Speaking confident english is a great link to learn and improve english AnneMarie is doing excellent . I have subscribed the video and will continue learning from it. God bless you .
Soon, I will become a receptionist to a big corporate and I feel so nervous to be on the phone. I become so nervous that I forget even the most common words or phrases. I'm even doubting myself if I'm the right person for the job
Another question: is there an alternative for "Hello, this is..."? With my name, Isabella, it would end up with too many "is". This is Isabella. Sounds bad. "Isabella speaking" sounds a bit too formal for me. And one more question: When someone calls me and says he or she would like to talk to Isabella. What is the expression to say I am Isabella? This is she? This is her? That is me? I am Isabella... which sounds more natural and friendly? Thank you very much!
It appears fear of taking phone calls is pretty ubiquitous. BBC conducted a survey to find out that people try avoid remaining at the office alone so that not to answer the phone, or simply pretend not to hear a call.
Hi Annemarie, Wonderful lesson about how handle telephone call in a effective way. I admire your suggestions and follow for improving my telephonic conversation. Thank you.
Hi Annmery , Thanks for this lesson. I have two phone calls every week with our customer. And I get stressed as the voice over the phone is not very clear and I have to ask them to repeat their sentences. I don’t feel comfortable to ask them repeating themselves.
I am working at a retail store. The most common question I get is that if a certain product is available. Another thing is, how do I refuse them politely when they ask me to hold a product for them until they come and buy the item? Thank you.
Thank you for the question. I recommend reviewing the following lesson on how to say no politely for sentence starts that would align with your work: www.speakconfidentenglish.com/say-no-in-english-politely/
Sorry I am confused. I was educated in Brooklyn, New York. In school we were taught the word “can” was use if you were not capable, “may” for permission. Also I worked in the corporate sector for over 45 year as an Executive Assistant for various high profile executives “gonna” would not have been considered proper English. Example: May I help you or take a message? Can you see if Mr Jones is in his office? May I asked you to hold I am “going” to see if Mr Jones is in his office.
Hi. this is so good. Can you please tell what do you reply when someone says thankyou for your help and also when someone asks how are you doing today?
Hi Marya, thank you for the comment and watching my videos. I recommend the following lessons: www.speakconfidentenglish.com/how-are-you-in-english/ www.speakconfidentenglish.com/saying-thank-you-english/
Thank you for the great tutorial!!! I am a Recruiter and talk to candidates mostly in the same way, what is necessary for a job. I am wondering if you can help with any phrases for starting and finishing the interviews that mean the same but sound differently? In order to have some variety:) I appreciate the way you explain and talk! It is fantastic!
Mam, Can you please make a video on if someone's asking for information about the ielts on the phone. How can I reply! Btw this video was very helpful. Thank ya❤
I have a question! What's the natural and casual way of telling someone over the phone that you are in a low network coverage area which makes it hard to hear the voice?
Hi Annemarie, This video was very helpful! thank you ^^ I was also wondering if you could make a video about the essential expressions to use during the skype interviews for work ?
Need to contact suppliers and subcontractors based in New Zealand over call. English being my second language I get nervous as to what to say and how to start. It would be helpful if you could give something about this.
Hi Sarita, thank you for the comment. When it comes to being nervous, I would recommend the following lesson on how to control your voice and sound confident in English, www.speakconfidentenglish.com/control-your-voice-sound-confident/
@@Speakconfidentenglish thanku so much. I'll surely read this article and I must say your content is really helpful. I plan on learning more by watching your videos and practicing. Thanku for the help!!! 😊
I usually have an interview through phone call, but I am not confident to answer as usual. I love your ending ways, such as “I’ll make sure she receive your message.”
Hi María Badía, I can certainly add that to my list of future lesson topics, in the meantime, you might find the following lesson on how to negotiate helpful. th-cam.com/video/V9up8rWL3zQ/w-d-xo.html
Hi, @killer4813. Thank you for the question. I recommend the following lesson on what to say when you don't understand someone in English, www.speakconfidentenglish.com/professional-english-what-to-say-when-you-dont-understand/
Hey Wendi, great timing for this request. I'm actually preparing a lesson on this in June! Can you tell me more about what you'd like to see in a Confident English lesson about using Zoom? What are your biggest challenges?
