Superpro Podcast #25: Managing a Family-Owned Business: Challenges and Rewards - Sammy Suggs

In this episode of the Superpro Podcast, host Roland Ligtenberg interviews Sammy Suggs, the business manager of North Myrtle Beach Heating and Air. Sammy shares the story of how the business was started by her husband's grandfather in 1976 and how it has evolved over the years. She discusses her role in managing the business side of things and the challenges she has faced as a female in the industry. Sammy also provides insights on dealing with rental properties and offers advice for other companies in similar situations. The conversation highlights the importance of using software like Housecall Pro to streamline operations and improve efficiency.
Takeaways
The importance of adapting to modern technology in the home service industry
The challenges and rewards of managing a family-owned business
Tips for dealing with rental properties and landlords
The value of using software like Housecall Pro to streamline operations and improve efficiency
Keywords
heating and air, family-owned business, business management, challenges, rental properties, software, efficiency

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