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Gamestop's worst move was forcing the employees to upsell and add stuff or they get fired. People don't want to shop at Gamestop anymore because they either don't want to be pestered, or they don't want to deal with the guilt of telling an employee "no" to the upsold stuff, potentially costing them their job. This happens to a lot of retail stores when CEOs implement policies to try and raise the stock price. Then it harms the company, so they panic and add more of these policies to try and bring up the cost per transaction, not realizing that those policies are harming the company by bringing the total number of transactions per month down. Look what's happening to Best Buy. Same thing.
I have a friend who works at gamestop I feel so bad for her. It seems like the only regulars are creeps who come in just to stare at her and the other girl employees. Plus my friend is a mom. When they DO give her shifts, there's always some major problem she has to fix or just deal with. Latest being a broken AC that made the store 90⁰f inside. So when she gets home she's exhausted. I know retail jobs are hell but gamestop seems like a whole new layer of it.
Trust me, we don't want to upsell to you either. Every employee knows its a scam, and we always talked about how guilty we felt when the store was empty. But like you said, if we don't upsell, we lose our jobs (I dont work there anymore)
No, it's entirely his fault for not back flipping off the counter while also kicking the robber unconscious. I expect that or something similar from all my employees to protect merchandise. "Robbed..? How hard did you upside-down spinning roundhouse him? YOU DIDN'T EVEN TRY?" I'd fire him too.
I am not an advocate for GameStop but I believe it would be assumed that if you bought a game used with advertised content that requires a code you would assume that you would not be able to use it if it was secondhand
Yeah, it's just common sense. Granted, I don't remember what game it was, but years ago I bought a game that had the codes NOT claimed (if the code is in the box, I try it even though I don't expect it to work). That was pretty cool.
I find it weird how GamerFromMars would refer to Chris Chan as a “transgender activist”, when they already made a 3-part documentary on them; Chris Chan was far from an “activist”. Also, those other stories about people being pissed off at a GameStop or setting fire to a GameStop really doesn’t impact the company as a whole, they were purely anecdotal.
I went to Gamestop right before Christmas in order to get the new Switch OLED model, all they had were used standard models and told me it was unlikely to find it during the holidays. I then went to Best Buy instead and got it immediately, not that unlikely apparently.
Honestly the sonics arms being the wrong color is something that I would’ve been mad over at like 11 years old. The fact that a grown man is throwing tantrums in a game store over it is beyond disturbing
The problem was that the value of Gamestop was that it was *the* hub for second-hand games. But to maximize their profit margins, they gradually gave their customers more and more of a raw deal. You could bring them a Santa sack full of games for trade-in, and they'd offer you like $3.50 in store credit for the whole lot. Just for them to turn around and sell the games for like $5 less that what you'd pay to buy it new anyway. Even when the price of the new game got lowered, the pre-owned price would stay the same, so you'd pay more for a used product lmao. Corporate greed killed that place. And they just doubled down, rather than adjusting course early. At this point, I don't think Gamestop could make a real comeback.
I'll never forget the moment I was offered 30 cents for a game they were selling used copies of for $25 on the shelf directly behind me. I genuinely laughed, took the game, and sold it on fb for $20. Never went back to another gamestop.
@@chrisprilloisebola disagree with that. Like, yeah, digital storefronts definitely hit them, but Gamestop's real margins were always from secondhand sales. That demand didn't go away just because digital storefronts popped up. People will always look for discounted games and consoles.
Calling these events that ruined GameStop is kinda pushing it. Especially with the instances of the mall fire and Chris Chan. Those were just isolated events that hardly had any effect on the company.
Yeah, this TH-camr... I don't really like his approach. Between that and trying to respectful to Chris Chan, I don't think I'll be clicking on any more of his videos
@@jefff3023 I feel like that he did that cause of TH-cam's algorithm. He had to put a catchy title cause the algorithm would've made it harder to find if he something as generic as a title like "Gamestop's Biggest Controversies." A lot of people I'm subbed to have done this.
@@jefff3023the internet can never decide if using chris chan's pronouns are okay or not and it sucks because I've seen people get called out as anti trans for not using chris chan's pronouns so it's better safe than canceled
It's new in the sense that the game hasn't been played. You may (rightly) consider that not new, but by their standards it is, and it's just a disagreement.
I always go in thinking that and even when I buy a new game that has a DLC code I’ll punch it in right away so if I ever do sell the game no one won’t get the code I’ve bought many used games where the DLC code was used if I want the DLC I’ll just wait until it goes down in price
This wind comment of the month. Oh, geez my sides. This is the kind of comment that ruins you if you read it at the dinner table. The kind of laughter you just can't hold and it becomes funnier if you try.
I was a GameStop store manager in northern NJ in the early 2000s. Even though my store was consistently in the top 3, and even number 1 multiple times for reservations and the crappy magazine subscriptions, I was let go when the store didn't meet the quotas 3 times in a short time of stagnation. I was even admonished by the district manager when I got a secret shopper who said I was very nice and seemed "genuinely enthusiastic" about helping her, but didn't offer a subscription. After being in retail management for over 15 years, I didn't give a shit about quotas, it was about my employees and customer service. Of course not too long after leaving, the district manager was fired for threatening another store manager to go into work because they were shorthanded while he was at his grandmother's funeral or be fired. He refused, got fired, sued and won, hence the DM getting the boot.
its so sad hearing about the kid struggling with mental health and all the mother could do was kick him out. he clearly needed support and professional help
‘I only wanted to hurt myself’ so the genius goes and burns down a mall that employees hundreds of people, and potentially could have had hundreds more victims wandering around
@@GrabTheSwitchMike He had a gun and didn't shoot anyone with it, I think that speaks to his intent. It was obviously terribly flawed logic, but if you got rejected from 3 separate hospitals trying to commit yourself, I'd get someone going "ALRIGHT I'M GONNA MAKE SURE THEY DON'T MISS THIS ONE"
There's also GAME in UK, most of them were killed by GameStop influence, only thing left now is Cex, GAME end up being bought by Sports Direct and now has its own section in Sports Direct stores instead of being their own standalone stores, so yeah
Half time you go in they dont have the game you want and 90% of the time they never have the gaming hardware you want, so its basically an online store as its brick and mortars are over run with figurines
Honestly that’s one of the only things I bought from them recently. That and tears of the kingdom for $12 release day. I only shopped in recent years there when special deals were ongoing.