I like the end phrase - it was great to chat now talk to you again soon.. love to use it soon.. I want to know how to end the call talking with some elderly person like Professor. With whome I talk everyday. I would appreciate your help.
Anne Marie morning... you're awesome, you're not asking me but I'm currently working to call center industry and these very uselful tips will be applied. Anne Marie best regards and keep the beauty please.👍
Thanks Ann so much for the vid. I just would like you to make a video on all the words and expressions of "vague" English. more than "...and all", "and such", " and stuff", "stuff like that", "sort of", "kind of like". Need more than these, please. Thanks
Thanks and useful exaclty what i was looking for BUT At 2.10 she said let's dive in ! Then starts at 2:40.. Seriously!! why why waist 2 min and 40 seconds of everyone watching .why not dive into it right away ?! So until 2:40 she saying " I'm going to" ... Thanks though and we appreciate your videos
When I have to follow up on a customer to redeem his or promise. This is a great challenge for me. I learnt I am sorry for interrupting, I didn't quite understand... Can I put you on hold for a sec? Well done. I must confess you are doing a great job.
From Djibouti thanks anna ilove it you Accnt I really love it This is what I exactly need at the moment, Thank you very much for such a useful lesson When someone ends a call and says, thank you very much, do you have any question?
Hi Anita, great question. We just released a new resource yesterday that includes email templates and phone scripts to use in English for situations just like this. 🙌 You can learn more about it here. speakconfidentenglish.mykajabi.com/professional-email-telephone-guides
Hi, thank you for your very helpful videos I am learning from them. I just started working at a high school and I would appreciate if you give me advice on how to leave a voice mail to parents whose son or daughter are absent.
I am a press officer and I need to re-call journalists every day to ask if they have received my press release and if they're going to write an newspaper article about that or not. Could you help me, please?
Thank you AnnMarie. I practiced along as you gave the examples but found myself taking it slowly otherwise I fumbled the words if I speak faster. My practice phrases: Thank you for calling I’ll see you next week in the meeting. Thank you for calling if you have any more questions don’t hesitate to ask
Hi, I am Following your videos from two three days and i find lot of improvement in my speaking . Thanks for that. I wish you to conduct some class on Telephonic Interviews and HR interviews if possible.
Hello!! Thank you for this very illustrative and didactic class for successful telephone call. It would be great if I can learn and develop my skills in a Job interview through a telephone call. Your class is really motivating and encouraging. Thank you again.
I enjoyed this lesson. Your TH-cam channel is everything I've been looking for! I enjoy interacting with people, but at the same time I'm forced to hold myself back in the fear of saying something embarrassing and unprofessional and also it makes to super nervous to interact in English. I'm so so so grateful to you.
I love listening to you speaking so clearly. I speak well though I speak so fast that at times I am not understood because of my accent. I do communicate so much better when I write. Much thanks Josephine
Hi Annmarie ! I'm from Thailand love to learn witn you and hear your voice everyday.I want to improve my English.🙏😍Thank you so much to see you on you tube.
Hello. Thank you for great lesson. I have a question about answer the phone call. Someone is calling and saying his name and organization and then they usually make a pause. I am usually saying “ speaking.... “to show that I am ready to speak to them. Is it ok to say that , or how to answer politely? Thank you 🙏🏼
Speak Confident English Hello, Let me try to explain Phone is ringing..... me: hello She: Hello, this is Jane from the library...... and she is pausing.... for me to say something...... me:( usually I don’t know what to say .... ok? Go ahead? Hello again? I am listening? Usually I am just saying...... speaking... to show her that I am ready to speak with her. She: I am calling to remind you about meeting tomorrow. My question is about how to sound more polite? Maybe to say .... Hello, this is Margarita, speak please? Or ...Hello, I am ready to listen? Sounds weird!!!! Can you help me sound more like native speaker?
This is great content. Ive spoken and understood english from a young age with no problem. I would like to thank you for your material which is helping me fine tune my communication. Keep up the great work.
if I make a phonecall to someone else. then I say " Is that John?" and John says ＂this is it" or "this is John" ....then I go on to introduce myself. is that correct?
