Major Paint Defects On A 249 Mile 2020 Bentley Continental GT | Ceramic Coating | Black Paint
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- เผยแพร่เมื่อ 30 ก.ย. 2024
- Our client recently brought a 2020 Bentley Continental GT into our shop. Despite its low mileage of only 249 miles, the car had some significant issues. We spent nearly 40 hours polishing the car to restore its appearance to better-than-new condition. After the polishing was complete, we applied Modesta ceramic coating to further enhance the car's appearance and protect it from future damage.
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#Bentley #Newcardetail
Customer had an issue with us showing his licences plates and we had to re upload. Video was doing so well, please watch and rewrite your same comments in, LOL!
No problem but to combat this in the future you should just take the license plate off before filming and put a “Chicago Auto Pros” one. That way you still “watermark” the video while protecting the customer’s privacy. Keep up the great work guys
I think you guys should remove the Licence Plate before the video and then put it back afterwards, just like some other detailing channels 🤔.
And BTW I love your work, a big fan from India.
Lol what a dick 😂😂 license plates don’t mean anything 😂😂 why are people so bent out of shape over that? It’s visible on the road isn’t it?
@@henryfreeman6113 With how many high end car thefts going on I dont blame him.....with his plate, I can get his address in a matter of seconds. Yeah its out in the public on the road but way less chance of someone grabbing it out on the street. Guy needs to register it in MT and be done with it LOL
What was the verdict on the fuel door? Was it over spray, a repaint? Was it pitting from from water being in an air line? I polished an e55 Amg for a friend last spring that he knew had some repainted areas, and it was easy to tell what was resprayed by all the pitting. Another detailing classic! Thanks Chicago Auto Pros!
This had to be the dealership and sales guy cutting the corner. It amazes me that dealerships that sell high end don't simply invest in either onsite Detailers or outsource to a professional and reputable company. Selling a $200k+ car like that is simply indefensible. Even better looking back at this a 2nd time!
I work in a Bentley Dealership bodyshop and can tell you some brand new cars come to us in pretty rough shape. Many factors in transport to the dealership, many time cars are damaged in transit or at the port that vehicle is unloaded at. Some have sand marks in the paint the factory never buffed out all the way. I have a customers 2020 Aston Martin in the shop that looks like a five year old car it's so dirty. Our detailers take the time to make the car right, i can't say what other dealers do.
@@bden120 We pay destination charges and dealer fees. That should include ANY necessary work to make sure the new car is....well... new!
@@bden120 But the swirl marks, how do those get there? Purely speculation but I assumed it was caused from that car sitting in a lot or showroom for a while and then the detailers had cut corners during the washes.
Dealerships sell cars they have little to nothing to do with the paint.
@@johnwayne2103 So dealerships have nothing to do with paint... FFS John saying that is akin to heading into McDonald's and being told sorry there is your burger n drink but not getting a wrapper or cup for your drink because like you said not part of the package! Let me guess, you're a dealer or work in one???
How much does that cost to have done ?
The dealer scratched the hell out of that car
If I bought this Bentley and it came in this condition, I'd be mad as hell!
I bet the owner got one hell of deal on it because of the paint job.
@@freakycat40 no he probably didn't even notice.. Lol that got money don't care about that..
I strongly suspect the guy has washed it himself, or possibly 'given it large' and showed off taking it to a hand car wash...something ANYONE who knows anything wouldn't dream of doing. I fail to believe Bentley would send a car out in this condition...
No sale...
I worked at high end dealership detailing(Bentley, Rolls Royce, Aston Martin, Lamborghini,McLaren) I can confirm they all come like this from the factory. Typically the dealership has us detail them before delivering to buyer.
For everyone saying this was Bentley’s doing, as in the manufacturing plant..that is highly, highly unlikely. This car was likely shipped in mint condition from the plant and one of two things happened:
• the dealership detailers jacked this car up
• the owner took it through a few car washes
....Or both lol
rvidal0001 nailed it. Bentley Continental GT absolutely screams “I know nothing about cars but I can afford this one”
@@Kid_Ellipsis TF are you talking about, nothing about any car says anything about anyone that drives it.
