As a California lemon lawyer, let me say I'm proud of you for sticking up for your rights! For someone who (presumably) has little to no experience with lemon law, you did a remarkable job. I'm sharing this comment in the hopes that it may help others in this situation. If you are driving a qualifying Bolt (basically any model year affected by the recall), you are entitled to a repurchase in CA. Yes, you can call GM and ask for it directly or you can hire a lawyer to do this for you at no cost (GM pays the bill). If you choose to do it directly, you do not have to necessarily ask for a repurchase as indicated in the video, you can simply ask what options are available to you. This statement alone would trigger GM's duty to offer the repurchase/replacement option. IF THEY DO NOT, you may pursue a civil penalty. IF THEY TAKE TOO LONG, you may pursue a civil penalty. I have done this on countless occasions for Bolt owners who got the run around. With the civil penalty, you should be getting back MORE than what you paid for the car. Also, do not let GM take a mileage offset on your vehicle. It was produced defective so the offset is rightfully $0. There is essentially no way for someone in your shoes to know this, so I still think you did very well for yourself. Make sure to get your software updated and battery replaced as necessary to keep you and your loved ones safe! I have handled over 60 Chevy Bolt cases, so I'd be happy to help anyway I can.
Thanks for your personal experience with the Bolt EV and the range problems you had - and the hard times with the re-purchase process. I am planning on purchasing a 2023 Bolt EV LT2 model this coming spring 2023 - see what it looks like at that time - prices have come down. Supposedly now the 2023 Bolts have a better battery in them and can park the EV in my home garage overnight. The dealer I am working with and did a test drive in a Bolt is knowledgeable in Electric Vehicles - or seems to be. I am watching all the videos pertaining to the Bolt EV's and thank you for your valuable information on your experiences. Take care and Happy Holidays 2022.
Hi, Your video is very helpful im currently in the process of also having my 2022 bolt ev bought back from GM. I had the battery replaced but but now the car is giving me problems.
@@salliegreen They installed a new battery because the previous battery had some battery modules that went out or something like that according to the Chevy dealer. But now with the new battery pack when I charge I get the lithium ion battery warning and charging stops on my car. I'm also experiencing the vehicle not wanting to go into drive or reverse it gives me a conditions not safe for shift.
I’m currently dealing with an MSRP swap for my 2017 Chevy Bolt. The dealership ordered a 2022 Bolt EUV with the specs I wanted. It’s scheduled to be built the first week of August.
Great video EMT. I feel your pain having gone/going thru this now 6-month process for me. I chose to go with a 2022 Launch Edition Bolt EUV and not the check. The similarities between your experience and mine are uncanny. The stalling, same resending exact documents. Same "I am your new buyback Rep now; we are very sorry about your experience with your last one" near the end of process. My final paperwork will be delivered to dealership on Wed. July 20th, 2022. I have been in the automotive business for 40 years, 28 of those in a dealership (not GM). I was able to anticipate some of the expected BS understanding corporate. Havig built a relationship with my selling dealer hopefully it will not be a 2-week process to read the packet before I (GM's language) "Surrender" my 2018 Bolt EV.
Thanks for watching! Please post here how you like the 2022 Bolt EUV. I've been seeing reviews on the 2023 Bolt EUV which looks good. They dropped the price $6.5k for the new model. The EUV has 6" on the EV but people say it feels much bigger. You lose about 20 miles of range but if they battery is good I would take the projected 250 miles of range. I'm thinking of leasing a 2023 EUV. We'll see.
@@EyeMustTravel I will be sure to post you what I think. Not getting too excited yet. Hope to have EUV by this weekend but so leary with this whole process I can't help but be skeptical to the bitter end.
We live in a state with crappy lemon laws and I have a low tolerance for b.s. so we didn't even try going for the buyback. My story in a paragraph...Back in 2020 we traded our 2014 Volt in for a 2020 Bolt LT but instead of purchasing it we opted for a 3 year lease. I did that because I didn't like the seats but really wanted to try out the Bolt for awhile. We actually drive very little anymore since retiring and the pandemic thing made it so we drive even less. So a 10,000 mile per year 3 year lease makes a lot of sense for our situation. The lease payment was only $307 per month. Like everyone else we got hit with the recall and had been patiently waiting our turn in line when they opened up sales again on the 2022 models. Right now they are offering the 2022 Bolt 2LT with great incentives so we made a deal to "sell back" the 2020 Bolt and took a new 3 year lease on a 2022 Bolt with leather and 8 way electric driver seat. Seat problem solved! We like the 2022 2LT so much we might just go ahead and purchase it at the end of the lease! Side note; My payment on the new Bolt is $298 a month! Couple that with driving cost of two and a half cents a mile I don't know how it could get any better?