Thanku for such a wonderful lesson. I have to make a call to my college regarding the tuition fee refund.I am really hesitant to call them because I fear that I don't have required phrases and vocabulary to talk over the phone as well as english is not my first language. Could you please give me phrases and vocabulary appropriate for communicating my problem and providing necessary information. I would really appreciate your help. Thankyou in advance.
Hi Preet, thank you for the question. You might find my lesson on how to complain and get what you want helpful. In it I provide phrases you can use when you need to make a request like asking for a refund. You can find it here: www.speakconfidentenglish.com/how-to-complain-in-english/
Thank you very much for such a useful lesson. When someone ends a call and says, thank you very much, do you have any question? What should be the best response if you don't have any questions?
If you want to ask another question but unrelated to what you were just talking about... For a long time I wanted to know what to say in this situation. I am a Brazilian living in the US for 13 years now. I asked people how to say this, what is the expression, and their answer is: "You just ask whatever you want to ask" hahahaha. But one time I heard someone using an expression and learned it. I was so happy to finally learn it. It was "while we are here...". Correct? Any other way to say this? In a literal translation from portuguese, we would say "I would like to take advantage (that we are already talking to one another) by asking such and such", but I really don't think people speak like this in English.
![Phone Interview in English [7 Tips for Success]](http://i.ytimg.com/vi/Pja1hYRDnVM/mqdefault.jpg)
![Phone Interview in English [7 Tips for Success]](/img/tr.png)
OMG!! It was just what I needed!! Thank you so much!! I need phone interview too! Thanks in advance
Yay! So glad to hear that.
Speaking confident english is a great link to learn and improve english AnneMarie is doing excellent . I have subscribed the video and will continue learning from it. God bless you .
Annmarie : You are great, your voice is so mesmerizing I really love it, your way of teaching is so delightful.
Soon, I will become a receptionist to a big corporate and I feel so nervous to be on the phone. I become so nervous that I forget even the most common words or phrases. I'm even doubting myself if I'm the right person for the job
Another question: is there an alternative for "Hello, this is..."? With my name, Isabella, it would end up with too many "is". This is Isabella. Sounds bad. "Isabella speaking" sounds a bit too formal for me. And one more question: When someone calls me and says he or she would like to talk to Isabella. What is the expression to say I am Isabella? This is she? This is her? That is me? I am Isabella... which sounds more natural and friendly? Thank you very much!
It appears fear of taking phone calls is pretty ubiquitous. BBC conducted a survey to find out that people try avoid remaining at the office alone so that not to answer the phone, or simply pretend not to hear a call.
I am working as a telephone operator at the hospital so this video is very useful for me. thanks Anne!
The lesson is very well explained and I am very satisfied. Thanks lot Annemarie.
Sophisticated and Elegant. Thank you for your input. That's Great!
I work for a non profit what can I say to ask for money?
Hi, Annemarie! I've found all phrases very useful. Thank you ever so much!
Hi Annemarie,
Wonderful lesson about how handle telephone call in a effective way. I admire your suggestions and follow for improving my telephonic conversation.
Thank you.
Hi Annmery ,
Thanks for this lesson. I have two phone calls every week with our customer. And I get stressed as the voice over the phone is not very clear and I have to ask them to repeat their sentences. I don’t feel comfortable to ask them repeating themselves.
Nice video I want same type of video thank you.
I am working at a retail store. The most common question I get is that if a certain product is available.
Another thing is, how do I refuse them politely when they ask me to hold a product for them until they come and buy the item? Thank you.
Thank you for the question. I recommend reviewing the following lesson on how to say no politely for sentence starts that would align with your work: www.speakconfidentenglish.com/say-no-in-english-politely/
Thank you for your exploitation and i'm so satisfaction with your english session
Thank you. I is really what i was looking for. Would be great if you please make a VDO on a business presentation tips and must rules .
Sorry I am confused. I was educated in Brooklyn, New York. In school we were taught the word “can” was use if you were not capable, “may” for permission. Also I worked in the corporate sector for over 45 year as an Executive Assistant for various high profile executives “gonna” would not have been considered proper English.
Example: May I help you or take a message? Can you see if Mr Jones is in his office? May I asked you to hold I am “going” to see if Mr Jones is in his office.
Hi. this is so good. Can you please tell what do you reply when someone says thankyou for your help and also when someone asks how are you doing today?