@@Kid_Ellipsis Would it be acceptable for someone who knows a lot about cars to buy a Bentley Continental GT? Would it still scream the same thing? Or do people that know a lot about cars avoid the Bentley Continental GT because they don't want to be perceived as someone who knows little about cars? Does Bentley know about this phenomenon? I wonder
@@mememachine5244 lmfao. Where have you been the last 100 years.
@@tabcreedence6553 I don't know much about the GT, but car people who genuinely love cars definitely won't buy a car just to flex status symbol, most of us avoid cars like the G series wagon from Mercedes. Its a cool car but shitty in everything besides the off road department.
I can assure you that is not how we ship the cars from our factory! Please contact your local Bentley representative!
Exactly!!
Rest assured,the Bentley would not have left the factory in this condition.I had the honour to visit the factory,you would be amazed at how detailed their final inspection is,especially the paintwork.All this damage must have been done post delivery.
It could have happened between the car leaving the factory and the end customer getting it. A lot of people will handle that car in between those stages particularly when it's sent between continents. I would guess that the dealership is responsible for a great deal of the damage. They're notorious for their poor handling of car paint.
It's the dealerships
You honestly think Bentley released this car from the production line in this state, I don't think so !, there's more to this than meets the eye, someone ain't telling the truth ?
Of course not. Probably got some damage during shipping, then at the dealership, then through the owner during these first 249 miles. This can happen if enough idiots are involved.
250k+ car had more paint defects then my 24k civic smh
For reals, that's pretty bad. Had my car for almost 2 years now with 8k miles, still looks like it just came out of the factory
I have never seen Bentley Continental car with fade out paint, yet plenty of Honda’s. This should be identified doing pre delivery inspection. We call that a “Friday Car”.
Highly likely almost all those defects came after the factory, from shipping to sitting at the dealership.
easyx9mm For the price of a Bentley, it SHOULD come with more layers of base costs & clear coats than a Honda lol...
Hahahahah facts!
I was like I am sure I have seen this a couple of days ago 😂
Me to
Awsum
it's quite obvious that all these scratches and sticker residue isn't directly from Bentley. Did the owner take to some incompetent detail shop that scratched the car up? thats what it looks like
@rvidal0001 Can 100% agree with you there, I work for a rental car company and all our prestige cars come with free servicing so we get them serviced at the dealerships, 9 times out of 10 they wash the car and it looks like shit when we get it back.
I've seen this kind of thing a few times. It is truly appauling how a dealer can sell a car $100k, 200, 300 or more with such bad paint. I saw pics from one guy who detailed a brand new Ferrari 599 that looked like it had been through the car wash 100 times and dried with an old shop rag. WHY!
My '13 Audi S6 wasn't nearly that bad at 75K miles when I gave it it's first paint correction.
Did the dealer do this damage or the owner? I find it hard to believe it left Crewe in this condition.
This is appalling paint work! I thought people bought Bentley for perfection in finishes?! I would return the car to the dealer and get a new one
Well the person that got it probably didn't notice it.
You think the factory did that?
Breh! 😂
Not even a Dacia Sandero gets out of the factory in this condition.
This degree of molestation has no connection to the factory.Is the dealer on crack? Crack users tend to think everyone but them are brain frozen idiots...
Dealer would say paper work signed your problem now
@@roystonjones3025 Money people very frequently will turn some carwash rub out boy loose on a upscale car especially a lease return with ghoulish results...
I would think dealerships would hire people pretty close to you guys to handle this stuff or at least do a one stage polish to make it a little bit better. I’ve worked at dealerships and they really don’t care about quality as long as the dirt is of the paint. You can scratch it and swirl it to hell. Most days we use one bucket of soap for 10+ cars.
This most likely is a drug seizure car!
I used to sell new high end cars like this and you would be BLOWN AWAY by the paint defects from the factory. The amount of time and money the dealership had to put into correcting the damages was unreal, sometime several thousand dollars a car.
Jason, great video and unbelievable what that paint looked liked. I hope you and your family (including Chicago Auto Pro family) are all healthy and safe.
I bet the owner tried to wash the car himself at a local car wash and used the brush all over his car. He probably realized he messed up the paint and pretended that it came all scratched up from the dealer 😂
Nobody take a Bentley to a cheap car wash.
I have a 2016 V8 Flying Spur and I agree that this car would not have left the factory in that condition, I have been round the Bentley Factory is Crewe and seen how much attention to detail they do for these vehicles before they leave the factory. This is definitely a dealership issue of cutting corders
My son works at Bentley and now car would,leave like this. They are also all,plastic wrapped before leaving.
