What does a care manager do?

Gaylord Care Manager Debra Kaye RN, BSN, CCM, talks about her role as a care manager for former Gaylord patient Colleen K. Alexander. Every patient who comes to Gaylord as an inpatient is assigned a care manager who carefully crafts the next steps when a patient is ready for discharge. The goal is to return patients safely home, whenever possible, or to the next step in care by providing a comprehensive care plan and resources. www.gaylord.org