PacMan Arcade1Up Partycade NEW BOARDS! | Is The Problem Solved?
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- เผยแพร่เมื่อ 26 ส.ค. 2024
- The Arcade1Up Partycade is a cool piece of tech with some glaring performance issues. In this update, Jon talks about the support experience so far, but more importantly, has photos and footage of a version 2 replacement board currently shipping to some lucky Partycade owners!
#genxgrownup #arcade1up #partycade
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Absolutely amazing, balanced review, without excess fluff. Thank-you.
Thanks so much for the kind words, JD.
My Arcade 1up ticket was answered immediately, after my counter top Centipede died on day 32. They wanted me to disassemble the whole thing to do troubleshooting. Being on the road, without the technical competency at home, I know have a counter top brick. Good stuff.
The post editing genius here does not go unnoticed. Great job syncing up 3 separate gameplays to show latency. ForeverFourthListener, NewChannelSubscriber, & soon to be Patreon Supporter.
Damn, Ben. Thanks for refilling the tank today. ⛽ Glad we found one another!
Man.....we love ours. So much fun.
I appreciate all the work. The very first Galaga boards on the first Arcade1up Galaga cabinets had a bit of lag also.
Arcade1up's quality is starting to get better. I just wish they didn't flub the first time on many things.
Thanks, DC. I hope we continue to see improvement!
LOL, A1Up uses MAME, but tend to use older versions that can have issues. A1Up loves using low end ARM chipsets that also can be problematic.
Thank you again for posting. Looks like 2nd gen Partycades are releases on HSN. Pac-Man (4 in 1) and Centipede (4 in 1) for early orders for $199. I just ordered them both. I will get back to you in august when it arrives as to sound and speed. I am sure it will be good since this was an issue on 1st gen.
Thanks, Alex. Yes, I saw than HSN had snuck out a couple new units. Kind of burns to see the new (refreshed?) unit with 4 games selling for the same price as the busted unit with 3. But that's the plight of the early adopter!
They sent me a pcb and it works great now. I didn't see a v.02 on it though. Mine didn't have a sticker at all on the chip like it showed in your picture. Might have been removed. Still my partycade works properly now and I am very happy to finally be able to play Galaga running like it should! Hope you get yours fixed soon to. Good luck and great series. This really helped me figure out that I wasn't alone with this issue and what the issue was to begin with. Thanks so much. :D
Great news, Gamers Reckoning! I always like to hear about a happy ending. Appreciate you watching and the kind words.
Looks more like slowdown than latency, the game is running slower. Latency would be a delay in input, which looks like it has as well.
To be super technical, it turned out to be neither latency nor slowdown (though slowness is the symptom). In one of the videos in this series, I lay out the waveform on screen and show the drop-outs in sound that represent multi-millisecond pauses in the sound. This is consistent with the CPU unable to keep up with the instructions and having little choke points. All of those little pauses add up to seeming slower overall when in reality there are just dozens of little undesired pauses!
Thank you very much for the awesome review work! Very much appreciated!
Thanks, sjt66. Glad you got something out of the vid. 😀 If you haven't already I hope you will subscribe and check out much more of our GenX-inspired content!
Nice job👍 you gotta go with your conviction. My cousin came to visit me and brought a centipede and Millipede he got somewhere from his switch game. I told him something is wrong i said not real he looked at me like I was wrong. Only those people who grew up playing arcade games in the 80s know better. Some of these downloaded games from the internet are slower than the arcade versions. A long time ago I bought arcade games from the 80s on a CD when playing Galaga it was slow I was frustrated because the aliens were faster I caught on not real.
Very entertaining and fun to watch. Thanks for posting this.
Glad you enjoyed it!
New viewer and now new subscriber! Before I dig through your back catalog, want to say: I LOVE that Atari VCS box art poster behind you.
Great to have you here, Ronnie. Thanks! 😀 I can't take any credit for that poster -- found the great cartridge box collage online somewhere years ago and took it to Walgreens to get printed as a poster. One frame later and it's a permanent part of my decor!
Thanks for the video, Jon. I will be opening up a support ticket...
Yes, for sure. Let me know how it goes.