So the end of the video is how it left the Bentley factory and then travels thousands of miles and then a valeter who gets paid $5 or in weed has a go at cleaning it.
what was the price for this correction???
I think this car was shipped with a car cover made out of sandpaper, on the inner side of it))
This was a showroom or test drive car.
You don't get scratches inside the wheels while shipping.
Furious watching this. How tf does a dealership, let alone BENTLEY get away with selling a car like that. Even in shipment cars don’t get that bad. Sheesh.
I'm not kidding, my wife's 2020 Hyundai Tuscon has better paint quality.
I watched it come off the truck and told the dealership not to touch it. Took it home, washed it, decontaminated it and put 2 coats of ceramic coating on it.
It's not perfect, but it's pretty good for a 24,000 dollar vehicle.
I guess most people don’t realize the car are transported by people who don’t care about what happens to them.🥱
My thoughts exactly! These cars create more than enough revenue to pay their associates to care.Doesnt really make a Damned bit of difference where the buck stops.Its all about fit and finish until it ends up in the auction after being wrote off by an insurance buy back for vandalism or some brand of owner concocted monkey spank to get free of the car note...
Oscar the real OG in all these vids honestly
I recently purchased a 2020 Toyota Highlander. I told the dealer not to touch it before I picked it up but they washed it anyways. Needless to say, I had 8 hours of paint correction to remove scratches and swirl marks on a day old vehicle. Disgusting.
This what happens when a dealers cleanse the car before delivery. Because for sure, it never left Bentley in the UK, I know Ive seen what they do.
Dealer has lot people who wash cars improperly all the time. I have a strict do not wash policy anytime I'm in for service I suggest everyone do the same. The only time they washed it it took me three days to color correct
Well you well documented what someone did wrong, then used the team at the shop to do it the correct way. Now it looks like it was intended for having 249-miles.
gday guys from perth australia,, love watching your vids im just starting to get more serious in paint correction and detailing so watching your vids is extremely helpful to me so thank you very much keep it coming.
You're welcome thanks for watching 😊
I'm willing to bet the owner ran it through the car wash a few times.
Then wiped it off with a old towel he found on his garage floor.
@@boosted95 yep exactly!
PHUUUUUUUCKING NICE!!!!!!!!!! Beautiful job!!
if this what we can SEE, imagine what we can't
Bentleys really being exposed here
It probably didn't come out of the factory like that. I suspect the dealer who took it in did most of the damage
Ali Ahmadi I mean you’re probably right but most deep scratches like that don’t happen from a dealership. And also the dealership is probably a Bentley dealership
Dealers don’t really care.
Unbelievable that a company like Bentley would allow their cars to leave their dealership with such bad paint issues. For the cost of these cars, you should be able to shave in the reflection of the paint.
Bullshit is leaves the factory like that
No way this car left the Bentley factory in this state. Their Quality control would not allow it.
It did. I don't think the dealership is the reason for the paint over spray.
It probably sat on the lot for a month or two, and was washed in an automatic car wash by minimum wage paid lot attendants. Unfortunately for 90% of buyers of a car like this, they won’t even notice these minor flawed. Sad!
I don't know what happened to damage the paint. My guess may be that the car was purchased like that at big discount.
Was a show-room or a test-drive vehicle for sure.
No dealer delivers a premium brand new car like that.
Probably with 10-20k discount for the damage.
We deal with these issues when customer bring their new ride here at Finest Auto Detailing,Malaysia. A 25km C200 coupe is full of swirl, scratches, even chips on the rear fender. But we managed to get it done.
Wow that’s unbelievable, hope the dealership is paying for that detail. My 2011 Volvo’s paint looks to be in better condition 🤣
WOW 40 hours to fix this car??? Wonder what the price was of this detail.....
It's a shame that such an expensive vehicle is delivered to a customer in such a poor condition. Awesome job on the video.
Android users : am i a joke to you
Customer has to inform you about the circumstances of this damage, and you have to inform the public just to clarify the situation.
It wasn't delivered new from the factory in this condition.
This hurts Bentley image, as most people here comment about the poor quality paint job they did, and some legal consequences will occur.
That wishful thinking now isn't it?
