I had mine for about a month, I had to fix my own Pac-Man pcb and I switched the marquee, it looks great with a lighted marquee! I’m going to probably put more games on mine!
Mine is now fixed, but I'll say it's certainly a nice-sized platform for projects. Lighted marquee I'm sure is a great start and does a lot to enhance the appearance. Did you create it yourself or find a kit somewhere?
GenXGrownUp It’s the same size marquee as in a 3/4 cabinet from Arcade1up! I had it cut with some LED lights and a 12 volt two way extension and there it is.
I gave up, myself. I talked with their support to address the audio issue with my Rampage machine. I also had them send me a deck protector since it was an old model and didn’t include one. They sent me a replacement PCB that was the same as the one I had and didn’t solve the problem. Then I discovered that the protector they sent me didn’t fit the deck properly, the holes were off. I just didn’t want to bother with it anymore - especially when I discovered the glitch in my Pac-Man counter-cade, which is that the second intermission gets cut off before it’s done. You’ve just got to accept these games as big versions of those crappy little plastic shelf-top machines rather than small versions of real arcade machines. They are toys. Fun, but toys.
Interesting comments section! :D Just a suggestion: since it turns out that you accidentally uninstalled and reinstalled the same PCB, I think it's only fair to Arcade1Up's reputation that you either remove this video, make a follow-up video ASAP, or at least change the description (which would take less than a minute). No biggie, everybody makes mistakes like this from time to time, but at this point, this video is technically misinformation! They resolved the problem, and they deserve credit.
You could ask them to send you a brand new Partycade with the correct part already installed. It's not an unreasonable request. It's their chance to do the right thing.
Thanks for doing this series. I'll find something other than Arcade1up. It sounds like they aren't listening or really addressing these issues. I wouldn't have confidence in them.
I’m not sure how to directly ask you a question through your TH-cam channel, but was wondering if you’ve ever reviewed this… Arcade1Up - Ms. Pac-Man Head To Head Counter-Cade 2 Player. If not, would love to see you take a look at it!
My wave 2 partycade Pac-Man Galaga Galaxian dig dug 4 game just landed. Did you want me to shoot some footage for timing? Audio sounds good. Screen is certainly better than smaller barcode. Little or no light bleeds.
Hi! I bought mine from QVC and I need to buy one since I have the same unit but got a white screen. Do you have the item number by the way so I can buy it on Amazon?
I just received a brand new first gen pac man partycade as a gift. It has all the issues you were taking about. I already opened a ticket. Hopefully it won’t take them long to fix this.
Thanks for doing this. I hope you got everything sorted. I've just ordered the new 4-in-1 variant of the Pac-man Partycade. Hope I don't encounter this issue. That's aweful you had to endure such horrific quality, and poor support from A1up. Well, on 17-Aug, 2020, I'll find out. That's when mine's supposed to arrive. Fingers crossed. Eh? Thanks for the video.
I owe this series one more video to put a bow on the whole journey. I am whole now and have a good working PartyCade with the new PCB (thanks to the help of so many viewers like yourself) who have guided me along the way.
Take a CLOSE look at our own video. You marked the NEW board as the old one with the marker. LOOK at the Green QC PASS 6 Sticker on the one you removed, then look at the sticker on the NEW one. The Old one is tilted at a counter-clockwise angle. The NEW one (which you marked as the OLD one) has a level (straight) QC PASS 6 sticker. You re-installed your OLD board - that's why the numbers are exactly the same. Old Board Sticker: 3:12 New Board Sticker: 3:48 Marking the NEW board as OLD: 3:59
Thanks for the reply. I didn't know there was a follow-up video (didn't show up in my feed). I'm glad the new board DID fix the issues because it would've sucked if after all that the new board was STILL wrong. I know this is an older video. I just got the Galaga 40th Anniversary Partycade and have been watching any videos on them, so your video came up. I'm actually pretty happy with the new unit, but I'm not a specs guy, so I don't see any tech problems on it. The only thing was I had to put some tape where the joystick ball screws in because it kept unscrewing. That fixed it.
@@GenXGrownUp Thanks for the reply. I didn't know there was a follow-up video (didn't show up in my feed). I'm glad the new board DID fix the issues because it would've sucked if after all that the new board was STILL wrong. I know this is an older video. I just got the Galaga 40th Anniversary Partycade and have been watching any videos on them, so your video came up. I'm actually pretty happy with the new unit, but I'm not a specs guy, so I don't see any tech problems on it. The only thing was I had to put some tape where the joystick ball screws in because it kept unscrewing. That fixed it.
