I don't recommend getting and Ove toilet at all. Just moved into my remodelled house, 3 days later the Ove will not flush. Went through all the troubleshooting and determined that the part is the solenoid. Ove is saying i have to contact the store for priof of purchase. The store can't find it under my contractor'a account, if i even have the right store. Ove is no help. Looks like I have to get my new toilet taken out and replaced by another brand😢
I want to thank you for all your help. I got my part ordered yesterday. Don’t know why my plumber had so much trouble but my toilet hasn’t worked for several months. I will highly recommend recommend OVE
I'm so glad to hear that you were able to order your part and resolve the issue with your toilet! It's unfortunate that your plumber faced difficulties, but I'm happy we could assist you in getting everything sorted out. Thank you for choosing OVE and for your willingness to recommend us. If you need any more help in the future, please feel free to reach out!
Comments 11 Well. We just spent 2 days trying every 5x trick out there when the bowl would not clean or fill. It did flush. But that was it. We ended a frustrating night giving up and leaving a note for my user friends. TOILET MALFUNCTIONING. PLS. NO SOLIDS. WILL FLUSH ONLY LIQUID... and went to bed. I used it in the morning. Stood up only to hear a full swirl flush beginning. IT WAS FIXED!!! So be patient. It seems unplugging the black *A* plug (See manual) 5x may be the answer for some.
We appreciate your effort in reaching out to us. If you have any questions or parts, please feel free to contact us at 1.866.839.2888. Thank you for your interest in connecting with us.
Where can you get the silanoid ? My has a problem similar and our plumber has tried to order it from the company but they keep telling him that they moved their warehouse and are behind. We have been waiting for over 10 months
We're uncertain why your plumber is stating that we lack replacements when we actually have them available in our current inventory. Please reach out to our team by calling 1.866.839.2888.
Every time he calls they transfer him to parts department and they say the warehouse has been moved and they are so far behind. If you can give me a call the part number I will try to call them. I have only had mine for 18 months and love it but this is definitely a problem. Thank you
Hello. We apologize for any inconvenience caused by the seat issue following the solenoid installation. Please reach out to our support team at 1.866.839.2888, and we'll work together to resolve the problem.
![[TH] 2024 PMSL SEA W3D1 | Fall | สัปดาห์ตัดสิน ทีมไปไฟนอล](http://i.ytimg.com/vi/ZBU3GyzqErI/mqdefault.jpg)
I don't recommend getting and Ove toilet at all. Just moved into my remodelled house, 3 days later the Ove will not flush. Went through all the troubleshooting and determined that the part is the solenoid. Ove is saying i have to contact the store for priof of purchase. The store can't find it under my contractor'a account, if i even have the right store. Ove is no help. Looks like I have to get my new toilet taken out and replaced by another brand😢
I want to thank you for all your help. I got my part ordered yesterday. Don’t know why my plumber had so much trouble but my toilet hasn’t worked for several months. I will highly recommend recommend OVE
I'm so glad to hear that you were able to order your part and resolve the issue with your toilet! It's unfortunate that your plumber faced difficulties, but I'm happy we could assist you in getting everything sorted out. Thank you for choosing OVE and for your willingness to recommend us. If you need any more help in the future, please feel free to reach out!
Comments
11
Well. We just spent 2 days trying every 5x trick out there when the bowl would not clean or fill. It did flush. But that was it. We ended a frustrating night giving up and leaving a note for my user friends.
TOILET MALFUNCTIONING. PLS. NO SOLIDS. WILL FLUSH ONLY LIQUID... and went to bed. I used it in the morning. Stood up only to hear a full swirl flush beginning. IT WAS FIXED!!! So be patient. It seems unplugging the black *A* plug (See manual) 5x may be the answer for some.
Do you have information on where to buy the flush valve like this. I don’t have a manual to get part number.
We appreciate your effort in reaching out to us. If you have any questions or parts, please feel free to contact us at 1.866.839.2888. Thank you for your interest in connecting with us.
Where can you get the silanoid ? My has a problem similar and our plumber has tried to order it from the company but they keep telling him that they moved their warehouse and are behind. We have been waiting for over 10 months
We're uncertain why your plumber is stating that we lack replacements when we actually have them available in our current inventory. Please reach out to our team by calling 1.866.839.2888.
Every time he calls they transfer him to parts department and they say the warehouse has been moved and they are so far behind. If you can give me a call the part number I will try to call them. I have only had mine for 18 months and love it but this is definitely a problem. Thank you
I installed the new solenoid and I still cannot get the seat to turn on. Is there a possible fuse or electric issue with the seat itself?
Hello. We apologize for any inconvenience caused by the seat issue following the solenoid installation. Please reach out to our support team at 1.866.839.2888, and we'll work together to resolve the problem.
How do I order the solenoid replacement?!
You can call our parts team at 1.866.839.2888