How To Fix Hacked WordPress Site & Malware Removal - Real live case

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  • เผยแพร่เมื่อ 13 ต.ค. 2024

ความคิดเห็น • 323

  • @WPressDoctor
    @WPressDoctor  2 ปีที่แล้ว +14

    Hey guys! I hope this video was useful to you. After my cleaning and sending the results to the client, the decision was made to switch hosting companies. That made a huge difference in ways of security and also speed… I was right, the PLESK was compromised after all! I hope you can clean your website yourself with this Tutorial! If you cannot get it cleaned or you lack the time, you could hire me to clean your WordPress website: 👉🏼wpressdoctor.com/clean-hacked-wordpress-website/

    • @funniestanimalstv2512
      @funniestanimalstv2512 2 ปีที่แล้ว +1

      And speaking of hosting company, what type of hosting company(ies) (and package/plans) would you recommend to someone running a website tool like SEO tool, image compression and convert tools? Also blogs with over 20 websites that generates over 300k monthly visitors?
      Considering cost, security, available resources (if one is using heavy themes and plugins like Divi, Directorist, WooCommerce, etc), customers service, etc.

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +2

      Good question! I run the same sites (WooCommerce, blogs with 2M visitors a year) on a GoGeek plan of SiteGround. Since they are in the Google Cloud, the speed is very good and the “super php” works really well… I have not so good experience with NameHero for example… a lot of downtime, unexplainable errors and stuff… it’s not very good. So yes, definitely SiteGround for me 😀 wp.discount/siteground/ if you want to check it out!

    • @funniestanimalstv2512
      @funniestanimalstv2512 2 ปีที่แล้ว +1

      @@WPressDoctor sure, thanks

    • @derekshort
      @derekshort ปีที่แล้ว +1

      @@WPressDoctorI love SiteGround. 😃🙌🏻❤️

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Me too 😎

  • @digitalgenerationspace
    @digitalgenerationspace 4 หลายเดือนก่อน +2

    My team handles several small WP websites and there will be times that those will get hacked. Your guide has proven very helpful in our endeavors in cleaning malware and keeping our sites secure from another attack. Please keep us updated with the latest tools and techniques Matt!

    • @WPressDoctor
      @WPressDoctor  4 หลายเดือนก่อน

      Hi there! Thanks for your comment. You are very welcome! Thank you for writing a comment. Really appreciate that! I will make these video's if there are new cases of malware coming up 😊 Please consider a like and subscribe or maybe a share for my video, that would help me a lot! Have a great day and take care! 😃

  • @KevinMarquezRocks78
    @KevinMarquezRocks78 ปีที่แล้ว +3

    I'm coming back after one or two weeks of watching this video for the first time, just to say THANK YOU. A friend of mine had a serious spam problem in his websites, and I was able to clean both of them by understanding how malicious code can be present in WP. Please keep up the good work, and thanks again for sharing. My friend (Finnish in Dominican Republic) asked me (Venezuelan in Ecuador) to share the video with him, so, I wanted to show the reach of your videos, and how much we appreciate your help.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi Kevin! Thank you very much for taking some time to write me this great comment. You made my day! I’m so happy that I could be of assistance. Well done with cleaning these sites, you are the hero! 😀 Yes I will keep doing it, you are very welcome. Have a great day!

  • @PerfectDayToPlay
    @PerfectDayToPlay ปีที่แล้ว +1

    THANK YOU! I was struggling with my websites sharing hosting account. and today with your videos i have finally cleaned them ALL!!! yey!

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi Alex and Alexandra! THats great to hear 👍🏼😊 I'm so glad you got it fixed! Keep up the good work and good luck with your channel ⚡😁

  • @aleikram
    @aleikram 9 หลายเดือนก่อน +1

    LOL, I just love your expressions. I can understand your situation coz I offer the same service in the marketplace. Watching your video, it looks like I'm seeing myself on the other side. You made my day Matt.

    • @WPressDoctor
      @WPressDoctor  9 หลายเดือนก่อน +1

      Hi Aleikram! Haha thanks for your comment, I’m happy it was relatable 😄 Have a great day and keep cleaning those ugly hacks!

  • @MohsinAli-dx2cr
    @MohsinAli-dx2cr 2 ปีที่แล้ว +3

    I wrote a comment earlier when I cleaned different websites malwares but I want to say thank you again to legend wp doctor because I have cleaned another WordPress website today very easily with his techniques. Many thanks and keep up the good work. You are real doctor for wp diseases.

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      Thanks man! I really appreciate it 😀👍🏻 I’m just glad I can help you out and learned you something you can use! Keep up the good work!

    • @MohsinAli-dx2cr
      @MohsinAli-dx2cr 2 ปีที่แล้ว +1

      @@WPressDoctor Thanks a lot.

  • @nicoleluyten9385
    @nicoleluyten9385 ปีที่แล้ว +1

    Hallo ! ik wilde je ongelooflijk bedanken voor deze video! Het was exactly wat ik nodig had. This video was exactly what I needed. I can't thank you enough, I followed it to the letter and it worked perfectly,. The only difference is that you can now only use Wordfence for free for 30 days. Your instructions are calm, easy to follow . You've earned a new subscriber, please don't stop making more video's like this! And thanks again!

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi Nicole, hartelijk dank voor je leuke reactie, dat waardeer ik erg. WordFence kun je onbeperkt gebruiken, alleen de 30 dagen is een 'vertraging' in het updaten van de malware scan. Dat wil zeggen als er nieuwe malware gevonden wordt dan duurt het 30 dagen voordat de gratis gebruikers deze malware ook kunnen verwijderen. In de praktijk is dat geen probleem, de kans dat je tussendoor geïnfecteerd raakt is heel erg klein.

  • @silviamancini91
    @silviamancini91 2 ปีที่แล้ว +5

    Very interesting and well done. AS USUAL! Great job Doc! Thanks for sharing your knowledge!

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      Hi Silvia, great to see you back! You are very welcome, I'm glad you liked the video and it was beneficial to you 😁 Have a awesome day!

  • @tldw8354
    @tldw8354 2 ปีที่แล้ว +5

    nice work! I also didn't think of the ftp access could have been pwned, but this shows, how real life sometimes is as a dev. In my attempts to clean up, I did some additional scans with additional anti malware scanner plugins. pretty simple, simply time consuming, but also effective to detect other hacked or really suspicous files as well. Because, a site can be hacked several times through kind of different hacks that build up on each other. In this particular case that I talk about, the ftp accounts were allready changed because the hosting was changed beforehand. Also, after the site got cleaned up, it's important to communicate to the site owner what happened and why, so they can reflect on their habits and find security vulns - and that they can start the site crawler from google to quickly remove the seo horror from google searches. But thanks for this "Reminder-Video", because I don't cleanup sites so often.