GenXGrownUp, This is the one overall company ideal Arcade1up hasn't addressed as of yet, putting out machines that consistently work and don't come with some sort of defect out of the box. Now that doesn't mean there can't ever be a defect or problem with a single unit here or there, that kind of expectation isn't reasonable or feasible, but I would like to just ONCE not have to pray to the Video Game Gods to give me one without an issue. I've watched and read SO MANY Arcade1up reviews to know that their propensity for issues is widespread. If we just take me for example, I've purchased five of their machines, and out of the five, I've only had a 20% success rate getting a "good," or what I would deem, an "acceptable" machine from them. I own 3 of their full-size cabinets and 2 of their countercades and ONLY ONE of their machines came without issue and that was Star Wars. Here's my experience with the other ones in a quick nutshell: - Atari 12 in 1: Had stuck pixels on the monitor and a scratched monitor overlay RIGHT OUT OF THE BOX. Immediately got scratch marks on the control panel just from light play around the, at the time, worthless dial controller that was chosen over a traditional spinner (Glen's Retro Show spinner solution fixed the control issue). Arcade1up did EVENTUALLY replace the monitor, monitor overlay, and provided a control panel protector, but took several months before everything was resolved. - Marvel Super Heroes Limited Edition: Wouldn't turn on until the toggle switch on the PCB was flipped from on to off. Now you're probably thinking, "no big deal," if you only had to do it once, that is. But NOOOOOO, I had to do it EVERY TIME I turned on the machine (sometimes several times before the machine would turn on). If you didn't open up the back of the cabinet to toggle it (I left the back off the cabinet from then on), only the light up marquee would turn on, nothing else. I did get a replacement PCB from Arcade1up that fixed the issue (took several weeks to get it), but I was VERY DISAPPOINTED OVERALL, because I spent the extra money and shipping to get this more expensive "limited edition" version, and in my opinion, it should've worked right out of the box. - Pac-Man countercade: The first one I got wouldn't power on the monitor. You could hear a snippet of the Arcade1up launch sound, but no picture, nor sounds thereafter. I took it back to Kohl's where I bought it and got a replacement. The replacement worked, but the screen was SO WASHED OUT, and though the game worked fine, it wasn't a pleasure to look at. I got so frustrated and just didn't want to deal with it anymore, least of all contacting the sub-standard Arcade1up customer support, that I just kept it. - Dig Dug countercade: After peeling off the protective plastic off the monitor screen (new out the box), there was a HUGE scratch on the monitor overlay. I contacted Arcade1up immediately through their new ticket system, and though it did take a bit to get a response, though definitely not as bad as trying to contact them via the phone, they agreed to ship me out a replacement monitor overlay. When I got it, IT WAS THE WRONG PART!!! I instead got a control panel protective overlay. SERIOUSLY???!!! I was lucky enough to know someone on the inside of Arcade1up, a person that helped me with my first cabinet (the Atari 12 in 1) and he said he would help me out. However, I've been working with him since December (before the virus stuff), going on 3 months now, and I STILL don't have a replacement. He informed me at one point that Arcade1up no longer makes that model of the countercade, but he said he'd see what he could do. I may never see a resolution to the issue. So where are we at with the company? Regardless of the better materials they use in their newer machines (I thank them for that), if you buy any Arcade1up machine, as my friend Glen from Glen's Retro Show so eloquently put it, you're still at the mercy of "The Luck Of The Draw" to whether you'll get a good one or not. Glen let me know he's on the other end of the spectrum. He hasn't had issues with the machines he's purchased. For the many of us who have had issues, it really sucks. Arcade1up really needs to concentrate on quality control and make it their business to consistently deliver a good product out of the box, AT LEAST 95% of the time (in my opinion). I SO WANT one of their upcoming Pinball machines, but I'm tired of giving them my hard-earned dollars, crossing my fingers as I open the box, hoping that this time I won't get a broken one. Anyway, I was so looking forward to this follow up video to see if you had the good "luck of the draw." I guess you've fallen into my camp, the unlucky ones. I hope Arcade1up eventually makes it right for you. vgv
Sorry to hear about issues still being around. Unfortunately with them closing their office temporarily and the virus situation. It might be awhile before they get back to you, and really fix the problem. later -1
Thanks for responding that part help fully if possible what boards are easy to wire and use i see there a lot out the pandora pcb and others any recommendations thanks again
I see there units on eBay not working would it be a same fix if I bought one and change the card. Also I see other pcb boards can I easily and cheaply make a system buy purchasing a pcb example 60 games in 1 and plug a screen and joy stick go or and whats needed any advice to save thanks
If you're handy, a broken Partycade makes a nice shell for a Pi-cade or similar. Just make sure what's not working on the eBay unit is the PCB and not the monitor, though! 😊
Quick question. I received a new Partycade and it has the same Galaga/Galaxian sound problem. I am looking at the Arace1UP webpage and I see a "Pacman" PCB that I can order. Is that the one I need? Any help is appreciated.
I don't want to lead you down the wrong path, Bozz, so I would have to defer to A1U support to let you know which version you need. I didn't order my replacement, but rather it was sent to me under warranty.
I bought the Ms. Pac-Man 40th Anniversary Edition and I tried connecting a sound-bar to the machine through the headphone joke located in the PCB board. Sadly, I only get a loud hum and a screeching sound when playing any of the included arcade games. I don't know if my machine's PCB is damaged or if a good ground is missing. Any suggestions or ideas of what may be causing this? I tried different 3.5mm headphone jack wires to connect to my sound-bar, but none produced good sound.
Have you tried other headphones/speakers with the same port & plug? 3.5mm headphone jacks can have variable connection points -- not all are the same. (TS, TRS, TRRS)
@@GenXGrownUp yes, I tried TRS and TRRS wires, different speakers and headphones. Same unwanted result with everything I tried. I ended up using the headphone jack located on the control deck with good results with my soundbar. I don't like having a wire there, but I just don't like the puny sound that comes out of the regular stock speakers.
@@donkique956 It's quite possible that the 3.5mm internal jack isn't even for audio, but for some future function. At any rate, if you're using the on-deck audio you could always open up the cabinet and split it internally, or at the very least, add a low-profile 90-degree adapter to keep it out of the way: amzn.to/39AuYwA
My PCB has the same “V01” sticker on the board but the software test shows a different date code and system version with a different date too. Even actually says “Version No: V02”. I’m so sorry you got the wrong board.
Jason Johnston Like he does in the video, have the Partycade off, have the volume button set to the middle then hold all the 3 buttons on the deck and just power it on. Just shows info on the board and does like, screen tests and etc.
@@GenXGrownUp WOW, you're quick! Talk about a cool guy....you're it ;) . Do you know if the recently released Pacman 4 game 40th Anniversary with woodgrain has any issues, with screen fade out with viewing angles or gameplay issues? Same for Ms.Pacman 4 tabletop (and recently sold 8 in 1?) in one recently sold at the shopping channels? Thanks, and great channel.
@@MoviePropCollector I've been called a lot of things, but seldom "cool," so thanks! 😊 I don't have any first-hand experience with the 4-in-1 boxes at all, but I have seen others talk about some slight problems but nothing as dramatic as what I saw with this phase-one Partycade. Glad you're enjoying the channel. BTW, we also have a pretty rad podcast that drops every week, which you may also enjoy: genxgrownup.com/pod
@@GenXGrownUp Will do. I just started getting into classic video games again and love your presentation and information. Really great job! Check out my page if you love Movies and the props seen in them ;) . I will be updating it soon :) , and thanks.
So I haven't personally reviewed one, I understand that the new 8-in-1 units have a completely different board and therefore should not suffer from these latency problems.
