How to Clean or Replace any Pit Boss Auger | Pit Boss Pit Stops
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- เผยแพร่เมื่อ 28 เม.ย. 2019
- In this tutorial Andrew will be replacing the wood pellet auger which feeds pellets into the grill. This works for replacing, cleaning, or fixing an auger jam.
An auger jam can be scary and unsettling, but the issue is thankfully pretty simple to resolve. You can do it yourself!
TOOLS:
- Phillips head (for case bolts)
- Allen wrench
- Wrench to grip auger and slide out
- Knee-high box or stool to rest hopper carriage on
STEPS:
1. Remove 8 phillips screws from beneath the carriage on the hopper.
2. Remove 2 screws on the face of the controller
3. Push the control panel through this new window to dangle beneath the hopper.
4. Remove hopper screws on the front and back. (have box or stool ready to set hopper on)
5. Place hopper on stand to keep it from pulling out the cords
6. A bolt is holding the auger into place. It has a nut on the bottom and an allen head on top. Take an allen head set to size it up, then grip the bottom with a wrench or socket to hold it still while you screw it out.
7. Remove the phillips screw holding the actual auger in place.
8. Grab the little base with a wrench, turn it counter-clockwise and slide it out.
*If you have an auger jam it will need a strong turn clockwise and a tough pull. Don't be scared to put your back into it.
9 . Here you can replace or clean the Auger. Putting everything back together is as simple as doing the steps in reverse order.
If you have any further issues, contact Pit Boss support for help!
service@pitboss-grills.com
877-303-3134
OR join the Pit Boss Owner's group on Facbook to chat, learn and more
/ pitboss - แนวปฏิบัติและการใช้ชีวิต
Thank you very much, got it fixed easy thanks to the video. FYI, a Pit Boss without a working auger is just a raised flowerbed.
If any of you have been having trouble removing the auger like I have; here is what I ended up using. 5/16 socket for the nut and 7/64th allan wrench. It was very hard to find the right size, and also to reach the allan screw due to the positioning of the the screw on the auger. Very Hard. Lot's of frustration. I'll never buy another one of these types of pits again. I have to basically disassemble the entire unit. Some of the screws use the real soft metal and I stripped them immediately. So off to the hardware store trying to buy a similar screw. UGH!!!! Yes, it cooks really nice and makes good food, but clearing the auger was a nightmare. Hope this helps anyone.
Lol I was looking all over for the size this afternoon and this comment wasn't showing up yet. I came here to post it after I found out. :)
Thank you so much for these details. I'm having the same issue. Why would they design without easier access to be able to clean auger.
7/64" is an oddball size for an allen wrench.
Did this today, if you use the right sized Philips screw driver you shouldn't have any problems getting the screws out.
Not sure why mine jammed up, everything was dry, no rust etc, auger came out easily.
thank you for your help.
@@marthabickford3056 no worries. We should all help each other. Take care.
After owning this product in humid New Orleans, I’ve learned a good hard lesson. My auger was stuck with pellets that turned into concrete. After calling the company I was sent a new motor and all is well. From now on I will shop vac after each use. The additional step takes 5 minutes and it’s definitely worth it.
Yay! We are glad all is well and you haven't had any auger jams since!
I'm glad they can help someone out. I've been working on mine for 4 hours. Dumb thing is I can't find the right allen wrench. That shouldn't be the hardest part. 😪 And yes, I contacted customer service. The size of Allen wrench they told me to use was bigger then the screw itself.
I don't see how a shop vac can pull all the pellets out of the auger. My pellets were jammed right in the middle.
Same issue here!
I've had my pit boss for 3 years and this is the first jam of the Auger. A couple of things they don't tell you when replacing or getting the Auger "un-stuck". 1. if you have any pellets in your hopper they will be all over the ground when you remove the hopper so have something for them to fall into e.g. large box or cloth.The "safety grid" in the hopper cannot be unscrewed to allow for easy emptying of the hopper prior to removing it. 2. the allen screw is nearly impossible to work on as there is no room to get to it, and the bolt securing it has no room to put a crescent wrench to hold it stable. I had to use pliers and it took me 30 minutes to get the allen screw free. Another 15 to get it back in place. Pro-tip sift out your pellets before using them so the saw dust does clog up the pellets if it get wet/moisture/humidity.
