Items used in this video & recommended products: OTG Adapter Amazon US - amzn.to/3fWog4T Amazon UK - amzn.to/3sZPrzj OTG cable Amazon US - amzn.to/3uw6uJA Amazon UK - amzn.to/323FB3D Official Power Adapter US - amzn.to/3DUsPFZ UK - amzn.to/3nPLfSw Official USB Cable US - amzn.to/3HQX8zz UK - amzn.to/3nTB53v Wired USB Keyboard: Amazon US - amzn.to/35rE9NO Amazon UK - amzn.to/3JVYbif New Firestick US - tiny.cc/fireusa UK - tiny.cc/fireuk
OMG! You’re a life saver. I’ve tried everything before this video and nothing worked. I’ve stopped the video in 4:58 and it worked perfectly. Thank you. I was about to box my AFTV box and use a different one,but you were a God sent. Keep doing the great job. Cheers! 👍🙏👏👏👏👏👏😊🤗
this young lady know what's she's talking about, I'm glad I came across this video. I was able to fix my problem. In my particular case, the reason was that stick was too hot because I use it on a plasma TV and they have the tendency of getting kinda hot. Thank you!!!
On mine too, I did a bunch a troubleshooting tried different fharging adapters, and cables. Found out it was the not original cable, the original has indentations on both connectors. For troubleshooting purposes I connected cable to my phone and ran the ampere app. It showed the faulty cable charge only at 800 mA and the good original charged at 1300 mA.
FireTVSticks thank you for the help today! I was stuck in bootloops earlier and now they are all fixed it seems. Was using a poor USB- micro B cable to power the firestick, once applied a new micro B cable I am not in bootloop and :) thank you
I tried everything before watching your video. Took your advice and disconnected USB from TV and used the Amazon power adaptor. Problem solved. Thank you. You are a star ⭐️
Thank you for this "boot loop fixed" video!! I had tried almost all of the tricks, but checking the parts and TV ports worked! It was either the Amazon adapter that came with our 4K Fire stick or the TV HDMI port we were using or both. Either way it is now working! Great video!
Great video! I have a question because I don’t know if this could be an indication of the fire stick not working but I tried the restart and factory reset method with the remote but nothing is happening at all. I even changed the batteries to make sure that wasn’t the reason why nothing was happening, but the message of shutting down or asking if I want to factory reset still didn’t display. I was holding the button down for a while too lol. In that case what should I do? Thank you in advance
I've had my Amazon FireTV for several years. I was watching Hulu last night, and my screen froze mid-broadcast. It remained frozen all night. I was tired of looking at the frozen image, so I closed my entertainment center so that I wouldn't have to continue looking at the frozen image. This morning, I opened up my entertainment center and the screen was no longer frozen, but it was just black/blank. I tried pressing and holding down buttons on the remote control, but the screen remained blank. My entertainment center has two power outlets, one on top of the other. The power cord was plugged into the top outlet, and it has always been plugged into that outlet since I've owned the tv. I unplugged the power cord from the top outlet and plugged it into the bottom outlet. VOILA! That did the trick! The tv powered up and I was able to select channels and watch tv again!
Another great video from T. Only thing that worked for me was getting a 4k Max. I gave up on the standard 4k model after 3 faulty units in a row! If its less than a year Amazon should replace the unit itself at the very least. I had the credit for a full price one put back in my account then i spent the extra £5. That was even though i bought it half price during black Friday. Theres apparently LOADS of dodgy sticks around guys so beware if none of these great tips work you probably have one!
Number one worked ..thank God ..I did not want to have to buy a new fire stick.. you were so helpful ..I'm glad I found you as quick as I did on here.. keep up the good work .. a very happy TH-cam viewer..USA..
Excellent video. May I suggest you update your keywords as you do not come up in searches for rebooting, error messages, etc. It is hard to find your video.