Great video. But I'm in a different situation. I was changing the joystick and the power ( cable-ribbon) was somehow split through another wire. I went to pull the cable from the controller pcb and wouldn't you know it, it actually pulled 1 side of the connector from the board. It took some of the green coating and now I have no power. Where can I get a replacement pcb that all t hff e buttons and joystick connect? I emailed arcade1up over 2 weeks ago and still no reply
Thanks for watching, Jack. I'm afraid I'm not an A1U tinkerer so I don't have that inside track. eBay would be the first place I'd look if A1U's support falls short.
Check out the 40th Anniversary Pacman. It has more audio and video issues! Sound is crazy loud even on volume setting 1. I can even hear the volume when it is put on 0. The screen looks stretched out almost. Then there is the top and bottom of screen that is cropped off. You gotta look close to see it though since most of the games have a black background. They screwed up again!
I see in a couple comments the issue has been solved. "...rev-1 Partycade is finally operating as designed". Can you elaborate? Did they send you another board? If so, did it have "V02" on it? If not, how did you fix it? I also have a V01. Not only that, but I also struggled with support to send me a replacement board. They did, but it also says V01. Very curious how this saga turned out for you. TIA
@@GenXGrownUp They sent me the same damn version 01!!! Although my original board had "QC Pass 6" and the replacement (also V01 sticker) had "QC Pass 8", it's still identical! Everything in the log matches exactly (except the total, pass, fail). I checked the audio just in case... still bad! Unbelievable. And they just sent this to me a month ago. So they apparently still have old stock sitting around.
Sorry for the long post. Forgot to say what machine I have. Its not he partycade pacman 8 in 1 with the 12 pin board. Any information on where I can get 1 new or used will be greatly appreciated.
@@GenXGrownUp yes exactly. My sister and I run a small business and always offer a full refund even when they keep the item and there is nothing wrong with it. (It’s a digital download). Good business period.
I also received my replacement PCB. It is marked V1 as well. Upon testing, mine appears to be running at the proper speed now and sounds much better. I took videos on my cell phone and played them back to compare. Noticeable difference, I tried to get into the test mode following the same button sequence. Mine does not allow me in this mode ?
RUn the POST test like he did and compare the info that it gives you with the info he posted in the video -- Are there differences in the versions etc. on the new PCB you received ? ( Most likely they updated the firmware to fix the problem but the other boards they are sending out are still theoriginal firmware instead of the updated. ) Would be interested to know if your new one has a different version and that might help him actually prove to A1U that there is a fix.
Hi, James. To the best of my knowledge, it's an HSN exclusive right now. But there's a phase of Partycades in the pipeline and I imagine those will have wider distribution. Also, thanks for the kind words!
A1up gave me a tracking number, but it never actually shipped ("information received". After repeated emails and me opening another ticket I got this reply on Mar 8: "We apologize for the inconvenience. We have shared this information with the logistics team and they will contact you with an update at the earliest. " Never heard anything after either.
Don't give up, GreenMonkey. I finally got traction by opening a NEW ticket that called out the existing ticket that had gone dark. It got an pretty quick response, and they closed the new one but re-opened communication on the old one.
Mine is a tad slow too, but since i've seen your struggles it makes me want to just replace parts and put in a Pi. Any advice on that? Anyone do this yet?
Yep. That's on me for sure, but the board was mislabeled. If only it had a V02 sticker on it (which is what was on the board) I would've never made such a faux pas. Ah, well. Hope you'll stick around for the conclusion to the series!
I bought a used one for Christmas for my elderly father cause he loves pacman. Its January 22nd (not even a month) and i have the white screen of death. Im crushed
How were you able to get a replacement PCB board sent to you from Arcade1up? I have tried two different support tickets and they refuse to even acknowledge the problem. The response each time is "the manufacturer does not have a fix at this time".
Thanks for educating me on the PartyCade I was going to buy 2, me and my father. I'm hoping they fix this problem and I'm scared to get the Sega Golden Axe 3/4 Cade if it's going to be the same problem!? 😣
@@GenXGrownUp Did your new board have Ver2 on it? Just bought a mrs packman with 8 games. We will see how it does. Love to see a review on it which would tell everyone if one arcade is moving in the right direction. Thanks for the Videos.
I'll check it out, TopSpot123. If that is the case I'll own it, but wouldn't it be nice if the two boards of allegedly different vintage didn't have the same versioning on them? I work in software development, and having two things that are different with the same label is a great way to generate confusion.
GenXGrownUp I just noticed that too, I believe you crossed out on the new board. Still, from what I heard I wouldn’t be shocked if you still have the same problem.
@@GenXGrownUp - Yep new board has the green QC by 08 old board was QC 06 _ and you x'd out the QC08 board ! Hopefully when you do test the correct board it will actually have a different firmware !
I sure hope this is a cross-up and I'll investigate to see. Thanks, eagle-eyed subscribers! I did have to do a number of out-of-sequence pick-up shots so at this point I'm not certain which one actually came in the package but I'm going to swap them anyhow just to be certain!
Whoo-hoo! They were swapped and I placed in the one I had red-x'ed to find that it has the new V02 firmware (despite the V01 decal). Looks like a sixth (and final) installment is due to put a ribbon on this months-long adventure. Thanks for the catch, TopSpot123, BlackSuit021 & JDFan01!
I had to file a complaint with my çc company get my money back they make machine that they don’t have parts for 4 months back and forth they even said they will send me a new machine never heard from them again
Hey Listen the reason why it didn't work for you was is because you put the same board back in. You didn't put the replacement in. The old board had QC PASS #6 on the chip and your new one has a QC PASS #8 and you put the same number 6 back in. That is why your game was the same. Watch the video and you should of installed the new board that had QC PASS 8 on yellow sticker.
You're right -- different sticker. What I meant to communicate is that there's no version indicator on the unit that identifies the firmware version contained.
My rev-1 Partycade is finally operating as designed. If I find a slot in my production schedule I may do one more quick video to button up this little journey.
@@GenXGrownUp yeah but whatever, they still made grave errors and should have compensated you for all your trouble and all the bad PR out there! Surely it’s affected their bottom line in sales with all the negative experiences out there.