I shop at the GameStop near me only because I prefer physical copies and I really like the employee that works there. He makes the experience chill and stress free every time I go in there for something. He's the first GameStop employee in year that I enjoy talking to while making my purchases. I would like for him to be employed for as long as possible.
I worked at Gamestop for nearly 5 years and without a doubt the wallstreetbets stock meme era was the best time to work there. My favorite memory was when a guy came into our location and asked "Have you guys gotten a bonus or pay increase from all this stock stuff?" My manager responded with a simple "No, but I wish we did." The guy then left without a word and came back an hour or so later and handed me and my manager a Jimmy Johns gift card both were $50. He then said "Thank you for putting up with the corporate bs." I never saw that guy again but I hope he's doing fine.
When I was a manager at GameStop, it was one of the best times in my life because of the people I met (some I’m still friends with), the industry because it was during the PS2/GC/Xbox time to PS3 launch, but the company was hands down the worst I’ve ever worked for. I dealt with all the stuff listed here. They always minimized my accomplishments as the manager because we always sold more new than used. Even doing it in front of my staff, making us feel like we were worthless in their eyes. And to end it all of course they fired me for completely made up reasons. This is the only past job I ever got fired from that I look to see their downfall. Any other firing I’ve ever had I was ok with, and I sold cars for 4 years lol. But fuck GameStop! 😂
i worked at a gamestop briefly post college. It was my part time part time job. I was subbing during the day, assistant manager at a different retail store, and grunt at GS. It got ridiculous when they wanted me to post numbers i could never hope to achieve with my 2-4 hours a week. the upsell stuff was the worst of it. i just resigned than sell my soul.
Our local GameStop blatantly accepted stolen goods. We took in new Wii remotes and were told they couldn't accept new goods but if we went out to the parking lot and opened them, they would be none the wiser. They were located in the same strip as a Walmart so people would steal controllers and take them straight to that Gamestop.
Yeah even reading the quote that the mom gave when interviewed just portrays them as shitty parents. They're honestly really lucky cause if the guy wasn't an adult then they would've been legally held liable for the damages he caused. Especially cause it sounds they knew about this his instability and just didn't care to even help him get treatment.
Know what happened back in 2001-2002 when I'd bought a used copy of FFIX? I got to the point where you switch to the 2nd disk and so I do so... Nothin', oh wait, it's because it was the 2nd FFVIII disc lol. I was pretty upset about that, especially since I was broke.
OK, I KNOW i didn't just hear Nux "mispronounce" the word "versions" at 9:07. Were it anyone else I'd have given them the benefit of the doubt, But him? Nuh uh heh
I still buy physical games but hate gamestop. I wish i could go back in time and slap my younger self for trading in stuff. They’ve sold me opened “new” copies that werent sealed and added warranties and a magazine subscription without my consent. The only time I’ve purchased from them in the last decade is when theres a rare collectors edition and gamestop has it online first and i dont wanna miss out
We have a thing in Sweden where you have to do internships for a week or two when you’re around 13-14 to see what working is like. You’re not really supposed to contribute, just learn what working in the branch is like. I asked GameStop when I was 13 and they said yes and were going to call me with more information asap. They never called and when I called them a week before the internship was about to begin they were extremely rude and said they don’t take internships at all. So I almost failed to get an internship at all that year. I get that the employee was probably stressed, but why snap at a child when you even told them they could do their internship at your workplace?
I worked at gamestop and like others are saying they really did force us to pester our customers and a lot of usual customers stopped coming in because of that. I didn't like pestering my customers so they started to write me up over things like numbers to get me fired so I quit. LOL
I remember a few locations around my area. There used to be four or five. Two locations was in my local mall and the rest next to seperate walmarts. I remember buying Assassins Creed or Halo and remembering not receiving the game and I had to go back to get it. Thankfully there was no issue with management but employees can be forgetful. I think it happened twice and the second time I made sure there is games in my cases. I remember back when Gamestop marketed selling games for the first time and you can get up to 15 dollars per game. I remember thinking I can sell four games and buy a brand new game, but it turns out the total for my games would be 15 cents (Not exactly but I remember it being very low). I then later bought Kirby's air ride. Last time I bought a game was Xenoblade Chronicles and that was about two years ago. Crazy to think gamestop had been strong enough to have two locations in a mall, but years later would hardly exist in my area. I still remember where those locations where in my mall, one near the theater and the other next to JCPenny. If it werent for the harshness of corporate gamestop I'd probably be happy working at one, as Video games is my hobby.
I remember the GameStop Ma'am incident. Trans people reacted to the whole thing and condemned her actions, as the employee obviously wasn't being transphobic. Her yelling and making a fuss might have caused him to misspeak.
yeah it was an honest mistake. while she is trans, she still looks a bit masculine. anyone could slip up. but i do gotta say, she *_rocks_* both outfits imo
I'm glad you mentioned the NFT marketplace thing because I remember my sister searching the web one day to find out that someone had added an infamous 9/11 picture to the marketplace as a "purchasable NFT" as if it was some cruel sick joke. That news was the first time I heard GameStop doing NFTs, but nevertheless, I had been far done with GameStop at the point, especially when I can buy new games for cheaper literally anywhere else.
I was am employee at GameStop during the circle of life era . There was so much pressure on us to keep those metrics up , we’d buy things just to keep it up. We would use reserves as a pseudo bank at my store
I heard a story that gamestop implemented a store procedure where they would open new games that were rare and pass them off as "used" so they can charge a higher price.
I’m confused. Wouldn’t people pay more for an unopened game than an opened and used one? Maybe I’m just ignorant, but I know when it comes to action figures, dolls, rare Lego sets, etc. the “never removed from box” ones fetch higher prices.
@@karaoconnoraliasraidra an individual can resell an unopened copy at a higher price, but a retailer is legally mandated to sell all new copies at the msrp set by the publisher of the product. GameStop cannot legally price a "brand new" game higher than the msrp. That's why they opened them and sold them as used. Used prices are at their discretion.