My friend has a problem with his Fire stick it doesn’t boot at all just a black screen - I have tried it in my tv using all my wires and HDMI that didn’t work either. Plugged mine back in and it does work so I know there’s no issue with the ports/cables. Any idea what it could be or how to fix it please? Thanks
I got a firecube and had about just over a year, one day and turned it on It just went black I tried everything changed cables changed hdmi cable left it off over night but it's still black & won't do anything only thing I haven't done is talked Amazon that's my next step thanks to you for mentioning it in your video😅
Mine has just done this to me started acting up 2 weeks ago but today it’s not working at all / been unplugging - rebooting my router/ it’s about 2 years old…… I assumed it would last longer…… I’m using the items that came in the box. It’s loaded the storage optimisation window after unplugging everything for the 5th time. It’s now stuck on optimisation window and I’m unable to force a reboot/reset. Il try leaving it longer…..
Great video, you covered all bases :) I was using with a Sony Bravia, I tried several USB adapters (even 3A), but when connected with original USB power adapter, worked solid. Also ensure proper TV settings made. Thanks
@@FireTVSticks I believe my 2nd Gen FireTV is a lost cause. I have tried several times using a keyboard, without any luck. Also tried other methods without any luck. That firmware update it took wiped it out and Amazon because of it was out of warranty only wanted to offer me $5 towards a new replacement. That sounds like a scam to me.. I would like to learn about a non Amazon Android type box using the Google Play store that will also let me sideload apps. The storage capabilities of the Firestick is terrible even if you can move apps to a USB or SD card your not really moving the full size of the app.
Hey, great videos as always - question for you - I live in UK and have a USA Aptment I have a USA DirectV account back in the USA and want to log in to it in the UK on my firestick when im in the UK but I cant find a Directv app anywhere that will work on my firestick - Do you know where I can download one please that works. thank you
You may be able to get it from the Aptoide app store. Here's how to install Aptoide - th-cam.com/video/xhTZM-TS6cU/w-d-xo.html However, even if you are successful in installing the DirecTV app, you may not be able to view the content as it is restricted to viewers in the USA. In that case, you may need Nord VPN to bypass any geographical restrictions - nordvpn.com/firetvsticks
Hello, I recently purchased an OTG cable, as well as a wired keyboard, and attempted to get it into safe mode, however, I know it isn't recognizing the keyboard, because when I press the caps lock button, nothing happens, however, when plugged directly into my MacBook Pro, it worked, and I also tried to see if it would work plugging it into the USB port on my tv, but it wouldn't work that way either. Is there something I could be doing wrong?
Tonya, nice video. If you decide to update your video, let everyone know that they will need the serial number to the device when calling amazon. If they have more than one device, Amazon will want to know which one it is causing the problem. If they are not sure and Amazon deletes the device (Which they do for returns) then there will be an issue if the wrong device is deleted. Then mutiple devices will have to be sent back. They can't undo the delete process from Online because it shuts down the process of your wifi connection to firestick and they can know longer connect via theirs. Once deleted the stick it is useless until it gets to their team of trouble shooters who refurbish them. Have a wonderful day.
please I need help, I don't know if you can answer me please, but I have an error and it's that the recommended ones don't appear on the home screen but the apps do load, I don't know how I could send you a photo so you can see my error
I can provider personalised and direct 1-on-1 support for all channel members. Click here to join - th-cam.com/channels/xb2ktvayRwCIN9kBKgxUiQ.htmljoin
I've noticed that mine seems to do this only when my fiestick only has less than 1 gb left. They sure don't give you much room! Now I have to delete most apps. I only keep a few that I regularly watch... then reinstall one if i want to watch a particular show. Since I have youtube, Netflix & Hulu already built into my TV, I don't put them on my firestick. I make sure to always have at least 2gb left. Plus, clearing each apps cache helps too.
I just bought a video capture device and am wondering if the video capture device will allow me to start the firestick in safe mode? Thank you for your help.
HI, QQ: I have my Fire TV stuck on searching for Networks after restore it to factory, have you experienced this situation?, could you please bring some help?, thanks and thank you for all your advices.
I recommend unplugging the Fire TV from the power supply. Unplugging your router from the power supply. Leave everything unplugged for at least 30 seconds. Then, plug everything back in and try again. If that still does not work, please get in touch with Amazon support.
