns it. What should I have done?
@@NetworkAdminLife probably not generalizing the conclusion based on such a narrow experience..
@@NetworkAdminLife You have stated this on almost every single response well not much I could have done it's not my equipment every single facility I have worked at I have worked hand-in-hand with the ISP and they have let me in to help them troubleshoot things clearly you didn't even attempt to do that or you're just trash at your job and these are all medical facilities like your clinic
I love your content. Reminds me of the fiber ninja
Don't know who the fiber ninja is. Is being reminded of the fiber ninja a good thing? I hope? :-) God bless!
What do you think about juniper?
I've never used Juniper Networks equipment before. I think all network equipment is acceptable as long as it fits the mission that it is being purchased for. Some are more suited for SOHO environments, some are more suited for large scale enterprises. God bless!
@@NetworkAdminLife I personally work with both vendors,Cisco is very resistant it can last years and years but it has a lack of features,Juniper on the other hand has a tons of features and flexibility but it doesn't last that long like cisco does
I know everyone else has said something similar...but this is 1000% the case of a misconfigured Ubiquiti device. I also feel responsible to point out that the 7301 your provide racked for you is more than a decade old. Cisco themselves placed it in End of Life (EOL) in 2011. It is even so old, support is not even sold on it as of 2017. That means no more IOS (the Cisco network operating system running on that router) updates, no updates to the IOS chain on it at all...to me that is a bit shady/irresponsible for a paid provider ( I presume you are paying them anyway) to place that thing in service for you today. Essentially consider any IOS vulnerability since 2017 will not and cannot be updated on that device. Don't get me wrong here, I am not just not another Ubiquiti zealot/fanboy...I love Cisco gear and have used a great many 7200/7300 series routers over the years...I still work with lots of Cisco routers, switches and ASAs (firewalls) to this day...and while I am sure that 7301 can handle your 50mbps pipe...if you are concerned even 1% about the commercial organization you are using it in (again assuming based on the closet I see that it is a business install), you really need to consider moving to currently supported hardware on your service edge. There is a huge community of folks out there who will hep you get that UI gear working (I saw Willie's post down there too)...just ask.
Yeah, and I really, honestly have nothing against Ubiquiti. But what most people don't seem to understand was that the Ubiquiti box wasn't mine! It belonged to our carrier and it was their job to make it work. I know you understand this but I feel obligated to say it again and again. :-) And really, as of Friday we shut that location down so it's really not an issue any longer. And our County network admins who are a Cisco shop said basically the same thing as you about the 7301.
@@NetworkAdminLife Did they ever sort the issue with the UI switch? A firewall rule or something?
@@fehrstech3180 Almost certainly a misconfigured firewall rule combined with ISP techs who weren't trained on how to use them. They probably could have fixed it by running the setup wizard, as that provides basic firewall rules and adding what you need is pretty simple, standard nomenclature and all if you're at all familiar with firewalls.
Nope! Ubiquiti switches and firewalls can be configured properly in simple environments and still fail. The firmware is buggy and you can run into some really interesting issues with VoIP phones, specially with DHCP and LLDP-MED. Look at their support forum, it's been a dumpster fire for years.
**makes video bashing Ubiquiti**
Can't even provide a model number 😂
How is saying that the ISP couldn't get THEIR router to work bashing Ubiquiti? It's not my router why should I know or care? LoL!
@@NetworkAdminLife Title of your video says it all
Bad workman blames his tools.
"Not sure what's wrong with those ubiquiti routers."
"Dont know what cisco that was - dont know anything about that cisco, but ubiquiti did not work out of the box."
Thanks for providing ZERO information whatsoever.
@@NetworkAdminLife "It's not my router why should I know or care? LoL!" - *Makes video about misconfigured ubiquiti device anyways*
If I were their tech I would be dropping in my own firewall and putting ISP router in bridge mode.
I don't think was a Ubiquiti issue ... it probably was misconfigured. I used to work with a Cisco 1921 at home and worked great... now I use a Ubiquiti UDM-Pro because of the SND Software and Protect features and runs fast.
Everyone keeps saying it wasn't a Ubiquiti issue. But then what was it? Why would ping, ssh, HTTP, and everything BUT Active Directory authentication work on the Cisco router but not the Ubiquiti? I'm genuinely curious.
