Hi, Joy! We can understand your frustration. If you're encountering any challenges when setting up or using your PIXMA TS3122, our US-based tech support team can help you. We offer free support weekdays at 1-800-OK-CANON (1-800-652-2666) or at any time at canon.us/SupportYT We hope this helps!
So after wasting my time with other TH-cam videos, all I had to do to connect my printer to my laptop effectively was PUSH the network button on my printer and THEN push the WPS button on my router. That's it! 🤓👌🏼 Now it works after all that trial and error lol 🤦🏽♀️🤦🏽♀️
I wish i could slam this printer on the heads of whoever came up with how to set this up.. thanks for wasting my time and now im staying away from canon.
Hi! We hope the setup process shown in the video helped you get your PIXMA TS3122 connected to your wireless network. If you're still running into problems, our US-based support squad is available to assist you. Just take a moment to register your printer at canon.us/account to check out your support options and to get our contact information. We look foward to working with you!
Hi! If you're running into problems with your PIXMA printer, our support squad is ready to help. Just take minute or two to register your printer at canon.us/account and you'll be able to access your support options and our contact information. We have live technical support available weekdays and it's based right here in the USA. We hope to talk to you soon!
Canon USA Support BS! I tried to find your support and they don't exist or you make it impossible to find. You once had a support department and it was staffed with overseas slaves. Canon is a corrupt company.
Canon probably wouldn't recommend this solution, but here's how I got it to work with my HP laptop running Windows 10. After it failed to pair with my router, I was left with a the antenna icon with an 'X' by it instead of signal bars. In a bout of frustration I pressed the 'i' button at the bottom of the 'Wireless' group of buttons in hope that would tell me something on the small LCD panel. What it did instead was print out 2 sheets of network diagnostic information specific to that printer. One thing it listed that stood out to me was that it has an access point, a proper SSID and an auto-generated password to go with it. That means your wifi capable computer can connect to *it* as if it were a wireless router. So, I connected to it and used the password that it printed out, and without much surprise Windows connected to it like a router without internet access. I checked the Network tab of Windows' file explorer to see if the printer was listed, and yep it was there. Then, just to see what would happen, I typed some nonsense into Notepad and clicked 'Print', and I was able to get through the whole printing process as if it were connected with a USB cable. In other words, it worked flawlessly! I'd like to make mention that I didn't manually install ANY drivers whatsoever for the printer. All I did was connect to it's wifi access point. Windows 10 has a (bad) habit of downloading and installing drivers for any new piece of hardware you connect to a computer. So, it's plausible that it downloaded some drivers for the printer once I connected to its access point. Keep in mind I got this to work with Windows 10, so I can't guarantee this will work for ChromeOS, or Android, or iOS, or your favorite flavor of Linux distro. Your mileage may vary, as they say! OH! and also, this printer has a secret settings menu that can accessed like the settings on a router. You have to connect to its access point, type its IP into your web browser's URL bar, then, if I recall correctly it makes you type in a password to log into it (don't worry, it's the same password you use to connect to it). After all that, you'll be able to modify quite a few of the printer's settings through a web interface. I doubt anyone will read any of this, but whatever, this was a worthwhile journey of exploration for me, if nothing else!
I have had my printer setup for some time but could not get it on the wireless network in my home. Watching the first part of this video was all it took. Thank you!
I don't have WPS button on my router! I don't get any bars. I follow everything -- but I never connect! I've never had issues connecting anything before.
Hi, Fox! If your router doesn't have a WPS button or feature, we recommend checking out our non-WPS version of this setup at th-cam.com/video/Q16H8Yme2tg/w-d-xo.html We hope this helps!
Is it just me, or was the installation video different than the installation setup you got online? I cant use the CD since I don't have a CD Drive on my laptop.
Hi, Steven! If you're unable to use the CD that came with your PIXMA TS3122, you can download the driver and all the apps for free from the Canon USA web site at canon.us/brjb4 We hope this helps!
To anyone trying to connect the printer to their wi-fi you MUST Have a 2.4Ghz connection enabled. I looked at the specs page of this printer after spending almost 2 days trying to connect it. It does not support 5Ghz wi-fi. Why Canon does not state this on their instructions or anywhere on this video is beyond me but I hope this helps someone
Hi! Thanks for letting your fellow users know about this. The PIXMA TS3122 requires 2.4GHz Wi-Fi as stated in the product's specifications and at multiple points within the printer's manual. Most 5GHz routers are also backward compatible with 2.4GHz signals. Thanks for choosing Canon!
I have been trying for over an hour to connect this to my router. It will not connect. Omg this is so frustrating. My Brother printers I connected in less than 10 minutes. It shouldn't be this hard to connect. Returning this to the store.