Thanks for replying I did respond but for some reason it's not showing, I have tried all the unplugging etc. but it's still stuck on the solid blue light, stays on for a short time then goes out, then it comes back on repeat, (there's also a light blueish coloured light sweeps from side to side in the background of the solid light) It's been unplugged for days, plugged it in and back to the same as above. I have tried a factory reset using buttons on the cube but nothing happens, and it's still just the fire tv logo on screen, so possibly it's for the skip. It's around £130 for a new one, decided to set up an old fire stick instead. /Basically it's like it's totally Frozen. Cheers Andy
I love you i love you i love you. I was going crazy for dayyyysss. I had lost the usb cord that came with it when I moved and tried everything and it didn’t work out. 2secondes with your video I went and tried all my different android usb cord and it worked !!!!!!
Hi Tanya I have a problem with my 4k Firestick not in a bot lop but stuck on Profile screen . When I select one the screen goes black. IF I press home button the menu screen flashes up and disappears so you cant get to the settings. It was my main Firestick with all my apps on USB drive and wired Network. I Dont think i can even get to factory reset it. JOHN S
While I'm not exactly sure, it's possible that using a wired keyboard could give you better results. I haven't tried it with a wireless keyboard, so I can't say for sure.
Hello, my Fire TV 4K Max device is stuck on the logo at startup. I've done this many times but it doesn't work. When restarting with the keyboard, will Caps Lock be active or disabled?
Hi Tanya mine is stuck on can't load android system data may be corrupt you may need to factory reset ,,but my remote wont work to press try again or factory data reset
Please help I have a Toshiba firetv black screen but when I goto the htmi the TV will show about 3 seconds and I can watch all my apps but no homepage either
Also you can turn on the TV and as soon as you see the FIRETV logo come up on the screen unplug the TV. Leave it off for a couple of minutes and plug back in. That worked for me.
Hello there hope you're having a great day. I have a problem with my fire tv, it is on the bootup screen but nothing seemed to work trying to get it into the home screen or at least finishing up the booting. I've contacted Amazon and Toshiba and they gave me steps to try and solve the problem but everything failed, and of course, my warranty ran out The remote control's LED flashes whenever I push the buttons signaling that there is no connection but the power button only works. Pls help it will be much appreciated.
Items used in this video & recommended products:
OTG Adapter
Amazon US - amzn.to/3fWog4T
Amazon UK - amzn.to/3sZPrzj
OTG cable
Amazon US - amzn.to/3uw6uJA
Amazon UK - amzn.to/323FB3D
Official Power Adapter
US - amzn.to/3DUsPFZ
UK - amzn.to/3nPLfSw
Official USB Cable
US - amzn.to/3HQX8zz
UK - amzn.to/3nTB53v
Wired USB Keyboard:
Amazon US - amzn.to/35rE9NO
Amazon UK - amzn.to/3JVYbif
New Firestick
US - tiny.cc/fireusa
UK - tiny.cc/fireuk
Had to use different USB port worked perfectly! Thanks so much!!
Fr🗣🔥🔥🔥🔥🔥🔥🔥
Throwing in trash worked for me.
😂
-You're right. I'm extremely tempted.
I'm probably gonna have to throw it away F My LiFE!
Yup
My next plan 😂
OMG! You’re a life saver. I’ve tried everything before this video and nothing worked. I’ve stopped the video in 4:58 and it worked perfectly. Thank you. I was about to box my AFTV box and use a different one,but you were a God sent. Keep doing the great job. Cheers! 👍🙏👏👏👏👏👏😊🤗
this young lady know what's she's talking about, I'm glad I came across this video. I was able to fix my problem. In my particular case, the reason was that stick was too hot because I use it on a plasma TV and they have the tendency of getting kinda hot. Thank you!!!
A hammer and Roku fixed my problem. I feel better now.
THANK YOU! Amazon could not resolve my issue but 3 minutes into your presentation, I fixed my issue!