@@NetworkAdminLife we implement hundreds of networks a year in Ubiquiti, there’s bumps once in a while but nothing like what you’re describing, ever. Someone didn’t know what they’re doing.
If it was just AD traffic being blocked, and only SOME of that traffic, then it sounds like you have different managed switches throughout your network, perhaps all using some proprietary Cisco rules to a Cisco router? It's super hard to say.
I realize you said you weren't being paid to be there and fix their problem, that it was the ISPs issue... But that is precisely why you were there, correct? To make sure everything was back up and running, otherwise you wouldn't have been working that day onsite. So it is part of your job, even if it is correcting a terrible ISP who doesn't know what they are doing... If for nothing else, to protect your client's network from downtime.
It's clearly an old config that is network wide, domain, or GPO that should have been sorted. It would be nice to know what sort of troubleshooting steps were taken to try and connect your other devices.
Sorry, I'm not trying to be rude. It just feels akin to a mechanic swapping parts until the vehicle start running again, that isn't a true mechanic.
I’m pretty sure the issue was related to USG firewall rules, usg’s firewall rules is quite complex
Not sure what the initial problem was. The ISP has switched all their devices back to Cisco from what I heard. God bless!
Next time that happens use netbrain to help troubleshoot. Or if you trust solarwinds they have a great tool called netpath.
The problem is that I have no visibility into the ISP's network. I'm paying them to provide a service so I don't want to fix it for them either. They made it work by reinstalling Cisco so from my perspective all is good. God bless.
Why don’t they run their own router I built my own using pfsence! And am a home user who just love tech haha
Awesome.
Here in Canada, the ISP will often provide a router that covers service to multiple customers in a building or site, so you don't get a choice. Bell also has backups for power and redundant data lines installed that you as a single site may not need. The result using your own router is not an option.
If you are running all your traffic over an IPSec VPN I don't understand why one router vs another would be causing the issues you described. Very strange.
We are not using a VPN. They give us a handoff at the hospital and a handoff at the clinic. It's basically a Layer 2 connection for us. Just a wire. I do all the tagging and routing. I, AND my ISP both agree this was a weird situation. But again, this was their problem to solve, not mine. They elected to put their Cisco router back in place and all has been well ever since.
Personally ubnt has ok routing routers but we use cisco and Mikrotik so it sounds like your carrier doesn't know from their ass to their head regarding the setup via ubnt which is surprising since it's very straightforward. Nice rack old cisco
FWIW, they have replaced their routers with newer model Cisco units. Not latest though. God bless!
Wao. So the SP decided to install ubiquity routesrs without first testing it at their location?? Insane! Not the standard my friends.
Not sure if they tested or not. I'm sure it worked fine in their lab. Something wasn't right in the real world though. God bless.
Sounds like a setup issue with the router they sent you. Was it White or Black? The white one, for the Unifi USG (USG-3 for the small one and USG-PRO for the rack mount, or possibly the Dream Machine Pro if it has a 8 port switch built into with with an LCD Screen) are need to be configured though software. The black ones, or EdgeMax routers, are probably better for a situation like this They have their own GUI unlike Ubiquiti. With Ubiquiti i have found it is best to keep it all one or the other (with the exception of the access points). I am waiting for them to intergrate the controller software for both into one. In the end, the Cisco was probably better off in your situation. Deal with VPN's on Ubiquiti (Unless Ubiquiti to Ubiquiti), multiple WAN IPs, DNS Filtering, just isn't there yet. It is great is a situation where you want to be able to open the app on your phone and see EXACTLY what is down and where. Got one client who I am install 60 4K Cameras for though a gated community and oped for Ubiquiti just for that reason. Otherwise i would have just gone with un-managed stuff but is a situation like this that makes a world of difference on the troubleshooting side.
I was just trying to stay out of their way because the on-site tech was pretty grumpy. The router was black from what I can remember. I know they were managing it from somewhere else because they were talking to one of their engineers on the phone. There had to be an issue with the VPN tunnel they had set up between their two routers but as I stated before, I'm not a Ubiquiti guy so I couldn't help them. I did ask about what they were allowing across any "vpn tunnels that might be set up" but got a blank look from the on-site tech and crickets from the engineer on the phone. Again, not my circus, not my monkeys. Thanks for tuning in!