@@GenXGrownUp Hi Jon... how do I order a circuit card for my Arcade 1 Up 8 game Party Cade Portable Arcade Machine? .... Thank you, Jesse
@@jessemartinez7176 I'm not affiliate with A1U in any way, so I recommend you contact them via their support page: arcade1up.com/pages/contact-us
FYI, Bought the Mrs Pacman version. Took the board out and it is totally different than the original and the V2 one. Mine has brownish tan marking around the board on both sides. There are pieces of sticky foil over most of the board on both sides. Finally, The circuit lay out is different than the ones pictured in this video. There are Caps missing and different components than original. Would of posted a pic but I don't have that option. Also went into TEST MODE. Model#8258, Date Code 7-25-2020, sys ver 7-25-2020, pcbs vergbx70-V01 and Version V01
My big beef with my 40th anniversary ms pacman and Super pacman partycades is lack of scanline options.
It sounds as thought they are doing the right thing and have solved the issue. It does sound odd that the communication back to the customer’s trouble tickets seem to be slow. I have created several trouble tickets asking questions about hardware and got human responses in 2-3 days. The form factor of the Party Cades I really like. It means I could have 3 or 4 of them stacked somewhere and then pull them out and set them up or put them away out of the way vs the large 3/4 scale machines that are an interesting size as well.. but my place is small. So I’m looking forward to the Party Cades assuming the sound issue and latency issues have been solved in the new models with the V2 PCB’s :)
Thanks for the info. I've had the same horrible customer service problems. No action, and auto responses, as well as new tickets being auto-opened. LOL. Arcade1up needs to fix these bloody gray monitor issues in Pac-man, Galaga, Rampage, and whatever else they've ruined by letting monitors leave the factory with improper contrast settings. LOL
Just got and installed the new PCB but what’s weird is mine actually still said “7342 V01” instead of “V02”. I can 100% confirm they fixed my Partycade. I don’t know about others but hope theirs are addressed as well.
Also, love your content brother.
Thanks, BlackSuit021. I just got my replacement a couple days ago, so it'll be interesting to compare my experience to that of others. Stay tuned!
Happy birthday Matthew!
Who's Matthew?
I just ordered it on HSN I hope it has the new board and the new screen 🤔
Different models. The 3-in-1 reviewed here is no longer available. Glad you found one you liked!
@@GenXGrownUp What do you think about the one on HSN I hope it’s good I bought the extended warranty just in case
Will you do a follow up with the 8 and 1 board instead?
I received a notification of an order for a new PCB on Jan 14. And a shipping notification for a FedEx label # for a new PCB on Jan 20 but the package status shows it still hasn't shipped.
That's seems like good news, GreenMonkey. Good luck!
Detective Gen x
LOL!
@@GenXGrownUp :)
I’m glad I saw your first video on the Countercade. I was close to pulling the trigger on getting one for my wife for Christmas. I ended up getting the Cocktail Cabinet instead. Sorry that you’re having to go through so much hassle with this. On a unrelated note, where did you get that T-Shirt?
Do you happen to know if ALL the “10-in-1” partycades have the newer/faster boards? All the “10-in-1”’s seem to be newer units so it would appear likely but just curious what you have gleaned from other subscribers and comments. Considering taking the plunge on the pacman or ms. pacman one (can’t find defender at a good price that is not sold out) but I wanted to see if the issue has seemed to be resolved across all the newer ones. I realize you may not have firsthand knowledge but I just thought you might have a good idea overall regarding “word on the street”.
Hiya, Eric. Yes, it's my understanding from viewers that the problems I experienced with the first-generation Partycade (that 3-in-1 Pac-Man) have been hammered out with the most recent releases. If you can find one you like at a reasonable price, I wouldn't expect you to run into any of those performance issues I reported early on. Thanks for watching!
@@GenXGrownUp Good to know, thanks!
Hey Jon this might assist you. I just opened up the 40th-anniversary Arcade 1Up (brown woodgrain side) Pacman 4 game tabletop console and it, unfortunately, is a disappointment. First off there was no way to remove the "sticker" on the play screen all the way without unscrewing the protective screen to get the sticker off at the top :( . Before I unscrewed the cover to remove the rest of the top sticker I noticed a decent scratch right in the middle of the screen....After removing the rest of the top protective cover peeling off which is screwed down no less, (stupid move on A1U) I replaced it. Now in addition to the original big scratch that was on it from the beginning, there's dust you can see under the cover now over the gameplay!!! Sigh. Also, if you are slightly to the left of the screen the colors fade but it doesn't happen from the right. Another reviewer on TH-cam mentioned that issue in his review of his PMan QVC party-cade 8 in 1. The thing that gets me is Arcade 1Up is aware of this and does nothing? The 40th Anniv. tabletop PM was literally just released. I am so bumbed out now about the 8 in 1 I will be receiving soon, worrying about the screen washout from the left as well as now having to return the PacMan 4 in one tabletop Anniv Edition.
