Connect the Elgato Key Light Air to your PC

[@alexrosenberg_tube]

And then it drops off the network due to bugs in your firmware and requires a reboot to come back.
No, your customer support's attempt to gaslight and place all blame on customers is not the correct answer.
Lean on your vendor to fix their crap.

[@icyog128]

I followed all the steps, nothing works

[@Revonify]

What's the name of this music