I was going back and forth on how much "venting" I should do because we are bout the good vibes over here but I wanted to be honest/transparent about how I was feeling (since this is or should be a safe place). At the end of the day, I am rooting for Whitney and her team and really enjoy their products (and will continue to spend my coins on all things Melanin Haircare). I hope the good and not so good were conveyed well (I was half asleep throughout most of the filming and editing hahaha). Links included below in case you want to grab a mask and experience this balanced GOODNESS too: 🛍 Buy Mask at Sephora - howl.me/cifUK4elZhL 🛍 Buy Mask at Ulta - howl.me/cifUKxZsqla 🛍 Buy Shampoo at Sephora - howl.me/cifUNaUrJ6G 🛍 Buy Shampoo at Ulta - howl.me/cifUNV0ENnc
I'm happy that you were transparent about your feelings. Don't ever think that you shouldn't be honest or question about how honest you should be because of potential backlash. I follow you cause I love how relatable, understanding, and real you are. You're never rude but, as you said, you hold them accountable and that's what I appreciate. Don't worry, you're good. P.S. Not the Virgo energy 🤣🤣🤣
@@baybeetricia haha @ virgo energy (someone told me that jokingly when I was talking about the situation to them 😂) but all jokes aside thank you so much for the affirmation and the support ❤
@@curlyfrorae3052 if i was on my stuff and filming consistently (like i should have been) I think my patience would have grew thinner quicker lol but in general I am a "benefit of the doubt" person in all areas of life
Thanks sis! I’m happy you loved the deep conditioner! And thank you for your respectful and constructive criticism. Unless you own a beauty business right now, you cannot FATHOM what we are experiencing behind the scenes, although I understand customers don’t really care, it’s about getting their product. But regarding “no communication”“prioritizing retailers over pre order customers” etc.. there’s a lot of extreeeemely false rumors going around online about what we did and didn’t do, that I will be addressing soon on my channel XO! ❤️ ps. Sable, love you sis frfr
Hey Whitney 👋🏾 the mask was truly wonderful! Thanks for watching and being understanding, while speaking your truth. I can't even imagine the half of what ya'll are going through behind the scenes. I also understand and respect what other people's experience was (some good and some bad) but I don't condone people lying/slandering either (its all a balancing act lol). Looking forward to your video addressing the situation. Take care ❤️
Dear Whitney your deep conditioner is bomb and I don’t regret the wait. Communication was not the best but all in all my hair are more than thankful! That’s why I will be always supporting your business!❤
She’s just jealous of you Whitney and wanted a “moment” for some clicks! No one is checking for her. Funny how she NEVER had any issues with delivery before - but this was the time she wanted to highlight it. SMH.
Avoiding communication, trying to avoid hurting people... hurts people. THAT is a whole word right there! Well said. Like you, I preordered and out of no where finally got my order..with no tracking. I hope they learned from this. I've forgiven Target and Walmart for their fumbling in the past. I can forgive Whitney but next time... I'm not preordering. I'll wait and use my Ulta points 😁
@@lydiaexploresgrace That's ALWAYS a concern. For some odd reason I got the confirmation days after it was delivered. If you still don't have the package by then I would file a claim with the delivery company (I've had to do that in the past w/ FedEx and UPS b/c they like to mark stuff as delivered even when it wasn't) and let Melanin know. Someone would need to fix it
amen and amen! the Lord deposited that one to me 👏🏾 but yes all them retailers have messed up in one way or another so we can forgive our own while of course making sure to voice our concerns
@@lydiaexploresgrace yeah that is definitely a concern. Lucky for me I work in a secure building so I don't have to worry about that but I was in any of my old apartments it could have been bad
@Trinity M I still support her business & have continued to give her my coin. That said, business degree or not, I'm entitled to feel how I want. This comment was 4 months ago. I've moved on.
You make it all sound so easy. I could spend all day buying hair stuff just listening to you. You should be an ambassador for all of them, you are that good 😊
Yes, well said. It’s definitely okay to vent and express your frustration about the situation without being rude and nasty to the company or Whit (like some people). I can definitely understand what you were going through, I went through the same. Great video though
To clarify: "working in downward strokes from ends to roots" means you start from your ends (cause they are the most important parts) and then you work your way up while simultaneously putting the product on in a downward motion. Hopefully that made sense 🤣 It's like combing your hair. You start at the end and then work your way up. You still comb your hair in a downward motion but you working up as you go.....
Also was thinking roots are usually down right? so the ends would be what comes up? so you work down to the roots...lol, might be a crazy logic, just a thought
@@keepingitrealnaturalist5472 haha i still dont see it 😂 my roots are at my scalp so im thinking if I move down then I'm moving down to my root 🤔 this too deep for me hahaha
Why am I proud that you spoke up 🤣🤣 Probably because I didn’t expect you to! You said it! We can love and support Whitney while also holding her accountable. Great video Sable!
Thanks Alexis!! Listen yall know I don't like trouble 😂 but I couldn't not say something publicly while I was privately talking about it so passionate (hence Jermaine telling me I have big virgo energy 😂) If camille rose can get it for fumbling black friday, Melanin can be in the spotlight too 🤷🏽♀️ Thanks for watching!!
@@trinitym5552 you been on a rampage lately disagreeing with people and that’s totally your right. But, what Whitney and Whitney apologists like you fail to understand is that the issue isn’t (& never was) waiting. The issue was, is, and always will be the lack of communication. People have to learn to respectfully disagree or receive critique without taking things personally and without invalidating other people’s feelings and lived experiences. Just because something doesn’t bother some doesn’t mean it doesn’t bother others. Find some empathy and be well.
Right! Heavy on the deeply appreciate bc-I need the hair content. I love our hair and love seeing wash days and new products being used. Old products too. New styles-old styles.
I would be very frustrated as well if something that I ordered/spent money on didn't arrive as expected and there was little to no communication/response from the company. I'm glad that you finally received your products and that the deep conditioner worked so well for you.
Come through inches!! I love your channel, I’ve unfollowed a lot of TH-camrs because of clickbait vids and it’s just refreshing to see the title match the video…Thank you!
aww thank you!!! Its so easy to be click-baitish because TH-cam algorithm is wack lol but I like to be upfront with a lil pizzazz 🤗 thanks for watching!!
Glad you mentioned porosity because that will definitely determine how this product (and others) work. We can buy everything (like we both have) and still share our frustrations I, for one, think thats okay. Thanks for sharing Sable!
Your thoroughness and editing is unmatched. Please don’t ever stop doing hair content. Us ladies (in general) are always gonna have hair in our heads so the content is appreciated and still needed.
I get so excited and jump the gun all the time so if something like this happens again there is a 60% chance that I'm in the mix 😂 that 40% is for the strict budget I'm on right now lol
Come on length check 😍😍 I am seeing the GROWTH huney 😊 Thank you for your honest thoughts on the DC. I am a Melanin “Stan” as well ❤️ and I will also continue to support. We as a people can be so hard on each other but don’t hold that “accountability” standard with everyone 😞 anyhoooooo Be Blessed sis!