We can help get you connected. Take a look at our Wireless Help guide at: Canon.us/hgrep If you're still having trouble. please contact our printer technical support team at: 1-800-OK-CANON (1-800-652-2666) Monday-Friday: 8:00 am to 8:00 pm ET and they'll be happy to help you out.
Hi! If your network credentials have changed, we recommend carrying out the steps shown in the video. Using your router's WPS feature will allow your printer and your router to re-establish communication with each other. If you've done all that and you're still having trouble, our US-based tech support team will be glad to provide additional help. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for 24/7 support options. Hope this helps!
That's a good question, Donovan! If you're following the steps in the video, everything should happen as shown. If you're encountering problems, we recommend that you contact our US-based tech support team so that they can troubleshoot the issue with you. You can reach them weekdays at 1-800-OK-CANON (1-800-652-2666) or you can visit canon.us/SupportYT for other support options. We look forward to resolving this with you!
Hello: Our friendly printer support team will be more than happy to help troubleshoot this issue with you. You can find all of your personalized support options via your My Canon Account at: canon.us/account We hope this helps.
I have no idea what I am doing, but got it hooked right up to my wireless device, my phone. I would like to know if I can also add my kindle fire? Help please if yes!! Thank you
I have a question. Do you have to have the printer up close to the router or can it be in a separate room? I've been trying to connect it internet the last few days and it never seems to work.
Hi! Routers can vary in their signal strength, and their ability to communicate with devices throughout a home or office can be affected by the size of the building and the materials used in the walls and floors. If your printer's in a room with a weak signal--a room where you also encounter connectivity issues with other Wi-Fi devices--then it may help to bring the router and printer closer together or to eliminate any physical obstructions between the two, such as walls, columns, or large appliances. We hope this helps!
Okay, what about connecting the printer to an open WIFI? Such as a hotel WIFI or say like Starbucks? To where I do not have access to click the WPS button on the router?
Hi, Nichole! For security and convenience, we recommend sticking to private wireless networks that you have direct control over. If you're unable to access a router, try using wireless direct instead. This feature allows your printer to act as an access point and your computer can communicate with it directly without the need for a router. Learn more about this feature at canon.us/33xhv Hope this helps!
Hi, Patrick! If your router doesn't feature WPS, try the easy wireless connect procedure instead. You'll find a video for that at canon.us/wb3n5 Hope this helps!
My printer won't go into WPS mode. I'll hold the wireless button and it'll flash the line on the bottom on the display, then the line in the middle as well, but the lines don't go in a circle like the one in the video does. Is there anything I'm doing wrong?
Hi! If you've followed the steps outlined in the video and you're still having trouble setting up your PIXMA TS3122, our US-based tech support team can help. Get support anytime at canon.us/SupportYT We hope this helps!
Hi, Olivia! If you need the drivers and software for your PIXMA TS3122 and you're using a Mac or Windows computer, you can download everything you need for free at canon.us/brjb4 If you're using this printer on a Chromebook, you'll need to set up the printer on your network and then add it to your Google Cloud Print service. Need additional help? We're here to provide it and it's all free! Call our US-based tech support team weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options. We hope this helps!
I have an Alexa. If this is through wi-fi, why can't i connect through Alexa? why do I have to directly log on to the priner to print from my phone or tablet? Why does it not just pair? I hate HP, but at least it is set up and device friendly!
Hi, Mieka! Once you've got your PIXMA TS3122 set up on your network, you can have it perform certain functions by talking to your Amazon Alexa. For more information on this feature, visit canon.us/ehnvp Printing items like documents and photos will still require you to operate the device where that item resides. That means that if you wish to print a photo that's on your phone, for example, you'll need to make sure your phone is set up to talk to your printer and you can then give the print command via your phone. Hope this clears things up!
We're very sorry to see you're having trouble getting connected. Visit our wireless help guide at: Canon.us/pmye If you're still experiencing trouble, you'll find all available technical support options within My Canon Account at: canon.us/account
Hi! You can connect your Canon printer to your computer using a standard A-to-B USB cable. Most retailers who carry printers will also carry USB cables. We hope this helps!
Hold Down Wireless button until blinking>press wps on your router then wait a few secs>when connected go to canon website download driver and your done.
Hi, Guy! If you'd rather use a cable, you can connect your PIXMA TS3122 to your computer or laptop via a standard A-to-B USB cable which is available separately. We hope this helps!
Hi! If you've carefully followed the steps shown in the video and you're still having trouble getting your printer to work on your network, our US-based tech support team is ready to help. Call us weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options. We look forward to talking to you!