Thanks. Not sure which one worked, but thanks to you, I didn't have to trash my firestick.
Thank you so much for this video and yesterday my fire stick did froze since yesterday and this morning my screen came back on.
Replacing the power cord worked. Great advice! Thanks
You're welcome!
On mine too, I did a bunch a troubleshooting tried different fharging adapters, and cables. Found out it was the not original cable, the original has indentations on both connectors. For troubleshooting purposes I connected cable to my phone and ran the ampere app. It showed the faulty cable charge only at 800 mA and the good original charged at 1300 mA.
Fixed! Changed the micro-usb cable 😊 thanks!
TANYA, I MIGHT GIVE THAT A TRY. I TRY EVERY TRICK IN THE BOOK. THANKS FOR THE TIP HAVE A NICE DAY. TAKE CARE.
THANK YOU!!!!! I was going to give up. This is the only video that actually helped me. Thanks again!!!
Glad I could help!
Note: on some keyboards the menu key is also labeled the CTRL on the right side of the keyboard. Great Job.
I dont know exactly which procedure worked, but I got it working thanks to you
Glad it helped.
Yup. Fire stick would not even be detected before. But I changed the cable and immediately started working. Thanks a bunch ❤
Great to hear!
FireTVSticks thank you for the help today!
I was stuck in bootloops earlier and now they are all fixed it seems. Was using a poor USB- micro B cable to power the firestick, once applied a new micro B cable I am not in bootloop and :)
thank you
Thanks Tanya, resetting from the remote worked for me. Love your presenting style, keep em coming.
I tried everything before watching your video. Took your advice and disconnected USB from TV and used the Amazon power adaptor. Problem solved. Thank you. You are a star ⭐️
Consejos de gran ayuda, que bueno. Gracias Tanya.
Oh my god, your tip about how to boot into safe mode with a keyboard saved my Fire Stick. Thank you so much :)
Qué problema presentaba el tuyo?
Did you use a wired keyboard? Or a usb wireless? I tried a wireless one and it didn’t work, unfortunately
Thank you!!! With the option 2 works again
Thank you for this "boot loop fixed" video!!
I had tried almost all of the tricks, but checking the parts and TV ports worked! It was either the Amazon adapter that came with our 4K Fire stick or the TV HDMI port we were using or both. Either way it is now working!
Great video!
Glad it helped
My stick was stuck in connecting to the network, so the reset using the remote worked. Thanks!
Great video! I have a question because I don’t know if this could be an indication of the fire stick not working but I tried the restart and factory reset method with the remote but nothing is happening at all. I even changed the batteries to make sure that wasn’t the reason why nothing was happening, but the message of shutting down or asking if I want to factory reset still didn’t display. I was holding the button down for a while too lol. In that case what should I do? Thank you in advance
You could try the steps listed here: firetvsticks.com/reset-firestick/
Mine simply wasn't completely attached from the wall to the usb cable! OMG! Great info either way! Thank you!
Great info. I switched HDMI inputs and that fixed the problem. Thanks
Same here, she’s the best ❤
Thank you for this video. Apparently I was just using the wrong adapter box in the socket. Accidentally switched the boxes when moving.
I've had my Amazon FireTV for several years. I was watching Hulu last night, and my screen froze mid-broadcast. It remained frozen all night. I was tired of looking at the frozen image, so I closed my entertainment center so that I wouldn't have to continue looking at the frozen image.
This morning, I opened up my entertainment center and the screen was no longer frozen, but it was just black/blank. I tried pressing and holding down buttons on the remote control, but the screen remained blank.
My entertainment center has two power outlets, one on top of the other. The power cord was plugged into the top outlet, and it has always been plugged into that outlet since I've owned the tv. I unplugged the power cord from the top outlet and plugged it into the bottom outlet. VOILA! That did the trick! The tv powered up and I was able to select channels and watch tv again!
Can u hook to desk top computer to put it in safe mode and if so how do u do it
Not as far as I know, sorry.
Thank you so much ..After watching this video, my problem of stuck has been fixed .🙏
Boot loop sequence fixed! It was the USB power plug. Glad I found your video. Thank you!