What kind of shit hardware cannot keep up with Galaga? I literally used a 486 PC to run mame Galaga in an arcade cabinet in the late 90's and it ran 100%
Hi, Diane. I'm not entirely certain what you're asking, but this is a single-board computer provided by A1U, not a Pi. There are modifications you can do to convert the system to run on a Pi, but that's outside the scope of what A1U themselves sell and support.
OMG out of ALL the people they send a good working fixed board to and they end up sending you another bad one? Someone at Arcade1Up has mental issues OMG you would think out of ALL the customers that they would have actually gave you 100% a good working board so you can do a video and help them sell more units lol But NO they send GenXGrownUp who reviews there cabs another BAD board? my brain hurts i dont understand how someone at Arcade1Up can make such a big mistake ??? i really feel your frustration on this and im avoiding ever buying a Arcade1Up machine.
Hey, Steven, thanks for continuing to watch, my friend. Don't judge them too harshly on this one -- thanks to some sharp-eyed viewers they discovered that I got the identically-matched boards mixed up during my shoot, and in fact I ended with the original board in the unit at the end. Just this afternoon I opened it up & swapped them again to be sure, and I think I'm just about in a good place. Definitely a follow-up (part seven) to button this up is coming soon. It only took four months to finally have a properly-working Partycade. Woot!
@@timmarshall2062 I play Defender (most things, really) on my full-size emulation cabinet. You can get a peek at my setup in this VERY old response video: th-cam.com/video/Libvn77WWyA/w-d-xo.html
@@GenXGrownUp is there a place or someone i could call that you know of that could do a small DEFENDER game i am not a big gamer but i use to love a few back in the 1980s i really want defender
@@timmarshall2062 I think we spoke before on Facebook about this very topic. A quick google search presents several options but they're either (a) not cheap or (b) not ready to play out of the box without some DIY. If you're not willing to pay thousands of dollars for Defender, then I'd recommend just waiting a bit. We know that license it out there (and that A1U even had a prototype for it), so I'd expect it to roll out as a consumer product before too long.
They did the same to me. When I emailed them back to tell them they sent me the same broken pcb, they responded and said that there is no fix for it at this time. BULLSHIT.
I just got the 1up killer instinct discount deal and I’m here to tell ya that it looks worse than an 16 bit or eight bit version of the game. It is so pixelated it looks like total crap! This looks nothing like the arcade looked Im takin it looks really bad. I could care less about the cabinet itself. I thought it was going to look at least better than the Nintendo.
This really puzzles me. I mean, it is running the original arcade versions, right? Is it maybe that the emulation doesn't do any CRT effects, so the pixels are all too sharp & crunchy?
@@GenXGrownUp yea I mean it’s really blocky the battle toads looks arcadeish but both killer instinct, one and two look just as bad as the two extra Battletoads 16 bit and eight bit!! it’s still pretty cool, but I’m just pissed at everything!! Nothing is what it says it is anymore. Can I swap out the monitor? Or maybe I need the actual original in a Mame chip?
I had mine for about a month, I had to fix my own Pac-Man pcb and I switched the marquee, it looks great with a lighted marquee! I’m going to probably put more games on mine!
Mine is now fixed, but I'll say it's certainly a nice-sized platform for projects. Lighted marquee I'm sure is a great start and does a lot to enhance the appearance. Did you create it yourself or find a kit somewhere?
GenXGrownUp
It’s the same size marquee as in a 3/4 cabinet from Arcade1up! I had it cut with some LED lights and a 12 volt two way extension and there it is.
How do you get more games on the partycade?
That self-test is news to me thanks.
Sure. Thanks for watching.
I gave up, myself. I talked with their support to address the audio issue with my Rampage machine. I also had them send me a deck protector since it was an old model and didn’t include one. They sent me a replacement PCB that was the same as the one I had and didn’t solve the problem. Then I discovered that the protector they sent me didn’t fit the deck properly, the holes were off. I just didn’t want to bother with it anymore - especially when I discovered the glitch in my Pac-Man counter-cade, which is that the second intermission gets cut off before it’s done. You’ve just got to accept these games as big versions of those crappy little plastic shelf-top machines rather than small versions of real arcade machines. They are toys. Fun, but toys.
Interesting comments section! :D
Just a suggestion: since it turns out that you accidentally uninstalled and reinstalled the same PCB, I think it's only fair to Arcade1Up's reputation that you either remove this video, make a follow-up video ASAP, or at least change the description (which would take less than a minute). No biggie, everybody makes mistakes like this from time to time, but at this point, this video is technically misinformation! They resolved the problem, and they deserve credit.
Right you are. This deserves a follow-up. As many mistakes as A1U made with this unit, I figure I'm afforded one myself, yeah?
You could ask them to send you a brand new Partycade with the correct part already installed. It's not an unreasonable request. It's their chance to do the right thing.
I was finally able to get resolution, Denis: th-cam.com/video/e0I_H5lNqa4/w-d-xo.html
My Arcade 1 Up 3/4 size Galaga has always worked fine, and sounds good. Seems weird it would be different for the Partycade version.
Thanks for doing this series. I'll find something other than Arcade1up. It sounds like they aren't listening or really addressing these issues. I wouldn't have confidence in them.
For sure, CT. Ultimately, my PartyCade is now made whole and works great, but it just took quite a while to get here from there. 😊
I’m not sure how to directly ask you a question through your TH-cam channel, but was wondering if you’ve ever reviewed this… Arcade1Up - Ms. Pac-Man Head To Head Counter-Cade 2 Player. If not, would love to see you take a look at it!
My wave 2 partycade Pac-Man Galaga Galaxian dig dug 4 game just landed. Did you want me to shoot some footage for timing? Audio sounds good. Screen is certainly better than smaller barcode. Little or no light bleeds.
That would be fantastic, Alex. Please drop me an email at jon@genxgrownup.com
Hi! I bought mine from QVC and I need to buy one since I have the same unit but got a white screen. Do you have the item number by the way so I can buy it on Amazon?
Sure. It's item #7342.
@@GenXGrownUp 😩 $200
I just received a brand new first gen pac man partycade as a gift. It has all the issues you were taking about. I already opened a ticket. Hopefully it won’t take them long to fix this.
