My Last Best Experience: T-Mobile

Your brand is no longer just competing with companies that have similar products or services. Instead, in today’s experience economy, your company is competing with the last best experience your customer has had with any brand in any industry.
In this video, Addie Rodman, Microsoft Alliances Director at Avtex, explains how friendly, helpful, and empowered employees have delivered exceptional service time and time again, making her feel valued and motivating her to remain a loyal customer.
TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms - plus in-house expertise in CX strategy, data and analytics, AI and more - TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes. Learn more at ttecdigital.com.
LinkedIn: / ttec-digital
Facebook: / ttecdigital
Twitter: / ttecdigital
Instagram: / ttecdigital