I love your video. I had the same experience. I am a die hard Naptural85 supporter. Unfortunately, I canceled my order on October 3rd. I was over the lack luster communication. I too ordered from Ulta and at the time I cancelled my order, I had the product in hand. Communication cost you nothing. I know things happen and I am not mad at that. I will continue to support. Face it, the product is great. No more pre orders and we must hold her accountable. I am sure the lesson was learned. Thanks for your review.
yes yes and yes! great product but lacking on the communication side. I can definitely picture you holding the product in your hand and canceling your order with the other hand 😂
You are amazing! I love your balanced approach to this situation. I agree with you totally. I get upset when I order and the seller does not communicate but I also feel for Whitney and can imagine that she is embarrassed as well! Thank you for the video!
@@CurlsofaCPA hahaaa! You’re truly the best! I’m still watching the video and I agree with everything you said about over communication. I love Whitney as well, but communication is truly key. It didn’t have to be this messy… 😟 - great rundown of what happened and your experiences, fr fr sis!!🤗🤗🤗
@@FineNaturalHairROCKS yeah im sure they have some things in the pipeline to make the customer experience better in the future. Thanks for the feedback girll!!!
I’m trying to pay attention to the video but I’m so distracted by the fact that your hair grows like WEEDS! 😂 It seems like you JUST cut it! I love that!
Girl I cancelled my order before I knew Ulta was stocking the product. Thanks Sable cuz I bowed out. The messages should have been about every 2 weeks since July. The ball was dropped and rolled and left under the bed. Still I support the company and product. But just because I support doesn't mean I won't offer critique. I used my DC on Friday and it was just ok. Will not repurchase for the price.
Happy to share my experience (especially considering that a lot of people went through something similar). They are still learning so hopefully this is the stepping stone for something better because great communication can go a long way. Sorry it didn’t work out for you ❤️
Finally someone who silk press their hair... ..I just kept finding twist out and wanted to see how the hair looks straight...I got the leave in from Ulta...taking it to my Dominican hairdresser to do my hair with.. I am new to Whitney but the reviews have been good on her products...thanks for sharing!
Thanks for watching!! It worked really well to prep for my silk press so I hope you get to give it a try.et me know how you like the mask and also let me know how your stylist likes the leave in
I was completely out of the loop when it comes to the pre-order but I'm happy you got your order and gave grace. PLUS I can tell you hair loves the conditioner so everything worked out ❤
Now as far as your review, thank you!!! I love how you kept it real about how it initially felt & what it felt like during the application process as well as after letting it sit and rinsing. Your videos are edited so wonderfully & the work you do to give us content does not go unnoticed! I may still give this a try whenever Ulta or Sephora gets it again!
Aww thank you!!! Love how you give such specific compliments/comments ❤️ Sephora and Ulta have it back in stock now btw and if you sign up to be a beauty insider at Sephora (if you aren’t already) you can get if for 10% off today before the sale ends (just remember to use my Sephora link 🙈😂)
Your hair is sooo healthy and gorgeous! I love how it looked after the shampoo application and your curls were really enjoying your detangling method too 😄 You are so much fun to watch btw!!! Just a JOY! 😍 I think I'll definitely have to buy a jar for that strengthening and silkening effect from ULTA though, because I can't deal with the drama when it comes down to getting products; especially when importing them into Canada is dramatic in and of itself, 😂 !
thank you so much!!! my hair was having a good ol time with the shampoo and mask lol I think once the mask is back on their website and the pre-orders are shipped things will go back to normal for them but yes order from where you are most comfortable my friend 👏🏾
About the MHC product, I was going to pre-order, and I had the window open for 2 days, but I decided not to because I wanted to see what you all thought first before I spent my coins. Thankfully I didn't cause I forgot all about it and I moved since then so I'm sure I would have never gotten it.
This is my second video of yours, and I stand on what I said, your reviews are really good and informative, and I've subscribed. Like you, I had this experience, and I wrote a DETAILED emails on communication fails, and they apologized. I am a die hard Nap85, day one, and I had no issue with holding her and the company, RESPECTFULLY though, unlike some. I did however give her grace or understanding because 1) we were dealing with pandemic supply issues, and 2) she had never failed before with her product pre-orders, even with her launch. I have managed big logostical budgets, and sometimes supplies would not come in, and man.. those accountability convos were rough (military), but you learn and I feel the company has. Now if they could only not sell out so fast, I think we have pts and buy fast and in numbers... I never run out. 😆
thank you so much and welcome welcome!! I tried to be super fair but also honest. It was definitely a crazy situation but happy things have died down. And yesss i need the oil to stay in stock because its never in stock when I have money hahaha
Thank for the review. I have mine and need to try it soon. "Apply from ends/tip to root"- she does mean that. It's about nourishing the most dry and fragile part of your hair first.
I hope you like it!! As for the instructions I understood the part about going from ends to roots but it says go from ends to roots downward (I would think we would work upward to the roots that’s why I was confused lol)
Once again the communication was the real problem, I’m seeing lots of comments asking for “grace” for Whitney and that’s absurd to me, everybody was patient all people wanted was some communication or just issue refunds simple….
precisely! at the end of the day they are a growing company and how will they continue to improve and grow if hold our tongue when things go wrong? I can both care for Whitney the person and expect more from Melanin Haircare the compnay
This was such a great review! Perhaps the best I've seen thus far. Thank you, I'm looking forward to trying it! I had my pre-order shipped to my Mom's house (out of state) because I was there most of the summer, so it arrived but I won't get it until Thanksgiving. I might get one this month from sephora or ulta.
Glad you enjoyed your hair results with this deep conditioner. Your solk press looks beautiful. I made my pre-order on May 12th and received it last Friday (Oct. 7th). I look forward to trying this soon along with the Black Soap shampoo. 💕
hahaha i use the pattern treatment mask so much that the smell lives rent free in my nose 😂you're the second person that mentioned lemongrass, I would have never singled that out
OMG gurl, I just love your videos. I am love, love, love, Melanin products. The shampoo, is the best. It is the first shampoo I have EVER used where my hair does not feel stripped. It actually makes my hair feel as it does when I apply conditioner. It is definitely my staple Shampoo. As long as they do not change the ingredients, I will FOREVER use Melanin shampoo. I saw this new line, Plumping Deep Conditioner at Ulta, and watching this video has confirmed I will buy it. Thanks for this video. Have a Happy and Healthy New Year Hun.
Happy Healthy New Year to you too and thank you so much for your kind words!! I hope you get to try this mask too (it was soooo good!) and I agree, the shampoo needs to stay the same 👏🏾👏🏾
Heyyy!!! Listen I love all the products. I buy the stuff every time I finish them & they are truly a staple in my wash day process‼️ I lovvve how your hair looks after rinsing‼️ I definitely enjoyed the video😘😘
Sable I’m really luvin this video/ review 🥰💙.. I also pre-order and received mine the first week of October.. my hair really liked this product and will continue to use it 💙.. btw I see your Silk Press 😉
Hey Fam!!! Glad you finally got your deep conditioner. The review on the product and the rant…lol…was good too. You know I love me some Melanin Hair Care, but I had to stop using because most time the website is sold out of the stuff I use. They keep telling me to buy from the other suppliers when they know those suppliers don’t take Jamaican cards. I so want to try the conditioner, but I can’t deal with when I run out wondering what to do if my hair loves it. My hair got such a set back because I have to be trying new products when my hair got so happy with MHC…smh. I really pray the new facility allows them to stock more items for their actual site so I can buy regularly again. Btw, I love when your Jamaican accent comes out when yuh start to feel di tings 😂😂
hahaha @ feel di tings 😂I'm super late but definitely hope that the new facility will help with stocking their own website. I know its hard trying new products but hope you find something to hold you over 🤞🏾
I ordered the end of April or May I can’t even remember right now, anywho I received my product today. Will be trying it tomorrow. By the way I love the Shampoo too.
