Great video, I like that you show the thinking and don't edit it out since people can really learn what it's like. I would like similar videos to this for even personal portfolio projects if possible.
Interesting setup, a few years ago I had a whiteboard challenge where I was given a general challenge (design a bikeshare kiosk) with very limited context and no research. Being able to ask back and forth questions for more context, pain points, and past research would've been sooo helpful. Basically had to design something based solely on assumptions off the top of my head, which felt completely wrong. I felt like I was set up to fail. Needless to say, I didn't get the job, and thank goodness, because I ended up at a different company that I love and been there for 4+ years now. My advice to new designers, you may not get all the additional context or information you need. If that's the case, it's okay to make assumptions. Prepare for any information you get, not matter how much or how little. I highly recommend watching youtuber Femke's advice on whiteboarding challenges. th-cam.com/video/8MQmYa_zq0g/w-d-xo.html
Great video! I have two suggestions: 1. Tease out the deeper and more granular problems from the challenge before moving on to user flow or even personas. The interviewer guided you here, which is totally fine, but the expectation from more senior candidates is to do that on their own. In this example, after asking the first few questions, I would dive into dissecting the problem and asking what exactly makes it challenging for people with social anxiety to make new friends. 2. Consider exploring higher level ideas and how your are going to approach the solution. This needs to happen before discussing user flows, and dissecting the problem helps with finding different solutions here. Again, the interviewer sort of guided you towards this, but not all interviewers will be as kind or as eager to help.
I agree with this comment. I believe asking more Why, What and How is helpful. I’ve had whiteboard challenges before when literally no one within the session wants to contribute or engage.
I agree, I also think touching more on business objectives and subscription models will be helpful, How is this company going to make money while meeting user objectives?
Cannot appreciate you enough Sharon!! Learning and have learnt so many things from you as a new bie. I hope you the best & take care. keep on this content coming. You're inspirational and if no one has told you recently you are AMAZING!!
Incorporating a group matching feature. Users can create or join groups based on shared interests, fostering a sense of community. The app can facilitate events, introducing new members to existing groups or forming entirely new ones. Additionally, the app could offer one-on-one interactions for more personalized connections. Special events, group breaks, and holiday-themed activities could further enrich the user experience, providing diverse opportunities for social engagement. Tie up with businesses to offer promotions and sponsored events, collaborate with therapists and metal health professionals, tie up with educational content and workshops for anxiety, sell merchandise, so many ideas to make this a thing - lol
Love all these suggestions. If you were to do this IRL I think keep in mind of how to voice these while also being able to prioritize which ones to execute on as you only have so much time. Perhaps to the ones you’re not able to execute during the actual challenge can list them out in “next steps” or if you have more time.
Love this! While it’s not related to the topic of the video, I’d be wary about doing whiteboards related to the company’s mission. I think it’s completely reasonable to state you don’t feel comfortable doing work that could be used by the company without compensation :)
Absolutely I agree- that is a great point! You should NOT take challenges that relate to their products period. Whiteboard challenge/take home design challenges in 2018-2020 were scrutinized because companies were doing exactly that. They would give challenges the company is currently facing and get designs for free without hiring them. I remember reading posts on it via LinkedIn lol. I def think it’s well known now not to do that. I know at google if they are to give you a challenge it’s not related to their products at all and you may be given something like design a dog walking app or moving app. If a company is still doing this, def need to call it out because it’s not acceptable. Thanks for bringing this up!
The most important user point of 'social anxiety' was not even a part of the initial flows. The initial flow was just a replica of any other social media app. Also, usually interviewers don't give this much info such as the entire premise of users, pain points - these are something that the interviewee comes up with in a real life scenario. Everything about the user persona was given by the interviewer which never happens.