@@zeekay9941 Oh, that makes sense! I hadn’t thought about chain stores having to follow rules that individual sellers don’t. I guess those rules are in place so stores don’t charge scalper prices.
Once when an employee wouldn't leave me alone about joining all that other crap, I just said nevermind I'll get it at Walmart. And walked out. Walmart is just 5 minutes away anyway
I remember there used to be a time that I actually really wanted to work for GameStop. It looked like a nice place to work especially going in as a customer how happy people appeared to be at the store. It looks like a fun place to work because it was a place that you sold video games. I love playing video games and I just thought being at a place where I just sell them would be fun. I never got a job at GameStop. The closest I did was a mass hiring event of a whole bunch of stores in my area meeting up in one place to interview people for all the different stores in the area but I was working two other jobs at the time and despite the fact that I literally said to the manager that I'm willing to quit at least one of the jobs I have to work there I couldn't get the job. Knowing how awful of a company GameStop is and how awful it is to work during how circle they are to their employees it looks like I dodged the bullet.
The manager probably heard you say you’d quit your other job on a dime, and took it as a red flag. They are looking for people who will work a very long time, and you kinda proved you don’t value a long term job (in his eyes at least)
Ohh hell I used to think this to as a teen but I realized GameStop is awful I still will give them my money as long as they got the product but I hate them as a company
@@coopdoggdaroc2097 I mini boycott wouldn’t hurt. If you have other options or online retailers work for you, I’d recommend going with those. It’s up to you but I don’t think I’m shopping there much more
Funny enough i once considered working there when i was in high school, but now after hearing the horror stories from people who actually worked there I'm kinda glad i didn't.
Dude EB Games was the shit as a kid, they always had games from the past 2-3 gens and they would mark a ton of really good games off super cheap and throw em in the bargain bin. I went a year ago and they had basically just funko pops and video game merch.
I am never calling Chris a "her". Chris became "trans" to get with girls and have another way to make people feel bad for him and have mercy for sleeping with his mom
It doesn't hurt me to acknowledge this person is absolutely bonkers and still call her "her". Thats a weird idea that this is something people have to "earn". Imagine if we were that petty with everyone's identity, lol. I will call you whatever you want me to call you because it has literally nothing to do with me. And then we all can immediately go on with our individual lives.
@@notorioustori you don't get it. He is claiming to be a girl in order to have better chances at befriending other girls, not because he actually believes he's a girl. And besides, the only reason I (and many many others) refer to someone by their new pronouns is because it is respectful. I have no respect for Chris.
@@danedi2951 I don't care what reason people have, tbh. I'm not a gatekeeper of a stranger's personal journey. It's neither my problem nor my business. Especially when biological females are still pretty good judges of characters and if that's this person's reason, then that's their hard lesson to learn (as there are many reasons to like and dislike someone regardless of what demographic boxes they check). A weirdo comes in many stripes and the older you get, the more you'll realize the best reaction is "yep, ok." and keep it moving. For some people, all attention is good attention, and any reaction gives them license to believe they are living rent-free in someone else's head. So, making a big deal about it is exactly what she wants. Growing up, I learned pretty quickly that the quickest way to quiet a bully is to agree with them. Acceptance isn't about respect, endorsement, or support. It's just acknowledgment of a thing that requires no emotional input.
Some of these wouldn't have anything to do with a total company collapse, particularly individual store issues. Things that were missed were the start of retro games leading to mass acceptance of repros, the attempt to boycott and subsequently walk back digital only systems, and of course, the change to Nerd culture purchases over gaming. Ironically, wallstreetbets probably gave GS an extra 10 years.
If GameStop totally collapses the cause is gonna be mostly from not being able to adapt to changing times. It happened to Blockbuster as better rental services came into the picture. Then once streaming services were introduced that was pretty much the final nail in the coffin for Blockbuster. The fact that the location in Oregon is still open to this day just shows that there's a market of people who miss this old way of renting stuff and want to see it survive.
Former employee here (Bless my heart, I know) and its JUST as bad working there as described in its entirety. The "Circle of Life", meeting Pro stats every week, etc. My store was located in a low-traffic strip mall in a relatively rural town so I was constantly getting shit for my numbers not being good, despite the fact we had maybe 3 transactions that day that didn't count to our metrics. They added conversion recently, which is worse bc if you have low foot traffic? Good luck Don't work for GameStop
I worked at Gamestop between 2006 and 2007, right up until Halo 3 came out. Anyway, when they started giving us percentages based on sales of pre-owned, new, subs, reserves, etc. (not sure if it was called 'circle of life' at that point) we just put someone's Game Stop Rewards Card next to our scanner and would scan it, as we learned you didn't lose your percentages if you scanned one during the transaction.
i feel bad for the guy who started the fire. he tried multiple times to get help and wasn’t able to. that’s a failure of the medical system and to me they hold some blame for what happened. it’s very telling that the man told everyone to leave. that confirms that he wanted to hurt no one but himself. i’m glad no one else was hurt. at the end of the day it was just a building.
I got fired for refusing to upsell the subscription to the magazine after every one of my regular customers told me they hated that. That and I was the highest paid person there being a holdover from Funcoland
my son was having a mental breakdown so I kicked him out onto the street, he must have snapped for some reason, no idea why. It was almost like he had nothing left and nowhere else to go, I guess we'll never know.
Okay the dude who lit the GameStop on fire... the mother is clearly a huge problem in all this. He attempted to admit himself and get help and literally NO ONE would help him. Not the facilities, certainly not his mother who chose to kick him out instead, and then family and friends who all of a sudden want to say they had no idea he would do this?? The signs where there that he was going to do something and yet there's no accountability from anyone around him. Poor guy deserved better people in his life.
Gamestop: *uses shady and downright wrong business practices, abuses employees to the point they can't pay rent, only offers $15 for your ps5 trade-in* Also Gamestop: Why are we going out of business?? 😢😢 Why are we losing customers?? 😮😮 Nobody wants to work here! It's obviously because they're just lazy
Gamestop has 0 debt except a small low interest loan from the french government in response to COVID 19 and over a billion dollars in cash reserves. Plus, last quarter, they had positive cash flow.