That's great! I just drove by the dealer where I dropped off the car and I see it sitting there and I think maybe I should just try to lease it back--after confirming it has a new battery pack. Your comment makes me think even more seriously about that. Thanks for watching!
Thxs for video was going to trade in my RAV4 prime for Chevy bolt now I will keep my RAV4 prime car is best of both worlds I spend six hundred dollars a year on gas good luck in new vehicle purchase
Wow, what a nightmare for you dealing with GM on the repurchase offer!! Your script keep me on the edge of my seat. I am happy you eventually got it resolved and sad your experience drove you to get a hybrid rather than another EV (but totally understand your thought process!!). I have a 2020 Bolt LT and think my only option is to wait, how long I don't know, for the battery swap. So frustrating, especially because it is such a great car to drive!! I did get the software that caps charge at 80% and do charge it now in my garage. I am planning 3 road trips this summer/fall and don't feel comfortable taking the Bolt with the hobbled battery. I am wondering if anyone with a 2020-2022 Bolt has had a battery swap yet? To add insult to injury, GM is putting our batteries in new Bolts rolling of the Orion assembly line!!!
Your assumption is the Estimated Range is based on purely a battery health. Estimated Range is completely based on recent history of your consumption per mile. If you drive 10 miles down a long slope with the wind at your back on a 70 degree day with no rain and drafting behind a big-rig, you will see an estimated range of 270+. If you drive up hill in the rain on a 20 degree day with a 30 gusty wind hitting you, you'll see 160ish range. In other words, everything has to do with your driving and your environment and you'll see a swing of 100+ miles in range. After driving 100,000 miles in my 2017 Bolt, I find the Range Estimator algorithm to be very accurate. If you want maximum range, draft don't pass, use cruise control, drive as slow as safely possible, avoid changing your speed, use one-peddle (L mode) all day long, pre-condition your car before hopping in it, 38psi on tires, heat seats not cabin on cold days, windows up use a/c on hot days. Approaching a red light, bring the car as rapidly as possible under 27mph using the L mode, then coast to the red light in a way that it's already green by the time you get there so you don't have to stop. The car will teach you how to drive if you are willing to learn. Simply reset the trip odometer, then try and maintain a 6mi/kw consumption by watching your trip odometer stat. On a long trip, watch that number. If you need to drive 200+ miles your number needs to be 3.8mi/kw or better. If you see 3.1mi/kw you'll need to slow down a bit or you'll have to find a charger to bump it.
Yes, I understand other variables affect range but I saw a reduction in range after the software update while driving the same routes in the same weather. I live in the desert and the weather doesn’t change much. Thanks for watching!
Since 2012 I've found that nobody at the dealerships really know about electric cars. I'm talking about the greater Dallas/Fort Worth area. There is one exception. Right next to the airport is Classic Chevrolet, which is the largest Chevy dealer in the region. They are all about electric cars. Pre-Covid, they'd have 20 electric cars in stock. They are the dealer whom every other dealer trades out with. They even created a separate building for electric education of customers with a great staff (persuaded by green enthusiasts). All the other dealers would typically have 1 Bolt on their lot (if any) and no sales person who knew how to sell it.
I still love my 2017 Bolt, about to get a new battery pack. Your comment about how you need to know where the charging stations are on a long journey is very true. The much more expensive Tesla has charging issues built into the Nav system. It is awesome! You tell it to navigate to point X, and it tell you if/where/when and how long you'll need to stop at a charging station. Chevy gets an F on that. You really need to get 3rd party apps and sign up for charging networks and plan out your journey.
I had a similar experience with the Repurchase of my 2022 Chevrolet Bolt 2LT. I went througjh 4 coordinators: the first 3 didn't know much, but the last one was really conscientious and got the process done. Also, I had a similar experience with the range suddenly dropping, but I never had a software update in the 7 months of my lease. In November 2021 when the temperature dropped into the mid-30s (not freezing), my range dropped 37 miles on an overnight charge. That is on top of the 10% reduction I had made according the GM's guidelines. Then, the range dropped another 31 miles over a 82 mile trip. That makes it difficult to plan any trip over 82 miles from my home charger with any confidence. I feel like you, and I'll need to be convinced before I buy or lease another all-electric vehicle.
