What is ITIL (and ITSM)? Project Management in Under 5
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- เผยแพร่เมื่อ 18 ต.ค. 2024
- If you ever need to manage an IT project - or any project with a strong IT element - you are bound to come up against the need for ongoing IT Service Management (or ITSM). And, for many organizations, this means getting to grips with the basics of ITIL.
So, what is ITIL, and (ITSM)?
Here, Dr Mike Clayton, founder of OnlinePMCourse..., answers this question, in under 5 minutes.
For more detail and downloadable versions of the diagrams, check out our article, 'ITIL for Project Managers - Should You?' It will give you a full introduction to ITIL4 and ITSM, and an interview with one of the authors of versions 1, 2, and 3: Ivor McFarlane: bit.ly/MP-ITIL4F
And if you are interested in the ITIL Foundation qualification, our 55-video online course gives you all that, and quizzes, educational games, and sample papers. But best of all, it's resented by Ivor McFarlane, and the first 22 videos are FREE - you won't even need to give your email!
onlinepmcourse...
You may also want to look at this ITIL 4 course from our other recommended provider, GreyCampus: shrsl.com/2ytmv
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ITIL is the main standard for IT service management - so if you're running IT projects, you probably need to know what it is - and to consider getting some training. we offer a course with Ivor Macfarlane, one of the founders of ITIL: onlinepmcourses.com/project-management-certification-programs/itil-foundation-program/
I like this guy I seem to understand what he explains.
This guy thanks you.
Thank you very much sir !
You're very welcome.
Thanks
You're welcome.
Suggest increase playback speed to 1.75
Fel free.
Many of my audience do not have English as their first language,.
I lasted 60secs, not even increasing playback speed was enough to keep me engaged.
@@urbanracer01 Yet you took the time to write a comment. That's nice. Thank you.
Speed is fine to me. Everyone doesn't have the same attention-span.
He is clear, articulate and precise. These are not matters for the brains like those who have the attention span of a tik tok user.