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      Thanks for writing your comment! Yes the behavior of the client is very important, as he has the keys to the castle! What kind of extra plugins did you used to scan with? Just curious 😊

  • @kiekebosict
    @kiekebosict ปีที่แล้ว +1

    Thank you very much for this video!! Was working on my site until I saw that the css of my login page wasn't quite as it should be, so I thought I'd see if this is also the case via another browser. Now I immediately deleted the cache to immediately see the right thing. But when I went to look through google I got a popup with notifications allow or block with a vague link. Well I had no experience with this myself so I sent a message to my hosting and their security experts were not there during the weekend so now I thought I'd watch youtube and see if I can solve it myself. And with this video I was fortunately able to solve it myself and now the popup is gone. Only wordfence has already been able to fix it. Thanks a lot for the video keep it up!

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there and thank you for letting me know! You are very welcome. I'm glad I could help you out with your website. Stay safe now and don't forget to change all your passwords!

  • @HyperSleepyFox
    @HyperSleepyFox ปีที่แล้ว +1

    awesome thank you! i want to try this !
    because our old website is currently getting the same problem like this.
    we're currently revamping the website too, by creating a staging website..
    BUT, both LIVE and staging website is getting this same problem..
    i'm quite afraid to make changes now...

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Hi there! Thanks for the question! ah thats not nice. Yeah you should first clean up everything, than secure it using iThemes and then proceed further... make sure to change ALL your passwords, including FTP and SFTP!

  • @glenwoodfin
    @glenwoodfin 2 ปีที่แล้ว +2

    Great watching you ferret out the problem. It was like watching a "who dunnit move".

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      Hi Glen! Thank you for your comment! Really appreciate it. Glad you liked it 😀 Have a great day!

  • @agixcreative7733
    @agixcreative7733 2 ปีที่แล้ว +2

    Very helpful content this is the most elaborate video I have ever watched............ My hostinger account has been highjacked I mean my email was replaced by some random guy I still have access to my hpanel but my websites keep getting Re-written how do I regain control because I cant logout nor change back to my email

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +2

      Hi Agix and thank you for the compliment! Well first of all you need to regain control, so get the right email in it, change all passwords and FTP accounts en reupload new files… follow the steps in the video. But first make sure you lock the strange guy out!

  • @stealthbusiness
    @stealthbusiness 8 วันที่ผ่านมา +1

    Thank you for putting this together. Very well done. This is all great, but what if you cannot login to WP? Let's say the hacker even did something to prevent that.

    • @WPressDoctor
      @WPressDoctor  7 วันที่ผ่านมา

      Hi there! Thanks for your question. I got you covered! Check this video where I clean another one: th-cam.com/video/DvE7sNtEFg4/w-d-xo.html Let me know if that works!

  • @pixelsimage
    @pixelsimage 2 ปีที่แล้ว +3

    This was awesome. I have not been hacked but this was still very useful. Thanks!

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      Thank you very much! That’s very nice of you to say! Let’s hope you never get hacked 😀👍🏻 Please consider a like and subscribe or maybe a share for my video.

  • @AsfaltTango
    @AsfaltTango ปีที่แล้ว +1

    Thank you for information.I have same situation with products from Google Marchant and my site have problem with ranking in Google.I hope to fix problem with Wordfence but yours information was very useful.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! I'm glad the information was useful. I hope you can fix your website. If you need more help, you can always hire me wpressdoctor.com/fix-hacked-wordpress-website/

  • @mikeysmith972
    @mikeysmith972 7 หลายเดือนก่อน +1

    This is very helpful thank you. Do you still use the same anti-virus? I am looking for replacement because my current one is not the best.

    • @WPressDoctor
      @WPressDoctor  7 หลายเดือนก่อน

      Hi Mikey! You are very welcome! I’m glad I could help you out with this video. Yes I still use ESET NOD32 which works very good! It always catches the bad boys before they can do anything on my system… I’m very happy with it. It’s about $50 for 3 years.
      Stay tuned for more awesome videos coming soon 😀👍🏻 Have a great day and take care!

  • @TheBestMyanmarInstrumental
    @TheBestMyanmarInstrumental 11 หลายเดือนก่อน +1

    Thanks Doc. Your video helped me fixed my issue with my WP site. Again, thanks a lot.

    • @WPressDoctor
      @WPressDoctor  11 หลายเดือนก่อน

      You are very welcome! I’m glad you got it fixed 😅 Have a great day and stay safe!

  •  2 ปีที่แล้ว +2

    I did everyting you did, but I did not realize that was The ftp. Thanks.

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      You are very welcome! It always makes me happy to see that someone has been helped with the video. That FTP is indeed a sneaky one. If you run into any problems please don't hesitate to ask. If possible, go back and like and subscribe to the video. Video shares are helpful as well.

  • @KimSEO-i3n
    @KimSEO-i3n ปีที่แล้ว +1

    hi @WpressDoctor! I'm really a fan of how you would explain these step-by-step. I had the same scenario with a client but I don't have access to their cpanel. Do you think installing a plugin called WP File Manager safe? Thank you!

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Hi Kim! Thanks for your kind words! The plugin you mention is safe it use now indeed. It was compromised years ago, but it’s patched. Just keep it updated! 😀

    • @KimSEO-i3n
      @KimSEO-i3n ปีที่แล้ว +1

      @@WPressDoctor wow this lifted a heavy load on my back. We've been SEO Japanese hacked 2 weeks ago and I can't do anything now because I have no access to cpanel. I'll be following your other video with the japanese hack but will use WP File manager instead of filezilla. Thank you so much :D I'm a new subscriber and will be recommending you to my friends :)

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Thank you! I really appreciate it! Have a great day and stay safe!

  • @joshuasineta5756
    @joshuasineta5756 ปีที่แล้ว +1

    hello doctor. Your instructions are very clear and concise. I have a problem on my website, Wordfence License is not installing and taking me to a forbidden page, please help

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi Joshua! Thanks for your question. That’s odd! I have not encountered this problem before. You can send your question to WordFence itself, maybe they can help!