Wow, that sounds very similar to what I went through. It's a shame because I loved driving that car. I may do an update video about this but GM financial screwed up my refund check. I paid an extra month because my coordinator was dragging her feet and they refunded me 15% less than what I paid. I'm still waiting for my corrected check. Thanks for watching.
@@EyeMustTravel Thanks, EyeMustTravel! I thought our experiences were similar, also. However... I've always been a GM, especially a Chevy, guy. Our Father worked 34 years at the original assembly plant for the Camaro and Firebird, from.1953 until it closed August 31, 1987. "Smokey and the Bandit" and everything in between. I wanted a Bolt from the time it went on sale, but I couldn't take advantage of any of the $7,500 Federal Tax Credit because of my low tax bracket (I'm 67 and retired on a fixed income). Also, I didn't like the white, hard plastic dash and hard, narrow seats. Then, the tax credit ended in 2020, and the 2022 refresh had a soft, black dash and more comfortable seats. The dealers now had almost monthly discount incentives that I was qualified for. So, I found a Red Tintcoat 2LT 145 miles away, and I leased it. It didn't take long after living with it that I had strong regrets. First, I hated the "Lane Keep Assist". On our narrow roads in Southern KY my steering would freeze for a second, then jerk toward the ditch on the right shoulder. If I didn't pull the steering back to the left I was going to end up head on into a tree. There were many other "junk gadgets" that I could just do without. About the only thing I liked was the Adaptive Cruise Control, and I suddenly stopped working. It was a Godsend when they offered the buyout for all the model years. It took 5 months of back and forth, but I'm persistent.
Estou aqui no Brasil com meu Bolt 2020 e sua história é muito semelhante a minha apesar de morarmos em países tão diferentes. Finalmente chegou minha bateria nova mas perdi boa parte do entusiasmos de ter um carro elétrico. O que mais me incomodou nisso tudo foi a limitação da autonomia e não haver um cronograma clara da troca da bateria pela GM. Alguns amigos aqui estão tentando a recompra do Bolt pela GM mas eu simplesmente resolvi aguardar passivamente a troca da bateria.
We drove a 2017 Bolt for a year. Went through the 2 software updates at a dealership but decided to not wait for the battery replacement. We traded for a 2018 Tesla Model 3 on Carvana & have driven that car for a year. All of the problems you experience with the Bolt disappeared with our Tesla. We did a round trip from Florida to Ohio and the charging part of it was a pleasure. I notice you had the Lane Keeping Assist icon on your speedo. Don’t know if you ever used it, but if you did you know how a ping pong ball feels. Autopilot in the Tesla Model 3 is the best cruise control there is IMO.
Wow, thanks for the detailed comment. We looked at the Tesla and we like it. There are MANY more Tesla chargers here in CA than other charging stations. Yes, the lane assist was weird and seemed potentially dangerous at times. Thanks again for your comment and for watching. Posting an update soon--still having problems getting all my $ back.
The estimated range depends on how you drive. It uses more battery on freeways and less in city driving. I'm in the process of replacing my 2021 Bolt EV to a 2022 EUV with the updated battery. They say 4-6 weeks once they have the car available. I started the process a month ago and they have a replacement for me a about 2 weeks ago. Hopefully i get the EUV in April. I like the car and much more now that gas prices are over the roof.
1. Your loss in mileage was probably due to how you drive (i.e: highway speeds over 70mph) 2. A trade-repurchase (MSRP swap) was probably a better route for you, you get a new EUV or EV without any battery issues for the same MSRP on a EV or new EUV. Your RC probably didn’t know what he was talking about when he forced you to get an ICE… The good thing about the trade-repurchase is because your lease contract remains the same (same monthly and same lease buyout at end of lease). Probably only time a lease buyout is worth. 3. The RCs are not GM employees, they are 3rd party contracts so they lack interest for sure that’s why you have to be on top of them. 4. RIP never do the software patch, you can do that by yourself by manually setting the charging to 80%, when you need to travel you set it back to 100%… 5. The time frame of the process benefits the user because you could drive your leased Bolt with free miles (heck you could drive 10k miles a month if you wanted for free). The mileage they get at the beginning of the process (photo of odometer) is the mileage they use for buyback. 6. GM wasn’t the one responsible for the battery issue, unfortunately they relied on LGs manufacturing process and that failed. GM paid tremendously by LGs failure…
Love your books. ;) Agree with everything you said except the trade swap. I was offered another EV as a swap but they couldn't give me a timeline for when the EV swap would happen because of the battery issues. Look at other TH-camrs who have done the EV swap--most haven't gotten their new vehicles yet. Also, I put WAY too much down on my original lease so the lease transfer wasn't as attractive for me. Thanks for watching.