I didn't see a follow-up video once you got your new card, did this get fixed? Thanks
Thanks for asking, John. There were ultimately seven (!) videos in this saga. You can see the rest of the story in this playlist: bit.ly/3sq9h6x
@@GenXGrownUp excellent thanks, just ordered the Miss Pac-Man version for the wifey. I'm kind of afraid to watch those last two as problem may not be solved? But I'll look at them, thanks, I guess I got there too late for the hundred 99 deal, I paid like 260 All In
I can't believe that this has been going on for months and the company STILL hasn't responded to you at all. This company charges wayyyy too much for subpar arcade machines and game selections. They want 400 dollars for the tmnt cab when it only has 2 games on it and cheap materials such as the junky joysticks and buttons that feel like their about to break when u use them. If u wanna charge 400 dollars fine, but their needs to be more games per machine, higher quality sticks and buttons, and a light up marquee that is good quality.
And above ALL, you need premium customer support!!! I ordered a pcb that took three months to receive. That's not acceptable in my book. Lack of good customer support is their biggest downfall imho... And great video Jon!!!
Yeah, I get hatemail when I mention all the things you just did. LOL.
Have you uploaded a review on the 8-in-1 2020 model?
Not yet. Still got it in the box.
John, thanks for posting this update. I received the Partycade as a gift back in December with the original board. How do I get the replacement board? Also, is it difficult to swap out the boards? What tools will I need (provided they give me a replacement board)? Thanks in advance.
You will first need to go to the arcade1up.com website contact section and create a Support Portal account, log in then create a ticket and request a replacement Partycade PCB board. They will require proof of purchase (a photo of the receipt) and some video evidence of the issue, a short cell phone video clip is fine. You can upload and attach these when you create your ticket. They may not always respond immediately, you may need to log back in occasionally to send a reminder. To replace the PCB itself the only tool you usually need is a philip's head screwdriver, but in the case of the partycade you'll also need a knife, I'll explain in a minute. To start off with you unscrew the back panel off, this will include unscrewing the two rubber bumpers located at the bottom of the back cover. Once the back cover is removed you will see a small metallic box screwed to the back of the screen, you will need to unscrew this. You may also see some silver tape holding the box to the back of the screen. I had to cut mine with a knife. One the box is removed, turn it over and you will see the PCB screwed to the inside in each corner plus various small cables attached. You will need to unscrew the PCB and carefully remove all the cables, remembering which cable go to which connector for when you install the new PCB. As you unscrew the PCB board from the box, take note that there is a small ground wire attached to one of the corner screws, make sure to screw this back in the same place when you install the new board. Once the board and cables have been removed, you insert the new replacement PCB board in the box reattach the cables to the connectors, and screw the board back into place, not forgetting to screw the ground wire back in it's original location. Before you reattach the box and back panel you may want to switch on the Partycade to see if it boots up ok. If it does you can go ahead and screw the box the the back of the screen and replace the back panel and screw it back into place. Then your all done.
Yes, sir, James. Open a support ticket at A1U through their website to get the ball rolling. Change-out is drop-dead simple with standard household tools (i.e. screwdriver).
@@simonmcuk Thanks for all the valuable info!. I got the ball rolling on that replacement. Yeah, based on everything John has already stated about this company, I'm not expecting a lightning quick response from them, but I'm a patient man. Thanks again!
@@GenXGrownUp Thanks, John. Major props to you for creating these videos and bringing this issue to light. I just got the replacement process started. The Partycade was a Christmas gift from a loved one and it burns me up that they paid top dollar for something second rate. If I have to hound Arcade1Up incessantly from now to St. Hubbins Day to resolve this issue I will. Thanks again.
Makes me wonder why they try to use a knock off OEM pcb instead of just emulating to begin with. I originally thought they were emulating to begin with on these.
I'm sure it's gotta be a financial choice. These little PCBs must be dirt cheap in volume.
Huh? These are all emulation boards. The ATM7051H is a Cortex-A7 ARM processors. All Arcade1Ups run a stripped Linux based kernel and a ARM MAME emulator. V02 is the same processor. They just optimized the emulator software, changed a frame rate or frame skip setting probably.
Randy Smith that is for clarifying , I was confused as to what they were actually using in these things and how it was different from the 3/4 scale units.