Hi, Jazzy! If using a router isn't an option, your PIXMA TS3122 can communicate directly with your computer when the printer is put in Access Point Mode. Look for the "Wireless Direct" option in the printer's menu. When you activate that, your computer should see the printer as an available access point. Hope that helps!
My printer has already been setup and worked fine previously. The printer is plugged into my laptop via USB cable, however, the printer is not connected to the WIFI network. Is there a way to connect to the WIFI without setting up the printer from start to finish?
Hi! The drivers must be installed for the wireless connection also, so all steps must be performed in order for your printer to work on the WiFi. We hope this helps!
Hi, Penelope! Whenever you need to switch wireless networks, just go through the same steps shown in the video and use the router corresponding to the new network. If you need additional help, our PIXMA support team will be glad to provide it. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope this helps!
such a waste of time I just purchased this printer and regret buying this cheap printer I guess the saying is right "buy cheap, get cheap". next time just add a link on the manual to set up using youtube since the instructions failed to do so.
I’ll be returning this pos ASAP. Worst thing I’ve ever tried to use. I’ve never had any problems setting up other wireless connections but this... naw it ain’t happening.
Hi, Jennifer! If you've followed the steps shown in this video and you're still having trouble getting your PIXMA TS3122 all set up, our support squad will be happy to help. Just take a moment to register your printer at canon.us/account and you'll gain access to all of your support options including the phone number to our live support team who's based right here in the USA. We hope to talk to you soon!
Hello Jennifer: We are sorry to hear you have had trouble with the Wi-Fi setup of your printer. You may wish to contact one of our printer support agents for one-on-one assistance. For support, please register your product to under your Canon Account at the link: Canon.us/mcahy. Once you log into your account, click the [Service & Support] link and select the contact method. We hope this is useful.
Hi, Hikigaya! When the alarm lamp lights up, it will usually be accompanied by an error code on the printer's LCD screen. Please note the error code you're seeing and check out our knowledge base at canon.us/SupportYT to see what that error code means and how to correct it. Hope this helps!
Hi, Marc! A wireless router can make things easy, especially if you have multiple devices that need to work with your printer. If a router is unavailable, your PIXMA TS3122 can communicate with one device at a time via Wi-Fi Direct. Be sure to check the printer's manual for more information on this feature. We hope this helps!
it looks like we have to have an UNPROTECTED wifi router for easy setup. My stupid Arris TG582 is a pain in the ass trying to get the TS3122 to connect to the network...all because i have it password-protected
Unbelievable. I don't have WPS! Where to go than? Ever wondered why you don't sell as many printers? Why can;t I use my cellphone to configure the wireless like 99% of the wi-fi enabled devices out there?
Hello Rodrigo: You can find how to videos for setting up your wireless printer, without using the WPS method, on the Canon website. Here is a shortcut to the webpage: Canon.us/gx2py. Once on the page you can click the How-to Videos button. You will see options for Wireless setup when not using WPS. We hope this helps.
That's right, and that's why we made multiple videos to cover alternate ways to get your PIXMA TS3122 to work wirelessly with your gear. Find the video that best matches your setup at canon.us/3GOHxlQ Hope this helps!
Brand new printer. power on the printer. hit "Stop" and it should show 0 (zero) devices connected. I'm using a Hitron CODA-4589 cable modem Go into Wireless, Basic Settings, WPS Enabled (turn it on) Go into Wireless, Basic Settings, WPS. "Push Button" Push and hold Wifi button on the printer. It connected!
I'm so irritated. I have had top of the line printers that took seconds to connect, hp, etc. This is the worse experience of my life all these hours. The instructions makes me feel like I'm illiterate and I'm definitely not that. I'm just returning this in the am, because this is just overrated. I'm still not connected!
Hi Lolita. We can help. Our printer tech support team can walk you through getting connected. Please give them a call Monday-Friday 8:00 am to 8:00 pm ET at: 1-800-OK-CANON (1-800-652-2666) and they'll be happy to help with a resolution.
Hi Sergey. The alarm lamp light flashes will tell you what error you are getting and how to clear it. Learn more at: Canon.us/88sbd If you're still having trouble, please contact our printer technical support team to troubleshoot further. You can reach them weekdays at: 1-800-OK-CANON (1-800-652-2666) and they'll be happy to help.
I seriously hate this printer. I had to reconnect to the wifi three times now and setup is just a hassle, I wish I could stuck with an hp printer, never had any issues and the setup and connecting to wifi was a piece of cake
Hi! If you're having trouble maintaining a wireless connection with your PIXMA TS3122, our US-based support squad will be glad to troubleshoot the issue with you and find a solution that allows your printer to stay connected. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including our toll-free number. We hope to talk to you soon!