Lol, I suspect the router is from the EdgeRouter family. Those things rock btw and you can setup a lot of features with it. However they are complex and you really need to know what you're doing. Anyway, good vid and keep up the good work.
User error here. Appears to have managed switches from a different vendor, and likely didn't know how to use the Unifi network app.
They are vendor-managed switches.
Pretty sure it was the programming, even on the old Cisco router you only have a 50mb line
Yes. I'm sure there was something they were missing in their config but it's not my job to troubleshoot their config problems. I just wanted my line speed. God bless!
@@NetworkAdminLife That is an important skill to have...separating your stuff from their stuff. I've been in situations where my boss wanted to cross the line and have us configure their equipment. Onetime it cost us $12,000 because our team under my (now former this was his ending performance) bosses direct ionscrewed up the configuration that we weren't supposed to touch because we did not have all the back-end information (Nor should we have). They then charged us to come in and fix it! They had to reconfigure and reprogram 23 sites with $500 truck roll charges to each site based on "Customer interference with provider equipment"!
Oh boy, so many people here defending Ubiquiti... and I get it.. the title is misleading, yada yada.... but as a home-owner with Ubiquiti products, I can tell you they aren't the bees knees. They offer lots of options but they aren't as stable as purported, unless you're constantly tweaking them. Honestly, the most stable piece of gear (at home) that I've had was an Asus router running AsusWRT-Merlin. However, after moving to a bigger house and needing multiple AP's and VLANs, that wasn't an option anymore. I went to Ubiquiti, since we have tons of devices, kids, guests, IoT, etc and wanted to isolate them from my my business, wife's business, NAS, etc.
I've had so many problems with the equipment. Just a few hours ago, my wife asked me why the network is slow. I get on my laptop, everything is perfect. Asked her to do a ping test and she's getting slow responses, timeouts, etc. Moved my laptop to her AP and sure enough I'm having the same problem as her. The nanoHD's are configured the same way besides the frequencies they're using. Rebooted the AP... everything is working fine. What was the problem? Who knows... and that's just today.
I got Ubiquiti because everyone said how stable they are.... but I encounter issues quite often and afraid to do any software updates anymore. Last update I did locked me out of my UDM; had to reset it. That was fun.
Anyway, point is, let's not get religious about these companies/products. There's no perfection out there.
If they read anything I hope they read your last sentences. Well said! God bless!
Really don't like the ubiquiti switches. We use alcatel ones, which are like 10x the price. But for the routers, man, i love them. I configure huawei, juniper, mikrotik and cisco routers. ofc all for different purposes, but the edgerouters with edgemax are really easily setup. also for larger installations and site to site vpns. but honestly: USE THE CLI NOT THE GUI, and you'll find all of your debugging tools, better ipsec configurations. I think it runs on a debian. You can also easily setup letsencrypt and much other stuff
waoo Thats an old cisco router :-)
I'll take your word for it, lol! God bless!
It's clearly because they didn't know how to configure the Ubiquiti router. I actually ran into the same problem not too long ago. I assumed that Ubiquiti whould be simple to set up compared to a Cisco but Ubiquiti routers have some nuances that must be studied before putting them in the field.
Weird, because the Ubiquiti fans out there seem to think it's because I'm stupid. LoL! Thank you for the comment. Those nuances make sense because the ISP certainly couldn't figure out what was happening. God bless!
This is interesting, what kind of nuances?
Nice video, I just wanted to tell you I'm having a hard time making a decision on what I want to do school wise. So I'm a college student pursuing a four-year degree in social work but I also have a minor in computer science but looking further into the social work field I see that it's underpaid, to make a decent living I would have to get my masters but on the other hand, I like computers. But I just got hired at best buy as a customer service specialist so I would be around technology a lot but I was considering making computer science my major or computer information systems my major, not only for the money but for the stability of having a good career I was just wondering if you could give me some good advice on what to do also what would be some good entry-level computer jobs to apply for once I graduate. I'm currently taking social work classes but I'm just considering changing my major
You should do what you enjoy. I work around many social workers in my job at the hospital and deal with many social workers as I have an adult Autistic son. I can say that there is a desperate need for social workers. I can also say they are overworked and underpaid. My advice would be to keep studying computer science. You can get a job at a company who has help desk staff to get more computer experience than you would as part of the Geek Squad. Many companies also have applications developers so if your interest lies that way you can also move into those positions over time. Try going with a temp agency to begin with. That way you can get a lot of exposure to different companies and when you find one that's a really good foot, many times they will hire you on directly. I've seen it happen a couple of times where I work. Bit first you have to decide which direction you want to go. God bless and best of luck with your decision.