@@CurlsofaCPA I really like it, however, I had to use a lot to get it to perform like I wanted and it was great but I’m only gonna get 3 uses out of it so I probably won’t repurchase. I have other concentrated products that work with leas product.
@@Listen2me400 yeah makes sense! i'll see how many uses I get since its 16 oz I think it may be worth it but we'll see how i feel when I finish it (you know how things can change). but so glad that through it all you enjoyed it
Thank you my good Sis 🙏🏾🙏🏾🙏🏾 Honest yet gracious review addressing the whole situation. I somehow got one of my teo preordered jars and asked for a refund for the missing one. I tried it but seriously need to make time to let it sit, with heat, before I work through the whole jar just doing 5 to 10 mins because I'm in a hurry. Did you put the heat cap on in the shower and bathe with the product in your hair? Also, what collection do you usually use for heat styling prep?
Thank you so much!!! But yes this is one that you need to let it sit to do it’s thing (especially if you have a lower porosity). I used my microwaveable deep conditioning cap so I got the heat I needed from there. I can’t remember what I did when I had the cap on lol but yes use this when you have time and see if you like it
I typically use the Mo knows hair collection to prep my hair for heat styling but I just found out that they took a pause on selling. I’ll let y’all know when it’s back since I really do love those products
"And the point that I'm trying to make" is that I BOUGHT IT WITH THE QUICKNESS LOL!!!! Idk why I though you were gonna say that. I love your content!!!
hahaha i think I said it the first time I recorded it but then i messed up a sentence and started "the point I'm trying to make..." over 😂 i was half asleep recorded this video so I was missing stuff haha
ooo thats a good question. the first thing that came to mind when I rinsed it was using it was the mane choice peach black tea mask but its not a perfect comparison since the peach mask has more slip and moisture. I'll get back to you lol
Yaayyy!!!!!!!! Finally! LOL!!! You better go ahead and speak truth. Uhhh.... are we not going to talk about your cut🙈😊 your hair looks sooooooooooo cut and healthy ❤️❤️❤️❤️
Hi, did you use two deep conditioners or just one? also, your hair looks amazing!! Your detangling process looks so easy. How often do you detangle and wash your hair? How do you keep it so detangled?
Thank you!! I only used one deep conditioner (the melanin one) as for my detangling it really helps to work the product in and finger detangle first before going in with my brush and i add water for extra slip if i need it. I wash my hair once a week when I'm not being lazy but these days its been every 2 weeks and I try to detangle before I go in with shampoo. For this wash day in particular, I detangled my hair 2 days before so it wasn't too bad. Let me know if that helps or if you have any other questions.
I forgot this DC was coming out until the youtube videos started going up. I haven't ordered Melanin since the original launch (the cream and oil did nothing for my hair). But if I was still buying her products, and had gone through the waiting saga many of you did, that alone would put me off from ever pre-ordering anything from her in the future.
I was so busy that I forgot I ordered the mask for a couple of weeks within the 5 month period lol it wasnt until someone commented and asked me about it and i was hold up 🤔😂 but yeah I don't think they are doing any more pre-orders in the future
I had to use a lot it didn't have as much slip to it and to get through my hair I need a lot of slip. I have it in my hair as we speak and I used it to soaking wet hair. I have a plastic bag on my head with a towel wrapped to keep heat in we'll see how it goes but if they could add chia seed or something for more slip would be great.
@@briannagarrett5022 i have to do that as well with some strengthening masks. I think because I went straight into heat styling my experience was a bit different. Let me try it when I am wearing my hair curly and I will update you about my experience (or include it in a video)
You definitely are a ride or die 😂 I’ve seen that shampoo and conditioner in a few of your other videos but something about it I was never hyped to try it. Glad you finally received your order my Cancer ♋️ energy would’ve had me acting up 😂😂😂😂😂
hahaha ride or die for sure 😂i feel like this situation would have all the signs up in arms lol but if you ever considered trying something from Melanin I would say definitely try the shampoo and the new deep conditioner
heyyy Deidre!! girl yes it was a lot but happy to get all the things and that my hair enjoyed the product (I am dying at you talking bout "stayed for the tea" 😂)
It may be identical but the percentage will be different because the deep conditioner will be more concentrated than the leave-in or in this case, the multi- purpose
Yeah even though the ingredients are similar the formulation is different. The multi use conditioner definitely light weight compared to the deep conditioner
I’ve seen over and over again how well this product line works in low porosity hair. I have VERY HIGH porosity hair. The only product from this line that works is the elongating styling cream. The deep conditioner didn’t do a thing as it doesn’t contain enough protein.
@@CurlsofaCPA it didn’t really feel like much. Cuticles were still raised and hair dry. I read the ingredients but didn’t head the warning signs. I had such high hopes.
Love the all the effort into the hair, but how about your health?!?!?! The journey would be great content and I'm sure your channel will pop even more Sista Girl!
Thank you! Umm my health journey is one I’m still trying to figure out but when I get something going and things start working I will definitely share. Thanks for the suggestion 🤗❤️
@@CurlsofaCPA I also have to thank you for putting me on to the product. I was also one of many waiting the new Melanin Haircare Plumping Deep Conditioner for my niece. I pay for her to stay Naturally Beautiful and not get caught in that FAKE ISH!!! I'll be using your link to buy it today. 😉😉😉
Order placed and I emailed you a copy of the order to get that commission! PEACE My wife is not a sista (Asian), but I will help the sistas out when I can. 😜
Aww thank you! I got your email (I need to go respond; I was being cautious just in case it was spam 😂) and yes I hope your niece stays on this natural journey too! If not I at least hope she continues to take great care of her hair (sounds like she has a great example ❤️)
I know some stores have them in stock, you may have to keep checking Ulta and Sephora but I know none by me did so I ordered from Ulta since it was in stock there at the time and that shipment came so fast
If I’m doing my hair myself I will but when my cousin does my hair I let her use whatever she needs to use. I haven’t flat ironed my own hair in years but my current fav for blowing out my hair is the new Pattern Beauty heat protectant. Gets my hair smooth and doesn’t weigh it down so it would be great for flat ironing. Not sure if it would prevent heat damage from a flat iron since I haven’t used it for that. Let me know if that answered your question
Hi Sable, I already shared my experience with this dc with you on IG-but thanks for the review. I’ll definitely be giving this another try when my hair can use some strengthening.
Chile I know I've been Mia for a hot minute, but the length you got going on sis... is so full and luscious! I have a feeling you're about to cut it though lol
I ordered April 18th and never received my order. I finally requested a refund. Which sucks because I had a mirror in the order. I requested it be shipped separately because of all the delays but the request was not honored. I love Whitney and the Melanin Haircare brand but this was handled poorly. People who didn't pre-order had their product in hand and I didn't even have tracking information. I will continue to support the brand but I will never pre-order again. Lesson learned.