Hi Marya, thank you for the comment and watching my videos. I recommend the following lessons:
www.speakconfidentenglish.com/how-are-you-in-english/
www.speakconfidentenglish.com/saying-thank-you-english/
OMG. Just what I needed! Thanks for the lesson ☺️
Thank you for the great tutorial!!! I am a Recruiter and talk to candidates mostly in the same way, what is necessary for a job. I am wondering if you can help with any phrases for starting and finishing the interviews that mean the same but sound differently? In order to have some variety:) I appreciate the way you explain and talk! It is fantastic!
Mam, Can you please make a video on if someone's asking for information about the ielts on the phone. How can I reply! Btw this video was very helpful. Thank ya❤
It would be great if you manage to make a video for hotels receptionists in luxury hotels , especially for demanding guests
I have a question! What's the natural and casual way of telling someone over the phone that you are in a low network coverage area which makes it hard to hear the voice?
Hi Henry. What you just said in your comment is a perfect way to express that issue on the phone.
Hi Annemarie,
This video was very helpful! thank you ^^ I was also wondering if you could make a video about the essential expressions to use during the skype interviews for work ?
Great question, Zizo. I definitely have some lessons for job interviews coming soon.
Thank you Annemarie for this lesson, t was very helpful .
Need to contact suppliers and subcontractors based in New Zealand over call. English being my second language I get nervous as to what to say and how to start. It would be helpful if you could give something about this.
Hi Sarita, thank you for the comment. When it comes to being nervous, I would recommend the following lesson on how to control your voice and sound confident in English, www.speakconfidentenglish.com/control-your-voice-sound-confident/
@@Speakconfidentenglish thanku so much. I'll surely read this article and I must say your content is really helpful. I plan on learning more by watching your videos and practicing. Thanku for the help!!! 😊
I like the phrase "It was great to chat and I'll talk to you soon"
I usually have an interview through phone call, but I am not confident to answer as usual.
I love your ending ways, such as “I’ll make sure she receive your message.”
Thanks a lot. I could understand it. I really apreciate your teaching
You are welcome!
It's your gut feel so to explain. Thank you so much.
Thank you very much for your video. I would like to know how to ask about contracts and payroll conditions.
Hi María Badía, I can certainly add that to my list of future lesson topics, in the meantime, you might find the following lesson on how to negotiate helpful.
th-cam.com/video/V9up8rWL3zQ/w-d-xo.html
@@Speakconfidentenglish Thank you very much!! I will watch it 😉
Thank u so much! It was very helpful! ... #07 was new for me!
Yea! Glad you learned something new!!
Dear You have an amazing crystal clear accent..... touchwood I swear.....
Receiving a call from someone, I can't hear his name clearly. How do I response ?
Hi, @killer4813. Thank you for the question. I recommend the following lesson on what to say when you don't understand someone in English, www.speakconfidentenglish.com/professional-english-what-to-say-when-you-dont-understand/
Hi Annemarie, thank you so much for your reply!
I will try to pretend "a deer in headlights" !
Love your channel, neat and practical 💕 Could you plz make an episode for zoom meeting scenario?
Hey Wendi, great timing for this request. I'm actually preparing a lesson on this in June! Can you tell me more about what you'd like to see in a Confident English lesson about using Zoom? What are your biggest challenges?
I learnt "Would you mind holding for a moment?", and "Sorry to interrupt..."
I like the end phrase - it was great to chat now talk to you again soon.. love to use it soon.. I want to know how to end the call talking with some elderly person like Professor. With whome I talk everyday. I would appreciate your help.
I'm glad you've found a new phrase to use. Any polite phrase for ending a phone call would be appropriate with a professor.
This is an excellent lesson on how to speak on the telephone. I'm so glad that you shared this video because sometimes I don't know what to say.
Awesome. I'm so glad it was helpful.
Anne Marie morning... you're awesome, you're not asking me but I'm currently working to call center industry and these very uselful tips will be applied. Anne Marie best regards and keep the beauty please.👍
Thanks Ann so much for the vid. I just would like you to make a video on all the words and expressions of "vague" English. more than "...and all", "and such", " and stuff", "stuff like that", "sort of", "kind of like". Need more than these, please. Thanks
Great ideas! I'll definitely add that to my list.
I'm having a hard answer question especially job interview.