What size Allen did you end up using. I have a metric and SAE set and I cannot for the life of me find a key that fits that Allen
You can remove the safety grid
@zacsweeney9177 same issue, i tried using the samething and nothing. Ended up using a pair of offset needle nose and pliers to quarter turn due to space. Took me almost 20mins just to get that little allen nut off. Ridiculous.....
Ive bought a 700 fb ,and i havent tried it because of cold weather ,,so i decided to watch all the videos i can about it ,,like this video ,,hope to see more ,,working on the grill ,and why ,,Thanks
I had a massive jam and this lead me down the right path to resolution. My display didn't have any screws, or was a different model than I have in the video, so I was unable to pop it back inside as shown. I simply moved the whole thing to the side and set it on a box. After that it was smooth sailing and we had dinner by 6!
Wooohoo! Great Job! if you ever need any assistance please we are an instant message away
L pop
@@PitBossGrills what size Allen head is it? I've tried 2mm-3 and even standard. Either to big or to small
I should have known I was in trouble when the "expert" called a crescent wrench a pipe wrench.
I don't know if I need to replace my auger or the motor. I was priming it to get pellets in the fire box when I herd a loup pop. When priming I hear nothing like i did before like a motor or sound of motion from auger rolling. Should I replace both?
A couple of things that I recommend for pitboss is to add lock washers on all the screws apply sealant around all the seams that cover the pellet hopper and at least make a cover for the hoppers trap door and make a better quality cover. But the other things before the cover would make for a long lasting unit. I bought a cover for my stand up smoker and it last one season. I've since added high temp rtv to all seams except the hoppers trap door and that's one of the biggest culprits of allowing rain into the augers operating area. My smoker has held up superbly until we had a weeks worth of rain and now I'm at this very moment cleaning out the mortar of wood from the auger lol. It's my fault for leaving it outside but thats where it's home is 😅 ps I still love my easy bake smoker oven hahahahaha
I see a lot of people asking about the allen size. 7/64 standard is what I found to fit. Good luck! Hardest part of this project was getting the screws off of the bottom. All rested out and stripped. Good times! Other than that, no issues at all.
I got one for Father's Day. Finally got a chance to use it today and it never got hot. The auger wouldn't turn...the weld attaching the auger to the motor shaft had broke. Thanks for the video. You make removing the motor/auger look easy. I should be able to fix it pretty quick.
Everything is pretty user serviceable. Let us know if you have any questions. You can DM us on Facebook, as well.
@@PitBossGrills Thanks. I made a quick alignment fixture and welded it back together. It took about 15 minutes total with your help. No other issues and was able to use it last weekend. Love it! Thanks again.
Life saving video. Thank you!!!! Other than cheap screws who's heads strip easily.... was a perfect fix
oh my GOD . i stripped a fkin screw also
Do you guys have prime anything afterwards or do you just turn on as normal? Thanks
Same problem. Never left the lid open. My model was hard as hell to get the auger screw loose, but with help from JK, we did it. Just hope I can get this thing back together.
What size is the set screw in this video. My grill was missing one at purchase and I wanna pick one up at the hardware store while I wait for the replacement part
Why design the motor hanging after installed into the Auger rod? I see the base of the motor not touching the bracket about 3/8"
That not standard to me so can you explain?
Let me begin by saying my two year old PB Austin XL has always had the heavy duty cover and I've never left the pellet lid open. After several weeks of non-use during the winter, I fired it up and came back minutes later and found no smoke or fire. I spent hours taking this thing apart trying to figure out what the problem was. Once I realized that wet pellets had clogged the auger, I thought I'd wait for them to dry, lol! 🤦🏼♂️ After a couple of weeks, I tried getting the auger out and it didn't budge. After several hours of poking, prodding and turning the auger I managed to get it out and still had to clean out the tube! I still haven't gotten it all back together yet to see if it works.