  • @hfng08
    @hfng08 7 หลายเดือนก่อน +2

    Excellent video 🙏

    • @WPressDoctor
      @WPressDoctor  7 หลายเดือนก่อน

      Hi there! Thanks for the comment, I’m glad you liked the video! Have a great day and take care 😀👍🏻

  • @creatingyourbeautiful
    @creatingyourbeautiful 11 หลายเดือนก่อน +1

    I work out of file manager through my hosting. What do i do if I don't have the archive option when deleting everything and reinstalling wordpress? All i have on mine is create new folder or add to clipboard etc.
    Thanks for your help.

    • @WPressDoctor
      @WPressDoctor  11 หลายเดือนก่อน

      Hi Skye! Thanks for the question, appreciate it! So than you should use a sFTP program like FIlezilla. Its completely free and I have made a tutorial about it here: th-cam.com/video/wRD5Zhu8Ids/w-d-xo.html

  • @amityahav123
    @amityahav123 ปีที่แล้ว +1

    That video is SUPER great! Thanks a lot mate :)

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      You are very welcome! It makes me happy to read your comment, thank you for taking some time to write me. I hope my other video's are also useful for you. Getting the word out there with your like and subscribe, and possibly a share would be much appreciated. If you want a free website review / audit, check wpressdoctor.com/audit

    • @amityahav123
      @amityahav123 ปีที่แล้ว

      @@WPressDoctor I've noticed now that there are 2 themes and 1 plugin that i can't delete and also unable to set permissions to edit or delete them... Do you know what should i do in that situation? The themes also seems to be having some malicious files in it after i scan them with Wordfence.
      Thanks :)
      *I'm using Cloudways with WP File Manager and FileZilla as well.

  • @aktour9653
    @aktour9653 ปีที่แล้ว +1

    Thank you very much. It was a good explanation.👍👏

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      You are very welcome! I’m glad the video was useful! I hope my other video’s will also add something to your knowledge and skillset! Getting the word out there with your like and subscribe, and possibly a share would be much appreciated. Have a awesome day! If you want a free website review / audit, check wpressdoctor.com/audit

  • @bigfinancy
    @bigfinancy ปีที่แล้ว +1

    Hi
    Thanks for this video.But for hosting company like hostinger please explain detailedly how can we find the File manager that can lead us to the htaccess

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Hi there! You are very welcome. I’m glad the video was useful! Sure no problem, detailed information right here: www.hostinger.com/tutorials/how-to-use-hostinger-file-manager/ let me know if that works for you!

  • @afojonny
    @afojonny ปีที่แล้ว

    Thank you so much for this extremely thorough tutorial.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! You are very welcome! I’m glad you liked the video. Did you also had a hacked website?

  • @ourjourney5793
    @ourjourney5793 8 หลายเดือนก่อน +1

    Doctor Thank U Very Much, I HOpe you can make Video Tutorial for Fix Hacked Cpanel or Plesk

    • @WPressDoctor
      @WPressDoctor  8 หลายเดือนก่อน +1

      Hi Fathur! Thanks for your comment. You are very welcome, I'm glad I could help you out with this video. I don't think I will ever make one, CPnael and Plesk are such beasts of a systems... I am not a ICT guy but a web developer 😉 Sorry! Take care and have a great day!

  • @derekshort
    @derekshort ปีที่แล้ว +1

    I would like to see a sequel to this awesome video. Did they catch the bad guy? What about your client's domain rank in the SERPs?

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Well I could give you the short version: they didn’t catch the bad guy, but they sealed their gates when resetting FTP passwords and switching hosts. Somehow the host was not very good secured… the ranks got restored and business is as usual 👍🏻😀

    • @derekshort
      @derekshort ปีที่แล้ว +1

      @@WPressDoctor Hallelujah! Thank the good Lord Almighty above! 😊🙏🏻

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Amen brother!

  • @Datingtopics
    @Datingtopics ปีที่แล้ว +1

    well I followed the video as I'm almost certain I have malware in my code or site due to being suspended from my google ads account. Im not versed or as program friendly as you or your viewers so I would be grateful for a video on how to detect and delete in fewer steps. I know this may not be possible but trying to follow what you just went over is very overwhelming for someone like me. I would even be willing to pay for a scanner that could find and delete the issues at hand with out all the extra steps. Thank you for your video as I did learn what and how they do this shit.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! Thanks for reaching out. It’s very frustrating when you got hacked and malware is infesting your website. If you are sure you are actually hacked, you could also hire me to fix your website, No cure no pay. wpressdoctor.com/clean-hacked-wordpress-website/

  • @dariab.6775
    @dariab.6775 2 ปีที่แล้ว +1

    Thank YOU! You helped nie to heald my website! 🔥

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      You are very welcome! I’m glad the video was useful. I hope my other video’s will also add something to your knowledge and skillset! Getting the word out there with your like and subscribe, and possibly a share would be much appreciated. Have a awesome day! If you want a free website review and audit, check wpressdoctor.com/audit

  • @kishangupta3066
    @kishangupta3066 2 ปีที่แล้ว +2

    You are amazing Doc 😍😍

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      You are very welcome! Thank you for writing a comment. Really appreciate that! Please consider a like and subscribe or maybe a share for my video, that would help me a lot! If you want a free website review and audit, check wpressdoctor.com/audit

  • @cloudsourcelocal8106
    @cloudsourcelocal8106 5 หลายเดือนก่อน

    Many thanks Matt WPress Doc!

    • @WPressDoctor
      @WPressDoctor  5 หลายเดือนก่อน

      Hi there! You are very welcome! I’m glad I could help you out with this video. Stay tuned, more awesome tutorials coming up! Have a great day and take care 😀👍🏻

  • @stattermax
    @stattermax ปีที่แล้ว +1

    Hi Matt,
    I can't access my wordpress account the url just displays as the standard homepage to my website, you mentioned about a second video about the hosting did you do that one?
    Max

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi Max! Thanks for your question. You mean the WP-admin link does not work anymore?

  • @winko-t2m
    @winko-t2m 2 หลายเดือนก่อน +1

    Chinese words appear to my 3 client website menu. Htaccess also hacked. But i fixed. Thanks 😊

    • @WPressDoctor
      @WPressDoctor  2 หลายเดือนก่อน

      Hi there! Awesome! I’m glad you got it fixed, well done! I hope my other video’s will also add something to your knowledge and skillset! Getting the word out there with your 👍🏼 and subscribe, and possibly a share would be much appreciated. Good luck with your adventures. Have a great day and take care. Greetings

  • @girivasan4311
    @girivasan4311 2 ปีที่แล้ว +2

    Thank you
    Well worked 🙏

  • @zn10999
    @zn10999 ปีที่แล้ว

    Same here, I found a punch of FTP accounts.. many thanks brother.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi Ahmed! Ah that’s great! I’m so glad the video helped you out to find those shady FTP accounts 😀 well done!