He should Do this day 1
Wait,a 2020 Bentley with paint like that??Holy hack job by that body shop!
@ 5:32 Shouldnt that Bentely Logo stay upright? Or it is only Rolls Royce doing that.
Rolls Royce
@@bigmac22ify ok
Kind of a disappointed with the paint condition of Bentleys. Did I see orange peel in the last shots of the car?
That edge marking looks like it would be from the protection wraps n adhesive - I often come across it on the Audi’s we prep for sale, particularly the RS3s round the black window trims. Bentleys, Lambos, Maseratis etc always require a bit of work fresh off the boat where I work in regards to paint correction. My foreman had to educate me bout it coz I always thought they came perfect from the factory. I recently only just started doing Maserati ‘exotics’ while I’m learning still bout correction etc but the more experienced Detailers get the bigger stuff.
One thing I noticed is a lot of Dealer detailers don’t give a shit coz it’s just a paycheck to them & the format being a numbers game to the bosses, they don’t really care bout the issues customers are unlikely to pick up on. Most of the people where I work do care, so we notice it when we have to fix other’s fkups from external dealerships if a ‘dealer swap’ car etc.
Stock paint on cars sucks, motorcycles too. Harley-Davidsons black paint is a prime example. Black in general is not a kind color four defects, being there almost every Harley-Davidson is black it really shows.
More details on the wheel cleaning dolly. I love it.
I had a Nissan Skyline GTR, delivered some months back with same issue,,, I didn't piss about correcting the paint etc... I sent it back.
Great job to Chicago autopros team! I was wondering what compond pad and finishing pad, and polishing chemical did you use for that Bentely?
Thanks for an excellent video. I’m shocked to see the condition of a brand new car such as this. Don’t the manufacturers take some responsibility and don’t they quality control the vehicle before it leaves. Shocking...
Questions ! What exact pads are you using in this video and compound ? Also clay bars ? Have a dark colored cars that need this type of work. I have the Rupes 15 and Porter Cable . Great videos !!
Dealership abuse plus customer should never have accepted the car in that condition (state). It wouldn't have left Crewe like that....not a chance. It doesn't matter how much you pay for a new car, you'll always get a thick cleaner / valeter wash it with a nylon broom.
Why would anyone accept a brand new car in that state? One look at it and I'd say "NOPE".
This was likely a dealer contracted detailer who is cheap for a reason.
Impressive, I have an Audi S4 with the amazing blue, its build in 2005 and has 220.000km on it. The audi looks great, how can this thing with so little miles/km be so bad?
Do you know any businesses that do similar work and quality in massachusetts?! I have a 1959 that has similar issues in this Bentley and the 51 chevrolet bel air video you have done. I have a similar paint to the bel air, ppg flame red with house of kolor red metallic flakes
c'mon man.. seriously.. A "line of glue". That's not really a "defect". I don't think there's any car that would be perfect. Feels like click bait to me
Dude drove his black bentley right into a parking curb in the parking lot the other day. All I could hear was “crunch”. He gets out, looks and says “ah, it’s just a car” must be nice!
Question I have a 2020 jeep gladiator live in Sacramento California have inquired several detailers about ceramic coat estimates from $650 to 3000 one could do it in a day the other needed three days what should I be looking for
Those marks are from the wash bay guy. Seems like every dealership no matter of status has a dungeon wash bay with a slop bucket and a sand riddled rag that wasn't replaced or washed for weeks. Everytime its "the car was swirled when you brought it here". And the wash bay guy's job is to deface people's car paint all day long.
I would be really PISSED to have a car of that prestige being delivered in that condition. Mr. Bentley would be hearing from me for sure!
I really do not understand, how is it possible that such an exclusive brand does not take sufficient care at the time of delivery by its dealers? Is it inadmissible that in such an expensive vehicle it has so many defects in its paint (which is not exactly of poor quality or "average") or does the buyer not care to receive his bentley (or any exclusive brand) almost like a jewel?
If I’m paying $200+K for a car, that thing better come with at least 15-20 bottles of ceramic coating...that really isn’t too much to ask for, is it?
You would think, with all of the money these cars cost …. More care would be taken into consideration ..smh 🤦🏽♂️
Man I gotta gripe that more than half the video was u just showing damage...its like yes we get it, its damaged...get to the fixing and reveal part already lol
Great video. The car looked brand new once you'd finished with it. Why can't Bentley lavish such levels of care and attention on their cars? They're not exactly inexpensive.