This would be a really good video, if only it worked. Press the network button, press the WPS button on the router, does nothing. Still won't connect. Now what?
Hi! If the procedure shown in the video isn't working for you, our US-based support squad may have other solutions. Take a moment to register your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
Hi, Steven! Our friends at Canon Canada have you covered. Download everything you need for your PIXMA TS3120-series printer at canon.us/a2ayl Hope this helps!
Hi, Irely! If you've followed the steps in the video and you're still encountering problems setting up your PIXMA TS3122, our US-based tech support team will be glad to assist you. Get in touch with them for free assistance at canon.us/SupportYT We hope this helps!
This is the dumbest set up ever. 1st of all, who says my printer and router are in the same room? 2ndly, my router doesn't have a WPS button. Why can't you just enter your network key to connect using the actual printer?!?! Complete waste of money
Hi, LaShanda! If you've followed the instructions shown in the video and you need additional help getting your PIXMA TS3122 set up, our PIXMA support team will be happy to provide it. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Hi, Lawanda! We've got a video showing you how to get your PIXMA TR4520-series printer to talk to your Windows computer. Check it out at th-cam.com/video/3NwLnkG-zbw/w-d-xo.html Hope this helps!
Oh no, Hannah! Make sure you've got the software from Canon.us/ijsetup and it should walk you right through the setup process. If you need help, be sure to register your printer at Canon.us/account and give our team a call.
Hi! This video is specifically for Windows users. If you're looking to connect your PIXMA TS3122 to your iPhone, check out the iOS version of this video at canon.us/bsn5l Hope this helps!
Hi! Our PIXMA support team is committed to making sure your printer works. If you're experiencing a problem with yours, we recommend giving them a call. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Hi! Need help with your PIXMA TS3122? Our US-based tech support team is ready to help with any problems that you might still be having after watching our videos. Give us a call weekdays for free helps at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options. We look forward to talking to you!
Hi, Heather! If you're running into a problem with your PIXMA TS3122, our support team can help. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including our phone number. Hope to help you soon!
Hi, Flaka! When you use a USB cable, your computer should be able to immediately recognize your PIXMA TS3122 when the printer is turned on. If you haven't already done so, we strongly recommend installing the software that came on the CD packaged with your printer. This CD contains the driver and all of the printer's apps. The CD's installation should start automatically and it will walk you through the process which only takes a few minutes. If you're unable to use the CD, you can download all of its contents for free at canon.us/brjb4 If you still need helps, our US-based support team is available weekdays to help you at 1-800-OK-CANON (1-800-652-2666). You can also visit canon.us/SupportYT for additional support options. We hope this helps!
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It should not be this complicated
Hi, Joy!
We can understand your frustration. If you're encountering any challenges when setting up or using your PIXMA TS3122, our US-based tech support team can help you. We offer free support weekdays at 1-800-OK-CANON (1-800-652-2666) or at any time at canon.us/SupportYT
We hope this helps!
You took the words right out my mouth Joy!
THIS PRINTER IS A JOKE!!!!
Hold down printer button, then press router button, then download drivers, then print, then have iq higher than 20.
This printer is garbage i swear. Giving me a damm headache
So after wasting my time with other TH-cam videos, all I had to do to connect my printer to my laptop effectively was PUSH the network button on my printer and THEN push the WPS button on my router. That's it! 🤓👌🏼 Now it works after all that trial and error lol 🤦🏽♀️🤦🏽♀️
I wish i could slam this printer on the heads of whoever came up with how to set this up.. thanks for wasting my time and now im staying away from canon.
Hi! We hope the setup process shown in the video helped you get your PIXMA TS3122 connected to your wireless network. If you're still running into problems, our US-based support squad is available to assist you. Just take a moment to register your printer at canon.us/account to check out your support options and to get our contact information.
We look foward to working with you!
@@CanonUSASupport Or you could just make a decent printer at some point
this printer is going in the trash
Enrique Castro mine either
Same
Mine is taking up to 2 hours just for the software to download just to print via usb cable.
It's a nightmare... Any time I am using a new network (upgraded router then moved twice) it is next to impossible to reconnect.
Nop, i"ll get my hard earned money back.
Whoever is in charge of this whole printer program needs fired yesterday NEVER EVER BUYING ANOTHER CANON PRODUCT WHAT A JOKE!!!
Hi! If you're running into problems with your PIXMA printer, our support squad is ready to help. Just take minute or two to register your printer at canon.us/account and you'll be able to access your support options and our contact information. We have live technical support available weekdays and it's based right here in the USA.
We hope to talk to you soon!