  • @naleenjayakody4729
    @naleenjayakody4729 ปีที่แล้ว +1

    Great content! & cool presentation style.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi Naleen! Thank you for writing a comment. Really appreciate that! Please consider a like and subscribe or maybe a share for my video, that would help me a lot! If you want a free website review / audit, check wpressdoctor.com/audit

  • @aslbreakingbarriers2646
    @aslbreakingbarriers2646 ปีที่แล้ว +1

    @Matt - WP Doctor Great video; thank you! I do have a question if I may....why is it when Im doing as you are (18:15) moving the files I dont get the option to select httpdoc. Mine only wants to move it to an enirely different folder and I cant change that. Any advice? Thank you.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Hi there and thanks for the kind words. That is just the way the hosting company has set it up, no problem there. It you don’t have that folder no problem. If you can still go to WP-content etc, all is good.

    • @charlenesg5747
      @charlenesg5747 ปีที่แล้ว

      @@WPressDoctor Thanks so much for the response. I did try to fix on my own but the blog is down and its a hot mess because I cant get into the dashboard at all so I have no way of just redoing the site. I should say I have no way within the scope of my knowledge. Thanks again.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Oh that’s not good. You can also hire me to do the job, especially in these hard cases: wpressdoctor.com/fix-hacked-wordpress-website/

  • @collinskagai-r2h
    @collinskagai-r2h ปีที่แล้ว +1

    very good but how did you et the log files

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! Thanks for your question! That’s a good one. The only place you can look is in your hosting company’s log files - if you have installed WordFence you can check the logs of WordFence 👍🏻

  • @erkhemee0
    @erkhemee0 ปีที่แล้ว

    Thanks a lot Solved the same problem...

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Hi there! You are very welcome! ThNks for letting me know 👍🏻😀 I’m glad you could clean your hacked website! Have a great days and stay safe!

  • @eekeek433
    @eekeek433 ปีที่แล้ว +1

    great content, helped me out a lot thank you :)

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Thanks Lee! I’m glad this video also helped you out 😀

  • @hindiaudiostories28
    @hindiaudiostories28 2 ปีที่แล้ว +1

    thanks bro regards from Syria

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      You are very welcome! I’m glad the video was useful for you 😀👍🏻

  • @MalikAbullah-z8j
    @MalikAbullah-z8j ปีที่แล้ว +1

    Hey Dr! What about the bandwidth limit exceeded issue if the traffic is less but bots attacks and other malicious attacks are ruining the website

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! Oh that’s not good. It seems then that they are hosting files on your website and they are streaming it / downloading from your site maybe? Check FTP for strange files 👍🏻😀

  • @derekshort
    @derekshort ปีที่แล้ว

    What is your opinion of the WordPress plugin SG Security? I use it and love it. It has 2-factor authentication and a custom WP login URL option, and it's free to use on any WP site.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      HI Derek, I have not used the plugin for any of my sites, it might be worth it for me checking it out. However, since this is a relative new plugin, I trust iThemes more as they have years of experience...

  • @theoria.digital
    @theoria.digital 4 หลายเดือนก่อน +1

    Well on root there's an index.php file that keeps regenerating itself and sets permission to 444 whenever I delete it, edit it or overwrite it. I have installed wordfence, it found the file but don't have write permission. I changed FTP passwords, checked logs but there doesn't seem any FTP going on. Also reinstalled all Wordpress core files, still that index.php file regenerates itself and causes Japanase SEO spam.
    Updated all plugins, deleted unnecessary and unused ones, cleaned all malicious php files, checked out CRON jobs, nothing worked and I'm exhausted. Do you have any more suggestions?

    • @WPressDoctor
      @WPressDoctor  4 หลายเดือนก่อน

      Hi there! Thanks for the expectation. That is really frustrating. First check if you also changed the SFTP password, yes this is different than FTP. It sounds like there is a webshell running on your website. Or your hosting has been compromised. Are you on Plesk or CPanel?

  • @texashattchett
    @texashattchett 10 หลายเดือนก่อน +1

    Matt, So what about the data base, you said that there was not much to worry about, but a lot of data goes to the database.

    • @WPressDoctor
      @WPressDoctor  10 หลายเดือนก่อน +2

      Hi again! Yeah the database is the place where everything is stored like your posts, pages and comments. But in this case the database has not been touched, so no need to worry there.

  • @TeenyWeeny
    @TeenyWeeny ปีที่แล้ว +1

    ummmm... so when i reload the wordpress with the fresh install and old content folder, its asking me to set it up again, new (or I assume the old database name / password) database to setup.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Hi there, thanks for the question. Yeah dont forget to follow the part where we put back wp-config.php 💡

    • @TeenyWeeny
      @TeenyWeeny ปีที่แล้ว +1

      @WPressDoctor yeah I think I missed that part and when I did it again on another WordPress seemed to have worked fine.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Great work! Glad you got it fixed 😀👍🏻

  • @Hootbrooks
    @Hootbrooks ปีที่แล้ว +1

    Thanks, I learned. a lot.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi James! You are welcome! I’m glad I could help you out with this video. Stay safe and have a great day! 😀

  • @Unholyterror666
    @Unholyterror666 2 ปีที่แล้ว +4

    This happened to me when I had HostGator, the hosting company's solution to my problem was to get SiteLock, I did a quick search on SiteLock and what I found was terrifying. It's as if your account gets intentionally hacked so they can offer a service. I noticed a group of hosting companies under the parent company Endurance International Group all offered SiteLock. The next company I switched over too was not in that list I promise you that. I read horror stories about people opting in for the service out of desperation only to find out they were being robbed and couldn't get a hold of SiteLock to cancel their service with them.

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      Hi Elisabeth. ! Thank you very much for your comment! I really appreciate it. That does not sounds good. I never heard of this company before but I would be curious to check this out. Thanks for telling all of us your experience. Have a great day!

    • @onlinehustler6235
      @onlinehustler6235 ปีที่แล้ว

      happened to me too i think HostGator intentionally leak users info so that they can sell their sitelock scanner. theres no virus scanner on their cpanel so you are force to buy their service they also ask me $300 to fix my hack wordpress and cpanel

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Oh wauw! That does sounds like crazy coincidence!

    • @derekshort
      @derekshort ปีที่แล้ว

      @@WPressDoctor Elisabeth? 🤔

    • @derekshort
      @derekshort ปีที่แล้ว +1

      Yeah, E.I.G.-owned companies are terrible. I use SiteGround.