Hi Sharon, Thank you for your great content. I have a question, as I realized there are many things we need to collect before we understand and make decisions, could we use our own temple, and make it efficient? For example, use a refined template with many input questions covering who, what, when, etc information one by one, it would be a task for interviewers to give all input at once and a bit of poor experience on their side. It goes like not allowing them to speaking too much about none directly relevant bits, but just giving very specific questions listed and asking the interviewers to answer. it could be easier for us to efficiently get the points we need and save more time, once all basic info is gathered we can ask follow-up questions. It's like asking the interviewers to fill out a form verbally at the beginning. Was there anyone who has tried to your knowledge? Would you reckon this approach? if not what would be the reasons not to? Q2: Are you allowed to construct a layout of your own and paste it to whatever board you have been assigned during the challenge? Meaning, you bring your temple and paste it there before it and use it.
Thank you so much for sharing this challenge! I really enjoyed the way you evolved with insights and connected it consistently with the persona, the client, and user flows and screens. That's just amazing! I have two questions though. Firstly, can it be a good idea to use Figma design packs (like iOS 17 design system, Ant design or some other wireframing community Figma files with lots of components) to speed up wireframing and make it a bit more consistent? And how detailed wireframes should be in your opinion (given time constraints)? Secondly, could you please possibly tell why it's a good idea to start with key screens and then go to flows? As I typically start with flows (with key screens mentioned there) and this way I have more screens unfortunately which is then a challenge to cover in terms of timing. Thank you 🙏
Great video! Another feature to incentivate users to come back to the app would be recommend them some events that would be near to them through push notifications, when they click on it we will provide info like number of attendants confirmed (could be in the notification), Average topics, hobbies or interests in commun with the confirmed people, and if the user confirm they will be in a group chat with the others to keep in touch
Sharon!! That's a great way to understand business. Superb!! I love this content, and I'm subscribing to your channel now. Hoping to see more helpful content like this in the future!
This is really amazing, I was actually in search for this content as i have white board challenge next week. Thanks for this wonderful presentation Sharon!!!
sharon you are so brilliant, watching you brainstorm design solutions live is inspiring and fascinating how on par you are with the right questions to ask! I loved this video and it was super helpful for my own growth and advancement as a designer. Thank you!
What a perfect timing! I was going to suggest you to do a whiteboard challenge for your next video! I’m so hoppy! Thank you for your amazing content as always! ☺👍
This was so helpful! As someone looking to transition into this field, I have had some doubts, given that I have zero experience and am self-taught. However, watching you go through this process, I noticed that I was speaking out loud different things I would suggest or look into if I were the designer working on this project, and it was very much in alignment (sometimes exactly) with what was said. I said all of this to say I believe that I can totally do this! It's just a matter of learning the proper tools to allow my work to speak for itself. I appreciate this so much.
The best part on this Channel is not bullshit talking ❌ only REAL STUFF ✅ … I have recommended this Channel to multiple people …. @Sharon keep the Sprit High 🎉
Enjoying this video! I'm only halfway through but what about considering key pain points users have around meeting and socialising with people. It's worth exploring features that are less common in these kinds of apps as you want your app to have a competitive advantage as in: A reason for users to use or switch to your product, especially when its a crowded market.
Great content, it made my braincells work by anticipating what questions you will/should ask next and which topics needs a bit of digging. I especially love how you highlight in what page / state the user is at in the mockup with the icon highlughts. Hope you do a series of these whiteboarding sessions!!! (or at least 1 more)
I loved this video, it was super help to get insight into what I can expect and gave me great ideas of questions I should ask, a solid process I want to follow. Thank you!
This is a great insight into realistic 'whiteboarding'. I'm really surprised you don't use a 'whiteboard' tool, though. Something akin to InVision. Why do you stay in Figma?
For the whiteboard challenge I’ve done it was remote. If it is a remote whiteboard challenge most likely it’ll be done in something like Figma. If not def good old fashioned whiteboard! Nonetheless- if you can communicate clearly shouldn’t be too much of an issue to adapt to a digital space :-)
Exceptional content.Helpful for a budding designer like me.I don't know if this is related to this video:I would like to know if you have any recommendation that would help us to improve our design thinking process.Had seen your IBM design challenge and I was completely floored.:)
Thanks! That’s a great question. I think best practical way is to talk through designs real time with a full time designer. But let me make a video on that too to help.