Scott Van Artsdalen I truly appreciate all of this info you gave me.. yea ima stick with the computers and find my interest. Because right now with Best Buy I’m talking about different things like laptops, tablets, phones and stuff so it’s mainly technology items I’m talking about and I enjoy informing a customer about a particular product so I’ll definitely look into it. Any questions or concerns I have I’ll come right back to you. 😁 God bless 🙏🏽. Also, keep it up with the content its very informative.
DNS issues??
No, I think it's going to be a Layer 2 issue. We just need to find it. Thanks for the suggestion though. Most of our internal network problems DO end up being a DNS issue.
DNS or hairpin routing.
Isn’t this just an inside interface config
Issue?
Hard to say. The Ubiquiti device wasn't my equipment. I had no visibility into the device. The problem really made no sense. But when we went back with Cisco everything just worked. No changes on my routers so...
@@NetworkAdminLife well, there’s that... just run Cisco. It just works.
Lol
Thanks for making these videos. It is nice to see someone in the trenches showing the not so glorious part of the work we do and keeping it REAL!
@@PMPerformance You bet. It's not all glitz and glamour is it?
@@NetworkAdminLife not at all! I do support in a large Steel mill too. So even worse! I dream of a heaven that has clean idf/mdf’s like yours hahahah.
Your cable management is something to be proud of as well.
Time for the carrier to set up a test lab before deploying to any other sites!
I have heard that this particular carrier is no longer using Ubiquiti.
@@NetworkAdminLife See what happens when a first date goes horribly wrong. I just had a plumber over to install a new tap set. New guy to the company and two hours later it's still spurting water. His boss calls to tell him to take the rest of the month off and comes over and fixes it himself in 10 minutes! LOL.
@@NetworkAdminLifeLife Probably a good move on their part. Ubiquity is definitely not carrier-grade!
@@Crazy--Clown I am a fan of the tool that gets the job done at the right level of expense reliably and repeatably. From this example, it appears that being carrier-grade requires more than just buying the product and throwing it into a customer's site... In this case, it appears that the vendor had not done adequate preparation and testing prior to attempting to deploy Unfi. To avoid this and have UniFi be a carrier-grade solution, they would have been wise to create a migration lab rather than letting their techs "Figure it out in the field" as appears to be the case here evidenced by the fact that they abandoned UniFi. In this situation, Cisco was better understood by the carrier and would have been a better solution.
It’s Cisco not playing nice with other vendors 😂😂😂
I love the real world troubleshooting videos.
Actually, I do too. I'll try to make some more of those. Thanks for watching!
Ubiquiti gear can be a little finicky to get working, and it's not terribly obvious what is/isn't going to support hardware offloading (ie, offloaded to the ASIC's, aka "fast"). They work great if you do your research, which your carrier clearly didn't do. Not surprising that a carrier wouldn't be familiar with routerOS or have the ability to summon up a valid config. Also if you need wirespeed IPSEC/L3+/DPI/etc, best to just buy Cisco/Juniper/PA/etc, the big bois, and call it a day, no sense trying to hack around limitations when there's actual work to do.
Here I work we're all-uniquiti currently, not really on purpose, it just wound up that way. Helps that we don't need much L3 stuff, so, basically everything works at wirespeed that needs to. Did have a ton of trouble convincing one of their 48 port gigabit switches to allow a 10BASET printer to connect. Auto Negotiate kept trying to run the port at 100mbps, which, obviously didn't work, had to manually set it, and then that got changed automatically upon firmware upgrade at some point which killed that port again because it defaulted the entire switch back to Auto Negotiate. Really annoying to have to fix a problem twice, because it throws your troubleshooting off.