I'm so sorry to hear that, klynch13. Best of luck with your journey!
How do you know its a first gen? How many games are on it? Genx mentioned above they changed out the board for the new 8 game system.
Thanks for doing this. I hope you got everything sorted. I've just ordered the new 4-in-1 variant of the Pac-man Partycade. Hope I don't encounter this issue. That's aweful you had to endure such horrific quality, and poor support from A1up. Well, on 17-Aug, 2020, I'll find out. That's when mine's supposed to arrive. Fingers crossed. Eh? Thanks for the video.
I owe this series one more video to put a bow on the whole journey. I am whole now and have a good working PartyCade with the new PCB (thanks to the help of so many viewers like yourself) who have guided me along the way.
@@GenXGrownUp Ah, glad to hear you got it all sorted, then. I'll have a look round, for your review on that fixed Partycade. :)
@@ThomasGrillo FWIW, I finally wrapped up this story if you're still interested: th-cam.com/video/e0I_H5lNqa4/w-d-xo.html
Take a CLOSE look at our own video. You marked the NEW board as the old one with the marker. LOOK at the Green QC PASS 6 Sticker on the one you removed, then look at the sticker on the NEW one. The Old one is tilted at a counter-clockwise angle. The NEW one (which you marked as the OLD one) has a level (straight) QC PASS 6 sticker. You re-installed your OLD board - that's why the numbers are exactly the same.
Old Board Sticker: 3:12
New Board Sticker: 3:48
Marking the NEW board as OLD: 3:59
Yep. Good eye. All documented and explained in the wrap-up video. th-cam.com/video/e0I_H5lNqa4/w-d-xo.html
Thanks for the reply. I didn't know there was a follow-up video (didn't show up in my feed). I'm glad the new board DID fix the issues because it would've sucked if after all that the new board was STILL wrong. I know this is an older video. I just got the Galaga 40th Anniversary Partycade and have been watching any videos on them, so your video came up. I'm actually pretty happy with the new unit, but I'm not a specs guy, so I don't see any tech problems on it. The only thing was I had to put some tape where the joystick ball screws in because it kept unscrewing. That fixed it.
@@GenXGrownUp Thanks for the reply. I didn't know there was a follow-up video (didn't show up in my feed). I'm glad the new board DID fix the issues because it would've sucked if after all that the new board was STILL wrong. I know this is an older video. I just got the Galaga 40th Anniversary Partycade and have been watching any videos on them, so your video came up. I'm actually pretty happy with the new unit, but I'm not a specs guy, so I don't see any tech problems on it. The only thing was I had to put some tape where the joystick ball screws in because it kept unscrewing. That fixed it.
GenXGrownUp,
This is the one overall company ideal Arcade1up hasn't addressed as of yet, putting out machines that consistently work and don't come with some sort of defect out of the box. Now that doesn't mean there can't ever be a defect or problem with a single unit here or there, that kind of expectation isn't reasonable or feasible, but I would like to just ONCE not have to pray to the Video Game Gods to give me one without an issue. I've watched and read SO MANY Arcade1up reviews to know that their propensity for issues is widespread. If we just take me for example, I've purchased five of their machines, and out of the five, I've only had a 20% success rate getting a "good," or what I would deem, an "acceptable" machine from them. I own 3 of their full-size cabinets and 2 of their countercades and ONLY ONE of their machines came without issue and that was Star Wars. Here's my experience with the other ones in a quick nutshell:
- Atari 12 in 1: Had stuck pixels on the monitor and a scratched monitor overlay RIGHT OUT OF THE BOX. Immediately got scratch marks on the control panel just from light play around the, at the time, worthless dial controller that was chosen over a traditional spinner (Glen's Retro Show spinner solution fixed the control issue). Arcade1up did EVENTUALLY replace the monitor, monitor overlay, and provided a control panel protector, but took several months before everything was resolved.
- Marvel Super Heroes Limited Edition: Wouldn't turn on until the toggle switch on the PCB was flipped from on to off. Now you're probably thinking, "no big deal," if you only had to do it once, that is. But NOOOOOO, I had to do it EVERY TIME I turned on the machine (sometimes several times before the machine would turn on). If you didn't open up the back of the cabinet to toggle it (I left the back off the cabinet from then on), only the light up marquee would turn on, nothing else. I did get a replacement PCB from Arcade1up that fixed the issue (took several weeks to get it), but I was VERY DISAPPOINTED OVERALL, because I spent the extra money and shipping to get this more expensive "limited edition" version, and in my opinion, it should've worked right out of the box.
- Pac-Man countercade: The first one I got wouldn't power on the monitor. You could hear a snippet of the Arcade1up launch sound, but no picture, nor sounds thereafter. I took it back to Kohl's where I bought it and got a replacement. The replacement worked, but the screen was SO WASHED OUT, and though the game worked fine, it wasn't a pleasure to look at. I got so frustrated and just didn't want to deal with it anymore, least of all contacting the sub-standard Arcade1up customer support, that I just kept it.
- Dig Dug countercade: After peeling off the protective plastic off the monitor screen (new out the box), there was a HUGE scratch on the monitor overlay. I contacted Arcade1up immediately through their new ticket system, and though it did take a bit to get a response, though definitely not as bad as trying to contact them via the phone, they agreed to ship me out a replacement monitor overlay. When I got it, IT WAS THE WRONG PART!!! I instead got a control panel protective overlay. SERIOUSLY???!!! I was lucky enough to know someone on the inside of Arcade1up, a person that helped me with my first cabinet (the Atari 12 in 1) and he said he would help me out. However, I've been working with him since December (before the virus stuff), going on 3 months now, and I STILL don't have a replacement. He informed me at one point that Arcade1up no longer makes that model of the countercade, but he said he'd see what he could do. I may never see a resolution to the issue.
So where are we at with the company? Regardless of the better materials they use in their newer machines (I thank them for that), if you buy any Arcade1up machine, as my friend Glen from Glen's Retro Show so eloquently put it, you're still at the mercy of "The Luck Of The Draw" to whether you'll get a good one or not. Glen let me know he's on the other end of the spectrum. He hasn't had issues with the machines he's purchased.