Looks better than when it came out of Bentleys factory. You made that black paint pop! You guys are amazing!!!
Immaculate work man.. How I wish Chicago Auto Pros was available where I'm at..
I work at Bentley Crewe. Cars have an extensive pre delivery inspection in a light tunnel. The cars are then fitted with paint protection panels and a full car cover for transportation. The dealership will then remove the panels and prepare the car for customer hand over. There is no way a car would get through both processes unchallenged. The cars are perfect at the point of hand over The factory and the dealers are scored on these things There is no way the car was handed over in this condition nor would the owner accept the car in this condition This damage has occurred during its low mileage ownership. Probably damaged by a contaminated polishing pad at an independent car cleaning facility One wash can ruin a car regardless of manufacturer Ask yourself why the car is being detailed independently at the owner’s cost and has not gone back to the dealership for paint rectification under warranty ?
We just received Tesla S brand new with the whole driver side paint bubbles! $90k car looks salvage. My cousin model 3 has issues as well
If your are a high end car buyer take someone who can do a visual and knows what to look for before taking delivery. What is your opinion on the Avalon king ceramic? and can i take a guess at what this beautiful paint correction cost the customer, 5 to 6k
is it just me or is their alot of Orange Peel on this car even after the prep and ceramic coating, like I know that VW does that alot with their products, as I saw that on a brand new Hurican, but do they even bother wetsanding or prepping these things before they sell them?
It never occurred to me that you need to inspect a brand new car for defects, and I’m a car guy. Learn something new every day.
He bought it knowing, most likely.
You can see the damaged black paint even if you wear glasses. No car knowledge required for this observation.
I would expect Bentley to be very unhappy with the state this car was sold to the customer. I also would be expecting the sales company to pay for the repair work needed. It looks like my cat detailed the car before handing it over the the client.
Black paint sucks. But that vehicle, especially considering it’s price should never have left dealer looking like that.
The customer likely had a go at wheeling it out using the latest voodoo mombo product of the. Month and one of them sorry ass polishers that plug in the lighter socket.You got serious stones to take this on.This car has all the classic signs of a MBI (molested by idiot) and quite often theyre the least appreciative when it comes down to recognizing your resurrection of the equivalent of a botched chemical peel.You saved this car!!
Something seems wrong with the milage, 249 and that much dirt on the calipers, the condition those calipers came in at seems like an older car but excellent job on bring that paint back.
That looks like its been polished with a brick. 249mls????? Wtf.
If you buy a nee cheap car and there are some paint issues you have every right to get them fixed. If you are in a position to afford a Bentley and it has so many issues that car goes back to the dealership with quite a number of choice words. That car should not have issues like that.
I don't want to smart ass but you cut corner too Bro. Where is the wet sanding to get rid of the orange peel from the paint and then polish and ceramic coating. But maybe customer didn't want it. Who knows.
Upon leaving the shop got t-boned by a 87 hatchback civic with walmart mods delivering uber eats from taco bell
I hate brands that use that crappy design where they paint the alloy wheels black and have the surface shiny metalic or unpainted. Every manufacturer seems to have a wheel design that does this and it looks horrible to me.
I noticed this on a few Bentleys and a Rolls. How they can let a 200k+ vehicle off the lot like this, is beyond me
I have a detail A small detail Shop You guys do good work I don't know how you get these folks To pay you that kind of money must be nice!
This is happening all to often. Dealerships simply will not pay for a detailer to come in to ensure the car is in the best condition to hand over to the paying customer. They give it a wash that damages the paintwork and out it goes.
Great work guys! The thing that makes me go hmmm. Shouldn't the customer get this or any new car in proper new condition!?
I’m sure the car did not leave the Bentley Assembly line like that. Quality Control, would have seen all of that
garbage pdi and somebody obviously put the can lad on the polishing mop.....
That’s probably been parked under a tree with sap and then taken through the automatic car wash a few times, people don’t treat these cars well that’s why they don’t has the prestige any more it’s a VW now after all.
What dumb owners accepted the car like this in the showroom LOL maybe he drove a few times through the carwash
Bentley needs to review their relationship with the dealer that let this car go to a client in this condition. Overspray from a body shop on a car with 260 miles on it.