Hi, i have the pac-man partycade from HSN, model #8249, and Arcade1up is sending me a new joystick. I’m experiencing a freezing when playing PAC-Man and Galaga; but not DigDug; I should check to see if this occurs in Galaxian
I could probably make one of these using my plug n play and a small tv screen.
To that point, there are dozens of way to play these games -- but this is one way it's being provided to consumers as a plug-and-play device and there's intrinsic value in preserving the integrity of the game when it's packaged like this.
Great stuff
Thanks, mekman4. 😀 I hope you will subscribe and check out much more of our GenX-inspired content!
So random question: HSN today has new pacman party cade with pac, galaga, galaxian and DIGDUG!! it has 17 monitor so is it possible to order this, get it in, swap out monitor and pcb and just put it in a vertical arcade1up stand up cab.....this way Id finally have DIGDUG???
I don't see any reason why you couldn't, David. You might not even have to swap the monitor (I'm not familiar with the size of monitor in the 3/4 scale units). But worst-case scenario would be that if you transplant all the guys, you would have a Partycade 4-in-1 Pac in the shell of your old stand-up unit.
Has anyone added any games to the pcb yet? I really want burger time to my partycade
whatever happened to the Space Invaders partycade in that video they never released it
There's been a lot of that going around lately. It's unfortunate, but not entirely uncommon for products to announce at a trade event and then never actually see the light of day.
I bought the basic arcade game Galaga, was pleased with it. Only thing I hoped was that it saved the high score. Do you know if they will be coming out with games like Donkey Kong or Tempest for Basic Arcade?
Hey, Dean. What is Basic Arcade? Are you talking about maybe Basic Fun or My Aracade?
GenXGrownUp sorry, yes basic fun arcade
Great channel. Do you know if the current versions of this and the party cade of Ms.Pacman from HSN/QVC have the new P2 boards? Is there a way to tell without opening up the cabinet? Thanks :).
Yep. Go into the test mode and look for V02 under "Version". Test mode can be entered by ensuring the volume is set to the middle position, holding down all three buttons, and powering the unit on. (I do this in a later video in this series: th-cam.com/video/wGyAsSlF1YI/w-d-xo.html )
@@GenXGrownUp Thanks. Asked a slightly different question in another post I made and didn't combine them. If you can answer the 2 questions there I'd appreciate it Jon. I'm new at this sorry about that.
@@MoviePropCollector No worries. I think I replied to all your comments, but if I miss something, just reply to the comment I didn't answer and I'll follow up.
This dude is A1UP worst nightmare.
Hahaha! As "that dude," let me say that I'm trying to give a very honest assessment and evaluation of my experience with this product. I don't mean to be a nightmare for A1U! 😀 I hope you will subscribe and check out much more of our GenX-inspired content!
Hate to say it but I think they are sticking to their usual methods - and are waiting for 90 days or more to pass from the time these were selling - By waiting they can say the warranty period has passed and sell you the replacement board instead of having to ship them out for free - So would not be surprised if they do not make any public announcement of it being done until at least that long has passed. Good to hear that they have made the update but pretty sad that they are stalling on the repair until after most warranties expire to limit the number of cases they have to ship replacements to.
Someone is selling one near me, but I dont know if I could get a new board without a receipt?
I never presented my receipt, so it's worth a shot if the price is right.
Arcade1up sent me a replacement PCB but the sound is still hosed on mine. Not sure if that translates to game latency but it sounds exactly the same as version 1
Oh, no! Would you be willing to provide photos of the old & new boards and some gameplay?
@@GenXGrownUp Sent!
I bought one for Christmas and the joy stick is tore up and has been for over a month. I tried to contact the company but have no help from them. Is there a way for me to fix the joy stick. It will not move pac man down?? Anyone have an idea of what I should do??
I would recommend just upgrading to a nice replacement stick like this one: amzn.to/3vYe5Bo
Can I replace it myself?
what is the biggest monitor i can replace in the partycade?
Depends on how much modification you're willing to do.
@@GenXGrownUp what can the stock casing hold ?
Can you buy a version 2 without having to switch out boards? I'd just like to buy, plug and play.
You can certainly buy a later version, but it has no cross-compatibility or expansion connectivity to this rev 1.
Hey! Do you have or know where I can find a step by step or quick way to open this up and see what board I have? Are these moddable?
The last video in this series shows a step-by-step take-apart, but you can't tell which board you have by looking at it -- they're labelled inconsistently. What you can do is have a look at the version by doing the power-on board test (also seen in that same video). Have a look!
@@GenXGrownUp Thank you!
Can you pause these games?