Thanks and useful exaclty what i was looking for BUT At 2.10 she said let's dive in ! Then starts at 2:40.. Seriously!! why why waist 2 min and 40 seconds of everyone watching .why not dive into it right away ?!
So until 2:40 she saying " I'm going to" ... Thanks though and we appreciate your videos
When I have to follow up on a customer to redeem his or promise. This is a great challenge for me.
I learnt
I am sorry for interrupting, I didn't quite understand...
Can I put you on hold for a sec?
Well done. I must confess you are doing a great job.
From Djibouti thanks anna ilove it you Accnt I really love it This is what I exactly need at the moment, Thank you very much for such a useful lesson When someone ends a call and says, thank you very much, do you have any question?
Could you make a video on how to leave a message if you want to call to make an appointment at the Human Resources?
Hi Anita, great question. We just released a new resource yesterday that includes email templates and phone scripts to use in English for situations just like this. 🙌 You can learn more about it here. speakconfidentenglish.mykajabi.com/professional-email-telephone-guides
Hi, thank you for your very helpful videos I am learning from them. I just started working at a high school and I would appreciate if you give me advice on how to leave a voice mail to parents whose son or daughter are absent.
thanks just found out this channel
Thanks so much for watching! I appreciate it and hope you're enjoying my lessons.
Simply amazing. Clear and very helpful. Thank you, Annemarie.
What to say when you are writing down a message... I have a question. Can I use construction: What to say when you write down a message...
How do I introduce myself as a manager to my clients. I work with disability services
This video is so helpful, answer English phone call is my nightmare…
I am a press officer and I need to re-call journalists every day to ask if they have received my press release and if they're going to write an newspaper article about that or not. Could you help me, please?
Speak confident English please I need your assistance. I really learnt a lot from you
Thank you AnnMarie.
I practiced along as you gave the examples but found myself taking it slowly otherwise I fumbled the words if I speak faster.
My practice phrases:
Thank you for calling I’ll see you next week in the meeting.
Thank you for calling if you have any more questions don’t hesitate to ask
Practicing along with the lesson is a fantastic way to learn. Keep it up! 👏
Thanks for you dedication. Every lesson is a great treassour. Thanks so much.
Hello mam
Hi, I am Following your videos from two three days and i find lot of improvement in my speaking . Thanks for that. I wish you to conduct some class on Telephonic Interviews and HR interviews if possible.
I liked your way of guiding,
Easy and understandable
Thanks for your kindness.
Hello!! Thank you for this very illustrative and didactic class for successful telephone call. It would be great if I can learn and develop my skills in a Job interview through a telephone call. Your class is really motivating and encouraging. Thank you again.
You're welcome. Thank you for watching.
I really enjoyed this lecture.
But is it appropriate to mention the name of the company I am working with to a client
How many people would you like to motivate us and be more prepared, thanks teacher.
You're a lifesaver. Thank you so much for your videos! You're the best!!
Hi you're great touter
Regards Haris Khan Karachi Pakistan
Thank you very much!!!
Thanks a million for this lesson!
I enjoyed this lesson. Your TH-cam channel is everything I've been looking for! I enjoy interacting with people, but at the same time I'm forced to hold myself back in the fear of saying something embarrassing and unprofessional and also it makes to super nervous to interact in English. I'm so so so grateful to you.
Hello good morning interrest are yo message my spenk outomatic thank you
Thank you very much for great lesson !!
Your work is sensational...I love to listen 👌👌
I love listening to you speaking so clearly. I speak well though I speak so fast that at times I am not understood because of my accent. I do communicate so much better when I write. Much thanks
Josephine
This is extremely helpfully to guide my team of interns, I highly appreciate. Keep it up
I'm thrilled to know my lesson is helpful to you & your team!
Hi Annmarie ! I'm from Thailand love to learn witn you and hear your voice everyday.I want to improve my English.🙏😍Thank you so much to see you on you tube.
Thanks so much for watching, Nattawan Laongek! I appreciate it and am very glad to know you're enjoying my lessons. 😊
Thanks for the lesson you have given and I really appreciated and loved it thanks so much
Wao! now, instead of feeling afraid to make a phone call I feel eager to star putting into practice what I learned today.
So helpful! thank you! I love your videos =)
Thanks, Nika!!