I'll never understand when people complain about the non-game merch. It's nice to be able to get those kinds of collectibles without having to go online, especially when buying physical video games is barely a thing anymore. It makes sense to give floorspace to things people might actually buy instead of games that are going to sit there as people buy digital copies. And I'm just going to say it. Sonic looks better with the blue arms.
Most gamers dislike a lot of them going digital and actually WANT physical copies. Digital only tends to be worse for gamers and better for the companies as it saves them money and games remain just as expensive
@26:40 I never hear this one brought up much but I remember they were offering a GameStop credit card that had an interest rate that’s was borderline criminal and completely predatory, that they were trying to sell it like “walk out with a ps3 and bunch of games right now” “sign here”
You can hardly blame GameStop for the mall arson. The mom who thought her mentally ill son could magically survive on his own once he turned 18 is where a good chunk of the blame should go.
As soon as GFM mentioned Sonic Boom, I instantly knew what happened. And still not the worst thing Chris Chan had done. And glad to hear the Chris Chan impersonation again.
Starting a fire that led to people dying is bad but turning up to court blaming the firefighters saying if they did a better job everyone would still be here is some pyscho shit.
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So, you use the chris pronouns, but still mock his stupid voice? Double standards much?
Gamestop's worst move was forcing the employees to upsell and add stuff or they get fired. People don't want to shop at Gamestop anymore because they either don't want to be pestered, or they don't want to deal with the guilt of telling an employee "no" to the upsold stuff, potentially costing them their job.
This happens to a lot of retail stores when CEOs implement policies to try and raise the stock price. Then it harms the company, so they panic and add more of these policies to try and bring up the cost per transaction, not realizing that those policies are harming the company by bringing the total number of transactions per month down.
Look what's happening to Best Buy. Same thing.
I have a friend who works at gamestop I feel so bad for her. It seems like the only regulars are creeps who come in just to stare at her and the other girl employees. Plus my friend is a mom. When they DO give her shifts, there's always some major problem she has to fix or just deal with. Latest being a broken AC that made the store 90⁰f inside. So when she gets home she's exhausted. I know retail jobs are hell but gamestop seems like a whole new layer of it.
I’ve had to tell people no multiple times and ive even had some sneak in warranties and gameinformer sub in
They wont sell you any new gen system unless you get their most premium subscription. Thats why i bought my oled switch at best buy
Trust me, we don't want to upsell to you either. Every employee knows its a scam, and we always talked about how guilty we felt when the store was empty. But like you said, if we don't upsell, we lose our jobs (I dont work there anymore)
The clerk who sold me my 3DS must have been fired, as he didn't try to get me to join, subscribe, sign up for, or buy anything else. Decent guy.
I feel for that employee who couldn't do anything to prevent these 10 PS5s from being stolen.
Why on earth would that employee potentially risk his life to protect property of that horrible organization?
No, it's entirely his fault for not back flipping off the counter while also kicking the robber unconscious.
I expect that or something similar from all my employees to protect merchandise.
"Robbed..? How hard did you upside-down spinning roundhouse him? YOU DIDN'T EVEN TRY?"
I'd fire him too.
@@Seattletyy93bro thinks all of his employees are bruce lee
It’s GameStop. They weren’t going to grow old with this company anyway, it’s better they are forced to look for a real job
@@Seattletyy93 i hope youre not this braindead. I want you to defend yourself against a gun and see what happens lmao.
I am not an advocate for GameStop but I believe it would be assumed that if you bought a game used with advertised content that requires a code you would assume that you would not be able to use it if it was secondhand
That’s what I was thinking too
Same reason a box of poptarts has warnings, lol. If a lawyer can blame a company for human stupidity, they will.
Yeah, it's just common sense. Granted, I don't remember what game it was, but years ago I bought a game that had the codes NOT claimed (if the code is in the box, I try it even though I don't expect it to work). That was pretty cool.
This, it was a bonus thing. thats why the game was $5 cheaper.
You can’t advertise a product and not give it when someone buys it
I find it weird how GamerFromMars would refer to Chris Chan as a “transgender activist”, when they already made a 3-part documentary on them; Chris Chan was far from an “activist”. Also, those other stories about people being pissed off at a GameStop or setting fire to a GameStop really doesn’t impact the company as a whole, they were purely anecdotal.
I think that's cause there's a line Gamer is trying not to cross: bias.
3-part? Geno Samuels documentary is going on 82 parts. The definitive word on "the most documented person in history".
I went to Gamestop right before Christmas in order to get the new Switch OLED model, all they had were used standard models and told me it was unlikely to find it during the holidays. I then went to Best Buy instead and got it immediately, not that unlikely apparently.
GameStop was the Pawn Stars of video game buying
"Best I can do is a nickel."
@AzureWolf168 A half penny
No, scratch that. They're worth more than their face value nowadays.
I hope its not a dis towards the pawn stars show, I love the show.
@@MoonlightXYZ Was our sarcasm really that sharp?
except even the prices pawn stars offer were more fair.
Holy shit Nux's Chris-Chan impression just about killed me
Im not sure if that's Nux or Solid JJ
@DoktahDoktah I'm just guessing Nux since Ive listened to a ton of the some ordinary podcast lately during work so his voice is easy to catch lmao
@Exidel it might be GamerFromMars too. I recall hear that impression alot and i think its done in all his videos.
@@DoktahDoktah true, i just figured it was Nux since i think he did all the other voiceovers of text
That's Solid JJ. Although it can be hard to tell with voice actors.
Honestly the sonics arms being the wrong color is something that I would’ve been mad over at like 11 years old. The fact that a grown man is throwing tantrums in a game store over it is beyond disturbing
He's very mentally disabled
Oh yeah, Chris-chan even threatened Sega with violence over his fucking arms
Sadly it wouldn't be the worse thing he's done
If you haven't seen the chris chan series gamer from mars did I highly suggest you do
In other news Chris has had the charges against it for banging his dementia ridden mom dropped. Next step will be the murder saga.
The problem was that the value of Gamestop was that it was *the* hub for second-hand games. But to maximize their profit margins, they gradually gave their customers more and more of a raw deal.
