Strong was asleep when they made that one. Sorry about that! We have a Strong Spa, also from COSTCO, and it started to leak at 7 years. The speaker gaskets just fell apart. Three jets leaked. Two shutoff valves leaked from either the stem or a joint. So not a top quality product.
I purchased a Strong Spas Madrid 60 at Costco and literally after the warranty expired, every jet began to leak and it leaked significantly at two of the unions. They actually split. The pipes did not freeze, it is simply a poor product. Costco was no help and certainly Strong Spas was of no assistance either. I owned my previous hot tub for over 20 years!
Thanks... what model is that? Premium Series? Was it suppose to come with the sound system? I would think it should have included a subwoofer in the cabinet as well.
Strong was asleep when they made that one. Sorry about that! We have a Strong Spa, also from COSTCO, and it started to leak at 7 years. The speaker gaskets just fell apart. Three jets leaked. Two shutoff valves leaked from either the stem or a joint. So not a top quality product.
I purchased a Strong Spas Madrid 60 at Costco and literally after the warranty expired, every jet began to leak and it leaked significantly at two of the unions. They actually split. The pipes did not freeze, it is simply a poor product. Costco was no help and certainly Strong Spas was of no assistance either. I owned my previous hot tub for over 20 years!
We purchased from Sams Club. Sams Club helped us in getting a full refund. Strong Spa sent 3 defective spa.
Thanks... what model is that? Premium Series? Was it suppose to come with the sound system? I would think it should have included a subwoofer in the cabinet as well.
I believe the model is Everlast from sams club. It cost 8662.00
Wow. So glad I got a hot springs tub.
That's why you buy from a dealer. You get what you pay for.