I will say though, the unifi wifi/device platform is slick these days, maybe there's some growing pains on ubiquiti's side but they seem to have ironed out those issues, and the gui/terminal is a joy to use.
Yeah, this video really stirred up the Ubiquiti users. I don't think many got past the title of the video. I'm sure they are fine devices and I actually have come to find out that the guys down at the County use them in small office locations. As it was ISP equipment there was no way for me to get in and take a look and I wouldn't have known what I was looking at anyway. God bless!
@@NetworkAdminLife Oh I'd give yourself a little more credit than that, if you had access, you probably could have figured it out. They have CLI's, and command references, so, you know '--help' your way to victory lol
I swear by Ubiquity but for companies I use SonicWall firewalls in front of Ubiquity Edge series feeding departmental UniFi switches. Perfect combo IMHO
Ubiquiti has become cisco/apple with their care for apple like boxes, stickers and all the fancy looks no support for the end user. I have 4 Unif Poe switches each over 900 usd, went crazy, no support what so ever...
Sorry to hear that. Extreme Networks has always been very responsive. God bless.
@@NetworkAdminLife in the past maybe, no chat option any more, phon number... email are not responded to. I posted in the communities forum, no response there... so I gave up and phasing out UI stuff... it can only get worst, do not want to deploy their equipment any more.
Also need to remember those Cisco switches cost 3x that and support is only good if you actually need it
Thanks man keep going 👍
You got it.
Looks like some one did not know how to setup ubiquitis equipment right
That was my assessment as well. God bless!
Should have been a few minute setup. I have deployed so many Ubiquiti setups across many WAN carriers.
I agree. Our county uses them and never reported this problem. If the ISP were to come back out I bet the switch would work now that they have more experience with them. God bless!
end station get red X :) stp?
It definitely was your settings, and your network issue... not the carrier, as it was proved you could surf the web and at the correct speed. This isn't a ubiquiti issue..
Afraid it was. Replaced with a Cisco unit and all was well.
@@ScottVanArtsdalen still not correct.. it's the settings, it's just Cisco used different settings then Ubiquti
im also a network admin. subscribing to your channel
Welcome aboard! God bless.
Are you allready use Ubiquiti AP's or Switches?
Yes? Then try to config that router better, can be a nice network.
No? Then look for a MikroTik (can do everything you need and more) or something like a StormShield when you need more in-depth security. Cisco isn't that holy anymore these days.
No, this was only one ISP using Ubiquiti. We are an Extreme Networks shop. God bless!
Nice Extreme x450G2!!!!! That wasn’t the problem.
No it was not. The Ubiquiti switches were new to this particular ISP. They didn't know what was going on so they rolled back to Cisco. God bless!
Awesome! New video. Thanks! God bless!
Thanks! Glad you enjoyed it.
If you had reset the ubiquity router it would have worked.
They did. Several times. It was the ISP's equipment so not much I could do with it.
it was dns. even if i'm wrong, it was dns
99% of network problems are server related. >;-)
God bless!
Use a draytek router with the size of this setup.
Haven't heard of those. God bless!
A lot of angry Ubiquiti Fanboys I see :)
It was completely unintentional but yeah, they got riled up. God bless!
it is important that Ubiquiti's feelings are not hurt
@@embalmed Lol!
ubiquity to need long times for adopting devices.....
I've never used Ubiquiti, they seem like they are suited to smaller enterprises. God bless!
@@NetworkAdminLife that's true... Ubiquity Dream Machine Pro already >80% just for 200 Clients...
Dump routers all together and go with Next Gen Firewalls. MUCH better through put. Most will do BGP as well so you could use them for MPLS if you still using it. Next Gens are great for SDWAN, throughput, and layer 7 control. You can make lower bandwidth lines work better for the company with QoS you get with the Layer 7 Viz. Nice looking rack though!
Palo Alto is an NGFW and that is what we use for external routing. God bless!
That's dns problem
Or a hairpin route.
Sounds like you don't actually manage your network. The carrier should just give you a demarc point with your ip block and you should be responsible for actually managing your own gear.