Yeah this was crazy and I hope lessons were learned on their trends to cuz I’m with you on not feeling the preorder thing anymore 😩 when I saw other people getting their orders that’s when my patience started to run out. Did you end up ordering the mirror separately or were you just over it?
@@CurlsofaCPA I ended up canceling my order after they said "a batch of April orders and for some reason put them on hold." I ended up purchasing from Sephora and got it ✌🏽 days later. I still haven't used it yet, the incident left a sour taste in my mouth and I have other products to try so this is on the back burner for now. I will definitely purchase with them again in the future but I wouldn't a pre-order if that's ever an option again. Not to mention I had the shower mirror as a part of the purchase so I don't have that either and not sure if I'll try to reorder 🤷🏽♀️
@@quelsplace5956 ahh gotcha, thats when I bought mine from ulta too lol i think the only reason I didnt cancel my order was because I did a joint order with my friend and also got one for a giveaway so I just let it rock. As for the mirror I think its worth it, so whenever the dust settles I say go for it (its really big)
@@KAM-rl6tz no problem! its back in stock at Ulta now howl.me/ciurVoJghzz (Oooo and the cream is 40% off now too) whenever you do try it let me know how you like it!
I like her products too! I haven’t had any issues with using black soap (well not yet lol) but I’ll keep an eye on that. Right now I use it as needed (not every week)
The fact that this product was made available to Sephora & Ulta BEFORE those who purchased the preorder received theirs, was a huge slap to the face. I work in customer service & over explaining & over communicating should be basic practice. I don’t condone being rude & nasty, but I do support holding them accountable & not letting up. The time frame of April to September & not having your product yet is absolutely outrageous!
I was going back and forth on how much "venting" I should do because we are bout the good vibes over here but I wanted to be honest/transparent about how I was feeling (since this is or should be a safe place). At the end of the day, I am rooting for Whitney and her team and really enjoy their products (and will continue to spend my coins on all things Melanin Haircare). I hope the good and not so good were conveyed well (I was half asleep throughout most of the filming and editing hahaha). Links included below in case you want to grab a mask and experience this balanced GOODNESS too:
🛍 Buy Mask at Sephora - howl.me/cifUK4elZhL
🛍 Buy Mask at Ulta - howl.me/cifUKxZsqla
🛍 Buy Shampoo at Sephora - howl.me/cifUNaUrJ6G
🛍 Buy Shampoo at Ulta - howl.me/cifUNV0ENnc
I'm happy that you were transparent about your feelings. Don't ever think that you shouldn't be honest or question about how honest you should be because of potential backlash. I follow you cause I love how relatable, understanding, and real you are. You're never rude but, as you said, you hold them accountable and that's what I appreciate. Don't worry, you're good.
P.S. Not the Virgo energy 🤣🤣🤣
@@baybeetricia haha @ virgo energy (someone told me that jokingly when I was talking about the situation to them 😂) but all jokes aside thank you so much for the affirmation and the support ❤
I agree. But I tried to give them grace but 5 months was ridiculous.
@@curlyfrorae3052 if i was on my stuff and filming consistently (like i should have been) I think my patience would have grew thinner quicker lol but in general I am a "benefit of the doubt" person in all areas of life
I did repurchase the mask from Ulta waiting for it now. I do appreciate your honest thoughts and reviewing the product
Thanks sis! I’m happy you loved the deep conditioner! And thank you for your respectful and constructive criticism. Unless you own a beauty business right now, you cannot FATHOM what we are experiencing behind the scenes, although I understand customers don’t really care, it’s about getting their product. But regarding “no communication”“prioritizing retailers over pre order customers” etc.. there’s a lot of extreeeemely false rumors going around online about what we did and didn’t do, that I will be addressing soon on my channel XO! ❤️ ps. Sable, love you sis frfr
Hey Whitney 👋🏾 the mask was truly wonderful! Thanks for watching and being understanding, while speaking your truth. I can't even imagine the half of what ya'll are going through behind the scenes. I also understand and respect what other people's experience was (some good and some bad) but I don't condone people lying/slandering either (its all a balancing act lol). Looking forward to your video addressing the situation. Take care ❤️
Dear Whitney your deep conditioner is bomb and I don’t regret the wait. Communication was not the best but all in all my hair are more than thankful! That’s why I will be always supporting your business!❤
She’s just jealous of you Whitney and wanted a “moment” for some clicks! No one is checking for her. Funny how she NEVER had any issues with delivery before - but this was the time she wanted to highlight it. SMH.
@@la9863 who are referring to? Just making sure before I respond
@@CurlsofaCPA YOU!!!
Avoiding communication, trying to avoid hurting people... hurts people. THAT is a whole word right there! Well said. Like you, I preordered and out of no where finally got my order..with no tracking. I hope they learned from this. I've forgiven Target and Walmart for their fumbling in the past. I can forgive Whitney but next time... I'm not preordering. I'll wait and use my Ulta points 😁
I am a little concerned. Some people are saying they never got a tracking # but it showed up?? What if someone stole someone’s package??
@@lydiaexploresgrace That's ALWAYS a concern. For some odd reason I got the confirmation days after it was delivered. If you still don't have the package by then I would file a claim with the delivery company (I've had to do that in the past w/ FedEx and UPS b/c they like to mark stuff as delivered even when it wasn't) and let Melanin know. Someone would need to fix it
amen and amen! the Lord deposited that one to me 👏🏾 but yes all them retailers have messed up in one way or another so we can forgive our own while of course making sure to voice our concerns
@@lydiaexploresgrace yeah that is definitely a concern. Lucky for me I work in a secure building so I don't have to worry about that but I was in any of my old apartments it could have been bad
@Trinity M I still support her business & have continued to give her my coin. That said, business degree or not, I'm entitled to feel how I want. This comment was 4 months ago. I've moved on.
You make it all sound so easy. I could spend all day buying hair stuff just listening to you. You should be an ambassador for all of them, you are that good 😊
awww thank you lol I go in for the things I genuinely love 🤗
I really respect how transparent and unbiased you were in this situation. Love your hair video style! Very unique.
Aww thank you!! I was trying hard to be fair yet share my experience so I’m happy that I was able to do that 😊 thanks for watching!!
Yes, well said. It’s definitely okay to vent and express your frustration about the situation without being rude and nasty to the company or Whit (like some people). I can definitely understand what you were going through, I went through the same. Great video though
Thank you so much!!
To clarify: "working in downward strokes from ends to roots" means you start from your ends (cause they are the most important parts) and then you work your way up while simultaneously putting the product on in a downward motion. Hopefully that made sense 🤣
It's like combing your hair. You start at the end and then work your way up. You still comb your hair in a downward motion but you working up as you go.....
hahaha that makes sense 😂 in my mind it was working upward but i understand the logic 😂
Also was thinking roots are usually down right? so the ends would be what comes up? so you work down to the roots...lol, might be a crazy logic, just a thought
@@keepingitrealnaturalist5472 haha i still dont see it 😂 my roots are at my scalp so im thinking if I move down then I'm moving down to my root 🤔 this too deep for me hahaha
@@CurlsofaCPA lol, ok I tried
@@keepingitrealnaturalist5472 😂😂😂
Why am I proud that you spoke up 🤣🤣 Probably because I didn’t expect you to! You said it! We can love and support Whitney while also holding her accountable. Great video Sable!