Canon USA Support BS! I tried to find your support and they don't exist or you make it impossible to find. You once had a support department and it was staffed with overseas slaves. Canon is a corrupt company.
Canon probably wouldn't recommend this solution, but here's how I got it to work with my HP laptop running Windows 10.
After it failed to pair with my router, I was left with a the antenna icon with an 'X' by it instead of signal bars. In a bout of frustration
I pressed the 'i' button at the bottom of the 'Wireless' group of buttons in hope that would tell me something on the small LCD panel.
What it did instead was print out 2 sheets of network diagnostic information specific to that printer.
One thing it listed that stood out to me was that it has an access point, a proper SSID and an auto-generated password to go with it.
That means your wifi capable computer can connect to *it* as if it were a wireless router. So, I connected to it and used the password
that it printed out, and without much surprise Windows connected to it like a router without internet access. I checked the Network tab
of Windows' file explorer to see if the printer was listed, and yep it was there. Then, just to see what would happen, I typed some nonsense
into Notepad and clicked 'Print', and I was able to get through the whole printing process as if it were connected with a USB cable.
In other words, it worked flawlessly!
I'd like to make mention that I didn't manually install ANY drivers whatsoever for the printer. All I did was connect to it's wifi access point.
Windows 10 has a (bad) habit of downloading and installing drivers for any new piece of hardware you connect to a computer. So, it's
plausible that it downloaded some drivers for the printer once I connected to its access point.
Keep in mind I got this to work with Windows 10, so I can't guarantee this will work for ChromeOS, or Android, or iOS, or your favorite flavor
of Linux distro. Your mileage may vary, as they say!
OH! and also, this printer has a secret settings menu that can accessed like the settings on a router. You have to connect to its access point,
type its IP into your web browser's URL bar, then, if I recall correctly it makes you type in a password to log into it (don't worry, it's the same
password you use to connect to it). After all that, you'll be able to modify quite a few of the printer's settings through a web interface.
I doubt anyone will read any of this, but whatever, this was a worthwhile journey of exploration for me, if nothing else!
I have had my printer setup for some time but could not get it on the wireless network in my home. Watching the first part of this video was all it took. Thank you!
I don't have WPS button on my router! I don't get any bars. I follow everything -- but I never connect! I've never had issues connecting anything before.
Hi, Fox!
If your router doesn't have a WPS button or feature, we recommend checking out our non-WPS version of this setup at th-cam.com/video/Q16H8Yme2tg/w-d-xo.html
We hope this helps!
Yeah this is the most difficult thing I have ever had the "pleasure" of dealing with.
@@CanonUSASupport doesn't work either
I'm close to trashing my 1yr old canon printer for a much more reliable HP printer
Is it just me, or was the installation video different than the installation setup you got online? I cant use the CD since I don't have a CD Drive on my laptop.
Hi, Steven!
If you're unable to use the CD that came with your PIXMA TS3122, you can download the driver and all the apps for free from the Canon USA web site at canon.us/brjb4
We hope this helps!
To anyone trying to connect the printer to their wi-fi you MUST Have a 2.4Ghz connection enabled. I looked at the specs page of this printer after spending almost 2 days trying to connect it. It does not support 5Ghz wi-fi. Why Canon does not state this on their instructions or anywhere on this video is beyond me but I hope this helps someone
Hi! Thanks for letting your fellow users know about this. The PIXMA TS3122 requires 2.4GHz Wi-Fi as stated in the product's specifications and at multiple points within the printer's manual. Most 5GHz routers are also backward compatible with 2.4GHz signals.
Thanks for choosing Canon!
I have been trying for over an hour to connect this to my router. It will not connect. Omg this is so frustrating. My Brother printers I connected in less than 10 minutes. It shouldn't be this hard to connect. Returning this to the store.
We can help get you connected. Take a look at our Wireless Help guide at: Canon.us/hgrep If you're still having trouble. please contact our printer technical support team at: 1-800-OK-CANON (1-800-652-2666) Monday-Friday: 8:00 am to 8:00 pm ET and they'll be happy to help you out.
They never answered my call! Waited for half an hour and nobody answered my call!!
I had to change my wi-fi password and now my printer wont connect to to network. How do I fix this?
Hi! If your network credentials have changed, we recommend carrying out the steps shown in the video. Using your router's WPS feature will allow your printer and your router to re-establish communication with each other.
If you've done all that and you're still having trouble, our US-based tech support team will be glad to provide additional help. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for 24/7 support options.
Hope this helps!
the network sign on my printer isnt showing up when i press and hold the button. why?
That's a good question, Donovan! If you're following the steps in the video, everything should happen as shown. If you're encountering problems, we recommend that you contact our US-based tech support team so that they can troubleshoot the issue with you. You can reach them weekdays at 1-800-OK-CANON (1-800-652-2666) or you can visit canon.us/SupportYT for other support options.
