Hello. We appreciate you taking the time to share your experience with us. Your feedback regarding our products means a lot to us. We hope you and your family enjoy your unit. Your satisfaction is our highest priority. Should you require any assistance, please feel free to send us a direct message on LG social media; we are here to help. *Josh
Looks like you still had lint buildup on the condenser fans... I have been wetting my small longer bristle nylon brush to get more lint off them... I wish the machine lid was easier designed to access the condenser fins for even better cleaning... is that a good idea or bad idea?
Thank you for your feedback! Using a wet nylon brush to clean the condenser fans is a smart idea-just be sure to avoid getting electrical components wet. We absolutely love your suggestion to redesign the machine lid for easier access to the condenser fins! This could improve cleaning, reduce lint buildup, and enhance safety by lowering fire risks. It could also make maintenance tasks easier, improving efficiency and extending the lifespan of the appliance. We appreciate your innovative thinking and will share this idea with our team. If you have any more questions or suggestions, feel free to reach out to us on social media @LGUSSupport or @LGUSA. We're here to help! ^Anthony
Great question, Laura! If your unit is leaking from underneath, we recommend following the guide on our page at shorturl.at/OGRAf for more information on determining the cause of the leak. If you still need help with your LG Washer/Dryer Combo unit, please follow up with us on one of our other social media channels, @LGUSSupport, with your contact info. We'll gladly continue helping out! *Joseph
Hey there! We want to make sure you get the best service possible for your LG product and would be more than happy to assist you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversation with support, and we'll be ready to help! *Josh
Hi Tom. We're here to help you with the issues you're facing with your new unit. If the troubleshooting steps in the provided video did not resolve the problem with your washing machine, please send us a private message on our social media platform @LGUSSupport, including your unit's model number. We'll do our best to assist you quickly. Thank you for contacting us! ^Win
Waiting for LG to put two of them together in a wash tower 🙏🏽
Hello. We appreciate you taking the time to share your experience with us. Your feedback regarding our products means a lot to us. We hope you and your family enjoy your unit. Your satisfaction is our highest priority. Should you require any assistance, please feel free to send us a direct message on LG social media; we are here to help. *Josh
Looks like you still had lint buildup on the condenser fans... I have been wetting my small longer bristle nylon brush to get more lint off them... I wish the machine lid was easier designed to access the condenser fins for even better cleaning... is that a good idea or bad idea?
Thank you for your feedback! Using a wet nylon brush to clean the condenser fans is a smart idea-just be sure to avoid getting electrical components wet. We absolutely love your suggestion to redesign the machine lid for easier access to the condenser fins! This could improve cleaning, reduce lint buildup, and enhance safety by lowering fire risks. It could also make maintenance tasks easier, improving efficiency and extending the lifespan of the appliance. We appreciate your innovative thinking and will share this idea with our team. If you have any more questions or suggestions, feel free to reach out to us on social media @LGUSSupport or @LGUSA. We're here to help! ^Anthony
Why am I getting a instal filter code when the filter is in place?
What if mine is leaking from the bottom? Idk why
Great question, Laura! If your unit is leaking from underneath, we recommend following the guide on our page at shorturl.at/OGRAf for more information on determining the cause of the leak. If you still need help with your LG Washer/Dryer Combo unit, please follow up with us on one of our other social media channels, @LGUSSupport, with your contact info. We'll gladly continue helping out! *Joseph
Make sure that you screwed the round filter on tight enough. The one near the hose to discard the water. It happened to me too, Hope this helps!!
Support has been horrible. I’ve sent several emails and haven’t gotten a response back.
Hey there! We want to make sure you get the best service possible for your LG product and would be more than happy to assist you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversation with support, and we'll be ready to help! *Josh
My unit is brand new. Haven’t had a dry load of laundry yet. Completely unsatisfied.
Hi Tom. We're here to help you with the issues you're facing with your new unit. If the troubleshooting steps in the provided video did not resolve the problem with your washing machine, please send us a private message on our social media platform @LGUSSupport, including your unit's model number. We'll do our best to assist you quickly. Thank you for contacting us! ^Win
Flipping get a vacuum.