How could the USB not work if it poeered it up fornyou tonsee then logo?
VERY HELPFUL. THANKS.
Glad it was helpful!
Thank you so much for this info Tanya.
Glad it was helpful!
Another great video from T. Only thing that worked for me was getting a 4k Max. I gave up on the standard 4k model after 3 faulty units in a row! If its less than a year Amazon should replace the unit itself at the very least. I had the credit for a full price one put back in my account then i spent the extra £5. That was even though i bought it half price during black Friday. Theres apparently LOADS of dodgy sticks around guys so beware if none of these great tips work you probably have one!
Damn those dodgey sticks🍆!! 🤣😂😅
(Sorry.. my minds always in the gutter lol)
I did the same thing!😩
Wow. Wow. Thanks you for helping me. I just restarted and everything works perfect. Thanks you…
Glad it helped
Number one worked ..thank God ..I did not want to have to buy a new fire stick.. you were so helpful ..I'm glad I found you as quick as I did on here.. keep up the good work .. a very happy TH-cam viewer..USA..
Thank you my issue was the cord, and i had tried all other information yours was the only one to advise trying a new cord. Again thank you
Cool video Tanya
Holy cow, this production quality is insane lol
Thank you so much your advice how fix my firestick.❤
Thank you. First solution worked.
The keyboard ⌨️ trick worked for me. You are a darling, thanks 🙏👍❤
Good video Tanya.
Excellent video. May I suggest you update your keywords as you do not come up in searches for rebooting, error messages, etc. It is hard to find your video.
Thanks for the tip!
Awesome! I can save a lot of friends system now.
whats a good cheaper router, that will work for ur firestickl and not wifi, i need one for my xbox and firestick
Try this - th-cam.com/video/Y53UIDZdATY/w-d-xo.html
Great tips.
Glad you think so!
My friend has a problem with his Fire stick it doesn’t boot at all just a black screen - I have tried it in my tv using all my wires and HDMI that didn’t work either. Plugged mine back in and it does work so I know there’s no issue with the ports/cables. Any idea what it could be or how to fix it please? Thanks
HI Phil, did you contact Amazon?
As Pocket Change commented, has your friend contacted Amazon?
Hi Tanya great video
Thank you for the help 😇
No problem 😊
I got a firecube and had about just over a year, one day and turned it on It just went black I tried everything changed cables changed hdmi cable left it off over night but it's still black & won't do anything only thing I haven't done is talked Amazon that's my next step thanks to you for mentioning it in your video😅
Good luck!
I switched HDMI ports and it worked. Thanks for yet again another great video!
Mine has just done this to me started acting up 2 weeks ago but today it’s not working at all / been unplugging - rebooting my router/ it’s about 2 years old…… I assumed it would last longer…… I’m using the items that came in the box. It’s loaded the storage optimisation window after unplugging everything for the 5th time. It’s now stuck on optimisation window and I’m unable to force a reboot/reset. Il try leaving it longer…..
Great video, you covered all bases :) I was using with a Sony Bravia, I tried several USB adapters (even 3A), but when connected with original USB power adapter, worked solid. Also ensure proper TV settings made. Thanks
My fire TV kept restarting, just unplugged it for a couple of hours and that seemed to work, thank you
Great to hear this video helped! Thank you for watching 😊👍
Merci, très bons conseils, you are the best!
thanks it work (the usb power cord was brocken) greeting from Hungary
Thank you it worked for me.
Big thanks, resetting to factory reset helped my issue
Glad I could help
will the keyboard method work on a FIreTV 2nd Gen?
It should
@@FireTVSticks I believe my 2nd Gen FireTV is a lost cause. I have tried several times using a keyboard,
without any luck. Also tried other methods without any luck. That firmware update it took wiped it out
and Amazon because of it was out of warranty only wanted to offer me $5 towards a new replacement.
That sounds like a scam to me.. I would like to learn about a non Amazon Android type box using the Google
Play store that will also let me sideload apps. The storage capabilities of the Firestick is terrible even if
you can move apps to a USB or SD card your not really moving the full size of the app.