After six years without trouble, I discovered that some of the pellets had deteriorated, gotten some moisture and solidified at the place where they enter the augur from the feed box. They also were blocking the slot where you can empty the feed box of pellets so I had to attack it from the top. Removed the grid at the top (four Phillips screws) and then scooped out pellets. Broke up the solidified stuff with a screw driver and held a shop vac as I did it to suck it out as it broke up. I turned the unit on to make sure Augur was rotating and filled pellets back up. Seems to be working. Lesson is that, even with a cover, moisture and probably some freezing in Northeast can do this over time. Still a pit boss fan.
Used twice. Pellets in the tube absorbed moisture and solidified locking the auger. Got it all apart, tube cleaned out and now the motor wont turn the auger. Icing on the cake, is after everything was put back together, the circuit board started smoking and now nothing works.
Same thing happened to mine. The circuit board shorting out was a hidden blessing because I upgraded to the wifi one.
Is supposed to be loose the shaft from the motor after I fully tight the bolt and nut? I have a series 7
brilliant! i just left the motor on and discomnnected the cable to it. huge block due to unsifted pellets (i imagine). I'm useless as a tinkerer but managed this one with the help of the video.
I own 3 Traegers, the oldest turns 25 years old this summer. I also bought Pit Boss that I keep at my Mothers when I come up for my monthly visits. Maybe 12 cooks on it. I have done more work on this PB than on my 3 Traegers combined on over 50 years of use between them. The reason my shear pin (yours as well) failed is that PB uses a thin wall tube that has pretty sharp edges because it is so thin. This cuts into the shear pin. PB save 25 cents on the build and it is causing me frustration. It is my fault however as I tried to save a buck. Now I am headed out to get Chinese take out for our Easter dinner versus tri-tip and baked potatoes. Save the headache and buy the original. Thanks Pit Boss.
I'm about to throw away my Pit Boss after 18 months. I appreciate your advice to go with a Traeger.
Is the auger fan suppose to continously spin while on? Mine spins for 1 to 2 sec then stops
Tip: Don't mess with the small Allen screw and nut. All I did was unscrew the main set screw and then unplug the auger motor from the electrical harness. Once it's unplugged, you can pull the whole auger and motor out and then clean the tube. It took me about 10 minutes all together.
Great tip, thank you!
Water got into my grill and now won’t cut on. What do I need to replace? I miss my grill
I did this to clear out a jam in my Pro Series PB600PS1. It was really easy. Didn't even have to take off the control panel in my model.
Same here. It was a B to find a 7/64 Allen wrench so a quick trip to Walmart resolved that. My tube was so jammed up I and to use a piece of rebar to break through all the pellet and vacuum out
Exact video, back in business ! The the brisket is going down!
My man said use vice grips or a pipe wrench ... but uses a crescent wrench🤯
that's an adjustable wrench
i have this 700FB. i live in Maine. have used this thing alot. for almost a year. it sits out on a covered porch with a grill cover. there are pelletts in the hopper, and i keep other pellets in water proof buckets , the kind u can get on line used for dog food. and never had issue with pellets clogging up the hopper. like someone said, its the 2 % rule. u must be 2% smarter then the object you are using. take care of your eqiupoment and shouldnt have any issues
i love this grill Pit boss!
Please help what size is the nut and the allen screw?? I got it cleaned to turn etc but i can not get the auger screw to line up?? it has nothing to screw into help
My auger is rusted in and the end to attack the vice grip broke not sure what to do now
How do you do this with the new control board (no screws)? I removed everything today but with all the wires connected I cannot sit it down flush like you show in the video.
Those control boards will pop out from the back. If you have any questions feel free to give us a call at 1-877-942-2246
I watched the video on changing the igniter but couldn't post a comment so I will post here. Apparently, my set screw wasn't holding my igniter in well enough so my igniter has slid back far enough that it isn't lighting my pellets but it is also back far enough that I can't get the fire pot out because the igniter binds up with the additional leverage of being slid back so far. Any suggestions on how to get it out now? The igniter is good but the factory assembly has been my issue the entire time.
Hey Joey go ahead and send us an e-mail Service@pitboss-grills.com so we can send you out an igniter troubleshooting guide. We would love to hear from you soon.
clean the inside of the auger tube? that's all you share? how, what do you recommend to clean it with? geeze
I recently started getting a lot of back burns on mine. I’ve vacuumed out the hopper and firebox. I even put a tube in the channel as best I could. I have not removed the auger.I even blew out the auger channel with the auger in it. It still back burns. Should I remove the auger??