For the many of us who have had issues, it really sucks. Arcade1up really needs to concentrate on quality control and make it their business to consistently deliver a good product out of the box, AT LEAST 95% of the time (in my opinion). I SO WANT one of their upcoming Pinball machines, but I'm tired of giving them my hard-earned dollars, crossing my fingers as I open the box, hoping that this time I won't get a broken one.
Anyway, I was so looking forward to this follow up video to see if you had the good "luck of the draw." I guess you've fallen into my camp, the unlucky ones. I hope Arcade1up eventually makes it right for you.
vgv
Spoiler alert: He reinstalled the original board by mistake! See later update video.
Sorry to hear about issues still being around. Unfortunately with them closing their office temporarily and the virus situation. It might be awhile before they get back to you, and really fix the problem.
later
-1
Thanks for responding that part help fully if possible what boards are easy to wire and use i see there a lot out the pandora pcb and others any recommendations thanks again
I see there units on eBay not working would it be a same fix if I bought one and change the card. Also I see other pcb boards can I easily and cheaply make a system buy purchasing a pcb example 60 games in 1 and plug a screen and joy stick go or and whats needed any advice to save thanks
If you're handy, a broken Partycade makes a nice shell for a Pi-cade or similar. Just make sure what's not working on the eBay unit is the PCB and not the monitor, though! 😊
Quick question. I received a new Partycade and it has the same Galaga/Galaxian sound problem. I am looking at the Arace1UP webpage and I see a "Pacman" PCB that I can order. Is that the one I need? Any help is appreciated.
I don't want to lead you down the wrong path, Bozz, so I would have to defer to A1U support to let you know which version you need. I didn't order my replacement, but rather it was sent to me under warranty.
I bought the Ms. Pac-Man 40th Anniversary Edition and I tried connecting a sound-bar to the machine through the headphone joke located in the PCB board. Sadly, I only get a loud hum and a screeching sound when playing any of the included arcade games. I don't know if my machine's PCB is damaged or if a good ground is missing. Any suggestions or ideas of what may be causing this? I tried different 3.5mm headphone jack wires to connect to my sound-bar, but none produced good sound.
Have you tried other headphones/speakers with the same port & plug? 3.5mm headphone jacks can have variable connection points -- not all are the same. (TS, TRS, TRRS)
@@GenXGrownUp yes, I tried TRS and TRRS wires, different speakers and headphones. Same unwanted result with everything I tried. I ended up using the headphone jack located on the control deck with good results with my soundbar. I don't like having a wire there, but I just don't like the puny sound that comes out of the regular stock speakers.
@@donkique956 It's quite possible that the 3.5mm internal jack isn't even for audio, but for some future function. At any rate, if you're using the on-deck audio you could always open up the cabinet and split it internally, or at the very least, add a low-profile 90-degree adapter to keep it out of the way: amzn.to/39AuYwA
@@GenXGrownUp thank you for your feedback. Ordered the 90⁰ adapter.
My PCB has the same “V01” sticker on the board but the software test shows a different date code and system version with a different date too. Even actually says “Version No: V02”. I’m so sorry you got the wrong board.
BlackSuit021 how did you get to the software test ?
Jason Johnston Like he does in the video, have the Partycade off, have the volume button set to the middle then hold all the 3 buttons on the deck and just power it on. Just shows info on the board and does like, screen tests and etc.
Do you know if the current versions sold at QVC/HSN have the new boards? Thanks :) .
Well, they're entirely new boards so not versions of these at all. I actually have an 8-in-1 on order so I'll be checking it out soon.
@@GenXGrownUp WOW, you're quick! Talk about a cool guy....you're it ;) . Do you know if the recently released Pacman 4 game 40th Anniversary with woodgrain has any issues, with screen fade out with viewing angles or gameplay issues? Same for Ms.Pacman 4 tabletop (and recently sold 8 in 1?) in one recently sold at the shopping channels? Thanks, and great channel.
@@MoviePropCollector I've been called a lot of things, but seldom "cool," so thanks! 😊 I don't have any first-hand experience with the 4-in-1 boxes at all, but I have seen others talk about some slight problems but nothing as dramatic as what I saw with this phase-one Partycade. Glad you're enjoying the channel. BTW, we also have a pretty rad podcast that drops every week, which you may also enjoy: genxgrownup.com/pod
@@GenXGrownUp Will do. I just started getting into classic video games again and love your presentation and information. Really great job! Check out my page if you love Movies and the props seen in them ;) . I will be updating it soon :) , and thanks.
I want to buy one and saw it on HSN lastnight. HOw do I know if it will have the new v02 and not the old one v01? thank you
So I haven't personally reviewed one, I understand that the new 8-in-1 units have a completely different board and therefore should not suffer from these latency problems.
Great video. But I'm in a different situation. I was changing the joystick and the power ( cable-ribbon) was somehow split through another wire. I went to pull the cable from the controller pcb and wouldn't you know it, it actually pulled 1 side of the connector from the board. It took some of the green coating and now I have no power. Where can I get a replacement pcb that all t hff e buttons and joystick connect? I emailed arcade1up over 2 weeks ago and still no reply
Thanks for watching, Jack. I'm afraid I'm not an A1U tinkerer so I don't have that inside track. eBay would be the first place I'd look if A1U's support falls short.
where did you purchase your replacement pcb?
This and much more is answered in the video. Thanks for watching!
Im new i just got pacman i have galaga cab already so u bought a new board with added games? Link to board
Hey, Vincent. Sounds like you didn't watch the video. This series is not about mod or upgrade boards with added games.
@@GenXGrownUp i see u have problems with a new. Modded bpard with extra games just looking for videos with upgraded mod boards to add new game
Check out the 40th Anniversary Pacman. It has more audio and video issues! Sound is crazy loud even on volume setting 1. I can even hear the volume when it is put on 0. The screen looks stretched out almost. Then there is the top and bottom of screen that is cropped off. You gotta look close to see it though since most of the games have a black background. They screwed up again!
That's what I've heard, but I'm not sure I'll be plunking down three bills for one.
