✨TIME STAMPS ✨ 0:38 My analytics --- 3:42 How to increase returning customer rate 3:50 Loyalty program 5:18 Special discounts/email marketing 5:49 Thank you card with coupon code/sample scents in orders 7:54 customer service 8:50 local returning customers at popups --- 10:19 increasing average order value 10:51 Free shipping over X amount 12:12 include higher value items on your store 13:32 user friendly web design 14:36 keeping items in stock
I'm finally adding candles to my line and I'm so excited!!! 🎉 Our sales have been slow but we're going to start with just a holiday collection first to see how it goes. Customers have asked for these in the past and sadly we've had to turn them away. THANK YOU for sharing and adding such value to your videos. I always watch but wanted to take the time to let you know that I love & appreciate your channel so much! 😊 I'm praying that your business is continually blessed in growth & sales. God bless!!! ❤
I've recently started making candles, primarily for personal use. I vowed not to consider selling a candle until I made one good enough to put my name on. Well, I'm there. I owe you a debt of gratitude for helping me. Your videos have saved me both time and money. Whenever I have a question, there are three sources I utilize for assistance. You are one of the three. Your work is appreciated. Nice job on your company growth. Hard work is always rewarded. Thanks again Erica.
Hai used so many things to melt my wax at last I tried using my old rice cooker it worked so much better. I can melt my wax and also it keeps my wax melted for me to used again for my different frangrance. It's so much easy for me .Be safe
Thank you for all your wonderful videos! Some of the ideas you shared are the exact ones I thought would be good to implement when I launch my business so that was a really great confirmation for me that I’m on the right track.
Congratulations!! Thank you so much for this info. Love your website by the way. If you don’t mind me asking. What app do you use for your product reviews? Love the display of your reviews
Hey! Thanks for doing these! How much does it usually cost to ship a candle for you? Is there a certain way you ship them? Through regular mail or UPS? What is cheaper?
Hi Julie! Typically for me it costs on average about $9-$10 to ship a candle. I actually did a whole shipping 101 video that I think will help you! th-cam.com/video/RCdTOJQFckM/w-d-xo.html
Are you referring to online payments or in person payment? Online I just do Shopify payments and PayPal. And then in person I do cash, venmo, PayPal or cards through the Shopify POS system :)
I’ve considered a rewards program, but I think you just convinced me to do it for my website. I use rewards as a customer myself- why would I assume people wouldn’t sign up for a rewards program for MY business? Thanks for another dope video!
✨TIME STAMPS ✨
0:38 My analytics
---
3:42 How to increase returning customer rate
3:50 Loyalty program
5:18 Special discounts/email marketing
5:49 Thank you card with coupon code/sample scents in orders
7:54 customer service
8:50 local returning customers at popups
---
10:19 increasing average order value
10:51 Free shipping over X amount
12:12 include higher value items on your store
13:32 user friendly web design
14:36 keeping items in stock
I'm finally adding candles to my line and I'm so excited!!! 🎉
Our sales have been slow but we're going to start with just a holiday collection first to see how it goes.
Customers have asked for these in the past and sadly we've had to turn them away.
THANK YOU for sharing and adding such value to your videos. I always watch but wanted to take the time to let you know that I love & appreciate your channel so much! 😊
I'm praying that your business is continually blessed in growth & sales.
God bless!!! ❤
I've recently started making candles, primarily for personal use. I vowed not to consider selling a candle until I made one good enough to put my name on. Well, I'm there. I owe you a debt of gratitude for helping me. Your videos have saved me both time and money. Whenever I have a question, there are three sources I utilize for assistance. You are one of the three. Your work is appreciated. Nice job on your company growth. Hard work is always rewarded. Thanks again Erica.
That's wonderful! Thank you so much for the support!
Hai used so many things to melt my wax at last I tried using my old rice cooker it worked so much better. I can melt my wax and also it keeps my wax melted for me to used again for my different frangrance. It's so much easy for me .Be safe
Thank you for all your wonderful videos! Some of the ideas you shared are the exact ones I thought would be good to implement when I launch my business so that was a really great confirmation for me that I’m on the right track.
That’s great! ☺️
Loved this video, so much valuable information! Thank you!
You’re so inspiring! Thank you for all of your informative videos. Wishing continued success! 🙌🏽🕯
Thank you!! ❤️❤️
thank you for those tips 🙂 Always a pleasure to watch your videos.
Thank you for watching ☺️
Good idea on the loyalty program. I'll have to find that app. I think your website looks amazing. Great job girl!
Thank you so much! 💕☺️
Congrats on your sales!
Thank you!
I offer rewards on my website, but I also have a punch card that I do at in person events. People love it!
Oh I love the idea of punch cards! ❤️
First Congratulations!! Thank you so much for yet another awesome informational video , definitely picked up on a few things to change up 🥰
Thank you as always Leah! I always appreciate your comments! ☺️
Learned a lot as usual. Thanks!
I’m so glad, thank you!
Hey Erica I’m loving your channel so much❤ off-topic question for you. How do you take the product photos for your shop? They look amazing!
Thank you so much! ☺️ And yes I actually do take all the photos myself! I appreciate the compliment so much ❤️❤️
@@MemoryBoxCandleCo I would love to see how you do this and get the nice white background…maybe a new video topic😁
Congratulations!! Thank you so much for this info. Love your website by the way. If you don’t mind me asking. What app do you use for your product reviews? Love the display of your reviews
Thank you! And I just use the app product reviews! I think it’s shopifys basic product review app!
Great video! May I ask which theme do you use on Shopify?
Hi, thank you! And this is actually one of the things about my business that I’m choosing to keep private, I hope you understand! ❤️
@@MemoryBoxCandleCo I understand completely 🥰
Hey! Thanks for doing these! How much does it usually cost to ship a candle for you? Is there a certain way you ship them? Through regular mail or UPS? What is cheaper?
Hi Julie! Typically for me it costs on average about $9-$10 to ship a candle.
I actually did a whole shipping 101 video that I think will help you!
th-cam.com/video/RCdTOJQFckM/w-d-xo.html
@@MemoryBoxCandleCo thank you 🙏
Also, what kind of payment methods are best? 😊
Are you referring to online payments or in person payment?
Online I just do Shopify payments and PayPal. And then in person I do cash, venmo, PayPal or cards through the Shopify POS system :)
@@MemoryBoxCandleCo yes, okay thank you 🙏
I’ve considered a rewards program, but I think you just convinced me to do it for my website. I use rewards as a customer myself- why would I assume people wouldn’t sign up for a rewards program for MY business? Thanks for another dope video!