You could bring them a Santa sack full of games for trade-in, and they'd offer you like $3.50 in store credit for the whole lot. Just for them to turn around and sell the games for like $5 less that what you'd pay to buy it new anyway. Even when the price of the new game got lowered, the pre-owned price would stay the same, so you'd pay more for a used product lmao.
Corporate greed killed that place. And they just doubled down, rather than adjusting course early. At this point, I don't think Gamestop could make a real comeback.
I'll never forget the moment I was offered 30 cents for a game they were selling used copies of for $25 on the shelf directly behind me. I genuinely laughed, took the game, and sold it on fb for $20. Never went back to another gamestop.
They ain’t comming back they dying
anyone actually trading in games there, instead of selling it, deserved it tbh
lol and I dont think it was coroprate greed. Just the fact that digital game market has basically taken over. This makes the most sense
@@chrisprilloisebola disagree with that. Like, yeah, digital storefronts definitely hit them, but Gamestop's real margins were always from secondhand sales. That demand didn't go away just because digital storefronts popped up. People will always look for discounted games and consoles.
As soon as he said Sonic Boom I knew exactly where it was going 😭💀
They shouldn't have called anybody, those yellow shirted foes are the real villains. All hail tan arms.
same
Made me have a ptsd flashback hearing that key word
Same
@@cian.ofrr
Fun fact: Chris Chan was also ban from all GameStop for a couple of years after the event.
Perfectly balanced as all things should be
They recently just got outta jail for incest!
@@Memento_Mori_Morals only got out due to the charges being dropped
Calling these events that ruined GameStop is kinda pushing it. Especially with the instances of the mall fire and Chris Chan. Those were just isolated events that hardly had any effect on the company.
Yeah, this TH-camr... I don't really like his approach. Between that and trying to respectful to Chris Chan, I don't think I'll be clicking on any more of his videos
@@jefff3023 I feel like that he did that cause of TH-cam's algorithm. He had to put a catchy title cause the algorithm would've made it harder to find if he something as generic as a title like "Gamestop's Biggest Controversies." A lot of people I'm subbed to have done this.
@@jefff3023the internet can never decide if using chris chan's pronouns are okay or not and it sucks because I've seen people get called out as anti trans for not using chris chan's pronouns so it's better safe than canceled
Idk how Gamestop gets away with this but if a game isn’t sealed it is NOT new. They still do this
It's new in the sense that the game hasn't been played. You may (rightly) consider that not new, but by their standards it is, and it's just a disagreement.
Sigh
how so? If it hasnt been used, then it is new
@@chrisprilloisebolaa new item means the item is unopened. This would be an "Open Box" Item
@@CaptainApathetic game stop doesnt have that. It is either new or someone used it before.
The first story you should always assume that the dlc codes already been used for a used game
Yeah, unless it was a kid who was 10 or under.... I have been aware of this sorta stuff for decades... the 90s made this sorta thing clear.
@@Memento_Mori_Morals kids shouldnt be buying and playing T rated games
Yeah I just think he wanted to make a lawsuit for big money cause common sense he should’ve known
I always go in thinking that and even when I buy a new game that has a DLC code I’ll punch it in right away so if I ever do sell the game no one won’t get the code
I’ve bought many used games where the DLC code was used if I want the DLC I’ll just wait until it goes down in price
It used to be such a rush just walking into a Gamestop to browse, but after getting ripped off enough times, it became a dread to walk in there.
One time use codes being already used in preowned games is absolutely no fault of gamestop. Surely common sense would tell a person its already used.
A whole generation really got scammed with their trade ins 💀
Fraud from game sellers😂😂
It wasn't worth my time to drive down to GameStop just to be insulted so I kept my games, crappy ones and all lol
Me being one those guys
I was one of those fools lol
I was never one of those kids thank god
Referring to Chris Chan a transgender activist is like calling Abraham Lincoln a theater enthusiast.
Nah bro, more like calling al-Qaeda an ambassador from the muslim community.
John Wayne Gacy - the basement renovator and birthday clown
This wind comment of the month. Oh, geez my sides. This is the kind of comment that ruins you if you read it at the dinner table. The kind of laughter you just can't hold and it becomes funnier if you try.
Calling Chris a her is offensive. People SHOULD NOT play pretend and participate in the mental disorders of these people
Timothy McVeigh, a fertilizer enthusiast.
That's why a GameStop closed near by and, a few months later it turned into a Cricket wireless store
And in my case, a local GameStop became a Sephora
@@saulthechicanootakumine became a chinese hair salon lmao
@@saulthechicanootaku wow.
@@smoovkilla true, lmao
I forgot about that bit of Chris chan lore 😂
The ad is dumb too, give your information so you can get it removed from online 😅
Hey, how about you send me your credit card and bank account info so I can scrub it from the dark web? lmao
(this is a joke don't send me anything)
I was a GameStop store manager in northern NJ in the early 2000s. Even though my store was consistently in the top 3, and even number 1 multiple times for reservations and the crappy magazine subscriptions, I was let go when the store didn't meet the quotas 3 times in a short time of stagnation. I was even admonished by the district manager when I got a secret shopper who said I was very nice and seemed "genuinely enthusiastic" about helping her, but didn't offer a subscription. After being in retail management for over 15 years, I didn't give a shit about quotas, it was about my employees and customer service.
Of course not too long after leaving, the district manager was fired for threatening another store manager to go into work because they were shorthanded while he was at his grandmother's funeral or be fired. He refused, got fired, sued and won, hence the DM getting the boot.
its so sad hearing about the kid struggling with mental health and all the mother could do was kick him out. he clearly needed support and professional help
Yea. I understand the 15 year jail sentence but the man also needed help.
I don't understand removing the possibility of parole, especially with a 15 year sentence.
‘I only wanted to hurt myself’ so the genius goes and burns down a mall that employees hundreds of people, and potentially could have had hundreds more victims wandering around
@@GrabTheSwitchMikefacts. Playing the sympathy card
@@GrabTheSwitchMike He had a gun and didn't shoot anyone with it, I think that speaks to his intent. It was obviously terribly flawed logic, but if you got rejected from 3 separate hospitals trying to commit yourself, I'd get someone going "ALRIGHT I'M GONNA MAKE SURE THEY DON'T MISS THIS ONE"
As an gamestop employee for a few years now, yeah, it's been like this. :(
Sorry😢
I miss EB and Baggages so much. Hell I miss having more options than just GameStop. Buying online is more convenient but often a roll of the die.