I didn't drive over 70 MPH, and the loss of 37 miles of range when the temperature was above freezing is really hard to explain. But it's all irrelevant when there aren't enough DC Fast Chargers in KY to take a simple one-day road trip without being exhausted from the 13 hours it takes with all the charging time. They're just not practical for everyday driving, and I'm retired with plenty of time.
I have a 2022 chevy bolt ev and I already have battery problems. The bolt is not charging and I get a lithium ion battery warning . Took it to Chevrolet and they have had my car for 2 weeks already they can’t seem to fix it . I only have 15.000 mile in it. They said they out in an order for a new battery but I have yet to hear anything and I’ve been careless. Think twice before buying a chevy bolt ev or EUV with a recall.
I have a deposit on a 2022bolt ev It’s at my local dealer waiting for new pack and software update then i can take delivery sometime this year. For now I keep driving my 2017 Kia Soul ev
what are they going to do with all the returned vehicles? is there a chance they will be corrected and hit used lots with upgraded batteries? if shopping for a used one, should one wait if so?
Better than your Catalytic Converter stolen. Have you actually spoken to an informed Chevrolet Bolt owner or driven one. Don't knock it until you drive it. I've driven a Prius and its boring. Very representative of their owners.
@@tonybino01 my Prius is in my garage every night… yes.. I had a Kona electric and I traded it in for the Prius prime… I did drive a bolt and don’t like it…
I agree with you, the Bolt is a great car. GM is a disaster to work with. I have been waiting for my new Bolt that they talked me into as a swap, for my 2022 Bolt. I signed the paper work 8 weeks ago, and still don’t have my car. I call every week, all they say it’s in delivery, no one knows where it is. .
I’m sorry you are going through this. When I asked for a supervisor via the concierge line things sped up a bit. I miss the car…but not the company. Good luck!
I drive a 2017 Bolt EV and the way you drive determines the range. If you are speeding, do sudden accelerations, and use the A/C full blast, the battery will not last as long, obviously. Also, if you use regenerative braking, and drive under the "L" mode, it will also extend the range. There are certain conditions driving an electric car and you must follow it. Comparing its driving dynamics to a gas car is like apples to oranges.
When the new battery packs come through it may be worth another look. But there is no timeline for that. I like the Hyundai Ionic 5 too. Thanks for watching! :)
@@EyeMustTravel most of the replacements are happening right now and most people have had them done already. It should take a day or two but it does depend on how many are queued at a particular dealer. New models won't be built till next month, and take a few weeks to deliver to dealers.
As a California lemon lawyer, let me say I'm proud of you for sticking up for your rights! For someone who (presumably) has little to no experience with lemon law, you did a remarkable job. I'm sharing this comment in the hopes that it may help others in this situation. If you are driving a qualifying Bolt (basically any model year affected by the recall), you are entitled to a repurchase in CA. Yes, you can call GM and ask for it directly or you can hire a lawyer to do this for you at no cost (GM pays the bill). If you choose to do it directly, you do not have to necessarily ask for a repurchase as indicated in the video, you can simply ask what options are available to you. This statement alone would trigger GM's duty to offer the repurchase/replacement option. IF THEY DO NOT, you may pursue a civil penalty. IF THEY TAKE TOO LONG, you may pursue a civil penalty. I have done this on countless occasions for Bolt owners who got the run around. With the civil penalty, you should be getting back MORE than what you paid for the car. Also, do not let GM take a mileage offset on your vehicle. It was produced defective so the offset is rightfully $0. There is essentially no way for someone in your shoes to know this, so I still think you did very well for yourself.