Thanks Alexis!! Listen yall know I don't like trouble 😂 but I couldn't not say something publicly while I was privately talking about it so passionate (hence Jermaine telling me I have big virgo energy 😂) If camille rose can get it for fumbling black friday, Melanin can be in the spotlight too 🤷🏽♀️ Thanks for watching!!
@@trinitym5552 you been on a rampage lately disagreeing with people and that’s totally your right. But, what Whitney and Whitney apologists like you fail to understand is that the issue isn’t (& never was) waiting. The issue was, is, and always will be the lack of communication. People have to learn to respectfully disagree or receive critique without taking things personally and without invalidating other people’s feelings and lived experiences. Just because something doesn’t bother some doesn’t mean it doesn’t bother others. Find some empathy and be well.
I have to shout out my influencers still doing hair content after so many have announced that they no longer will, sigh. I deeply appreciate you!!
Right! Heavy on the deeply appreciate bc-I need the hair content. I love our hair and love seeing wash days and new products being used. Old products too. New styles-old styles.
aww thank you Jade!!! I may not be as consistent as I want to be but hair content has my heart ❤
@@prissNcurlss i am the same as well! I create but I also watch as well and its slim pickings out here
I would be very frustrated as well if something that I ordered/spent money on didn't arrive as expected and there was little to no communication/response from the company. I'm glad that you finally received your products and that the deep conditioner worked so well for you.
yeah it was definitely frustrating but also glad it ended well. I would have been sad if I waited all this time and my hair didnt like it lol
Come through inches!! I love your channel, I’ve unfollowed a lot of TH-camrs because of clickbait vids and it’s just refreshing to see the title match the video…Thank you!
aww thank you!!! Its so easy to be click-baitish because TH-cam algorithm is wack lol but I like to be upfront with a lil pizzazz 🤗 thanks for watching!!
Glad you mentioned porosity because that will definitely determine how this product (and others) work. We can buy everything (like we both have) and still share our frustrations I, for one, think thats okay. Thanks for sharing Sable!
yes to all the things!! thanks for watching (now let me go watch yours and flood your comments now that I finally posted mine 😂)
Your thoroughness and editing is unmatched. Please don’t ever stop doing hair content. Us ladies (in general) are always gonna have hair in our heads so the content is appreciated and still needed.
aww thank you Tondra!!! its your specific compliments for meeee! and yes I am here for the hair content 👏🏾
I love Whitney also, but I never preorder anything for that reason. You never know when it will show up. Things happen that we can't control.
I get so excited and jump the gun all the time so if something like this happens again there is a 60% chance that I'm in the mix 😂 that 40% is for the strict budget I'm on right now lol
Come on length check 😍😍 I am seeing the GROWTH huney 😊 Thank you for your honest thoughts on the DC. I am a Melanin “Stan” as well ❤️ and I will also continue to support. We as a people can be so hard on each other but don’t hold that “accountability” standard with everyone 😞 anyhoooooo Be Blessed sis!
thank you!!! and yesss heavy on the selective accountability!! frustrated or nah the DC is fire 🔥
I love your video. I had the same experience. I am a die hard Naptural85 supporter. Unfortunately, I canceled my order on October 3rd. I was over the lack luster communication. I too ordered from Ulta and at the time I cancelled my order, I had the product in hand. Communication cost you nothing. I know things happen and I am not mad at that. I will continue to support. Face it, the product is great. No more pre orders and we must hold her accountable. I am sure the lesson was learned. Thanks for your review.
yes yes and yes! great product but lacking on the communication side. I can definitely picture you holding the product in your hand and canceling your order with the other hand 😂
You are amazing! I love your balanced approach to this situation. I agree with you totally. I get upset when I order and the seller does not communicate but I also feel for Whitney and can imagine that she is embarrassed as well!
Thank you for the video!
Thank you thank you!!! but yeah we can be frustrated and have compassion too ❤
Giiiiirl, your hair looks SOOO GOOD! I love your transparency with your experiences and your storytelling style! Lemme get comfy!!! 😍🤗
thank you!!! and thanks for watching (you already know I am GEEKED that you mentioned my storytelling hahaha) hope you enjoy!
@@CurlsofaCPA hahaaa! You’re truly the best! I’m still watching the video and I agree with everything you said about over communication. I love Whitney as well, but communication is truly key. It didn’t have to be this messy… 😟 - great rundown of what happened and your experiences, fr fr sis!!🤗🤗🤗
@@FineNaturalHairROCKS yeah im sure they have some things in the pipeline to make the customer experience better in the future. Thanks for the feedback girll!!!
I’m trying to pay attention to the video but I’m so distracted by the fact that your hair grows like WEEDS! 😂 It seems like you JUST cut it! I love that!
hahaha thank you!!!
not us posting around the same time haha cant wait to hear what you thought (but I probably already know lol)
@@CurlsofaCPA girl you know 9 times out of 10 our thoughts somehow end up closely aligned! LOL!
Right 😂😂😂
Girl I cancelled my order before I knew Ulta was stocking the product. Thanks Sable cuz I bowed out. The messages should have been about every 2 weeks since July. The ball was dropped and rolled and left under the bed. Still I support the company and product. But just because I support doesn't mean I won't offer critique. I used my DC on Friday and it was just ok. Will not repurchase for the price.
Happy to share my experience (especially considering that a lot of people went through something similar). They are still learning so hopefully this is the stepping stone for something better because great communication can go a long way. Sorry it didn’t work out for you ❤️
Finally someone who silk press their hair...
..I just kept finding twist out and wanted to see how the hair looks straight...I got the leave in from Ulta...taking it to my Dominican hairdresser to do my hair with..
I am new to Whitney but the reviews have been good on her products...thanks for sharing!
Thanks for watching!! It worked really well to prep for my silk press so I hope you get to give it a try.et me know how you like the mask and also let me know how your stylist likes the leave in
I was completely out of the loop when it comes to the pre-order but I'm happy you got your order and gave grace. PLUS I can tell you hair loves the conditioner so everything worked out ❤
Thank you!! And it’s probably for the better that you didn’t know what was going on lol
Now as far as your review, thank you!!!
I love how you kept it real about how it initially felt & what it felt like during the application process as well as after letting it sit and rinsing.
Your videos are edited so wonderfully & the work you do to give us content does not go unnoticed!
I may still give this a try whenever Ulta or Sephora gets it again!
Aww thank you!!! Love how you give such specific compliments/comments ❤️ Sephora and Ulta have it back in stock now btw and if you sign up to be a beauty insider at Sephora (if you aren’t already) you can get if for 10% off today before the sale ends (just remember to use my Sephora link 🙈😂)
@@CurlsofaCPA thank you for letting me know!!