There's also GAME in UK, most of them were killed by GameStop influence, only thing left now is Cex, GAME end up being bought by Sports Direct and now has its own section in Sports Direct stores instead of being their own standalone stores, so yeah
...is that Nux reading the quotes?
Sounds just like him 👀
Selling funkopop was a bad move
How? (I genuinely want to know why u think that)
Not really. I bought some. Maybe if they had good games at a good price I'd buy.
Yes and no. Bit annoying walking in to an already tiny EB games only to find they used half the store to stock funko's
Half time you go in they dont have the game you want and 90% of the time they never have the gaming hardware you want, so its basically an online store as its brick and mortars are over run with figurines
Honestly that’s one of the only things I bought from them recently. That and tears of the kingdom for $12 release day. I only shopped in recent years there when special deals were ongoing.
I shop at the GameStop near me only because I prefer physical copies and I really like the employee that works there. He makes the experience chill and stress free every time I go in there for something. He's the first GameStop employee in year that I enjoy talking to while making my purchases. I would like for him to be employed for as long as possible.
I worked at Gamestop for nearly 5 years and without a doubt the wallstreetbets stock meme era was the best time to work there. My favorite memory was when a guy came into our location and asked "Have you guys gotten a bonus or pay increase from all this stock stuff?" My manager responded with a simple "No, but I wish we did." The guy then left without a word and came back an hour or so later and handed me and my manager a Jimmy Johns gift card both were $50. He then said "Thank you for putting up with the corporate bs." I never saw that guy again but I hope he's doing fine.
That robbery story was a little unsettling, I don't want to imagine how the employee felt honestly
Yep
WOW ITS THE GUY THAT MAKES SLIGHTLY INTERESTING TOUHOU CONTENT
uncommon cameo from chris chan
Chris Chan himself helped ruin an entire company? Amazing
He ruined anything he/she came into contact with. Like a reverse Midas touch
When I was a manager at GameStop, it was one of the best times in my life because of the people I met (some I’m still friends with), the industry because it was during the PS2/GC/Xbox time to PS3 launch, but the company was hands down the worst I’ve ever worked for. I dealt with all the stuff listed here. They always minimized my accomplishments as the manager because we always sold more new than used. Even doing it in front of my staff, making us feel like we were worthless in their eyes. And to end it all of course they fired me for completely made up reasons. This is the only past job I ever got fired from that I look to see their downfall. Any other firing I’ve ever had I was ok with, and I sold cars for 4 years lol. But fuck GameStop! 😂
Two trans women making spectacles of themselves did not ruin GameStop.
i worked at a gamestop briefly post college. It was my part time part time job. I was subbing during the day, assistant manager at a different retail store, and grunt at GS. It got ridiculous when they wanted me to post numbers i could never hope to achieve with my 2-4 hours a week. the upsell stuff was the worst of it. i just resigned than sell my soul.
The person who is narrating ChrisChan is hysterical
Our local GameStop blatantly accepted stolen goods. We took in new Wii remotes and were told they couldn't accept new goods but if we went out to the parking lot and opened them, they would be none the wiser. They were located in the same strip as a Walmart so people would steal controllers and take them straight to that Gamestop.
IT'S MA'AM
I just wanna say you did a really great job of explaining how the stock was forced to explode in price.
I feel bad for the employees
The first example is just a person who doesn't understand reality.
As a millennial, you know I love a good Gamestop downfall story. They've lasted too long!
I actually feel really bad for the fire guy. What was his mom thinking
I’d also like to know what the people at the three places that refused his request to be committed were thinking.
@@karaoconnoraliasraidra I feel like that might be easier to guess. Probably "eh, who cares"
Yeah even reading the quote that the mom gave when interviewed just portrays them as shitty parents. They're honestly really lucky cause if the guy wasn't an adult then they would've been legally held liable for the damages he caused. Especially cause it sounds they knew about this his instability and just didn't care to even help him get treatment.
The Chris Chan voiccover is hilarious
Kinda sounds like Chris O'neill's impression lmao
Isn't as good as Harry Partridge's impression tho
Every company’s ability to make the worst decisions will never cease to amaze me
Greed and shortsightedness
An unexpected crossover from GFM, Soild JJ & Nux Taku
I miss GameStop but they weren’t a good business so I’m glad they’re almost all gone
I honestly didn't know they were still around!
@@TheZephyrsWind there are two of them in my town still
There's two near me also
Know what happened back in 2001-2002 when I'd bought a used copy of FFIX? I got to the point where you switch to the 2nd disk and so I do so... Nothin', oh wait, it's because it was the 2nd FFVIII disc lol. I was pretty upset about that, especially since I was broke.
im pretty sure the entire game is stored on the disc you dont really HAVE to switch it, its just that the FMVs will be broken
OK, I KNOW i didn't just hear Nux "mispronounce" the word "versions" at 9:07. Were it anyone else I'd have given them the benefit of the doubt, But him? Nuh uh heh
Nux has the perfect voice to read clips.
6:40 based, he needed help, asked, no one helped him, so he burnt the mall down.
he only hurt property and ask for help beforehand.
Gotta love their "warranty" 💩
"No, you're only covered if the game spontaneously combusts and it's still in its plastic wrap."
I still buy physical games but hate gamestop. I wish i could go back in time and slap my younger self for trading in stuff. They’ve sold me opened “new” copies that werent sealed and added warranties and a magazine subscription without my consent. The only time I’ve purchased from them in the last decade is when theres a rare collectors edition and gamestop has it online first and i dont wanna miss out
We have a thing in Sweden where you have to do internships for a week or two when you’re around 13-14 to see what working is like. You’re not really supposed to contribute, just learn what working in the branch is like. I asked GameStop when I was 13 and they said yes and were going to call me with more information asap. They never called and when I called them a week before the internship was about to begin they were extremely rude and said they don’t take internships at all. So I almost failed to get an internship at all that year. I get that the employee was probably stressed, but why snap at a child when you even told them they could do their internship at your workplace?
the Chris Chan voice fcking sent me
Chris Chan's narrator sounds suspiciously a lot like Jimmy Jamboree.