The initial flows that were ideated before Julia mentions social anxiety are very basic, almost like Bubmle itself. I feel keeping the core problem that is social anxiety in the persona is important and that should have guided the whole flow.
Hey Sharon, been following you for awhile and love your channel and everything about you as a person…and now here is my unsolicited two cents lol. As someone who has suffered from anxiety (not social) a couple of bumpy times in my life it would be interesting to see a startup focused on getting to the route of anxiety in general..otherwise I feel like everything else is a band-aid over a real deeply routed issue. And since this app isn’t about that, it would be nice to see it offer maybe like a help section or resources for those who suffer from social anxiety or anxiety period. So if your friend hasn’t put a feature like that in the app, I think it would be a good idea looking into. Take care, see you in the next video.
Hey Carter, I agree- definitely getting to the root of the issue both earns better ux and product- would love to see this too. For examples sake this is what I was given in the mock challenge with Julia~ definitely agree with you though, thanks for sharing!😆
Hello Sharon, I'd love to share something. As a person who deep-dived on Discord for whatever years I noticed that most of the people who doesn't know each other break the ice talking about common topics like food, movies, season, art and so on. Do you think that a kind of Discord chat-like could be a great idea for helping out people with social-anxiety like in the whiteboard challenge? Ty
Hey! I think that could be a great prompt for a separate case study which you can try to build that out. If you were thinking to suggest that in this whiteboard challenge with same circumstances, I would take inspiration of your experience with that Discord idea instead of changing the app to be like discord- saying how you notice breaking the ice via talking about common topics can translate into this apps MVP. Otherwise, yes sounds like a cool concept to build as a separate project!
@@sharonyeunkim heyo! Yep, I think that idea would be perfect for another project. However, I believe that the Discord idea could definitely fit in the whiteboard challenge due to having short work of social anxiety which I think is "the big deal" of this project. ☺️ I mean, once people start talking to each other about common topics it would be easier to find like-minded individuals, right? What do you think about it?
@@matteosechi I think it can definitely work if you phrase how people would most likely bond easier over shared interests- for a second I thought someone would take that idea and change this app for the challenge to be a discord app which is not the point
@@sharonyeunkim yeah, sure. So basically, let's say that John (your persona) is a very shy guy with a lot of social anxiety. He browsed for days profiles and looked at some events in NYC where he's going to stay in a few weeks. He beat around the bush all the time and didn't match anybody. At this point he became an inactive user or just left the app, but we could say that this wouldn't happen if he had another option to beat social anxiety - a chat-like thing. Going into details about the chat-like option, John would find a button called "break the ice", "join discussions", "chatting with friends" etc alongside group, profile etc in the app's footer. Once clicked in the "break the ice" button he will find a list of topics like this - super techie gadgets - best techie programs - how you became a techie and more common ones like: - food - pets - movies - art - gaming - etc John would be able to join the discussion in each and every topic by clicking on the list topic name like "pets" that would be used by a lot of people talking about their stuff and hobbies and pets day-by-day. Hypothetically, the pet chat - like a very clean Telegram chat kinda style, with a profile photo and user name of who is writing and a view complete profile option - there's Lisa (a persona) which posts everyday her pet photos or talk about it and John got a pet either. Next, they could start talking to each other about their pets and break the ice, then end up going to an event nearby together, match and whatever. Does make sense to you Sharon? ☺️
@@sharonyeunkim I’d love to see a similar mock call but for doing company branding? It’s really insightful to hear what type of questions you’re asking and it helped me see how you were using the answers to formulate a thought process of how the design should look in your head and transfer to wireframe / design
![ผัวเถื่อน - ยูริ โตเกียวมิวสิค [ OFFICIAL MUSIC VIDEO ]](http://i.ytimg.com/vi/P08ORRVDGl8/mqdefault.jpg)
Also, I'm now offering private UX mentorship on Mentorcruise! Apply here: mentorcruise.com/mentor/sharonkim/
Great video, I like that you show the thinking and don't edit it out since people can really learn what it's like. I would like similar videos to this for even personal portfolio projects if possible.