I see in a couple comments the issue has been solved. "...rev-1 Partycade is finally operating as designed". Can you elaborate? Did they send you another board? If so, did it have "V02" on it? If not, how did you fix it? I also have a V01. Not only that, but I also struggled with support to send me a replacement board. They did, but it also says V01. Very curious how this saga turned out for you. TIA
Check the last video in the series, Playboy: th-cam.com/video/e0I_H5lNqa4/w-d-xo.html
@@GenXGrownUp Finally! Resolved! Thank you!!!
@@GenXGrownUp They sent me the same damn version 01!!! Although my original board had "QC Pass 6" and the replacement (also V01 sticker) had "QC Pass 8", it's still identical! Everything in the log matches exactly (except the total, pass, fail). I checked the audio just in case... still bad! Unbelievable. And they just sent this to me a month ago. So they apparently still have old stock sitting around.
Sorry for the long post. Forgot to say what machine I have. Its not he partycade pacman 8 in 1 with the 12 pin board. Any information on where I can get 1 new or used will be greatly appreciated.
I'm afraid I'm not an A1U tinkerer so I don't have that inside track. eBay would be the first place I'd look if A1U's support falls short.
Do u have a link to purchase the pcb? I can’t find one
I'm sorry, I don't. It was sent to me as warranty fulfilment, so I didn't purchase it even back then.
@@GenXGrownUp thank you for your time :) cheers
They should also issue a full refund or Arcade 1up credit even if you got it fixed.
I still feel for the people got this and never noticed or cared to jump through all the hoops to make it right.
@@GenXGrownUp yes exactly. My sister and I run a small business and always offer a full refund even when they keep the item and there is nothing wrong with it. (It’s a digital download). Good business period.
I have the PacMAn version and no graphics. Is it the motherboard or something else?
Could be something as simple as a loose connection. Open her up and check that all the plugs & ribbon cables are securely attached.
I also received my replacement PCB. It is marked V1 as well. Upon testing, mine appears to be running at the proper speed now and sounds much better.
I took videos on my cell phone and played them back to compare.
Noticeable difference, I tried to get into the test mode following the same button sequence. Mine does not allow me in this mode ?
RUn the POST test like he did and compare the info that it gives you with the info he posted in the video -- Are there differences in the versions etc. on the new PCB you received ? ( Most likely they updated the firmware to fix the problem but the other boards they are sending out are still theoriginal firmware instead of the updated. ) Would be interested to know if your new one has a different version and that might help him actually prove to A1U that there is a fix.
JDFan01 how do, I run the POST test. I’ve tried booting mine with the buttons pressed that was shown in the video with no success
@@Manatarms25 - Make sure the volume switch is in the middle position also !
JDFan01 Thanks, I was only holding 2 of the 3 buttons.
My board is labeled at V01, post shows V02
Thanks for helping JDFan01 out here, Jason. You beat me to it!
HEY JON HOW IS IT GOING??? IS THERE ANOTHER PLACE WHERE I CAN PURCHASE MY PARTYCADE OTHER THAN HSN??? THANKS BUD KEEP UP THE GOOD WORK!!!!!
Hi, James. To the best of my knowledge, it's an HSN exclusive right now. But there's a phase of Partycades in the pipeline and I imagine those will have wider distribution. Also, thanks for the kind words!
Hsn and qvc wave 2 partycade just landed.
A1up gave me a tracking number, but it never actually shipped ("information received". After repeated emails and me opening another ticket I got this reply on Mar 8:
"We apologize for the inconvenience.
We have shared this information with the logistics team and they will contact you with an update at the earliest. "
Never heard anything after either.
Don't give up, GreenMonkey. I finally got traction by opening a NEW ticket that called out the existing ticket that had gone dark. It got an pretty quick response, and they closed the new one but re-opened communication on the old one.
Mine is a tad slow too, but since i've seen your struggles it makes me want to just replace parts and put in a Pi. Any advice on that? Anyone do this yet?
I haven't yet, but it could be on my horizon, Ron.
I bought a coin door and a partycade and I'm trying to find out how to connect the coin door to the partycade
There's really nowhere on a Partycade to install a coin door. It's slim physical design is a major part of its appeal.
Where can I order the circuit board for ms. Packman arcade1
Start here: arcade1up.com/pages/contact-us
Glad to see the problem here was only that you mistakenly put the old board back in the machine, thinking it was the new board! Oops...
Yep. That's on me for sure, but the board was mislabeled. If only it had a V02 sticker on it (which is what was on the board) I would've never made such a faux pas. Ah, well. Hope you'll stick around for the conclusion to the series!
I bought a used one for Christmas for my elderly father cause he loves pacman. Its January 22nd (not even a month) and i have the white screen of death. Im crushed
Oh, no!
Electrostatic Discharge! You can degrade your circuit boards with your bodies AC voltage discharge
Which bodies? 😜
Just installed my new board. Same problem still exists. While playing it resets on its own. Waiting on response from 1up.
Yikes! Good luck, Sean.
How were you able to get a replacement PCB board sent to you from Arcade1up? I have tried two different support tickets and they refuse to even acknowledge the problem. The response each time is "the manufacturer does not have a fix at this time".
Just persistence, Andy.
@@GenXGrownUp I'll keep trying. Maybe they will get sick of me and send one out eventually!
How can I get this part for mine
arcade1up.com/pages/contact-us
Thanks for educating me on the PartyCade I was going to buy 2, me and my father. I'm hoping they fix this problem and I'm scared to get the Sega Golden Axe 3/4 Cade if it's going to be the same problem!? 😣
Good luck to you, Kevin. And thanks for watching.
So I take it that they never solved your issue? Never sent you the rev2 board?
No, I'm finally whole with my first-wave Partycade. I really owe this series one more video to tie up the end of the story, don't I?
@@GenXGrownUp Did your new board have Ver2 on it? Just bought a mrs packman with 8 games. We will see how it does. Love to see a review on it which would tell everyone if one arcade is moving in the right direction. Thanks for the Videos.
Um, you uninstalled and reinstalled the same board. Inspect your footage and notice the QC PASS sticker. I think you got the two boards confused.
I'll check it out, TopSpot123. If that is the case I'll own it, but wouldn't it be nice if the two boards of allegedly different vintage didn't have the same versioning on them? I work in software development, and having two things that are different with the same label is a great way to generate confusion.