  • @ShahinLallaLiveRideTravel
    @ShahinLallaLiveRideTravel ปีที่แล้ว +1

    Thank you , great help

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      You are very welcome! I’m glad the video was useful. I hope my other video’s will also add something to your knowledge and skillset! Getting the word out there with your like and subscribe, and possibly a share would be much appreciated. Have a awesome day! If you want a free website review / audit, check wpressdoctor.com/audit

  • @dadidesigns6633
    @dadidesigns6633 ปีที่แล้ว +1

    Thank you doc

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      You are very welcome. I'm happy the video was useful to you 💪🏼

  • @MBAinternetmktg
    @MBAinternetmktg ปีที่แล้ว +1

    My domains hosted at GoDaddy have been hacked with malware. Research shows that GoDaddy had a big hacking event earlier this year. They did not notify me. Which registrar do you recommend? I use WordPress. Thank you!

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! Well it totally depends on your budget. If you are starting out - Go wp.discount/hostinger-discount/ if you have a bigger budget go wp.discount/siteground-discount/ ⚡😀

  • @AbdullahValley
    @AbdullahValley ปีที่แล้ว

    This thing happened to me months back, I did the same things you do here before watching your video.
    But I like your video because your process and mine are almost the same.
    I still don't understand how the FTP account was hacked and he ran cronjobs on my server !!
    I WOULD LOVE to Know from you Matt.....

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Hi Abdullah! Thanks for sending me a message, really appreciate it! That’s indeed a good question. Could it have been brute force?
      What hosting were you on? In the worst case - someone inside hosting company is setting passwords and sells them. This way they can also sell their “security services”, but that would be really nasty and low…

    • @AbdullahValley
      @AbdullahValley ปีที่แล้ว +1

      ​Hello Matt! Hosting company is Namecheap.
      Could it have been brute force?
      No idea!

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Thnx for letting me know 👍🏻

  • @funniestanimalstv2512
    @funniestanimalstv2512 2 ปีที่แล้ว +2

    Man, I love this

  • @batoadventurer
    @batoadventurer 2 ปีที่แล้ว +2

    golden knowledge

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      Thank you very much! I'm glad you found the video helpful 😀 If you run into problems I am here to help get you moving forward again. Please pay it forward with a like and a subscribe, and possibly a share 😊 I hope you find more of my videos helpful.

  • @veroniquedejong3493
    @veroniquedejong3493 ปีที่แล้ว

    Dankjewel! Ik begin een beetje inzicht te krijgen op wat er gebeurt is bij het hacken van mijn site. Via Wordfence tools kan ik zien welke gebruiker gehackt is, maar ik mag die niet verwijderen. Is er een manier om dat via ftp te doen? Sinds gisteren kan ik een klein beetje mijn weg vinden in FileZilla (thanks again)!

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Hi Veronique! Wat goed dat je steeds meer inzicht krijgt in deze wonderlijke wereld 😉. Je kunt de gebruiker verwijderen als je in de database kunt komen. Dan is het eigenlijk vrij simpel. Dus ga naar je hosting en zoek daar naar MySQL of PHPmyAdmin. Dan kun je in je database. Zoek dan naar een tabel genaamd “users” en dan zie je een rijtje met alle gebruikers. Verwijder daar eentje ervan en hoppa - oplgelost 👍🏻😂

    • @veroniquedejong3493
      @veroniquedejong3493 ปีที่แล้ว +1

      @@WPressDoctor Thanks!

  • @nimaisundar3519
    @nimaisundar3519 11 หลายเดือนก่อน +1

    How to run the scan of Wordfence if you can't even access to your dashboard because your malware is restricting your access ?

    • @WPressDoctor
      @WPressDoctor  11 หลายเดือนก่อน

      Hi there, thanks for the question. Then it’s a problem you need to fix first. If you don’t know how, you can always hire me to do the job wpressdoctor.com/fix-hacked-wordpress-website/

  • @jyotichaudhary-bg7dy
    @jyotichaudhary-bg7dy ปีที่แล้ว +2

    I followed all your steps, but that doesn't made any difference to my problem. It is same as it was before, affected by malware. index and .htaccess files gets regenerated and I can't delete it.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +2

      Hi Jyoti! Thank you for your question, I think you missed the last step: in this case you should reset your FTP passwords first 👍🏻😀 They might have access to your hosting also…

  • @MohsinAli-dx2cr
    @MohsinAli-dx2cr 2 ปีที่แล้ว +2

    Thanks for this video. You are great.

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      You are very welcome! Thank you for writing a comment. Really appreciate that! Did you got your website fixed?
      Please consider a like and subscribe or maybe a share for my video, that would help me a lot!

    • @MohsinAli-dx2cr
      @MohsinAli-dx2cr 2 ปีที่แล้ว +1

      @@WPressDoctor I cleaned malware code which was added in index*.php. After some time, it come again. What should I do in this situation?

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      Then there is still a gate left open somewhere. Make sure to reset all passwords and use the malware scanner like in the video.

    • @MohsinAli-dx2cr
      @MohsinAli-dx2cr 2 ปีที่แล้ว

      @@WPressDoctor Which method you recommend for database scan?

    • @MohsinAli-dx2cr
      @MohsinAli-dx2cr 2 ปีที่แล้ว +1

      @@WPressDoctor I am glad I found malware in WordPress database and remove it. There was 1800 links inserted wp post table. Thanks for your help.

  • @mariowong3044
    @mariowong3044 7 หลายเดือนก่อน +2

    Hi How can i get in touch with you??

    • @WPressDoctor
      @WPressDoctor  7 หลายเดือนก่อน

      Hi there! It totally depends on why you want to contact me. This is the fastest way. 😀

  • @awakenthegreatnesswithin
    @awakenthegreatnesswithin ปีที่แล้ว +2

    Thank you. May God bless you with a Million pounds.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      What a awesome name you have! And thank you for your comment, I hope He will bless me more and more! Have a great day!

    • @awakenthegreatnesswithin
      @awakenthegreatnesswithin ปีที่แล้ว +2

      @@WPressDoctor Thanks! I like it too. He will. You too my friend.

  • @ednagomes4306
    @ednagomes4306 2 ปีที่แล้ว +2

    THANK YOU SO MUCH!!!!

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      You are very welcome! I’m glad the video was useful. I hope my other video’s will also add something to your knowledge and skillset! Getting the word out there with your like and subscribe, and possibly a share would be much appreciated. Have a awesome day!