Hey, great videos as always - question for you - I live in UK and have a USA Aptment I have a USA DirectV account back in the USA and want to log in to it in the UK on my firestick when im in the UK but I cant find a Directv app anywhere that will work on my firestick - Do you know where I can download one please that works. thank you
You may be able to get it from the Aptoide app store. Here's how to install Aptoide - th-cam.com/video/xhTZM-TS6cU/w-d-xo.html
However, even if you are successful in installing the DirecTV app, you may not be able to view the content as it is restricted to viewers in the USA. In that case, you may need Nord VPN to bypass any geographical restrictions - nordvpn.com/firetvsticks
@@FireTVSticks Thanks for the tip I already have nodrd vpn so i will give this method a go - is it the same principle for Peacock TV?
Thank you 🙏. I plugged fire stick into hdmi2 and it’s working perfectly 👏🥳
Thank You So Much!!! A MUCH NEEDED lecture for me!!! I hope ALL is well with you and yours!!!
Same to you! Thank you for watching and thank you for being an awesome person by supporting my channel with your membership, I appreciate you! 😊👍❤️
Thank you!
THANK YOU SO MUCH!
Hello, I recently purchased an OTG cable, as well as a wired keyboard, and attempted to get it into safe mode, however, I know it isn't recognizing the keyboard, because when I press the caps lock button, nothing happens, however, when plugged directly into my MacBook Pro, it worked, and I also tried to see if it would work plugging it into the USB port on my tv, but it wouldn't work that way either. Is there something I could be doing wrong?
Hi, sorry you are having issues. Did you try entering the keys as demonstrated in the video to get into safe mode or did you only try the caps button?
Tonya, nice video. If you decide to update your video, let everyone know that they will need the serial number to the device when calling amazon. If they have more than one device, Amazon will want to know which one it is causing the problem. If they are not sure and Amazon deletes the device (Which they do for returns) then there will be an issue if the wrong device is deleted. Then mutiple devices will have to be sent back. They can't undo the delete process from Online because it shuts down the process of your wifi connection to firestick and they can know longer connect via theirs. Once deleted the stick it is useless until it gets to their team of trouble shooters who refurbish them. Have a wonderful day.
Great tip , must bear that in mind as i have to contact amazon as my stick only has a black screen now . Hopefully have original box .
mine needs a micro USB port replacement I have a couple different models but my second GEN needs one It’s the very second model that came out.
Thank you, Yep the problem was (me putting the usb cable into the TV), So BIG thank you all sorted
please I need help, I don't know if you can answer me please, but I have an error and it's that the recommended ones don't appear on the home screen but the apps do load, I don't know how I could send you a photo so you can see my error
I can provider personalised and direct 1-on-1 support for all channel members. Click here to join - th-cam.com/channels/xb2ktvayRwCIN9kBKgxUiQ.htmljoin
Great info 👍
Glad you think so!
No 5 did the trick, thanks Tanya 👏
You’re welcome 😊
The HDMI cable change did the trick for me thanks
Hi. Beautiful just to let everyone know that I had to use a key board to get mine out of the boot loaed
Thank you Tanya
Lo del teclado funciona para todos los modelos..?
I cannot be 100% certain, sorry.
Thank you so much!! Very helpful
Digging the cobra kai t skirt!
You saved me. Love you for your content. Simply amazing
You’re welcome 😊
Thank you. I switched adapters and it worked
I've noticed that mine seems to do this only when my fiestick only has less than 1 gb left. They sure don't give you much room!
Now I have to delete most apps. I only keep a few that I regularly watch... then reinstall one if i want to watch a particular show. Since I have youtube, Netflix & Hulu already built into my TV, I don't put them on my firestick. I make sure to always have at least 2gb left. Plus, clearing each apps cache helps too.
I just bought a video capture device and am wondering if the video capture device will allow me to start the firestick in safe mode? Thank you for your help.