"It is MA'AM!"
I worked at gamestop and like others are saying they really did force us to pester our customers and a lot of usual customers stopped coming in because of that. I didn't like pestering my customers so they started to write me up over things like numbers to get me fired so I quit. LOL
gamestop never gave back enough when you tried to trade stuff in... i never liked it because of that
well they ARE a for profit company, not a charity
@@lmSheepi should atleast get 20 dollars for a 60 dollar game but nope 3.45 cents
@@lmSheepyeah really working well isn’t it 🤦🏻♂️
@@chianghighshrek brother your copy of last year's madden game isnt valuable to any retailer
Sir your 30 games, PS5, brand new Nintendo switch, Xbox 360, and brand new Nintendo NES is valued at $31.99.
I remember a few locations around my area. There used to be four or five. Two locations was in my local mall and the rest next to seperate walmarts. I remember buying Assassins Creed or Halo and remembering not receiving the game and I had to go back to get it. Thankfully there was no issue with management but employees can be forgetful. I think it happened twice and the second time I made sure there is games in my cases. I remember back when Gamestop marketed selling games for the first time and you can get up to 15 dollars per game. I remember thinking I can sell four games and buy a brand new game, but it turns out the total for my games would be 15 cents (Not exactly but I remember it being very low). I then later bought Kirby's air ride. Last time I bought a game was Xenoblade Chronicles and that was about two years ago.
Crazy to think gamestop had been strong enough to have two locations in a mall, but years later would hardly exist in my area. I still remember where those locations where in my mall, one near the theater and the other next to JCPenny. If it werent for the harshness of corporate gamestop I'd probably be happy working at one, as Video games is my hobby.
That Chris Chan impersonation is Chefs Kiss
I remember the GameStop Ma'am incident. Trans people reacted to the whole thing and condemned her actions, as the employee obviously wasn't being transphobic. Her yelling and making a fuss might have caused him to misspeak.
yeah it was an honest mistake. while she is trans, she still looks a bit masculine. anyone could slip up. but i do gotta say, she *_rocks_* both outfits imo
I'm glad you mentioned the NFT marketplace thing because I remember my sister searching the web one day to find out that someone had added an infamous 9/11 picture to the marketplace as a "purchasable NFT" as if it was some cruel sick joke. That news was the first time I heard GameStop doing NFTs, but nevertheless, I had been far done with GameStop at the point, especially when I can buy new games for cheaper literally anywhere else.
I was am employee at GameStop during the circle of life era . There was so much pressure on us to keep those metrics up , we’d buy things just to keep it up. We would use reserves as a pseudo bank at my store
I heard a story that gamestop implemented a store procedure where they would open new games that were rare and pass them off as "used" so they can charge a higher price.
I’m confused. Wouldn’t people pay more for an unopened game than an opened and used one? Maybe I’m just ignorant, but I know when it comes to action figures, dolls, rare Lego sets, etc. the “never removed from box” ones fetch higher prices.
@@karaoconnoraliasraidra an individual can resell an unopened copy at a higher price, but a retailer is legally mandated to sell all new copies at the msrp set by the publisher of the product. GameStop cannot legally price a "brand new" game higher than the msrp. That's why they opened them and sold them as used. Used prices are at their discretion.
@@zeekay9941 Oh, that makes sense! I hadn’t thought about chain stores having to follow rules that individual sellers don’t. I guess those rules are in place so stores don’t charge scalper prices.
The game in question was gravity rush remaster for PS4.
Once when an employee wouldn't leave me alone about joining all that other crap, I just said nevermind I'll get it at Walmart. And walked out. Walmart is just 5 minutes away anyway
I remember there used to be a time that I actually really wanted to work for GameStop. It looked like a nice place to work especially going in as a customer how happy people appeared to be at the store. It looks like a fun place to work because it was a place that you sold video games. I love playing video games and I just thought being at a place where I just sell them would be fun.
I never got a job at GameStop. The closest I did was a mass hiring event of a whole bunch of stores in my area meeting up in one place to interview people for all the different stores in the area but I was working two other jobs at the time and despite the fact that I literally said to the manager that I'm willing to quit at least one of the jobs I have to work there I couldn't get the job. Knowing how awful of a company GameStop is and how awful it is to work during how circle they are to their employees it looks like I dodged the bullet.
The manager probably heard you say you’d quit your other job on a dime, and took it as a red flag. They are looking for people who will work a very long time, and you kinda proved you don’t value a long term job (in his eyes at least)
Ohh hell I used to think this to as a teen but I realized GameStop is awful I still will give them my money as long as they got the product but I hate them as a company
@@coopdoggdaroc2097 I mini boycott wouldn’t hurt. If you have other options or online retailers work for you, I’d recommend going with those. It’s up to you but I don’t think I’m shopping there much more
Funny enough i once considered working there when i was in high school, but now after hearing the horror stories from people who actually worked there I'm kinda glad i didn't.
as soon as blue armed Sonic appeared at 12:00... I knew *exactly* who was coming
Dude EB Games was the shit as a kid, they always had games from the past 2-3 gens and they would mark a ton of really good games off super cheap and throw em in the bargain bin. I went a year ago and they had basically just funko pops and video game merch.
I am never calling Chris a "her". Chris became "trans" to get with girls and have another way to make people feel bad for him and have mercy for sleeping with his mom
He only transitioned to get laid. That's it.
It doesn't hurt me to acknowledge this person is absolutely bonkers and still call her "her". Thats a weird idea that this is something people have to "earn". Imagine if we were that petty with everyone's identity, lol. I will call you whatever you want me to call you because it has literally nothing to do with me. And then we all can immediately go on with our individual lives.
@@notorioustoriissa dude
@@notorioustori you don't get it. He is claiming to be a girl in order to have better chances at befriending other girls, not because he actually believes he's a girl.