Love that idea. Will keep it in my queue ;)
Brilliant content, thank you for this. Rare to see raw UX tasks like this on youtube.
Appreciate it!!
Interesting setup, a few years ago I had a whiteboard challenge where I was given a general challenge (design a bikeshare kiosk) with very limited context and no research. Being able to ask back and forth questions for more context, pain points, and past research would've been sooo helpful. Basically had to design something based solely on assumptions off the top of my head, which felt completely wrong. I felt like I was set up to fail. Needless to say, I didn't get the job, and thank goodness, because I ended up at a different company that I love and been there for 4+ years now.
My advice to new designers, you may not get all the additional context or information you need. If that's the case, it's okay to make assumptions. Prepare for any information you get, not matter how much or how little. I highly recommend watching youtuber Femke's advice on whiteboarding challenges. th-cam.com/video/8MQmYa_zq0g/w-d-xo.html
Great video! I have two suggestions:
1. Tease out the deeper and more granular problems from the challenge before moving on to user flow or even personas. The interviewer guided you here, which is totally fine, but the expectation from more senior candidates is to do that on their own. In this example, after asking the first few questions, I would dive into dissecting the problem and asking what exactly makes it challenging for people with social anxiety to make new friends.
2. Consider exploring higher level ideas and how your are going to approach the solution. This needs to happen before discussing user flows, and dissecting the problem helps with finding different solutions here. Again, the interviewer sort of guided you towards this, but not all interviewers will be as kind or as eager to help.
I agree with this comment. I believe asking more Why, What and How is helpful. I’ve had whiteboard challenges before when literally no one within the session wants to contribute or engage.
I agree, I also think touching more on business objectives and subscription models will be helpful, How is this company going to make money while meeting user objectives?
Cannot appreciate you enough Sharon!! Learning and have learnt so many things from you as a new bie. I hope you the best & take care. keep on this content coming. You're inspirational and if no one has told you recently you are AMAZING!!
aww that is SO kind of you!! This comment made my day. Thank YOU for watching do not hesitate to let me know what else you’d like to see :))
Do like and subscribe because Part 2/2 is uploading this Tuesday! 😆
👀👀👀
Incorporating a group matching feature. Users can create or join groups based on shared interests, fostering a sense of community. The app can facilitate events, introducing new members to existing groups or forming entirely new ones. Additionally, the app could offer one-on-one interactions for more personalized connections. Special events, group breaks, and holiday-themed activities could further enrich the user experience, providing diverse opportunities for social engagement. Tie up with businesses to offer promotions and sponsored events, collaborate with therapists and metal health professionals, tie up with educational content and workshops for anxiety, sell merchandise, so many ideas to make this a thing - lol
Love all these suggestions. If you were to do this IRL I think keep in mind of how to voice these while also being able to prioritize which ones to execute on as you only have so much time. Perhaps to the ones you’re not able to execute during the actual challenge can list them out in “next steps” or if you have more time.
Omg it helps me A LOT✨️ I was trying to get into a new project for my portfolio and I found this video. Thank you!
My pleasure :) part 2 uploading later tonight
Love this! While it’s not related to the topic of the video, I’d be wary about doing whiteboards related to the company’s mission. I think it’s completely reasonable to state you don’t feel comfortable doing work that could be used by the company without compensation :)
Absolutely I agree- that is a great point! You should NOT take challenges that relate to their products period. Whiteboard challenge/take home design challenges in 2018-2020 were scrutinized because companies were doing exactly that. They would give challenges the company is currently facing and get designs for free without hiring them. I remember reading posts on it via LinkedIn lol.