  • @samanehsoltani5204
    @samanehsoltani5204 ปีที่แล้ว

    thanks Matt, but I have another problem, it seems my website is under ddos attack, I use a cpanel host and I found out my website loading speed droped dramatically and did not load properly and when checked CPU, it was 100%. Host service told me my website deal with ddos attack and just I have to temporarily limit website access to my local countries and find a permanent solution. what should I do?

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! Thanks for your question. Well in this case I would route the website via CloudFlare. That will help you shake of the DDOS attacks. And make sure to use the iThemes security plugin of course 👍🏻😀

  • @zackrichter
    @zackrichter 2 ปีที่แล้ว +1

    What should I do if I can't access anything inside of my WP-Admin dashboard?

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      Hi Zack! Thanks for your question. You mean like every link you click is a 404 not found or 403 not allowed page?

  • @Deo721
    @Deo721 6 หลายเดือนก่อน

    This is a lot of stuff to learn 🙃

    • @WPressDoctor
      @WPressDoctor  6 หลายเดือนก่อน +1

      Hi there! Yeah there is! But following this guide, you might be able to fix your own hacked website 😃 Have a great day and take care!

  • @charilaosvrontis
    @charilaosvrontis ปีที่แล้ว +1

    I followed all the steps and finally some pages of my website not working
    "NOT FOUND
    The request URL was not found on the server."
    Why this happened?

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Hi there! Well done! Try to save your permalinks TWICE and empty any caches after that. Might do the trick 👍🏻😀

  • @jayeshjain1446
    @jayeshjain1446 2 ปีที่แล้ว +2

    My website is experiencing the same issue, and tried to do my best efforts, but index.php and.htacess files continue to update with malware code.

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      Hi Jayesh, I’m sorry to hear that, it’s so frustrating sometimes. did you also change all FTP passwords?

    • @jayeshjain1446
      @jayeshjain1446 2 ปีที่แล้ว

      ​@@WPressDoctor yes, allready change FTP password. but it not worked

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      Try resetting hosting passwords and re-upload WordPress files (except WP-content folder) and see if that does anything?

  • @TeenyWeeny
    @TeenyWeeny ปีที่แล้ว +1

    I assume I delete the hacked website zip file?

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there, yeah you can delete it or keep it safe somewhere if something goes wrong 💪🏼

  • @muhammadwalidnasir50
    @muhammadwalidnasir50 ปีที่แล้ว +1

    in my case i have only the base ftp client and changed my cpanel account password enable 2fa on databases and cpanel account did everything but after replacing wordpress core files and cleaning the site with wordfence in 7-8 hours the files are back again somehow not sure what to do

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      That sounds like some nasty malicious files. I could take a look on a no-cure no-pay basis, check my website for that wpressdoctor.com/

    • @muhammadwalidnasir50
      @muhammadwalidnasir50 ปีที่แล้ว

      @@WPressDoctor i dont have that much money sadly or would have gladly paid

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Well you could allow me to make a video about the whole proces… than it’s free 😀👍🏻

    • @muhammadwalidnasir50
      @muhammadwalidnasir50 ปีที่แล้ว

      @@WPressDoctor yeah definetly

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Send me all details to the@wpressdoctor.com, then I can do it after the weekend! Check the form on my website for all info I need 😀👍🏻

  • @jadens9569
    @jadens9569 10 หลายเดือนก่อน +1

    Thanks, Doc I’ll bookmark it for the worst-case scenario. What company was hosting this website? This sounded like a one-man operation. 😂 You definitely need a good anti-virus when you’re dealing with this kind of mess. What software are you using? I can see you’re not using big-name brands.

    • @WPressDoctor
      @WPressDoctor  10 หลายเดือนก่อน +1

      Hi there! Thanks for the kind words, yeah bookmark it is a very good idea! I don’t know the host of this client, but it was not safe 😁. Yeah years ago I moved away from McAfee and Norton and they drained to much memory of my PC. Since then I use ESET NOD32 anti-virus, which is extremely light weight and also not so expensive 😀👍🏻. I think the other anti virus scanners have also evolved in the past years, but ESET has never failed me and trust me, I have to deal with a lot of malicious files and websites on a weekly basis. Have a great day and stay safe! 😀👍🏻

    • @jadens9569
      @jadens9569 10 หลายเดือนก่อน

      @@WPressDoctor -- You're welcome. I've already added it to my Chrome bookmarks. I might need it if my WordPress site comes under attack. I'm running an unmanaged VPS on Plesk because I want to learn server management. 😆 Fair enough; that wasn't the safest host, I would say. 😂 Thank you for the name; I'll check these guys out because I've had enough of household names like McAfee. 😂

  • @Thejubeabides24
    @Thejubeabides24 ปีที่แล้ว

    what do you do if you can't start the scan once wordfence is activated as a plugin. My permissions were disabled.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! Thanks for the question. Well it totally depends on why the scan won’t run? You can go into the settings and change the scan method to “safe”, that might work on your hosting…

  • @funniestanimalstv2512
    @funniestanimalstv2512 2 ปีที่แล้ว +1

    I noticed that after removing every malware files, it reinjects again and countlessly, even deleted folders and files comes back again. Now I see I have to reset my FTP access
    Thanks

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      You are very welcome! It makes me happy to read your comment, and that I could be of inspiration to keep those hackers out! thank you for taking some time to write me. I hope my other video's are also useful for you. Getting the word out there with your like and subscribe, and possibly a share would be much appreciated.

  • @sebalizarraga1051
    @sebalizarraga1051 ปีที่แล้ว +1

    thank u

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! You are very welcome! I’m glad i could help you out with this video. Have a great day and stay safe!

  • @FOLLOWLOVINGGOD
    @FOLLOWLOVINGGOD ปีที่แล้ว +1

    My site was just attacked by japanese keyword hack, I followed your tutorial and also disabled xml-rpc file

    • @FOLLOWLOVINGGOD
      @FOLLOWLOVINGGOD ปีที่แล้ว +1

      Thank you so much

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      You are very welcome! I’m glad you got it cleaned! Well done, I’m proud of you 👍🏻😀

  • @kkthakur28
    @kkthakur28 ปีที่แล้ว +1

    thanks

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      You are very welcome! It makes me happy to read your comment, thank you for taking some time to write me. I hope my other video's are also useful for you. Getting the word out there with your like and subscribe, and possibly a share would be much appreciated. If you want a free website review / audit, check wpressdoctor.com/audit

  • @AlejoTrigo
    @AlejoTrigo 2 ปีที่แล้ว +1

    Hello, i get 404 not found in admins options in dashboard, like users... i have the same problem but i change the ftp password and i cant edit or delete de .htaccess and index.php files ... thanks

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      Hi Alejo, that is a nasty thing. Did you re-upload all WordPress core files? What you can do is creating a entire “new” website inside your PLESK or Cpanel, install a new Wordpress version and copy WP-content and the database. A bit of trouble but it might do the trick?