And besides, the only reason I (and many many others) refer to someone by their new pronouns is because it is respectful. I have no respect for Chris.
@@danedi2951 I don't care what reason people have, tbh. I'm not a gatekeeper of a stranger's personal journey. It's neither my problem nor my business. Especially when biological females are still pretty good judges of characters and if that's this person's reason, then that's their hard lesson to learn (as there are many reasons to like and dislike someone regardless of what demographic boxes they check). A weirdo comes in many stripes and the older you get, the more you'll realize the best reaction is "yep, ok." and keep it moving. For some people, all attention is good attention, and any reaction gives them license to believe they are living rent-free in someone else's head. So, making a big deal about it is exactly what she wants. Growing up, I learned pretty quickly that the quickest way to quiet a bully is to agree with them. Acceptance isn't about respect, endorsement, or support. It's just acknowledgment of a thing that requires no emotional input.
Some of these wouldn't have anything to do with a total company collapse, particularly individual store issues. Things that were missed were the start of retro games leading to mass acceptance of repros, the attempt to boycott and subsequently walk back digital only systems, and of course, the change to Nerd culture purchases over gaming. Ironically, wallstreetbets probably gave GS an extra 10 years.
If GameStop totally collapses the cause is gonna be mostly from not being able to adapt to changing times. It happened to Blockbuster as better rental services came into the picture. Then once streaming services were introduced that was pretty much the final nail in the coffin for Blockbuster. The fact that the location in Oregon is still open to this day just shows that there's a market of people who miss this old way of renting stuff and want to see it survive.
Nuxs voice was like a sucker punch. Who tf let him out of his box
Former employee here (Bless my heart, I know) and its JUST as bad working there as described in its entirety. The "Circle of Life", meeting Pro stats every week, etc.
My store was located in a low-traffic strip mall in a relatively rural town so I was constantly getting shit for my numbers not being good, despite the fact we had maybe 3 transactions that day that didn't count to our metrics.
They added conversion recently, which is worse bc if you have low foot traffic? Good luck
Don't work for GameStop
So did the first person not know what single use meant and knew the risk of buying the game second hand?
Chris Chan was never a female.
I worked at Gamestop between 2006 and 2007, right up until Halo 3 came out. Anyway, when they started giving us percentages based on sales of pre-owned, new, subs, reserves, etc. (not sure if it was called 'circle of life' at that point) we just put someone's Game Stop Rewards Card next to our scanner and would scan it, as we learned you didn't lose your percentages if you scanned one during the transaction.
Good job, James
....but, how much did that lawyer cost you to get your 20 bucks back?
i feel bad for the guy who started the fire. he tried multiple times to get help and wasn’t able to. that’s a failure of the medical system and to me they hold some blame for what happened. it’s very telling that the man told everyone to leave. that confirms that he wanted to hurt no one but himself. i’m glad no one else was hurt. at the end of the day it was just a building.
I got fired for refusing to upsell the subscription to the magazine after every one of my regular customers told me they hated that. That and I was the highest paid person there being a holdover from Funcoland
😢
my son was having a mental breakdown so I kicked him out onto the street, he must have snapped for some reason, no idea why. It was almost like he had nothing left and nowhere else to go, I guess we'll never know.
If you buy a used game with an dlc-downloadcode Every reasonable intelligent Person would know that the previous owner already used that code.
Okay the dude who lit the GameStop on fire... the mother is clearly a huge problem in all this. He attempted to admit himself and get help and literally NO ONE would help him. Not the facilities, certainly not his mother who chose to kick him out instead, and then family and friends who all of a sudden want to say they had no idea he would do this?? The signs where there that he was going to do something and yet there's no accountability from anyone around him. Poor guy deserved better people in his life.
Gamestop: *uses shady and downright wrong business practices, abuses employees to the point they can't pay rent, only offers $15 for your ps5 trade-in*
Also Gamestop: Why are we going out of business?? 😢😢 Why are we losing customers?? 😮😮 Nobody wants to work here! It's obviously because they're just lazy
Good on you for providing the yellow dollar sign JPEG with voice over work, because his channel is almost never monetized
It's a Canon death event for gamestop
Gamestop has 0 debt except a small low interest loan from the french government in response to COVID 19 and over a billion dollars in cash reserves.
Plus, last quarter, they had positive cash flow.
@Kilometers_KPH cool man, good for them I guess?
@@WenderPotteryit’s a stonk bro
Well, this one was rather interesting, first a Nux Taco voice over, and than a story based on my hometown
I'll never understand when people complain about the non-game merch. It's nice to be able to get those kinds of collectibles without having to go online, especially when buying physical video games is barely a thing anymore. It makes sense to give floorspace to things people might actually buy instead of games that are going to sit there as people buy digital copies.
And I'm just going to say it. Sonic looks better with the blue arms.
That debatable
Most gamers dislike a lot of them going digital and actually WANT physical copies. Digital only tends to be worse for gamers and better for the companies as it saves them money and games remain just as expensive
@26:40 I never hear this one brought up much but I remember they were offering a GameStop credit card that had an interest rate that’s was borderline criminal and completely predatory, that they were trying to sell it like “walk out with a ps3 and bunch of games right now” “sign here”
Gamer moment
Lordy, I wasn't expecting a Chris Chan sighting. He is sick.
You can hardly blame GameStop for the mall arson. The mom who thought her mentally ill son could magically survive on his own once he turned 18 is where a good chunk of the blame should go.
As soon as GFM mentioned Sonic Boom, I instantly knew what happened. And still not the worst thing Chris Chan had done.
And glad to hear the Chris Chan impersonation again.
Starting a fire that led to people dying is bad but turning up to court blaming the firefighters saying if they did a better job everyone would still be here is some pyscho shit.
He didn’t say anybody died in the fire
Whoever did that Chris Chan impression sounded like they had a lot of practice, lol.
Over expanding is either #1 or 2 to me 🤷🤑
13:42 That Chris Chan impression is PERFECT!
Chris Chan an activist. Lol ok.
12:46 his * typo fixed 12:51 him * typo fixed * 13:23 his * typo fixed 14:38 he * typo fixed
It sucks when a company only views and treats it’s customers as walking ATMs.
Used the Chris chan voice lol