I def think it’s well known now not to do that. I know at google if they are to give you a challenge it’s not related to their products at all and you may be given something like design a dog walking app or moving app. If a company is still doing this, def need to call it out because it’s not acceptable. Thanks for bringing this up!
The most important user point of 'social anxiety' was not even a part of the initial flows. The initial flow was just a replica of any other social media app. Also, usually interviewers don't give this much info such as the entire premise of users, pain points - these are something that the interviewee comes up with in a real life scenario.
Everything about the user persona was given by the interviewer which never happens.
Hi Sharon, Thank you for your great content. I have a question, as I realized there are many things we need to collect before we understand and make decisions, could we use our own temple, and make it efficient? For example, use a refined template with many input questions covering who, what, when, etc information one by one, it would be a task for interviewers to give all input at once and a bit of poor experience on their side. It goes like not allowing them to speaking too much about none directly relevant bits, but just giving very specific questions listed and asking the interviewers to answer. it could be easier for us to efficiently get the points we need and save more time, once all basic info is gathered we can ask follow-up questions. It's like asking the interviewers to fill out a form verbally at the beginning.
Was there anyone who has tried to your knowledge? Would you reckon this approach? if not what would be the reasons not to?
Q2: Are you allowed to construct a layout of your own and paste it to whatever board you have been assigned during the challenge? Meaning, you bring your temple and paste it there before it and use it.
This is amazing! Super interesting for someone like me who never had to do a Whiteboard challenge. Thank you for the amazing content!
Thank you! Hope you enjoyed :)
As an autistic person I absolutely melt during these. In great during actual work but not the fake challenges
So a whiteboard challenge isn't more UML-like?
Can't believe we've gotten to 50k views!! Was so fun to pretend to do this interview with you❤
Yesss same!! Let’s gooo
These raw process videos are what we the beginners are looking for, Thank you Sharon for this content❤
You are so welcome !!
This is amazing, but every time she goes ''yeaaah'' it reminds me of that video ''Crazy kid gets hit in the head with a basketball''.
Thank you so much for sharing this challenge! I really enjoyed the way you evolved with insights and connected it consistently with the persona, the client, and user flows and screens. That's just amazing!
I have two questions though.
Firstly, can it be a good idea to use Figma design packs (like iOS 17 design system, Ant design or some other wireframing community Figma files with lots of components) to speed up wireframing and make it a bit more consistent? And how detailed wireframes should be in your opinion (given time constraints)?
Secondly, could you please possibly tell why it's a good idea to start with key screens and then go to flows? As I typically start with flows (with key screens mentioned there) and this way I have more screens unfortunately which is then a challenge to cover in terms of timing.
Thank you 🙏
Great video! Another feature to incentivate users to come back to the app would be recommend them some events that would be near to them through push notifications, when they click on it we will provide info like number of attendants confirmed (could be in the notification), Average topics, hobbies or interests in commun with the confirmed people, and if the user confirm they will be in a group chat with the others to keep in touch
Thank you so much for keeping the whole design process so transparent Sharon! Appreciate your work and what you have been sharing on your channel!
Thank you for watching Jamie!! Is there anything you’d like to see next? Always love taking suggestions ❤️
Sharon!! That's a great way to understand business. Superb!! I love this content, and I'm subscribing to your channel now. Hoping to see more helpful content like this in the future!
This is really amazing, I was actually in search for this content as i have white board challenge next week. Thanks for this wonderful presentation Sharon!!!
You’re welcome! What else would you like to see?
Sharon!!! I love this video sooooo much. Thank you for sharing this informative and helpful contents here !
You’re very welcome 😆
sharon you are so brilliant, watching you brainstorm design solutions live is inspiring and fascinating how on par you are with the right questions to ask! I loved this video and it was super helpful for my own growth and advancement as a designer. Thank you!
My absolute pleasure!! :D what would you like to see next?