    • @AlejoTrigo
      @AlejoTrigo 2 ปีที่แล้ว +1

      @@WPressDoctor The problem I think is Dreamhost because they can delete the files. They don't have cPanel. But why can they remove malware with a superadmin and I can't? I think that is wrong, I should have a higher level user for these cases. THANK YOU for your comments!!

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      You are welcome! Glad they could do something more than you 😀 I have no experience with Dreamhost, so I don’t know if that’s just the way they work 😌. Good luck and stay safe now 😀

  • @bhupender8649
    @bhupender8649 2 ปีที่แล้ว +1

    hello.. can you fix the problem of my website? it has some malware..

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      Hi there! Yeah sure! Let me just use my Godly powers to fix your website from here *snap* how is it now?
      😂😂 That’s a joke. I can only fix it if I have access to it and you allow me to make a video about it.

  • @johnguo4217
    @johnguo4217 ปีที่แล้ว +1

    I could not find the "htaccess" file. Where is it?

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! It’s possible that your hosting does not use any .htaccess files. No worry’s, then it’s alright 😀

  • @lerryshow
    @lerryshow ปีที่แล้ว +1

    I tried deleting everything but unknown files is still recreating. Did you experience this guys?

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! Did you watch the entire video? Cause that is exactly what happens in the video…

  • @Onlinepower1
    @Onlinepower1 ปีที่แล้ว

    What if i can not get excess to my site? I try to log in to my dashboard and get this error message "There has been a critical error on this website. Please check your site admin email inbox for instructions." I have many sites on with bluehost and all of them seem to be infected

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +2

      Hi there again! That’s not good. But it’s your lucky week, this Saturday I’m releasing a video about exactly this - how to fix a hacked website when you cannot enter your website. So keep tight till Saturday if you can 😀👍🏻

  • @smilingworld22
    @smilingworld22 2 ปีที่แล้ว

    hi, i have a hacked website i will like to clean, can you help with this?

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      I can, just follow all the steps in the tutorial, that might work 😊

  • @tamaraoweibo
    @tamaraoweibo 2 หลายเดือนก่อน

    what happens when your plugin menu experiences a 403 error???? How do you activate wordfence

    • @WPressDoctor
      @WPressDoctor  2 หลายเดือนก่อน +1

      Hi Tamara! Thanks for the question. Well in this case you first have to get WordPress fixed. So re-upload all files for example except WP-Content... then try to activate WordFence?

    • @tamaraoweibo
      @tamaraoweibo 2 หลายเดือนก่อน +1

      @@WPressDoctor Thanks it worked!

    • @WPressDoctor
      @WPressDoctor  2 หลายเดือนก่อน

      Awesome! Hope you can clean your entire site 😀

  • @Websitedesignersshop
    @Websitedesignersshop ปีที่แล้ว

    When i go to the public folder,i see mine is emplty...what should i do please

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! Thanks for your question. Well if you go the public folder and there is nothing there, then OR your website got deleted completely, OR you are in the wrong folder and then you have the wrong FTP settings from your hosting company…

  • @supainfusionsupainfusion
    @supainfusionsupainfusion ปีที่แล้ว +1

    Pls i need help. Hosting company are not even helping the situation

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! That's to bad but somewhere logical. Well I can help you out. You have 2 options, OR you hire me to do the job (see wpressdoctor.com ) OR I can make a video about fixing your website and then you pay nothing 😊

    • @supainfusionsupainfusion
      @supainfusionsupainfusion ปีที่แล้ว

      @@WPressDoctor what is the cost ?

    • @supainfusionsupainfusion
      @supainfusionsupainfusion ปีที่แล้ว

      @@WPressDoctor Waiting to hear from you

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      See wpressdoctor.com/ its all there.

  • @bmtamim7818
    @bmtamim7818 ปีที่แล้ว

    I am also using plesk and my website also hacked. I removed all the file but they again pushed all them back.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi Tamim! Thats to bad, make sure to change all your passwords, also the FTP password.

    • @bmtamim7818
      @bmtamim7818 ปีที่แล้ว

      @@WPressDoctor Yes, I removed all the file and change the FTP and wordpress password. But plesk is worst, Its not allow me to update php version, Now PHP has 8.2 but still we are running our website with 7.4

  • @tltdit
    @tltdit 11 หลายเดือนก่อน +1

    What if I can't login to my WordPress?

    • @WPressDoctor
      @WPressDoctor  11 หลายเดือนก่อน +1

      Hi there! Thanks for your question. Then you can skip to the part where I replace the entire WordPress website (except wp-content). Maybe that will solve it? If not, let me know!

    • @tltdit
      @tltdit 11 หลายเดือนก่อน +1

      @@WPressDoctor Thanks a lot 🙏

    • @WPressDoctor
      @WPressDoctor  11 หลายเดือนก่อน

      Ur welcome!

    • @tltdit
      @tltdit 10 หลายเดือนก่อน

      Hi, I can't solve my website I can't edite enything because Uncaught Error: Call to a member function add_feature() on null in ....
      @@WPressDoctor

  • @StoicSails
    @StoicSails ปีที่แล้ว +1

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi Elena, I'm glad you liked the video and I could help you out 😊

  • @yuosef_MK
    @yuosef_MK ปีที่แล้ว

    Hey my WordPress have these Japanese Huck and I followed the last video and it got back 4 minutes or so then got the same problem I cannot edit any files if you please help me I will appreciate it and I cannot open Elementor and customizer give me 200 ok error please help me I did everything I can and thank you

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! Did you reset all passwords of your hosting? So also the ftp accounts and acces to your hosting and email?