We look forward to resolving this with you!
it's not on mine either tf
Mine keeps saying offline. Tried several times to connect, but nothing. I’m just trying to do a print then cut from Cricut 😩
Hello:
Our friendly printer support team will be more than happy to help troubleshoot this issue with you. You can find all of your personalized support options via your My Canon Account at: canon.us/account
We hope this helps.
I have no idea what I am doing, but got it hooked right up to my wireless device, my phone.
I would like to know if I can also add my kindle fire? Help please if yes!!
Thank you
Hi, Diana!
An Android device like the Kindle can communicate with your PIXMA TS3122 using the free Canon PRINT Inkjet/SELPHY app.
We hope this helps!
I have a question. Do you have to have the printer up close to the router or can it be in a separate room? I've been trying to connect it internet the last few days and it never seems to work.
Hi!
Routers can vary in their signal strength, and their ability to communicate with devices throughout a home or office can be affected by the size of the building and the materials used in the walls and floors. If your printer's in a room with a weak signal--a room where you also encounter connectivity issues with other Wi-Fi devices--then it may help to bring the router and printer closer together or to eliminate any physical obstructions between the two, such as walls, columns, or large appliances.
We hope this helps!
Very helpful. Thank you sir
Okay, what about connecting the printer to an open WIFI? Such as a hotel WIFI or say like Starbucks? To where I do not have access to click the WPS button on the router?
Hi, Nichole! For security and convenience, we recommend sticking to private wireless networks that you have direct control over. If you're unable to access a router, try using wireless direct instead. This feature allows your printer to act as an access point and your computer can communicate with it directly without the need for a router. Learn more about this feature at canon.us/33xhv
Hope this helps!
What if I don't have a WPS router on my wireless router?
Hi, Patrick! If your router doesn't feature WPS, try the easy wireless connect procedure instead. You'll find a video for that at canon.us/wb3n5
Hope this helps!
why wont the ts3322 connect wirelessly or by usb to an hp chromebook?
Hi, Carolyn! Check out canon.us/pldb3 for instructions on how to get your PIXMA TS3322 to work with your Chromebook.
Hope this helps!
@@CanonUSASupport that dosent work is there technical support to call?
My printer won't go into WPS mode. I'll hold the wireless button and it'll flash the line on the bottom on the display, then the line in the middle as well, but the lines don't go in a circle like the one in the video does. Is there anything I'm doing wrong?
Hi! If you've followed the steps outlined in the video and you're still having trouble setting up your PIXMA TS3122, our US-based tech support team can help. Get support anytime at canon.us/SupportYT
We hope this helps!
Yeah, you're not throwing the printer in the trash
Got this fro Christmas and am not able to connect or download drivers or software and am having trouble on my chromebook setting it up.
Hi, Olivia!
If you need the drivers and software for your PIXMA TS3122 and you're using a Mac or Windows computer, you can download everything you need for free at canon.us/brjb4
If you're using this printer on a Chromebook, you'll need to set up the printer on your network and then add it to your Google Cloud Print service.
Need additional help? We're here to provide it and it's all free! Call our US-based tech support team weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
We hope this helps!
I have an Alexa. If this is through wi-fi, why can't i connect through Alexa? why do I have to directly log on to the priner to print from my phone or tablet? Why does it not just pair? I hate HP, but at least it is set up and device friendly!
Hi, Mieka! Once you've got your PIXMA TS3122 set up on your network, you can have it perform certain functions by talking to your Amazon Alexa. For more information on this feature, visit canon.us/ehnvp
Printing items like documents and photos will still require you to operate the device where that item resides. That means that if you wish to print a photo that's on your phone, for example, you'll need to make sure your phone is set up to talk to your printer and you can then give the print command via your phone.
Hope this clears things up!
My printer is already setup I just cant get the wifi to connect.
We're very sorry to see you're having trouble getting connected. Visit our wireless help guide at: Canon.us/pmye If you're still experiencing trouble, you'll find all available technical support options within My Canon Account at: canon.us/account
It wasn't that bad tbh, just make sure you nabbed the right driver. these comments exaggerate.
What type of USB cord or cable do I need to buy? I won't be doing the wireless connection
Hi! You can connect your Canon printer to your computer using a standard A-to-B USB cable. Most retailers who carry printers will also carry USB cables.
We hope this helps!
This is why HP is better.
Hold Down Wireless button until blinking>press wps on your router then wait a few secs>when connected go to canon website download driver and your done.
so how do you just setup a cable connection
Hi, Guy!