What a perfect timing! I was going to suggest you to do a whiteboard challenge for your next video! I’m so hoppy! Thank you for your amazing content as always! ☺👍
Thank you for watching!
this is the best tutorial whiteboard session i've seen. awesome thank you soooo much
😍😍
Sharon, this is so good and helpful for someone who is prepping for whiteboard challenges!
Appreciate you Riya ☺️
Please make more of these this is amazing!! Great work!
This was so helpful! As someone looking to transition into this field, I have had some doubts, given that I have zero experience and am self-taught. However, watching you go through this process, I noticed that I was speaking out loud different things I would suggest or look into if I were the designer working on this project, and it was very much in alignment (sometimes exactly) with what was said. I said all of this to say I believe that I can totally do this! It's just a matter of learning the proper tools to allow my work to speak for itself. I appreciate this so much.
May I know, what qualifications are required to become a UI/UX Designer and get a job ?
The best part on this Channel is not bullshit talking ❌ only REAL STUFF ✅ … I have recommended this Channel to multiple people …. @Sharon keep the Sprit High 🎉
Enjoying this video! I'm only halfway through but what about considering key pain points users have around meeting and socialising with people. It's worth exploring features that are less common in these kinds of apps as you want your app to have a competitive advantage as in: A reason for users to use or switch to your product, especially when its a crowded market.
Great content, it made my braincells work by anticipating what questions you will/should ask next and which topics needs a bit of digging. I especially love how you highlight in what page / state the user is at in the mockup with the icon highlughts. Hope you do a series of these whiteboarding sessions!!! (or at least 1 more)
Excellent mock collaboration Sharon. Thanks a ton for sharing, really helpful.
I loved this video, it was super help to get insight into what I can expect and gave me great ideas of questions I should ask, a solid process I want to follow. Thank you!
Yesss Julia + Sharon?!!!!! Lets gooo
Yessss
Great video! always wondering what it is like to do a white board challenge.
La plus belle Ux Designer au monde !!
🫶😊
Awesome video, great to see the depth in the process shown. 🎉
Igs really awesome dude. The thing j was searching after doing ui ux courses.
This is a great insight into realistic 'whiteboarding'. I'm really surprised you don't use a 'whiteboard' tool, though. Something akin to InVision. Why do you stay in Figma?
For the whiteboard challenge I’ve done it was remote. If it is a remote whiteboard challenge most likely it’ll be done in something like Figma. If not def good old fashioned whiteboard! Nonetheless- if you can communicate clearly shouldn’t be too much of an issue to adapt to a digital space :-)
Thanks for the new video! I’m looking forward to seeing what other content you post! Always good to learn as much as you can!
thank you so much :) glad to have you here!
Great video, I learnt a lot in this video to be honest.
Exceptional content.Helpful for a budding designer like me.I don't know if this is related to this video:I would like to know if you have any recommendation that would help us to improve our design thinking process.Had seen your IBM design challenge and I was completely floored.:)
Thanks! That’s a great question. I think best practical way is to talk through designs real time with a full time designer. But let me make a video on that too to help.
Just amazing, the way you executed it step by step reflects what i had learnt, thanks for this video :)
This is incredible... watching while I'm at work! Just started my bootcamps and this is definitely helpful in know what to expect.
The initial flows that were ideated before Julia mentions social anxiety are very basic, almost like Bubmle itself. I feel keeping the core problem that is social anxiety in the persona is important and that should have guided the whole flow.
Nothing wrong with being basic if it solves the problem- and yes, keeping the pain point in the persona is important :)
Hey Sharon, been following you for awhile and love your channel and everything about you as a person…and now here is my unsolicited two cents lol.
As someone who has suffered from anxiety (not social) a couple of bumpy times in my life it would be interesting to see a startup focused on getting to the route of anxiety in general..otherwise I feel like everything else is a band-aid over a real deeply routed issue.
And since this app isn’t about that, it would be nice to see it offer maybe like a help section or resources for those who suffer from social anxiety or anxiety period.
