There was a defect in my Louis Vuitton bag

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  • เผยแพร่เมื่อ 1 ก.พ. 2022
  • Hey loves! I wanted to share my experience discovering a defect in my Luis Vuitton Alma BB purse in damier ebene leather. Keep watching to find out how the problem occurred and how LV resolved the issue.
    Have you ever had to repair your bag?
    Do you think any less of LV because of this?
    Do you think defects are inevitable, or is this a reflection of poor quality?
    As always, love to hear your thoughts! Drop me a comment and let's discuss.
    IG: / _lisagabrielle
    Xoxo
    - Lisa

ความคิดเห็น • 14

  • @preciousg221
    @preciousg221 2 ปีที่แล้ว +2

    Wow! That’s great customer service. Thanks for this info coz I have the same Alma bb in same print, so I’ll be watching for this. I’ve had mine for just over a year.

    • @lisagabrielle
      @lisagabrielle  2 ปีที่แล้ว +1

      I know I was so impressed! Hopefully yours will be fine 😊

  • @natalieantoine3073
    @natalieantoine3073 2 ปีที่แล้ว

    This is happening with my speedy 25 Bandouliere. I'm going to to go LV soon! Thank you for the video.

  • @tiffanyg1088
    @tiffanyg1088 2 ปีที่แล้ว +5

    Louis Vuitton handled this very well. 😊 You didn’t receive attitude or the run around.

    • @lisagabrielle
      @lisagabrielle  2 ปีที่แล้ว

      Totally! They were amazing about it.

  • @Odichinma
    @Odichinma 2 ปีที่แล้ว +3

    Wow I wonder if this defect is happening only with the matte treated leather?! Thanks for this informative video 🤎

    • @lisagabrielle
      @lisagabrielle  2 ปีที่แล้ว +1

      That’s a good question, I don’t know if it’s the way the leather or treated or if it’s the way the leather is and would occur regardless of the treatment. As long as they repair it for free I’m happy :)

  • @kimhandysidesvoiceover8116
    @kimhandysidesvoiceover8116 2 ปีที่แล้ว

    Impressive service - thanks for making this video and sharing the resolution of your issue

    • @lisagabrielle
      @lisagabrielle  2 ปีที่แล้ว

      My pleasure, I’m glad you enjoyed it! Yeah, I was really pleased with how they handled things :)

  • @kristinerivers6946
    @kristinerivers6946 ปีที่แล้ว

    They should just give new bag from LV instead of fixing it. They’re quality is way way bad to be honest I have had experience this kind of defective item in my Louis Vuitton speedy bandolier and LV on the go. I’m from Newyork I just literally went to they’re flagship store and replaced the bag remember this is luxury item and shouldn’t this happen to they’re handbags. Btw I’m glad they fix your bag and your happy with they’re service.

  • @yulianagonzalez2428
    @yulianagonzalez2428 ปีที่แล้ว

    I know LV lately has so many quality issues I stop buy from LV❤

  • @user-oi5bh8vm2u
    @user-oi5bh8vm2u 4 หลายเดือนก่อน

    Love @ *lvguci* the way you show it! You really focus on showing off the bag. I don't think any other TH-camr can show off bags in as much detail as you.