I would want you to give us a call at our customer service center so we can register, troubleshoot, and resolve this issue. So we can get this handled while on the line!
Pit Boss Support 480-923-9630
or scroll to the bottom of this link to access our chat line.
pitboss-grills.com/faq
Okay, I have a jammed auger. Moisture got in. I figured now was a good time to replace the factory defective control board. (How was it missed on install?)
(Had to drill & extract 3 of the bottom screws due to cheap & wrong size screws installed).
Took out the motor screw & set screw. Auger will not budge. Trying with very large vise grips. All it does is create metal shavings & splinters from the auger shaft.
What next?
Tried the " Don't be scared to put your back into it." Using a pipe wrench as mentioned didn't work. The thin, weak shaft of the auger flattened & then split apart. Auger now ruined & still stuck.
Does this work on vertical ones too?
Great video. In the deep south people should not leave pellets in the auger and hopper the humidity turns them pellets into concrete. I say keep the hopper and auger empty.
The seal around where the hopper and the Auger assembly is very poorly sealed. I would recommend after you clear you auger, apply a small bead of gasket seal to help prevent moister from entering.
another good tip
Awsome video thank you sir
How do you pull the auger from a Pit Boss Pro series vertical smoker?
Same
thanks for this video! it saved our Thanksgiving lol. I was able to get my grill to smoking the bird!
Any ideas on how to clean the tube where the auger goes into, I cleaned my auger and it jammed back up a minute later
Jim, understand that can be frustrating. I would remove the Auger Shaft from the Auger Tube and make sure the shaft isn't damaged/bent, you can roll it on a flat surface to determine if it's damaged/bent. Try to clear up and built up gunk in the Auger Tube as well. If you continue to have issues feel free to contact our Customer Care Team at (480) 923-9630.
Learned a big lesson today. It totally sucked taking this apart but it was much easier to just take the screw out of the Delrin bushing, disconnect the motor, and pull the entire motor/auger assembly out as one piece
What size allen wrench
I have a unique issue. I used my PB on a windy day,,, ended up with my pellet box smoldering. Ended up having to hose it down to keep it from completely catching on fire.
Now I have a pellet jam from both ends and an auger that won’t budge.
Hi Ruby, we apologize that happened! Please contact our service department and they can troubleshoot with you! 480-923-9630.
Completed all tasks within a few minutes. I watched the auger work like normal before it stopped turning. Brand new motor, not sure why.
Please call us tomorrow at 877-303-3134. Customer care opens at 6am MST
Anyone know if the motor to the auger is supposed to move when auger is running ? Not sure if that's slowing or causing pellets to not drop into burn pot.
The motor is floating, so if there is a jam it is safer. If you think it may be causing an issue, please call customer service at 877-303-3134
Beating on both ends of the auger (not too hard so as to damage it) worked out and the auger finally turned and pushed out the broken-up mass of pellets. Like I said before, I am pretty sure it was all due to high humidity and my not clearing the auger tube after using the Pit Boss smoker. And by the way, using a 20" long 1 x 1 board and a small hammer is really probably the way to go rather than a hammer and metal rebar. anyway, a success.
Thank you. I took a tire spoon and rubber mallet and gave the auger a couple of whacks from either side and she started spitting out the junk. First time I’ve had a problem since 2019.
After a 1-1/2 year of COVID, I go to smoke several slabs of ribs on my Austin XL only to find the auger was frozen/clogged with petrified pellets ( I forgot to run the pellet feeder to clear out the pellet chute). I followed the instructions in this video only to crush the end of the auger (which is hollow) that attaches to the motor trying to remove it. Tried to reshape it only to have it split and break.
Advice...when you're done smoking, clear the pellet tube to the firepot and you won't have this happen to you.
I've been running into a weird issue where the flame cup in my 820 seems to get overfilled with pellets during startup, and it gets hot enough that smoke starts coming out of my hopper. Any suggestions? This is brand new and only been used the last 4 weekends with thorough cleanings in between.
Just happened to me today. Temp started dropping, I opened the lid, and within a minute, it all ignited out of control for a good 20 minutes. I'd like to know what is causing this.