Your hair is sooo healthy and gorgeous! I love how it looked after the shampoo application and your curls were really enjoying your detangling method too 😄 You are so much fun to watch btw!!! Just a JOY! 😍 I think I'll definitely have to buy a jar for that strengthening and silkening effect from ULTA though, because I can't deal with the drama when it comes down to getting products; especially when importing them into Canada is dramatic in and of itself, 😂 !
thank you so much!!! my hair was having a good ol time with the shampoo and mask lol I think once the mask is back on their website and the pre-orders are shipped things will go back to normal for them but yes order from where you are most comfortable my friend 👏🏾
@@CurlsofaCPA yes! This is solid!! Thank you, love!!🤗💛
You’re welcome!!
Well said…. Give her grace, she was probably more frustrated than the customers. I agree communication is a big key!!!
yes indeed!! thanks for watching!!
About the MHC product, I was going to pre-order, and I had the window open for 2 days, but I decided not to because I wanted to see what you all thought first before I spent my coins. Thankfully I didn't cause I forgot all about it and I moved since then so I'm sure I would have never gotten it.
oh nooo @ the thought of you moving and the products being lost lol I hope you enjoy the video as much as I enjoyed using the mask 🤗
This is my second video of yours, and I stand on what I said, your reviews are really good and informative, and I've subscribed. Like you, I had this experience, and I wrote a DETAILED emails on communication fails, and they apologized. I am a die hard Nap85, day one, and I had no issue with holding her and the company, RESPECTFULLY though, unlike some. I did however give her grace or understanding because 1) we were dealing with pandemic supply issues, and 2) she had never failed before with her product pre-orders, even with her launch. I have managed big logostical budgets, and sometimes supplies would not come in, and man.. those accountability convos were rough (military), but you learn and I feel the company has. Now if they could only not sell out so fast, I think we have pts and buy fast and in numbers... I never run out. 😆
thank you so much and welcome welcome!! I tried to be super fair but also honest. It was definitely a crazy situation but happy things have died down. And yesss i need the oil to stay in stock because its never in stock when I have money hahaha
Thank for the review. I have mine and need to try it soon.
"Apply from ends/tip to root"- she does mean that. It's about nourishing the most dry and fragile part of your hair first.
I hope you like it!! As for the instructions I understood the part about going from ends to roots but it says go from ends to roots downward (I would think we would work upward to the roots that’s why I was confused lol)
Once again the communication was the real problem, I’m seeing lots of comments asking for “grace” for Whitney and that’s absurd to me, everybody was patient all people wanted was some communication or just issue refunds simple….
precisely! at the end of the day they are a growing company and how will they continue to improve and grow if hold our tongue when things go wrong? I can both care for Whitney the person and expect more from Melanin Haircare the compnay
@@CurlsofaCPA THIS‼️
@@quelsplace5956 👏🏾👏🏾
@leosKiss Grace is absurd?! How dumb do you sound???
@@quelsplace5956 ugly broads agreeing with nonsense. SMH. Looking just like the lady in the video. Just jealous of Whitney!
I just repurchased Melanin's African Black soap! Love this product. Cleanse without drying.
Yassss it’s such a weird feeling to have your hair lowkey stripped but not dry lol
This was such a great review! Perhaps the best I've seen thus far. Thank you, I'm looking forward to trying it! I had my pre-order shipped to my Mom's house (out of state) because I was there most of the summer, so it arrived but I won't get it until Thanksgiving. I might get one this month from sephora or ulta.
Thank you so much!!! If there are any sales between now and thanksgiving I’ll make sure to share!
I love the breakdown you did on applying the Deep conditioner on damp hair vs on wet hair.
Thank you!!!
Glad you enjoyed your hair results with this deep conditioner. Your solk press looks beautiful. I made my pre-order on May 12th and received it last Friday (Oct. 7th). I look forward to trying this soon along with the Black Soap shampoo. 💕
thank you so much!!! did you get to try it (now that I'm super late responding haha)
That’s what it is!! The scent does remind me of patterns treatment mask, I couldn’t put my finger on it. It’s the lemongrass
hahaha i use the pattern treatment mask so much that the smell lives rent free in my nose 😂you're the second person that mentioned lemongrass, I would have never singled that out
OMG gurl, I just love your videos. I am love, love, love, Melanin products. The shampoo, is the best. It is the first shampoo I have EVER used where my hair does not feel stripped. It actually makes my hair feel as it does when I apply conditioner. It is definitely my staple Shampoo. As long as they do not change the ingredients, I will FOREVER use Melanin shampoo. I saw this new line, Plumping Deep Conditioner at Ulta, and watching this video has confirmed I will buy it. Thanks for this video. Have a Happy and Healthy New Year Hun.
Happy Healthy New Year to you too and thank you so much for your kind words!! I hope you get to try this mask too (it was soooo good!) and I agree, the shampoo needs to stay the same 👏🏾👏🏾
Heyyy!!! Listen I love all the products. I buy the stuff every time I finish them & they are truly a staple in my wash day process‼️ I lovvve how your hair looks after rinsing‼️ I definitely enjoyed the video😘😘
heyyy!!! their products are sooo good! and you already know the rinse out is the true test 👏🏾 it shocked me lol
Just came across your channel. Love your energy. You silk press is nice, but your hair at 1:35, AMAZING!!!!!!!!
Hiii welcome welcome!! Thanks for the compliment 🤗 that’s my favorite way to wear my hair ❤️
Very well done, supported with many receipts...appreciate that!!! Hair looks GREAT!!!
thank you so much!! I figured yall would want alll the information lol
Loved your review! Loving your channel as well 💜
aww thank you!!!
Sable,
You’re something else!!😂😂😂 I appreciate your honesty.
😂 thanks for watching!!
Sable I’m really luvin this video/ review 🥰💙.. I also pre-order and received mine the first week of October.. my hair really liked this product and will continue to use it 💙.. btw I see your Silk Press 😉
Thank you!!! And yes I snuck the silk press in 😂 so glad you love the mask too!!
Also glad you got your stuff 👏🏾👏🏾
Your hair is just gorgeous
Thank you!!
Hey Fam!!! Glad you finally got your deep conditioner. The review on the product and the rant…lol…was good too. You know I love me some Melanin Hair Care, but I had to stop using because most time the website is sold out of the stuff I use. They keep telling me to buy from the other suppliers when they know those suppliers don’t take Jamaican cards. I so want to try the conditioner, but I can’t deal with when I run out wondering what to do if my hair loves it. My hair got such a set back because I have to be trying new products when my hair got so happy with MHC…smh. I really pray the new facility allows them to stock more items for their actual site so I can buy regularly again. Btw, I love when your Jamaican accent comes out when yuh start to feel di tings 😂😂
hahaha @ feel di tings 😂I'm super late but definitely hope that the new facility will help with stocking their own website. I know its hard trying new products but hope you find something to hold you over 🤞🏾
I love your hair sis! Your review was great!❤
Thank you thank you!!!
This is what I was waiting for this! Yayyy
Thanks for watching!!!
I've got all but the cap and socks! LOL love supporting her also.
Haha thank you!!
I ordered the end of April or May I can’t even remember right now, anywho I received my product today. Will be trying it tomorrow. By the way I love the Shampoo too.
glad you finally got yours too! how did your wash day go?
@@CurlsofaCPA I really like it, however, I had to use a lot to get it to perform like I wanted and it was great but I’m only gonna get 3 uses out of it so I probably won’t repurchase. I have other concentrated products that work with leas product.
