Thank you SO MUCH for making this video! I have only had one experience with Rebag and it was horrendous. I bought an LV Petite Boite Chapeau that had a broken clasp making the bag unusable. I sent photos right away, as soon as it was delivered and showed them the images from their listing of it that clearly showed an undamaged clasp. No one ever answered their phone line and the chat agent would take 2 days to get back to me for each and every question/response. It took 3 weeks but I finally received a return shipping label. 2 weeks after that, I received my refund but it was $40 less than what they owed. I sent several messages inquiring about the $40 short coming and have never received a single response. I recommend everyone avoid Rebag like the plague. Don't sell/trade them your bags, don't shop from them. Eventually they will stop having inventory and shoppers & sellers will take their business to the competition.
OMG thanks for sharing this. They charge you 40 shipping to return a bag!! Apparently the bags are stored terribly and thrown around according to Glassdoor employee reviews of working there. Thank you for sharing your story
As always, Thank you for sharing this latest update! I am a huge fan of Fashionphile, and while they have also changed some of their terms regarding return time frames and shipping costs, I still feel comfortable with the integrity of the company and products sold. Hoping that you continue to purchase preloved and share your experiences with us! Have a good weekend!!!🥰💖
Please keep us up to date if you get your money or lawsuit settled. This is a horrible rip off company! I can’t thank you enough for doing this video. ❤ I just pulled up “ Rebag “ in TH-cam . Oh my goodness! The amount of people with bad experience! This company needs to shut down! This is terrifying 😮
Thank you for saying that. Hate doing this kind of video but glad it’s helping others! I know! 😣 so many people have reached out to me about their experiences or for advice. Terrible how they have been treated
from your videos im not even willing to risk buying from them. thank you for sharing. i agree with FP they are great, im just sad their return policy changed from 30 days to 15 days of the shipped date. im okay with them charging the $14.99 because i bet people really abused it and plus its a reasonable price to honestly try on a bag.
They are horrible! Thx for sharing this with us . I’ll never do business with Rebag! I was do tempted as they had a few bags I wanted; something told me not to business with them. Thanks for opening our eyes ❤ Sorry 😞 that you had to experience this awful experience ❤
UGH! This is so terrible! I've never purchased from Rebag but I never will. I have sold to and purchased many items from Fashionphile and have never had a problem. I hope they take a hard look at their business practices, but it sounds like maybe it's too late.
Thank you SO MUCH for making this video! I have only had one experience with Rebag and it was horrendous. I bought an LV Petite Boite Chapeau that had a broken clasp making the bag unusable. I sent photos right away, as soon as it was delivered and showed them the images from their listing of it that clearly showed an undamaged clasp. No one ever answered their phone line and the chat agent would take 2 days to get back to me for each and every question/response. It took 3 weeks but I finally received a return shipping label. 2 weeks after that, I received my refund but it was $40 less than what they owed. I sent several messages inquiring about the $40 short coming and have never received a single response. I recommend everyone avoid Rebag like the plague. Don't sell/trade them your bags, don't shop from them. Eventually they will stop having inventory and shoppers & sellers will take their business to the competition.
OMG thanks for sharing this. They charge you 40 shipping to return a bag!! Apparently the bags are stored terribly and thrown around according to Glassdoor employee reviews of working there. Thank you for sharing your story
As always, Thank you for sharing this latest update! I am a huge fan of Fashionphile, and while they have also changed some of their terms regarding return time frames and shipping costs, I still feel comfortable with the integrity of the company and products sold. Hoping that you continue to purchase preloved and share your experiences with us! Have a good weekend!!!🥰💖
I agree. Their prices are more expensive at times but I do trust them.
Please keep us up to date if you get your money or lawsuit settled. This is a horrible rip off company! I can’t thank you enough for doing this video. ❤
I just pulled up “ Rebag “ in TH-cam . Oh my goodness! The amount of people with bad experience! This company needs to shut down! This is terrifying 😮
Thank you for saying that. Hate doing this kind of video but glad it’s helping others! I know! 😣 so many people have reached out to me about their experiences or for advice. Terrible how they have been treated
from your videos im not even willing to risk buying from them. thank you for sharing. i agree with FP they are great, im just sad their return policy changed from 30 days to 15 days of the shipped date. im okay with them charging the $14.99 because i bet people really abused it and plus its a reasonable price to honestly try on a bag.
Thank you glad I could help. Hope this reaches the right people. I agree I’ve been back to shopping at fashionphile. :)
They are horrible! Thx for sharing this with us . I’ll never do business with Rebag! I was do tempted as they had a few bags I wanted; something told me not to business with them. Thanks for opening our eyes ❤
Sorry 😞 that you had to experience this awful experience ❤
Thank you for watching. Totally understand that! I use to love them. Wish they would change.
UGH! This is so terrible! I've never purchased from Rebag but I never will. I have sold to and purchased many items from Fashionphile and have never had a problem. I hope they take a hard look at their business practices, but it sounds like maybe it's too late.
Me too I use to love them 😣
Do you mind sharing where you rent your bags?
Hopefully Rebag goes under, files chapter 11 and never to be heard from again.
Exactly they need to change or get out!
I really hope they go under
I agree especially if they don’t change.
Woahhh
😒 exactly
💖 Promo-SM