I'm not 100% certain, but you can give it a try!
nothing has worked for me in my 4k fire stick, with the boot loop cycle stuck on screen.
any other options?
Did you attempt tips 6 and 7? How did they turn out?
HI, QQ: I have my Fire TV stuck on searching for Networks after restore it to factory, have you experienced this situation?, could you please bring some help?, thanks and thank you for all your advices.
I recommend unplugging the Fire TV from the power supply. Unplugging your router from the power supply. Leave everything unplugged for at least 30 seconds. Then, plug everything back in and try again.
If that still does not work, please get in touch with Amazon support.
Thank you
Thanks for replying I did respond but for some reason it's not showing, I have tried all the unplugging etc. but it's still stuck on the solid blue light, stays on for a short time then goes out, then it comes back on repeat, (there's also a light blueish coloured light sweeps from side to side in the background of the solid light) It's been unplugged for days, plugged it in and back to the same as above. I have tried a factory reset using buttons on the cube but nothing happens, and it's still just the fire tv logo on screen, so possibly it's for the skip. It's around £130 for a new one, decided to set up an old fire stick instead. /Basically it's like it's totally Frozen. Cheers Andy
Did you power down your internet router?
Very helpful video. Thanks my firestick 4k worked by disconnecting and reconnecting after 2 mins.
This worked I tried everything
I love you i love you i love you. I was going crazy for dayyyysss. I had lost the usb cord that came with it when I moved and tried everything and it didn’t work out. 2secondes with your video I went and tried all my different android usb cord and it worked !!!!!!
Hi Tanya I have a problem with my 4k Firestick not in a bot lop but stuck on Profile screen . When I select one the screen goes black. IF I press home button the menu screen flashes up and disappears so you cant get to the settings. It was my main Firestick with all my apps on USB drive and wired Network. I Dont think i can even get to factory reset it. JOHN S
Have you tried the tips in this video, i.e. changing the power cable and power supply?
Yes and I tryed all them and even took it to a different TV upstairs.
My 4k Max is frozen on "updating". The updating bar loads up to 30% and it stay there forever. Have you hear from this issue??? Any idea 💡? Thanks!!!!
Have you tried all of the tips in this video? Including changing the cables and power supply?
Mine is saying no signal, how can I fix this Tanya x
Are you using the correct power supply (the cable and plug that came in the box)? Is the Firestick powered by your TV or a power outlet?
@@FireTVSticks power outlet
No luck so far, I was wondering does have to be a wired keyboard I tried with a usb one no luck, not giving up though!
While I'm not exactly sure, it's possible that using a wired keyboard could give you better results. I haven't tried it with a wireless keyboard, so I can't say for sure.
Thanks You very much
Hello, my Fire TV 4K Max device is stuck on the logo at startup. I've done this many times but it doesn't work. When restarting with the keyboard, will Caps Lock be active or disabled?
Should be disabled
Hi Tanya mine is stuck on can't load android system data may be corrupt you may need to factory reset ,,but my remote wont work to press try again or factory data reset
Try the option of putting the system in Safe Mode.
@FireTVSticks it won't let me
Do anything I unplugged otg tuned off at mains then turned back on and it won't even power up now lol
*Good shirt Tanya. I have the same 1*
So cool!
Please help I have a Toshiba firetv black screen but when I goto the htmi the TV will show about 3 seconds and I can watch all my apps but no homepage either
As mentioned as a tip in the video, have you tried contacting Amazon?
Also you can turn on the TV and as soon as you see the FIRETV logo come up on the screen unplug the TV. Leave it off for a couple of minutes and plug back in. That worked for me.
Hello there hope you're having a great day.
I have a problem with my fire tv, it is on the bootup screen but nothing seemed to work trying to get it into the home screen or at least finishing up the booting. I've contacted Amazon and Toshiba and they gave me steps to try and solve the problem but everything failed, and of course, my warranty ran out The remote control's LED flashes whenever I push the buttons signaling that there is no connection but the power button only works. Pls help it will be much appreciated.
Please confirm you have tried all of the steps in this video? Were you able to enter safe mode?
Do U fixed it?