GenXGrownUp I just noticed that too, I believe you crossed out on the new board. Still, from what I heard I wouldn’t be shocked if you still have the same problem.
@@GenXGrownUp - Yep new board has the green QC by 08 old board was QC 06 _ and you x'd out the QC08 board ! Hopefully when you do test the correct board it will actually have a different firmware !
I sure hope this is a cross-up and I'll investigate to see. Thanks, eagle-eyed subscribers! I did have to do a number of out-of-sequence pick-up shots so at this point I'm not certain which one actually came in the package but I'm going to swap them anyhow just to be certain!
Whoo-hoo! They were swapped and I placed in the one I had red-x'ed to find that it has the new V02 firmware (despite the V01 decal). Looks like a sixth (and final) installment is due to put a ribbon on this months-long adventure. Thanks for the catch, TopSpot123, BlackSuit021 & JDFan01!
How much is the pcb board ?
Mine was provided under warranty, so I don't know what it would cost to purchase outright.
@@GenXGrownUp thank you , im under warranty too but its hard to get in touch with anyone , thanks for your response 😀
The PCB looks like a single board computer.
I had to file a complaint with my çc company get my money back they make machine that they don’t have parts for 4 months back and forth they even said they will send me a new machine never heard from them again
Hey Listen the reason why it didn't work for you was is because you put the same board back in. You didn't put the replacement in. The old board had QC PASS #6 on the chip and your new one has a QC PASS #8 and you put the same number 6 back in. That is why your game was the same. Watch the video and you should of installed the new board that had QC PASS 8 on yellow sticker.
th-cam.com/video/e0I_H5lNqa4/w-d-xo.html
No way to tell them apart? One has a sticker that says QC PASS 6 and one has a sticker that says QC PASS 8.
You're right -- different sticker. What I meant to communicate is that there's no version indicator on the unit that identifies the firmware version contained.
you even marked the wrong one as the old one LOL qc pass 6 came out of the unit and you marked the new one with the QC PASS 8 instead lol
th-cam.com/video/e0I_H5lNqa4/w-d-xo.html
Any update?
My rev-1 Partycade is finally operating as designed. If I find a slot in my production schedule I may do one more quick video to button up this little journey.
@@GenXGrownUp Do it do it ;) .
Just wow. 😱😭😂
It's no longer a spoiler because I know you've seen the conclusion -- I share some of the blame for this one! 😀
@@GenXGrownUp yeah but whatever, they still made grave errors and should have compensated you for all your trouble and all the bad PR out there! Surely it’s affected their bottom line in sales with all the negative experiences out there.
What kind of shit hardware cannot keep up with Galaga? I literally used a 486 PC to run mame Galaga in an arcade cabinet in the late 90's and it ran 100%
No kidding, right?
Do they have a raspberry pi this one?
Hi, Diane. I'm not entirely certain what you're asking, but this is a single-board computer provided by A1U, not a Pi. There are modifications you can do to convert the system to run on a Pi, but that's outside the scope of what A1U themselves sell and support.
so if you wanna replace the pcb basically you have to be macgyver 🤣
LOL! It's not so tough that I had to use bubble gum or a paper clip!
OMG out of ALL the people they send a good working fixed board to and they end up sending you another bad one? Someone at Arcade1Up has mental issues OMG you would think out of ALL the customers that they would have actually gave you 100% a good working board so you can do a video and help them sell more units lol But NO they send GenXGrownUp who reviews there cabs another BAD board? my brain hurts i dont understand how someone at Arcade1Up can make such a big mistake ??? i really feel your frustration on this and im avoiding ever buying a Arcade1Up machine.
Hey, Steven, thanks for continuing to watch, my friend. Don't judge them too harshly on this one -- thanks to some sharp-eyed viewers they discovered that I got the identically-matched boards mixed up during my shoot, and in fact I ended with the original board in the unit at the end. Just this afternoon I opened it up & swapped them again to be sure, and I think I'm just about in a good place. Definitely a follow-up (part seven) to button this up is coming soon. It only took four months to finally have a properly-working Partycade. Woot!
what is a PCB you must really know these games
Don't give me too much credit, Tim. I'm a Jack-of-all-trades, but master of none! PCB is just the acronym for "printed circuit board."
@@GenXGrownUp do you have a defender game are you one of the kind of guys that can build there own
@@timmarshall2062 I play Defender (most things, really) on my full-size emulation cabinet. You can get a peek at my setup in this VERY old response video: th-cam.com/video/Libvn77WWyA/w-d-xo.html
@@GenXGrownUp is there a place or someone i could call that you know of that could do a small DEFENDER game i am not a big gamer but i use to love a few back in the 1980s i really want defender
@@timmarshall2062 I think we spoke before on Facebook about this very topic. A quick google search presents several options but they're either (a) not cheap or (b) not ready to play out of the box without some DIY. If you're not willing to pay thousands of dollars for Defender, then I'd recommend just waiting a bit. We know that license it out there (and that A1U even had a prototype for it), so I'd expect it to roll out as a consumer product before too long.
They did the same to me. When I emailed them back to tell them they sent me the same broken pcb, they responded and said that there is no fix for it at this time. BULLSHIT.
Urgh, that sounded abHORRENT! Even Namco Museum DS sounds better than that!
I just got the 1up killer instinct discount deal and I’m here to tell ya that it looks worse than an 16 bit or eight bit version of the game. It is so pixelated it looks like total crap! This looks nothing like the arcade looked Im takin it looks really bad. I could care less about the cabinet itself. I thought it was going to look at least better than the Nintendo.
This really puzzles me. I mean, it is running the original arcade versions, right? Is it maybe that the emulation doesn't do any CRT effects, so the pixels are all too sharp & crunchy?
@@GenXGrownUp yea I mean it’s really blocky the battle toads looks arcadeish but both killer instinct, one and two look just as bad as the two extra Battletoads 16 bit and eight bit!! it’s still pretty cool, but I’m just pissed at everything!! Nothing is what it says it is anymore.
Can I swap out the monitor?
Or maybe I need the actual original in a Mame chip?