Just happened to me today. Temp started dropping, I opened the lid, and within a minute, it all ignited out of control for a good 20 minutes. I'd like to know what is causing this.
Check p settings. They determine how fast the pellets feed into the burn cup
@@dcdarrbare I finally figured it out six months ago, but I forgot to post. Turns out that if the grill flames out, because there's so much thermal mass from the steel and cast iron, while it's cooling down the system is still dropping pellets into the cup. Because the flame died, the cup starts overfilling.
The smoke coming from the hopper is caused by pellet dust not being sifted out before adding to the hopper, That dust builds up in the auger tube and smolders its way back into the hopper. This can be solved by sifting the pellets to get the fine particles of dust off.
Thank you
Great brand .
My Pit Boss is an older model and I can't remove the hopper. I removed the bottom panel and the control board. I then removed the 4 screws to release the hopper, but it will not come off. There is still something holding in on. Does anyone have an idea how I can remove the hopper?
Thank you for the video. I keep getting the E r P code. How do I fix that?
Please call us at 877-303-3134
so n that motor that goes on the auger is kind of loose , you can move it around a little bit ?
Mine was that way when I put it back together. Worked fine though.
It would be nice if you provided nut and allen wrench sizes needed.
7/64 allen wrench. I couldn't get any type of wrench on the nut. There was just not enough room. Had to struggle with needle nose to make it work. I should have checked the nut size, but just wanted to get it done.
I have a two inch green wire connected to the screws beneath the control panel that doesn’t allow my to take the hopper box off enough to get in there......
Hey there Jody, that is your ground wire, you just need to remove one of the screws that is attached to.
My Brunswick call with a broken auger. Who can help me?
Find long bolt that fits snug inside auger , drill hole in bolt shaft the reinstall inside auger and use a split pin through bolt hole and auger. Once done use rattle gun or wrench to work it out. Maybe i need to patent this idea.😊
On my grill the little fan is moving freely is that normal? It was together when I bought it.
The fan on the auger/auger motor is free floating
Nice for a barrel smoker but I have a series 3 cabinet.
I have a Copperhead 5 vertical smoker, and it looks like the set screw is a bit different. My auger is completely jammed up (water got in the hopper and I didn't notice, the entire auger shaft is basically a solid block of particle board) I have the two brackets off of the motor but I can't access the set screw. I can see it inside the auger shaft, but I don't see any second screw that holds the auger in. Should it slide out (still attached to the motor) once the two brackets are removed from the motor? I want to know before I start hammering on it too hard...
Kevin, if you could DM us, we can help you out with that.
@@PitBossGrills You don't seem to have DMs enabled on TH-cam, should I try Twitter maybe?
Yes please respond to us through twitter we would be more than happy to assist! thank you!
Holy shit! Did yall use a torque wrench to put the screws on? I had to drill screws out. Now I'm trying to get the motor out and that nut is impossible to get to. More work than what it's worth.
Managed to crush the end of mine with vice grips, trying to get it out. Looks like it's time for a new one here
Oh no! For any service parts please give us a call at 480-923-9630
At 1:16 - what size Allen wrench and what size socket for the tiny ratchet? I bought a set of nut drivers but they’re too wide at the bottom and there isn’t enough clearance to use them. Plus the auger died in a position where the Allen wrench has to fit in the screw from underneath and I CANT SEE! please help!
Mine too
I just manually twisted it and then used a bend Allen key
Too bad the hopper lid isn't built air tight with a snap on lid. With the summer humidity this could be a regular nuisance issue. Any suggestions to keep moisture out other than keeping the lid closed and covering the grill when not in use?
Hey Tony, when it comes to a pellet grill you don't want anything to be airtight, because a pressure buildup could be disastrous. alone with what you said, we also recommend removing your pellets if you aren't going to be using your grill for an extended time, and storing those pellets in an airtight container (we use a 5 gallon bucket to great effect)
@@PitBossGrills Okay, I understand about the air tightness being disastrous but nobody wants to remove pellets in the chamber after each use? Am I supposed use a shop vac? It's not like there is a sliding bottom door to make it easy.
I used the weather stripping they use on car doors, one sided adhesive and reduced the exposure to rain by 95%
help... allen head stuck - nut came off
I wonder why can't the auger drive shaft extend all the way to the outside of the hopper and locate the motor there to make it easier to hand-turn (free-up) the auger.