They basically hand off a Layer 2 port to me on both ends of the remote network. I do all the tagging and routing. To me it just looks like a long wire between our main campus and the remote site. This is what many people did not understand about the video. I just get that hand off, I can't troubleshoot anything past that hand off.
@@NetworkAdminLife then you weren't doing your internal routing correctly.
@@nz0z134 All clients at the remote end could ping servers on the campus end. They could get to Internet sites. Not routing issue. Just Active Directory would not work. You could ping the server from a client but not log in via AD. They put their (not mine) Cisco router back and AD worked again.
Something wasn't setup right. Don't blame Ubiquiti or imply that was the issue. Lack of understanding doesn't constitute a failure on the part of the product.
Did you watch the video? I never blamed the product. God bless.
@@NetworkAdminLife Just watched the entire video over again, you certainly do blame the issues on Ubiquiti. Perhaps you need to watch your own video. Thanks for the blessing.
You're complaining about the network closet being used for other things, at least you have a network closet. 😂
I totally understand. I worked at a newpaper once where the hubs and switches were just on people's desk (or under) all over the shop. There was no central wiring. It was a nightmare. God bless!
When people don’t know what they are doing they always blame the device. A router is a router no what the brand is. 99% is always user error!
LoL! And they just keep coming in. I was not the one configuring the device. It is ISP owned. God bless!
100% Something was not configured properly. Not seeing your network on endpoints is networking 101, I'd like to know what type of testing was done. One thing I can't stand in the IT world is when one tech can't figure out an issue, then blames the device/vendor and nay-says them for the rest of their career. Just because a tech from an ISP can't figure out an issue doesn't mean the Ubiquiti device was at fault, at all.
This is not a dig, it's an honest question. I see many replies that are similar to yours. As an customer of this ISP, and having no idea how to configure their device and also no login to their device; what should I have done to troubleshoot this situation? Maybe it will help me in other situations.
Ubiquiti actually makes a lot of great products. It's a shame your carrier didn't know how to configure them. Sounded like a new product for them and they didn't have the experience. Understand it wasn't "your job" to configure their equipment. That said, you should understand that I and many others like me were directed here because you specifically said "No Ubiquiti!" in your title. The algorithm picked up that we have watched similar content and made a suggestion. You bashed the company repeatedly without even giving your viewers a model number, and then you state boldly: "So we won't be a Ubiquiti customer." If you don't want corrections, negative votes, and/or constructive criticism about your content then don't make a video bashing products when you can't even name them or have anything to do with configuring them. This video is about as useful as saying "Don't buy a Ford" because your dealer forgot to install the floormats and you got mud in the carpet on the first day. Maybe pick up an EdgeRouter X and do a little network admin testing of your own, they are only $49. I see Willie Howe replied here, so maybe they could hook you up with one. :) Two decades in the industry here, designing and implementing data center solutions across every vertical over the years from small school districts all the way up to the Fortune 50. The last ten years of my career have been spent focused on the large and truly global enterprise. Can't say there's a lot of Ubiquiti in my enterprise customers, but I use and recommend them for the stuff I do on the side. Mostly charity work, but some of that gets fairly complex. Not a huge fan of their switches to be honest, but their wireless client access and PtP/PtMP solutions are rock solid. The EdgeRouter line is just as solid, though the USG and UDM devices leave a lot to be desired (perpetual beta, waiting for features). Amazing value for the money overall. Especially in small-medium business and remote sites. Anyway, love in Christ.
I don't claim my videos are useful. They are a look into the day to day life of a network admin. Namely me! There are plenty of "useful" video's out there. That is not my goal. If someone finds something useful in my videos, great! If not, sorry, turn the channel. I need to bash on Ubiquiti more, I have gotten more comments on this video than any other. My personal view on Ubiquiti: neutral. Same as on Cisco and Extreme. I do whatever the job requires. My job requires Extreme Network's products, so that is what I use. God bless!
Moving away from UI, MicroTik
Nothing wrong Ubiquiti, our vendor just didn't know how to configure them properly. God bless!
It’s not the Ubiquiti devices, it’s the user configuring then wrong. So if I were you I would stop bashing companies that you clearly say you do not understand. Good luck with your decade old router in there, hope the hackers weren’t watching this video.