Great video! Very useful!
Thank you, that was really helpful. I'd like to know how to express our dissatisfaction with the service or either the product politely on the phone.
I'm glad this was helpful, Negar Bahmani. Also, I appreciate the suggestions! I'll certainly look at adding future lessons on the topic.
Hello. Thank you for great lesson. I have a question about answer the phone call.
Someone is calling and saying his name and organization and then they usually make a pause. I am usually saying “ speaking.... “to show that I am ready to speak to them. Is it ok to say that , or how to answer politely? Thank you 🙏🏼
Hi Margarita. Great question. Is this person saying his or her name? Or are they asking for you?
Speak Confident English
Hello, Let me try to explain
Phone is ringing.....
me: hello
She: Hello, this is Jane from the library...... and she is pausing.... for me to say something......
me:( usually I don’t know what to say .... ok? Go ahead? Hello again? I am listening?
Usually I am just saying...... speaking... to show her that I am ready to speak with her.
She: I am calling to remind you about meeting tomorrow.
My question is about how to sound more polite?
Maybe to say .... Hello, this is Margarita, speak please? Or ...Hello, I am ready to listen? Sounds weird!!!!
Can you help me sound more like native speaker?
That was helpful thank you so much
She is so smart, super nice, polite & pleasant! 💜🌸
Your video it’s going to be a really helpful for my new job!! I really appreciate your help!!!
You are so welcome, I'm happy to help! Good luck with your new job!
Wow. You're are a real gift. These lessons are just super amazing.
This is great content. Ive spoken and understood english from a young age with no problem. I would like to thank you for your material which is helping me fine tune my communication.
Keep up the great work.
Thank you! I'm thrilled my lessons are helpful.
thank you teacher
My favourite is this issue.Thank you so much
if I make a phonecall to someone else. then I say " Is that John?" and John says ＂this is it" or "this is John" ....then I go on to introduce myself. is that correct?
We would more likely say, "Is John available?" And then the caller might say, "This is John" or "This is he."
Thanku for such a wonderful lesson. I have to make a call to my college regarding the tuition fee refund.I am really hesitant to call them because I fear that I don't have required phrases and vocabulary to talk over the phone as well as english is not my first language. Could you please give me phrases and vocabulary appropriate for communicating my problem and providing necessary information. I would really appreciate your help. Thankyou in advance.
Hi Preet, thank you for the question. You might find my lesson on how to complain and get what you want helpful. In it I provide phrases you can use when you need to make a request like asking for a refund. You can find it here: www.speakconfidentenglish.com/how-to-complain-in-english/
Could you tell me how I can talk with parents as a teacher. I have found this lesson extremely helpful.
I'm glad this lesson was helpful! Also, I appreciate the suggestion! I'll certainly look at adding a future lesson on this topic.
Thank you very much for such a useful lesson. When someone ends a call and says, thank you very much, do you have any question?
What should be the best response if you don't have any questions?
Simply say "No but thank you."
This is what I exactly need at the moment, thank you!
Thank you for your upload, I cannot find the video mentioned in this video 46 must know Phrases for Pro telephone calls. Can you help me please?
Hi! You can get the full lesson plus the transcript at: www.speakconfidentenglish.com...
If you want to ask another question but unrelated to what you were just talking about... For a long time I wanted to know what to say in this situation. I am a Brazilian living in the US for 13 years now. I asked people how to say this, what is the expression, and their answer is: "You just ask whatever you want to ask" hahahaha. But one time I heard someone using an expression and learned it. I was so happy to finally learn it. It was "while we are here...". Correct? Any other way to say this? In a literal translation from portuguese, we would say "I would like to take advantage (that we are already talking to one another) by asking such and such", but I really don't think people speak like this in English.
Working in the medical field as a patient relation.
The phrase I learned today is greetings
Wonderful, @monabaker4429! I hope you use this new phrase in life and work this week.
I found this lesson is extremely helpful! I’d love to see more videos about English at work and any other professional situations!
Thanks for your wonderful English teaching video lessons. Your accent is so nice and clear, I do enjoy listening and learning from you!
Thank you! 😃
Thanks for the very useful tips.
Amainzing
That was very helpful Thank you 🌹🌹
Thanks a lot, your classes are excelent.
This kind of lessons are awesome