@@Listen2me400 yeah makes sense! i'll see how many uses I get since its 16 oz I think it may be worth it but we'll see how i feel when I finish it (you know how things can change). but so glad that through it all you enjoyed it
Hey Sable 🙋🏾♀️🙋🏾♀️🙋🏾♀️ Happy Sunday and come through hair!!!!!!
happy sunday!! thank you!!
Okay buttttt, straight hair Sable is gonna always give 👏🏾😍
ayyyeee!!! thank you!!!
Thank you my good Sis 🙏🏾🙏🏾🙏🏾 Honest yet gracious review addressing the whole situation.
I somehow got one of my teo preordered jars and asked for a refund for the missing one. I tried it but seriously need to make time to let it sit, with heat, before I work through the whole jar just doing 5 to 10 mins because I'm in a hurry. Did you put the heat cap on in the shower and bathe with the product in your hair? Also, what collection do you usually use for heat styling prep?
Thank you so much!!! But yes this is one that you need to let it sit to do it’s thing (especially if you have a lower porosity). I used my microwaveable deep conditioning cap so I got the heat I needed from there. I can’t remember what I did when I had the cap on lol but yes use this when you have time and see if you like it
I typically use the Mo knows hair collection to prep my hair for heat styling but I just found out that they took a pause on selling. I’ll let y’all know when it’s back since I really do love those products
"And the point that I'm trying to make" is that I BOUGHT IT WITH THE QUICKNESS LOL!!!! Idk why I though you were gonna say that. I love your content!!!
hahaha i think I said it the first time I recorded it but then i messed up a sentence and started "the point I'm trying to make..." over 😂 i was half asleep recorded this video so I was missing stuff haha
I love melanin hair care.
Me too!! My house is full of their stuff lol
Great video! Your hair looks amazing 😍
Thank you!!!
So in your opinion can you think of a DC that this compares too?
ooo thats a good question. the first thing that came to mind when I rinsed it was using it was the mane choice peach black tea mask but its not a perfect comparison since the peach mask has more slip and moisture. I'll get back to you lol
Imma have to pick this up now it looked really good 😊
It was so good! It was exactly what I needed that day ❤️
Love ur energy !!
Aww thank you!!
Yaayyy!!!!!!!! Finally! LOL!!! You better go ahead and speak truth. Uhhh.... are we not going to talk about your cut🙈😊 your hair looks sooooooooooo cut and healthy ❤️❤️❤️❤️
thanks Candace!! I'll bring yours to the office tomorrow haha we can talk about my hair then 🙈😂
Hi, did you use two deep conditioners or just one? also, your hair looks amazing!! Your detangling process looks so easy. How often do you detangle and wash your hair? How do you keep it so detangled?
Thank you!! I only used one deep conditioner (the melanin one) as for my detangling it really helps to work the product in and finger detangle first before going in with my brush and i add water for extra slip if i need it. I wash my hair once a week when I'm not being lazy but these days its been every 2 weeks and I try to detangle before I go in with shampoo. For this wash day in particular, I detangled my hair 2 days before so it wasn't too bad. Let me know if that helps or if you have any other questions.
@@CurlsofaCPA thank you!!
Youur hair looks so beautiful👍
thank you!!
Your welcome😊
I forgot this DC was coming out until the youtube videos started going up. I haven't ordered Melanin since the original launch (the cream and oil did nothing for my hair). But if I was still buying her products, and had gone through the waiting saga many of you did, that alone would put me off from ever pre-ordering anything from her in the future.
I was so busy that I forgot I ordered the mask for a couple of weeks within the 5 month period lol it wasnt until someone commented and asked me about it and i was hold up 🤔😂 but yeah I don't think they are doing any more pre-orders in the future
I had to use a lot it didn't have as much slip to it and to get through my hair I need a lot of slip. I have it in my hair as we speak and I used it to soaking wet hair. I have a plastic bag on my head with a towel wrapped to keep heat in we'll see how it goes but if they could add chia seed or something for more slip would be great.
Hmmm that’s so interesting. How was it after you applied heat?
@@CurlsofaCPA when I rinsed it my hair wasn't moisturized to my liking really so I actually added a deep conditioning after.
@@briannagarrett5022 i have to do that as well with some strengthening masks. I think because I went straight into heat styling my experience was a bit different. Let me try it when I am wearing my hair curly and I will update you about my experience (or include it in a video)
Thanks for your review
Thanks for watching!!
Excellent video!! Hair GOALS for SURE!! Beautiful❤🧡
Thank you so much!!!
How is that mirror from Melanin? is it worth the money? i was thinking of getting it
I really like it and it’s alot bigger than you imagine
You definitely are a ride or die 😂 I’ve seen that shampoo and conditioner in a few of your other videos but something about it I was never hyped to try it. Glad you finally received your order my Cancer ♋️ energy would’ve had me acting up 😂😂😂😂😂
hahaha ride or die for sure 😂i feel like this situation would have all the signs up in arms lol but if you ever considered trying something from Melanin I would say definitely try the shampoo and the new deep conditioner
@@CurlsofaCPA 😂😂😂😂😂okay
7:11 the Sable swing!
hahaha you already know 😂
Wow 6 months. Oh happy you got it.
Me too!!
Came for the review but stayed for the tea lol I had no idea it was that bad!!
heyyy Deidre!! girl yes it was a lot but happy to get all the things and that my hair enjoyed the product (I am dying at you talking bout "stayed for the tea" 😂)
Your hair is so beautiful, I was just watching the way you wash it. I forgot all about why I was watching the video. Lol
Haha thank you!!!
Hin hapril!!! 😅 I always wait for TH-cam reviews before buying. I can’t with the preorders.
Lol I always preorder stuff since I want it first to try but I may need to reconsider next time 😂
😂😂😂 @ hin hapril
Waittt not starting out with the straight hair 🔥🔥🔥🔥🔥
hahaha yesss! I needed a trim so bad so we did what we had to do. So glad the deep conditioner worked for my silk press prep
I find it “interesting” that this plumping dc has the same first 5-6 ingredients as the multi use conditioner 🤔🤔🤔
It may be identical but the percentage will be different because the deep conditioner will be more concentrated than the leave-in or in this case, the multi- purpose
Yeah even though the ingredients are similar the formulation is different. The multi use conditioner definitely light weight compared to the deep conditioner
@@uberhaute_naturalz84 I just used the dc and I it’s not concentrated at all
@@CurlsofaCPA I have to disagree, the formulation may differ but this dc is definitely lightweight
@@leoskiss3390 wow
I’ve seen over and over again how well this product line works in low porosity hair. I have VERY HIGH porosity hair. The only product from this line that works is the elongating styling cream. The deep conditioner didn’t do a thing as it doesn’t contain enough protein.
That’s so interesting. I thought someone with high porosity hair would have a better time. Did it just feel like a rinse out conditioner?
@@CurlsofaCPA it didn’t really feel like much. Cuticles were still raised and hair dry. I read the ingredients but didn’t head the warning signs. I had such high hopes.
Man I’m so sorry. Were you able to return it?
Love the all the effort into the hair, but how about your health?!?!?! The journey would be great content and I'm sure your channel will pop even more Sista Girl!