If you'd rather use a cable, you can connect your PIXMA TS3122 to your computer or laptop via a standard A-to-B USB cable which is available separately.
We hope this helps!
@@CanonUSASupport no it was not helpful
thank you so muth
The damn thing won't connect to my router.
Hi! If you've carefully followed the steps shown in the video and you're still having trouble getting your printer to work on your network, our US-based tech support team is ready to help. Call us weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
We look forward to talking to you!
what if you're setting this printer at a business with no access to the router?????
Hi, Jazzy! If using a router isn't an option, your PIXMA TS3122 can communicate directly with your computer when the printer is put in Access Point Mode. Look for the "Wireless Direct" option in the printer's menu. When you activate that, your computer should see the printer as an available access point.
Hope that helps!
My printer has already been setup and worked fine previously. The printer is plugged into my laptop via USB cable, however, the printer is not connected to the WIFI network. Is there a way to connect to the WIFI without setting up the printer from start to finish?
Hi! The drivers must be installed for the wireless connection also, so all steps must be performed in order for your printer to work on the WiFi. We hope this helps!
I'm so annoyed!!! How do I connect my printer to a different WIFI?
Hi, Penelope! Whenever you need to switch wireless networks, just go through the same steps shown in the video and use the router corresponding to the new network. If you need additional help, our PIXMA support team will be glad to provide it. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
Hope this helps!
such a waste of time I just purchased this printer and regret buying this cheap printer I guess the saying is right "buy cheap, get cheap". next time just add a link on the manual to set up using youtube since the instructions failed to do so.
Thanks
I’ll be returning this pos ASAP. Worst thing I’ve ever tried to use. I’ve never had any problems setting up other wireless connections but this... naw it ain’t happening.
Hi, Jennifer! If you've followed the steps shown in this video and you're still having trouble getting your PIXMA TS3122 all set up, our support squad will be happy to help. Just take a moment to register your printer at canon.us/account and you'll gain access to all of your support options including the phone number to our live support team who's based right here in the USA.
We hope to talk to you soon!
Hello Jennifer:
We are sorry to hear you have had trouble with the Wi-Fi setup of your printer. You may wish to contact one of our printer support agents for one-on-one assistance. For support, please register your product to under your Canon Account at the link: Canon.us/mcahy. Once you log into your account, click the [Service & Support] link and select the contact method.
We hope this is useful.
The triangle sign is lit on my printer why is that? Pls reply
Hi, Hikigaya!
When the alarm lamp lights up, it will usually be accompanied by an error code on the printer's LCD screen. Please note the error code you're seeing and check out our knowledge base at canon.us/SupportYT to see what that error code means and how to correct it.
Hope this helps!
Oww ok actually thanks for the reply. I found out what is wrong and it is actually functioning properly now thanks for your reply!
So you have to have a wireless router?
Hi, Marc!
A wireless router can make things easy, especially if you have multiple devices that need to work with your printer. If a router is unavailable, your PIXMA TS3122 can communicate with one device at a time via Wi-Fi Direct. Be sure to check the printer's manual for more information on this feature.
We hope this helps!
it looks like we have to have an UNPROTECTED wifi router for easy setup. My stupid Arris TG582 is a pain in the ass trying to get the TS3122 to connect to the network...all because i have it password-protected
Unbelievable. I don't have WPS! Where to go than? Ever wondered why you don't sell as many printers? Why can;t I use my cellphone to configure the wireless like 99% of the wi-fi enabled devices out there?
Hello Rodrigo:
You can find how to videos for setting up your wireless printer, without using the WPS method, on the Canon website. Here is a shortcut to the webpage: Canon.us/gx2py. Once on the page you can click the How-to Videos button. You will see options for Wireless setup when not using WPS.
We hope this helps.
Not all routers have wps anymore
That's right, and that's why we made multiple videos to cover alternate ways to get your PIXMA TS3122 to work wirelessly with your gear. Find the video that best matches your setup at canon.us/3GOHxlQ
Hope this helps!
thank you all, I was thinking there was something wrong with me . but I will try the laptop to the printer that was written about by Patience.
Brand new printer.
power on the printer.
hit "Stop" and it should show 0 (zero) devices connected.
I'm using a Hitron CODA-4589 cable modem
Go into Wireless, Basic Settings, WPS Enabled (turn it on)
Go into Wireless, Basic Settings, WPS. "Push Button"
Push and hold Wifi button on the printer.
It connected!
I'm so irritated. I have had top of the line printers that took seconds to connect, hp, etc. This is the worse experience of my life all these hours. The instructions makes me feel like I'm illiterate and I'm definitely not that. I'm just returning this in the am, because this is just overrated. I'm still not connected!