Make sure to get your software updated and battery replaced as necessary to keep you and your loved ones safe! I have handled over 60 Chevy Bolt cases, so I'd be happy to help anyway I can.
Thanks for your personal experience with the Bolt EV and the range problems you had - and the hard times with the re-purchase process.
I am planning on purchasing a 2023 Bolt EV LT2 model this coming spring 2023 - see what it looks like at that time - prices have come down. Supposedly now the 2023 Bolts have a better battery in them and can park the EV in my home garage overnight. The dealer I am working with and did a test drive in a Bolt is knowledgeable in Electric Vehicles - or seems to be.
I am watching all the videos pertaining to the Bolt EV's and thank you for your valuable information on your experiences. Take care and Happy Holidays 2022.
Thanks for watching! I am considering leasing a 2023 Bolt EUV. Inventory is scarce where I live so I’m waiting until the cars on order come in.
@@EyeMustTravel Yes the Bolt EV's are also scarce here right now.
Hi,
Your video is very helpful im currently in the process of also having my 2022 bolt ev bought back from GM. I had the battery replaced but but now the car is giving me problems.
Oh wow, what problems? I was going to try to lease a ‘23 Bolt but maybe not if the car continues to have problems. Good luck with your repurchase.
@@salliegreen
They installed a new battery because the previous battery had some battery modules that went out or something like that according to the Chevy dealer. But now with the new battery pack when I charge I get the lithium ion battery warning and charging stops on my car. I'm also experiencing the vehicle not wanting to go into drive or reverse it gives me a conditions not safe for shift.
I’m currently dealing with an MSRP swap for my 2017 Chevy Bolt. The dealership ordered a 2022 Bolt EUV with the specs I wanted. It’s scheduled to be built the first week of August.
Thanks for the warning ⚠️
Thanks for the video. I'm thinking about buying our first ev but the prices suck at the moment.
Check out Transport Evolved’s TH-cam channel. They announced Chevy is reducing the Bolt EV and EUV by $6k.
@@salliegreen thanks. I've seen those price drop videos. I would like to find an AWD ev as I live in an snow area in Washington state.
thanks.....
THe 1 thing that annoys me about the Bolt is how the trunk is not level when back seats are folded down. - WW
Agree. Very common in cars though. My husband has a Ford Edge and it's the same way--earlier version we had laid flat. Thanks for watching.
Great video EMT. I feel your pain having gone/going thru this now 6-month process for me. I chose to go with a 2022 Launch Edition Bolt EUV and not the check. The similarities between your experience and mine are uncanny. The stalling, same resending exact documents. Same "I am your new buyback Rep now; we are very sorry about your experience with your last one" near the end of process. My final paperwork will be delivered to dealership on Wed. July 20th, 2022. I have been in the automotive business for 40 years, 28 of those in a dealership (not GM). I was able to anticipate some of the expected BS understanding corporate. Havig built a relationship with my selling dealer hopefully it will not be a 2-week process to read the packet before I (GM's language) "Surrender" my 2018 Bolt EV.
Thanks for watching! Please post here how you like the 2022 Bolt EUV. I've been seeing reviews on the 2023 Bolt EUV which looks good. They dropped the price $6.5k for the new model. The EUV has 6" on the EV but people say it feels much bigger. You lose about 20 miles of range but if they battery is good I would take the projected 250 miles of range. I'm thinking of leasing a 2023 EUV. We'll see.
@@EyeMustTravel I will be sure to post you what I think. Not getting too excited yet. Hope to have EUV by this weekend but so leary with this whole process I can't help but be skeptical to the bitter end.
We live in a state with crappy lemon laws and I have a low tolerance for b.s. so we didn't even try going for the buyback. My story in a paragraph...Back in 2020 we traded our 2014 Volt in for a 2020 Bolt LT but instead of purchasing it we opted for a 3 year lease. I did that because I didn't like the seats but really wanted to try out the Bolt for awhile. We actually drive very little anymore since retiring and the pandemic thing made it so we drive even less. So a 10,000 mile per year 3 year lease makes a lot of sense for our situation. The lease payment was only $307 per month. Like everyone else we got hit with the recall and had been patiently waiting our turn in line when they opened up sales again on the 2022 models. Right now they are offering the 2022 Bolt 2LT with great incentives so we made a deal to "sell back" the 2020 Bolt and took a new 3 year lease on a 2022 Bolt with leather and 8 way electric driver seat. Seat problem solved! We like the 2022 2LT so much we might just go ahead and purchase it at the end of the lease! Side note; My payment on the new Bolt is $298 a month! Couple that with driving cost of two and a half cents a mile I don't know how it could get any better?