Hi there! For help, please give us a call at 877-942-2246 or send us a message on our Facebook or Instagram with details so we can better assist you.
1150 pro 2
The 8 screw of the bottom cap was hard as hell... strip 3 screw head on the same side...
Have to pry the cap like a door to go inside 😕😐
I have the exact same problem. I had to replace the control board shortly after purchasing my pro series 1150 and two screws would not budge. Wasn’t a big deal because I could still get in there to replace the control unit. But, now I need that cover completely off to get to the auger 😑. Wish me luck haha 🤞🏻
Thank You.
My auger is literally stuck. I have tried to turn it, force it etc and nothing. Anyone have any thoughts on where to go next?
Hey there Greg, if you have followed this video and still cannot get that auger out of there, please give us a call at 877-303-3134 so we can help you further.
How'd everyone get their auger to break loose in the process of "turning auger counter clockwise it splintered on the end so now need new Auger
Hey Ryan, please open a case through the website or send us a private message on Facebook with details about what happened so we can help you.
I Have a Copper Head 5 Series any Videos on how too Unjam the Auger
James, there is no video, but you can contact our Service department and they can email you the instructions. The number is 877-942-2246.
Is it possible to get these posted to your website or does it require calling that number to get them?
My desktop navigator started smoking back through the hopper after 3 uses and vacuumed out each time????
Not happy and should have bought the Asmoke 300
What size allen wrench for this axle pin? I thought I owned every size on the market...
Same question. none of mine fit
@@danx0489 7/64. It was the ONLY one missing from my set. Had to go buy a new set to get it out.
@@danx0489
Concurr with 7/64. I had a 7/64 bit, but was too short to reach; just another tool buying opportunity...
I can't get my auger out its Seized real good, can't even get it to turn with pipe wrench any advice?
Don't know if you fixed your issue, but the next person perhaps, if you soak the auger down, let water loosen up the pellets, you can then turn it out.
Dynamite 🤣
Can you do a video on how to replace the igniter ?
That one comes out next!
Just posted that F.K.!
@@PitBossGrills do you have a video on Unclogging Copper Head 5 Series Auger
Pro Tip; Ignore trying to finagle an allen wrench and socket for that motor mount. Skip one step ahead and remove the auger screw and then pull it out as far as you can minding the motor power cables. This should give you enough space underneath that stupid nut to remove it and then reposition it so you can access the socket from the top when you're done (mine was put on backwards)
This should be a pinned comment.
good tip thanks
Mine doesn’t even have the second set screw, I’m wondering if it fell in and that’s how it jammed? Not sure yet just got the auger out after hours of struggling.
The white piece is too close to the socket and Allen wrench screws. I’ve pulled it out a little like you said but I still can’t get the socket around. Any tips?
where can I buy an auger? Not on pitboss website lol
Please call customer care to order 877-303-3134
If this were as easy to do as this video makes it seem, it would be great. Unfortunately, it's not as easy as this video makes it seem. Nonetheless, I got er done. Thank you, Andy!
This video does not work on my vertical smoker. So the "any" is a bit of a stretch.
Just shows you how well they understand their own design....
my pro, does not have the screws on the control panel, ?? now what, i'm so pissed, I used this machine twice, got family coming in, and I have a $600 grill that doesn't work...p.s. maybe explain, IN BIG BOLD LETTERS, that you need to take out the pellets you don't use, so they don't turn to quik crete
You don't have to take out the pellets you don't use, nobody does that. The only time it jams is when people leave the pellet door open, let it get rained on or don't take care of it, then come back a week later to a lump of dry pellets and wonder why it isn't going. What model grill do you have that has no screws?
I have the Pit Boss Copperhead, and Keith is right. There are no screws -- the fan motor is right up against the frame. Hard to access, not like the above design. Also, I didn't leave the lid up. It must just be humidity, because he's right -- it's like quik crete.
There is 6 plastic clips that hold it in from the back side. remove the bottom panel and reach up around the control unit you'll feel them. Unplug it first unless you're into that sort of thing.
@@stoopidhumor1 Nope. Rain comes through the un-caulked seams, especially at the hopper window. Even with the non-waterproof cover that they sell.