So if your friend hasn’t put a feature like that in the app, I think it would be a good idea looking into.
Take care, see you in the next video.
Hey Carter, I agree- definitely getting to the root of the issue both earns better ux and product- would love to see this too. For examples sake this is what I was given in the mock challenge with Julia~ definitely agree with you though, thanks for sharing!😆
awesome sharon its worth following you
I wonder how people with social anxiety made friend before the digital era 😂❤ great work Here 🎉
Lowkey I met 80% of my friends now online. So many amazing people out there.
Amazing thank you!❤
This is very insightful. Please continue to upload videos like this.
Trying my best! What would you like to see next? Love to take suggestions ❤️
Thank you for this! Amazing content
I like this peace of content
Thank you so much!!!❤❤
Nice! What company are you working at right now?
Colgate :)
wow, love you for this video!
great mock interview
Such a great video ❤❤ Shout out from Viet Nam ^^
🥹💖
good demo!
totally unrelated but you are so pretty!!!
aww haha thank you ☺️
Hello Sharon, I'd love to share something. As a person who deep-dived on Discord for whatever years I noticed that most of the people who doesn't know each other break the ice talking about common topics like food, movies, season, art and so on. Do you think that a kind of Discord chat-like could be a great idea for helping out people with social-anxiety like in the whiteboard challenge? Ty
Hey! I think that could be a great prompt for a separate case study which you can try to build that out. If you were thinking to suggest that in this whiteboard challenge with same circumstances, I would take inspiration of your experience with that Discord idea instead of changing the app to be like discord- saying how you notice breaking the ice via talking about common topics can translate into this apps MVP. Otherwise, yes sounds like a cool concept to build as a separate project!
@@sharonyeunkim heyo! Yep, I think that idea would be perfect for another project. However, I believe that the Discord idea could definitely fit in the whiteboard challenge due to having short work of social anxiety which I think is "the big deal" of this project. ☺️ I mean, once people start talking to each other about common topics it would be easier to find like-minded individuals, right?
What do you think about it?
@@matteosechi I think it can definitely work if you phrase how people would most likely bond easier over shared interests- for a second I thought someone would take that idea and change this app for the challenge to be a discord app which is not the point
@@sharonyeunkim yeah, sure. So basically, let's say that John (your persona) is a very shy guy with a lot of social anxiety. He browsed for days profiles and looked at some events in NYC where he's going to stay in a few weeks. He beat around the bush all the time and didn't match anybody.
At this point he became an inactive user or just left the app, but we could say that this wouldn't happen if he had another option to beat social anxiety - a chat-like thing.
Going into details about the chat-like option, John would find a button called "break the ice", "join discussions", "chatting with friends" etc alongside group, profile etc in the app's footer.
Once clicked in the "break the ice" button he will find a list of topics like this
- super techie gadgets
- best techie programs
- how you became a techie
and more common ones like:
- food
- pets
- movies
- art
- gaming
- etc
John would be able to join the discussion in each and every topic by clicking on the list topic name like "pets" that would be used by a lot of people talking about their stuff and hobbies and pets day-by-day.
Hypothetically, the pet chat - like a very clean Telegram chat kinda style, with a profile photo and user name of who is writing and a view complete profile option - there's Lisa (a persona) which posts everyday her pet photos or talk about it and John got a pet either. Next, they could start talking to each other about their pets and break the ice, then end up going to an event nearby together, match and whatever.
Does make sense to you Sharon? ☺️
@@matteosechi yes it does- this would be another great potential solution to the challenge!!
This is really insightful - thank you
My pleasure- thanks for watching:) what would you like to see next?
@@sharonyeunkim I’d love to see a similar mock call but for doing company branding? It’s really insightful to hear what type of questions you’re asking and it helped me see how you were using the answers to formulate a thought process of how the design should look in your head and transfer to wireframe / design
Thanks ❤
Thank you for this Sharon!
My pleasure!!
Great video 👏
Thank you!