That's great! I just drove by the dealer where I dropped off the car and I see it sitting there and I think maybe I should just try to lease it back--after confirming it has a new battery pack. Your comment makes me think even more seriously about that. Thanks for watching!
Thxs for video was going to trade in my RAV4 prime for Chevy bolt now I will keep my RAV4 prime car is best of both worlds I spend six hundred dollars a year on gas good luck in new vehicle purchase
OMG $600/year?
Wow, what a nightmare for you dealing with GM on the repurchase offer!! Your script keep me on the edge of my seat. I am happy you eventually got it resolved and sad your experience drove you to get a hybrid rather than another EV (but totally understand your thought process!!). I have a 2020 Bolt LT and think my only option is to wait, how long I don't know, for the battery swap. So frustrating, especially because it is such a great car to drive!! I did get the software that caps charge at 80% and do charge it now in my garage. I am planning 3 road trips this summer/fall and don't feel comfortable taking the Bolt with the hobbled battery. I am wondering if anyone with a 2020-2022 Bolt has had a battery swap yet? To add insult to injury, GM is putting our batteries in new Bolts rolling of the Orion assembly line!!!
Your assumption is the Estimated Range is based on purely a battery health. Estimated Range is completely based on recent history of your consumption per mile. If you drive 10 miles down a long slope with the wind at your back on a 70 degree day with no rain and drafting behind a big-rig, you will see an estimated range of 270+. If you drive up hill in the rain on a 20 degree day with a 30 gusty wind hitting you, you'll see 160ish range. In other words, everything has to do with your driving and your environment and you'll see a swing of 100+ miles in range. After driving 100,000 miles in my 2017 Bolt, I find the Range Estimator algorithm to be very accurate. If you want maximum range, draft don't pass, use cruise control, drive as slow as safely possible, avoid changing your speed, use one-peddle (L mode) all day long, pre-condition your car before hopping in it, 38psi on tires, heat seats not cabin on cold days, windows up use a/c on hot days. Approaching a red light, bring the car as rapidly as possible under 27mph using the L mode, then coast to the red light in a way that it's already green by the time you get there so you don't have to stop. The car will teach you how to drive if you are willing to learn. Simply reset the trip odometer, then try and maintain a 6mi/kw consumption by watching your trip odometer stat. On a long trip, watch that number. If you need to drive 200+ miles your number needs to be 3.8mi/kw or better. If you see 3.1mi/kw you'll need to slow down a bit or you'll have to find a charger to bump it.
Yes, I understand other variables affect range but I saw a reduction in range after the software update while driving the same routes in the same weather. I live in the desert and the weather doesn’t change much. Thanks for watching!
Since 2012 I've found that nobody at the dealerships really know about electric cars. I'm talking about the greater Dallas/Fort Worth area. There is one exception. Right next to the airport is Classic Chevrolet, which is the largest Chevy dealer in the region. They are all about electric cars. Pre-Covid, they'd have 20 electric cars in stock. They are the dealer whom every other dealer trades out with. They even created a separate building for electric education of customers with a great staff (persuaded by green enthusiasts). All the other dealers would typically have 1 Bolt on their lot (if any) and no sales person who knew how to sell it.
I wish we had that here in the Coachella Valley. Thanks for watching!
You were more lucky than me. I haven't found a single dealer that knew the difference between Level 2 240V chargers and DC Fast Chargers.
I still love my 2017 Bolt, about to get a new battery pack. Your comment about how you need to know where the charging stations are on a long journey is very true. The much more expensive Tesla has charging issues built into the Nav system. It is awesome! You tell it to navigate to point X, and it tell you if/where/when and how long you'll need to stop at a charging station. Chevy gets an F on that. You really need to get 3rd party apps and sign up for charging networks and plan out your journey.
Good luck on the new battery pack! Thanks for watching.