If I were you I'd actually watch the entire video. Or cut to the chase and watch this one: th-cam.com/video/YoOENr3HJ-Q/w-d-xo.html God bless.
Agreed, definitely an ID10T error
I was looking for people reviewing Ubiquiti devices for a client to see public-facing reviews. You really shouldn't be giving advice on networking if you have over 100 endpoints in that rack connected to a 50Mbps down connection. Running a VPN even with a synchronous 50/50 will be hilarious.
Again, not my choice. Our county overlords arrange for all the WAN connectivity. I do clinic side only. Hope you tell your client Ubiquity is not a one size fits all solution.
Ubiquiti devices are more than sufficient for the size of delivery you have installed. Probably a misconfiguration or just a bad deployment. If I was that company's admin, I'd suggest adding multiple internet connections and aggregate them. Ubiquiti Gateway Pro 4 would do that and more in a very competitively priced package. There's no way they're having a good experience with a VPN at that speed.
So it was a wrongly configured router... Kind of misleading title, nothing wrong with ubiquiti itself, only a bad isp
Absolutely correct title. I have no more Ubiquiti in any of my networks.
@@NetworkAdminLife being so stubborn doesn't bring any good, your video got more dislike than like, which is rare, but you still maintain that your title isn't misleading...
Illegitimate claim. Ubiquiti can easily get the job done.
It wasn't my router. It belonged to someone else.
Not sure what your position in IT is, but it doesn't seem you know much. Sorry, just what this video portrayed.
I don't know much about Ubiquti. Why should I? It's not what we use at the hospital. (And I earn a LOT of money not knowing anything about Ubiquiti) God bless!
@@NetworkAdminLife It's not about what your employer pays you. This is a perfect example of why MSP's eventually weed out network admins. Don't limit yourself to not having to know Ubiquiti unifi. Employee IT staff always have the "I don't need to know that" mentality. It's easy to blame equipment or vendors, but this just makes you an IT vendor manager.
@@danielchamorro1288 So, if you watched the video, you would know that the Ubiquiti device was owned and managed by my ISP. At your workplace do you normally configure or repair your ISP's on-prem equipment? Because that's what you're suggesting I should have done. I guess I'm an anomally based on all the resonses but I do NOT fix my ISP's equipment. That's their job. That's what I pay them for.
Unifi routers are not the best, but you guys definitely didn't configure it right either. Pfsense is my preferred router, with ubiquiti switches and wifi
We didn't configure them. The ISP did. God bless!
Well, it is obvious the Ubiquiti router was not properly configured. I have a Fiber connection from Comcast (100/100) and have successfully configured an Edge Router as well as a Unfi Dream Machine Pro and both worked perfectly. There are tons of HowTo TH-cam videos out there to show you how to properly configure an Edge Router and a Drean Machine Pro. To come out and bash a brand because you are incapable of configuring it is not professional. I find it hard to believe you are a network admin for life.
Well, it is obvious you didn't watch the video. You read the title and got angry. The router was owned and configured by my ISP. You do know what an ISP is don't you? Do you usually take over configuration duties of your vendors? Do you pay someone for a job and then do it for them?
so, not much knowledge on the network side really, huh? i would be ashamed to make this video. i own at my home 3 ubnt routers, yeah they have some vpn issues but nothing serious. your described issues are misconfigs or the lack of understanding networking.
LOL! You really didn't watch the video did you?
Actually I"m going to have to watch the video again because the one thing EVERYONE is missing is, this router belonged to the ISP.... NOT me. It was not my equipment to configure. I only use Extreme Networks' equipment. THEY could not get THEIR Ubiquti router to work. I hope that makes it more clear.
We have around 14 sites in worldwide using Unifi Wi-Fi System and we are still struggling on some DC in some offices.
Honestly that can happen with any vendor's equipment. My problem with this Ubiquity equipment was that it was not mine, and I couldn't work on it. It belonged to the carrier and they didn't seem to understand it very well. They put the Cisco router back in and we were back in business. God bless!
PfSense. I can't understand why anyone uses anything else.
UBNT is the easyest equipment to manage...
I actually agree. Our ISP just ran into a situation they didn't know how to correct so they used an upgraded Cisco router instead. God bless.