Thank you! Umm my health journey is one I’m still trying to figure out but when I get something going and things start working I will definitely share. Thanks for the suggestion 🤗❤️
@@CurlsofaCPA I also have to thank you for putting me on to the product. I was also one of many waiting the new Melanin Haircare Plumping Deep Conditioner for my niece. I pay for her to stay Naturally Beautiful and not get caught in that FAKE ISH!!! I'll be using your link to buy it today. 😉😉😉
Order placed and I emailed you a copy of the order to get that commission! PEACE
My wife is not a sista (Asian), but I will help the sistas out when I can. 😜
Aww thank you! I got your email (I need to go respond; I was being cautious just in case it was spam 😂) and yes I hope your niece stays on this natural journey too! If not I at least hope she continues to take great care of her hair (sounds like she has a great example ❤️)
Waiting to be able buy in store
I know some stores have them in stock, you may have to keep checking Ulta and Sephora but I know none by me did so I ordered from Ulta since it was in stock there at the time and that shipment came so fast
Yes you have great patience.
Hahaha I do (luckily I was super busy lol)
Chile, still waiting. I gave in and brought some from Ulta. And I still haven’t used it…lol.
Oh wow!! That’s a long time to wait but I’m dying at you buying it at Ulta and not using it yet 😂😂😂
my faveeee!🤩🤩🤩🤩
hiiii!!! always good to see you in the comments!
I’ve become more conscious of ingredients these days…do you use “clean” products for your silk press? If so, please share.
If I’m doing my hair myself I will but when my cousin does my hair I let her use whatever she needs to use. I haven’t flat ironed my own hair in years but my current fav for blowing out my hair is the new Pattern Beauty heat protectant. Gets my hair smooth and doesn’t weigh it down so it would be great for flat ironing. Not sure if it would prevent heat damage from a flat iron since I haven’t used it for that. Let me know if that answered your question
Thank you
Pacifically or specifically
Whatever I said 😂 I’m clearly saying it wrong on purpose to emphasize my point lol
9K we see you!!
ayyeee!!! thank you!!
Hello! Lol so cute!
thank you!!!
Got mines Friday no updates that it was coming. I got no "gift" 😂😭
danngg!!! 😂 when did you place your order?
@@CurlsofaCPA may🤣
dannngg I wonder if they only gifted the people who ordered in April 🤔 maybe shoot them an email just in case they unintentionally passed you by lol
Loved your review but I'm glad I didn't pre order.
Thank you!! And yes it’s was a lot but we made it through. Did you end up buying it from the store??
@@CurlsofaCPA No, I didn't.
@@Sunflower94H are you planning on getting it or are you passing on this one?
Are you Bahamian?
No I’m actually Jamaican but one of my besties is Bahamian so I say some words like her lol
@@CurlsofaCPA okay lol nice
Hi Sable, I already shared my experience with this dc with you on IG-but thanks for the review. I’ll definitely be giving this another try when my hair can use some strengthening.
yes I remember your experience. Let me know how it goes when you try it again, curious to see if you'll like it under different circumstances
Chile I know I've been Mia for a hot minute, but the length you got going on sis... is so full and luscious! I have a feeling you're about to cut it though lol
heyyyy thank yooouuu and welcome back (as you probably are going back into hiding haha) and yes....cut....I did but shhhh 🤫😂
@@CurlsofaCPA you know I went back into hibernation! But I'm definitely hoping to make an appearance soon
@@Neosoul_prima lol DM me when you make your appearance so I can show you some love
I ordered April 18th and never received my order. I finally requested a refund. Which sucks because I had a mirror in the order. I requested it be shipped separately because of all the delays but the request was not honored. I love Whitney and the Melanin Haircare brand but this was handled poorly. People who didn't pre-order had their product in hand and I didn't even have tracking information. I will continue to support the brand but I will never pre-order again. Lesson learned.
Yeah this was crazy and I hope lessons were learned on their trends to cuz I’m with you on not feeling the preorder thing anymore 😩 when I saw other people getting their orders that’s when my patience started to run out. Did you end up ordering the mirror separately or were you just over it?
@@CurlsofaCPA I ended up canceling my order after they said "a batch of April orders and for some reason put them on hold." I ended up purchasing from Sephora and got it ✌🏽 days later. I still haven't used it yet, the incident left a sour taste in my mouth and I have other products to try so this is on the back burner for now. I will definitely purchase with them again in the future but I wouldn't a pre-order if that's ever an option again. Not to mention I had the shower mirror as a part of the purchase so I don't have that either and not sure if I'll try to reorder 🤷🏽♀️
@@quelsplace5956 ahh gotcha, thats when I bought mine from ulta too lol i think the only reason I didnt cancel my order was because I did a joint order with my friend and also got one for a giveaway so I just let it rock. As for the mirror I think its worth it, so whenever the dust settles I say go for it (its really big)
"Avoiding communication to avoid hurting people HURTS PEOPLE" omg SAY IT AGAIN FOR THE PEOPLE IN THE BACK
Okay!!! I’ve experienced it from both sides and it definitely hurts 😩
I am glad that I didn't pre order
yeah it was frustrating but happy to have all the things and that the mask was bomb
I don’t know what’s in those lollipops but they’re actually pretty tasty
Haha mine was a little melted so I passed on this one but I liked the one with the first launch
❤
Thanks for the love!!!
❤️❤️❤️
Thanks for the love!!
Hey friend 👋
heyyy!!! hope you enjoy the video!
HEY :) CAN WE SEE YOUR SILK PRESS PREP??!
Heyyy!! Yes I got you 👏🏾 planning to catch up on some videos next month
@@CurlsofaCPA kk can’t wait! Thank you! 💙💙💙
All I gotta to say is INCHES!!!!! Love to see it!!!!! 🥰🥰🥰
Thank you!!! I may or may not have cut my hair but that’s a story for another video 😂😂
@@CurlsofaCPA 😊
At 2.11, is she saying "pacifically" or "specifically"? Yeah, I'm petty like that. Lol!
i said pacifically on purpose 😂 im petty to so i understand 😂
I just checked Ulta. Out of stock.
Ulta has been in and out of stock but you can try Sephora (here's the link howl.me/cifUK4elZhL)
@@CurlsofaCPA Thank you for your recommendation. I will wait for Ulta to restock since I have a reward to use thus reducing the price. 😁
@@KAM-rl6tz no problem! its back in stock at Ulta now howl.me/ciurVoJghzz (Oooo and the cream is 40% off now too) whenever you do try it let me know how you like it!
@@CurlsofaCPA Will do. 🙂
Hi sis be careful with black soap!! It really dry our hair type. I stop using anything with black soap. I do like her hair products
I like her products too! I haven’t had any issues with using black soap (well not yet lol) but I’ll keep an eye on that. Right now I use it as needed (not every week)
Yes sis dont use black soap every week.
The fact that this product was made available to Sephora & Ulta BEFORE those who purchased the preorder received theirs, was a huge slap to the face.
I work in customer service & over explaining & over communicating should be basic practice.
I don’t condone being rude & nasty, but I do support holding them accountable & not letting up. The time frame of April to September & not having your product yet is absolutely outrageous!
Sis, this isn’t true at all. I’ll be addressing ALL of the false rumors soon.
@@Naptural85 can’t wait to hear it.