Unfortunately no. That's true to the arcade experience, but would be a feature I think a lot of users would appreciate.
the pac-man fix will be in the upcoming version 3 🤣
How do I know what version it is , just from ordering at a retail store , does it say anything in the description?
No, it won't say in any retailer description. But since this model is no longer available through HSN, I'd have to hope that the next retail wave will rock the new board.
GenXGrownUp what model isn’t available, the older one or the newer one ?
Neither is currently available. The HSN is out of stock, and the second wave haven't yet started shipping.
GenXGrownUp man i really want this to work properly , maybe they are working on a third version ?
No. To be very clear again, the "first" version (this one I got) came through the Home Shopping Network. Those are no longer available. The "second" version has not yet been made available for pre-order or purchase, but was shown at a trade show. Obviously, I can't comment on the quality of those since I haven't had my hands on them, but I would hope they use the updated PCB on those.
Can you tell me if they have a game out there with pac man and Donkey Kong together please comment back those are the only 2 games I really like
Hey, Martin. There aren't any commercially-available units at retail that have Pac-Man & DK. Nintendo has mostly stopped licensing its games for use by third parties, and especially not bundled with Namco titles. There are other emulation solutions out there but they tend to cost substantially more than an A1U or similar device.
And P.S., there are a LOT more great games out there, so don't restrict yourself to just Pac & DK!
Boo. I will stick with MAME. Thanks for fighting the real fight. The form factor for that partycade is really neat. But it HAS to play right and be spot on... now 40 years on.
Link ???????🤔🤔🤔🤔🤔🤔
Assuming you mean a link to where you can purchase the product, I removed the link from the description when it became broken due to going out-of-stock.
@@GenXGrownUp i just ordered it on HSN 👍
What you ordered on HSN would have to be either the 4-in-1 or the 8-in1, because the original 3-in-1 I fought with is now discontinued. I hope what you get is awesome!
“Defective” Gen X. You were still out of your mind to compare to Mame haha
Haha! In my defense, it was 100% accurate compared to the real thing. That should count for something!😆
Arcade1Up IS MAME!
Randy Smith they are not running mame, it’s something else proprietary.
You could build monuments to the amount of damage control from Arcade1Up fanboys. And I don’t understand why it even exists! Even the company admits there’s a problem! But these cats gotta send u to an arcade for further testing? MAME is inaccurate? We’re really gonna play that card?? LMAO good friggin grief. And if the PacMan controls are off then there’s nothing more to say. This thing is a POS. I wonder about the countercades because my Dig Dug was decent. Good video here. I mean really good.
Are you a lawyer or in the law enforcement field ?
Why do you ask?
@@GenXGrownUp Just wanting to know if my intuition is right or wrong. But I also wanted to know if there's a way you can check the version of board you have without opening up your gaming machine,as I don't have MAME to compare mine to
@@redman4076 Heh. As to the board number, in a later video in this series, I put the system into self-test mode and show the board version on-screen. Jump ahead to the last video and you'll see both the old & new versions.
@@GenXGrownUp Lol ...But ok I just didn't want to open my cabinet up
The version one's screen is too faded looking while the screen on version too is much clearer.
So far there's only been a version 1 of the Partycade.
@@GenXGrownUp oh ok sorry about that. I wish I could afford one of those.
Really these Arcade1up should be replaced every one that sold they didn’t check before sending out again so that mean there fault and most replaced every one for free should they be even selling them if not checked it’s just wrong 🤨
I worry about the customer experience for owners who aren't comfortable opening the unit and working on simple electronics.
@@GenXGrownUp - Most of them though have never played the real thing so will probably not even notice it (or at least will not for more than the 90 day warranty period !) - Which is probably what A1U is hoping for since it will allow them to only replace a few dozen of the few thousand machines that were sold with the problem - similar to the original 3/4scale Galaga machine that had the Galaxian freeze/Galaga high score save not storing the 6th digit problems that even the CS reps would not acknowledge they had fixed until the majority of machines were off warranty.
:)
:)
1up has the WORST customer service in the world!
I find that they're hit or miss. Sometimes they're great, but then they stumble. I suspect they have been overwhelmed with unexpected growth and are having trouble keeping up.
Jon has too much time on his hands! !Get a girlfriend dude!
My wife wouldn't approve.
I’m first
ugghhh I just need an affordable accurate play version of galaga.
If you want a solution you can purchase, the Galaga Quarter Arcade is pretty magnificent: numskull.com/galaga-arcade-cabinet/