@@Thomas45069 the covers are not waterproof?
If your pit boss is full of clogged sawdust, twist the auger out, then stick it in and turn it clockwise to slowly turn all of the old pellets out
Part number for this actually item? Mine is fractured
Depending on the model it could have different part number. If you give us a call we would be happy to help you get the correct part.
How to remove an auger from that pit boss competition series 5
In addition to rain flaw, would be great if you'd do this video for a vertical smoker and not just grill
Steven, we are in the works of making more videos for our vertical smokers. We do have detailed instructions if needed. Just contact our Service department and we can email those out to you.
@@PitBossGrills 2 years later, still no vertical video? Brand new smoker and the auger won't turn, hasn't been a pellet in it.
If they would use a bracket to secure the augur motor to the chassis it would prevent the augur from binding up and bending the frame which is the biggest reason for the eventual failure of most smokers.
what is price of 3 feet long Auger and Auger motor
Auger motor is 39.99. We have replacement parts on our website.
I can’t seem to get the auger out and the rod at the end broke
Hey David! I would want you to give us a call at our customer service center so we can register, troubleshoot, and resolve this issue. So we can get this handled while on the line!
Pit Boss Support 480-923-9630
or scroll to the bottom of this link to access our chat line.
pitboss-grills.com/faq
Second motor in and finally learned do not keep any pellets what so ever or they turn to concrete and blow your engine.
I was able to remove everything just fine, but the auger won’t go back in all the way 🤯
Every screw on the bottom of mine stripped and I can’t get the panel off. Should I just dremel the heads off? This is very frustrating. I don’t really want to purchase another after just a couple of years.
We can understand that sometimes the screws are super snug and can be frustrating. There are a few things we can try to get the screws off.
I recommend getting a Flathead Screwdriver and a Hammer. I would give the screw(s) that are giving grief a few love taps on the side of the screws head. This should loosen it up and be easier to unscrew.
If that doesn't work depending on how many are left, you can turn the access panel to get access to the back of the screws head.
All else fails you can carefully drill the screws out. The Access panel screws dimensions are about M5 .08 Thread.
@@PitBossGrills Thank you for replying. I ended up taking a dremel to them!
We can understand that sometimes the screws are super snug and can be frustrating. There are a few things we can try to get the screws off.
I recommend getting a Flathead Screwdriver and a Hammer. I would give the screw(s) that are giving grief a few love taps on the side of the screws head. This should loosen it up and be easier to unscrew.
If that doesn't work depending on how many are left, you can turn the access panel to get access to the back of the screws head.
All else fails you can carefully drill the screws out. The Access panel screws dimensions are about M5 .08 Thread.
So you don’t actually secure the motor?
It just flops around in there?
The motor was designed to be a free floating motor, and attaches to the auger shaft by a lock nut and bolt.
Says to use vice grips, or a pipe wrench, as he uses an adjustable wrench.
My issue is getting the Allen screw out so that I can even pull the auger out.
It was tough. 7/64th allen wrench and needle noise plyers.
The Allen wrench is tough to find as it not easily found on tool boxes or Allen sets. Allen screws strip easily why not just make it a Phillip or flat head, I mean it is not like it is going to be tighten like a wheel nut.
Does the auger make a noise when its jammed?
You may hear the motor hitting the mounting shelf, but if the auger is fully jammed, it wouldn't make any noise at all. If you need any assistance, please contact us at 877-942-2246 7 days a week from 4am to 8pm PST.
@@PitBossGrills Thank you for responding so quickly! I talked with Brandon from customer service. He given me 5 star customer service. You guys are great!
What size is the Allen screw
I haven't been able to figure this out either, I have a lot of Allen wrenches and none of them work.
7/64 worked for me!
I’ve done this and put back together and the auger worked for a second then it stopped working
My pit boss pellet smoker has a cold lol L 41 didn’t know if you knew what this was Got a little wet from a flood
I would want you to give us a call at our customer service center so we can register, troubleshoot, and resolve this issue. So we can get this handled while on the line!
Pit Boss Support 480-923-9630
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pitboss-grills.com/faq
Yo Pit Boss, how about next time you mention what actual size allen wrench you need. Just a thought.