    • @yuosef_MK
      @yuosef_MK ปีที่แล้ว

      @@WPressDoctor thank you it was my mistake the virus I think has gone but there's only one problem my Elementor and customizer doesn't work until I put this code and
      SubstituteMaxLineLength 10M
      in my HTACCESS and they work fine until I make major changes like Permalink structure or changing the starter templates for example the problem get back and I have to put the code again for it to work if you have a solution please help me and another thing when I search my website in Chrome it give me the right name and everything but when I search it in Microsoft Edge it still give me that Japanese is it need time to update to the normal name or I still have the virus and thank you for your help

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      When your website has been cleaned it will take some time to clean up in the search engines. Just be patient.
      The code looks like a hosting setting that they could change for you so that it keeps working 😉

    • @yuosef_MK
      @yuosef_MK ปีที่แล้ว

      @@WPressDoctor thank you very much I appreciate your help

    • @yuosef_MK
      @yuosef_MK ปีที่แล้ว

      @@WPressDoctor but I have one last question why does Elementary end customizers does not work by themselves why do I have to put the code

  • @raj57926
    @raj57926 2 ปีที่แล้ว +1

    There is JavaScript malware which comes again and again can you please help me.

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      Hi Pradeep, did you follow all steps in the video?

    • @raj57926
      @raj57926 2 ปีที่แล้ว

      @@WPressDoctor yes i do

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      Ah ok, did you change all passwords, including FTP?

    • @raj57926
      @raj57926 2 ปีที่แล้ว

      Yes I have changef all

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      Good job! Did you re-upload entire Wordpress (except WP-content folder)?

  • @securityvlogger6825
    @securityvlogger6825 2 ปีที่แล้ว +1

    How come your website is so basic? How does one interview to possibly hire with you?

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      Haha it’s a temporary website 🤩 it’s going to be a wild website with a really awesome design. But for now it’s just a temp thing 😊 I also put that on the website, but just hold on, it’s coming 🤩

  • @advanced-developers
    @advanced-developers ปีที่แล้ว

    g00d

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      I’m glad the video was useful. I hope my other video’s will also add something to your knowledge and skillset! Getting the word out there with your like and subscribe, and possibly a share would be much appreciated. Have a awesome day! If you want a free website review / audit, check wpressdoctor.com/audit

  • @investmentdiplomacy6097
    @investmentdiplomacy6097 2 ปีที่แล้ว

    Can you please help me with my websites , it has been hacked

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      I can, just follow all the steps in the tutorial, that might work 😊

    • @investmentdiplomacy6097
      @investmentdiplomacy6097 2 ปีที่แล้ว

      @@WPressDoctor the issue is it’s not just one website but 3 at once and I called the hosting company that how come 3 sites can be hacked simultaneously, they are not taking the blame.

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      Could be a problem with a hacked FTP or a hacked control panel?

  • @bilalahsan2100
    @bilalahsan2100 2 ปีที่แล้ว

    My site is also hacked but I don't know how to recover my website

    • @bilalahsan2100
      @bilalahsan2100 2 ปีที่แล้ว

      I also cannot access my wordpress dashboard even

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      Hi Bilal, That’s not good! Can you access your host?

  • @hamzahahm3d
    @hamzahahm3d 2 ปีที่แล้ว

    How do you remove the japanese links?

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว +1

      Hi Hamzah! Well you could do it manual, or by using a plugin called “Better Search and Replace” - that’s a powerful tool so be cautious 👍🏻

    • @hamzahahm3d
      @hamzahahm3d 2 ปีที่แล้ว

      @@WPressDoctor I've tried re-indexing the website and submitted list of links to disavow. Still showing japanese seo

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      Oh well if the Japanese rubbish is deleted from your site, give Google a week or 2 to update the index 😎

    • @hamzahahm3d
      @hamzahahm3d 2 ปีที่แล้ว

      @@WPressDoctor Google removes the rubbish links then a day after, even more japanese links results appear.
      Need your help please, Doc.

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      Hm sounds like your website is nog yet cleaned?

  • @videoclass6714
    @videoclass6714 2 ปีที่แล้ว

    How to remove Chinese url links

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      Hi there! Just follow the steps in the tutorial! The best thing should be by using a backup, but if that’s not possible, just go through the steps.

  • @MrOizo
    @MrOizo ปีที่แล้ว +1

    REMOVE WP-CACHE!

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi Oscar! Thanks for your shout-out 😂 What do you mean with remove WP-cache? To remove cached malware and hacked files?

    • @MrOizo
      @MrOizo ปีที่แล้ว +1

      @@WPressDoctor I use bluehost as a host and my site of 10 years was recently attacked with malware. When I brought it to their attention, they found links to infected things on the site, all of which were located in the WP Super Cache folder. (Bluehost adds a Malware.txt in the directory for you to see what links were infected)
      I did further research and found a lot of forums, links, topics relating to the malware vulnerabilities that the plug in creates. It’s very strange

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Oh wauw! That’s new for me, good that you explained, thanks man! Just learned new stuff 😀 is your website all cleaned now?

    • @MrOizo
      @MrOizo ปีที่แล้ว

      @@WPressDoctor i hope so! They have to do another scan. They suspend sites that are infected until the issue is resolved. Hopefully it is clean after they scan it, then it’s just a waiting game now.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Oef, that’s not great, waiting…. Good luck man! If you need help, just let me know 😀

  • @ionamic
    @ionamic ปีที่แล้ว

    For some reason, even though we have number of plugins, none show up in wp-content/plugins I see one folder, akismet and two files, hello.php and index.php. That's it. I wish it was as easy and your description.

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว

      Hi there! Thank you for your comment. I think you have a WordPress multisite installation? Then the plugins are at the main site 👍🏻😀

  • @temujin9344
    @temujin9344 ปีที่แล้ว +1

    When I open my website it's redirect to other website how to solve this problem ? Can you guide me ?

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Hi Termujin! Thats not good! First of all you need to check your .htaccess file and replace it with the normal WordPress code. After that, check your index.html or index.php to see if they messed with that... then follow all steps in this video and my newest video: th-cam.com/video/DvE7sNtEFg4/w-d-xo.html

    • @temujin9344
      @temujin9344 ปีที่แล้ว +1

      @@WPressDoctor thanks brother I wil check this video 👌

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Let me know how it goes!

    • @temujin9344
      @temujin9344 ปีที่แล้ว +1

      @@WPressDoctor your video is very helpful i learn new things thanks for your informative videos

    • @WPressDoctor
      @WPressDoctor  ปีที่แล้ว +1

      Thanks for the great comment! Love to hear that 😀

  • @FreeSkypeGenerator1
    @FreeSkypeGenerator1 2 ปีที่แล้ว +1

    Thanks a lot 👏
    For a detailed guide

    • @WPressDoctor
      @WPressDoctor  2 ปีที่แล้ว

      You are very welcome! Thanks for letting me know that the video helped you out! If you run into any problems please don't hesitate to ask. If possible, go back and like and subscribe to the video. Video shares are helpful as well.