I had a similar experience with the Repurchase of my 2022 Chevrolet Bolt 2LT. I went througjh 4 coordinators: the first 3 didn't know much, but the last one was really conscientious and got the process done. Also, I had a similar experience with the range suddenly dropping, but I never had a software update in the 7 months of my lease. In November 2021 when the temperature dropped into the mid-30s (not freezing), my range dropped 37 miles on an overnight charge. That is on top of the 10% reduction I had made according the GM's guidelines. Then, the range dropped another 31 miles over a 82 mile trip. That makes it difficult to plan any trip over 82 miles from my home charger with any confidence. I feel like you, and I'll need to be convinced before I buy or lease another all-electric vehicle.
Wow, that sounds very similar to what I went through. It's a shame because I loved driving that car. I may do an update video about this but GM financial screwed up my refund check. I paid an extra month because my coordinator was dragging her feet and they refunded me 15% less than what I paid. I'm still waiting for my corrected check. Thanks for watching.
@@EyeMustTravel
Thanks, EyeMustTravel!
I thought our experiences were similar, also.
However...
I've always been a GM, especially a Chevy, guy. Our Father worked 34 years at the original assembly plant for the Camaro and Firebird, from.1953 until it closed August 31, 1987. "Smokey and the Bandit" and everything in between.
I wanted a Bolt from the time it went on sale, but I couldn't take advantage of any of the $7,500 Federal Tax Credit because of my low tax bracket (I'm 67 and retired on a fixed income). Also, I didn't like the white, hard plastic dash and hard, narrow seats.
Then, the tax credit ended in 2020, and the 2022 refresh had a soft, black dash and more comfortable seats.
The dealers now had almost monthly discount incentives that I was qualified for. So, I found a Red Tintcoat 2LT 145 miles away, and I leased it.
It didn't take long after living with it that I had strong regrets.
First, I hated the "Lane Keep Assist". On our narrow roads in Southern KY my steering would freeze for a second, then jerk toward the ditch on the right shoulder. If I didn't pull the steering back to the left I was going to end up head on into a tree.
There were many other "junk gadgets" that I could just do without. About the only thing I liked was the Adaptive Cruise Control, and I suddenly stopped working.
It was a Godsend when they offered the buyout for all the model years. It took 5 months of back and forth, but I'm persistent.
Estou aqui no Brasil com meu Bolt 2020 e sua história é muito semelhante a minha apesar de morarmos em países tão diferentes. Finalmente chegou minha bateria nova mas perdi boa parte do entusiasmos de ter um carro elétrico. O que mais me incomodou nisso tudo foi a limitação da autonomia e não haver um cronograma clara da troca da bateria pela GM. Alguns amigos aqui estão tentando a recompra do Bolt pela GM mas eu simplesmente resolvi aguardar passivamente a troca da bateria.
Yes the problems with the battery dampened my enthusiasm for EVs too. Thanks for watching.
We drove a 2017 Bolt for a year. Went through the 2 software updates at a dealership but decided to not wait for the battery replacement. We traded for a 2018 Tesla Model 3 on Carvana & have driven that car for a year. All of the problems you experience with the Bolt disappeared with our Tesla. We did a round trip from Florida to Ohio and the charging part of it was a pleasure. I notice you had the Lane Keeping Assist icon on your speedo. Don’t know if you ever used it, but if you did you know how a ping pong ball feels. Autopilot in the Tesla Model 3 is the best cruise control there is IMO.
Wow, thanks for the detailed comment. We looked at the Tesla and we like it. There are MANY more Tesla chargers here in CA than other charging stations. Yes, the lane assist was weird and seemed potentially dangerous at times. Thanks again for your comment and for watching. Posting an update soon--still having problems getting all my $ back.
The estimated range depends on how you drive. It uses more battery on freeways and less in city driving. I'm in the process of replacing my 2021 Bolt EV to a 2022 EUV with the updated battery. They say 4-6 weeks once they have the car available. I started the process a month ago and they have a replacement for me a about 2 weeks ago. Hopefully i get the EUV in April. I like the car and much more now that gas prices are over the roof.
1. Your loss in mileage was probably due to how you drive (i.e: highway speeds over 70mph)
2. A trade-repurchase (MSRP swap) was probably a better route for you, you get a new EUV or EV without any battery issues for the same MSRP on a EV or new EUV. Your RC probably didn’t know what he was talking about when he forced you to get an ICE… The good thing about the trade-repurchase is because your lease contract remains the same (same monthly and same lease buyout at end of lease). Probably only time a lease buyout is worth.
3. The RCs are not GM employees, they are 3rd party contracts so they lack interest for sure that’s why you have to be on top of them.
