Humans of Moving | Episode 8: Turning a Muted Peak Season in HHG Moving into their Best Months

Humans of Moving is a Supermove Original Series, hosted by Ryan Marsh. We have the pleasure of telling powerhouse relocation stories through the eyes of movers.
In this episode, Adam French, Owner of Adam's Moving & Delivery in Seattle joins us to chat about how he started his company until how he turned around a housing market influenced down season into his best sales months.
We discuss the following:
- Starting with a single pickup truck in college to managing a growing fleet
- Overcoming hurdles like employee retention and learning the ropes of running a moving company
- Navigating a muted peak season, price-sensitive customers, and sticker shock
- Success due to revamped sales processes, strong follow-ups, and automation
- Game-changing sales team evolution with metrics tracking and improved closing ratios