Hi Lolita. We can help. Our printer tech support team can walk you through getting connected. Please give them a call Monday-Friday 8:00 am to 8:00 pm ET at: 1-800-OK-CANON (1-800-652-2666) and they'll be happy to help with a resolution.
What does trangle sign mean? And ellow lamp near it. No any word about it in manual. 💩💩💩
Hi Sergey. The alarm lamp light flashes will tell you what error you are getting and how to clear it. Learn more at: Canon.us/88sbd If you're still having trouble, please contact our printer technical support team to troubleshoot further. You can reach them weekdays at: 1-800-OK-CANON (1-800-652-2666) and they'll be happy to help.
I seriously hate this printer. I had to reconnect to the wifi three times now and setup is just a hassle, I wish I could stuck with an hp printer, never had any issues and the setup and connecting to wifi was a piece of cake
Hi! If you're having trouble maintaining a wireless connection with your PIXMA TS3122, our US-based support squad will be glad to troubleshoot the issue with you and find a solution that allows your printer to stay connected. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including our toll-free number.
We hope to talk to you soon!
This would be a really good video, if only it worked. Press the network button, press the WPS button on the router, does nothing. Still won't connect. Now what?
Hi! If the procedure shown in the video isn't working for you, our US-based support squad may have other solutions. Take a moment to register your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope to help you soon!
Can’t even get a download icon on your website for me to download the software for my printer this is a joke
Hi, Steven! Our friends at Canon Canada have you covered. Download everything you need for your PIXMA TS3120-series printer at canon.us/a2ayl
Hope this helps!
This printer sucks. Don’t buy it.
Hi, Irely!
If you've followed the steps in the video and you're still encountering problems setting up your PIXMA TS3122, our US-based tech support team will be glad to assist you. Get in touch with them for free assistance at canon.us/SupportYT
We hope this helps!
Hey.
Difficult to connect to wi-fi, it should be simple ....
Hello. We hope the video helped you with your Wi-Fi setup. If you still need help, let us know and we'll be glad to point the way.
@@CanonUSASupport Everything is working now. Good printer and also good price. Thanks!!!
Hey.i.do.like.it.to.ok.
This is the dumbest set up ever. 1st of all, who says my printer and router are in the same room? 2ndly, my router doesn't have a WPS button. Why can't you just enter your network key to connect using the actual printer?!?! Complete waste of money
Hi, LaShanda! If you've followed the instructions shown in the video and you need additional help getting your PIXMA TS3122 set up, our PIXMA support team will be happy to provide it. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
Hope to help you soon!
I have a TR4522
Hi, Lawanda! We've got a video showing you how to get your PIXMA TR4520-series printer to talk to your Windows computer. Check it out at th-cam.com/video/3NwLnkG-zbw/w-d-xo.html
Hope this helps!
This has taken me an hour and still won’t work!!! Your products suck!! I’ll NEVER buy cannon again!
Oh no, Hannah! Make sure you've got the software from Canon.us/ijsetup and it should walk you right through the setup process. If you need help, be sure to register your printer at Canon.us/account and give our team a call.
Eliminate the music and graphics! This video doesn’t say how to connect using an iPhone. You’re criminals for selling ink at 10,000 times it’s cost
Hi! This video is specifically for Windows users. If you're looking to connect your PIXMA TS3122 to your iPhone, check out the iOS version of this video at canon.us/bsn5l
Hope this helps!
Stay away from this garbage can of a printer!! Support doesn't even help!
Hi! Our PIXMA support team is committed to making sure your printer works. If you're experiencing a problem with yours, we recommend giving them a call. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
Hope to help you soon!
This is a piece of crap, $50 buck wasted.
Hi! Need help with your PIXMA TS3122? Our US-based tech support team is ready to help with any problems that you might still be having after watching our videos. Give us a call weekdays for free helps at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
We look forward to talking to you!
I hate hate this printer
Hi, Heather! If you're running into a problem with your PIXMA TS3122, our support team can help. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including our phone number.
Hope to help you soon!
How can I connect with USB cable? I've tried but it doesn't work.
Hi, Flaka!
When you use a USB cable, your computer should be able to immediately recognize your PIXMA TS3122 when the printer is turned on. If you haven't already done so, we strongly recommend installing the software that came on the CD packaged with your printer. This CD contains the driver and all of the printer's apps. The CD's installation should start automatically and it will walk you through the process which only takes a few minutes.
If you're unable to use the CD, you can download all of its contents for free at canon.us/brjb4
If you still need helps, our US-based support team is available weekdays to help you at 1-800-OK-CANON (1-800-652-2666). You can also visit canon.us/SupportYT for additional support options.
We hope this helps!