4. RIP never do the software patch, you can do that by yourself by manually setting the charging to 80%, when you need to travel you set it back to 100%…
5. The time frame of the process benefits the user because you could drive your leased Bolt with free miles (heck you could drive 10k miles a month if you wanted for free). The mileage they get at the beginning of the process (photo of odometer) is the mileage they use for buyback.
6. GM wasn’t the one responsible for the battery issue, unfortunately they relied on LGs manufacturing process and that failed. GM paid tremendously by LGs failure…
Love your books. ;) Agree with everything you said except the trade swap. I was offered another EV as a swap but they couldn't give me a timeline for when the EV swap would happen because of the battery issues. Look at other TH-camrs who have done the EV swap--most haven't gotten their new vehicles yet. Also, I put WAY too much down on my original lease so the lease transfer wasn't as attractive for me. Thanks for watching.
I didn't drive over 70 MPH, and the loss of 37 miles of range when the temperature was above freezing is really hard to explain. But it's all irrelevant when there aren't enough DC Fast Chargers in KY to take a simple one-day road trip without being exhausted from the 13 hours it takes with all the charging time. They're just not practical for everyday driving, and I'm retired with plenty of time.
I have a 2022 chevy bolt ev and I already have battery problems. The bolt is not charging and I get a lithium ion battery warning . Took it to Chevrolet and they have had my car for 2 weeks already they can’t seem to fix it . I only have 15.000 mile in it. They said they out in an order for a new battery but I have yet to hear anything and I’ve been careless. Think twice before buying a chevy bolt ev or EUV with a recall.
@@joseespinoza2402 so sorry you are going through that. Ask for a repurchase of you are in a state with a good Lemon Law.
I have a deposit on a 2022bolt ev
It’s at my local dealer waiting for new pack and software update then i can take delivery sometime this year. For now I keep driving my 2017 Kia Soul ev
what are they going to do with all the returned vehicles? is there a chance they will be corrected and hit used lots with upgraded batteries? if shopping for a used one, should one wait if so?
Yep. I see them lined up at a local dealer. Probably waiting for the new batteries. I may buy back my car, for less I hope!
The percentage of cars having fires is low, so do what you want with the car.
Sounds like a Nightmare... Glad I bought a 2022 Prius Prime!
Better than your Catalytic Converter stolen. Have you actually spoken to an informed Chevrolet Bolt owner or driven one. Don't knock it until you drive it. I've driven a Prius and its boring. Very representative of their owners.
@@tonybino01 my Prius is in my garage every night… yes.. I had a Kona electric and I traded it in for the Prius prime… I did drive a bolt and don’t like it…
I agree with you, the Bolt is a great car. GM is a disaster to work with. I have been waiting for my new Bolt that they talked me into as a swap, for my 2022 Bolt. I signed the paper work 8 weeks ago, and still don’t have my car. I call every week, all they say it’s in delivery, no one knows where it is.
.
I’m sorry you are going through this. When I asked for a supervisor via the concierge line things sped up a bit. I miss the car…but not the company. Good luck!
I drive a 2017 Bolt EV and the way you drive determines the range. If you are speeding, do sudden accelerations, and use the A/C full blast, the battery will not last as long, obviously. Also, if you use regenerative braking, and drive under the "L" mode, it will also extend the range. There are certain conditions driving an electric car and you must follow it. Comparing its driving dynamics to a gas car is like apples to oranges.
Sounds like Chevy just wants to sell $70k trucks
Chevy bolt was gonna be the car I was going to get. Then the recall happened. That’s the end of EVs for me. That was the only EV I wanted. Oh well.
When the new battery packs come through it may be worth another look. But there is no timeline for that. I like the Hyundai Ionic 5 too. Thanks for watching! :)
@@EyeMustTravel most of the replacements are happening right now and most people have had them done already. It should take a day or two but it does depend on how many are queued at a particular dealer. New models won't be built till next month, and take a few weeks to deliver to dealers.
@@ElderNames no, most have not been done already, lolz. The dealerships do 2 a month and the battery replacements may take up to seven years.
@@dpiercyscomics careful, that's practically libel. They are almost all done. Ask actual Bolt owners.
@@dpiercyscomics where are you getting your information? The dealer I used is doing up to 2 a day....
I think GM will soon be out of business .